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Grand Sirenis Mayan Beach

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Our Opinion

A great luxury resort with plenty of things to offer. The resort is incredibly large, so this would be a good resort for those who don't mind a little walking, as shuttle service is only offered for premium travelers. The rooms are modern, elegant and well maintained. While the beach veers from the usual resort (it's not the white, soft and sandy beaches), the shores are teeming with wildlife. There are plenty of quality buffet items, and the a la carte restaurants are also very tasty. Overall, it's a great resort option for those staying in the Riviera Maya.

This luxuriously modern hotel offers 456 spacious and elegantly appointed junior suites in ten 3-storey buildings surrounded by lush vegetation.

Location: Located directly on the beach, approximately 34 km from Playa del Carmen and 92 km from the Cancun airport.

tripadvisor Traveler Reviews
  • eyorkstiger : east yorks
Enjoyable 2 weeks hols

We stayed from 24th for 2 weeks, was looking forward to our visit as we'd been 4 years ago and thought it worth a 2nd visit. Check in - we were greeted with a drink along with a an upgrade option that we were'nt really interested in paying more for as we are away in another 15 weeks so reluctant to add more expense to our budget. Our room was'nt quite ready so popped downstairs to the bar for another drink, so was a good excuse to re-familiarise ourselves with the drinks. Once we'd finished there we were escorted on the buggy and cases to our room, this time ground floor in the Jaban block (previous stay naab middle floor overlooking pool) noticeable difference hearing the shuttle buggy go by this time and did get a few ants in the room but after a greater number one night had the doorway sprayed which did nearly stop them completely so was good to raise with the concierge. Ala cart restaurants - we only booked 2 this time as we try not to eat too much, we find the set menu larger than we tend to eat so restricted ourselves to our 2 favourites from our last visit, Brazilian & Japanese. Found the Brazilian not as relaxing and enjoyable an experience as previous but the meal was good if not a little irrattic. Japanese however is as enjoyable as ever, a showpiece tepanyaki display that nearly would fail not to enjoy, excellente! Service - on the whole we could not fault the majority of the service from the hard working staff, special shout outs to beach servers Lorena who looked after us daily and leydi who seemed to pop up everywhere, health bar drinks daily from Eli, coffee shop drinks and a smile from Pati & Patricia, there could so easily have been many more, the more we interacted the more we got back so would advise more people to do that and tip accordingly to the service as they are paid to do a job but behind each face there is a story, a person supporting the service that some may take a little too for granted as part of their holiday service. Wifi/safety deposit for us was not too bothering, would have been nice to have wifi but it was nice not to be glued to our phones for 2 weeks so bought an hours time near the end just to catch up which was ample and we'd rather have the security of the box so paid the money no problem. Must do's - lazy river, ice cream shop, coffee shop, Japanese restaurant & the sky bar (great addition from previous visit). So summing up, mixed feeling overall some things better & some things not, nothing that felt so bad to spoil the holiday, meeting kris and his family from Canada so great and met some fellow peeps from the uk. Muchas Gracias Grand Sirenia!

  • jobennett2 : Greater Manchester, United Kingdom
Amazing holiday

The hotel was brilliant, staff always cleaning and doing their best to make your stay as good as possible. The restaurant choices were good but we weren't made aware when booking the hotel you could only reserve 6 over a 2 week stay, would definitely recommend the Japanese the chefs make the meal a real show, for breakfast the the Brazilian by the pool is well recommended Erik Romeo Meza does everything he can to make breakfast as relaxing as possible and he is also genuinely friendly. Would definitely recommend the hotel and will be going back!! Just stay away from the shop unless you are willing to pay expensive prices for everyday items.

  • SunnyChops : Nottingham
Small things let this hotel down

Stayed at the Grand Sirenis from May 5th for two weeks. I paid £170 to upgrade our room through Thomsons, we were given a ground floor room in 'Humaphu' block which overlooks the jungle and not gardens as stated, we were given a room with 2 double beds & not a room with one king bed as requested, the room smelled of damp the whole time we were there. Balcony & furniture were dirty & grubby looking, the bathroom had a leak under the sink, the shower had dirty looking tiles. We had issues with toilet bin not being emptied daily and also not being left any drinking water, tea & coffee supplies not being replaced daily. You also get lots of bugs & mosquitoes in your room on the ground floor. It is also noisy with guests returning & golf buggies whizzing past your door.Activities pools were really loud so we avoided them & stayed around the relaxing pool & beach. The pool areas should to be hosed down each night because all of the tables and floor had cigarette ends & spilled drink all over the floor, all the tables were dirty.Main buffet food was ok, a lot of it was quite bland. We tried the Japanese a la carte which was excellent, steak house & Brazilian were average, and the Mexican & Thai were not good at all.The main let down for us was that there was nothing to do in the evenings. There are 2 lobby bars with no music, kind of like sitting in an airport lounge. The sky bar is lovely but had a singer singing really slow depressing music, We're on holiday, play something lively!!! The disco needs to open at 10pm as it opens too late.The staff here are amazing, Guadaloupe who brings drinks around the pool is so hard working & always with a smile. Lena and the rest of the concierge team are very helpful and cheerful, all the staff at the Mezcal lobby bar were fantastic.The wild life here was the best part, we saw Iguanas, coati's, raccoons,Toucans, Sea turtles, a sting ray, spider monkeys, and a tarantula!I don't think we would return simply because the food was not 5 star and there was nothing to entertain us in the evenings. I suppose I just expected it to be like other 5 star hotels I have stayed at.

  • CharlieEss86 :
A vegetarian nightmare

Facilities at this place are pretty good, the hotel is huge, so plenty to keep you occupied. Walking between places can be a bit tough in the heat but that's not the end of the world.The whole hotel is based on a kind of open plan / open air concept, so there's a lack of air con in all public spaces. As a vegetarian the food is largely crap; poorly signposted veggie options, the veggie section isn't separated from the meat so inconsiderate people use the designated tongs to pick up their meat left right and centre, parmesan sprinkled generously over most of the salads... generally though the food was pretty crap regardless, or at least not what I'd expect from a 5 star hotel.Drinks are a whole different ball game. Fruit juice isn't fresh which I've come to expect in these types of places but here they've taken to watering down their once sugary abominations so much they're undrinkable, cocktails tend to be the same. Staff are attentive as I've found elsewhere in Mexico. Concierge are spot on too.Rooms aren't as dated as some reviews suggest and they're spacious. SHOULD NOT have to pay for even basic wifi or room safe in 5 star hotel.Average BUT WOULD NOT RECOMMEND.

  • atlaslee : Lee's Summit, Missouri
Cancun vacation

First of all the resort is beautiful and the grounds are immaculately kept. The staff was excellent and worked very hard to make sure the guest were satisifed. The beach, pools, spa and sky bar were amazing. The food was the typical all inclusive fare only average or below. Flies were a problem in the buffet dining rooms and need to be addressed. The rooms need updating to truly reflect a higher quality resort.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • 3 a la carte dinners/week
  • Room service
  • 24-hour snacks
  • Unlimited selected international drinks
  • Minibar (water, soft drinks and beer)
  • Admission to the disco (drinks included)
  • Live music
  • Selected non-motorized water sports (1 hour/day)
  • Introduction to scuba diving in pool (once/stay)
  • Shared services and facilities with the Grand Sirenis Riviera Maya
  • Daily activities program
  • A variety of daily sports
  • Nightly entertainment

Le Mirage inclusions:

  • Welcome cocktail and cool towel upon arrival
  • Separate check-in
  • Distinct identification bracelet
  • Dedicated room location
  • Welcome letter and bottle of tequila
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Bathrobes and slippers in room
  • Beach towels in room upon arrival
  • Concierge service
  • 3 a la carte dinners/week
  • Unlimited selected international drinks
  • 24-hour snacks
  • US$10 spa credit per person per week (non transferable, one US$10 credit per visit)
  • Room service from 11 am - 11 pm
  • Admission to the disco (drinks included)
  • Live music
  • Introduction to scuba diving in pool (once/stay)
  • Shared services and facilities with the Grand Sirenis Riviera Maya
  • 456 rooms
  • Restaurants* including 7 a la carte (Mediterranean, Italian, Mexican, Japanese, Brazilian, Steakhouse and Cajun/Creole)
  • Ice cream parlour
  • 1 Lazy river with tubes
  • Coffee shop
  • Disco
  • Water sports
  • Tennis
  • Pool tables
  • Gym
  • Spa (fee)
  • Snorkeling (fee)
  • Kayaking (fee)
  • Giant chessboard
  • Shopping
  • Internet (fee)
  • Shuttle service throughout the resort
    *The Gourmet restaurant welcomes guests aged 12 and over exclusively

Junior Suite includes:

  • Air-conditioning
  • TV
  • In-room safe
  • 1 king-size or 2 double beds
  • Full bathroom with whirlpool and hydromassage shower
  • Bathrobes & slippers
  • Hairdryer
  • Coffee/tea-maker
  • Mini-bar
  • Iron
  • Balcony
  • Maximum occupancy 4 adults (or 2 adults and 3 children)

Kids Deals - One child under 13 stays and eats free. Second child stays and eats free. Blackout dates in effect, please inquire.

For the Kids - Kids' Club (ages 4 to 12), Playground, Children's pool, Babysitting for a fee (subject to availability).

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Sirenis Mayan Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Sirenis Riviera Maya Resort & Spa
Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.