Grand Sirenis Mayan Beach

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Our Opinion

A great luxury resort with plenty of things to offer. The resort is incredibly large, so this would be a good resort for those who don't mind a little walking, as shuttle service is only offered for premium travelers. The rooms are modern, elegant and well maintained. While the beach veers from the usual resort (it's not the white, soft and sandy beaches), the shores are teeming with wildlife. There are plenty of quality buffet items, and the a la carte restaurants are also very tasty. Overall, it's a great resort option for those staying in the Riviera Maya.


Overview
This luxuriously modern hotel offers 456 spacious and elegantly appointed junior suites in ten 3-storey buildings surrounded by lush vegetation.

Location: Located directly on the beach, approximately 34 km from Playa del Carmen and 92 km from the Cancun airport.

tripadvisor Traveler Reviews
  • Dale S :
Good stay over all

My family and i stayed here from january 7-14 and this was our second time back 2 years in a row. Food is awesome, beaches, pools and grounds are super nice. Last year we stayed at in the jabon block by the beachfront. We did not care for the pillows as they were big and hard, the rooms were ok but need renos. We went back this time hoping to upgrade and we were given a newly renovated room in the chauk block. We stayed in room 1243 and it was a super nice room with great beds and pillows and decor. We will not go back to the beach side until its renovated. There is a lot of typical mexican games at this resort in that one side is an upgrade today and then the other side is an upgrade the next. We were told we were in the upgraded side but when we did not receive our bottle of tequila on our 3rd day we were told it was because we didnt upgrade.... The conisiers for our block were very helpful and nice but they all want you to attend a tour of the resort to get $100 voucher to use at the resort and you are entered in a raffle for a free week stay but really for everyone that goes on a tour the conisiers get entered into a draw for a free car so needless to say we were stopped by every conisier and they all wanted to check out our room number in the computer to see if they could send us on a tour. The raffle for a free week is a bust in that everyone wins and its not a free week, its a free week of an upgrade so not worth it in my opinion cause the upgrade is not better than the newly renovated rooms. And the privileges of the upgrades are minimal. They have roped off areas for upgrades by the pool but these areas are not anything special. We got no welcome drink or cold towel upon arrival like we did last time. The restaurants are nothing special in my opinion. Most have a buffet at them anyways. The main buffet is awesome, we went to the mexican restaurant and after canceled our other reservations. The main buffet serves the best food we found. Steak etc every meal if you want. We were glad to see improvements on the resort like the steps in the lazy river. I spent much time snorkeling right off the beach saw a ton of fish and sea turtles right there. No need to take a tour but you will be asked to book tours often by the coniours and opperators walking around the pools for diving, dolphins, spa, and snorkeling. Also new for us is some eco tax or resort tax that we had to pay that isn’t included in your package. Its not huge but adds around $3 per day to your bill at check out. Nice to see internet was included unlimited for 2 devices and free safe use. All in all if i got my bottle of tequila like i did last time id give the resort full points but i left confused as to if i was actually upgraded or not. Others on the resort were also confused too. This wont stop me from going back though, we love the resort and had another great time. Entertainment was same shows so id like to see more variety year aftet year but still good to watch second time around.

  • Jason P :
What a pleasant surprise!

My wife and I both put off booking our holiday as we couldn't decide on a destination. One thing we both could agree on was that we wanted warm weather, and good snorkelling.After looking at a ton of different all inclusive on line we decided to take a chance on Grand Sirenis, The price we got for the week was very inexpensive. I was very skeptical about what I may be getting myself into as often pictures and descriptions of these resorts can be inaccurate. Upon arrival we were checked in and brought to our room within minutes. Wow.... Just like the pictures, the beds were very comfortable, the rainhead shower was fantastic and on one cool day the jacuzzi tub was very relaxing. We couldn't have been happier with our accommodation. We found the staff at the hotel to be very friendly not pushy or overbearing at all, they always seemed to have smiles on their faces and greeted us every time we saw or passed by them. I'm always leery about checking out as there inevitably seems to be some fee's that were assessed that we didn't see or read in the small print. There was nothing extra on bill when checking out. Wifi was free for the week for 2 devices with access in our room for an unlimited time, the mini bar was stocked daily, and all the extra shops in the resort were also included such as the specialty coffee and bar and the ice cream shop. We always seemed to find chairs at the pool and beach and didn't have to get up first thing to put towels down to reserve our seats. Again the food was good, there was always a nice variety so definitely something for everyone. Fish, steak, chicken with lots of vegetables and fruit. The desert bars also had a great variety of sweets. Breakfast's too were fantastic with everything you could imagine. The snorkelling was fantastic! The reefs are alive and well with plenty of marine life. There were servers coming around often to ask us if we would require drinks, and if we desired the bar was never far away to order ourselves. Snacks down at the beach were very convenient as we didn't have to make our way back to the buffet for lunch. There is definitely something for everyone at this resort, you can be as busy as you want or kick back and enjoy lots of quiet time. There were pools where the music was blasting and plenty of people were enjoying the party, however we enjoyed most of our time at the quiet pool reading, taking in the sun and swimming. There was always a game of soccer, and volleyball on the beach going however we too seemed to find a quiet area on the beach to just escape from our busy lives and recharge. The week far exceeded our expectations as my wife and I were both pleasantly surprised with our selection. I would recommend this resort to all my friends as we can't wait until we visit again next winter.

  • Loren S : Burnaby, Canada
Grand Sirenis Akumal

If you like large Resorts then this could potentially be for you. I came on points, otherwise I wouldn't have chosen this destination hotel, merely because of the size. My preference is something smaller more intimate. There service was a bit inconsistent. I arrived to a room that was freezing, it never got looked after, other than shutting down the AC - the sheets were THAT cold, which made my accommodation very uncomfortable.The people that work here are quite nice and their hearts are in the right place, they want to do a great job. Jacky and Vanessa, the two concierges in 2900 are quite good...so is Armando in 2200.I feel the beach requires some attention; I noticed cigarette butts within the sand that was there. It's actually more of a rocky beach, still pretty nonetheless.The noise level from the theatre was too loud. As well, perhaps putting signs up within the condo accommodation to be mindful with guests' voices as the sound carried throughout the condo, making it just an overall noisy place.The food in the buffet was quite good - I stuck to this so that I could get Mexican food. Quite a safe resort and as I said overall, people are very caring!

  • Good2cu : Chester, United Kingdom
Absolutely loved it

We’ve just returned for 9 fantastic days. I was really concerned like many other travelers reading negative reviews about Grand Sirenis. I can honestly say there was no need for any concerns. The rooms are huge, clean, comfortable beds and towels changed every day. Okay they do smell a little damp due to the open style bathroom. But honestly you soon get used to it. Daniel our concierge was wonderful. He ensured we knew about everything that was available to us. Such a lovely guy. The bell boy who took us to our room was great. Stopped to tell us where everything was. I’m sorry we didn’t get his name. Speciality restaurants were good. We visited Brazilian, Japanese, Italian and Thai. They were all lovely but for me in the Thai was amazing and the guy cooking the teppanyaki was entertaining and an excellent chief. He made it a memorable night. Like most all inclusive, yeah the food is a little repetitive and some nights it wasn’t to our taste but you wouldn’t starve. So on to the drinks. They were okay, not the best I’ve had, but some people were saying they were watered down. We didn’t find that. Just the locally produced vodka and Brandy wasn’t wonderful. If you asked for Smirnoff you’re get it but it wasn’t always available. But you could find something. Again we were served by some wonderful staff- so friendly and bent over backwards to ensure we always had drinks. The guys in the bars in pool 1 did a great job too. Always ready to fill your glass up. Someone was always walking around to bring you drinks. The whole complex is huge. It never feels crowded and we often found different areas we hadn’t seen before. The beach is beautiful. Take some bread and feed the fish- it’s an experience! We even seen a stingray.The wildlife is out of this world. I would always get excited seeing iguanas, raccoons, koaties and toucans everywhere. We even seen a monkey with her baby!

  • Kamila_Sleiman : Ottawa, Canada
A great Family hotel

We have been to this hotel twice in the past (nye 2016 and March Break 2017) as well as considering going again this March Break. Its a huge resort, but a safe one. We have a 13 year old who makes friends and just goes off on his own as knows the resort well and two preschoolers that love the long walks with nature around every corner. The lazy river, ice cream shop and soccer on the beach have been great hits. The coffee shop is my personal favourite. The also have a A/C'd games room and bars for the parents.setbacks:far from the airport (about 90 mins) rooms outdated- so when booking try to get updated rooms a la carte wasn't any different then a buffet themed night just smaller portions you have to wait for in a nicer restaurant setting. but still was good.if flying certain airlines you get wifi included otherwise only an hour a day in the lobby or can pay for wifi by the day or week at a cost don't expect 5* but still a great family vacay you'll enjoy

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Daily buffet breakfast, lunch and dinner
  • 3 a la carte dinners/week
  • Room service
  • 24-hour snacks
  • Unlimited selected international drinks
  • Minibar (water, soft drinks and beer)
  • Admission to the disco (drinks included)
  • Live music
  • Selected non-motorized water sports (1 hour/day)
  • Introduction to scuba diving in pool (once/stay)
  • Shared services and facilities with the Grand Sirenis Riviera Maya
  • Daily activities program
  • A variety of daily sports
  • Nightly entertainment

Le Mirage inclusions:

  • Welcome cocktail and cool towel upon arrival
  • Separate check-in
  • Distinct identification bracelet
  • Dedicated room location
  • Welcome letter and bottle of tequila
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Bathrobes and slippers in room
  • Beach towels in room upon arrival
  • Concierge service
  • 3 a la carte dinners/week
  • Unlimited selected international drinks
  • 24-hour snacks
  • US$10 spa credit per person per week (non transferable, one US$10 credit per visit)
  • Room service from 11 am - 11 pm
  • Admission to the disco (drinks included)
  • Live music
  • Introduction to scuba diving in pool (once/stay)
  • Shared services and facilities with the Grand Sirenis Riviera Maya
  • 456 rooms
  • Restaurants* including 7 a la carte (Mediterranean, Italian, Mexican, Japanese, Brazilian, Steakhouse and Cajun/Creole)
  • Ice cream parlour
  • 1 Lazy river with tubes
  • Coffee shop
  • Disco
  • Water sports
  • Tennis
  • Pool tables
  • Gym
  • Spa (fee)
  • Snorkeling (fee)
  • Kayaking (fee)
  • Giant chessboard
  • Shopping
  • Internet (fee)
  • Shuttle service throughout the resort
    *The Gourmet restaurant welcomes guests aged 12 and over exclusively

Junior Suite includes:

  • Air-conditioning
  • TV
  • In-room safe
  • 1 king-size or 2 double beds
  • Full bathroom with whirlpool and hydromassage shower
  • Bathrobes & slippers
  • Hairdryer
  • Coffee/tea-maker
  • Mini-bar
  • Iron
  • Balcony
  • Maximum occupancy 4 adults (or 2 adults and 3 children)

Kids Deals - One child under 13 stays and eats free. Second child stays and eats free. Blackout dates in effect, please inquire.

For the Kids - Kids' Club (ages 4 to 12), Playground, Children's pool, Babysitting for a fee (subject to availability).

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Sirenis Mayan Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Sirenis Riviera Maya Resort & Spa
Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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