Grand Sirenis Mayan Beach

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Our Opinion

A great luxury resort with plenty of things to offer. The resort is incredibly large, so this would be a good resort for those who don't mind a little walking, as shuttle service is only offered for premium travelers. The rooms are modern, elegant and well maintained. While the beach veers from the usual resort (it's not the white, soft and sandy beaches), the shores are teeming with wildlife. There are plenty of quality buffet items, and the a la carte restaurants are also very tasty. Overall, it's a great resort option for those staying in the Riviera Maya.

This luxuriously modern hotel offers 456 spacious and elegantly appointed junior suites in ten 3-storey buildings surrounded by lush vegetation.

Location: Located directly on the beach, approximately 34 km from Playa del Carmen and 92 km from the Cancun airport.

tripadvisor Traveler Reviews
  • GHazeldine : Worcester, United Kingdom
Not for us ,

Very large hotel with sister hotel and time share all using same facilities .very noisy due to way hotel has been built and inconsiderate guest returning at all hours . Rooms a little tired, plenty of choice with food and drink ,staff very pleasant . Beach good but sea red flagged for two weeks we were there so no snorkelling .

  • EmmaLBelle : Durham, United Kingdom
Value for money but nothing special

My husband and I visited this hotel the first two weeks in October. The weather was very hot, with many of the days seeing a spot of rain (but that was most welcome and only lasted briefly). In summary I would say that this hotel isn't 5-start (but then they never are), it's more a 4-star and 3-star in some areas. Overall though it is value for money given the price you pay (approx. £900 for two weeks/pp). Here is what I think:GOOD:- Value for money. Yeah it's not the Hilton, but for what you pay it's okay- Pretty much guaranteed weather- Excellent coffee shop on site, free, clean, pretty good coffee and great service, open long hours- Pretty good buffet selection, adults-only seating in the buffet and good service; can also choose where you want to sit which is a rare thing in buffets and is a great idea- Good pool butler service- Very good room cleaning serviceAVERAGE:- Night time entertainment; whilst not fantastic is actually pretty good compared to other places- A la carte restaurants are okay. They're pretty hot (don't know why air con isn't on) and the food is okay. Preferred the buffet to be honest which is a new thing for us.BAD:- Pool and sunbed cleanliness. You do see them clean the pools but it just goes straight back in when you're swimming in it. Also the sunbeds never get cleaned and so they're pretty disgusting.- We had three concierge's. Two were great, one bordered on harassment. We complained about this but not sure what good it did.- Most staff were really friendly except what looked to be senior managers - obviously they only care about premium guests/timeshare guests.UGLY:- Okay so the wildlife roaming free is nice, but not when it leaves 'presents' everywhere which aren't speedily picked up, especially near the pools. It's disgusting and needs sorting- Keeping dolphins in captivity when it's meant to be an 'eco-friendly' site - figure that- Focusing on timeshare guests to the detriment of ordinary guests...means it puts you off ever joining their 'club'All in all I'd save your money and go elsewhere. I've stayed in Mexico three times, this hotel, one in Riviera Cancun and one in Cancun. Both of the other hotels were much much better (yes slightly more expensive), but I guess you do get what you pay for.

  • celaine_pete : Rugby, United Kingdom
Great hotel

Brilliant hotel. The resort is spread out over a very large area but there are golf buggies driving round all day which you can utilise if you need to go around but we just walked. The pool areas were clean and plenty of sun loungers. We tended to stay around the quiet pool as we preferred the peace and quiet. The lazy river is great too. Loads of people were using it. The beach was also lovely and very clean. There was a lot of seaweed but the staff were clearing it away on a regular basis. The food was fantastic. A really great selection every day. The grill by the beach was fantastic at lunch time. The drinks menu was amazing. Loads of cocktails and they were all fantastic. Staff were amazing. We utilised the waitress service by the pool a lot. We just tipped them and they kept coming back regularly. There is a coffee shop on site by the quiet pool which was great for a morning coffee Loads of wildlife on site which we found fascinating. All round a great hotel. I'd definitely go back.

  • ambermortiboys : Nuneaton, United Kingdom
Amazing holiday

Me and my partner came here for two weeks and we had such an amazing time. Majority of the staff was very friendly and welcoming. We spent most of our nights in the second lobby, where one of the bar staff 'Clemente' worked, he was very friendly and made us feel welcome. We tipped Clemente quite a few times over the 2 weeks, he remembered who we were and never failed to make us laugh. He remember what drinks we had and whenever we never went without a drink when he was behind the bar. His enthusiasm is great and very impressed with his bar work and how well he gets on with ALL guests and colleagues. Our room was by pool one, which we spent most of our time, great staff, but the one that stood out was Sami, he also remember ed what we drank, and how he would make time to have conversations with guests when it wasn't busy. He made our holiday more enjoyable. He was the one staff member that stood out at the pool bar. When we arrived we had trouble with our room, which wasn't what we paid for. Me and my partner went to reception to make a comment, I got upset and my partner became angry. Karin, one of the receptionists was very helpful and got us another room, to make us more comfortable. When we got to our room, me and my partner was going to freshen up as we had a 10 hour flight, until we had a phone call from reception, saying that Karin had spoken to her supervisor Daniel, and managed to sort me and my partner a member suite room for the inconvenience, we were so grateful and tipped Karin. The only problem we had with the hotel was the food wasn't up to scratch. Me and my partner lived on burgers and pasta for two weeks as we were served undercooked meat. On the other hand, fantastic holiday, wouldn't definitely come again!Would like to say thank you to Clemente, Sami and Karin and all the other staff which we couldn't quite remember their names.

  • ashlie29 : Nottinghamshire, United Kingdom
The important bits you need to know!

Just returned from 11 nights stay the GS 29th sept - 10th Oct). I'll try to answer the 'important questions' you would like to know before visiting other wise I have a very short summary right at the bottom!Flight: outbound: 10.5 hours on the Thomson Dreamliner, a long journey, cramped air craft and unfriendly staff. That said unlimited alcoholic drinks and x2 edible meals, chairs recline really far back, great if you're reclining not so great if the person in front of you is. Overall an OK flight. Entertainment screen for everyone and good movie selection.Inbound: only 8.5 hours - much better, not many drinks as its a night flight though.Mexico Immigration - An utter nightmare! Be prepared for it to take 2 hours from getting off the plane to getting on the coach. Top Tip: Use the toilet on the aircraft before landing!Coach Journey - approximately 1 hr 30 from Cancun airport to GS, not the 45 mins the travel agent advised. Top Tip: pay the extra for a private pick up from the airport to the hotel, after 10.5 hour flight and 2 hr immigration you'll be glad you did.WEATHER: rainy season in October but do not fear - 95% of the time it's 30+ degrees. Red hot from 8am until 4:30pm, then the clouds usually roll over. Don't worry about the weather, it's fantastic! High humidity so prepare to sweat.Sun cream: Factor 50 for the first 3-4 days, especially your face. You WILL burn! Mosquitos: yes they are about, yes they do bite and yes you DO need insect repellent. Jungle Formula spray worked for us. Top Tip: don't spray it in your room, smells terrible and turns the tiled floor into an ice rink! WiFi: you have to pay for - in a 5* this is not so good. We didn't bother as unsure of the reach, the place is huge. Top Tip: buy for 24 hours, check the coverage and if it's good, pay for a full week/ length of your stay.Currency: it's cheaper to pay in pesos everywhere. USD is accepted everywhere but pesos are cheaper. Take plenty of cash as the hotel cash machine charges a fortune and you are not advised to use cash points outside the resort that are not directly attached to a bank.A room safe: expensive and again an additional cost of about £50 for 11 nights. Not 5* behaviour for me, should be included.GS Food: overall a 5* resort in terms of food. Lots of Americans so food must be good. 10 A La Carte restaurants, Japanese and Italian being the best, Mexican is sadly TERRIBLE. Buffet food varies daily, you won't get bored despite some of the other reviews on here. Breakfast was my favourite of the day. First page of room service is included but be warned the quality of this food is terrible. Various snack bars throughout the day offer okay lunch alternatives, the beach bbq was a favourite. GS drinks: branded drinks, great cocktails all prepared in front of you, not overly strong but fine. Waitress come to your sunbed by the pool and beach to take orders. The American guests tended to buy these huge flasks to 'keep the drinks cold'. The Brits were happy with the regular cups provided by the bar. These flasks add time to the bar wait as they are a good 1 - 2 pint in size. Personally I think they are a little greedy. Enjoy sampling all the cocktails rather than guzzling litres of one!Don't be that guy. GS Rooms: yes you can see through the bathroom, but the toilet and the shower BOTH have frosted doors. I say...enjoy the experience. Whirlpool bath is a nice touch but we used it only twice during our stay. Towels changed daily if you wish.Rooms are a little dated and could do with an upgrade in all honesty, TV had BBC entertainment, which was fine for whilst we got ready, but who really wants to watch TV on holiday? GS Staff: there seems to be hundreds, who all work incredibly hard, but be warned it does have a very heavy and at times annoying tip culture. Something I feel management should stamp down on. We experienced bar staff being rude and refusing to serve us and slamming down drinks when we didn't tip. Not what you want on a holiday that has already cost a significant amount. Top Tip: Take plenty of 20 and 50 peso notes for tipping. Pools: simply great. A pool for everyone and two have swim up bars which are quick to serve you and a lovely touch. They are all a little shallow but that wasn't an issue for me. The lazy river is also good fun but after doing it once, I didn't feel the need to go on it again. Entertainment: great evening entertainment, the staff work very hard! Daytime entertainment was good too, something for everyone from sports to crazy games, to bingo (if that's your thing).Excursions: lots to see and do in Mexico. The excursions are very expensive. We spent an extra £800 on our holiday.CoCo bongos is a MUST! Great fun! As is Coba and Tulum, visit a Mayan village, swim in a cenote, visit the 'bounty advert' beach and learn some Mayan history. Also went snorkelling with the national geographic was was brilliant experience. Xel-Ha is just 15 minute taxi ride away, really fun day, particularly enjoyed snorkelling with the sting rays! Hotel beach: beautiful, soft sand, little rocky as you walk in to the sea but this varies with the tide day by day. Top Tip: catch the sunrise around 6am it is breathtaking.Spa: beautiful spa, great deals from the people who come round your sun beds. My OH booked a massage on the beach for us which was an incredible experience. So relaxing and romantic, definitely recommend. Top Tip: don't book at the desk, catch the sun bed sales, you can haggle more and they have better offers.Wildlife: loads, everywhere! I loved the Coatis. Funny little creatures who are very cheeky. Top Tip: do not leave drinks unattended by your sunbed, they love to tip them over, wet all your belongings and lick up all the liquid. ALSO do not leave bags open or belongings lying around, they will pinch things from them including your £12.50 Piz Buin 50+ face cream and headphones! Now the negatives:The hotel Mayan dinner at $900 pesos per person DO NOT DO - is nothing like the images they show you and is basically just buffet food on the beach- extremely disappointing! Don't book your excursions with Thomson, you can save 10 - 15% booking with the you desk in the lobby.Tipping - you can't escape it, just prepare for it.Lacked the personal touches, it was my birthday on arrival and it was noticed. Should it have been? Maybe not, but would certainly have been an EXCELLENT touch.SUMMARYOverall a fantastic holiday in a beautiful setting, great weather throughout the sta. Brilliant food with lots of choice, great, professionally produced entertainment. Sadly lacking those final touches, Internet, tipping etc to make this a true five star resort.You won't be disappointed.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • 3 a la carte dinners/week
  • Room service
  • 24-hour snacks
  • Unlimited selected international drinks
  • Minibar (water, soft drinks and beer)
  • Admission to the disco (drinks included)
  • Live music
  • Selected non-motorized water sports (1 hour/day)
  • Introduction to scuba diving in pool (once/stay)
  • Shared services and facilities with the Grand Sirenis Riviera Maya
  • Daily activities program
  • A variety of daily sports
  • Nightly entertainment

Le Mirage inclusions:

  • Welcome cocktail and cool towel upon arrival
  • Separate check-in
  • Distinct identification bracelet
  • Dedicated room location
  • Welcome letter and bottle of tequila
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Bathrobes and slippers in room
  • Beach towels in room upon arrival
  • Concierge service
  • 3 a la carte dinners/week
  • Unlimited selected international drinks
  • 24-hour snacks
  • US$10 spa credit per person per week (non transferable, one US$10 credit per visit)
  • Room service from 11 am - 11 pm
  • Admission to the disco (drinks included)
  • Live music
  • Introduction to scuba diving in pool (once/stay)
  • Shared services and facilities with the Grand Sirenis Riviera Maya
  • 456 rooms
  • Restaurants* including 7 a la carte (Mediterranean, Italian, Mexican, Japanese, Brazilian, Steakhouse and Cajun/Creole)
  • Ice cream parlour
  • 1 Lazy river with tubes
  • Coffee shop
  • Disco
  • Water sports
  • Tennis
  • Pool tables
  • Gym
  • Spa (fee)
  • Snorkeling (fee)
  • Kayaking (fee)
  • Giant chessboard
  • Shopping
  • Internet (fee)
  • Shuttle service throughout the resort
    *The Gourmet restaurant welcomes guests aged 12 and over exclusively

Junior Suite includes:

  • Air-conditioning
  • TV
  • In-room safe
  • 1 king-size or 2 double beds
  • Full bathroom with whirlpool and hydromassage shower
  • Bathrobes & slippers
  • Hairdryer
  • Coffee/tea-maker
  • Mini-bar
  • Iron
  • Balcony
  • Maximum occupancy 4 adults (or 2 adults and 3 children)

Kids Deals - One child under 13 stays and eats free. Second child stays and eats free. Blackout dates in effect, please inquire.

For the Kids - Kids' Club (ages 4 to 12), Playground, Children's pool, Babysitting for a fee (subject to availability).

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Sirenis Mayan Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Sirenis Riviera Maya Resort & Spa
Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.