Grand Sirenis Riviera Maya

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Our Opinion

The Grand Sirenis is one of our more popular 5 star resorts for travelers who are looking for a modern and contemporary setting. Perched on its own secluded crystal clear cove, the Grand Sirenis Mayan Beach is great for snorkelers and ocean lovers. The rooms are modern, the service is excellent, especially the pool side service. Definitely recommended for couples looking to relax on the white sand beaches of the Riviera Maya.


This elegant and contemporary yet minimalist-style resort is home to beautiful cenotes and a secluded cove, a true snorkeler's paradise. The Grand Sirenis features fabulous dining, superb accommodations, lush tropical surroundings and a luxurious 26,910 square-foot full-service spa make it the perfect vacation spot for anyone looking to achieve relaxation and escape the ordinary.

Location: In Akumal, 90 minutes from the airport, 120 minutes from downtown Cancun, in the heart of the Mayan Riviera. The popular shopping town of Playa del Carmen is 40 minutes away.

tripadvisor Traveler Reviews
  • blondy7997 : cleveland
Don't listen to the negatives

Just back & I don't know why people are complaining , grounds beautiful, huge clean rooms , lots of bars & places to eat , marcial in the main buffet was so lovely , knew what drinks we liked & would come strait over as soon as we walked in , lots of areas & activities during the day so you can mix it up abit & not be sat in the same spot daily , the only thing we thought that would of made it better was if there were more bars open by the beach on a night for those who didn't want to watch the shows or sit in the lobby & not having to pay extra for the safe , that did annoy me slightly but I can't complain as I knew before we booked !

  • lib1972 : Kirkcaldy, United Kingdom
Awesome again

This was our 5th visit to this hotel and it was even better, the rooms were clean and well maintained the vast outdoor areas clean and the staff are exceptional, if I had to make one change it would be the food in the restaurants although they are good there still the same menu since we started going in 2009 they could do with a change, but the buffet served a great variation of cuisine. Looking forward to going back in 2017 I truly love this hotel

  • Richard P :
Great resort

Been to this resort 3 times now and I think it is brilliant. Staff are friendly, everything is clean and food is very good.The only thing to change would be to have fans in the theatre as it gets really hot.Xel-ha and X-plor are amazing days out and worth every penny.

  • AimeeChesters :
Not Quite 5*

Right, don't really know where to begin with this hotel as there is SO much to write about. Me and my boyfriend visited for 2 weeks on 3rd October 2016 and we have a lovely holiday, I just hope I haven't missed out anything...1.) Rooms - I was quite disappointed with the rooms, all the photos you see on travel agents websites are those for premium rooms and not what you are allocated - very sneaky. Although the rooms were always clean, towels changed regularly and comfortable it was dated and the lights kept flickering and the ancient tv was a bit of a nightmare to work and I didn't think the air con was temperamental (or maybe we just weren't using it right haha). We were offered to upgrade to a partial sea view for over £350/400 for the two weeks which we declined thank god as a couple we met did the upgrade and saw 2cm of beach above the jungle of trees...I promise you i'm not exaggerating. Food - As with every all inclusive the buffet can become a bit boring and 'samey-samey' and this was expected. The variety was great and even I who is a fussy eater didn't struggle to find something to eat one night at all. The a la carte restaurants are an excellent option too, kinda wish we had the option to purchase extra visits! As we stayed for 2 weeks we had 6 reservations in the al a carte restaurants. We only chose to visit 3 of the al a cartes (each twice) - the Brazilian, the Steakhouse and the Japanese. All restaurants were superb and the Japanese is easily one of the best meals I have had in my life EVER - the chefs did show cooking and got everyone involved. There is also a coffee shop on site which makes iced coffee better than Starbucks. Drink - Now, this pickled me a bit. Some bars seemed to serve cocktails and drinks much stronger than others with some bars tasting like no alcohol was present at all, we think that the drinks were watered down. However, if the lobby bar they offered a range of premium spirits such as Bacardi Oakheart which sorted my boyfriend and I out for our trip!Beach - BE CAREFUL! I urge you to remember this. The sea is very rocky and so surfing/beach shoes would probably help with this. My boyfriend made the mistake of thinking he was past the rocks, let a wave take him and ended up cutting his knee open (not ideal). But the sea is so clear and stunning, its picturesque. One morning we got up early and sat on the beach to watch the sunrise, it is something I would definitely recommend as I can't put into words how stunning it was.Staff - The staff made the entire holiday. So helpful and polite. Federico was a star for us! Every breakfast and lunch time he would serve us and always remembered small things like how we had our coffee and what we drank at lunch time, it made us feel welcome. He likes to do a balancing act of balancing a tray full of shots on his head, such a lovely guy. If the managers of the hotel are reading this - GIVE THE MAN A PAY RISE!!Spa - Definitely worth a trip, we booked to use the hydrotherapy pools, saunas and steam rooms for 1.5 hours followed by a 50min massage - couldn't fault it at all and was a lovely highlight of our trip. I will warn you that it's a long walk in the heat so trying get a shuttle (if you can..but i'll come to that later).Wildlife - Get a rabies vaccination if offered just to be on the safe side. You are literally in a jungle with racoons, spider monkeys, lizards and other animals running around the hotel. We saw the raccoons or 'bandits' as we called them taking peoples drinks and food from around by the pools - it was hilarious to watch. Facilities - This is where I get annoyed. Staying at a 5* resort i do not expect to be charged $65 for a safe and $40 for WIFI. Especially when the wifi didn't always want to work. Also, those of you who smoke (like my boyfriend) you will not get rolling tobacco anywhere...just to warn you. They sell cigarettes by the plentiful and cigars but we couldn't get any tobacco for love nor money. Premium Members - Now, this is where I get REALLY annoyed. Unless you are a member you can basically get stuffed. Treated 2nd to them which to an extent I can understand but they have their own separate facilities around the hotel it's not fair that they get special treatment in the main hotel and this wound me up to no end. As the resort is so big you could often get buggies around the hotel...or at least you can if you're a member as theres about 10 carts for members only and 5 for the rest of the hotel. We ended up waiting nearly 40mins outside the spa for a shuttle when 2 members ones had been and gone whilst not letting us on. Needless to say I was not impressed.Trips - if you're looking to do any trips you're looking around $120 minimum per adult, we were quite surprised how pricey it was. But I would recommend doing the Coba trip and CocoBongos any day of the week!So overall, it was a lovely holiday but I don't know if i'd choose to go back to the Grand Sirenis and I don't think it deserves a 5* rating - but that may just be me being fussy after being spoilt by previous 5* resorts.

  • Michael L :
Huge resort

This resort is absolutely huge! There are two sides to the resort that mirror each other. The lazy river is very relaxing. And if you are looking for a party, you'll find it everyday at the pool. Food was terrific, however, not too much in the line of top shelf liquor. Over all, great trip.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner daily
  • Snacks
  • 3 A la carte dinners per week  
  • Domestic & select international drinks
  • Pools
  • Children's pool
  • Room service (11am-10pm)
  • Snorkeling  
  • Tennis
  • Gym
  • Scuba lesson
  • Kid's club
  • Games area
  • Daily activities
  • Nightly entertainment
  • Disco, drinks included
  • 700 rooms
  • Buffet restaurant
  • 7 a la carte restaurants includes: Steak-House, Mexican, Spanish, Italian, Mediterranean, Brazilian Rodizio grill and Japanese
  • Snack -bar
  • Bars
  • Swim-up bar
  • Free form swimming pool
  • Children's pools
  • Tennis courts
  • Beach volleyball
  • A range of watersports available
  • Meeting facilities (fee)
  • Internet access (fee)
  • Mini-market
  • Shops
  • Medical centre (fee)

Standard Room includes:

  • 1 king or 2 double beds
  • Telephone
  • Satellite TV
  • Tea/coffee maker
  • Full bathroom with Jacuzzi and hairdryer
  • In-room safety deposit box
  • Balcony
  • Garden view
  • Ocean view rooms also available

Kids Deal - First child 2-12 Stays and Eats Free, excluding Christmas & New Years. 

Stay at 1, Play at 2 - Stay at the Grand Sirenis Riviera Maya and receive full exchange privileges at the Grand Sirenis Mayan Beach next door.

Honeymoon and Anniversary Bonus - Room upgrade, fruit basket, bottle of sparkling wine & tequila, romantic dinner at an a la carte restaurant, in-room wedding breakfast on first day.

Wedding Package - Available, contact for more information.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Grand Sirenis Riviera Maya
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Sirenis Riviera Maya Resort & Spa
Carretera Federal Cancun-Tulum, Zona Costera, Km. 256.3, Akumal 77780 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.