Grand Sunset Princess

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion
The Grand Sunset Princess is an excellent choice if looking for a high quality all inclusive resort. This 4.5 star resort is an amazing sight with its huge meandering pool and modern all suite rooms. The beach area is nice white sand and because the pool is so large you never have a problem finding a lounge chair. A great resort with excellent value! The Grand Sunset Princess' many dining options and friendly service along with an attractive price make this resort a popular choice. Great for couples, singles and families.

Overview

Exclusive to Sunwing, this stunning, all Junior Suite hotel sprawls along a magnificent powdery white sand beach only 15 minutes from the charming town of Playa del Carmen. With 672 rooms, the Grand Sunset Princess offers a professional, efficient and prestigious range of services from where to choose, including the new Junior Suite, Junior Suite Deluxe and Junior Suite Deluxe Pool with direct access to the pool. It also offer other delightful possibilities including the inviting and spacious Villas or the elegant Platinum Suite.

A wide range of services abound at the Grand Sunset Princess, including the fascinating Metamorphosis Spa and the splendid Avenida Paseo de los Dioses. Culinary delights abound in the varied and international selection of top quality food. Seven restaurants specializing in food from a wide range of cultures (Asian, Mexican, Italian...) provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea.

Location: Beachfront on the Riviera Maya coast, 60 minutes from Cancun International Airport and 15 minutes to Playa del Carmen.


Highlights
  • Supervised Kids Clubs and playgrounds
  • Spacious rooms
  • Wide variety of restaurants
  • Free Wi-Fi
  • Fully-equipped fitness and spa facilities 
  • TripAdvisor 2016 Certificate of Excellence

tripadvisor Traveler Reviews
  • rachelle1820 : Lake Louise, Canada
Our Daughters sweet 16!

We stayed at this awesome resort for 9 glorious nights this november / december. Our room was amazing, the staff were incredible, the food was fantastic and the beach was absolutely perfect! Our suite was close to the beach and a lovely walk to the main resort building. The landscaping is unbelievable. We were blown away by the amount of work it takes to run such a huge property and the staff did an outstanding job!

  • Nadya H :
Grand Riviera Princess

Me and my husband made a reservation for this hotel, when we arrived we were told that they don't have a room for us and they sent us over to the Platinum hotel which was only two years old, and was in higher ranking(which I didn't mind). In four days we went back to Grand Riviera Princess to call our shuttle bus that was supposed to take us back to the airport, and the lady who was upfront told us that we needed to pay extra charged if we wanted to call Cancun( we were in Riviera). I'm not sure how true it is that they need to pay extra charged for calls in Mexico, so then when we went back to Platinum hotel that we stayed in, and the lady called for us with no extra changes and with no hesitation. The hotel is crowded with people.

  • Cassie M :
Beautiful resort need food to match.

Beautiful place, makes you feel like you are in paradise. Except when you eat, hard to get food at odd times and just not very good. Parts of the buffet were great, such as breads, salads, fruit and desserts, but meat not so much. Restaurants are good if you can get reservations. We loved the appetizers and the desserts but main meal always was a little to be desired. Definitely do not stay here if you are a foody like me, loved the food down town. Staff was great, rooms clean, pools clean, resort clean.

  • Kim G : Lawrenceburg, Indiana
Room was a 5 Food was a 2

The room and grounds were amazing. The food was cold most of the time. Too hard to get a reservation for a large group to eat at the special restaurants. The sports bar never had their full menu.. Only the appetizers were available.

  • KMF2157 : Delaware, Ohio
Fabulous!!!!

This was nothing less than a fabulous vacation! It was truly relaxing. The water was cold but the sun was warm and the drinks were free flowing. It was the best vacation we have ever taken...EVER!!!! We will be back!!!! SOON!!!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 Meals plus snacks
  • All drinks (domestic beer & cocktails, select international brands, house wine with meals)
  • Daily activities 
  • Nightly entertainment
  • Non-motorized water sports
  • Volleyball
  • Introductory SCUBA lesson in pool
  • Archery
  • Games room
  • Kids Club

Sunwing Bonus

  • Welcome cocktail
  • Nightly turn down service
  • 15% discount on spa treatments
  • 2 beach towels in room
  • Bottle of tequila
  • Special private dinner for guests
  • Separate concierge desk

Platinum Club Inclusions

  • Platinum bracelet
  • Private check-in
  • Cold towel upon arrival
  • Welcome drink
  • Use of Platinum Club Lounge including concierge service
  • DVD Library
  • International newspapers and unlimited internet usage
  • A la carte breakfast and lunch service in buffet restaurants near the Platinum Lounge
  • Free wireless internet in rooms
  • Nightly turn down service
  • Use of bathrobes and slippers throughout stay
  • Continental breakfast and hors d'oeuvres at Platinum Club Lounge
  • 1 special dinner
  • Reservations for a la carte restaurants at Platinum Lounge
  • Pillow menu in Platinum Lounge
  • 24 hour room service
  • Platinum Suite has 2 Jacuzzis - 1 in the bathroom and 1 on the terrace
  • Gift in room upon arrival
  • Private pool with butler service (drinks only)
  • Reserved area on beach with butler service (drinks only)
  • 1 Water Circuit at the Spa pp/pw (min stay 7 nights & adults only 18+)
  • 1 Princess beach bag
  • Discount on spa treatments (single service items only)
  • 10% discount on green fees at golf course (subject to change)
  • Discount at water sports center (single service items only)
  • Deluxe amenities in room
  • Premium bar in room

*Applies for Platinum Suites and Villa Laguna Suite

  • 672 junior suites
  • 2 Buffet restaurants
  • 8 a la carte restaurants 
  • Snack bars 
  • 17 Bars 
  • Sports bar 
  • Disco
  • 12 pools (including Kids pool) 
  • Jacuzzi
  • Fitness facilities 
  • Spa (fee) 
  • Salon (fee)
  • Tennis courts 
  • Multi-use sports court
  • Motorized water sports (fee)
  • Wi-Fi access in rooms and some public areas
  • Meeting facilities (fee)
  • Shops (fee) 
  • Golf nearby (fee) 


Deluxe Swim-out

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Vanity mirror
  • Telephone in bathroom
  • Coffee maker
  • Mini-bar
  • In-room safe
  • Satellite TV
  • WiFi  
  • 1 King or 2 Double beds
  • Living area
  • Full bathroom
  • Direct access to pool
  • Jacuzzi in bathroom
  • Balcony/Terrace
  • Telephone in-room
  • Iron & Ironing board

Deluxe Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Shower
  • Hair dryer
  • Vanity mirror
  • Telephone in bathroom
  • Coffee maker
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • In-room safe
  • 1 King or 2 Double beds
  • Living area
  • Full bathroom with Jacuzzi
  • Balcony/Terrace
  • Telephone in-room
  • Room service ($)
  • Sofa
  • Satellite TV
  • Wi-Fi
  • Iron & Ironing board (on request & subject to availability)

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Vanity mirror
  • Telephone in bathroom
  • Coffee maker
  • In-room safe
  • Wi-Fi
  • 1 King or 2 Double beds
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • Bathroom with shower
  • Satellite TV
  • Balcony/Terrace
  • Telephone in-room
  • Room service ($)
  • Sofa
  • Iron & Ironing board (on request & subject to availability)

Platinum Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Sofa
  • Bathroom with Jacuzzi
  • Coffee maker
  • Jacuzzi in terrace (Only in Platinum accommodation)
  • Iron & Ironing board
  • Telephone in bathroom
  • Telephone in-room
  • Plasma TV 
  • DVD/CD player
  • Wi-Fi
  • In-room premium bar
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • In-room safe
  • Air-conditioned
  • 2 ceiling fans
  • 24-hour room service
  • Hair dryer
  • Vanity mirror
  • Minimum Adults 1
  • Shower
  • Please see All Inclusive section for additional inclusions for this room category

Villa Laguna Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King bed
  • Bathroom with Jacuzzi
  • Vanity mirror
  • Hair dryer
  • Coffee maker
  • Iron & Ironing board 
  • Telephone in bathroom
  • Telephone in-room
  • Plasma TV
  • DVD/CD player
  • Wi-Fi
  • In-room premium bar
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • In-room safe
  • Air-conditioned
  • 2 ceiling fans
  • 24-hour room service
  • Please see All Inclusive section for additional inclusions for this room category

Restaurants

Orange Buffet

  • Buffet for breakfast, lunch, dinner
  •  International

La Vaqueria

  • a la carte for dinner
  • Grill
  • Reservations required
  • Casual dress code

Mama Mia

  • a la carte for dinner
  • Italian
  • Reservations required
  • Casual dress code

La Hacienda

  • a la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

La Fondue

  • a la carte for dinner
  • Swiss
  • Reservations required
  • Casual dress code

Las Olas

  • a la carte for dinner
  • Seafood
  • Reservations required
  • Casual dress code

Las Olas restaurant is complimentary for guests staying in the following room categories:

Deluxe Junior Suite, Deluxe Suite Swimout, Platinum Suite, Villa Laguna

Le Fleur

  • a la carte for dinner
  • Gourmet International
  • Reservations required
  • Dress code

La Fleur restaurant is complimentary for guests staying in the following room categories:

Deluxe Junior Suite, Deluxe Suite Swimout, Platinum Suite, Villa Laguna

Miso

  • a la carte for dinner
  • Asiatic
  • Reservations required
  • Dress code

The Chill Out Beach Club ($)

  • a la carte for dinner
  • Additional charge ($)
  • Reservations required

Green Buffet

  • Buffet

Bars

  • 5th Avenue Sports Bar
  • Areito Disco
  • Poquito Fantasy Bar
  • Tequila Pool bar
  • Lobby Bar Sunset
  • Relax Pool bar
  • Maya Swim-up bar
  • Riviera Lobby Bar
  • Plaza Lounge 

For the Kids - 4 Kids' pools, Mini Club for  Ages 4-12, Evening entertainment for children, mini disco, mini theatre, video games room, Babysitting available ( at additional charge).

Child Policy - Child rates apply when children are traveling with 1 or 2 adults. In the event that a child is traveling with a single parent the single parent will pay the single rate and the 1st and 2nd children will pay special rate.

Facilities

  • Vitality Spa
  • Mayan Steam Baths
  • The 5 Continents pools

Massages 

  • Back, Neck & Shoulder Massage
  • Aromatherapy Massage
  • Swedish Massage
  • Scalp Massage
  • Deep Tissue Massage
  • Hot Stone Therapy
  • Aloe Vera Massage
  • Reflexology
  • Shiatsu

Body Treatments

  • Exfoliation
  • Firming Coffee
  • Chocolate Wrap
  • Seaweed Wrap
  • Mentholated Wrap
  • Marine Mud
  • Mediterranean

Facials

  • Essential Hydrating
  • Revitalizing
  • Age Repair
  • Firming
  • After Sun

Other Treatments

  • Manicure
  • Pedicure
  • Hairstyling
  • Bridal makeup and hair
  • Waxing

No Single Supplement - During select dates, this resort waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Not applicable to Villa Laguna Suite. Not combinable with any other offer.
*Subject to change without notice and blackouts may apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Honeymoon Bonus - Complimentary Honeymoon package includes:

  • Room with king size bed (subject to availability)
  • Fresh fruit basket
  • 1 bottle of sparkling wine
  • Special decoration in the room
  • Nightly turn down service
  • Special cocktail for honeymooners
  • Complimentary souvenir photo during cocktail
  • Free late check out (subject to availability)

*Valid for clients married a maximum of 30 days before arrival date, proof of marriage required upon arrival. Please request at the time of booking.  Amenities subject to change. 

Resort Location Map


  • Grand Sunset Princess
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Sunset Princess All Suites Resort
Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.