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Grand Sunset Princess

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion
The Grand Sunset Princess is an excellent choice if looking for a high quality all inclusive resort. This 4.5 star resort is an amazing sight with its huge meandering pool and modern all suite rooms. The beach area is nice white sand and because the pool is so large you never have a problem finding a lounge chair. A great resort with excellent value! The Grand Sunset Princess' many dining options and friendly service along with an attractive price make this resort a popular choice. Great for couples, singles and families.

Overview

Exclusive to Sunwing, this stunning, all Junior Suite hotel sprawls along a magnificent powdery white sand beach only 15 minutes from the charming town of Playa del Carmen. With 672 rooms, the Grand Sunset Princess offers a professional, efficient and prestigious range of services from where to choose, including the new Junior Suite, Junior Suite Deluxe and Junior Suite Deluxe Pool with direct access to the pool. It also offer other delightful possibilities including the inviting and spacious Villas or the elegant Platinum Suite.

A wide range of services abound at the Grand Sunset Princess, including the fascinating Metamorphosis Spa and the splendid Avenida Paseo de los Dioses. Culinary delights abound in the varied and international selection of top quality food. Seven restaurants specializing in food from a wide range of cultures (Asian, Mexican, Italian...) provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea.

Location: Beachfront on the Riviera Maya coast, 60 minutes from Cancun International Airport and 15 minutes to Playa del Carmen.


Highlights
  • Supervised Kids Clubs and playgrounds
  • Spacious rooms
  • Wide variety of restaurants
  • Free Wi-Fi
  • Fully-equipped fitness and spa facilities 
  • TripAdvisor 2016 Certificate of Excellence

tripadvisor Traveler Reviews
  • :
Nice hotel

Will stay there again, food was good close to playa del Carmen, and enough to spend couple days on resort, beach is good and so is services, on resort tour provider nexus tours are awesome don't need to search further

  • Cheryl J : calgary
Grand Sunset Princess was fantastic!

My husband and I stayed at the GSP from March 19 to 26th. We upgraded to the Platinum room which we loved! It was our second trip to this resort. Here is my breakdown:Room Upgrade to Platinum and I would totally recommend it. You are closer to the ocean although we couldn't see it as the trees are so tall between out rooms and the beach. Didn't matter as we enjoyed the quiet on our patio. Room was cleaned everyday with the cutest towel art on the bed every evening. You have your own concierge in the platinum lobby which was so handy. Everything is quicker and easier when you are Platinum. The platinum lobby has a great spot to order your drinks and to pick up little snacks like yummy peanuts, fruit and sandwiches. Also we have our own platinum pool with your own waitress to fetch you yummy drinks all day long. Honestly we loved it!Food: As we were Platinum we ate at an a la cart almost every night and our own concierge booked them all for us. Our favorite was the Tapinyaka where they cook the rice, chicken, fish and steak right in front of you. Food was so good and it was fun to. We also really enjoyed the seafood and steak and International a la carts, really good food and service there too. Steak is melt in your mouth and you get lots of food. We also enjoyed the buffet food although I did get tired of the breakfast food but I could always find nice fresh bread for toast and peanut butter. For lunch you could get the buffet food or tacos on the pool side or a BBQ on the beach with hamburgers, Hot Dogs, ribs, fries etc.Grounds: This resort is huge and the grounds are beautiful and well maintained. We loved walking down the middle of the resort at night, they have cool statues lining the path that are so nice at night. Lot's of places to enjoy live entertainment or even late into the night parties at the 5th ave sports bar that is open 24 hours.Ocean: The ocean can be beautiful but sometimes the seaweed would role in and make it kinda murky but it wasn't a big deal. Bring water shoes for sure. Lots of rocks and shoes makes it a breeze to walk into the ocean and swim. The sand is soft and white but watch out for sand fleas as I got a few bites. You can walk forever in each direction down the beach which we loved to do.Drinks: No lack of any drink you would want at this resort. They have everything. My only complaint is with the Platinum upgrade we get "top shelf" alcohol and I can honestly say this was lacking. I expect to always see the real Baileys and Grand Marnier etc when I get Top Shelf but the resort didn't have it . Just the cheaper knock offs. This was very disappointing.Advice: Book a dinner at The Chill Out bar and grill your first or second night! Yes you will have to pay for your meal but the meal is excellent and you get to use their special beach access area the rest of your trip. THIS IS TOTALLY THE NICEST PART OF THE BEACH AND WORTH IT!!!! See my picture below of the view from the Chill out private beach section.We have stayed at 6 other resorts and always upgrade to Platinum in the Mayan/PV region and this one was our favorite. We will be going back a third time.

  • La T :
AWESOME

This was my first time staying in an all inclusive resort and I must say that I was in awe of the hotel and service. I stayed for 4 days and 3 nights and it was way too short of a trip I suggest staying atlas 6 days. The hotel grounds is amazing, well manicured grass, clean property and they keep the plants watered daily. The pool goes around each building on the first floor which is awesome if you get that suite(I didn't) but I still enjoyed looking down into the water in the mornings. The pool area has swim up bars so gettigs drinks is not a problem at all and they play music to keep you entertained. I got a jacuzzi room and I loved it it was spacious and very clean my only complaint is when i arrived it was really hot in the room which gave it a musty odor but after adjusting the thermostat and talking to front desk I had no problems after. I also left my key in the room and my husband had his and when i got back to the room the key was missing apparently they don't like you leaving the key out in the room it sucks energy as they key controls the light/power in the room. the food ok nothing to write home about. To go to the restaurants that are not buffet you need to make a reservation atlas a day in in advance. There are animals on the property but they won't be a bother to you at all. The staff is very friendly and attentive and I would definitely recommend and also stay at this resort again.

  • Gayle d : Innisfil, Canada
Back again...and we brought friends for our Vow Renewal

We once again thoroughly enjoyed our stay at the Princess! We brought friends and family with us this time, as we decided to renew our vows as well. Firstly, just need to let you know that we have been to this resort many times. We need to give a shout out to Lizeth, our wedding planner, who did a fabulous job of making sure our ceremony and dinner/reception on the beach went off without a hitch. Everything was fabulous, from our officiant, our photographer, our DJ, as well as best of all the meal we had on the beach! Our group is still talking about how great the food was!Special thanks to Miguel Rosales, the assistant manager of the resort, for checking in numerous times, to ensure that our 2 week stay was the best! Thank you as well to Carlos, our "wheels" during our stay, ensuring that we got where ever we needed to go! Most of time was spent relaxing on the beach, and we spent this at Chill Out beach area. There, we were looked after by the crew, who were always smiling! Jose Velazquez never stops, regardless of how busy he is, he is always happy working his bartender job! Special mention of the great service we received from Jennifer Velazquez, Ana Nunez, Rocio Chuc, Omar Ulises, Corina Santos, and Enrique May. We are greeted each morning by Gonzalo Cap, or Emilia Arodilla both whom never miss a stride and ensure that you have everything that you need. Our stay would not be complete without our friend Guadalupe Velazquez (working the specialty coffee cart up at the Plaza Lounge) as well as Miriam. Beatrice (Betty) in the Sports Bar, always a friendly face, and Margerita Velasco, who although did not wait on us (Villa Laguna pool) never misses a chance for a friendly hug to make us feel as though we are part of the Princess Family. Special shout out to Andres Lara Vergas, the manager at Mamma Mia Italian restaurant. Andres has made a huge impact on the service level in Mamma Mia. He is always welcoming, and ensures that everyone is looked after. He makes certain that even if he does it himself, there is never a dirty plate, an empty water/wine glass in the place. He definitely ensures that everything runs smoothly and the experience is the best!! We love our visits to the Princess, and cannot wait to visit again!!!

  • piani2000 : Ottawa, Canada
Grand Sunset Princess All Suites Resort Riviera Maya

Spent March break with 2 other families at the Grand Sunset Resort. Spacious resort, many pools/bars, variety of buffets, Sports bar 24/7, Shuttle service. The rooms vary from Junior to Villas. Make sure you stay in the 3000 section if you're not planning on upgrading to Platinum or a Villa. That section is close by all the pools and the beach. Recommend the Junior Deluxe Room (comes with Jacuzzi). Food is ok at he buffets; although a la carte restaurants are available (you will be entitled for 2 extras with the Junior Deluxe Room). Sushi bar (a la carte) was not agreeable. Lots of walking as it's a huge resort but safe. Evening activities/show (must book chairs earlier). In general was a great stay.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 Meals plus snacks
  • All drinks (domestic beer & cocktails, select international brands, house wine with meals)
  • Daily activities 
  • Nightly entertainment
  • Non-motorized water sports
  • Volleyball
  • Introductory SCUBA lesson in pool
  • Archery
  • Games room
  • Kids Club

Sunwing Bonus

  • Welcome cocktail
  • Nightly turn down service
  • 15% discount on spa treatments
  • 2 beach towels in room
  • Bottle of tequila
  • Special private dinner for guests
  • Separate concierge desk

Platinum Club Inclusions

  • Platinum bracelet
  • Private check-in
  • Cold towel upon arrival
  • Welcome drink
  • Use of Platinum Club Lounge including concierge service
  • DVD Library
  • International newspapers and unlimited internet usage
  • A la carte breakfast and lunch service in buffet restaurants near the Platinum Lounge
  • Free wireless internet in rooms
  • Nightly turn down service
  • Use of bathrobes and slippers throughout stay
  • Continental breakfast and hors d'oeuvres at Platinum Club Lounge
  • 1 special dinner
  • Reservations for a la carte restaurants at Platinum Lounge
  • Pillow menu in Platinum Lounge
  • 24 hour room service
  • Platinum Suite has 2 Jacuzzis - 1 in the bathroom and 1 on the terrace
  • Gift in room upon arrival
  • Private pool with butler service (drinks only)
  • Reserved area on beach with butler service (drinks only)
  • 1 Water Circuit at the Spa pp/pw (min stay 7 nights & adults only 18+)
  • 1 Princess beach bag
  • Discount on spa treatments (single service items only)
  • 10% discount on green fees at golf course (subject to change)
  • Discount at water sports center (single service items only)
  • Deluxe amenities in room
  • Premium bar in room

*Applies for Platinum Suites and Villa Laguna Suite

  • 672 junior suites
  • 2 Buffet restaurants
  • 8 a la carte restaurants 
  • Snack bars 
  • 17 Bars 
  • Sports bar 
  • Disco
  • 12 pools (including Kids pool) 
  • Jacuzzi
  • Fitness facilities 
  • Spa (fee) 
  • Salon (fee)
  • Tennis courts 
  • Multi-use sports court
  • Motorized water sports (fee)
  • Wi-Fi access in rooms and some public areas
  • Meeting facilities (fee)
  • Shops (fee) 
  • Golf nearby (fee) 


Deluxe Swim-out

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Vanity mirror
  • Telephone in bathroom
  • Coffee maker
  • Mini-bar
  • In-room safe
  • Satellite TV
  • WiFi  
  • 1 King or 2 Double beds
  • Living area
  • Full bathroom
  • Direct access to pool
  • Jacuzzi in bathroom
  • Balcony/Terrace
  • Telephone in-room
  • Iron & Ironing board

Deluxe Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Shower
  • Hair dryer
  • Vanity mirror
  • Telephone in bathroom
  • Coffee maker
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • In-room safe
  • 1 King or 2 Double beds
  • Living area
  • Full bathroom with Jacuzzi
  • Balcony/Terrace
  • Telephone in-room
  • Room service ($)
  • Sofa
  • Satellite TV
  • Wi-Fi
  • Iron & Ironing board (on request & subject to availability)

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Vanity mirror
  • Telephone in bathroom
  • Coffee maker
  • In-room safe
  • Wi-Fi
  • 1 King or 2 Double beds
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • Bathroom with shower
  • Satellite TV
  • Balcony/Terrace
  • Telephone in-room
  • Room service ($)
  • Sofa
  • Iron & Ironing board (on request & subject to availability)

Platinum Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Sofa
  • Bathroom with Jacuzzi
  • Coffee maker
  • Jacuzzi in terrace (Only in Platinum accommodation)
  • Iron & Ironing board
  • Telephone in bathroom
  • Telephone in-room
  • Plasma TV 
  • DVD/CD player
  • Wi-Fi
  • In-room premium bar
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • In-room safe
  • Air-conditioned
  • 2 ceiling fans
  • 24-hour room service
  • Hair dryer
  • Vanity mirror
  • Minimum Adults 1
  • Shower
  • Please see All Inclusive section for additional inclusions for this room category

Villa Laguna Suite

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • 1 King bed
  • Bathroom with Jacuzzi
  • Vanity mirror
  • Hair dryer
  • Coffee maker
  • Iron & Ironing board 
  • Telephone in bathroom
  • Telephone in-room
  • Plasma TV
  • DVD/CD player
  • Wi-Fi
  • In-room premium bar
  • Mini-bar (water, soft drinks, beer, stocked daily)
  • In-room safe
  • Air-conditioned
  • 2 ceiling fans
  • 24-hour room service
  • Please see All Inclusive section for additional inclusions for this room category

Restaurants

Orange Buffet

  • Buffet for breakfast, lunch, dinner
  •  International

La Vaqueria

  • a la carte for dinner
  • Grill
  • Reservations required
  • Casual dress code

Mama Mia

  • a la carte for dinner
  • Italian
  • Reservations required
  • Casual dress code

La Hacienda

  • a la carte for dinner
  • Mexican
  • Reservations required
  • Casual dress code

La Fondue

  • a la carte for dinner
  • Swiss
  • Reservations required
  • Casual dress code

Las Olas

  • a la carte for dinner
  • Seafood
  • Reservations required
  • Casual dress code

Las Olas restaurant is complimentary for guests staying in the following room categories:

Deluxe Junior Suite, Deluxe Suite Swimout, Platinum Suite, Villa Laguna

Le Fleur

  • a la carte for dinner
  • Gourmet International
  • Reservations required
  • Dress code

La Fleur restaurant is complimentary for guests staying in the following room categories:

Deluxe Junior Suite, Deluxe Suite Swimout, Platinum Suite, Villa Laguna

Miso

  • a la carte for dinner
  • Asiatic
  • Reservations required
  • Dress code

The Chill Out Beach Club ($)

  • a la carte for dinner
  • Additional charge ($)
  • Reservations required

Green Buffet

  • Buffet

Bars

  • 5th Avenue Sports Bar
  • Areito Disco
  • Poquito Fantasy Bar
  • Tequila Pool bar
  • Lobby Bar Sunset
  • Relax Pool bar
  • Maya Swim-up bar
  • Riviera Lobby Bar
  • Plaza Lounge 

For the Kids - 4 Kids' pools, Mini Club for  Ages 4-12, Evening entertainment for children, mini disco, mini theatre, video games room, Babysitting available ( at additional charge).

Child Policy - Child rates apply when children are traveling with 1 or 2 adults. In the event that a child is traveling with a single parent the single parent will pay the single rate and the 1st and 2nd children will pay special rate.

Facilities

  • Vitality Spa
  • Mayan Steam Baths
  • The 5 Continents pools

Massages 

  • Back, Neck & Shoulder Massage
  • Aromatherapy Massage
  • Swedish Massage
  • Scalp Massage
  • Deep Tissue Massage
  • Hot Stone Therapy
  • Aloe Vera Massage
  • Reflexology
  • Shiatsu

Body Treatments

  • Exfoliation
  • Firming Coffee
  • Chocolate Wrap
  • Seaweed Wrap
  • Mentholated Wrap
  • Marine Mud
  • Mediterranean

Facials

  • Essential Hydrating
  • Revitalizing
  • Age Repair
  • Firming
  • After Sun

Other Treatments

  • Manicure
  • Pedicure
  • Hairstyling
  • Bridal makeup and hair
  • Waxing

No Single Supplement - During select dates, this resort waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Not applicable to Villa Laguna Suite. Not combinable with any other offer.
*Subject to change without notice and blackouts may apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Honeymoon Bonus - Complimentary Honeymoon package includes:

  • Room with king size bed (subject to availability)
  • Fresh fruit basket
  • 1 bottle of sparkling wine
  • Special decoration in the room
  • Nightly turn down service
  • Special cocktail for honeymooners
  • Complimentary souvenir photo during cocktail
  • Free late check out (subject to availability)

*Valid for clients married a maximum of 30 days before arrival date, proof of marriage required upon arrival. Please request at the time of booking.  Amenities subject to change. 

Resort Location Map


  • Grand Sunset Princess
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Sunset Princess All Suites Resort
Prolongacion 5ta. Avenida Mza. 20 Lote 006, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.