- 1 King or 2 Double Beds
- Alarm Clock
- Iron & Ironing board
- Coffee Maker
- Private Balcony
- Rock Spa Bath Amenities
- Flat Screen Satellite TV
- 24 hour room service
- Complimentary WIFI access
- Individually controlled air-conditioning
- Digital Safe ( laptop size)
- Hot tub
- Bathrobe and slippers
- Personal liquor dispenser
- Mini bar with soda, bottled water, juices, domestic beer and an in-room bottle of wine
- Maximum Occupancy 4, Maximum 2 Children
Other room categories also available, please inquire for details.
- 3 Meals daily plus snacks
- Unlimited a la carte lunch and dinner (reservations required)
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- 24hr Room service
- Mini-bar restocked daily (water, soft drinks and beer)
- In-room liquor dispenser
- Kids Club and Teen Club
- Daily Activities
- Non-motorized water sports
- Evening entertainment
- Unlimited phone calls to Canada (certain restrictions apply)
Extra features of Smile At Hard Rock Hotel Riviera Maya:
- Two (2) kids free when sharing room with 2 full paying adults (ages 4-12yrs all year round)
- No single supplement (single pays the same price as the double rate) with up to 2 free kids ages 2-12yrs
- Child rate for kids 13-17yrs
- Family friendly check-in counter
- Priority luggage delivery at arrival
- Exclusive area at Ventanas restaurant for breakfast fun Sunwing guests (from 7am to 11am) restaurant is not exclusive for Sunwing
- Exclusive area at Ventanas restaurant for lunch for Sunwing guests (from 11am to 4pm) restaurant is not exclusive for Sunwing
- Nightly turn down service
- Fruit basket upon arrival
- Hard Rock surprise gift (special petite fours)
- Beach bucket and toys for children
- Amenities for the rooms: slippers, bathrobes, kids special room service menu, kids bath products, mini refrigerator with juices, bottles of water, yogurt, chocolate milk
- Xbox 360/DVD player with selection of Xbox games upon request
- Special Little Big Kids Club program
- Smile program is exclusively to Sunwing except for free kids
**SMILE program only applies to families travelling with children. It will be honoured to reservations travelling as part of a wedding and social group, however children must be part of the reservation.
For the Kids - Kids pool, Kids Club for ages 4-12 and Teen Club for Ages 13-17.
Kids Deal - Two kids free when sharing room with 2 full paying adults (ages 4-12 yrs all year round).
$1500 Resort Credit or Unlimited Golf - Offer valid when booking a minimum of 5 nights through Oct 31/14. Please inquire for more details.
Honeymoon Bonus - Receive a complimentary bottle of sparkling wine, Mini honeymoon cake, Honeymoon dinner (at selected restaurants), Guaranteed turndown service and breakfast in bed (upon request), Hot tub experience bubble bath (upon request), Honeymooner's desk and late check out until 6:00 pm (upon request and subject to availability). **Please request at the time of booking. Honeymoon couple present proof of marriage within the past year.
Anniversary Bonus - Couples celebrating their anniversary during their stay will receive a complimentary mini cake. Couples celebrating their Silver & Gold anniversary during their stay will receive a complimentary bottle of sparkling wine, fruit plate, honeymoon dinner (at selected restaurants) and late check out until 6:00pm (upon request and subject to availability).
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Appointments required for spa treatments. Some restaurants may be open for certain meals only and limited visits may apply. Reservations and dress code may be in effect for a la carte restaurants. Time restrictions may apply to water sports. Formerly Aventura Spa Palace.