HM Playa del Carmen

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Weddings
  • Bonus

The HM Playa del Carmen hotel is located downtown in Playa del Carmen, a few minutes away from the commercial zone and the beach. This cozy hotel mixes traditional motifs with stylish, modern facilities and offers 91 rooms all individually decorated with a personal touch.

Location: Playa del Carmen; 5 min walk to the beach; 55 km from the Cancun airport

  • Downtown location close to the beach, restaurants, shopping and nightlife
  • Daily breakfast plan allows guests the opportunity to explore local food scene
  • Modern and spacious rooms feature free Wi-Fi

tripadvisor Traveler Reviews
  • Karla H : Sao Paulo, SP
Great hotel for the price

The hotel is located in an amazing place, super close to the beach, to the grocery store, mall and 5th Avenue. it has a delicous breakfast (buffet) the rooms are super good size and the pool is amazing.

  • :
Last minute

Since tropical storm Franklin was on its way in we needed a place to stay since we were on the island. (Cozumel) what a great find!!! So peaceful! So clean, so chill, so yummy! Breakfast included! We definitely want to come back! Rooms were huge and clean,comfortable. Hit up Kool beach club if you're staying here.

  • Gabriel D :
Nice Place

Reception very nice and helpful, breakfast included and was really good. Pool was excellent and at a nice location. The only think was that humidity made the room smell funky, besides that everything was perfect.

  • Lolapat305 :
Head over heels for Playa!!

Cant believe its taken me so long to visit playa del carmen; for future travelers who have never been there, its legit got everything for daytime and night time. During the day there are caves, hiking, snorkel, all sorts of water activities and during the night there are a lot of night clubs and great restaurants. This hotel that we stayed at was perfect in terms of location because we could walk to the clubs and the beach, and they helped us reserve the day tours, so it was a great 'hub' for coming and going. Also cant forget the employees were so crazy nice to us, but that happened everywhere, people are so sweet and just so truly nice!

  • mshammond2015 : Carlisle, United Kingdom
One holiday to remember

Reception was very efficient and check in was quick. Staff at this hotel are some of the very best we have come across, all are friendly, chatty and will go the extra mile for you. The pool area is big and kept clean, more than enough seating and shaded areas a clever set up. Everything we had to eat or drink was done with care and tasted great. We had a comfortable room, reasonable size, mix of modern but with enough home comforts to feel relaxed. The ten minute walk to the beach is no trouble and what a beach, certainly the nicest we have been to yet. This holiday was a splurge after a new job offer. The best thing I've ever done.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet Breakfast daily, includes self-service hot and cold dishes
  • Complimentary Wi-Fi
  • 91 Rooms
  • 1 Pool 
  • Sun loungers
  • 1 Restaurant
  • 1 Bar
  • Wi-Fi throughout hotel
  • 24-hour front desk
  • Currency exchange
  • Laundry service (fee)
  • Car rental desk (fee)
  • Free parking

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Double or 2 double beds
  • Sofa bed available upon request (charges apply)
  • Bathroom with shower
  • Hair dryer
  • Telephone
  • Flat screen satellite TV
  • Wi-Fi
  • In-room safe
  • Mini-fridge (Unstocked)


Breakfast Room

  • Breakfast Buffet


  • Pool Bar

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • HM Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.