HM Playa del Carmen

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Weddings
  • Bonus

The HM Playa del Carmen hotel is located downtown in Playa del Carmen, a few minutes away from the commercial zone and the beach. This cozy hotel mixes traditional motifs with stylish, modern facilities and offers 91 rooms all individually decorated with a personal touch.

Location: Playa del Carmen; 5 min walk to the beach; 55 km from the Cancun airport

  • Downtown location close to the beach, restaurants, shopping and nightlife
  • Daily breakfast plan allows guests the opportunity to explore local food scene
  • Modern and spacious rooms feature free Wi-Fi

tripadvisor Traveler Reviews
  • ivanaleid : New York City, New York
Romantic weekend

We went to Playa del Carmen for a quick weekend of romantic bliss to celebrate our anniversary because we had been to Mexico once years ago and thought it was nice to return. This time we chose PDC for all the activities it offers and its centrally located, plus we did a day trip to Tulum. We fell in love with our room as soon was we got there, it was comfortable and warm, really large and the bathroom was modern. The pool is the central focus of the hotel, its really pretty and creative loungers and chairs are all around. The facilities are just awesome!

  • MAPol77 : Texas
My favorite place ever to visit

I have been to Mexico more times than I can count, I started visiting with my family years ago, its just always been our family vacation time, and it was really special for my to be able to visit with my significant other. This particular hotel has a really good location because on foot you can get to the beach, restaurants, bars, shops, and more. The hotel is small which is rare for Playa del Carmen and quite nice as you're not one of thousands of people and you're not racing for a lounge bed by the pool in the morning, its a more relaxed and comfortable atmosphere. I would return in the future.

  • Laura-ann G :
Great location and staff

Have just recently stayed here and had a fabulous time. Very relaxing atmosphere and so close to all the shops restaurants and clubs . The hotel is a gorgeous boutique style hotel very well maintained and housekeeping are very friendly and kept our room spotless with thoughtful little touches on a daily basis .All the food I had here whether it was the buffet breakfast or lunch by the pool bar was delicious and the bar staff were always so attentive and friendly and funny too shout out to ivan and juan Pablo for being so welcoming and making our stay one to remember .Would 110% recommend this hotel to anyone and will defiantly stay again .

  • Dustin M : New York City, New York
Fabulous Boutique Hotel

So, this hotel is literally steps away from anywhere that you's want to be in Playa. It's only 2 blocks away from 5th Avenue and about a 10 minute walk to the beach. The neighborhood where the hotel is situated is quiet at night, which is great for relaxing and sleeping. We stayed in a room on the top floor (3rd floor). There was no elevator, but the stairs are super easy to take. And a staff member is available to transport your bags to your room upon arrival. There we no noise issues whatsoever. The room itself was huge, with 2 queen sized beds. There is a walk-in rain shower and separate toilet area. As with most places in Mexico, after you wipe, you have to throw the used tissue into the little waste bin next to the toilet. Forget this step and flush it, you'll quickly be reminded of why you shouldn't do that!!!The staff at this hotel are excellent! From all of the busy housekeeping staff, who are all quick to greet you with a friendly "Hola" to the staff in the breakfast room. The breakfast room, with terrace, can be found on the second floor. There are a wide array of choices, from typical Mexican breakfast dishes, to standard continental choices, to fresh fruits and juices. You'll be sure to see Gabriel here, who will greet you with a smile and bring your coffee to you. He'll also make excellent suggestions about which fresh pressed juices can help to cure your tequila hangover!The pool and lounge area of the hotel is simply lovely. Nestled among coconut and banana trees, this area feels like a true tropical oasis worlds away from the outside hustle and bustle that is just blocks away! And, as you're lying out, baking away in the sunshine, staff members walk around with fresh cut fruit for your pleasure!The front desk staff are equally amazing, especially Alex! They are all very knowledgable about the town and can offer many suggestions for whatever sort of adventure or dining pleasure that you seek. I can't say enough good things about this hotel! It was simply a fabulous experience and I look forward to my next stay here!

  • heli690 : Chatawa, Mississippi
Superb Stay!

Better than anticipated. Cool hotel in Playa Del Carmen, with the nicest pool and best breakfast. Staff fabulous. Room great for a few nights and nice and quiet. Liked that toilet was in separate room from shower. Location excellent. Great coffee shop at end of road open till late. Main shops and beach all close. Great hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet Breakfast daily, includes self-service hot and cold dishes
  • Complimentary Wi-Fi
  • 91 Rooms
  • 1 Pool 
  • Sun loungers
  • 1 Restaurant
  • 1 Bar
  • Wi-Fi throughout hotel
  • 24-hour front desk
  • Currency exchange
  • Laundry service (fee)
  • Car rental desk (fee)
  • Free parking

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Double or 2 double beds
  • Sofa bed available upon request (charges apply)
  • Bathroom with shower
  • Hair dryer
  • Telephone
  • Flat screen satellite TV
  • Wi-Fi
  • In-room safe
  • Mini-fridge (Unstocked)


Breakfast Room

  • Breakfast Buffet


  • Pool Bar

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • HM Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.