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Iberostar Paraiso Beach

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A great getaway for both families and couples. The resort offers the usual all-inclusive amenities. There have been reports regarding a slight problem with the Wi-Fi. However, unless you're staying in this resort for business purposes, this isn't necessarily a huge issue. Great a la carte options, especially the European and Japanese restaurants.


Overview

Boasting a spectacular pool area and great service, this beautiful resort is ideal for families. You'll find great dining, exceptional service, lots of watersports and activities for young and old alike and you'll also enjoy all of the facilities at Paraiso del Mar. 

Location: Beachfront, 30 minutes from Cancun International Airport, 15 minutes to the town of Playa del Carmen.


Highlights
  • Huge pool area features Bali beds and palm gazebos with lush tropical gardens
  • Beautiful white sand beach
  • Lots of activities and sports to fill your day; supervised activities for kids
  • Large spa with Turkish bath, saunas
  • Access to the facilities at Iberostar Paraiso del Mar

tripadvisor Traveler Reviews
  • RockinRob2013 : Barrhead, Canada
First time in Mexico!!

I have to say me and my girlfriend made a lot of excellent memories after staying here. I was recommended Iberostar by a friend of mine when I was researching Mexican resorts and came across this one. So I went through my travel agent and booked an all inclusive package. I didn't know what to expect when I arrived there but wow! WAS I EVER BLOWN AWAY!! Everything looked like it was all an open-air concept. My first thing I wanted to see was the beach which was beautiful! After we settled into our room we checked out the pool after trying to figure out where it was (we were told it was close to our room) and was it ever attractive! Selection of restaurants was good- always something for everyone. I loved the Latino music they played in the morning when we went for breakfast (I even had to had a beer with my pancakes LOL). Anyway, entertainment was great- saw the Cirque Du Soleil act on New Years Eve night along with the fireworks at the golf course. New Years Day we went for Japanese food-- delicious! However the air conditioning could of been better as we were overheated a bit. We were also impressed with the taxi service into Playa Del Carmen as it was a flat rate, took us right to where we wanted to go. Also took advantage of a one day excursion to Tulum and the Mayan Ruins there, something everyone should see at least once in a lifetime if they're close to Cancun or Playa Del Carmen.I loved staying at your resort and I have to say that I DEFINITELY WILL BE BACK SOON!! ¡GRACIAS, MI AMIGOS!

  • Bobby D : Houston, Texas
Golf in Mexico

Great Hotel ! The golf course is on the property . Green fees will not break the bank . Beer and Alcohol is free on the golf course along with food . No cab is required . Drinks after the round while you count your winnings . It does not get any better

  • vanessacrisci : Owen Sound, Ontario
AMAZING VACATION!

Everything was perfect! The room was quiet, clean, updated, air worked great, loved the fan, loved the balcony. The service was amazing! Fast, clean, happy workers. They never stopped taking care of things and making things clean. It was impeccable. The amenities were amazing! Bar tenders were great! Animals were very interesting and a pleasant surpriseBeach is white sands and well maintainedWater was turquoise and clear- great location! Beach and pool lawn chairs and beds were nice Shows were fantastic! Excellent location Excursions were great It truly was an amazing trip and I will definitely be back again I also have celiac and they were extremely accommodating. They made me separate meals and watched for cross contamination. I was even able to have gluten free pasta, bread, pancakes and desserts.

  • Jim and Sue W : Stevens Point, United States
Beautiful!

My husband and I loved our vacation! I have Celiac Disease and I was treated so well by chefs Alexis and Marcos. All my meals, including the buffet were safe and gluten free. We enjoyed the white sand beach, wet areas of the spa, entertainment, the animals, and the staff is so friendly.

  • Jacey G :
A Week in Paradise!

My boyfriend and I just returned from a week at Paraiso Beach and we loved every minute of our stay! We stayed in building block 30 which offers ocean views and stunning sunrises. We absolutely adored our concierge Alejandro. He made our stay feel so special. He got us a variety of dinner reservations and sent us a bottle of champagne for our anniversary. For restaurants, we dined at the Japanese, Mediterranean, Mexican, Brazilian and Steakhouse. The Japanese restaurant was our favorite simply for the entertainment value of the Hibachi grill. We also really enjoyed the steak & lobster dish at the Mediterranean restaurant. For the rest of our meals, we went to the buffet. There is a buffet right near building 30 that we went to a few times, but for some reason, the food there just didn't sit quite right with me. We enjoyed the larger buffets near the main lobby much more. These buffets offered more variety and had stations for omelet making.We split our time fairly evenly between the beach & pool. For the beach, you have to get out early and reserve chairs. It's no fun, but it's a necessity if you want a seat & shade. We had better luck finding chairs at the pool especially down by the quiet end with the waterfall. If you enjoy a cocktail, find Alejandro at the pool bar and ask him to make you a Bushwacker. Oh, my goodness are those tasty! As many other reviewers have said there is a lot of walking. Personally, I liked this. The grounds are beautiful! Especially at night when all the path lights are aglow. There are also all kinds of birds, coati, and cats to watch as you walk. But, for those times when you just don't feel like walking, there are golf carts going back and forth all day. We made sure to bring a lot of small bills with us for tipping. Left housekeeping $5 on day one and $2 a day thereafter and came home to flowers, towel animals, and chocolates all week. We usually left $5 tip at dinner and $2 at the buffets. We didn't exchange any money and we were totally fine using USD for everything including purchases we made in the stores at the hotel. We took advantage of the spa, lots of hot tubs and saunas and we splurged and got massages which were just wonderful. Over near the spa, there is another shopping area with a few stores, bars, ice cream parlor and a taco restaurant. The tacos here were awesome! Our favorite was the pork! If you're looking to do an excursion, I would highly recommend Xel-Ha. It's only about an hour drive away. Everything is included in the price of the excursion including transportation, all your meals for the day, all your drinks, snorkeling gear, locker rental, bikes, zip lining, lazy river etc. The only thing we paid extra for was our photos for the day. We had so much fun snorkeling. The water was beautiful and clear and we saw a ton of fish! The last thing I'll mention is the entertainment aka the Star Friends. You can find them on the beach during the day leading soccer games or water balloon fights and every night at 9:30 they put on a show in the theater. Every night it's a different theme. We were big fans of the broadway musical show and the magic show. Seriously, they were so much fun! All in all, we had a truly amazing trip! All the employees were so kind to us. More than once we were greeted with a smile and a shot of tequila! This was our first stay at Iberostar, but it won't be our last!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner plus snacks
  • A la carte dinner 3 times per person per week 
  • Unlimited domestic & international drinks 
  • Room service (11am-11pm)
  • Kid's club
  • Kayaks
  • Snorkeling
  • Sailing
  • Windsurfing
  • Catamaran
  • Scuba demo in the pool
  • Tennis day & night
  • Use of fitness centre
  • Fitness classes
  • Archery
  • Bicycle tours 
  • Daily activities & nightly entertainment
  • Access to facilities and restaurants at Iberostar Paraiso del Mar
  • 424 rooms in 3-storey buildings
  • 3 connected pools with waterfall and kid's pool
  • 2 Buffet restaurants
  • 6 a la carte restaurants
  • Snack bar
  • 6 Bars
  • Disco 
  • Tennis courts
  • Fitness facilities
  • Jacuzzis
  • Spa (fee)
  • Beauty salon (fee)
  • PADI/SSI Diving Centre (fee)
  • Free Wi-Fi in common areas
  • Shops
  • Golf on site (fee)
  • Medical centre (fee)

Standard Room

  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($) 
  • Maximum 4 adults
  • Maximum 2 children

Superior Room

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Junior Suite

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Ocean View Junior Suite

  • 2 double beds or 1 king bed
  • Private balcony with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Nightly turndown service
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Family Room

  • Connecting rooms with 2 double beds and 1 king bed
  • 2 Private balconies with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar 
  • Coffee maker
  • Microwave
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Family welcome kit
  • Complimentary access to Spa Sensations wet areas
  • Priority reservations at specialty restaurants
  • Maximum 6 adults
  • Maximum 2 children

Presidential Ocean Front Junior Suite

  • 2 double beds 
  • Private terrace with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Espresso machine
  • Microwave
  • iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobes and slippers
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Beach towels
  • Welcome amenities
  • Early check-in and late check-out (subject to availability)
  • Complimentary access to Spa Sensations wet areas
  • Nightly turndown service with aromatherapy
  • Unlimited dinner at the a la carte restaurants
  • Maximum 4 adults
  • Maximum 2 children


Restaurants

La Plaza

  • Buffet for breakfast, lunch and dinner
  • International
  • Evening dress code: Casual 

Hashiru

  • à la carte for dinner
  • Japanese
  • Reservation required
  • Evening dress code: Semi-formal 

La Hacienda

  • à la carte for dinner
  • Mexican
  • Reservation required
  • Evening dress code: Semi-formal 

Don Alfredo

  • à la carte for dinner
  • Italian
  • Reservation required
  • Evening dress code: Formal  

El Puerto

  • Lunch : Snack Bar / Dinner : à la carte
  • Steakhouse
  • Reservation required for dinner
  • Evening dress code: Semi-formal  

El Chiringuito

  • Snack Bar
  • Casual 

El Colonial

  • à la carte for dinner
  • Gourmet
  • Reservation required
  • Evening dress code: Formal  

Bars

  • La Fuente Lobby bar 
  • El Teatro Theatre bar 
  • La Perla Pool bar
  • Las Olas Pool bar 
  • El Chiringuito Beach bar
  • La Corona Cigar lounge 
  • Star Rock Cafe Sports Bar  
  • La Cupula Lobby bar 
  • El Puente
  • Galaxy Discotheque

Kids Policy - Children 2 and under stay free. Discounted rates available for children up to 12 years old.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids

  • Kids' Club (ages 4 to 12)
  • 1 kids pool
  • Playground
  • Mini-disco
  • Babysitting ($)

Services 

  • Body Treatments
  • Jacuzzi
  • Massage
  • Spa Circuits
  • Turkish bath


Playa Paraiso Golf Club

  • Designed by P.B. Dye
  • Carretera Chetumal-Cancun Km.309
  • golfparaiso@iberostar.com.mx1 
  • Par 72
  • 18 holes 
  • Golf Course located near the resort

Special golf rates available for Iberostar guests. Offer subject to change without prior notice.


Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Paraiso Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Paraiso Beach
Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.