Iberostar Paraiso Beach

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A great getaway for both families and couples. The resort offers the usual all-inclusive amenities. There have been reports regarding a slight problem with the Wi-Fi. However, unless you're staying in this resort for business purposes, this isn't necessarily a huge issue. Great a la carte options, especially the European and Japanese restaurants.


Overview

Boasting a spectacular pool area and great service, this beautiful resort is ideal for families. You'll find great dining, exceptional service, lots of watersports and activities for young and old alike and you'll also enjoy all of the facilities at Paraiso del Mar. 

Location: Beachfront, 30 minutes from Cancun International Airport, 15 minutes to the town of Playa del Carmen.


Highlights
  • Huge pool area features Bali beds and palm gazebos with lush tropical gardens
  • Beautiful white sand beach
  • Lots of activities and sports to fill your day; supervised activities for kids
  • Large spa with Turkish bath, saunas
  • Access to the facilities at Iberostar Paraiso del Mar

tripadvisor Traveler Reviews
  • Asaf M :
Not care for special needs

We where invited to wedding and come early. They gave us the room at 16:00 instead of 15:00 even we camw at 13:00.On the second they they move us hotel and ahin checkout at 12 and check in at 15:00. We must to leave the previous room at 12 and we got the new room only at 15:00.

  • Nannerama : Edmonton, Canada
Exactly what I needed

Spontaneously contacted Westjet vacations for a quick getaway. Left on a Tuesday morning, returned Sunday pm. Completely a hassle free vacation from start to finish. Shuttles included. Hotel beautiful with great food, ambiance, and beach. Yes, you have to secure a beach/pool chair early as the towel game is played, but that is not unusual. We did not do any of the evening entertainment as that was not our goal. Literally, I wanted to spend a few days on a beach, and we did. The water is beautiful, sand white and soft, and surf ranged from gentle to modest. It only rained one day. Another day the humidity was stifling but you were fine on the beach with the breeze. Rooms felt luxurious with polished tile floors and bathrooms. Bed soft. Pillows plentiful. Fridge in room with beverages. Bar located at the pool and beach and, while I admit they weren't strong, there was no hesitation on a refill. My friend had champagne morning to night. I enjoyed frosty beverages. Neither of us had any issues getting sick. We enjoyed the Japanese and steak house options. The resort is almost a kilometer in length from the main buffet to the beach. It can be a LONG walk from one end to the other. A building in the middle would give the best vantage. There are golf carts available for transport assist but peak times they can be full and if you call for one you can wait quite a bit. Keep this in mind if you have any physical limitations. I would highly recommend this resort. Have previously been to the Lindo next door and find that resort more family friendly with their wave pool and lazy river. Paraiso Beach was perfectly suited for this adult escape.

  • GrazynaC_13 : Glen Ellyn, Illinois
Almost great!

4 th time in the Iberostar Complex.Beautiful grounds, very good beach, fantastic staff (95%)- best we encounter in Riviera Maya in 8 years.Very clean.Buffet food - not the best, we think quality and variety was better few years ago.Good restaurants, especially Italian, Mediterranean and Star Rock Cafe. We did not like Brazilian, meats cooked poorly.1st room in building 32 super clean, best housekeeping ever, bathroom bad. Switched to room in building 10 (Del Mar), great, bright room and bathroom. Housekeeping just ok.PR staff - Wendyrly is a great person to talk to, does what she says.Overall - we would come back if food was better. Not sure if Maya or Lindo has better buffet, we were at Lindo in 2014 and I don't remember complaining about food.

  • Gerald A :
Very Good All Inclusive with Top notch facilities

My Partner and I spent 7 days last September at this resort. The year before were at the resort next door: Iberostar Del Mar. We had a great time in all aspects:Nice beach, great buffet with crabs and giant shrimps. The a la carte were excellent: we hate lobster at 3 restaurant: Stakehouse, Mediterranean, Bresilian. The grounds are immaculate and clean.Rooms are big very clean. The entertainment was top notch, the spa facilities are amazing and relaxing experience. We would defenitly go back

  • Lisa S :
Nice place but food was very disappointing

Iberostar Paraiso Beach was a very nice property with a beautiful beach and very large pool area. However, we were very disappointed in the food. We are not snobby, elite foodies...we just want something that tastes good! The Japanese restaurant was where we found the best meal. The buffets closer to the beach are terrible. The beach grill with hot dogs and hamburgers is nice when you don't want to leave the beach area. The buffet near the lobby has a beautiful display and plenty of food...just not very tasty. Look elsewhere if you are looking for good food.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner plus snacks
  • A la carte dinner 3 times per person per week 
  • Unlimited domestic & international drinks 
  • Room service (11am-11pm)
  • Kid's club
  • Kayaks
  • Snorkeling
  • Sailing
  • Windsurfing
  • Catamaran
  • Scuba demo in the pool
  • Tennis day & night
  • Use of fitness centre
  • Fitness classes
  • Archery
  • Bicycle tours 
  • Daily activities & nightly entertainment
  • Access to facilities and restaurants at Iberostar Paraiso del Mar
  • 424 rooms in 3-storey buildings
  • 3 connected pools with waterfall and kid's pool
  • 2 Buffet restaurants
  • 6 a la carte restaurants
  • Snack bar
  • 6 Bars
  • Disco 
  • Tennis courts
  • Fitness facilities
  • Jacuzzis
  • Spa (fee)
  • Beauty salon (fee)
  • PADI/SSI Diving Centre (fee)
  • Free Wi-Fi in common areas
  • Shops
  • Golf on site (fee)
  • Medical centre (fee)

Standard Room

  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($) 
  • Maximum 4 adults
  • Maximum 2 children

Superior Room

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Junior Suite

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Ocean View Junior Suite

  • 2 double beds or 1 king bed
  • Private balcony with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Nightly turndown service
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Family Room

  • Connecting rooms with 2 double beds and 1 king bed
  • 2 Private balconies with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar 
  • Coffee maker
  • Microwave
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Family welcome kit
  • Complimentary access to Spa Sensations wet areas
  • Priority reservations at specialty restaurants
  • Maximum 6 adults
  • Maximum 2 children

Presidential Ocean Front Junior Suite

  • 2 double beds 
  • Private terrace with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Espresso machine
  • Microwave
  • iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobes and slippers
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Beach towels
  • Welcome amenities
  • Early check-in and late check-out (subject to availability)
  • Complimentary access to Spa Sensations wet areas
  • Nightly turndown service with aromatherapy
  • Unlimited dinner at the a la carte restaurants
  • Maximum 4 adults
  • Maximum 2 children


Restaurants

La Plaza

  • Buffet for breakfast, lunch and dinner
  • International
  • Evening dress code: Casual 

Hashiru

  • à la carte for dinner
  • Japanese
  • Reservation required
  • Evening dress code: Semi-formal 

La Hacienda

  • à la carte for dinner
  • Mexican
  • Reservation required
  • Evening dress code: Semi-formal 

Don Alfredo

  • à la carte for dinner
  • Italian
  • Reservation required
  • Evening dress code: Formal  

El Puerto

  • Lunch : Snack Bar / Dinner : à la carte
  • Steakhouse
  • Reservation required for dinner
  • Evening dress code: Semi-formal  

El Chiringuito

  • Snack Bar
  • Casual 

El Colonial

  • à la carte for dinner
  • Gourmet
  • Reservation required
  • Evening dress code: Formal  

Bars

  • La Fuente Lobby bar 
  • El Teatro Theatre bar 
  • La Perla Pool bar
  • Las Olas Pool bar 
  • El Chiringuito Beach bar
  • La Corona Cigar lounge 
  • Star Rock Cafe Sports Bar  
  • La Cupula Lobby bar 
  • El Puente
  • Galaxy Discotheque

Kids Policy - Children 2 and under stay free. Discounted rates available for children up to 12 years old.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids

  • Kids' Club (ages 4 to 12)
  • 1 kids pool
  • Playground
  • Mini-disco
  • Babysitting ($)

Services 

  • Body Treatments
  • Jacuzzi
  • Massage
  • Spa Circuits
  • Turkish bath


Playa Paraiso Golf Club

  • Designed by P.B. Dye
  • Carretera Chetumal-Cancun Km.309
  • golfparaiso@iberostar.com.mx1 
  • Par 72
  • 18 holes 
  • Golf Course located near the resort

Special golf rates available for Iberostar guests. Offer subject to change without prior notice.


Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Paraiso Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Paraiso Beach
Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.