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Iberostar Paraiso Beach

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A great getaway for both families and couples. The resort offers the usual all-inclusive amenities. There have been reports regarding a slight problem with the Wi-Fi. However, unless you're staying in this resort for business purposes, this isn't necessarily a huge issue. Great a la carte options, especially the European and Japanese restaurants.


Overview

Boasting a spectacular pool area and great service, this beautiful resort is ideal for families. You'll find great dining, exceptional service, lots of watersports and activities for young and old alike and you'll also enjoy all of the facilities at Paraiso del Mar. 

Location: Beachfront, 30 minutes from Cancun International Airport, 15 minutes to the town of Playa del Carmen.


Highlights
  • Huge pool area features Bali beds and palm gazebos with lush tropical gardens
  • Beautiful white sand beach
  • Lots of activities and sports to fill your day; supervised activities for kids
  • Large spa with Turkish bath, saunas
  • Access to the facilities at Iberostar Paraiso del Mar

tripadvisor Traveler Reviews
  • SeanC1586 : Dublin, Ireland
A Caribbean Paradise

Landed in Mexico for a week long celebration of a cousins wedding, there can be a list of many beautiful spots around the world for a wedding and this place certainly is up near the top of places to have a wedding or just to enjoy an incredible relaxing fun holiday. Landing at the airport in Cancun the taxi service (€35 pp one way) took me to the hotel, which is about 20/30 mins away along the coast. the entrance guarded by security which gives you a immediate feeling of security. Open entrance to the hotel where the bell boys take your luggage and drop you off right outside your room in one of there buggies after a very comfortable and informative check, it was nice considering it a long 14 hours of travelling, you are just made to feel welcome straight away. The complex is massive, many buildings behind the main building where all the rooms are located. The rooms were massive, great AC system which was needed as the heat was overwhelming (and this was 8pm in the evening) Pity about the weather for the first 2 days as it was tropical storms, but once Monday hit was was a scorcher, there was only one thing on my mind and that was the Pool, one long massive pool area, plenty of sun loungers surrounding, swim up bars where i might add all the drinks you can drink for free, and that goes for every bar. Behind the pool area, the beach, the beautiful water of the Caribbean sea, bars, massage areas, jet skiing, yoga, music, etc....pure relaxation!!! 13/14 restaurants surrounding the hotel, tick your pick of Brazilian, Mediterranean, Mexican...the free Buffet if you don't fancy one of the restaurants...shopping mall area, gym, lots of little walking areas around the hotel to just unwind and relax. I do stress getting out of the hotel as there is only so much of the pool and beach you can do..But this hotel i would recommend to anyone wanting to go to Mexico.. Staff are very friendly and helpful..language barrier isn't too bad also. Cost me alone €500 for the week and hardly spent a penny around the place. Very cheap.

  • Shelly L : London
Awesome Resort

This was our second trip to the Iberostar and it didn't disappoint. The food was excellent at the buffets and the a la carte's were fantastic. Don't miss out on the Japanese restaurant!! The pool needs a bit of TLC but the water was still beautiful. There are plenty of chairs around the many pools and also at the beach. Excellent beach to walk and probably the best beach buffet we have seen!! We will return again and again!!!

  • midwest_traveler81 : Omaha, Nebraska
Beautiful Resort

A group of 4 stayed at this resort from Oct 11th-18th. I usually review most the good and bad reviews for all our locations we visit prior to booking. This hotel is definitely a 4 out of 5 for sure. The hotel, grounds, food, drinks staff were all top notch. The resort does encompass a large area and if you don't utilize the golf cart transports then prepare to walk. The beach was beautiful and clean, not a lot for vendors walking and selling you stuff as we have seen elsewhere. The best food we had was at Rock Cafe on the adjoining lobby to the Paraiso Beach. The wildlife they had there was like being at a small zoo, everything was well maintained and taken care of. The only real issue we had was the a/c wasn't all that cool compared to another room that we had and our door lock needed new batteries as our key card kept not reading our room keys. With as big as a resort this place is going back and forth to the lobby for a new card is quite the trip. The Buffetts were pleasantly good, the desserts depending on the night of the week could be better. But the had something for everybody. Will gladly refer people back to this location. Really the only reason this wasn't a 5 star rating was the a/c and door issue, we also had issue charging items in the room unless you were there. the lights/ac and ceiling fan and outlets are all connected to a motion detector so if you left something to charge it wouldn't as you would need to be there to make sure the electricity stayed on.

  • FloridaSunshineTampa : Tampa, Florida
First trip to Mexico

I was very impressed with the facilities at Iberostar. The pool, beach area, general grounds were always clean and nice. The Spa was nice also. The main lobby as well as the theater and restaurants are open-air, but even with the hot temperatures, we were comfortable. The sit down restaurants we ate at were the Brazilian and the Mexican. The Mexican was my favorite. Service was always top notch, quick and with a smile. Everyone was polite and helpful. Room very clean and large. Balcony with 2 chairs and table. My only complaint was comfort of the bed. It was okay but would have like the bed to be more comfortable. Even though weather said 80% & 90% rain, it rarely rained and when it did, it lasted 15-30 minutes and then sunny again.

  • ajd686 : Maryland
Great Property

Traveled with my wife for a 30th anniversary trip and spent 6 nights with another couple. What a spectacular property! The grounds and landscaping are gorgeous and very well maintained. Beautiful beach and a very nice pool big enough and varied enough to find the perfect spot. We thought the food at the buffets was very good and the selection was huge. The Japanese restaurant was very good, but the steak at the Mediterranean was a bit tough. It would have been nice to have been offered additional restaurant reservations during this slow time of year. Most of the staff were very nice, and the room was great. We were left with a different towel art animal daily. I must say the Star Friends activity staff were not nearly as personable as at other Iberostar properties. Yes the property is very big, and you should understand that before planning to stay here. Getting a ride when needed by golf cart or tram worked maybe 1/2 the time. Pick-up for departure day however was prompt for us and our luggage. Overall a great resort with such a nice tropical feel to it. Although the many animals roaming around was a nice touch, too many coatis around the beach snack bar was not so nice. Had a great time and enjoyed our week here.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner plus snacks
  • A la carte dinner 3 times per person per week 
  • Unlimited domestic & international drinks 
  • Room service (11am-11pm)
  • Kid's club
  • Kayaks
  • Snorkeling
  • Sailing
  • Windsurfing
  • Catamaran
  • Scuba demo in the pool
  • Tennis day & night
  • Use of fitness centre
  • Fitness classes
  • Archery
  • Bicycle tours 
  • Daily activities & nightly entertainment
  • Access to facilities and restaurants at Iberostar Paraiso del Mar
  • 424 rooms in 3-storey buildings
  • 3 connected pools with waterfall and kid's pool
  • 2 Buffet restaurants
  • 6 a la carte restaurants
  • Snack bar
  • 6 Bars
  • Disco 
  • Tennis courts
  • Fitness facilities
  • Jacuzzis
  • Spa (fee)
  • Beauty salon (fee)
  • PADI/SSI Diving Centre (fee)
  • Free Wi-Fi in common areas
  • Shops
  • Golf on site (fee)
  • Medical centre (fee)

Standard Room

  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($) 
  • Maximum 4 adults
  • Maximum 2 children

Superior Room

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Junior Suite

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Ocean View Junior Suite

  • 2 double beds or 1 king bed
  • Private balcony with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Nightly turndown service
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Family Room

  • Connecting rooms with 2 double beds and 1 king bed
  • 2 Private balconies with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar 
  • Coffee maker
  • Microwave
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Family welcome kit
  • Complimentary access to Spa Sensations wet areas
  • Priority reservations at specialty restaurants
  • Maximum 6 adults
  • Maximum 2 children

Presidential Ocean Front Junior Suite

  • 2 double beds 
  • Private terrace with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Espresso machine
  • Microwave
  • iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobes and slippers
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Beach towels
  • Welcome amenities
  • Early check-in and late check-out (subject to availability)
  • Complimentary access to Spa Sensations wet areas
  • Nightly turndown service with aromatherapy
  • Unlimited dinner at the a la carte restaurants
  • Maximum 4 adults
  • Maximum 2 children


Restaurants

La Plaza

  • Buffet for breakfast, lunch and dinner
  • International
  • Evening dress code: Casual 

Hashiru

  • à la carte for dinner
  • Japanese
  • Reservation required
  • Evening dress code: Semi-formal 

La Hacienda

  • à la carte for dinner
  • Mexican
  • Reservation required
  • Evening dress code: Semi-formal 

Don Alfredo

  • à la carte for dinner
  • Italian
  • Reservation required
  • Evening dress code: Formal  

El Puerto

  • Lunch : Snack Bar / Dinner : à la carte
  • Steakhouse
  • Reservation required for dinner
  • Evening dress code: Semi-formal  

El Chiringuito

  • Snack Bar
  • Casual 

El Colonial

  • à la carte for dinner
  • Gourmet
  • Reservation required
  • Evening dress code: Formal  

Bars

  • La Fuente Lobby bar 
  • El Teatro Theatre bar 
  • La Perla Pool bar
  • Las Olas Pool bar 
  • El Chiringuito Beach bar
  • La Corona Cigar lounge 
  • Star Rock Cafe Sports Bar  
  • La Cupula Lobby bar 
  • El Puente
  • Galaxy Discotheque

Kids Policy - Children 2 and under stay free. Discounted rates available for children up to 12 years old.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids

  • Kids' Club (ages 4 to 12)
  • 1 kids pool
  • Playground
  • Mini-disco
  • Babysitting ($)

Services 

  • Body Treatments
  • Jacuzzi
  • Massage
  • Spa Circuits
  • Turkish bath


Playa Paraiso Golf Club

  • Designed by P.B. Dye
  • Carretera Chetumal-Cancun Km.309
  • golfparaiso@iberostar.com.mx1 
  • Par 72
  • 18 holes 
  • Golf Course located near the resort

Special golf rates available for Iberostar guests. Offer subject to change without prior notice.


Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Paraiso Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Paraiso Beach
Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.