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Iberostar Paraiso Del Mar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A perfect hotel for families and couples. There is a plethora of activities during the day and night. Evening entertainment is held every night. The property - which includes Iberostar Paraiso Beach - is huge, so this resort is suited for those who don't mind a little bit of walking. There is a variety of both buffet and a la carte items to choose from - make sure to check out the steak restaurant. A great beach area. However, like most large resorts, this area gets fairly busy during the day, so make sure to grab a lounger early. An amazing kids club and there are plenty of all-ages activities.


Overview

You'll be treated to the renowned Iberostar quality at this beautiful luxury hotel, located on a kilometer-long white-sand beach. Enjoy tasteful dining, amazing amenities and relax with the superior level of comfort in bungalow units that are nestled within 35 acres of lush tropical gardens. An offshore reef creates a great location of fun filled days for snorkelers and ocean swimmers. Located between the towns of Puerto Morelos and Playa del Carmen.

Location: On the beach, 15 minutes from Playa del Carmen, 30 minutes from the airport.


Highlights
  • Beautiful white sand beach; good snorkeling
  • Huge pool area features Bali beds and palm gazebos with lush tropical gardens
  • Lots of activities and sports to fill your day; supervised activities for kids
  • Large spa with Turkish bath, saunas
  • Access to the facilities at Iberostar Paraiso Beach

tripadvisor Traveler Reviews
  • nmnkno : Dallas, Texas
Really 4.5, but missing a thing or two to rate 5 Stars!

First time at an Iberostar. Came with a small group of 8. Ages 52-61, and we had a blast! Staff was incredibly friendly, once past the slightly slow check in process. We did not get asked as to whether we would like a room with a King or 2 doubles, would have been nice to be asked, though 1/2 of us got a king. So many things great, always able to catch a ride on golf carts to and from rooms when ever we wanted. Pool absolutely huge and had a "quiet pool". Housekeeping good, one couple did a very late cleaning but no biggie and the night turn downs where a great touch. Food ok, the Mexican restaurant was so good, one of the reservation nights we had. The beach a little crowded but maybe not for this time of year....not summer, like some of our other trips. My only negatives ( though would not stop a return trip) was the shows, disco started too late in the evenings. And we wanted a place to play cards as a group with a bar near by, but there was nothing that would work in the resort or connecting one. Positives all out weight the few things I was hoping for that weren't there. 2 guys played golf and LOVED it!

  • meaghananneliese : Jackson, Michigan
‘First time in Mexico, and because of the staff and their commitment, I will be back and stay at the Iberostar.’

When I have the opportunity to vacation, I have to keep in mind that the staff at my resort are not on vacation and may not want to be at work while the sun is shining and the weather is staggering at 90 degrees. While staying at Iberostar, I never got the impression that the staff was annoyed, didn’t want to be there or not helpful. Every single staff member that I came in contact with or just walked past had a smile on their face, greeted me and went about their business…with that same smile on their face. From the restaurants, to the beach to the pool, the atmosphere was great and clean. Even after my nightly walk on the beach and as I cut through the pool area, I witnessed the hard-working and dedicated staff who were scrubbing the pool, sweeping and removing all trash. From sun up to sun down, the staff never stopped, and because of them, I will be back. The staff at Iberostar honestly made my vacation. From the Apple Vacations’ driver to our check-in clerk to our pool bartender, it was hard to not be happy when the staff had the best attitude.Our maid cleaned our room each day and it looked as if we were just checking in for the weekend. From the fresh towels to the fully stocked fridge, our maid did her job and did it well.The buffet food was exceptional! I honestly did not know what to expect as this was my first time visiting Mexico, let alone my first all-inclusive. All I have to say is imagine any food you want, and it is most likely in the buffet line. The staff were also very on-top of serving us with drinks, coffee and smiles. I want to take this time to sincerely thank all of the staff at Iberostar in Mexico. You made my first visit to Mexico remarkable and I will forever cherish the memories I made. I will be back and I will stay with you again…hopefully soon too! I have even told several friends and family members of the Iberostar and the amazing service that all of you provide. You truly are hard-workers and you deserve the recognition!Thank you again,Meaghan

  • jpagane . :
Great Family Vacation!

My family stayed at the resort over spring break and we were very pleased. The entire staff was great, but the standouts were Luis (who was part of the activities and entertainment staff) and William (who waited on us every morning at the main buffet near the lobby). The activities and entertainment staff made our time at the pool a lot of fun and were fantastic about getting people involved in games. Luis was very personable and memorable. He's a crowd favorite for sure. Our waiter, William, was on the ball every day. He was very attentive and remembered our drinks from day 1.Our rooms were nice and well kept. We stayed in the 1900 building, which was closer to the lobby and some restaurants. The walk to the pool & beach wasn't bad. If you didn't feel like walking, there were stops where a cart/tram would pick you up.The sit-down restaurants were delicious. I would recommend making your reservations when you arrive. Some restaurants book up quickly. The buffet dinners weren't horrible, but I would have liked to see more variety from one day to the next. The buffet had Asian food one night, and we were happy to have something different.

  • jdobie2 : Willowick, Ohio
Wouldn't go back

The resort was clean. The employees were friendly. The beach was nice but a lot of seaweed. The pools were fun. The food not so good and the alcohol was cheap. My husband and I had stomach and bathroom issues most of the trip. I did not drink the water although they say it is filtered on the resort. However there is ice in the mixed drinks. I'm not sure where or what the contamination came from but it wasn't fun.

  • Arlyaom : Fairhaven, Massachusetts
Resort was very clean and comfortable .

My first time visit to this resort was just ok. The room was very clean and comfortable. Everyone was quit helpful and polite. My only complaint was I shopped in the resort at Silver Traditions1. Please beware of this jewlery store. We purchased a ring & pendant. The ring was $450 & the pendant $200. We came home to find out both pieces are worth around $100 each. I was so disappointed . I will never go back to iberostar and will tell my friends about my experience there. Just terrible to allow something like this to happen at a well know resort. Very disappointed.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner plus snacks
  • A la carte dinner 3 times per person per week 
  • Unlimited domestic & international drinks 
  • Room service (11am-11pm)
  • Kid's club
  • Kayaks
  • Snorkeling
  • Sailing
  • Windsurfing
  • Catamaran
  • Scuba demo in the pool
  • Tennis day & night
  • Use of fitness centre
  • Fitness classes
  • Archery
  • Bicycle tours 
  • Daily activities & nightly entertainment
  • Access to facilities and restaurants at Iberostar Paraiso Beach
  • 388 rooms in several 2 storey buildings
  • 10 restaurants
  • Snack bar
  • 9 bars 
  • Disco (located at the Iberostar Paraiso del Mar)
  • 3 connected pools with waterfall and kid's pool
  • Tennis courts
  • Fitness facilities
  • Jacuzzis
  • Spa (fee)
  • Beauty salon (fee)
  • PADI/SSI Diving Centre (fee)
  • Free Wi-Fi in common areas
  • Shops
  • Golf on site (fee)
  • Medical centre (fee)
  • Shopping on-site
  • Car rental

Standard Room

  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($) 
  • Maximum 4 adults
  • Maximum 2 children

Superior Room

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Family Room

  • Connecting rooms with 2 double beds and 1 king bed
  • 2 Private balconies with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar 
  • Coffee maker
  • Microwave
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Family welcome kit
  • Complimentary access to Spa Sensations wet areas
  • Priority reservations at specialty restaurants
  • Maximum 6 adults
  • Maximum 2 children

Junior Suite

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Ocean Front Junior Suite

  • 2 double beds or 1 king bed
  • Private balcony with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Nightly turndown service
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Superior Ocean Front Junior Suite

  • 2 double beds 
  • Private terrace with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Espresso machine
  • Microwave
  • iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobes and slippers
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Beach towels
  • Welcome amenities
  • Early check-in and late check-out (subject to availability)
  • Complimentary access to Spa Sensations wet areas
  • Nightly turndown service with aromatherapy
  • Unlimited dinner at the a la carte restaurants
  • Maximum 4 adults
  • Maximum 2 children

Restaurants

El Mercado

  • Buffet for breakfast, lunch and dinner
  • International

El Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Dress code

El Puerto Steak House

  • à la carte for dinner
  • Steakhouse
  • Dinner reservations
  • Dress code

La Dorada

  • à la carte for dinner
  • Mediterranean
  • Reservations required
  • Dress code

El Faro

  • Snack Bar
  • International

Hashiru

  • à la carte for dinner
  • Japanese
  • Reservations required
  • Dress code

La Plaza Restaurant

  • Buffet
  • International
  • Casual dress code

La Hacienda

  • à la carte for dinner
  • Mexican
  • Reservations required
  • Dress code

Don Alfredo

  • à la carte for dinner
  • Italian
  • Reservations required
  • Dress code

El Colonial

  • à la carte
  • Gourmet
  • Casual Elegance dress code: Long pants, collared shirts & shoes required

Bars

  • La Fuente Lobby bar 
  • El Teatro Theatre bar 
  • La Perla Pool bar
  • Las Olas Pool bar 
  • El Chiringuito Beach bar
  • La Corona Cigar lounge 
  • Star Rock Cafe Sports Bar  
  • La Cupula Lobby bar 
  • El Puente
  • Galaxy Discotheque

Kids Policy - Children 2 and under stay free. Discounted rates available for children up to 12 years old.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids

  • Kids' Club (ages 4 to 12)
  • 1 kids pool
  • Playground
  • Teen Club (ages 13 to 17)
  • Mini-disco
  • Babysitting ($)

Services 

  • Body Treatments
  • Jacuzzi
  • Massage
  • Spa Circuits
  • Turkish bath

Playa Paraiso Golf Club

  • Designed by P.B. Dye
  • Carretera Chetumal-Cancun Km.309
  • golfparaiso@iberostar.com.mx1 
  • Par 72
  • 18 holes 
  • Golf Course located near the resort

Special golf rates available for Iberostar guests. Offer subject to change without prior notice.

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Paraiso Del Mar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
IBEROSTAR Paraiso Del Mar
P. Juarez km 309 Carretera Chetumal, Playa Paraiso, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.