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Iberostar Paraiso Del Mar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A perfect hotel for families and couples. There is a plethora of activities during the day and night. Evening entertainment is held every night. The property - which includes Iberostar Paraiso Beach - is huge, so this resort is suited for those who don't mind a little bit of walking. There is a variety of both buffet and a la carte items to choose from - make sure to check out the steak restaurant. A great beach area. However, like most large resorts, this area gets fairly busy during the day, so make sure to grab a lounger early. An amazing kids club and there are plenty of all-ages activities.


Overview

You'll be treated to the renowned Iberostar quality at this beautiful luxury hotel, located on a kilometer-long white-sand beach. Enjoy tasteful dining, amazing amenities and relax with the superior level of comfort in bungalow units that are nestled within 35 acres of lush tropical gardens. An offshore reef creates a great location of fun filled days for snorkelers and ocean swimmers. Located between the towns of Puerto Morelos and Playa del Carmen.

Location: On the beach, 15 minutes from Playa del Carmen, 30 minutes from the airport.


Highlights
  • Beautiful white sand beach; good snorkeling
  • Huge pool area features Bali beds and palm gazebos with lush tropical gardens
  • Lots of activities and sports to fill your day; supervised activities for kids
  • Large spa with Turkish bath, saunas
  • Access to the facilities at Iberostar Paraiso Beach

tripadvisor Traveler Reviews
  • Erin S :
Second trip

The first time we visited Iberostar we staying the Lindo. The second time we stayed in the Del Mar. ProsGreat room, near the beach and poolShuttle around the resort was fantastic for getting around quicklyEasy to book tennis courts, lots of availability for ping pongThe beach is great, not a lot of rocks, so playing in the ocean is funThe Italian restaurant had fantastic foodEvening shows were entertainingConsBuffet food, sub par. After day four I couldn't eat it anymore. It upset my stomach and it just wasn't tasty. The last evening of our stay, someone used a key card and entered our room. We were sleeping at the time, and it was quite disturbing. We reported this to security, we were told that it was housekeeping. The time was after 9pm and housekeeping had already come earlier in the day. Pressure to purchase or invest in the resort. We attended a session to learn more, but decided it was not for us. They made it difficult for us to leave the information session.

  • Donna M :
Massage

I had back pain when I arrived. I had a massage by Esteban Uitz on the second day there. Unbelievable. He said I would sleep much better. I felt better all week and booked another massage for the last day I was there. He gave me a certificate to use the hydro-therapy rooms at the spa. Again beyond expectations!! Can't wait to return.

  • Beth E : Chicago, Illinois
Third Visit - All in a Year

Back again!!! Visit number three, brought a third Iberostar virgin along as well. I have to start by saying the staff is incredible. From the minute you arrive they are there to greet you with a cocktail (non-alcoholic) to the moment you leave. I have to give a big shout-out to Cesar, Sexy Alonso and Lilliana- I don't think I have met happier people in my life. You guys were so much fun!!! Jorge in the cigar bar, just awesome. Lucio who is now in the Italian restaurant, you go above and beyond and I appreciate it. All the bartenders really go out of their way to make sure you are having a good time. Now to the food. It's good....not great. Breakfast is my favorite. It's not 5 star restaurant quality, but then again you get what you pay for. You will never go hungry, I can promise you that. The rooms. Stayed on the Del Mar side again, building 12 (per my request). I love the location because it is close to the pool, and the smaller breakfast/lunch palapa. Not close to lobby, but we only went that way in the evening. You can can always get a ride on a golf cart if you don't want to walk. I think the rooms are in need of upgrading, they are clean but getting a little worn. I also agree with someone else who said the bathrooms could use better lighting.With all that being said, we are planning on coming back in April for my Mom's birthday. May try and stay on the Lindo/Maya side this time and see what that is all about.

  • Latrece J :
The best vacation for my 30th birthday EVER!

This was , by far, the most amazing place to have my 30th birthday celebration!!! It was THE MOST memorable, relaxing, fun, exciting, beautiful, perfect weather vacation that I've ever had. The iberostar Del Mar was so clean, the atmosphere was wonderful, the staff was on top of everything! The whole resort was gorgeous and something to venture and look at. Room service was on top of cleaning and refreshing the rooms every morning. The sounds and animals that you woke up hearing/seeing out your balcony door and walking through the resort was amazing!!! The coatis were entertaining. The beach was beautiful and clean with entertaining staff. I loved the food!! The a la carte restaurants were a very nice experience. There were coatis, white swans, black swans, flamingos, peacocks, and friendly kitties while walking throughout the resort. The pool was to die for!!! Felt wonderful and was fun wallking and having a drink in hand or sitting at the pool bar in the water while watching the entertaining games/competition they had guest join in on. This trip was so awesome that I didn't want to come home.. I had a tear to my eyes having to leave. The experience was AMAZING and I hope to visit again at the same resort. This trip made my 30 birthday everything/the best!!!! I came with my mother and two friends that are engaged/couple and we all thought this trip was so amazing that we didn't want to come home.. lol I had a tear to my eyes having to leave. We also slept like babies every night by the way! The beds were even comfortable and we woke up so refreshed!! The experience was simply AMAZING and I hope to visit again at the same resort. This trip made my 30 birthday everything! (By the way, the photos don't do this place justice. In person it was breathtaking!)

  • EJ32 :
Loved it!

My 3rd stay in this area and 1st at an Iberostar. I have stayed in several Caribbean countries and this is my thoughts to base your reviews on. When it comes to all inclusives, if you expect the food to be like an expensive restaurant in the US and the rooms to be like a Marriott in the US then you may be a little disappointed. If you realize the food will be different the rooms aren't designed for you to spend your day in then you will really enjoy your stay. Everything was very clean and very well maintained. The grounds are beautiful! Some commented that it is too big but once you get a handle on the layout is seems to get smaller. We liked the food. The buffet could offer more selections but we never went hungry. We enjoyed the dining rooms as well. The pool was wonderful and the beach area very nice. But there are some rocky areas so wear water shoes if you go in the ocean. The Wi-Fi was reasonably good, even at the beach. It was in and out some and not very fast but worked great for e-mail, Facebook, etc. The staff was friendly. In fact, I don't know how they could get any nicer. They all work very hard so please don't forget to tip! Would I recommend this hotel to my friends. Yes!! Will I return? Maybe once more but there are so many choices that I like trying out new places to stay. Over all; great stay that was safe, comfortable, beautiful with food that I would classify as typical of all the Caribbean resorts that I have stayed in over the last four or five years.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch & dinner plus snacks
  • A la carte dinner 3 times per person per week 
  • Unlimited domestic & international drinks 
  • Room service (11am-11pm)
  • Kid's club
  • Kayaks
  • Snorkeling
  • Sailing
  • Windsurfing
  • Catamaran
  • Scuba demo in the pool
  • Tennis day & night
  • Use of fitness centre
  • Fitness classes
  • Archery
  • Bicycle tours 
  • Daily activities & nightly entertainment
  • Access to facilities and restaurants at Iberostar Paraiso Beach
  • 388 rooms in several 2 storey buildings
  • 10 restaurants
  • Snack bar
  • 9 bars 
  • Disco (located at the Iberostar Paraiso del Mar)
  • 3 connected pools with waterfall and kid's pool
  • Tennis courts
  • Fitness facilities
  • Jacuzzis
  • Spa (fee)
  • Beauty salon (fee)
  • PADI/SSI Diving Centre (fee)
  • Free Wi-Fi in common areas
  • Shops
  • Golf on site (fee)
  • Medical centre (fee)
  • Shopping on-site
  • Car rental

Standard Room

  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($) 
  • Maximum 4 adults
  • Maximum 2 children

Superior Room

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Family Room

  • Connecting rooms with 2 double beds and 1 king bed
  • 2 Private balconies with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar 
  • Coffee maker
  • Microwave
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Family welcome kit
  • Complimentary access to Spa Sensations wet areas
  • Priority reservations at specialty restaurants
  • Maximum 6 adults
  • Maximum 2 children

Junior Suite

  • Located close to the beach and pool
  • 2 double beds or 1 king bed
  • Private balcony with garden view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Ocean Front Junior Suite

  • 2 double beds or 1 king bed
  • Private balcony with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Coffee maker
  • Iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobe and slippers
  • Larger Living area
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Nightly turndown service
  • Complimentary access to Spa Sensations wet areas
  • Maximum 4 adults
  • Maximum 2 children

Superior Ocean Front Junior Suite

  • 2 double beds 
  • Private terrace with ocean view
  • Room service from 11 am to 11 pm
  • Digital safe
  • Flat-screen TV
  • Alarm clock
  • Air conditioning and ceiling fan
  • Minibar (beer, soft drinks and bottled water, as well as a selection of flavored water and snacks)
  • Espresso machine
  • Microwave
  • iron and ironing board
  • Bathroom with shower or bathtub
  • Hairdryer
  • Bathrobes and slippers
  • Central air-conditioning
  • Ceiling fan 
  • Telephone 
  • Wi-Fi ($)
  • Beach towels
  • Welcome amenities
  • Early check-in and late check-out (subject to availability)
  • Complimentary access to Spa Sensations wet areas
  • Nightly turndown service with aromatherapy
  • Unlimited dinner at the a la carte restaurants
  • Maximum 4 adults
  • Maximum 2 children

Restaurants

El Mercado

  • Buffet for breakfast, lunch and dinner
  • International

El Rodizio

  • à la carte for dinner
  • Brazilian
  • Reservations required
  • Dress code

El Puerto Steak House

  • à la carte for dinner
  • Steakhouse
  • Dinner reservations
  • Dress code

La Dorada

  • à la carte for dinner
  • Mediterranean
  • Reservations required
  • Dress code

El Faro

  • Snack Bar
  • International

Hashiru

  • à la carte for dinner
  • Japanese
  • Reservations required
  • Dress code

La Plaza Restaurant

  • Buffet
  • International
  • Casual dress code

La Hacienda

  • à la carte for dinner
  • Mexican
  • Reservations required
  • Dress code

Don Alfredo

  • à la carte for dinner
  • Italian
  • Reservations required
  • Dress code

El Colonial

  • à la carte
  • Gourmet
  • Casual Elegance dress code: Long pants, collared shirts & shoes required

Bars

  • La Fuente Lobby bar 
  • El Teatro Theatre bar 
  • La Perla Pool bar
  • Las Olas Pool bar 
  • El Chiringuito Beach bar
  • La Corona Cigar lounge 
  • Star Rock Cafe Sports Bar  
  • La Cupula Lobby bar 
  • El Puente
  • Galaxy Discotheque

Kids Policy - Children 2 and under stay free. Discounted rates available for children up to 12 years old.

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids

  • Kids' Club (ages 4 to 12)
  • 1 kids pool
  • Playground
  • Teen Club (ages 13 to 17)
  • Mini-disco
  • Babysitting ($)

Services 

  • Body Treatments
  • Jacuzzi
  • Massage
  • Spa Circuits
  • Turkish bath

Playa Paraiso Golf Club

  • Designed by P.B. Dye
  • Carretera Chetumal-Cancun Km.309
  • golfparaiso@iberostar.com.mx1 
  • Par 72
  • 18 holes 
  • Golf Course located near the resort

Special golf rates available for Iberostar guests. Offer subject to change without prior notice.

Honeymoon Bonus - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Paraiso Del Mar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
IBEROSTAR Paraiso Del Mar
P. Juarez km 309 Carretera Chetumal, Playa Paraiso, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.