Iberostar Paraiso Lindo

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
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  • Spa
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Our Opinion

A part of the large Iberostar complex, the Iberostar Paraiso Lindo is an excellent 4 1/2 star hotel with large pools and a great beach with tons of palapas. Gourmet food and a huge 27,000 sq. ft. spa. The resort offers free shuttles as well. Great for couples, singles and families who want lots of amenities.


Overview

Expect top quality Iberostar service at this simply elegant resort, surrounded by an enchanting, beautiful Caribbean beach. The Iberostar Lindo boasts all the excitement & fun of having a wave pool and lazy river ride right at the hotel! Five air-conditioned specialty restaurants and a free 'dine around' program at the sister Iberostar Paraiso del Mar and Paraiso Beach hotels will tempt you to indulge in several options of gourmet dining.

Location: Directly on the beach, 15 minutes from Playa del Carmen, 30 minutes from the airport.


Highlights
  • Great pools with a lazy river, splash park and wave pools
  • Lots for the kids to do with supervised activities and games, a teen club, mini-disco, carousel and water park
  • White-sand beach with a range of watersports
  • Use of the amenities at the other Iberostar Paraiso Playa resorts
  • Many dining options
  • Awarded TripAdvisor's Certificate of Excellence



tripadvisor Traveler Reviews
  • janetl122017 : Arlington Heights, Illinois
So relaxing

We stayed for a week and it was the most relaxing time we’ve had in a while. Kids 5 and 8. The 8 year old LOVED the kids club and didn’t want to leave. My 5 year old had a harder time leaving us but liked it once she went. It’s nice because kids club is open 9:30am- 10:30 pm! So we were able to go to dinner one night and not worry about the kids. The star staff there is amazing! Hats off to the entertainment staff because they do so great with the shows and the kids and everything in between!Tip for the maid: first night we left $5 and asked for more water- she left us about 5/6 giant bottles of water each night which was nice when we went off the property. After that we left like $2 and she still did amazing even brought a gift for my girls the last day- handmade nitted hats! A little goes a long way!The only complaint I have is there is only a few outlets and no updates for usb ports. We had to unplug lamps to charge our phones. The food was great there. The beach was amazing. Pool bar fabulous. Rooms- comfortable. Building 51 was perfect in the middle. You can request a building ahead of time as well as two dinner reservations up to 2 weeks in advance. The property is clean and beautiful. So much to do!!

  • Wicksie33 : Calgary, Canada
Pretty Good for the Price we Paid!

In our recent winter holiday our family, along with 2 other families (kids ages 9-12), went down to the Iberostar Paraiso Lindo in the Mayan Riviera, about 30 min south of the Cancun Airport and about 10-15 minutes north of Playa Del Carmen. I spent a lot of time checking out hotels on Trip Advisor and Expedia to find a good all-inclusive that would give the kids a lot to do while also giving the adults everything they needed as well, all while being a reasonable price. I realize “reasonable” means different things to different people, but once all was said and done, Expedia had a 1 day sale that brought down the price of this resort for a family of 4 to $6400 total, or $1600/person, which included 7 nights of all-inclusive fun and direct flights from Calgary to Cancun through Westjet. Yes, I, along with others, have spent less than that on all-inclusives but we left on New Year’s Day, and the prices were generally in the $7500-8000 range so $6400 felt like a deal and we all jumped on it.The Iberostar Paraiso Lindo is one of those massive 5 hotel complexes where if you book certain hotels you have access to the other hotels amenities, and the Lindo, along with the Paraiso Maya, gives you access to 4 out of the 5 hotels. The “lesser” hotels (which quite frankly certainly looked the same) are the Del Mar and Beach and people who book there cannot use the restaurants at our hotel or get drinks at our pool…if the staff is paying attention. The grand poohbah of the resort is the Paraiso Grand and it gives you access to everything. Once all is said and done these hotels and pool are so big you typically stick to your area and have more than enough to do without wandering to the other complexes, except for the odd a la carte restaurant in the evening.So did everyone like the place and have a great time? The answer is YES – no doubt about it…we could nitpick little things here and there but the general attitude of all 12 people on the trip is that we would certainly go back as it ticked off nearly every box that we look for in an all-inclusive vacation…here are some of those boxes:• IT WAS CLEAN – the staff worked hard every day keeping the property spic and span from garbage, debris and anything you wouldn’t want to walk by or through on a regular basis. Ceramic tile was constantly waxed and wooden walkways around the lobbies were probably over-varnished (be careful of tearing your Achilles if they are a little wet)• WIFI NEARLY EVERYWHERE – first time I haven’t either had to go to the lobby or pay an enormous amount per device to get Wi-Fi in your room. There were a couple of dead spots on the property but it worked everywhere from the beach to the mall closest to the highway so that ain’t bad. One of our friends turned off their data for the trip and never had to use it because of the great Wi-Fi coverage• KIDS STAYED BUSY – between the kids club, wave pool, regular pools, the beach and more, rarely were the kids bored – if the kids are happy, the parent drink just that much more…now the lazy river they have is really cold and really lazy so that was a non-factor but most things went over pretty well with the kids. It took a while to figure out that they had 2 kids club activity schedules – one for ages 4-6 and one for 7-12 – once we all figured that out they used the kids club more but the first few days I think we were all looking at the younger schedule and no one wanted to do anything there• CAFES and ICE CREAM INCLUDED in SEVERAL PLACES – not just at the buffets and restaurants, but they had a mall just outside of the lobby that had 2 places for ice cream, and nice café for you coffee drinkers, crepes, a great taco joint and a hamburger diner (didn’t try it) that were all included in the all-inclusive price…ice cream can also be found near each pool bar and there was a great relaxing café for the end of the day over in the Maya complex…I know, little things, but everyone got their fill every day• ALL THOSE MEXICAN TRASH PANDAS– I like wild life on vacation, even Mexican trash pandas, or are they are known in the area, coatis. We found it amazing that we have been to Mexico numerous times and had never seen a coati until 2 years ago at Xel-Ha and then we come here and there are literally dozens everywhere, plus iguanas, peacocks and some rat looking thing on steroids (didn’t get a pic of that – looked like it wanted to eat my camera)• EASY TO FIND a DRINK – tonnes of bars everywhere, plus a great sports bar, and a stocked fridge – I’m just sobering up nowNow it wasn’t perfect and I said I wouldn’t nitpick and I’m not going to – I’m just going to point out a couple of shortcomings – let’s call them our “we’re spoiled and have 1st world problems”:• No snorkeling – the beach was nice – great soft white sand, and CRAZY busy, but nice and generally the waves were good to mess around in, but the water north of Playa del Carmen is not snorkeling water – you can go on a snorkeling trip pretty easily but I’ve been to resorts where you just step into the ocean and see all kinds of sea creatures for free – this is NOT one of those resorts…we also got to see the brown seaweed that I’ve read about on TripAdvisor reviews – it wasn’t a big deal as we kept walking until we found a clear spot in the water and played there. Overall though the water was fun, just not “there’s a sea turtle over there!” fun• No Elevator in our 3 story building in the Lindo – sure call me lazy for having to do stairs all week but again, it makes a difference. I can’t say all buildings with rooms only had stairs but I sure can tell you complex 55 at the Lindo has no elevator• Food was above average, but not by much and not all the time. It was easily edible, no one starved (in fact some pairs of pants in our group went un-worn due to the fact they must have shrunk in the luggage on the way down…or something like that) and some of the a la carte restaurants were really good (although every one we went to still had a buffet of some kind, whether it be the salad bar, dessert bar or both – there was never a place where it felt like a completely higher end experience) but I wouldn’t put the food at the Iberostar as something they should put on the front page of their brochure.

  • JoannaW12 : Surrey, Canada
Serious changes required!

This was our first visit to an Iberostar resort. we have visited a number of resorts, various locations and are always aware of the compromises when travelling without all the comforts of home and have lower expectations when staying in 4 and 5 star resorts in tropical locations. However, there are a few things that spoil a Mexican resort vacation: amenities, service, food quality and drink quality. We spent 10 days as a group of 10nat this resort over the New Year. We expected the resort to be busier than when we typically visit Mexico but it wasn’t crowded at all. 1. Our welcome. It is a big resort, with shared services of other resorts. A better introduction of all amenities, a better map, list of activities would be very helpful. We were unsure where we could or couldn’t go, would have loved helpful hints about quiet pools, etc.2. There are signs and notices everywhere about not reserving lounge chairs and yet they were ignored. Not entirely necessary with the number of guests when we visited but annoying - if you don’t enforce it why bother with the signs? At the beach it appeared to be largely staff reserving seats to earn tips. 3. The rooms was average but noisy. Resorts like this could do a far better job of ensuring rooms are stocked with functioning items: our mini safe, coffee maker, ac and card access system malfunctioned during the trip. The tub drain was plugged with hair. On the plus side, the cleaning staff were incredibly attentive when we asked for assistance. The rooms are also noisy, lots of hall noise, scraping chairs. Some resorts do a really good job of family buildings and adult buildings, not this one. 4. Poolside service was largely non-existent unless sitting right next to the bar. Lounge service wasn’t much better - too few wait staff, again attentive and friendly when they did have time to serve us. 5. Drink quality overall was disgusting. There were a few exceptions, for example if we went up to the bar, asked for a drink made with bottled brand name alcohol and coached and watched it being made, it was okay. Drinks are watered down (very low alcohol content), use syrups that contain artificial sweeteners and have odd tastes. As an example, a mimosa with Tang laced with some kind of weird sweetener just doesn’t taste good. We ended up going off the resort, buying real orange juice and making our own. 6. We did have some good meals in the specialty restaurants: the Japanese restaurant and the Mexican restaurant were good but we experienced some disappointments such as lovely grilled tuna with beef gravy, some delicious grilled scallops over rice with beef mixed in it, jambalaya sweetened with artificial sweeteners and way undercooked steak. On the plus side, we don’t typically like buffets however the main one was a pleasant surprise with great variety and decent quality. Overall, a wonderful opportunity to relax and spend time with family and we certainly made the most of the weather but there are some major changes required before we visit another iberostar resort. Rating buttons don’t work. Service: 2, value: 1, sleep quality: 2

  • dprior1914 : College Station, Texas
Wonderful New Year !

We just returned from Iberostar Lindo on January 6 having welcomed the New Year at this exceptional resort. It was not our first visit there and we were delighted that the same high quality has been maintained over the years. There are so many good things to mention but a real highlight was the Iberostar band performance on New Year’s Eve. Led by the inspired guitarist Mathias they covered hits by many different bands such as The Beatles, Guns and Roses, ZZ Top etc. The seven person band was also featured in some of the other evening shows demonstrating great versatility in different musical styles.Also deserving very special mention is the Kids Club. Our nine year old grandson spent many enjoyable hours in a wide range of activities. But it was the care and attention from all members of the Kids Club staff that was so impressive. And with only 25 minutes rehearsal each day they prepared large numbers of children for nightly stage shows, including Circus night, Mini Grease etc. The performances were wonderful and were enjoyable and memorable highlights for both participants and parents. Iberostar staff could not be more attentive and friendly. Everwhere guests are welcomed by smiles and “holas.” The resort is exceptionally well maintained and impeccably clean. One special feature was the creative artwork in towels every day in our room where Dalia managed to make a new display every day! Others may provide comments about the food, different restaurants and bars but suffice to say there is great variety and high quality. We will certainly return to Iberostar Lindo whenever we seek a true family vacation!

  • suzychapstick75 : Loretto, Minnesota
So beautiful!!!

We had a wonderful and the resort was beautiful. So we found that when we arrived a lot of the restaurant reservations were already booked. I guess I could have booked 2 by emailing ahead of time by emailing concierge rplindo.maya@iberostar.com.mx. But in all reality, we actually liked the food at the buffet better than the restaurants (except the Japanese/hibachi...soooo much fun and good food)...which I thought I would never hear myself say. But the buffet was fabulous and had a huge variety and kind staff! Some of the bartenders seemed a little crabby if you didn't give them a tip, I would only say about 2-3 of the bar tenders acted like this. Unfortunately we went there with $100s, I totally forgot to get $1's before we arrived. One even left my brothers and husband's drinks at the other end of the bar and never even gave them to them, a waitress grabbed the drinks for them. We did Xplor and loved it, cave swim, cave paddle, zip lines)! Pool was a little chilly, even for us (who live in MN)...hoovered right around 80 degrees sometimes with a little wind. But if you stayed in, it was doable. A hot tub would have been great, but probably full. We had fun playing ping pong and volleyball. It would have been great if they had a planned kids or teens volleyball. Our girls kind of felt left out because adults (mainly males) took over the courts. 😉 Rooms were beautiful. They stocked the kids rooms with sweets and sodas, but didn't seem to get everyday towards the end. We were near the pool and our porch was nice and big.👍 The beach was lovely and the food court/bar/ice cream down there was perfect for all! We bought a boogie board at the resort and couldn't get our youngest out of the water. Decent waves. The activity staff was super (especially Charlie)! My brother and sister in law won the couple show. My husband wasn't super into the shows, some I was iffy on, but he could go to the sports bar. Our 8 yr old was totally drawn to the little kid show before the adult one. The restaurant staff in the buffet was also super! I wish we would have gone over the store area a bit more, short walk from the the resort. Lost of stores, free coffee, free ice cream. And we should have gone into playa del carmen to walk around but we kind of drank by the pool and played vball on the beach and got pooped. Lomas was definitely great to have on the return. They helped us navigate the airport.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks and beverages 24 hours
  • A la carte dining with reservations
  • Unlimited International brands, Domestic beer and House Wine with meals
  • 24 hour room service
  • In-room mini-bar w/water, soft drinks and beer only
  • Kid's club
  • Lounge chairs, towels and umbrellas (pool/beach)
  • Canoeing/Row boating
  • Kayaking
  • Sailing
  • Snorkeling
  • Scuba diving lesson in pool
  • Pool basketball
  • Water polo
  • Pool volleyball
  • Windsurfing
  • Boogie board
  • Tennis
  • Archery
  • Beach volleyball
  • Bocce
  • Chess
  • Dance lessons
  • Ping pong
  • Table games
  • Billiards (pool table)
  • Table tennis
  • Rifle shooting
  • Bicycle tour
  • Access to fitness facilities
  • Aerobics
  • Fitness classes
  • Daily activities
  • Nightly entertainment
  • Access to services and facilities at sister properties, Iberostar Paraiso Beach and Paraiso del Mar
  • 446 rooms in 12 three-storey buildings
  • 1 buffet restaurant
  • 4 a la carte restaurants
  • Snack bar at the beach
  • 5 bars including swim-up pool bar
  • 3 pools
  • Wave pool
  • Lazy river ride
  • Jacuzzi
  • Shopping on-site
  • Tennis court
  • Fitness facilities
  • Steam room
  • Beauty salon (fee)
  • Spa (fee)
  • Free Wi-Fi in common areas (1 device)
  • Conference facilities (fee)
  • Medical services (fee)
  • Dive shop on-site (fee)
  • Motorized water sports (fee)
  • 18-hole golf course on site (fee)

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Balcony with gardenview
  • Mini-bar stocked daily (water, soda, and beer)
  • Concierge service
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Bathrobes and slippers
  • Bathroom
  • Bathrooms with shower or tub 

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Balcony with gardenview
  • Air-conditioned
  • Ceiling fan
  • Mini-bar stocked daily (water, soda, and beer)
  • Concierge service 
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Iron & Ironing board
  • Hair dryer
  • Bathrobes and slippers
  • Bathroom with shower/tub combination
  • Complimentary access to SPA sensations wet area for adults
  • Nightly turndown service with aromatherapy
  • Beach towels in-room upon arrival

Superior Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • 1 King bed
  • Complimentary Wi-Fi access
  • Extended private balcony with whirlpool
  • Gardenview
  • Complimentary access to SPA sensations wet area for adults 
  • Nightly turndown service with aromatherapy
  • Beach towel in-room upon arrival
  • Upgraded mini-bar including flavored bottled water and snacks
  • Concierge service
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Iron & Ironing board
  • Hair dryer
  • Bathrobes and slippers
  • Bathroom with shower/tub combination

Superior Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Bathrobes and slippers
  • Iron & Ironing board
  • Hair dryer
  • Balcony with gardenview
  • Mini-bar stocked daily (water, soda, and beer)
  • Concierge service
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Bathroom with shower/tub combination
  • Located near the beach and pool area
  • Complimentary access to SPA sensations wet area for adults

Poolview Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 4
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Bathrobes and slippers
  • Iron & Ironing board
  • Hair dryer
  • Balcony with poolview
  • Mini-bar stocked daily (water, soda, and beer)
  • Concierge service
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Bathroom with shower/tub combination
  • Located near the pool
  • Complimentary access to SPA sensations wet area for adults
  • Beach towels in-room upon arrival

Family Room

  • Maximum Number of Adults 6
  • Maximum Number of Children 2
  • Maximum Occupancy 6
  • Air-conditioned
  • Ceiling fan
  • Iron & Ironing board
  • Bathrobes and slippers
  • Hair dryer
  • Connecting rooms, one with 2 double beds and the other with 1 king bed
  • Minimum Adults 4
  • Minimum Occupancy 4
  • Balcony with gardenview
  • Mini-bar stocked daily (water, soda, and beer) 
  • Concierge service
  • 24 hour room service menu featuring special kids menu options
  • Flat screen smart TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Bathroom with shower/tub combination
  • Located near the pool
  • Priority dinner reservations at specialty restaurants
  • Complimentary access to SPA sensations wet area for adults
  • Family amenities 
  • Microwave (available upon request and subject to availability)

Restaurants

La Pagoda

  • Buffet for breakfast, lunch and dinner
  • International
  • Casual dress code

Jambalaya

  • à la carte for dinner
  • Southwest/Cajun
  • Reservations required
  •  Casual dress code

El Museo

  • à la carte for dinner
  • French
  • Reservations required
  • Elegant dress code (Jacket and sleeved shirts or polo shirts, dress sandals or shoes for gentlemen)

Grill and Snack Bar

  • Snacks and Grilled items

El Fogon Steakhouse

  • à la carte for breakfast, lunch and dinner
  • Steakhouse for dinner
  • Reservations required for dinner
  • Casual dress code for day
  • Elegant dress code for dinner (Jacket and sleeved shirts or polo shirts, dress sandals or shoes for gentlemen)

El Fogon Italiano

  •  à la carte for dinner
  •  Italian/Mediterranean
  • Reservations required
  • Casual dress code

Bars

  • Las Olas Pool bar
  • Beach Bar
  • Las Rocas Swim-up bar
  • Acuario Lobby bar
  • Theatre Bar


Child Policy - Special child rates available for up to 2 children (3-12 years) sharing room with 2 adults. There must be one full paying adult in each room to receive the child rate. 

For the Kids

  • Kids Club Ages 4-12
  • Play area
  • Games Room/Arcade 
  • Babysitting or child care service ($)
  • Teen Club Ages 13-17
  • Separate children's pool and water park

Spa Treatments

  • Aromatherapy 
  • Manicure treatments 
  • Pedicure treatments 
  • Reflexology 
  • Steam room 
  • Temazcal (Mayan steam treatment) 
  • Facial 
  • Body wraps 
  • Massage therapies 
  • Hydrotherapy 
  • Salon  services

Playa Paraiso Golf Club

  • Designed by P.B. Dye
  • Carretera Chetumal-Cancun Km.309
  • golfparaiso@iberostar.com.mx1 
  • Par 72
  • 18 holes 
  • Golf Course located near the resort

Special golf rates available for Iberostar guests. Offer subject to change without prior notice.

Exchange Privileges - Guests staying at this hotel can also enjoy the facilities and dining privileges at the Iberostar Paraiso del Mar or Iberostar Paraiso Beach. (Subject to availability and reservations required.)
Guests are granted full access from 9:00 a.m. to 6:00 p.m. to the following hotels: IBEROSTAR Tucan/Quetzal, IBEROSTAR Cozumel and IBEROSTAR Cancun. 
Guests are granted restricted access to IBEROSTAR Paraiso Maya: access only to shared water amenities including pool, splash park, wave pool and lazy river. 

Important: Reservations are required for all a la carte restaurants, subject to availability. Transportation between hotels is not included.

Honeymoon Bonus  - Receive a bottle of champagne, fruit basket and gift. Marriage certificate copy will be required upon arrival in reception of the hotel. Please request at the time of booking. Amenities are subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Paraiso Lindo
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Paraiso Lindo
Carr Chetumal - P Juarez km 309, Playa Paraiso, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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