Iberostar Paraiso Lindo

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A part of the large Iberostar complex, the Iberostar Paraiso Lindo is an excellent 4 1/2 star hotel with large pools and a great beach with tons of palapas. Gourmet food and a huge 27,000 sq. ft. spa. The resort offers free shuttles as well. Great for couples, singles and families who want lots of amenities.


Overview

Expect top quality Iberostar service at this simply elegant resort, surrounded by an enchanting, beautiful Caribbean beach. The Iberostar Lindo boasts all the excitement & fun of having a wave pool and lazy river ride right at the hotel! Five air-conditioned specialty restaurants and a free 'dine around' program at the sister Iberostar Paraiso del Mar and Paraiso Beach hotels will tempt you to indulge in several options of gourmet dining.

Location: Directly on the beach, 15 minutes from Playa del Carmen, 30 minutes from the airport.


Highlights
  • Great pools with a lazy river, splash park and wave pools
  • Lots for the kids to do with supervised activities and games, a teen club, mini-disco, carousel and water park
  • White-sand beach with a range of watersports
  • Use of the amenities at the other Iberostar Paraiso Playa resorts
  • Many dining options
  • Awarded TripAdvisor's Certificate of Excellence



tripadvisor Traveler Reviews
  • Eric W :
This place was AMAZING

If anyone hear is posting negative reviews you must not be able to have a good vaca anywhere. Iberostar paraiso Lindu was hands down the most beautiful, safest, friendliest , most relaxing and most entertaining resort Ive ever stayed at. The people are so wonderful here first and foremost. The food was great, the pools were clean and everybody seemed to have a great vaca. The poolside, beachside chairs with tiki roofs go quick but that is at every resort. Safety was NOT a concern as guards roamed the grounds and help you if you were lost. Mostly everyone spoke a little english and the salesman were not pushy like other places I have been. Dont believe anything negative about this place . Iberostar resorts are gorgeous and i would LOVE to go back there again. Iberostar Paraiso Lindu , Paraiso yall kick @ss

  • bailey533 :
Getaway

Food was horrible. Drinks were watered down. The beach and pool are were beautiful. The hotel was very pretty however the towels and bed linens were terribly old and not good quality. The staff was pleasant.

  • Robbie G :
Wedding party

We visited for a friends wedding. The resort was clean and everyone was friendly. Our room was fresh daily and Rosa, the maid, was very thorough. The swim up bartender, Hugo and the Sports Bar bartender, Rudolpho were excellent. Took the time to get to know the customers and took great care of the entire wedding party. Wedding on the beach was beautiful and their private dinner on the beach was awesome. We had a great time and would definitely return.

  • dxm1515 : Miami, Florida
Family Trip to Riviera Maya

Just returned from a week stay at the Lindo. It was my husband and I, and our 3 year 8 year old boys. We had a great time! Things started with a bit of a hiccup. I had sent an e-mail before the trip asking for a roll away bed, making a dinner reservation for the Japanese Restaurant, and asking that we not be put in building 55 since I had heard that it was the closest to the theater and you could hear the show in your room. They did not know about the roll away bed, put us in building 55, and the day we went for our dinner, they could not find our reservation. On the plus side, they brought the roll away bed within an hour of us being there. Also, the noise from the theater did not really bother us. I actually didn't mind being in building 55 since it was the closest to the main buffet and lobby area. As everyone else has said, the grounds are absolutely stunning. The pools are HUGE! If you have small children, you will enjoy the pools at the Beach/Del Mar area more since they have shallow areas. The room was clean, the A/C was cold and we had no issues with it being noisy. The food at the buffet was very good. I have seen complaints from people about the food being cold. I like my food really hot, and always found the food temperature to be good. In fact, there was a pasta station where they would make your pasta on the spot, a meat section where they would make steaks, chicken, etc. on the spot, and a Mexican section where they did the same thing. And the food was always being restocked with fresh food. My kids loved the water park, wave pool and lazy river. They have kids night at the shopping center on Tuesday and Thursday, with a couple of inflatable bounce houses. Bring mosquito repellant! We would usually stay in the beach until around 7:30, and were always surrounded by mosquitos on the walk back. They weren't really an issue during the day, but definitely as the evening got closer. I would definitely consider staying in this resort if we are ever in the area again.

  • CoMountains4Ever :
Worst vacation ever! $560.00 dinner on the beach - Disaster!

This was highly anticipated family trip, took a lot of planning because some of us were coming from the USA, others - from Europe.We are not new to all-inclusive resorts in Mexico. This time we decided to try Iberostar Lindo - and it was by far the worst experience ever! It started and ended with tears of disappointment.I'm not picky, but I do expect things to be at least somewhat close to what is advertised and promised.With exception of few good things: well-kept grounds, wave pool, maid service, entertainment and kids club stuff - it's quite bad.On the arrival we were given a room on the ground floor because we had a stroller and there are no elevators ( I thought it was thoughtful), when we got there (5324) it was absolutely awful: muggy smell of mold, stained bed spreads, dirty bed skirt, cracked phone, torn off the wall headboards not attached with loose screws hanging. Air conditioner was so loud, nobody would ever be able to sleep with it being on...I called the front desk and was offered to upgrade to the only available suite at discounted rate of $500 per night.!>!!!I was not planning to spend more and also carry the stroller to the 3rd level without an elevator. I was not going to spend my vacation with two little kids in a stinky room but apparently nothing else was available...Finally, hour later we were moved to the room on the second floor that was fine.Had to carry a big stroller up and down the stairs but at least we were sleeping in a clean room.At that time we could not get any food because the restaurants were getting open in 1.5 hour and room service told us it would be the same time to wait for food in the room... It's hard to explain to 6 year old that there's no food available (all-inclusive resort ?)...By the way, the food that we expected to be a bit better at this level resort was mediocre at best, for most part everything was super salty, not a great variety. The worst thing is a really poor selection of fruit: not a single strawberry to be found, no mangoes (in Mexico! in July!), canned fruit at the smoothie(!) station, hard as rocks pears... Not a ripe tomato in sight...To get a decent drink at the bars you should show the bartender tip in advance, otherwise it would be watered down syrup.Our dinner at Japanese restaurant was horrifying.All the restaurants lack the air conditioningThis restaurant was the worst, you could hardly breathe. The chef came after a long wait and was showing her skills, dropped her tools couple times and then her spatula went and smashed a little girl on the other end of the table right in the face !!!!! The lady -chef just made this "Oops" face and continued - no apology, nothing !?!?!?! Then finally someone from the stuff realized what happened, sent her away and brought some ice for the screaming child...We left.The food at the Mexican restaurant was worth than the Mexican food you could get at the buffet (?)Hot dogs and hamburgers on the beach are disgusting. The only good food on the beach is when it's made there by the chefs ( we had paella and fish-fry).Minibars in the rooms don't get restocked until you call and ask for it.The territory is well kept for most part, but the constant smell of sewer on the wooden walk to the beach and area around is horrible.The lazy river has no movement, the water is dirty and not enough tubes either...Pirate ship play ground looks great on the pictures but in reality is very shallow and is fun for 3-4 year old kids, not older.Another disappointing thing is the lack of chairs on the beach and at the pools, though there are notes not to take spots, people were doing it and nobody from the stuff were ever looking or checking. It was almost impossible to find a spot even mid-morning.The major disaster was our family dinner on the beach. I knew the food will be ok at best despite the fact that it costs $ 560.00 (american!) in all-inclusive resort.But my aunt had her 50th birthday and I really wanted to make it special.I made a booking well in advance with concierge Alejandra, discussed the menu, cake/candles she said it would be beautiful and special. I came down the day of and confirmed that the dinner was on, reminded her about birthday celebration, cake/candles. She said, yes, yes, we will make it very special. She took down my aunt's room number and said they would do something special in the room as well - I didn't asked, she offered, and I thought it was great.We went to the beach, had lunch, came to the room - there was nothing! No flower or balloon, or "all-inclusive" champagne... Nothing... Nothing at all...Why to offer, if nothing is done ?On our previous trip my friend's daughter had her 4th birthday, other resort made it fun: she had flowers, little gift, card, they served her special ice-cream, cake - all these little things that cost nothing but make you feel special.Here was nothing.Dinner on the beach. $ 560.00 for 4 adults. We were supposed to have a different wine list - I'm paying , it's not free - no, there were only wines that are poured at the buffet.No promised seafood dish to share, everything except main course tasted bad. We tried to enjoy ourselves despite all that.I quietly asked the waiter about candles/cake.HE HAD NO IDEA! The concierge never told the kitchen!!!!! She never told anybody it was a birthday celebration!!!50th Birthday!Instead of spending time with my family I had to talk to all these managers who were just blaming each other department. I just wanted this to be over. Somehow they scrambled and brought us a piece of cake, shouldn't be such a big deal at the resort that have food ready all the time...I felt so bad, I tried to plan something nice and it turned out so awful...Bad food (except the entree), buffet wine, no cake... What did we pay for???The whole evening was ruined.We ended up ordering pizza and drinks from room service in the room.Next day we were leaving and I talked to the front desk again about their mishap and our ruined dinner. The guy said it was all the kitchen fault...There we go again...I just wanted someone to be responsible for ruining the evening. I was trying to make a point that if something is planned and the money is paid, it has to be the way it was planned. I talked to the same concierge about the party 2-3 times and she didn't do her job.Nobody cared, I felt I was robbed. I wish I have never planned this!I paid and left. Bottom line - nobody at this resort cares, nobody! They lie, they take your money, they do nothing!Needless to say, we will not be going back!There are plenty of other places in Mexico to take your family!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks and beverages 24 hours
  • A la carte dining with reservations
  • Unlimited International brands, Domestic beer and House Wine with meals
  • 24 hour room service
  • In-room mini-bar w/water, soft drinks and beer only
  • Kid's club
  • Lounge chairs, towels and umbrellas (pool/beach)
  • Canoeing/Row boating
  • Kayaking
  • Sailing
  • Snorkeling
  • Scuba diving lesson in pool
  • Pool basketball
  • Water polo
  • Pool volleyball
  • Windsurfing
  • Boogie board
  • Tennis
  • Archery
  • Beach volleyball
  • Bocce
  • Chess
  • Dance lessons
  • Ping pong
  • Table games
  • Billiards (pool table)
  • Table tennis
  • Rifle shooting
  • Bicycle tour
  • Access to fitness facilities
  • Aerobics
  • Fitness classes
  • Daily activities
  • Nightly entertainment
  • Access to services and facilities at sister properties, Iberostar Paraiso Beach and Paraiso del Mar
  • 446 rooms in 12 three-storey buildings
  • 1 buffet restaurant
  • 4 a la carte restaurants
  • Snack bar at the beach
  • 5 bars including swim-up pool bar
  • 3 pools
  • Wave pool
  • Lazy river ride
  • Jacuzzi
  • Shopping on-site
  • Tennis court
  • Fitness facilities
  • Steam room
  • Beauty salon (fee)
  • Spa (fee)
  • Free Wi-Fi in common areas (1 device)
  • Conference facilities (fee)
  • Medical services (fee)
  • Dive shop on-site (fee)
  • Motorized water sports (fee)
  • 18-hole golf course on site (fee)

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Balcony with gardenview
  • Mini-bar stocked daily (water, soda, and beer)
  • Concierge service
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Bathrobes and slippers
  • Bathroom
  • Bathrooms with shower or tub 

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Balcony with gardenview
  • Air-conditioned
  • Ceiling fan
  • Mini-bar stocked daily (water, soda, and beer)
  • Concierge service 
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Iron & Ironing board
  • Hair dryer
  • Bathrobes and slippers
  • Bathroom with shower/tub combination
  • Complimentary access to SPA sensations wet area for adults
  • Nightly turndown service with aromatherapy
  • Beach towels in-room upon arrival

Superior Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • 1 King bed
  • Complimentary Wi-Fi access
  • Extended private balcony with whirlpool
  • Gardenview
  • Complimentary access to SPA sensations wet area for adults 
  • Nightly turndown service with aromatherapy
  • Beach towel in-room upon arrival
  • Upgraded mini-bar including flavored bottled water and snacks
  • Concierge service
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Iron & Ironing board
  • Hair dryer
  • Bathrobes and slippers
  • Bathroom with shower/tub combination

Superior Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Bathrobes and slippers
  • Iron & Ironing board
  • Hair dryer
  • Balcony with gardenview
  • Mini-bar stocked daily (water, soda, and beer)
  • Concierge service
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Bathroom with shower/tub combination
  • Located near the beach and pool area
  • Complimentary access to SPA sensations wet area for adults

Poolview Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 4
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Bathrobes and slippers
  • Iron & Ironing board
  • Hair dryer
  • Balcony with poolview
  • Mini-bar stocked daily (water, soda, and beer)
  • Concierge service
  • Flat screen TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Bathroom with shower/tub combination
  • Located near the pool
  • Complimentary access to SPA sensations wet area for adults
  • Beach towels in-room upon arrival

Family Room

  • Maximum Number of Adults 6
  • Maximum Number of Children 2
  • Maximum Occupancy 6
  • Air-conditioned
  • Ceiling fan
  • Iron & Ironing board
  • Bathrobes and slippers
  • Hair dryer
  • Connecting rooms, one with 2 double beds and the other with 1 king bed
  • Minimum Adults 4
  • Minimum Occupancy 4
  • Balcony with gardenview
  • Mini-bar stocked daily (water, soda, and beer) 
  • Concierge service
  • 24 hour room service menu featuring special kids menu options
  • Flat screen smart TV
  • Digital safety deposit box
  • Coffee and coffee maker
  • Bathroom with shower/tub combination
  • Located near the pool
  • Priority dinner reservations at specialty restaurants
  • Complimentary access to SPA sensations wet area for adults
  • Family amenities 
  • Microwave (available upon request and subject to availability)

Restaurants

La Pagoda

  • Buffet for breakfast, lunch and dinner
  • International
  • Casual dress code

Jambalaya

  • à la carte for dinner
  • Southwest/Cajun
  • Reservations required
  •  Casual dress code

El Museo

  • à la carte for dinner
  • French
  • Reservations required
  • Elegant dress code (Jacket and sleeved shirts or polo shirts, dress sandals or shoes for gentlemen)

Grill and Snack Bar

  • Snacks and Grilled items

El Fogon Steakhouse

  • à la carte for breakfast, lunch and dinner
  • Steakhouse for dinner
  • Reservations required for dinner
  • Casual dress code for day
  • Elegant dress code for dinner (Jacket and sleeved shirts or polo shirts, dress sandals or shoes for gentlemen)

El Fogon Italiano

  •  à la carte for dinner
  •  Italian/Mediterranean
  • Reservations required
  • Casual dress code

Bars

  • Las Olas Pool bar
  • Beach Bar
  • Las Rocas Swim-up bar
  • Acuario Lobby bar
  • Theatre Bar


Child Policy - Special child rates available for up to 2 children (3-12 years) sharing room with 2 adults. There must be one full paying adult in each room to receive the child rate. 

For the Kids

  • Kids Club Ages 4-12
  • Play area
  • Games Room/Arcade 
  • Babysitting or child care service ($)
  • Teen Club Ages 13-17
  • Separate children's pool and water park

Spa Treatments

  • Aromatherapy 
  • Manicure treatments 
  • Pedicure treatments 
  • Reflexology 
  • Steam room 
  • Temazcal (Mayan steam treatment) 
  • Facial 
  • Body wraps 
  • Massage therapies 
  • Hydrotherapy 
  • Salon  services

Playa Paraiso Golf Club

  • Designed by P.B. Dye
  • Carretera Chetumal-Cancun Km.309
  • golfparaiso@iberostar.com.mx1 
  • Par 72
  • 18 holes 
  • Golf Course located near the resort

Special golf rates available for Iberostar guests. Offer subject to change without prior notice.

Exchange Privileges - Guests staying at this hotel can also enjoy the facilities and dining privileges at the Iberostar Paraiso del Mar or Iberostar Paraiso Beach. (Subject to availability and reservations required.)
Guests are granted full access from 9:00 a.m. to 6:00 p.m. to the following hotels: IBEROSTAR Tucan/Quetzal, IBEROSTAR Cozumel and IBEROSTAR Cancun. 
Guests are granted restricted access to IBEROSTAR Paraiso Maya: access only to shared water amenities including pool, splash park, wave pool and lazy river. 

Important: Reservations are required for all a la carte restaurants, subject to availability. Transportation between hotels is not included.

Honeymoon Bonus  - Receive a bottle of champagne, fruit basket and gift. Marriage certificate copy will be required upon arrival in reception of the hotel. Please request at the time of booking. Amenities are subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Iberostar Paraiso Lindo
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Iberostar Paraiso Lindo
Carr Chetumal - P Juarez km 309, Playa Paraiso, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.