• Iberostar Quetzal

    Riviera Maya, Mexico
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Our Opinion

The Iberostar Quetzal, is a perfect family-oriented resort geared for families with children. The grounds have a very outdoorsy feel. There is exotic wildlife teeming everywhere, which adds a nice touch to the resort. A lot of the entertainment held are geared more for kids. Great buffet items available. Make sure to check out the Japanese and Steakhouse a la carte restaurants, as they offer quality food and great entertainment. Great pool with plenty of activities to do.

Iberostar Quetzal

A stunning hotel, in beautiful natural surroundings, on the white sands of Playacar Beach. Tropical gardens with birds and wildlife, and winding pools complete the picture. The hotel has two distinct halves: the Quetzal, which features colonial-style paintings and furniture, and the Tucan, which has reproductions of carvings from Mayan ruins. The Iberostar offers excellent value and provides travelers with that comfortable home-away-from-home feel. Featuring a Kids Club, refreshing pools, specialty dining, nearby golf, a luxury spa, honeymoon bonuses, and a picturesque beachfront location, this Riviera Maya hotel is ideal for families, couples, and groups.
Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.

Iberostar Quetzal Reviews

  • TripAdvisor Reviews
  • Iberostar Quetzal Playacar
    • TripAdvisor Traveler Rating
      Iberostar Quetzal Playacar Rating 3366 Reviews
    • Location
    • Sleep Quality
    • Rooms
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    • Value
    • Cleanliness

    TripAdvisor® Traveler Reviews

    An unexpected discovery

    What a pleasure to discover an affordable all inclusive concept where the service is amazing And the food is VERY good. Definitly a come back. See a funny picture this was a pool party whatever your... Read Full Review

    2016-09-27 - Reviewed By : missyl795 - Montreal, Canada
    Amazing Hotel Iberostar Quetzal

    What an amazing hotel just got back from a week at this Hotel and wished had stayed longer. The hotel itself is so different all its main locations reception, stage show, buffet everywhere has no... Read Full Review

    2016-09-25 - Reviewed By : loraine h - london
    Honest Review the Good and the Bad

    Just wrapped up my 5 day stay at the Iberostar Quetzal Resort and can't wait to go back. Below is an extensive but honest (the good and the bad) review of my stay at the resort broken down: Hotel... Read Full Review

    2016-09-24 - Reviewed By : MarisolParasol - Los Angeles, California

Iberostar Quetzal Deals

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Hotel Amenities


  • 350 rooms in Tucan section & 350 rooms in Quetzal section all in Villa style 3-storey buildings
  • 2 buffet restaurants
  • 5 a la carte restaurants: Steakhouse, Mexican, Italian and Grill, dress code & reservations required
  • 6 bars
  • Disco
  • 3 pools including 1 Adults only pool with swim-up bar and 1 Children's pool
  • 3 (lit) tennis courts
  • Boutiques
  • Gift shop
  • Fitness facilities
  • Steamroom
  • 2 Jacuzzis
  • Beauty salon
  • Spa
  • Dive shop on-site
  • Scuba diving on-site (fee)
  • Free WiFi internet
  • 18-hole golf course 10 minutes away


Hotel Rooms include:
  • 1 king or 2 double beds
  • Built in day-bed
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • WiFi
  • Sitting area
  • Mini-bar
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Balcony
  • Max occupancy 4 persons

All Inclusive Features

  • Buffet breakfast, lunch and dinner daily
  • 24 hour snacks
  • A la carte dining w/reservations
  • Unlimited International brands, Domestic beer and House Wine - 24 hours
  • Room service from 11am-11pm
  • Sailing
  • Hobie cats
  • Windsurfing
  • Kayaking
  • Canoeing
  • Snorkeling
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis
  • Use of bicycles
  • Volleyball
  • Soccer
  • Exercise classes (Aerobics)
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment

Kids Deals

Kids Deals - Kids under 4 stay & eat free when sharing room with 2 adults. Max 2 kids. Children 4-12 pay child rates.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, Playground and kids' pool. Babysitting available (fee).


Exchange Privileges - Guests staying at this hotel can also enjoy the facilities of the Iberostar Paraiso del Mar/Beach or the Iberostar Cozumel (until 6pm). Transportation is not included.

Honeymooners - Receive a room upgrade (based on availability at time of check-in) and a fruit basket. Request when booking. Requires proof of marriage certificate at check-in.

Wedding Packages - Wedding packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Extra Info

Some restaurants may be open for certain meals only and limited visits may apply. Reservations and dress code may be in effect for a la carte restaurants. Time restrictions may apply for water sports. Appointments required for spa treatments.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Note: Escapes.ca makes every effort to ensure that information on this page is current, however, all information on this page is subject to change without notice.

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