Le Reve Hotel and Spa
- What's Included
Stylish and comfortable, the all inclusive Le Reve Hotel and Spa in Playa del Carmen features unique accommodations with private terraces and stunning sea views. Cool off in the infinity pool, enjoy authentic cuisine in the on-site restaurant and let the kids run free in their very own Kids Club. There are a variety of soothing spa treatments available, and major attractions and ancient ruins nearby for exploring.
â??Location: Beachfront, 10 min drive to Playa del Carmen, 45 min from the airport.
Hotel is in very quiet area away from hustle of big resortsOnly 25. Rooms there so u donâ€™t see too many people and itâ€™s very quiet thereRooms are nice but very plain ,advice to owners please redecorateWi fi charges 10$ day, but most carriers offer now Mexican planSo disregard wi fiPool is too shallow for swimming but itâ€™s nice to sit and watch ocean from pool areaDonâ€™t mind others people saying beach is rocky and not for swimming Walk over 10 steps and there you will find plenty of clean pure white sandy beach Restaurant got very good food gourmet style with nice presentation We met chef and he is awesome ,Mexican food with European FlareOnly problem breakfast is by menu only and you canâ€™t just grab cup of coffee and danish Need to wait to be served Suggest to management at least to provide coffee machines in the rooms Taxi to playa del Carmen 15$ each waySo u kind of stuck in the resort No entertainment of any kind there and like I said before itâ€™s vey quiet
We liked the rooms and the silence of this small place in PdC. Quite a long way from the city. The restaurent was not at all good. Breakfast was nice but the dinner really dissapointing. The decore of the restaurent was super boring and sterile. Tried to walk to other restaurents near by but thats not at all easy because of resort fortresses so you need taxa or your own car.
We where here from 25. Dec to the 4th of january. It is a small hotel with very very friendly stuff. It was a pleasure to met them.The rooms has the best years behind, i think many rooms should be renovated. And the towel renewal should be more proffessional.By the price we payed in switzerland for this hotel ( 2 Beach Villas with Pool) i want that the roombar will be filled every morning and not by my own when i ask at the bar.Overall the stuff in the restaurant an that it is a small hotel makes it positiv. But the rooms need a refreshing.
The main thing future travellers need to know is that the area of sand on the beach is very narrow and beyond that is rocks, making it totally impossible to go in the sea; you canâ€™t walk across the rough and slippery rocks. The only way to swim in the sea was to walk along the beach to the small and crowded area of public beach a little way away.The area is definitely beautiful but La Reve is not ideal. The reception staff welcomed us when we arrived by telling us that we would have to pay $10 per room key if we lost them and $80 if we lost the safe key - not the most welcoming of receptions. There were also a lot of things that needed fixing before we could settle in - our room key didnâ€™t work and the safe also didnâ€™t work. The sheets were nylonny - sticky to lie on. The taps were loose and rusty. Everything cost money - the wifi would have been $10 US a day. The food in the restaurant was European style, not Mexican, and was bland and expensive. We solved this by taking a taxi to Playa del Carmen every evening. The pool was lovely however, the beach sandy and glorious (though, as I said, we couldnâ€™t go in the water) and the weather perfect. Oh - and the charming receptionist turned into the Wicked Witch of the West when she momentarily thought - mistakenly - that we'd lost one of our room keys.Also there were kids though they say it's adults only
My partner and I stayed at Le Reve for 5 days. The weather was warm. Suitable for tee shirts and shorts.For transportation to and from the airport we used CancunCheapTransfers. Paid $55 for a private vehicle each way (paid for the vehicle not per person) and highly recommend them. They were on time and no problems whatsoever both times. Transportation provided through the hotel was much more. Skip it! The hotel also never returned our emails when we inquired about airport transportation a week before our arrival.At Le Reve we stayed in one of the â€śvillasâ€ť, room 5b. It was a good choice because it was an end unit furthest room from the loud music blasting from the pool area. Also, I imagine the bottom units hear furniture moving on the tile floors from above.Pros:The view from the room (and the bed facing the window) was truly wonderful with palm trees and the beach directly facing us. It was a top floor unit (second floor) so we had a hot tub on the balcony instead of a wading pool like the ground floor "villas". We loved sitting in the hot tub both day and night looking at the beautiful view right in front of us. Air conditioning in the room was strong. The tv was big and we watched Netflix using my own account.The staff was without exception very friendly and attentive. Ursala and Jose and many others were always helpful and pleasant to deal with. Service was undeniably good. The pool area was small but nice. A big tree provided shade. The pool was shallow and not suitable for adult swimming (laps). The turtle pool in front of the restaurant was bleak and could use some landscaping. We ate in the restaurant once. It was just OK. Small portions. My hen was good but the steamed vegetables consisted of several pieces of mixed vegetables smothered in butter. My partner didn't enjoy his steak. The onion soup needs more of everything and needs to be served much hotter. A bread basket would also have been nice. Cons:The room was small with a small refrigerator. Refrigerator can be noisy at times when the cooling cycle starts up. No microwave. No coffee maker. The window curtain was tattered and the handle on one side fell off. However, the double curtains do keep the room dark. Pillowcases with many holes. Torn sheets. Rust all over light fixtures. No smoke alarm on ceiling. Handles on closet doors were missing (just visible screw holes where there should be handles). Closet doors did not open smoothly. The bathroom door knob is coming apart. No hooks or towel bars to hang clothes and towels except for one little hook on the wall outside the shower door. No box of tissues. No waste basket in main area of room. No pens or stationary. No room service menu. Room service was spotty but friendly. My partner said his coffee was good (and he enjoyed his hamburger from the snack bar). Small snack bar near the pool blasted pop/rap music (ie, Miley Cyrus type stuff, etc.) day and night. Most of the rooms face the pool so this is the soundtrack youâ€™ll be listening to while youâ€™re in the room or around the pool area. It wasn't pleasant for me because I like quiet. Smoking is allowed on the beach, on balconies, around the pool. I was regularly breathing in second hand smoke in all those places as it seemed someone within 8 feet was always smoking and the wind was blowing it into my direction. People in the "villa" next to ours were frequently smoking outside and the wind blew the smoke into my room and my face day and night. The concierge said nothing could be done about it.Internet access was an additional $10 a day and was either slow or non-existent in our room. I think the charge was removed because I complained every day that the network connection wasnâ€™t working. Tiny gym which I never used.The beach outside the hotel is a busy public beach. The hotel provides comfortable beach furniture. It was fun to watch the families and tourists but it wasn't isolated or quiet. You absolutely must have beach/water shoes for the sharp rocks in the water and in some areas where the ocean meets the beach. You don't need foot protection if you're just staying on the sand.The hotel is not in town. The taxi ride to Playa Del Carmen was $17 each way (the hotel will call a taxi for you). Unfortunately, the main avenues of Playa Del Carmen are tacky and crowded with tourists, shops selling souvenirs, restaurants and bars. It's not quaint or charming or a tropical paradise but a rather crass strip mall besides the beach filled with vacationers seeking an illusive tropical paradise and businesses catering to them - along with the usual characters wanting to separate tourists from their money. Le Reve is a bit isolated so we arranged a couple excursions. Rio Secreto was worth the visit to see the limestone caves. Beware. We paid Rio Secreto for transportation but they never arrived at the designated spot so we hurriedly took a taxi to catch our tour. Rio Secreto also never provided promised transportation (back to hotels) for other people we met on the tour so unexpected and frustrating last minute arrangements had to be made.We went on the Surf & Turf tour with The Snorkel Shop and had a good time snorkeling in corals reefs and seeing interesting caves (not the best reefs I've been to but we did see some colorful fish, a variety of coral and a manta ray). Bottom line on Le Reve Hotel: Hard working, friendly and helpful staff. Somewhat decrepit and limited accommodations. Too many annoyances in general. Attempts by staff to sell me time shares at the hotel were not appreciated. Would not stay here again nor would I visit Playa Del Carmen again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
Resort Location Map
Le Reve Hotel and SpaRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Playa Xcalacoco, Fraccion 2A Playa Del Carmen Quintana Roo, Playa del Carmen 77710 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
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