- What's Included
- All Inclusive Features
- Restaurants & Bars
Located along the lively Fifth Avenue in Playa del Carmen, Live Aqua Boutique Resort is a modern Adults Only hotel to get away from it all. Experience superior service, quality, and cuisine options in a relaxed intimate setting. Bask in the sun on the terrace, gaze at the Caribbean from the infinity pool, and get a refreshing drink from the bar. Or settle in to a comfy sunbed and forget about the rest of the world for a while. When you need another drink or a bite to eat, all you have to do is ask. When night falls, feel the energy of Playa's most famous street from the hotel terrace. Revel in the chic cosmopolitan ambiance that can only be found at Live Aqua.
Location: Downtown Playa del Carmen; approximately 50 km from Cancun International Airport
I will be arriving in Playa del Carmen tomorrow morning, and contacted the hotel to see if it was OK for us to check in early so we could start enjoying the hotel until our room would be ready at 3PM. I was told that the most they could do was allow us to leave our bags at the front desk, but we are not allowed to even enter the hotel before 3 PM, and that on the day of our checkout we must leave the property at 12PM or request a late checkout at an additional charge. The reason they gave for this is that it is an All Inclusive resort. I have been to many All Inclusive resorts in the Riviera Maya area and this is the first time I have been confronted with such a ridiculous policy. All the resorts I've been to have allowed us to use the facilities from the moment we arrived until the moment of our pickup for the trip back, and the 3PM for check in and 12PM for check out only applied to the use of the room. I hope I will be able to amend this review to a more positive one after my stay, but I must say that this trip is starting off on the wrong foot.
We liked this hotel because it was so beautiful. Our room was gorgeous and spacious. The infinity pool was pretty. The bartenders and wait staff was phenomenal. We were there a week. There was no jacuzzi anywhere on site. We asked around. I read a review some where after I got back that somebody had upgraded their room to get one in their room, but when I asked if there was a jacuzzi the staff told me that there are no jacuzzis at the hotel. This disappointed me because I thought all hotels have jacuzzis.. at least by the bar. The pretty pod swings were down for repair so they weren't there and I was really looking forward to getting a picture in one of those. The view from the roof was great, wear sunscreen or a hat because there's not much to do but stand in the pool or lay out... drink.. eat. The food was pretty good but not the best I've had at resorts. I'm used to Sandals and the food on cruises that is way better. There was no volleyball or live music or anything like that... we were kinda bored. We aren't big drinkers... we had maybe 3 drinks a day so we played cards, took naps, did excursions to go scuba diving a few times. This place is great if you just want to go and lay by the pool, but if you want to be entertained... maybe book a cruise. As soon as we got home, we booked a cruise because we miss all the activities and fun stuff to do scheduled at all hours of the day.
This my first review....that I have ever written...on any website. The fact that I took time to write this says a lot about this establishment!My boyfriend and I are in our late 20's, we traveled to Playa Del Carmen the last week of August. When booking, we stumbled across this hotel on TripAdvisor. After continuing our search for hotels, we realized this was our probably our best bet to just book based on the reviews and traveler photos. This all-inclusive adult only hotel is the entire package.The food was great. You have so many options when hanging out on the rooftop pool. Sushi, nachos, tacos, salad, burger....etc. Breakfast was wonderful. Dinner was also wonderful and we even tried new things that we normally wouldn't at home. You even have 24 hour room service!!ALL OF THE STAFF were outstanding. They are some of the kindest people you will ever meet, always smiling and attending to everyone.They have been trained very well and are the perfect example of what working in the hospitality industry should be like. Eddie, WE LOVE YOU! Eddie is such a great guy, personable and makes whatever you ask him, he'll even create his own drink if you can't think of one. Thanks you Larissa as well and all the other staff we met during our trip. We appreciate you! I wish I could remember everyone name but we left about 2 weeks ago. Probably should've written this at the airport when the names were fresh. Haha. If you are an early bird and hit the sheets before 11pm this may not be the hotel for you. People are on vacation, people will be partying, and the noise/loud music from the streets depending on your room is located, will likely be the only issue you have with this hotel. I am a light sleeper, so the music did wake me up after the alcohol from the night before, wore off. :)The room is quite nice, modern/contemporary decorations, large full body mirror, large spacious closets, and most importantly a VERY comfortable bed. The level of cleanliness, hospitality, professionalism, and relaxation this boutique hotel has to offer is why it has these amazing ratings/reviews across the board. Our next visit to Playa, we will for sure be staying at Live Aqua Boutique!!! :)
Usually with all inclusive hotels I am skeptical on the food, the friendliness of the staff, and location of the hotels and all were perfect here at the Live Aqua Boutique. My boyfriend and I are in our mid 20s, so the hotel is an amazing place to relax and getaway with plenty to do all night long with the great location of the resort. The staff (Eddie being my favorite bartender) was genuine, extremely accommodating, and delightful to be around. The food here wasn't like any typical all inclusive, with tons of choices, amazing presentation of the food, and plenty of options we felt no need to get food else where. We returned home and both already miss it! I highly recommend staying at this hotel for your stay in Playa Del Carmen!
I just want to say, I am an experienced Mexico traveler and when we arrived at Live Aqua in Playa, I was blow away. The level of professionalism, cleanliness and style is amazing. I am quite picky with the hotels I stay at - but with Live Aqua I was highly impressed. The food was not only delicious, but also presented beautifully. The rooms are very clean and modern with amazing showers - ours was huge. I am heading back to Live Aqua for the second time this year and highly recommend this hotel to anyone looking for some pampering, relaxation and style!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals a day
- Unlimited alcoholic and non-alcoholic drinks
- Unlimited a la carte dinners unlimited (no reservation required)
- Mini-bar restocked daily (water, soft drinks and beer)
- Room service 24 hours
- Selected international drinks (unlimited, house wine included)
- Daily activities
- Use of Bicycles
- 60 rooms in 4 storeys
- 1 rooftop pool
- 4 restaurants
- 1 bar
- Fitness facilities
- Internet business center (fee)
- Spa (fee)
- Laundry services (fee)
- WiFi available throughout hotel
- Beauty salon (fee)
- Street View
- Maximum 3 adults
- Non-smoking room
- 1 king-size bed or 2 double beds
- Full bathroom with rainfall shower
- In-room safe
- Flat screen cable TV
- Individual air-conditioning
- Radio/alarm clock
- Iron & ironing board
- Room service 24-hour
- Buffet for breakfast, lunch and dinner
- a la carte for dinner
- Asian fusion
Sushi & Tapas
- a la carte for lunch
- a la carte for dinner
Coffee and Deli Bar
- Coffee shop and snacks
- Breakfast and lunch
- The Bar
Spa treatments and sauna available for a fee at Feel Sense Spa by Live Aqua.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Live Aqua Boutique Resort Playa Del CarmenRiviera Maya,Mexico
- Extra Info
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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