Luxury Bahia Principe Akumal

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A top selling resort that is popular for weddings and honeymoons. Also family oriented with a great kids program. Like most Bahia Principe Resorts, you generally get excellent service. Transat holidays has a representative on site which is convenient. Beach is a bit rocky so make sure you bring your water sandals. Highly recommended. Also check out the sister resorts next door, Grand Bahia Principe Coba and Grand Bahia Principe Tulum.


Overview

One of the most popular resorts in the Mayan Riviera, this beautiful property offers the comfort and luxury of richly decorated suites, as well as fine cuisine and a host of activities to keep adults and children entertained all day. Enjoy impeccable facilities, friendly and courteous service, as well as access to its sister hotels, Bahia Principe Tulum and Coba, located next door. Escape to the fine white-sand beaches of Riviera Maya and experience authentic Mexican hospitality at the Luxury Bahia Principe Akumal Don Pablo Collection!

Location: Directly on the beach in the Mayan Riviera, 30 minutes from Playa del Carmen, 15 minutes from Tulum, 60 minutes from the Cancun airport.


Highlights
  • Large beach and 3 pools
  • Many dining options with access to 15 restaurants
  • Supervised clubs for kids and teens, plus a large water park
  • Golf course on site
  • Access to the adjacent Bahia Principe resorts
  • Awarded TripAdvisor's Certificate of Excellence

tripadvisor Traveler Reviews
  • Joanne F : Toronto, Canada
Average hotel...expected better.

A big group of us came to this resort for a wedding. The resort itself is about a 1 hour and 30 minute drive from the airport in Cancun and is comprised of a few mini resorts. We all stayed on the Akumal resort which is beach front. Rooms: We stayed in building 61 on the second floor. The room is a good size – we got a king size bed and a balcony. A/C always worked – fan was a bit loud. In typical Bahia style, there is no shower curtain – only a half glass wall. Taking a shower will likely result in a wet bathroom floor. Also there are no grips on the tub so it can be slippery and there are no fans in the bathroom, so it gets steamy quick. The bar fridge contains pop drinks, cans of beer, really small samples of basic liquor and some chips. My issue was with the bed – the mattress was sunk in and in need of replacing and the bed itself – sheets and pillows – always had this funky, moldy odor on them. Made it hard to sleep. Many people did request either a king size or double beds and many of those requests were not honoured. Food: The food was hit or miss to be honest. We normally went to breakfast at the Los Corales adults only restaurant as it was closer to our room and less busy. The selection was pretty much the same each day. Normally at these types of resorts, the employee at the egg station are always good and know the basic egg orders. This one didn’t so I’d often get my egg not the way I wanted it. Nothing ever seemed fresh – the pancakes, crepes, French Toast, hashbrowns – always seemed either to be soggy or really hard. The buffet selection for lunch at this restaurant was pretty good. We tried the buffet and a few of the a la cartes for dinner – they were all average. The meat at dinner was normally really salty. The best dinner we had was at Cozumel on the Coba resort – pretty good authentic Mexican food. Keep in mind that only the main buffet has A/C – the others do not and there were times when we were sweating as we were eating our food.Some issues around food: I had such a hard time finding guacamole. There were times when it either wasn’t at the buffet at all or all gone to the point that I had to scrape what I could off the spoon. On top of that, the chips always tasted really stale and hard. Same with the food at the Mexican corner. The drink service really needs to get better at the buffets. There were times where they didn’t even serve us coffee/tea in the morning and times when we had to get our water ourselves. This is just unacceptable. I’ve never been to a resort before where this was an issue. Beach/Pools: There are plenty of pools around and yes it’s true that if you want some shade shelter at the pool you need to be up early – like 5AM/6AM to reserve your chairs. If you want a hut at the beach, this is not a problem. They were always available and there are plenty. Our solution was just to grab a hut at the beach which was closest to the adult infinity pool. The ocean is pretty rough but if there are many wave breaks that the resort created so you can find spots that are relatively calm and less rocky. If you enjoy sealife, you can snorkel pretty much anywhere and see fish but the best spot is right in front of the infinity pool. Lots of fish and some rock formations. Grounds/Train: The resort is massive and the layout doesn’t make sense. For example, the area containing the shops, casino and disco are right at the highway, so pretty far from the Akumal resort. To get there, you need to take a train. But each train has a certain colour/destination they are going to and you will soon find that the train system is confusing and takes a long time to get anywhere. You will often find yourself on a train and then going right back to where you came from. We’ve heard that if you tip the driver they will bring you to your destination and not the one their train says. Wedding: The wedding itself was nice. We went over to the Tulum resort to have it in the gazebo. One thing I will say is that the wedding staff should have cell phones or a direct line that the bridal party can have access to. They were 20 minutes late picking up the bride and she was desperately trying to get a hold of one of the wedding staff but the front desk kept directing her to the person’s office. I’m not too sure about the details the bride and groom were offered but it seemed a little odd to be transported all the way to one resort so that we can get shuffled back to the snack bar until the restaurant. Would have been nice if everything was closer together. They also rush you out of the restaurant as soon as your hour is up. So take that into consideration. Other issues: My husband and a friend were walking along the beach and they happened to pass by an empty bar and the bartender asked if they wanted a drink. They accepted and the bartender began to prepare the drinks. As he was pouring the alcohol, his manager came running and yelling “No sir, No sir, No sir” at my husband as apparently this bar was only for Premier/Prestige Club members. My husband didn’t know this, there was no signage and the bartender clearly offered them a drink. It was the same drink we could have ordered at all the other bars. It wasn’t a type of alcohol only available at that bar. The manager made such a fuss and really angered my husband and our friend. The bartender should have taken a look at the bracelets if this bar was only for special members. Overall, I’m rating this resort 3.5/5. The quality and selection of the food, the smell in the room, drink service and cart/train system is what is driving the low review. I’ve been to resorts in Mexico that have been better and I’ve been to Bahia Principe in Punta Cana, which was a lot better! When in Mexico, I would rather stay at a Dreams or Grand Palladium.

  • albertachickCalgary : Calgary
Excellent Wedding!

We and our wedding group of 57 had an amazing time at this resort! I chose it because it offered activities for everyone and we were not disappointed. The check in, our stay, and wedding were all wonderful. Alex at the concierge desk is amazing and provided exceptional service. Claudia and Paulina with the wedding group made sure everything went perfectly. Everything was on time and as arranged. Tropic one for the photography was amazing! Thank you Santos! We initially were only going to buy a few pictures but after seeing them, we ended up buying the USB with all the pictures!The resort itself is beautiful and the grounds, pools, and beach are immaculate. All of the staff work very hard and it shows. While it is rated as a five star , I would say it is more a 4.5 just because the room furnishings could be updated and there were a few minor issues. The food is fantastic everywhere and you will not go hungry! All of the restaurants provide exceptional service.I did the bridal hair package for the wedding and it was just ok. The girls in the spa are lovely, but if you can do a decent job in your own hair , the save the 99$US and do your own. Thank you to the staff for making our wedding exactly what we hoped for!!

  • marbill2015 : Brampton, Canada
Destination Wedding

Fantastic resort! Most noticeable was the attention to cleanliness throughout the resort and much appreciated. Only stayed a week and because the resort was so large, wanted to experience as much as possible so did not really "connect" with any one particular staff member although each and every one we met was friendly and attentive. Incredible food at the many restaurants tried. Great weather, clean beach, lots and lots of lounge chairs in all the pool areas.....can't wait to return.

  • doanreeves : london
Perfect week away with the kids

We visited this wonderful hotel Nov 6th for a week, took our 2 kids (age 10 & 12). We all had an amazing time and highly recommend this hotel. We had a main floor room, block 62. Not the area we requested but it ended up being just what we wanted. We all enjoy walking and this location is a comfortable walk to both the snack bar/restaurant and the main lobby and pools. We ate at 4 a la carte restaurants, La Gran Tortuga, Mikado (show table),Tequila and Frutos del Mar. We opted not to do Gourmet with the kids as all of these (aside from Mikado) had a starter buffet. We have one very picky child and she was able to use the buffet and children’s Menu. Our favourite was Frutos del Mar for food and Mikado for the show! The other 2 were very good as well. The Akumal beach section is just right for the kids, they were able to snorkel and look at all the fish. It was also shallow and safe. We enjoyed taking the trolleys to all 3 resorts and ‘pool hopped’, water park was open last few days we were there and kids had fun. We always found loungers around the pools, not always a parasol but we love the sun so weren’t bothered. Lots of room at the beach. Nightly shows were well done, my family enjoyed watching every show after dinner. We did not use the kids club, our kids are older and we were here for family time, but we did see staff out with the kids and they looked to be having lots of fun. We were able to get off resort 2 days, did a private excursion one day (separate review) and took the colectivo to Tulum for shopping and the beach another day. This area has so much to do and we always felt safe leaving the resort. The Staff are wonderful here and go above and beyond. We were sad to leave and can’t wait to return. We would highly recommend this hotel for families.

  • Naomi S : Shanklin, England, United Kingdom
Return visit didn't disappoint!

We have just returned from an amazing two weeks at Akumal! We previously stayed at the Sian Khan and although it was a great holiday the Akumal was just wonderful and much better! We stayed in the adult only section (block 83) and the room was brilliant - extremely clean, spacious and great amenities on offer! The butler service was great, I loved the scents available in the room and the option to have special pillows! The choice of breakfast in Las Corales was very good but you could also use the main buffet restaurant or the snack bar! The infinity pool was lovely and service from the pool bar really good. The beach was lovely too! The food was excellent with such a great choice of a la carte restaurants at Coba, Akumal and Sian Kann- the Alux, Maiko, Arelquin and Mashua were our top favorites!! We weren't so keen on the fish restaurant and the Dolce Vita but this was our personal choice. The whole resort was so clean and tidy and the overall service was fantastic - we really had no complaints at all! We love the Premier bar at Coba - relaxed atmosphere and a bit quieter if you wanted it. Entertainment across the resort was fantastic, we were really impressed with the quality and variety! Out and about, we took a taxi to Tulum and spent a day visiting the ruins and beach.This was great, wonderful ruins and the beach beautiful with a great vibe! We also went to Coba and climbed to the top, went swimming in a cenote and the whole day was very enjoyable! For us Akumal had everything we could want - great location, close to the beach, great, comfy room, fantastic service and fab food choices!! I would certainly recommend this resort. Well done Akumal!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • 24 hr food & beverage service
  • 24 hour room service (light menu)
  • Unlimited a la carte dinners with reservations
  • Unlimited domestic and select international and premium drinks
  • Mini-bar restocked every day with light snacks, water, soft drinks and beer 
  • Bathrobes, slippers and beach towels in room upon arrival
  • VIP room amenities
  • Kids and Teen clubs
  • Access to activities at Bahia Principe Tulum and Coba, excluding buffet/gourmet restaurants
  • Lounge chair and towels (pool/beach)
  • Beach club with restaurant and bar
  • 10 accessible pools throughout the property
  • 31 accessible bars throughout the property
  • 15 accessible restaurants throughout the property
  • 1 hour free each day of an activity of your choice: paddle surf, tennis, snorkeling, catamarans, kayaks (subject to availability)
  • Introductory scuba diving lesson at pool
  • Boogie boards
  • Volleyball
  • Soccer
  • Basketball
  • Mountain bikes
  • Exercise room
  • Aerobics
  • 24 hours free Wi-Fi throughout the hotel (service available for a maximum of two devices per room reservation - no device limit in lobby)
  • Daily activities
  • Nightly entertainment
  • Access to all services, facilities and activities at the Grand Bahia Principe Tulum and Grand Bahia Principe Coba. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka'an (except the buffet restaurant).
  • Free admission to the disco and bars of the Hacienda Dona Isabel, drinks included
  • 758 rooms in several 3-storey villas surrounded by beautifully landscaped grounds
  • 7 restaurants
  • Snack bar with fast food options
  • 9 bars
  • Disco
  • 3 pools, including kid's sections
  • Jacuzzis
  • 4 lit tennis courts
  • Basketball court and football pitch
  • Mini-golf
  • Putting green
  • Fitness facilities
  • Spa
  • Beauty salon
  • Free Wi-Fi throughout resort
  • Shops
  • Shuttle service
  • Motorized water sports (fee)
  • 18-hole golf course (fee)
  • Convention facilities (fee)
  • Laundry service (fee)
  • Car rental (fee)
  • Medical services (fee)
  • Dolphin aquarium, nearby (fee)
  • Transportation to Playa del Carmen (fee)

Junior Suite Superior 

  • 2 full-size beds or 1 king-size bed
  • Run of the house view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Sofa bed
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 persons

Junior Suite Superior Ocean Front

  • 1 king-size bed
  • Sofa bed
  • Ocean view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults
  • Maximum 1 children
  • Maximum 4 persons

Junior Suite Deluxe

  • Adults only section
  • 2 full-size beds or 1 king-size bed
  • Sofa bed
  • Run of the house view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults

Junior Suite Deluxe Ocean Front

  • Adults only section
  • 2 full-size beds or 1 king-size bed
  • Sofa bed
  • Ocean view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults

Restaurants 

Riviera

  • Buffet for breakfast, lunch and dinner
  • International
  • Evening dress code is Casual

Arlequin

  • à la Carte for dinner
  • Gourmet
  • Reservation required
  • Evening dress code is Semi-formal 

Dolce Vita

  • Buffet for breakfast and lunch / à la Carte for dinner
  • Italian
  • Reservation required
  • Evening dress code is Semi-formal 

Frutos del Mar

  • à la Carte for dinner
  • Seafood
  • Reservation required
  • Evening dress code is Semi-formal 

Acuario

  • Beach Restaurant
  • International  
  • Evening dress code is Casual  

Los Corales

  • Buffet for Lunch / à la Carte for dinner
  • Brazilian
  • Reservation required
  • Evening dress code is Casual 

Pool Snack Bar

Bars

  • El Mar Beach bar 
  • Hollywood Theatre bar 
  • El Chit Jaccuzzi bar
  • Tulum Lobby bar
  • El Pakal Piano Bar  
  • White Sand Pool bar 
  • El Coral Pool bar
  • La Sirena Swim-up bar 
  • Acuario Beach bar 
  • Infinity Pool bar

Child Policy - The 1st child 12 and under stays and eats free when sharing a room with 2 adults. Applicable during May 1 to October 1. Subject to change.

For the Kids 

  • Kids' Club (Bahia Scouts 4-12 years old)
  • Teen's Club (11-16 years)
  • Babysitting service ($)
  • Water park

Facilities

  • Massage Palapas on the beach
  • Outdoor jacuzzis
  • Indoor treatment rooms
  • Hydrotherapy water circuit
  • Sauna
  • Steam Bath
  • Contrast Showers
  • Beauty Salon

Massages

  • Bahia SPA Mayan Massage
  • Relaxing Caribbean Massage
  • Deep Muscle Massage
  • Aromatherapy Massage
  • Hot Stone Massage

  Rituals

  • Anti-Stress Ritual- Spa Circuit
  • Chemax Cenote Mud Wrap or Mayan Chocolate Wrap
  • Relaxing Caribbean Massage
  • Facial Cleanse
  • Tropical Paradise- Jacuzzi
  • Reflexology
  • Relaxing Massage (Outside the spa)

  Body Treatments

  • Agave Treatment 
  • Passion Fruit Treatment
  • Mayan Mud Treatment
  • Body Exfoliation and Relaxing Massage
  • Mud from the Chemax Cenote
  • Mayan Chocolate Dreams

Facial Treatments

  • Moisturising Facial
  • Purifying Facial
  • Anti-Ageing Facial
  • Decongestant Facial

  Beauty Salon Services

  • Manicure: Passion Fruit Manicure
  • Bahia SPA Manicure
  • Pedicure: Passion Fruit Pedicure
  • Bahia SPA Pedicure
  • Special Package: Bahia SPA Manicure and Pedicure
    • Includes exfoliation, paraffin bath, massage and polish.
  • Hairdresser: Wash and dry
  • Ladies Cut
  • Gentlemen Cut
  • Reparative Treatment
  • Colouring Services
  • Gala Hairstyling

  Special Bridal Packages

  • Bridal hairstyling
  • Bridal Make Up
  • Bahia SPA Manicure and Pedicure

Golf Promo - 60% discount from golf rates. Golf pacakages available. Subject to change.

Riviera Maya Golf Club
Designed by Robert Trent Jones Jr.
proshopgolfmex@rivieramaya-golfclub.com 

  • Golf Course near the property
  • 18 holes
  • Par 72
  • Minimum age to play : 18 years old

Exchange Privileges - Access to all services, facilities and activities at the Grand Bahia Principe Tulum and Grand Bahia Principe Coba. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka'an (except the buffet restaurant) and Hacienda Dona Isabel entertainment and commercial village. Families will enjoy the amazing kids waterpark at the Grand Bahia Principe Coba. Free shuttle between the 3 hotels available. (The watersports centre is located at the Grand Bahia Principe Tulum.) 

Honeymooners - Receive a honeymoon amenity. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Luxury Bahia Principe Akumal
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Luxury Bahia Principe Akumal Don Pablo Collection
Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.