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Luxury Bahia Principe Akumal

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A top selling resort that is popular for weddings and honeymoons. Also family oriented with a great kids program. Like most Bahia Principe Resorts, you generally get excellent service. Transat holidays has a representative on site which is convenient. Beach is a bit rocky so make sure you bring your water sandals. Highly recommended. Also check out the sister resorts next door, Grand Bahia Principe Coba and Grand Bahia Principe Tulum.


Overview

One of the most popular resorts in the Mayan Riviera, this beautiful property offers the comfort and luxury of richly decorated suites, as well as fine cuisine and a host of activities to keep adults and children entertained all day. Enjoy impeccable facilities, friendly and courteous service, as well as access to its sister hotels, Bahia Principe Tulum and Coba, located next door. Escape to the fine white-sand beaches of Riviera Maya and experience authentic Mexican hospitality at the Luxury Bahia Principe Akumal Don Pablo Collection!

Location: Directly on the beach in the Mayan Riviera, 30 minutes from Playa del Carmen, 15 minutes from Tulum, 60 minutes from the Cancun airport.


Highlights
  • Large beach and 3 pools
  • Many dining options with access to 15 restaurants
  • Supervised clubs for kids and teens, plus a large water park
  • Golf course on site
  • Access to the adjacent Bahia Principe resorts
  • Awarded TripAdvisor's Certificate of Excellence

tripadvisor Traveler Reviews
  • MarcusandRachel : Burnley, United Kingdom
We will be back

My wife and I visited in September to celebrate our wedding anniversary. We emailed the hotel prior to our holiday to let them know it was our anniversary and we were delighted to find a lovely room with a banner on the door when we arrived.We have been to a number of all inclusive hotels and this was definitely up there with the best. RestaurantsWe booked a la carte restaurants for each night as soon as we arrived. We were able to visit all of the restaurants we wanted to, the food was fantastic as was the service without exception. Our particular favourites were Arlequin and the Brazilian next to the adults only pool. We went for our anniversary dinner at Arlequin and they had decorated the table and made us a cake which was lovely. Big thanks to Silvinhio who made us feel extra special. We ate in the Akumal buffet most breakfasts and lunches. From our limited experience of the other buffets this was by far our favourite. Food was always varied and delicious and the service provided by Perpetuo was excellente. My wife is a big desert fan and is usually disappointed in an all inclusive however this time the ice cream was lovely and some really delicious deserts across most restaurants were available. The slight let down with the restaurants was the poor air conditioning which meant that on some occasions the restaurants were unbearably hot.EntertainmentHaving use of all the facilities at all four hotels meant that there was a variety of entertainment each night. We particularly liked spending evenings at the Hacienda where there were a couple of bars with a nice atmosphere with a mixture of bands, shows, karaoke with sports shown in the bars.The entertainment team both during the day and evening were very good, always enthusiastic and friendly. The nightclub at the Hacienda would have been good however it simply too hot with the air conditioning not being suitable which meant we were unable to stay inside for any length of time.Beach & PoolThere is a real lack of shade at all pools, this issue really needs to be dealt with as it is letting the hotel down. Otherwise the pools are lovely and clean.At the beach there is a lot more shade available and it was always possible to find a sunbed with an umbrella. We snorkelled every day in the clear water and there were a variety of fish to see.The beach didn't have particularly soft sand but it was clean and seaweed free with shallow water so child friendly.GroundsThe grounds were beautiful and well kept with lots of wild animals.StaffWithout exception the staff were fantastic. Very friendly, helpful and enthusiastic.RoomThe room was fairly standard for this type of hotel but was clean and received turn down service most evenings. There was a mini bar that was replenished each day. TransportThe trains around the resort were frequent and the drivers very helpful. We never waited long for a train, we usually walk round the resorts however this resort was so large we frequently used the transport.There were some minor things that could be improved upon however there was nothing that spoiled our holiday. Overall we thought the hotel was superb and we will definitely be returning.

  • Eliparish :
INCREDIBLE HOLIDAY AND OUTSTANDING SERVICE.

At the beginning of September I took my first trip to Mexico, staying at Bahia Principe. I wasn't sure what to expect after reading up about Mexico online however my girlfriend was extremely keen to go.Upon arrival at the hotel I met a man working front reception called Luis.Luis was extremely polite and helpful throughout our whole two week stay in Mexico and gave us trip advice, advice on busses he even went the extra mile and sorted excursions for us. He honestly couldn't have done anymore.The food in the À la cart restaurants was 5* along with the service. The buffet had fantastic choice and the alcohol was spot on. I honestly can't fault this place at all. Friendly staff, good food and beautiful weather. What more could you ask for.

  • Gazlamb : Thornaby on Tees, United Kingdom
Fantastic

Just returned and been home 2 days. This place was an absolute dream. I consider my self to be well traveled and have in the past found the need to complain. However the Akumal ticked every box and has been by far the best place I have stayed. The place is immaculate in all areas, the vast garden areas are manicured to perfection and although the rooms could be considered a little tired they are clinically clean. The staff are brilliant and everyone from the Chefs to the Gardeners are always immaculately turned out and cannot do enough to help. The food was amazing in the buffet hall but the multiple resteraunts are a must especially the Arlequin. If you want to relax this is the perfect holiday and would recommend to anyone. If I had one gripe it would be about the lack of shaded areas around the pool areas which has been mentioned in previous reviews. The sun can be intense so can be an issue if like me you have fair skin.

  • hvtorr : San Antonio, Texas
Wedding Guest, great food and great service

This was our first time at this resort, and we would definitely be back. The food, service, and amenities were excellent. The daily entertainment was outstanding and provided different varieties. All the resort employees were very friendly, kind and attentive. But, we would like to give a special shout out and thank you for the following employees who made us feel at home and extra special: Luna, our Zumba and aquatics aerobics, Brenda, Coming 2 rep, Saul, our Mikado restaurant waiter, Maria and Adi, our breakfast waitresses, Victor, our dinner waiter, our buffet hostess who always greeted us with a very warm and friendly smile. Regrettably, we forgot her name. ADIOS.

  • John H : Norfolk, United Kingdom
Great stay had

Easy booking in and welcome drink was waiting for us. Originally asked for sea view but had to change rooms after a day as no sea view from first room. Have to say they were excellent and the room we moved to was right on the sea front with a perfect beach view. Food was great in the buffet restaurants and although we used a few of the Al a cart restaurants i would have to say we preferred the buffet ones with the exception of the The Grand Tortuga which we wish we had been able to book again. I recommend you booking the ones you want as soon as you can. The pools are great with a new infinity pool is a great place to relax. The majority of the beach is soft white sand and great facilities including beach bars. There is a small area where the sand is very course and hard on the feet but this is only a small area near the rocks, which is understandably off limits for safety reasons. I will say the guys that clean up the seaweed on the beach are extremely hard working and do a fantastic job keeping the seaweed off the beach and keeping he beaches clean in general. Hope the management appreciated how hard they work every day.The room we had was great and the cleaner did a great job cleaning up after us (sorry for being so messy) and it was nice having the butler service who turned down our bed most nights.All inclusive worked great and the cocktails were particularly nice although not all they can make were listed so keep and ear out for ones not on the list. I recommend having a Mud Slide or a Mayan Monkey and the best Pina Colada was made at the Sports bar in the hacienda. The hacienda is also a great place to have a walk around shops and they also have a market with all sorts of gifts and nick-nacks for you to buy. We walked everywhere and you can walk from Tullum to Coba and Akumal receptions with no problems. We even walked down Gator alley (as we called it) but don't worry if your not big walkers as they provide trolley trains to everywhere you need to go within the resort, especially when it rains. Umbrellas are provided in rooms lol.Keep an eye out for all the wildlife, which is quite a lot, as they are fee to roam as its part of the nature preservation they do in the resort.They turtles were hatching while we were there but most are off limits to customers but you still need to be careful while walking on beach.All in all it was a great place to stay. All the staff work long days but are always friendly and make you feel welcome. Just like to say thanks to the staff for making it a great holiday and would recommend this resort to anyone.ThanksJohn and Kirsty.Note to management. Could you please get the guy on the beach some better equipment for picking up the seaweed and maybe a pay rise as they work very hard indeed. Thanks Guys.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hr food & beverage service
  • 24 hour room service (light menu)
  • Unlimited a la carte dinners with reservations
  • Unlimited domestic and select international and premium drinks
  • Mini-bar restocked every day with light snacks, water, soft drinks and beer 
  • Bathrobes, slippers and beach towels in room upon arrival
  • VIP room amenities
  • Kids and Teen clubs
  • Access to activities at Bahia Principe Tulum and Coba, excluding buffet/gourmet restaurants
  • Lounge chair and towels (pool/beach)
  • Beach club with restaurant and bar
  • 10 accessible pools throughout the property
  • 31 accessible bars throughout the property
  • 15 accessible restaurants throughout the property
  • 1 hour free each day of an activity of your choice: paddle surf, tennis, snorkeling, catamarans, kayaks (subject to availability)
  • Introductory scuba diving lesson at pool
  • Boogie boards
  • Volleyball
  • Soccer
  • Basketball
  • Mountain bikes
  • Exercise room
  • Aerobics
  • 24 hours free Wi-Fi throughout the hotel (service available for a maximum of two devices per room reservation - no device limit in lobby)
  • Daily activities
  • Nightly entertainment
  • Access to all services, facilities and activities at the Grand Bahia Principe Tulum and Grand Bahia Principe Coba. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka'an (except the buffet restaurant).
  • Free admission to the disco and bars of the Hacienda Dona Isabel, drinks included
  • 758 rooms in several 3-storey villas surrounded by beautifully landscaped grounds
  • 7 restaurants
  • Snack bar with fast food options
  • 9 bars
  • Disco
  • 3 pools, including kid's sections
  • Jacuzzis
  • 4 lit tennis courts
  • Basketball court and football pitch
  • Mini-golf
  • Putting green
  • Fitness facilities
  • Spa
  • Beauty salon
  • Free Wi-Fi throughout resort
  • Shops
  • Shuttle service
  • Motorized water sports (fee)
  • 18-hole golf course (fee)
  • Convention facilities (fee)
  • Laundry service (fee)
  • Car rental (fee)
  • Medical services (fee)
  • Dolphin aquarium, nearby (fee)
  • Transportation to Playa del Carmen (fee)

Junior Suite Superior 

  • 2 full-size beds or 1 king-size bed
  • Run of the house view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Sofa bed
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 persons

Junior Suite Superior Ocean Front

  • 1 king-size bed
  • Sofa bed
  • Ocean view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults
  • Maximum 1 children
  • Maximum 4 persons

Junior Suite Deluxe

  • Adults only section
  • 2 full-size beds or 1 king-size bed
  • Sofa bed
  • Run of the house view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults

Junior Suite Deluxe Ocean Front

  • Adults only section
  • 2 full-size beds or 1 king-size bed
  • Sofa bed
  • Ocean view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults

Restaurants 

Riviera

  • Buffet for breakfast, lunch and dinner
  • International
  • Evening dress code is Casual

Arlequin

  • à la Carte for dinner
  • Gourmet
  • Reservation required
  • Evening dress code is Semi-formal 

Dolce Vita

  • Buffet for breakfast and lunch / à la Carte for dinner
  • Italian
  • Reservation required
  • Evening dress code is Semi-formal 

Frutos del Mar

  • à la Carte for dinner
  • Seafood
  • Reservation required
  • Evening dress code is Semi-formal 

Acuario

  • Beach Restaurant
  • International  
  • Evening dress code is Casual  

Los Corales

  • Buffet for Lunch / à la Carte for dinner
  • Brazilian
  • Reservation required
  • Evening dress code is Casual 

Pool Snack Bar

Bars

  • El Mar Beach bar 
  • Hollywood Theatre bar 
  • El Chit Jaccuzzi bar
  • Tulum Lobby bar
  • El Pakal Piano Bar  
  • White Sand Pool bar 
  • El Coral Pool bar
  • La Sirena Swim-up bar 
  • Acuario Beach bar 
  • Infinity Pool bar

Child Policy - The 1st child 12 and under stays and eats free when sharing a room with 2 adults. Applicable during May 1 to October 1. Subject to change.

For the Kids 

  • Kids' Club (Bahia Scouts 4-12 years old)
  • Teen's Club (11-16 years)
  • Babysitting service ($)
  • Water park

Facilities

  • Massage Palapas on the beach
  • Outdoor jacuzzis
  • Indoor treatment rooms
  • Hydrotherapy water circuit
  • Sauna
  • Steam Bath
  • Contrast Showers
  • Beauty Salon

Massages

  • Bahia SPA Mayan Massage
  • Relaxing Caribbean Massage
  • Deep Muscle Massage
  • Aromatherapy Massage
  • Hot Stone Massage

  Rituals

  • Anti-Stress Ritual- Spa Circuit
  • Chemax Cenote Mud Wrap or Mayan Chocolate Wrap
  • Relaxing Caribbean Massage
  • Facial Cleanse
  • Tropical Paradise- Jacuzzi
  • Reflexology
  • Relaxing Massage (Outside the spa)

  Body Treatments

  • Agave Treatment 
  • Passion Fruit Treatment
  • Mayan Mud Treatment
  • Body Exfoliation and Relaxing Massage
  • Mud from the Chemax Cenote
  • Mayan Chocolate Dreams

Facial Treatments

  • Moisturising Facial
  • Purifying Facial
  • Anti-Ageing Facial
  • Decongestant Facial

  Beauty Salon Services

  • Manicure: Passion Fruit Manicure
  • Bahia SPA Manicure
  • Pedicure: Passion Fruit Pedicure
  • Bahia SPA Pedicure
  • Special Package: Bahia SPA Manicure and Pedicure
    • Includes exfoliation, paraffin bath, massage and polish.
  • Hairdresser: Wash and dry
  • Ladies Cut
  • Gentlemen Cut
  • Reparative Treatment
  • Colouring Services
  • Gala Hairstyling

  Special Bridal Packages

  • Bridal hairstyling
  • Bridal Make Up
  • Bahia SPA Manicure and Pedicure

Golf Promo - 60% discount from golf rates. Golf pacakages available. Subject to change.

Riviera Maya Golf Club
Designed by Robert Trent Jones Jr.
proshopgolfmex@rivieramaya-golfclub.com 

  • Golf Course near the property
  • 18 holes
  • Par 72
  • Minimum age to play : 18 years old

Exchange Privileges - Access to all services, facilities and activities at the Grand Bahia Principe Tulum and Grand Bahia Principe Coba. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka'an (except the buffet restaurant) and Hacienda Dona Isabel entertainment and commercial village. Families will enjoy the amazing kids waterpark at the Grand Bahia Principe Coba. Free shuttle between the 3 hotels available. (The watersports centre is located at the Grand Bahia Principe Tulum.) 

Honeymooners - Receive a honeymoon amenity. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Luxury Bahia Principe Akumal
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Luxury Bahia Principe Akumal Don Pablo Collection
Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.