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Luxury Bahia Principe Akumal

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

A top selling resort that is popular for weddings and honeymoons. Also family oriented with a great kids program. Like most Bahia Principe Resorts, you generally get excellent service. Transat holidays has a representative on site which is convenient. Beach is a bit rocky so make sure you bring your water sandals. Highly recommended. Also check out the sister resorts next door, Grand Bahia Principe Coba and Grand Bahia Principe Tulum.


Overview

One of the most popular resorts in the Mayan Riviera, this beautiful property offers the comfort and luxury of richly decorated suites, as well as fine cuisine and a host of activities to keep adults and children entertained all day. Enjoy impeccable facilities, friendly and courteous service, as well as access to its sister hotels, Bahia Principe Tulum and Coba, located next door. Escape to the fine white-sand beaches of Riviera Maya and experience authentic Mexican hospitality at the Luxury Bahia Principe Akumal Don Pablo Collection!

Location: Directly on the beach in the Mayan Riviera, 30 minutes from Playa del Carmen, 15 minutes from Tulum, 60 minutes from the Cancun airport.


Highlights
  • Large beach and 3 pools
  • Many dining options with access to 15 restaurants
  • Supervised clubs for kids and teens, plus a large water park
  • Golf course on site
  • Access to the adjacent Bahia Principe resorts
  • Awarded TripAdvisor's Certificate of Excellence

tripadvisor Traveler Reviews
  • tracy7461 : St Osyth, United Kingdom
Very poor service

This hotel stands in beautiful grounds and vast. The rooms are spotlessly cleaned every day and did not have any complaints other than our room was one of the last to be cleaned daily. The pool area was lovely but if you wanted pool side sunbed, you needed to be around the pool by 7am to reserve, which I do not agree with. The staff did not remove any reserved sun beds. The beach was other than a few days covered in seaweed. The staff worked tirelessly to remove it. My biggest criticism was tractors were going up and down the beach to remove the seaweed to another area. One driver had no regard for safety of the guests especially children. The main buffet restaurant was attended by amazing staff. One area was air conditioned and luckily we were able to have a table there most nights. The area where no air conditioning was very uncomfortable. The food service areas were a disgrace. The food was well presented but was served luke warm and never hot. We arrived one evening at 8.45 and many of the dishes were empty. The leg of lamb was raw. If food was dropped on the floor was not not cleaned up quickly. A lady badly injured herself one evening. I complained about the food areas to one of the hotel managers. No improvement throughout our stay even though we was told it would not happen again. In the lobby bar, we waited one evening 49 minutes for a drink. The hotel did not have enough staff. I have been to many 4 and 5 star hotels and this is the worst I have ever stayed in. Would not recommend this hotel. My concerns were bought to the attention of the hotel management and Thomas Cook reps. No apologies.

  • Gander86 : Liverpool, United Kingdom
Paradise

Was a bit sceptical reading a few reviews but absolutely nothing to worry about. From start to finish this place was amazing and so clean. Every member of staff says hello with a smile everyday and they can't do enough for you. People moan about the buffet being cold. Maybe because they where walking around piling there plates high. Instead of having a walk and deciding what to eat. Every meal was good. Either buffet or al a cartes.the gardens are immaculate and the rooms are of a good standard we only used the room to shower and sleep. I would highly recommend this hotel and I will book again in future

  • Taschatje : Kortrijk, Belgium
5th stay .. and not last time ;)

Well, like always this Will Be a long review!Thé past 4 years thé Bahia principe was my place to stay, each time at coba. Still have the freedom to use all the propertys, including akumal and siaan Kaan. This time my brother and his Family joined me, think after all my constant talking about how much i love Mexico, he wanted to see it with his own eyes.And he loved it! So i start from the beginning. When we checked in, thé butlers we're waiting die is, Domingo and jhonatan. We have a room in villa 62, i in 6206 and my brother in 6204, close to the beach and quit. Cant say enough about jhonatan and domingo. Very professional, very kind and friendly , each time out Path crossed, asking if everything was ok and if there was something we would like to have. Couldn't ask die better. Turn down services at night, chocolats and a bottle of bubbles when we arrived, fridge always filled plentyful. Each day clean towels and room was cleaned each day.Buffet, i loved to have my breakfast at thé naar thé lobby.. Oh, Victor and Edgar!! They stole my heart! Great service! Very hard working each day! After day 2 never had to ask more drinks of whatever. And they are so kind and friendly!! Say hello to them! Food amazing, breakfast lunch and dinner.. each meal plenty to Fins at thé buffet. Did a few a la cartes.. Mikado, always great, los corales was just Wow!! And don Pablo!! Best service and best good!! But overal, i love to go everywhere, if it's tulum of coba or Sian Kaan.. all is good, from food to drinks.The grounds are still as beautiful as ever. Spent some time at thé beach, love the waterarobics in the sea.. good work LUNA!! One Point of something that could Be better and although i love This place, have to say it.. umbrellas.. at one day, the pool'that last year was the activitypool, one umbrella! Keeps me wondering, wasn't it better before with the pallapas? I know some we're destroyed from thé bad weather, but each dat People come and go, just give them a bit of shadod, thé sun van Be so brutal to most of us light skins ;) But Will i come back?? Yes!!! Drinks are fantastic. Went to thé mexican fiesta, show is even better than before wich was nice to see something new ;) Didnt do many shows at night, rather stayed at thé bar ;)Each morning i was at thé beach by 6am and i loved that moment. That was me-time.. so peaceful, to sit at thé beach, see thé sunrise and listening to thé Waves and the birds singing.. couldn't ask for a better start in the morning.Each year i make more friends, many i known is from thé first year.Noémie , ophelia , Rodrigo, Christian Candelaria from coba, Nice to see them back.. sidharta my friend! He treats me like a queen!! Love him so much! And that is also what makes thé place so beautiful! Thé staff!! They become a part of the family. And many returning guests. Thé guests, thé staff and of course thé beautiful Bahia principe makes it thé perfect place for me!! It's my home away from home!Hope to see you back Next year!!

  • MrsHunt2012 :
Absolutely amazing

We booked this hotel for our wedding anniversary and as always read the reviews before we left,there where a few bad ones and I started to get worried! I have just had a look again at the reviews and I just can't believe that people would have bad things to say!! The hotel is beautiful and so clean. The staff are so friendly and will attend to your every need. I read something about someone being annoyed that they had to get there own drink on the beach!! lol I wouldn't of minded if I had to, there are a few beach bars so not a problem but there where waiters taking orders too. Food was amazing, get the app straight away you can book any restaurant in any hotel as many times as you like and the staff are so attentive! Drinks are not just local drinks which was nice and they don't hold back!! The rooms are so big and very clean, the cleaner came every day, one evening the sheets felt damp and the cleaner came at midnight to change them. The mini bar gets refilled for free every day. They give you beach/pool towels that you can swap for dry/clean ones. The beach is beautiful, the sea is clear and the sand is white. We took snorkels but really not needed the fish swim around you and the water is that clear you can see them all! There are a few free water activities like kayaking and snorkelling. On the app you can see all the activities in all the hotels at what time and where, they keep you busy! We had 3 days of terrible rain and the staff worked so hard to keep everyone entertained as well as cleaning up the beaches and the puddles left behind. There are golf buggies that take you to the other hotels you hardly have to wait they are very regular. There are buses outside the hotel that will take you to player del carmen for $2 each which the reps do not tell you about. The only thing I did not like was the people who tried to get us to buy a timeshare. We where told that we where going for a gourmet breakfast as they where celebrating there 6th birthday, we where taken to cobra hotel and had a buffet breakfast like in our own hotel and ended up being there for two hours until we had to walk out.The hotel left us a bottle of fizz in our room for our anniversary which was nice! Over all a fabulous hotel and fantastic staff! Will defiantly book again!!!!

  • Nicole M : Toronto, Canada
Will be going back to this one for sure

The resort was beautiful. The rooms were clean, spacious with lovely canopy beds. We had a leak in our bathroom ceiling one day and it was promptly looked after and had no further issues. The food was amazing, giving a variety of options to choose from. The Brazilian Al la Carte was my most favourite, especially because it was in the adult only section and it was neat how they have it organized. We spent a significant amount of time on the beach, again in the adult section and we had no issues of getting a spot with covered shelter. My only criticism was that we found the breakfast and lunch buffet in the adult only section to be lacking. I found several things were not easy to locate such as salad dressing, syrup for my crepes, and the service could of been better, but we decided to try the main buffet and found that it was well worth the walk in. The servers there were so friendly and there was so much more foods to choose from and dressings were easier to locate, etc. I loved this resort and I'm planning on returning again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • 24 hr food & beverage service
  • 24 hour room service (light menu)
  • Unlimited a la carte dinners with reservations
  • Unlimited domestic and select international and premium drinks
  • Mini-bar restocked every day with light snacks, water, soft drinks and beer 
  • Bathrobes, slippers and beach towels in room upon arrival
  • VIP room amenities
  • Kids and Teen clubs
  • Access to activities at Bahia Principe Tulum and Coba, excluding buffet/gourmet restaurants
  • Lounge chair and towels (pool/beach)
  • Beach club with restaurant and bar
  • 10 accessible pools throughout the property
  • 31 accessible bars throughout the property
  • 15 accessible restaurants throughout the property
  • 1 hour free each day of an activity of your choice: paddle surf, tennis, snorkeling, catamarans, kayaks (subject to availability)
  • Introductory scuba diving lesson at pool
  • Boogie boards
  • Volleyball
  • Soccer
  • Basketball
  • Mountain bikes
  • Exercise room
  • Aerobics
  • 24 hours free Wi-Fi throughout the hotel (service available for a maximum of two devices per room reservation - no device limit in lobby)
  • Daily activities
  • Nightly entertainment
  • Access to all services, facilities and activities at the Grand Bahia Principe Tulum and Grand Bahia Principe Coba. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka'an (except the buffet restaurant).
  • Free admission to the disco and bars of the Hacienda Dona Isabel, drinks included
  • 758 rooms in several 3-storey villas surrounded by beautifully landscaped grounds
  • 7 restaurants
  • Snack bar with fast food options
  • 9 bars
  • Disco
  • 3 pools, including kid's sections
  • Jacuzzis
  • 4 lit tennis courts
  • Basketball court and football pitch
  • Mini-golf
  • Putting green
  • Fitness facilities
  • Spa
  • Beauty salon
  • Free Wi-Fi throughout resort
  • Shops
  • Shuttle service
  • Motorized water sports (fee)
  • 18-hole golf course (fee)
  • Convention facilities (fee)
  • Laundry service (fee)
  • Car rental (fee)
  • Medical services (fee)
  • Dolphin aquarium, nearby (fee)
  • Transportation to Playa del Carmen (fee)

Junior Suite Superior 

  • 2 full-size beds or 1 king-size bed
  • Run of the house view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Sofa bed
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults
  • Maximum 2 children
  • Maximum 4 persons

Junior Suite Superior Ocean Front

  • 1 king-size bed
  • Sofa bed
  • Ocean view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults
  • Maximum 1 children
  • Maximum 4 persons

Junior Suite Deluxe

  • Adults only section
  • 2 full-size beds or 1 king-size bed
  • Sofa bed
  • Run of the house view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults

Junior Suite Deluxe Ocean Front

  • Adults only section
  • 2 full-size beds or 1 king-size bed
  • Sofa bed
  • Ocean view
  • Hydromassage bathtub with shower
  • Magnifying mirror
  • Hair dryer
  • Don Pablo Collection bathroom amenities
  • Air conditioning
  • Ceiling fan
  • Living area
  • Telephone (outside calls with additional charge)
  • Coffee and tea machine (includes infusions) 
  • Iron and ironing board
  • Alarm clock
  • LED satellite TV
  • Safe 
  • Mini-bar with alcoholic drinks (restocked once a day without charge)
  • Balcony or terrace
  • Bathrobes and slippers
  • Butler service in the room (upon request)
  • 24-hour room service (light menu)
  • Evening turn-down service
  • Free Wi-Fi (available for a maximum of two devices per room)
  • Maximum 3 adults

Restaurants 

Riviera

  • Buffet for breakfast, lunch and dinner
  • International
  • Evening dress code is Casual

Arlequin

  • à la Carte for dinner
  • Gourmet
  • Reservation required
  • Evening dress code is Semi-formal 

Dolce Vita

  • Buffet for breakfast and lunch / à la Carte for dinner
  • Italian
  • Reservation required
  • Evening dress code is Semi-formal 

Frutos del Mar

  • à la Carte for dinner
  • Seafood
  • Reservation required
  • Evening dress code is Semi-formal 

Acuario

  • Beach Restaurant
  • International  
  • Evening dress code is Casual  

Los Corales

  • Buffet for Lunch / à la Carte for dinner
  • Brazilian
  • Reservation required
  • Evening dress code is Casual 

Pool Snack Bar

Bars

  • El Mar Beach bar 
  • Hollywood Theatre bar 
  • El Chit Jaccuzzi bar
  • Tulum Lobby bar
  • El Pakal Piano Bar  
  • White Sand Pool bar 
  • El Coral Pool bar
  • La Sirena Swim-up bar 
  • Acuario Beach bar 
  • Infinity Pool bar

Child Policy - The 1st child 12 and under stays and eats free when sharing a room with 2 adults. Applicable during May 1 to October 1. Subject to change.

For the Kids 

  • Kids' Club (Bahia Scouts 4-12 years old)
  • Teen's Club (11-16 years)
  • Babysitting service ($)
  • Water park

Facilities

  • Massage Palapas on the beach
  • Outdoor jacuzzis
  • Indoor treatment rooms
  • Hydrotherapy water circuit
  • Sauna
  • Steam Bath
  • Contrast Showers
  • Beauty Salon

Massages

  • Bahia SPA Mayan Massage
  • Relaxing Caribbean Massage
  • Deep Muscle Massage
  • Aromatherapy Massage
  • Hot Stone Massage

  Rituals

  • Anti-Stress Ritual- Spa Circuit
  • Chemax Cenote Mud Wrap or Mayan Chocolate Wrap
  • Relaxing Caribbean Massage
  • Facial Cleanse
  • Tropical Paradise- Jacuzzi
  • Reflexology
  • Relaxing Massage (Outside the spa)

  Body Treatments

  • Agave Treatment 
  • Passion Fruit Treatment
  • Mayan Mud Treatment
  • Body Exfoliation and Relaxing Massage
  • Mud from the Chemax Cenote
  • Mayan Chocolate Dreams

Facial Treatments

  • Moisturising Facial
  • Purifying Facial
  • Anti-Ageing Facial
  • Decongestant Facial

  Beauty Salon Services

  • Manicure: Passion Fruit Manicure
  • Bahia SPA Manicure
  • Pedicure: Passion Fruit Pedicure
  • Bahia SPA Pedicure
  • Special Package: Bahia SPA Manicure and Pedicure
    • Includes exfoliation, paraffin bath, massage and polish.
  • Hairdresser: Wash and dry
  • Ladies Cut
  • Gentlemen Cut
  • Reparative Treatment
  • Colouring Services
  • Gala Hairstyling

  Special Bridal Packages

  • Bridal hairstyling
  • Bridal Make Up
  • Bahia SPA Manicure and Pedicure

Golf Promo - 60% discount from golf rates. Golf pacakages available. Subject to change.

Riviera Maya Golf Club
Designed by Robert Trent Jones Jr.
proshopgolfmex@rivieramaya-golfclub.com 

  • Golf Course near the property
  • 18 holes
  • Par 72
  • Minimum age to play : 18 years old

Exchange Privileges - Access to all services, facilities and activities at the Grand Bahia Principe Tulum and Grand Bahia Principe Coba. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka'an (except the buffet restaurant) and Hacienda Dona Isabel entertainment and commercial village. Families will enjoy the amazing kids waterpark at the Grand Bahia Principe Coba. Free shuttle between the 3 hotels available. (The watersports centre is located at the Grand Bahia Principe Tulum.) 

Honeymooners - Receive a honeymoon amenity. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Luxury Bahia Principe Akumal
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Luxury Bahia Principe Akumal Don Pablo Collection
Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.