Luxury Bahia Principe Sian Kaan

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Our Opinion

Great resort for your money. This resort is better for those who are looking for an experience that is different from your usual all-inclusive getaway. The resort is located fairly far from its beach. Guests should be prepared to take a 10 minute shuttle to the resort beach (it is recommended that you leave early to get a nice spot). Great food options and attentive guest services.


Overview
Part of the Bahia Principe Complex in Riviera Maya, this adults-only resort caters to vacationers and golfers with an unbeatable location, right on the grounds of the Riviera Maya Golf Club. Luxury Bahia Principe Sian Ka'an features modern style, minimalist decor and spacious rooms, which combine the exclusive luxury of the Don Pablo Collection brand while enjoying all of the facilities and services of the neighbouring Gran Bahia Principe Riviera Maya Resort Complex.

Location: Located directly on the Riviera Maya Golf Course, 20 minutes from Tulum, 45 minutes from Playa del Carmen, and 85 minutes from the Cancun International Airport.

Highlights
  • Adults only
  • Four swimming pools
  • Room service 24 hours a day
  • Free wifi throughout hotel
  • "Bahia Spa"

tripadvisor Traveler Reviews
  • Teresa C : Coventry, United Kingdom
It was a wonderful week's holiday!!!

Everything was excellent: the room, the food , the drinks ..The staff were very kind, helpful and friendly. We felt pampered and treated like royals. The only thing I can complaint is that at the swimming pools área, people leave their towels on the sunbeds and go for lunch or breakfast. When we arrived there were no places available and only one couple in the swimming pool.

  • Tara B : Paducah, Kentucky
Love love love this resort

Second visit too this resort, and we will continue to come back! The rooms are clean and bed is comfy! The food is always wonderful! The staff is excellent! Shout out too the stretching teachers! We had the best waiter! Manuel was our waiter the past 2 years! He remember my husband and I! He always had our table ready for us! Coffee with milk and oj for me. Baileys and coffee for the husband! He always smiling and In a wonderful mood! He made my mornings!! Thank you Manuel for all your hard work! Keep up the great work too all the staff at the resort!! See you all in 2017!!

  • SimonDAndrews : West Sussex, United Kingdom
Great Staff & Service, A Relaxing Place To Stay.

Just back from a 2 week stay at this great hotel. This hotel is ideal for a relaxing adults only holiday. I wouldn't recommend it if your looking for vibrant night life. Cancun or Playa Del Carmen is better if you want that.Check in at reception was quick and efficient. We then went straight to the Concierge Desk, next to reception to book our evening meals for the 14 nights at the various restaurants in Sian Kaan and the 'sister' hotels within the resort. This was quick and easy, with the times we wanted. More about the restaurants in a bit.We were then taken to our room on one of the golf carts. We booked a garden room suite with outdoor jacuzzi, which was situated far enough away from reception and the pools to enjoy the peace, but still within a couple of minutes walk from the amenities, pools etc.The room was very clean and plenty big enough for two. It had an open plan sitting area, dining table, lovely big comfortable bed, bathroom and mini bar/coffee making area. I've read other reviews criticising storage space. The built in wardrobes had plenty of room for 2 of us and the amount of clothes we had brought for 2 weeks, which as always, was more than we needed! There is also a digital safe in the wardrobe. We had 2 sets of sliding patio doors opening out onto a terrace with table, 2 chairs and 2 sun loungers and a little path leading to the jacuzzi. The aircon worked well and we didn't' have a problem with bugs/insects. If your sensible and keep the patio doors shut before it's dark, then that shouldn't be a problem. We had the services of a butler who will take laundry, iron clothes, unpack for you and arrange your jacuzzi as well as providing a pillow menu and scented oils if you want them.This hotel has 4 pools. One is tucked away to the right of the hotel as you look at it from the front. The other 3 are situated next to each other behind reception and amongst the accommodation blocks, near to the Alux restaurant and the snack bar. The third pool is more lively with music, games etc. Blocking of sunbeds with towels wasn't too bad (my pet hate) but you would need to be poolside by 9.30 am to get one that wasn't in the shade. All the pools are surrounded by tall trees, so virtually all parts of the pool will be in the shade at some point during the day depending on which side you sit. There is a pool bar between 2 of the pools for drinks. The staff were pretty good at coming to take your drink orders. You'll see the Coati family wandering around. They are cute and harmless, but don't feed them or the birds that are plentiful in the surrounding trees. If your lucky, the resident monkey will stroll by. He's friendly and will let you touch him if he feels like it, take his picture etc.The resort uses elongated golf carts to run you between all the hotels and the beach. The system works well and the service is regular, you never have to wait more than 5 or 10 minutes at the most. Most of the carts have a sign on the front telling you where it's going. If you're not sure, just ask the driver. They all speak good English and are very helpful. Sian Kaan has it's own section of beach next to the Akumal Hotel. In my opinion it's the best bit of beach and again, there were sun loungers available up to about 10 am. You can get your towels from the pool or at the beach. We used the beach most days and it was lovely. Clean sand and no seaweed It has waitress service from the beach bar. There is also a boom in the sea that creates a shallow, calm clear area to swim and snorkel. Lots of fish to see and they are friendly and harmless. We used the buffet restaurant at Akumal for lunch for the days we were at the beach.I thought the standard of food was very good. The snack bar by the pools serves basic fare which is fine for a lunchtime snack. They also do BBQ's etc on certain days. The buffet restaurant near reception has a good choice for breakfast and evening meal. Some of the restaurants like Alux & Don Pablo serve food which is a bit fussy and too experimental for my taste. My favourites were the Mexican restaurant and the 2 Japanese restaurants, one of which does a live Tepanyaki show with the chef cooking in front of you with about 10 people sitting round the table which was fun.Entertainment was a bit hit and miss. There were 2 acrobatic type of shows, a Madonna/Lady Gaga tribute and a Jersey Boys tribute group who were all very good. The rest of the time was filled by singers of varying quality and not really my cup of tea. There is a very annoying statue in the middle of the outdoor entertainment area that blocks the view of most of the tables, they really should get rid of it as it serves no purpose. Everything wraps up early, by about 10.30/11 pm. If you want to carry on drinking, the snack bar by the middle pool serves drinks and food 24 hours, but is still quiet, so shouldn't disturb nearby rooms. If you want later entertainment, you can visit any of the other hotels on the resort and the Casino at the Hacienda is open until 2 am.The only criticisms I have is that there is no Gym at Sian Kaan. You have to go to Akumal or Coba to use theirs. The one at Coba is bigger than Akumal, which is very small. Also that statue in the entertainment area needs to go!I have to say, all the staff are excellent, no matter what their role is, they are all very professional, polite and helpful. Tipping is at your discretion and I was happy to tip the staff that I thought were exceptional.

  • David Ewin M :
A Five Star Hotel In every area

The Restaurant and food was excellent and so Was My room Had no complaints at all. It was absolutekly spotless and the hotel staff couldnt have done more than what they did. The swimming Pools were 5 star and so was the Train service.

  • Kelli C :
Perfect for us!

We visited Nov 23/16 - 30/16, and found this resort to be perfect for what we wanted. Excellent service and staff, not over crowded, big comfortable room, and delicious food. We had no problems with check in, or getting all of our restaurant bookings. We had decided on the a la cartes we wanted to try before getting there, so booked all immediately upon check in. We had a ground floor room near the Alux restaurant, with outdoor jacuzzi. Had no issue with bugs in our room. Surprisingly we had no issues with mosquitoes either. WiFi worked great. We used our jacuzzi all but one night, great way to unwind before bed. Would request to have it filled for a specific time at night, and was always cleaned, filled and bubbly by the time we would return from the show or later outing.We found the shuttle system quick and easy to navigate to each resort as needed. Never waited more than a couple of minutes. The room and grounds were very clean, and maintained. The food at the buffet (we only had breakfast or lunch there) was excellent. The snack bar was also great with quite a variety to choose from around lunch time. We found the service at the pools to be fantastic, surprised at how frequent and efficient the staff were! The entertainment team (Dulce, Rigo, Arenas, etc) at the activity pool were always enjoyable to interact with. We thoroughly enjoyed all of the a la cartes we tried (Maiko, Alux x2, Arlequin, Don Pablo, Rodizio, and Tequila) so would be hard to pick a favorite. The food and presentation were great, the service was again fantastic. We didn't venture to the beach as we enjoyed lounging by the pools each day, so can not comment about that area. The large statue in front of the entertainment area would be my only complaint as it obstructs the view for quite a large area of seating, but other than that I have nothing but good things to say about this resort. We felt the staff, in all areas, went above and beyond expectations to make our stay as pleasant and enjoyable as possible. We have traveled fairly often to other AI's in the Caribbean, this was our first return to Mexico in over 10 years, from this experience we would definitely return to Sian Kaan in the future!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Unlimited a la carte breakfast, lunch and dinner
  • Unlimited selected international and premium brand drinks (house wine included)
  • 24-hour snack, beer and non-alcoholic beverage service
  • Snorkeling
  • Catamaran
  • Kayaks
  • Windsurfing (1 hour per guest per day and on request)
  • Sailing
  • Introductory scuba demonstration in pool
  • Tennis (1 hour per guest per day and on request)
  • Bicycles (1 hour per guest per day and on request)
  • Use of fitness centre
  • Aerobics
  • Daily activities program
  • Nightly entertainment
  • 24-hour room service
  • Exclusive Beach Club at Gran Bahia Principe Tulum Beach 
  • Waiter service at the pool and beach
  • WiFi in common areas
  • Shuttle transportation between hotels in the Gran Bahia Principe Riviera Maya complex
  • Access to all facilities and services within the Gran Bahia Principe Riviera Maya complex
  • 420 Rooms
  • 4 Restaurants
  • 5 Bars
  • 4 pools 
  • Other Facilities & Services with Surcharge:
  • Boutiques
  • Beauty salon
  • Meeting facilities
  • Wedding services
  • Medical services on call
  • Spa
  • Laundry service
  • Nanny service
  • HACIENDA DONA ISABEL: a Mexican style commercial and entertainment village at the entrance of the hotel area with daily entertainment of live music and a variety of shows (merengue, salsa), disco (free entrance), sports bar and Plaza Mayor Bar, Internet, car rental service, a la carte Asian restaurant and ATM machine

Junior Suite

  • 1 king-size or 2 twin beds
  • Balcony
  • Bathroom with shower 
  • Air conditioning and ceiling fan
  • Telephone
  • Coffee maker
  • Flat screen satellite TV
  • Alarm clock
  • Mini-bar (refreshed daily)
  • Iron and ironing board
  • Pillow menu
  • In-room safe
  • Bathrobes and slippers 
  • Hairdryer
  • Nightly turndown service
  • Butler service upon request
  • Maximum occupancy 3 people

Junior Suite Superior

  • 1 king-size bed
  • Balcony or terrace
  • Living area
  • Bathroom with shower 
  • Pool and beach towels
  • Air conditioning and ceiling fan
  • Telephone
  • Coffee maker
  • Flat screen satellite TV
  • Alarm clock
  • Mini-bar (refreshed daily)
  • Iron and ironing board
  • Pillow menu
  • In-room safe
  • Bathrobes and slippers 
  • Hairdryer
  • Nightly turndown service
  • Butler service upon request
  • Maximum occupancy 3 people

Junior Suite Superior Garden

  • 1 king-size bed
  • Terrace with whirlpool 
  • Living area
  • Bathroom with shower 
  • Pool and beach towels
  • Air conditioning and ceiling fan
  • Telephone
  • Coffee maker
  • Flat screen satellite TV
  • Alarm clock
  • Mini-bar (refreshed daily)
  • Iron and ironing board
  • Pillow menu
  • In-room safe
  • Bathrobes and slippers 
  • Hairdryer
  • Nightly turndown service
  • Butler service upon request
  • Maximum occupancy 3 people

Junior Suite Superior Penthouse

  • 1 king-size bed
  • Terrace with whirlpool and jungle views
  • Living area
  • Bathroom with shower 
  • Pool and beach towels
  • Air conditioning and ceiling fan
  • Telephone
  • Coffee maker
  • Flat screen satellite TV
  • Alarm clock
  • Mini-bar (refreshed daily)
  • Iron and ironing board
  • Pillow menu
  • In-room safe
  • Bathrobes and slippers 
  • Hairdryer
  • Nightly turndown service
  • Butler service upon request
  • Maximum occupancy 3 people
Honeymoon Bonus - Fruit basket and Bottle of tequila in room. To be eligible, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.


Stay at 1, Play at All - All guests have access to all services, facilities and activities at Gran Bahia Principe Coba, Gran Bahia Principe Tulum (except buffet and gourmet restaurants) and Hacienda Dona Isabel entertainment and commercial village. 


Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.


Resort Location Map


  • Luxury Bahia Principe Sian Kaan
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Luxury Bahia Principe Sian Ka'an Don Pablo Collection
Carretera Chetumal - Cancun Km 250, Akumal 77760 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.