Marina El Cid Spa & Beach Resort
- What's Included
- All Inclusive Features
Ideal resort for families of all ages. Facilities are nice, clean and well-maintained. A great mix of food items in both the buffet and a la carte restaurants. The resort set up definitely caters more to kid-friendly activities, so there is never a shortage of things to do. The beach area is great, with the exception of some rocky parts felt a few feet from shore. The drink menus are OK and vary in quality, as they very rarely served top-shelf alcohol. Overall however, this is still a great resort option for families.
It all started with our Welcome! Our greeting was from a young man named Carlos Sanchez. We had never been to Mexico and we had some fears. Carlos made us feel welcome and safe. We liked him so much that we went to see him every day during our trip for questions, taxies and help with anything we needed. We loved the nightly entertainment and looked forward to it. our room was small for a family of five but was very clean. We spent most of our time outside or eating. Our favorite place to eat was the buffet off the lobby. We met another young man named Sixto and he was so prompt, clean and very entertaining. My kids just loved him and always requested to sit in his section. He taught us all Spanish and made sure we understood the food and that our tummy's were full. I have to say these two young men made the whole trip for us. It is very hard to travel to a different country and try to figure things out. No matter what our question or need Carlos or Sixto cared for us and made sure we were happy. Thank you El Cid for hiring the best staff in Cancun. It truly makes a difference. If they are still there we will return next year!
we up-graded to 3rd floor ocean view- was well worth the monies!! Friendly- maybe too much 'American' style food-?When there is so much Mexican food to sample.-why go to different Country if only getting sparce sample of their food stuffs-?However we enjoyed our time with you folks.!!
Traveled with my hubby 11/18-11/24/16. We booked this trip through Priceline so the resort was a blind draw. We upgraded to ocean front upon arrival otherwise we would have been assigned to the back of the property. I did have to ask about the upgrade option and they quickly found an open room in building 21 for our 6 night stay ($200 plus coupon from book). This upgrade did give us platinum status but the location alone was well worth it. We have been to at least 15 prior All Inclusives so I think I can give a fair review.Pro'sOur room, all restaurants, all restrooms and bars were all built with quality material that gave an overall elegant feel to El CID.The staff were all very pleasant and helpful especially my favorite- Roberth the evening bartender by the quiet pool.The food was great to OK.Our room was cleaned maticulously everyday and Henry filled our fridge with extra beer when we requested.The Grounds were beautiful and the perfect size for morning walks. There was a great mix of sunny beach front walks as well as shady jungle areas with birds, wild life, beautiful trees and flowering shrubs.Cons-Ocean was not very inviting. We walked down the beach past the Dolphins to the next resort and found a beautiful swim spot right in front of the beach front massage area- which by the way we also did. $50 for 70 mins- way cheaper than el cid's quote.Pool water was really cold. Could only jump in to cook off and with the ocean being uninvited get it was kind of disappointing.Being a couple in our mid 40's- we were kind of bored after dinner. Seemed to be mostly families or retired folks the week we were there. That being said- we agreed that it was one of the most relaxing trips that we have taken. We walked the beach north everyday and found tons of sea glass toward the shipping yard. Oh, and we walked to town and did an impromptu snorkel trip for $20 each. They took us to a beautiful spot 5-10 minutes out and we loved it! Overall I would recommend this resort to families or travelers looking to relax. I was sad to see that hardly anyone tipped the wait staff in the buffets. If you can afford to travel than you can afford to tip the hard working folks who take very good care of you 😉
We just had one of the most fantastic vacations at the El Cid. This is one of the few places where the hotel pictures don't do the place justice. The staff is top-notch and incredibly customer service orientated. We brought our two adult sons and upgraded to a 2 bedroom suite. It was ocean view, nicely decorated, and extremely well-maintained. The housekeeping staff is impeccable and refreshed our room twice daily. Anything you need, room service is happy to quickly bring to you. The food is exquisite. We ate at all of the restaurants and felt they all did a great job. Can't say enough about this place, which I hope to visit again. Wonderful people who work there; wonderfully managed. The grounds are stunning and its a very large property. Unfortunately, the beach is rocky so swimming shoes are a must. Just down the way is Puerto Morales, which has an incredible sandy beach--walking distance for anyone. The town is very charming and fun to have a nice lunch and shop. Overall, the property can't really be improved because it's so awesome. But, what's even better is the staff.
We booked this vacation through Westjet Travel. Everything has been amazing. The rooms and resort are so clean, pools and entertainment are excellent. Fantastic restaurants. Staff is so helpful and friendly. If you eat in the main buffet ask for Alfredo Diaz Ruiz he was so amazing made our holiday so special.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet or a la carte breakfast, lunch, dinners
- All domestic and imported beverage brands
- Waiter service at the pool and beach areas
- 24 hour room service
- Pillow menu
- Tennis courts and equipment
- Hobie cats
- Boogie boards
- Bicycles and biking tours
- Daily activities
- Nightly entertainment and/or theme shows
- 350 room beachfront resort
- 22,000 sq ft pool
- Buffet & a la carte restaurants
- 24 hour room service
- Tennis courts
- Fitness centre
- Spa (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- Bathroom with shower only
- Mini bar with drinks
- Coffee maker
- Private balcony, ocean or pool view.
- Max. occ. 4
Junior Suite: Same as above with 1 king bed plus 1 Queen Murphy bed.
Platinum Room: Same as Luxury Room with Platinum Club access.
One Bedroom Suite: Same as Junior Suite with separate bedroom.
Kids Stay Free - 2 Children Stay & Eat Free 4 years & under.
For the Kids - Kids' Club for ages 4-11, 9am-9pm.
Honeymoon, Anniversary & Birthday Bonus - Complimentary bottle of domestic champagne in the room and room upgrade (subject to availability upon check-in). Must show proof, marriage certificate, birth certificate or passport ID, upon check-in at the hotel.
Platinum Club - Upgrade available, guaranteed Ocean Front or Ocean View accommodations, extra comfort beds and linens, dedicated check-in and check-out areas, late check-out at 3pm (subject to availability), reservations for palapa huts on the beach, butler service, welcome wine & fruit basket, guaranteed reservations in the specialty restaurant, special turn down service with hors d'oeuvres and petit fours, room aroma menu, bathrobes and slippers, umbrella and beach bag, scale, complimentary access to the Platinum Room Lounge (beverages, snacks, fruit, internet access, TV, newspapers and books.)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Marina El Cid Spa & Beach ResortRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Boulevard El Cid Unidad 15, Puerto Morelos 77580 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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