Marina El Cid Spa & Beach Resort
- What's Included
- All Inclusive Features
Ideal resort for families of all ages. Facilities are nice, clean and well-maintained. A great mix of food items in both the buffet and a la carte restaurants. The resort set up definitely caters more to kid-friendly activities, so there is never a shortage of things to do. The beach area is great, with the exception of some rocky parts felt a few feet from shore. The drink menus are OK and vary in quality, as they very rarely served top-shelf alcohol. Overall however, this is still a great resort option for families.
My wife and I stayed at this resort for the week of 04-11, 2017. We stayed here last year about the same time of year. The resort is not the newest along this stretch, be we thoroughly enjoy the staff, as they are very friendly, courteous, and helpful when it is requested. The rooms are large and comfortable. They are cleaned every day, and a turn down service is offered every evening. There are so many dining options available, there is really no reason to leave the resort. Porto Morales is a short walk down the beach if local culture is your thing. There are I believe 5-6 theme restaurants on site, as well as the main dining room. Food was always plentiful, hot and a very wide variety of choices. My wife is a very discriminating diner, and there was never a problem for her to find something that was very appetizing. The pool main pool is central and clean, well staffed. There are numerous bars spread about the main pool, and a very active wait staff, taking orders, and guests happy, and well watered. They do try to sell time shares, just as every other resort in Mexico, but the pressure level is lesser than some of the resorts we have been to. The beach is beautiful, but swimming is not the best in the area, so we brought along water shoes with which to cross the coral which is very sharp. The water is very warm, clean and within sight of the reef. There is not a lot of fish to see within the swimming area,(snorkeling) but it is a short ride to the reef, which is teaming with life. They have sea kayaks for the use of the guests, a couple of catamaran sail boats and paddle boards. Our flight was delayed for 12 hours at departure, so we did not arrive at Cancun airport until 3:30 AM. We feared we would be taking a taxi to the resort, but upon arrival, there was our resort transportation driver, patiently waiting. What a testament to the staff at this resort. We were very glad to see him, after spending 14 hours in our departure airport, and 5 hours in a plane. We were greeted with a very big smile and a "Holla"This alone set the tone for the following week. Exceptional service and dedication to their guests. We will be returning to this resort again. We can easily overlook the shortcomings, to enjoy the firm beds, comfortable, clean rooms, friendly staff, and excellent food and drink. I would rate our stay a 9 out of 10.
We had stay at this resort two times and we did really enjoy it. Food many choices and the quality excellent. Perfect place for relaxing and lay back. we are looking forward to be back for longer period.
We had a wonderful stay at Hotel Marina El Cid. Would like to recognize waiters, Gregorio at Arrecife Restaurant and Elias at Alcazar Restaurant. Lupita who cleaned our room during our two week stay did an absolutely wonderful job. Looking forward to another trip next year.
Lovely resort if you are looking for good value and a large facility. Restaurant choices are great, especially those that limit times when young children are welcome. We love the all inclusive for a family. There is a nice balance of busy, activity oriented pool area and quiet, infinity pool. Good buffet breakfast and lunch.
Food was very good, great taste and good variety. Rooms and installations in great condition. Infinity pool had a very nice temperature, warmer than the other. Italian and Marina Restaurants' menu was delicious. Staff is corteous and helpful. Upgrades for platinum guests are a nice plus. Beach is nice, it has a lot of algae, but you see them cleaning it every day. Everything would have been perfect, but they didnt clean the room twice (I had to call for them to clean it) and they called at 9am or earlier to invite us to the guest services desk, to learn about gifts and special promotions. Who wants to be woken up early while in Cancun? Not me!. I complained the first time, they still called the second day. Third night I unplugged the phone.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet or a la carte breakfast, lunch, dinners
- All domestic and imported beverage brands
- Waiter service at the pool and beach areas
- 24 hour room service
- Pillow menu
- Tennis courts and equipment
- Hobie cats
- Boogie boards
- Bicycles and biking tours
- Daily activities
- Nightly entertainment and/or theme shows
- 350 room beachfront resort
- 22,000 sq ft pool
- Buffet & a la carte restaurants
- 24 hour room service
- Tennis courts
- Fitness centre
- Spa (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- Bathroom with shower only
- Mini bar with drinks
- Coffee maker
- Private balcony, ocean or pool view.
- Max. occ. 4
Junior Suite: Same as above with 1 king bed plus 1 Queen Murphy bed.
Platinum Room: Same as Luxury Room with Platinum Club access.
One Bedroom Suite: Same as Junior Suite with separate bedroom.
Kids Stay Free - 2 Children Stay & Eat Free 4 years & under.
For the Kids - Kids' Club for ages 4-11, 9am-9pm.
Honeymoon, Anniversary & Birthday Bonus - Complimentary bottle of domestic champagne in the room and room upgrade (subject to availability upon check-in). Must show proof, marriage certificate, birth certificate or passport ID, upon check-in at the hotel.
Platinum Club - Upgrade available, guaranteed Ocean Front or Ocean View accommodations, extra comfort beds and linens, dedicated check-in and check-out areas, late check-out at 3pm (subject to availability), reservations for palapa huts on the beach, butler service, welcome wine & fruit basket, guaranteed reservations in the specialty restaurant, special turn down service with hors d'oeuvres and petit fours, room aroma menu, bathrobes and slippers, umbrella and beach bag, scale, complimentary access to the Platinum Room Lounge (beverages, snacks, fruit, internet access, TV, newspapers and books.)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Marina El Cid Spa & Beach ResortRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Boulevard El Cid Unidad 15, Puerto Morelos 77580 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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