Marina El Cid Spa & Beach Resort
- What's Included
- All Inclusive Features
Ideal resort for families of all ages. Facilities are nice, clean and well-maintained. A great mix of food items in both the buffet and a la carte restaurants. The resort set up definitely caters more to kid-friendly activities, so there is never a shortage of things to do. The beach area is great, with the exception of some rocky parts felt a few feet from shore. The drink menus are OK and vary in quality, as they very rarely served top-shelf alcohol. Overall however, this is still a great resort option for families.
This is our fifth time at Elcid and we always enjoy every thing here. The hotel is excellent, I appreciate the maintenance. Despite the poolIs being fixed, we don't feel any difference. The other pool is not overcrowded. So many places to sit ..😃I appreciate the wonderful staffs every where, they all seem to be happy.I want to mention David, he was our butler last year and he is always professional and nice and he stopped and took time to say hi like an old friend/family. I think the management should consider to promote him one day. Too bad I don't remember his last name :(I also would like to mention Dallan Alfonso in entertainment, she is so nice to us, also Agus , who I call tralalala jump to the pool guy, he is very entertaining and he is very funny and nice.I would recommend Elcid as no.1 hotel in Cancun. Don't mention about food, oh gosh the food is sooooo great. Thank you Elcid Please keep the quality high at all time !!
My wife and I just arrived home from this resort and we loved it! Our trip to Cuba got cancelled in the last minute due to hurricane Irma and we booked this resort. We had a lovely time, and this resort was amazing. We met many amazing people. The workers at this resort go above and beyond. Edward Padilla is one of those workers. He was excellent making sure that all of our questions were answered. He went above and beyond to make sure that were had an awesome time. My wife and I will definitely be going back to this resort in the near future. Thanks Mexico!
The resort is absolutely beautiful. The staff is amongst the friendliest I have ever encountered in all my years of travelling. They currently have 3 restaurants ( Seafood, Italian and Mediterranean ), plus a buffet. Their restaurants are phenomenal as is their buffet. The food is delicious and the service is second none. Their bars serve top shelf liquor and their wait staff is always eager to refill your glass. They are in the process of rebuilding their big pool so as some reviewers have mentioned it can be a bit noisy but work is expected to be completed before November ( which is their high season). They are also building an addition to their resort that will have 6 new restaurants and I believe 2 new pools. To be totally transparent my wife and I went their last year for a visit while staying at a hotel in the hotel zone for one of those vacation packages ( similar to the time share programs ), never intending to buy but we did just that on this trip. As owners ( Platinum level ) we have a butler at our service as well as free upgrades on future stays not too mention the best of the premium alcohol.
We traveled down to El Cid with eight couples on RCI. The resort is very nice, but the main swimming pool was under construction (very noisy) and the main buffet off the lobby was closed..These are two of the main attractions at the resort You would think that El Cid would offer usa discount on the next vacation to get us to return.Enough of the negative. The food was excellent, the rooms are very nice, the beach was nice, except rocky. The staff was wonderful and service was great. These staff members deserve praise: Italian restaurant Elias, Morning buffet Reymundo, and Francisco. We spent most of our time on the beach and Elena and Itzel were exceptional drink servers.Our group would probably return if El Cid would give us a discount on a return visit. .
We weren't notified on the website or our booking agency that the large pool -- the highlight of the premise, was closed and under construction. ** it may still be closed through September and a part of October. That was the main attraction, and so the large pool lanes, jaccuzi, cliff jump, and water slide were closed off. All that was left was the smaller pool on the side. That's a need to know if your attraction to the premise is that.Otherwise, nice service. Good bars. Very friendly and accomodating staff. Appreciated the kayak and paddle board sign-ups which we enjoyed using part of the trip.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet or a la carte breakfast, lunch, dinners
- All domestic and imported beverage brands
- Waiter service at the pool and beach areas
- 24 hour room service
- Pillow menu
- Tennis courts and equipment
- Hobie cats
- Boogie boards
- Bicycles and biking tours
- Daily activities
- Nightly entertainment and/or theme shows
- 350 room beachfront resort
- 22,000 sq ft pool
- Buffet & a la carte restaurants
- 24 hour room service
- Tennis courts
- Fitness centre
- Spa (fee)
- Golf nearby
- 1 king or 2 double beds
- Satellite TV
- Bathroom with shower only
- Mini bar with drinks
- Coffee maker
- Private balcony, ocean or pool view.
- Max. occ. 4
Junior Suite: Same as above with 1 king bed plus 1 Queen Murphy bed.
Platinum Room: Same as Luxury Room with Platinum Club access.
One Bedroom Suite: Same as Junior Suite with separate bedroom.
Kids Stay Free - 2 Children Stay & Eat Free 4 years & under.
For the Kids - Kids' Club for ages 4-11, 9am-9pm.
Honeymoon, Anniversary & Birthday Bonus - Complimentary bottle of domestic champagne in the room and room upgrade (subject to availability upon check-in). Must show proof, marriage certificate, birth certificate or passport ID, upon check-in at the hotel.
Platinum Club - Upgrade available, guaranteed Ocean Front or Ocean View accommodations, extra comfort beds and linens, dedicated check-in and check-out areas, late check-out at 3pm (subject to availability), reservations for palapa huts on the beach, butler service, welcome wine & fruit basket, guaranteed reservations in the specialty restaurant, special turn down service with hors d'oeuvres and petit fours, room aroma menu, bathrobes and slippers, umbrella and beach bag, scale, complimentary access to the Platinum Room Lounge (beverages, snacks, fruit, internet access, TV, newspapers and books.)
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Marina El Cid Spa & Beach ResortRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Boulevard El Cid Unidad 15, Puerto Morelos 77580 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.