Marina El Cid Spa & Beach Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Ideal resort for families of all ages. Facilities are nice, clean and well-maintained. A great mix of food items in both the buffet and a la carte restaurants. The resort set up definitely caters more to kid-friendly activities, so there is never a shortage of things to do. The beach area is great, with the exception of some rocky parts felt a few feet from shore. The drink menus are OK and vary in quality, as they very rarely served top-shelf alcohol. Overall however, this is still a great resort option for families.


Overview

An award-winning tropical haven, located in Riviera Maya, Hotel Marina El Cid Spa and Beach Resort is a luxurious getaway, perfect for families. Spacious suites adorned in modern décor are ideal for families of 5. Choose from a large selection of savoury à la carte restaurants and buffets, at no extra cost. The fun is limitless with a great kids club, ample sports and watersports, refreshing pools, waterfalls, and the powdery white sand beach. 

Location: Located in the Puerto Morelos area, 20 minutes from Cancun International Airport, 35 minutes from Playa del Carmen.


Highlights
  • Family friendly resort with lots of activities for kids
  • Spacious suites can accommodate families of five
  • Beachfront spa with first-class treatments
  • TripAdvisor's Traveler's Choice winner

tripadvisor Traveler Reviews
  • Julia_McCarthy : Calgary, Canada
Good resort

This was a good resort all together but I'll break it down.Food- delicious everywhere we went. Seafood and Italian were top of our lists. The crepes in the Delores are a must try. Service was great across the board. Never had an empty drink and they always paid close attention so you never had an empty plate on the table long.Rooms- we were in building 18 which was wonderful for us, far enough from the pools and event areas that it was quiet and still really close to everything. Room was clean everyday and never missed anything. Platinum- didn't find much bonus of this. We were supposed to get a pillow menu and aromatherapy menu the first day. After asking for 4 days we finally got them and ordered for the rest of our stay but only received it twice with repeated requests. Just a heads up it's very strong so maybe order it half hour before you plan on being in your room. We aren't huge drinkers so the alcohol upgrade didn't do us much good.The lounge did come in handy for us though to check in at home with work and my dad who was house and pet sitting. Free internet in the lounge and got to check weather for the week as well.Check-in and checkout were super easy and had no troubles. The coupons we got for being platinum weren't very useful almost exclusively for the spa.Pools- spent most of our time in the adult area. Hot tubs and pool were empty most evenings so we had it to ourselves most nights. At the main pool with slides there is a snack and accessory cart ( sunscreen, snacks, floaties, drinks) and the towel place at the main pool will have more activities so check that out for sure. Animals- there is a croc we named Eduardo, lots of iguanas, some birds including humming birds and turtles on the resort.Excursions-discover scuba was incredible. I would recommend it to anyone and would recommend eating breakfast before you go and a small lunch while your there. Enjoyed this a lot and am looking at going to get my padi. Smazing snorkeling was also amazing. Got to see turtles, sting rays, squid and many different fish. Also got to snorkel through a cenote. Felix made the entire day amazing, he was very knowledgeable and excited to share that knowledge.Dolphin trainer for a day was a lot of fun. Get to spend the entire day with the dolphins and get a free locker rental and towel for the day. Tons of fun activities with the dolphins. Very full day but we found it to be entirely worth it. 200 USD was quite expensive for pictures for us since this wasn't our first time with dolphins and since we didn't prepay they didn't get pictures of all our activities which was disappointing since we probably would have paid if we got pictures of all our activities. In total they got around 40 pictures most were multiples. Cenotes was fun. Don't touch any of the stalagmites or stalactites. It take 100-150 years to grow an inch. Our guide said nothing about not touching them and you can tell there are a lot that have been damaged by people touching them. They wants 100 USD for 8 pictures which we didn't find to be worth the money charged.

  • Valkeryie : Sorrento, Canada
Service awesome, thin walls extremely thin walls

We arrived Jan. 4, 2018 for a 14 day stay. We booked through Costco. Got assigned to building 22. Great views but very very thin walls.We upgraded to Platinum as the perks outweigh the cost. Although we only seen our butler 3 times, it worked out for us as we did our own reservations for dinners. The Mediterranean and Italian restaurants were the best. The swordfish is a must.Dolores is great for lunch as it has many options.Magda the hostess is absolutely amazing, as well as Thomas the beach consereige who was awesome. I would have given the resort a 4 1/2 star if the walls were not so thin, and the matresses so uncomfortable and noisy(plastic liner sheet). They also had the outdoor events right outside our building and the room was like being in a speaker.Not good for rest and relaxation. Mini bars only stocked with water, soda and beer.Pools were cold and need to be heated to keep kiddies away from grownup areas.Beach is rocky, shoes recommended. The walks are nice, heading to Puerto Morales you can't make it all the way. Barrier.The other way is much better, can go for an hour or so.Recommend for people that don't mind less sleep and noise.We will not be returning however. Will check out some more resorts next year.

  • Alicia K :
Family vacation

Second time to Cancun area in 6 months, this experience much better than last one. The hotel was really nice and staff were excellent! Best food for an all inclusive. Really enjoyed ourselves and would definitely go back here.

  • Steve W :
Excellent

What an awesome vacation. The staff was more than helpful and fun . A special thanks to Susy, our concierge, who was very helpful. Some of the best fun we had was actually in the main lounge with Jose and Salvador. They were very entertaining with the shots and drinks they created . The entire resort was spotless, from our room to the restrooms. I can not wait to go back next year, if any way possible. My last comment for this resort would be the food was amazing especially the Italian restaurant. So thank you EL CID for a great great vacation

  • kemclinton : Clinton, Canada
Group family vacation

We just returned from 6 nights at Ventus/El Cid. We originally booked El Cid through Westjet They upgraded us to Ventus. It was a great place to go with families. Very clean well cared for resort. The brand new rooms were very nice but if we went again we would request EL Cid as it is more suitable for families. They offered us a room upgrade to a swim up room for $300 american but we were glad we declined as the pools were very cold . We had a 4 year old , 12 yr old, 14 yr old and 16 year old. Kids loved the place! You can use both properties,for us we found we loved the beach and beach bar closest to the Marina -this is below building 15 at El Cid and i think would be the ideal building to be in. The ocean had hardly any coral here by the marina and we had tons of fun body surfing without water shoes The service at the beach bar with the swings is awesome. Our second favorite place was the heated infinity pool which is the most popular place. It is too bad the kids pool with water slide is not heated as our kids only used it a few times in a week. The pools at ventus are also beautiful but very cold. We stayed in building 26. It was a very nice room but a fairly long walk from our favorite spot on the beach. We loved the seafood restaurant. We ate alot at Mercado Delores. It was great for kids. Good food. Awesome service overall. We avoided the time share people. We booked two excursions through BD- Best Day travel and were very happy. We did fishing and xel-haId say the only downfall was we arrived at 8 am after an all night flight and there wasnt any flexability to get you in a room early. I also would love to see a kid friendly hot tub. They insist that you meet with a person to let you know how to book dinners and activities. We talked to others and found out this was the time share intro. So we avoided this and easily booked dinners with conceriege in two minutes. It was a great family holiday. The foam party at the kids pool on thursday was alot of fun. Afterwards they serve coconuts and fill them with rum for adults. The staff are incredible, hard working, friendly and we were pleased with the service. The fellow in the Mercado Delores bar who calls you puppy is awesome! The beach bar with swings is awesome too We would definately return but would request the original El Cid property closer to family attractions. Overall nice resort, excellent service and very family friendly!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 3 meals daily plus snacks
  • All drinks (Domestic and imported beverage brands available including wine, beer, soft drinks, juices and bottled water)
  • Waiter service at the pool and beach areas
  • 24-hour room service
  • Nightly entertainment and/or theme shows
  • Daytime beach & pool activities program
  • Non-motorized water sports

Platinum Club Inclusions

  • Guaranteed oceanview accommodations
  • Top-of-the-line extra comfort beds and linens
  • Dedicated check-in and checkout areas
  • Reservation of palapa huts on the beach
  • Butler service
  • Welcome fruit basket & wine bottle
  • Late checkout (15:00), subject to availability
  • Turn down service
  • Chocolate covered strawberries upon arrival
  • Room aroma menu
  • Bathrobes and slippers
  • Umbrella
  • Beach bag
  • Scale
  • Complimentary access to the Platinum Club lounge (beverages, snacks, fruit, computers with Internet available at the Platinum Club lounge area only, TV, newspapers and books)

*Applicable for Junior Suite Platinum and One Bedroom Platinum rooms

  • 350 rooms 
  • 22,000-square-foot, free-form pool, with cascading waterfalls, slide and diving pool, swim-up bar, in-water lounge chairs, sun deck, and children's area with slides
  • Pool in serene setting with lounge chairs, sun deck and bar
  • 13,000 square-foot El Cocay Spa, with an amazing assortment of massage services and traditional Mayan spa treatments ($)
  • 5 restaurants
  • 6 bars and lounges
  • Kid's Club
  • El Cid Marina, a private, full-service marina featuring 120 slips, dive shop, mini-supermarket and sportfishing fleet
  • SCUBA diving and snorkeling
  • Water sports, including windsurfing, kayaking, Hobie Cats, paddleboats and boogie boards
  • Tour Desk ($)
  • Tennis
  • Adults-only whirlpool and silent zone, offering massage services beneath palapa huts
  • Fitness center offering the latest cardio equipment, free weights and a spinning class area
  • Hair and nail salon at El Cocay Spa ($)
  • Spa boutique
  • Gift shop
  • Wi-Fi ($)
  • Golf nearby ($)

Luxury Room

  • Maximum Number of Adults: 4
  • Maximum Number of Children: 3
  • Maximum occupancy: 4
  • Air-conditioning
  • 1 king or 2 double beds
  • Pillow menu
  • Satellite TV
  • Mini bar stocked with complimentary bottled water, soft drinks, and beer
  • Coffee/tea maker
  • Bathroom
  • In-room safe
  • Balcony or Terrace

Junior Suite

  • Maximum Number of Adults: 4
  • Maximum Number of Children: 3
  • Maximum occupancy: 4
  • 1 king bed + 1 queen Murphy bed
  • Pillow menu
  • Air-conditioning
  • Satellite TV
  • Mini bar stocked with complimentary bottled water, soft drinks, and beer
  • Coffee/tea maker
  • Bathroom
  • In-room safe
  • Balcony or Terrace

Junior Suite Platinum

  • Maximum Number of Adults: 4
  • Maximum Number of Children: 3
  • Maximum occupancy: 4
  • In-room safe
  • Direct dial telephone
  • Coffee maker
  • Mini bar stocked with complimentary bottled water, soft drinks, and beer
  • 1 King bed
  • Pillow menu
  • Balcony
  • 1 Queen Murphy bed
  • Satellite TV with premium channels
  • Bathroom
  • Please see All Inclusive section for the Platinum Club Inclusions

One Bedroom Suite

  • Maximum Number of Adults: 4
  • Maximum Number of Children: 4
  • Maximum occupancy: 5
  • 1 King bed
  • 1 Queen Murphy bed
  • Pillow menu
  • 2 balconies
  • Living/dining area
  • Kitchenette
  • In-room safe
  • Direct dial telephone
  • Coffee maker
  • Mini bar stocked with complimentary bottled water, soft drinks, and beer
  • Satellite TV with premium channels
  • 2 bathrooms

One Bedroom Suite Platinum

  • Maximum Number of Adults: 4
  • Maximum Number of Children: 4
  • Maximum occupancy: 5
  • In-room safe
  • Direct dial telephone
  • Coffee maker
  • Mini bar stocked with complimentary bottled water, soft drinks, and beer
  • 1 King bed
  • 1 Queen Murphy bed
  • Pillow menu
  • 2 balconies
  • Living/dining area
  • Kitchenette
  • 2 bathrooms
  • Satellite TV with premium channels
  • Please see All Inclusive section for the Platinum Club Inclusions

Junior Suite Jacuzzi

  • Maximum Number of Adults: 4
  • Maximum Number of Children: 3
  • Maximum occupancy: 4
  • Satellite TV
  • In-room safe
  • Direct dial telephone
  • Coffee maker
  • Mini bar stocked with complimentary bottled water, soft drinks, and beer
  • In-suite Jacuzzi
  • Balcony
  • 1 king bed + 1 queen Murphy bed
  • Pillow menu
  • Air-conditioning

Studio with Jacuzzi

  • Maximum Number of Adults: 4
  • Maximum Number of Children: 3
  • Maximum occupancy: 4
  • 1 king bed + 1 queen Murphy bed
  • Pillow menu
  • Jacuzzi
  • Terrace
  • Satellite TV
  • In-room safe
  • Direct dial telephone
  • Coffee maker
  • Mini bar stocked with complimentary bottled water, soft drinks, and beer
  • Air-conditioning

Family Room

  • Maximum Number of Adults: 4
  • Maximum Number of Children: 3
  • Maximum occupancy: 5
  • 1 Queen Murphy bed
  • 2 double beds
  • Pillow menu
  • Bathroom with shower
  • Air-conditioning
  • Balcony
  • Satellite TV with premium channels
  • Safety deposit box
  • Direct dial telephone
  • Coffee maker
  • Mini bar stocked with complimentary bottled water, soft drinks, and beer

Restaurants

Alcázar

  • À la carte for dinner
  • Mediterranean
  • Reservations required

Arrecife

  • Buffet for breakfast and lunch / À la carte for dinner
  • Mexican
  • Reservations required only for dinner

La Marina

  • À la carte for dinner
  • Seafood
  • Reservations required

Alhambra

  • Buffet for breakfast, lunch and dinner
  • International

D'Gulio

  • Buffet for breakfast / À la carte for dinner
  • Italian
  • Reservations required only for dinner

Bars

  • Scaramanga Moon & Beach Lounge
  • Lobby Bar
  • Swim-Up Bar
  • Congo Bar
  • Adults Only Jacuzzi Bar
  • Macondo Bar

Kids Stay Free - 2 Children Stay & Eat Free 4 years & under.

For the Kids - Kids' Club for ages 4-12, Playground, Kids area of main pool with a mini slide

The beachfront, 13,000 square-foot El Cocay Spa restores the ancient traditions, rejuvenating guests through a balance of mind, body and spirit. Here, guests take in calming views of the Caribbean Sea, while indulging in traditional healing remedies and massage techniques based on Mayan legends. Specially trained therapists select herbs, fruits, seeds, flowers and other natural ingredients for oils and lotions that foster a lingering sense of peace and well-being.

Spa Facilities

  • Beauty salon
  • Massage cabins
  • Massage therapies
  • Steam room
  • Sauna

Romance Bonus - Wedding and Honeymoon packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Marina El Cid Spa & Beach Resort
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Marina El Cid Spa & Beach Resort
Boulevard El Cid Unidad 15, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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