Now Jade Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Formerly the NH Riviera Cancun, the Now Jade Riviera Cancun carries on this first class resort next to Puerto Morelos. Outstanding all the way around, from the accommodations to dining to activities. Set on a beautiful beach approximately half way between Cancun and Playa del Carmen, which is good if you plan on visiting both towns. Sister resort of the Now Sapphire.


Overview
Step into a world of luxury and elegance at Now Jade Riviera Cancun, set on a stunning white sand beach. Guests will revel in the spectacular surroundings, fine dining, spacious accommodation and the wonderful range of activities. This upscale luxury resort is located next to the charming town of Puerto Morelos on a beautiful beach.

Location: Near Puerto Morelos in Riviera Maya. Approximately 25 minutes from Playa del Carmen and 35 minutes from the Cancun airport.

Highlights
  • Rainforest Alliance Certified
  • Kids Club
  • Three swimming pools
  • 24 hour dining options
  • "Now Spa"

tripadvisor Traveler Reviews
  • sn0wescaper : Winnipeg, Canada
3rd visit, would return!

We just returned after 2 weeks at the Jade. We have always found the Jade very good however the attention to detail was really noticeable.All the restaurants are very good although my favourite was the Mercure. Over the 2 weeks we there we only had to wait a short time twice for a table.We stayed in the Preferred Club area and enjoyed the pool as well as the beach.The entire staff was very accommodating and was pleased to see Tomas serving on the beach as he was there on our 2014 stay at the Jade.Special thanks to Gabriela, Moises, isabell, Aaron, Braulio .Will definitely return.

  • Shenna G :
2 yr anniversary at NOW JADE

We had a great time ! Met wonderful couples, enjoyed great weather, drinks were amazing ! We loved having JOSE ALFREDO as our pool server he took great care of us. We met lots of couples that formed a group and Jose stayed on top of all of us with amazing service he was definitely a favorite of a lot of people !!! JUAN at Tarmanindo was fun, amazing server, right on top of all our needs and the food was AMAZING!!! The first night we did Tarmanindo it was good but we went a second night and it blew us away between the food ,service, EVERYTHING! We also had a fun bell server named MARCOS! He did a great job with showing us our room and preparing our stay. He even remembered us when we left the next Saturday which was sweet! Once we got into preferred lounge the 2 gentlemen who took care of us were wonderful ! Always smiling ! We felt very comfortable asking any questions and in return had a great response. We went yo the hip hop show and rock show those were absolutely amazing we has a blast !! The main lobby was gorgeous! And all the restaurants and outside grounds were beautiful! Even though we didn't have to many cons to our trip there were a few... the beach/water on this week had tons of seaweed. The guys couldn't even keep up with it. My husband ended up sick for 4 days probably a combo of the alcohol and food. I ended up sick one night as well . There were lots of tiles missing and falling off in the adult pool. The magic show was ok pretty cheesy. Beyond those things our stay was wonderful!!!! Our room was huge and maid service did a fantastic job everyday ! Our view was wonderful ♡♡ overall our experience was great!! Thank you NOW JADE and all the employees for a great experience.

  • Scott G : Swindon, United Kingdom
Defiantly recommend

We had a sea facing room for a family of 4 which was amazing. The hotel itself is hard to fault as it caters for everything in terms of activities and food/drink. Unless you are uber critical this is ⭐️⭐️ ⭐️ ⭐️ ⭐️

  • justin112345 :
Now Jade Vacation

We had such a great time! Would definitely make it back soon. Everyone was wonderful and so respectful. Thank you from my family to your Now Jade family. Club preferred is definitely the way to go, so quiet and beautiful views. The wait staff at the pools and restaurants were awesome! We can’t wait to make it back.

  • sandycX4653ZU :
Great stay #4 at NOW Jade!!

Our return trip was just as great as our previous trips. Francisco in the lobby bar us the best!! The specialty restaurants have excellent food-went to the Italian twice so my husband could have the lasagna. Another plus was the signage they had posted at the bars stating that they only use legitimately sourced alcohol. It was nice to see that serious commitment to their guests safety and health.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner
  • 5 guaranteed reservations for A la carte dining
  • 24-hour room service
  • At least one 24 hour restaurant
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Welcome cocktail
  • Admission to the disco (drinks included)
  • Snorkeling
  • Windsurfing
  • Catamaran
  • Sailing
  • Kayaking
  • Introduction to scuba diving in pool
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Basketball
  • Gym
  • Aerobics
  • Dance lessons
  • Spanish lessons
  • Ping-pong
  • Daily activities program
  • Nightly entertainment
  • 550 suites in three 4-storey buildings with elevators
  • 6 restaurants 
  • 1 coffee shop
  • 1 snack bar
  • 6 Bars (including a swim-up bar)
  • Disco
  • Lounge chairs and beach towels (pool/beach)
  • Pools
  • Whirlpool
  • Tennis court
  • Gym
  • Spa (fee)
  • Beauty salon (fee)
  • Shops
  • Boutique
  • Wireless Internet
  • Meeting facilities (fee)
  • Convention facilities (fee)
  • Medical services (fee)

Junior Suite

  • 1 king or 2 double beds
  • Tropical, partial ocean, ocean and ocean front view options available
  • Seperate living area
  • Whirlpool bath and rain shower
  • Furnished balcony or terrace
  • Complimentary minibar
  • Luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 4 people (maximum 2 children)

Preferred Club Suite

  • Private bedroom with 1 king or 2 double beds
  • Ocean or ocean front view
  • Seperate living area
  • Whirlpool bath and rain shower
  • Furnished balcony with whirlpool for two
  • Complimentary upgraded  minibar
  • Upgraded luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Access to Preferred Club Lounge
  • Maximum occupancy 4 people (maximum 2 children)

Family Suite

  • 1 king bed and 2 double beds
  • Two adjoining junior suites
  • Seperate living areas
  • Two bathrooms with with whirlpool baths and rain showers
  • Private, furnished balconies or terraces
  • Tropical views
  • Complimentary minibar
  • Luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 2 adults and 4 children or 4 adults

Preferred Club Governor Suite

  • Large, private bedroom with king-size bed
  • Separate living room, dining room and foyer
  • Spacious main bathroom with rain shower
  • Separate guest bathroom with shower
  • Indoor whirlpool
  • Private, furnished balcony
  • Patio lounge with double terrace and outdoor whirlpool
  • Access to Preferred Club Lounge
  • Preferred location with spectacular ocean-front view
  • Complimentary upgraded  minibar
  • Upgraded luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 2 adults

Restaurants

Capers

  • A la carte for dinner
  • Italian
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Carnival

  • Buffet for breakfast, lunch and dinner
  • International

Castaways

  • Open for lunch
  • Sandwiches and gourmet favourites

Coco Cafe

  • Coffee shop and deli

Cin Cin

  • A la carte for dinner
  • Mediterranean
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Mercure

  • A la carte for breakfast (Preferred Club only) and dinner
  • French
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Spice

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Tamarindo

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Bars

  • Moments lobby bar
  • Scores sports bar
  • Splash swim up bar
  • The Lounge
  • The Mix beach bar
  • The Reef Swim up bar

Kids Deal - Two children under 7 stay and eat free. Restrictions apply.

For the Kids - Kids' Club for ages 5 to 12. Playground and Babysitting for a fee (subject to availability).

Offers subject to change.

Now Jade Riviera Cancun offers the following Now Spa facilities and treatments:

Facilities

  • Gym
  • Beauty salon
  • Massage rooms
  • Whirlpool baths

Massages

  • Swedish massage
  • Deep tissue massage
  • Sports massage
  • Neck, shoulders and back massage
  • Hot stone massage
  • Reflexology massage

Facial treatments

  • Post sun soothing facial
  • Luminous C facial
  • Caviar facial (for her and him)
  • Stem cells facial
  • Elasto-firm facial
  • Lumafirm instant youth facial

Wraps

  • Water lily after-sun wrap
  • Chocolate body wrap
  • Seaweed wrap
  • Tropical oasis wrap
  • Tropical escape wrap

Other treatments

  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfolitaion

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Now Jade Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Now Jade Riviera Cancun
Blvd. El Sid Mz. 20 Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.