Now Jade Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Formerly the NH Riviera Cancun, the Now Jade Riviera Cancun carries on this first class resort next to Puerto Morelos. Outstanding all the way around, from the accommodations to dining to activities. Set on a beautiful beach approximately half way between Cancun and Playa del Carmen, which is good if you plan on visiting both towns. Sister resort of the Now Sapphire.


Overview
Step into a world of luxury and elegance at Now Jade Riviera Cancun, set on a stunning white sand beach. Guests will revel in the spectacular surroundings, fine dining, spacious accommodation and the wonderful range of activities. This upscale luxury resort is located next to the charming town of Puerto Morelos on a beautiful beach.

Location: Near Puerto Morelos in Riviera Maya. Approximately 25 minutes from Playa del Carmen and 35 minutes from the Cancun airport.

Highlights
  • Rainforest Alliance Certified
  • Kids Club
  • Three swimming pools
  • 24 hour dining options
  • "Now Spa"

tripadvisor Traveler Reviews
  • Karen W : Orillia, Ontario
A Wonderful Vacation

My entire family travelled to Now Jade Riviera Cancun to attend my niece's wedding and I can't say enough positive things about our experience. The staff was pleasant and beyond helpful. Our room was immaculate. The food was delicious. The grounds were beautifully maintained. It was a wonderful experience. The only thing that I wasn't 100% pleased with is the fact that, at check in, we were told that as Preferred Club members we wouldn't have to make reservations for dinner but one night we had to wait for two hours before we could be seated...not a huge deal really except that my kids teased me for the rest of the trip because when told there'd be a two hour wait, I asked "Even for Preferred Club members?" and was turned down flat. Kids thought it was hilarious ;)A word of warning...there are rocks here and there out in the ocean so tread lightly and watch your toes.

  • Sue D : Kelowna, British Columbia, Canada
Beautiful

Highly recommend for a couples or family trip- you are treated amazing and the food , drinks , beach , hotel , staff & entertainment is awesome! The pool area has a lot of activities from kids to Zumba Daily. I took in a couple spa treatments - the massage was wonderful but I wasn't that impressed with the hydrotherapy that is included with a spa treatment, I found that the staff member sort of pushed me through all the sections and didn't really explain what was happening or what I was supposed to do. Overall I would 100% go back - the pictures that they show on the website are what the resort is actually like - 👌

  • MicheleB2014369 : Harriston, Canada
Great week away!!

Food & hospitality were excellent...couldn't ask for better staff...All were very accomodating...& it's not far from the airport!!! Some nice little towns close by that took a cab & did some shopping & checked out some bars...all the local people also very friendly!!

  • dexterbrewster :
Great trip

Stayed Dec 3-10, booked the Preferred Club. Thought we would drop our kids off once or twice at the Explorer's Club. Thanks to the staff there (particularly Pau Pau and Ana) our 9 and 6 year olds kept wanting to go back again and again. Lots of different things for them to do. We adults loved the Preferred Club, easy check in (although they will pass you off to an Unlimited Luxury sales pitch, watch out), easy access to lots of different snacks and alcohol, great adults only pool and beach access. Restaurants were OK, teppanyaki at the Spice being the standout. Never a lineup for anything. Only issues were that the power went out in our room a couple of times and once the room service forgot about us, but overall no complaints. Puerto Morelos isn't exactly close to anything so be prepared for a drive if you sign up for off resort activities. Kids would like to move to Now Jade permanently, especially if Pau Pau and Ana live there with them :)

  • Li B :
Loved!!

We had a great time. Staff was amazing! Food was great! We will definitely go back. The staff was so good with the kids. We loved Luigi, Chocolate and Leslie....bar staff and waiters were A1!We were happy that we did not need reservations for the restaurants.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner
  • 5 guaranteed reservations for A la carte dining
  • 24-hour room service
  • At least one 24 hour restaurant
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Welcome cocktail
  • Admission to the disco (drinks included)
  • Snorkeling
  • Windsurfing
  • Catamaran
  • Sailing
  • Kayaking
  • Introduction to scuba diving in pool
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Basketball
  • Gym
  • Aerobics
  • Dance lessons
  • Spanish lessons
  • Ping-pong
  • Daily activities program
  • Nightly entertainment
  • 550 suites in three 4-storey buildings with elevators
  • 6 restaurants 
  • 1 coffee shop
  • 1 snack bar
  • 6 Bars (including a swim-up bar)
  • Disco
  • Lounge chairs and beach towels (pool/beach)
  • Pools
  • Whirlpool
  • Tennis court
  • Gym
  • Spa (fee)
  • Beauty salon (fee)
  • Shops
  • Boutique
  • Wireless Internet
  • Meeting facilities (fee)
  • Convention facilities (fee)
  • Medical services (fee)

Junior Suite

  • 1 king or 2 double beds
  • Tropical, partial ocean, ocean and ocean front view options available
  • Seperate living area
  • Whirlpool bath and rain shower
  • Furnished balcony or terrace
  • Complimentary minibar
  • Luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 4 people (maximum 2 children)

Preferred Club Suite

  • Private bedroom with 1 king or 2 double beds
  • Ocean or ocean front view
  • Seperate living area
  • Whirlpool bath and rain shower
  • Furnished balcony with whirlpool for two
  • Complimentary upgraded  minibar
  • Upgraded luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Access to Preferred Club Lounge
  • Maximum occupancy 4 people (maximum 2 children)

Family Suite

  • 1 king bed and 2 double beds
  • Two adjoining junior suites
  • Seperate living areas
  • Two bathrooms with with whirlpool baths and rain showers
  • Private, furnished balconies or terraces
  • Tropical views
  • Complimentary minibar
  • Luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 2 adults and 4 children or 4 adults

Preferred Club Governor Suite

  • Large, private bedroom with king-size bed
  • Separate living room, dining room and foyer
  • Spacious main bathroom with rain shower
  • Separate guest bathroom with shower
  • Indoor whirlpool
  • Private, furnished balcony
  • Patio lounge with double terrace and outdoor whirlpool
  • Access to Preferred Club Lounge
  • Preferred location with spectacular ocean-front view
  • Complimentary upgraded  minibar
  • Upgraded luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 2 adults

Restaurants

Capers

  • A la carte for dinner
  • Italian
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Carnival

  • Buffet for breakfast, lunch and dinner
  • International

Castaways

  • Open for lunch
  • Sandwiches and gourmet favourites

Coco Cafe

  • Coffee shop and deli

Cin Cin

  • A la carte for dinner
  • Mediterranean
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Mercure

  • A la carte for breakfast (Preferred Club only) and dinner
  • French
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Spice

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Tamarindo

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Bars

  • Moments lobby bar
  • Scores sports bar
  • Splash swim up bar
  • The Lounge
  • The Mix beach bar
  • The Reef Swim up bar

Kids Deal - Two children under 7 stay and eat free. Restrictions apply.

For the Kids - Kids' Club for ages 5 to 12. Playground and Babysitting for a fee (subject to availability).

Offers subject to change.

Now Jade Riviera Cancun offers the following Now Spa facilities and treatments:

Facilities

  • Gym
  • Beauty salon
  • Massage rooms
  • Whirlpool baths

Massages

  • Swedish massage
  • Deep tissue massage
  • Sports massage
  • Neck, shoulders and back massage
  • Hot stone massage
  • Reflexology massage

Facial treatments

  • Post sun soothing facial
  • Luminous C facial
  • Caviar facial (for her and him)
  • Stem cells facial
  • Elasto-firm facial
  • Lumafirm instant youth facial

Wraps

  • Water lily after-sun wrap
  • Chocolate body wrap
  • Seaweed wrap
  • Tropical oasis wrap
  • Tropical escape wrap

Other treatments

  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfolitaion

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Now Jade Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Now Jade Riviera Cancun
Blvd. El Sid Mz. 20 Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.