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Now Jade Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Formerly the NH Riviera Cancun, the Now Jade Riviera Cancun carries on this first class resort next to Puerto Morelos. Outstanding all the way around, from the accommodations to dining to activities. Set on a beautiful beach approximately half way between Cancun and Playa del Carmen, which is good if you plan on visiting both towns. Sister resort of the Now Sapphire.


Overview
Step into a world of luxury and elegance at Now Jade Riviera Cancun, set on a stunning white sand beach. Guests will revel in the spectacular surroundings, fine dining, spacious accommodation and the wonderful range of activities. This upscale luxury resort is located next to the charming town of Puerto Morelos on a beautiful beach.

Location: Near Puerto Morelos in Riviera Maya. Approximately 25 minutes from Playa del Carmen and 35 minutes from the Cancun airport.

Highlights
  • Rainforest Alliance Certified
  • Kids Club
  • Three swimming pools
  • 24 hour dining options
  • "Now Spa"

tripadvisor Traveler Reviews
  • Brenda L :
Great vacation

This was my second visit with NOW Jade I cannot say enough on how great this place is. Francisco is awesome. He is in the lobby bar is the best bartender they have on staff. all are good but he is the best. Wonderful and talented activity team. The shows were great and daily activities were fun. They are not pushy like at some resorts. I have stayed on preferred side as well as the non preferred! Honestly I like the atmosphere on the non preferred! The beach is better on the non preferred side too! The food was amazing! My favorite was Spice!!!!!

  • Bianca T :
LOVE THIS PLACE

Organized a surprise 30th birthday with a group of friends and this resort did NOT disappoint. 100% would return. the service was unbelievably great. you MUST visit Francisco in the hotel lobby bar, Moses at the preferred pool and Chef Miguel, Isai, and David at Spice! Highly recommend upgrading to preferred rooms, the service at that pool is worth it and the bartenders are awesome. The resort is soo beautiful the food was great, cannot say enough great things about this place

  • Ian M :
just returned today hopefully this will help

Now Jade was definitely one of the best experiences we have had on 7 trips to various resorts in mexico we stayed for two weeks in block 3 , the room was sufficient for what we needed ,i would say you need to be on level 4 as anything beneath that the trees block out any view you may have .Be aware that tropical view and garden view are regarded as the same but one you are looking into dense vegetation and not looking onto grass lawns and gardens After one week we decided to stay in our allocated room but upgraded to the preferred facilities with the help of the fabulous Samanta at front desk who was excellent from our first day to last i would highly recommend this as the service in the preferred lounge was amazing from breakfast to lunch with small delicious nibbles served constantly , nice relaxing help yourselves drinks in a lovely atmosphere . The pool area at preferred which was so well looked after by the wonderful Moses the pool concierge and his excellent bar staff attended to your every need .We thoroughly enjoyed all off the various restaurants with possibly capers coming out on top although cin cin was a very close 2nd . cin cin and mercure are long pants policy for guys but are well worth the effort as the food is wonderful and its nice to make an effort . All in all wonderful staff throughout resort with fun nights spent with the entertainment team shows with the rock show as a firm favorite and then scores for late night fun with the Latin night great fun

  • dgzum : Algonquin, Illinois
Now Jade

The all inclusive fee was quite high for the quality of food and drinks. The place needs some overall attention to maintenance issues as there was a general lack of attention to these details. for example loose tile all over the floor of the pool...not grouted? Bulbs out in common area fixtures all week but not addressed. This is not four star quality as expected. it was just a nice place with friendly staff. Nothing very special.

  • awoodcox : Bremen, Indiana
Anniversary trip

My husband and I went to the Now Jade for our 30th Anniversary. this was our very first time in an all inclusive resort and in Mexico. We had an amazing time and are planning to return with our adult children. If you go to the Spice Restaurant ask for Alejandro. He was an amazing waiter. We enjoyed it so much, we went there 2 times during our week long stay. He recommended our meal and did not disappoint. We loved Juan in the Mexican Restaurant. The service was amazing. We loved every minute of our stay. The only thing that I did not care for was the VIP experience where they try to sell you a membership in the "club", but we did get $150 in cash to use on an excursion. The other thing was that they charged my placed a $300 pending charge on my credit card for damages upon check in.We felt pampered and spoiled and wonder why it took us 30 years to go to an all inclusive resort. the entertainment team was fantastic here.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner
  • 5 guaranteed reservations for A la carte dining
  • 24-hour room service
  • At least one 24 hour restaurant
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Welcome cocktail
  • Admission to the disco (drinks included)
  • Snorkeling
  • Windsurfing
  • Catamaran
  • Sailing
  • Kayaking
  • Introduction to scuba diving in pool
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Basketball
  • Gym
  • Aerobics
  • Dance lessons
  • Spanish lessons
  • Ping-pong
  • Daily activities program
  • Nightly entertainment
  • 550 suites in three 4-storey buildings with elevators
  • 6 restaurants 
  • 1 coffee shop
  • 1 snack bar
  • 6 Bars (including a swim-up bar)
  • Disco
  • Lounge chairs and beach towels (pool/beach)
  • Pools
  • Whirlpool
  • Tennis court
  • Gym
  • Spa (fee)
  • Beauty salon (fee)
  • Shops
  • Boutique
  • Wireless Internet
  • Meeting facilities (fee)
  • Convention facilities (fee)
  • Medical services (fee)

Junior Suite

  • 1 king or 2 double beds
  • Tropical, partial ocean, ocean and ocean front view options available
  • Seperate living area
  • Whirlpool bath and rain shower
  • Furnished balcony or terrace
  • Complimentary minibar
  • Luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 4 people (maximum 2 children)

Preferred Club Suite

  • Private bedroom with 1 king or 2 double beds
  • Ocean or ocean front view
  • Seperate living area
  • Whirlpool bath and rain shower
  • Furnished balcony with whirlpool for two
  • Complimentary upgraded  minibar
  • Upgraded luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Access to Preferred Club Lounge
  • Maximum occupancy 4 people (maximum 2 children)

Family Suite

  • 1 king bed and 2 double beds
  • Two adjoining junior suites
  • Seperate living areas
  • Two bathrooms with with whirlpool baths and rain showers
  • Private, furnished balconies or terraces
  • Tropical views
  • Complimentary minibar
  • Luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 2 adults and 4 children or 4 adults

Preferred Club Governor Suite

  • Large, private bedroom with king-size bed
  • Separate living room, dining room and foyer
  • Spacious main bathroom with rain shower
  • Separate guest bathroom with shower
  • Indoor whirlpool
  • Private, furnished balcony
  • Patio lounge with double terrace and outdoor whirlpool
  • Access to Preferred Club Lounge
  • Preferred location with spectacular ocean-front view
  • Complimentary upgraded  minibar
  • Upgraded luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 2 adults

Restaurants

Capers

  • A la carte for dinner
  • Italian
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Carnival

  • Buffet for breakfast, lunch and dinner
  • International

Castaways

  • Open for lunch
  • Sandwiches and gourmet favourites

Coco Cafe

  • Coffee shop and deli

Cin Cin

  • A la carte for dinner
  • Mediterranean
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Mercure

  • A la carte for breakfast (Preferred Club only) and dinner
  • French
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Spice

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Tamarindo

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Bars

  • Moments lobby bar
  • Scores sports bar
  • Splash swim up bar
  • The Lounge
  • The Mix beach bar
  • The Reef Swim up bar

Kids Deal - Two children under 7 stay and eat free. Restrictions apply.

For the Kids - Kids' Club for ages 5 to 12. Playground and Babysitting for a fee (subject to availability).

Offers subject to change.

Now Jade Riviera Cancun offers the following Now Spa facilities and treatments:

Facilities

  • Gym
  • Beauty salon
  • Massage rooms
  • Whirlpool baths

Massages

  • Swedish massage
  • Deep tissue massage
  • Sports massage
  • Neck, shoulders and back massage
  • Hot stone massage
  • Reflexology massage

Facial treatments

  • Post sun soothing facial
  • Luminous C facial
  • Caviar facial (for her and him)
  • Stem cells facial
  • Elasto-firm facial
  • Lumafirm instant youth facial

Wraps

  • Water lily after-sun wrap
  • Chocolate body wrap
  • Seaweed wrap
  • Tropical oasis wrap
  • Tropical escape wrap

Other treatments

  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfolitaion

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Now Jade Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Now Jade Riviera Cancun
Blvd. El Sid Mz. 20 Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.