Now Jade Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

Formerly the NH Riviera Cancun, the Now Jade Riviera Cancun carries on this first class resort next to Puerto Morelos. Outstanding all the way around, from the accommodations to dining to activities. Set on a beautiful beach approximately half way between Cancun and Playa del Carmen, which is good if you plan on visiting both towns. Sister resort of the Now Sapphire.

Step into a world of luxury and elegance at Now Jade Riviera Cancun, set on a stunning white sand beach. Guests will revel in the spectacular surroundings, fine dining, spacious accommodation and the wonderful range of activities. This upscale luxury resort is located next to the charming town of Puerto Morelos on a beautiful beach.

Location: Near Puerto Morelos in Riviera Maya. Approximately 25 minutes from Playa del Carmen and 35 minutes from the Cancun airport.

tripadvisor Traveler Reviews
  • Barb M : Vancouver, Canada
Relaxing Friend Vacation

Met friends (5 of us total) I hadn't seen a long time at the Now Jade for some catching up and relaxing vacation time. We were very happy with our choice of Now Jade.All staff were gracious and wonderful. Waiters around the pool and beach were always pleasant and seemed to appear right when you needed another beverage. The staff in the buffet were outstanding and all very lovely. The bars and service were excellent! Special mention to the bar on the beach, The Mix, and Darius who provided entertaining conversation, good laughs, smiles and fabulous drinks. Would recommend to anyone who visits the resort to enjoy a drink at the beach bar with Darius. There were many options when it came to meals. The buffet was great, but was nice to have alternatives to consider with the snack bars and restaurants. Not having to make reservations at the restaurants was great and made for more relaxed planning of your evening time. The room was very comfortable and had all, and more, of what is required for a relaxing vacation. Room items (towels, beverages in fridge, soap etc) were all re-stocked daily when cleaned. I was very happy with the stay and would definitely return.

  • 454latashap : Arabi, Louisiana
Couples Trip 2016

My husband and I stayed five nights and six days in room 6306. The room was really nice and the view from our bed was amazing. Our concierge was amazing. She even purchase Mexican candy for my daughter after her tour of duty was over at work.

  • Pat W : Steamboat Springs, United States
Great Place - we would go back!

We loved the the restaurant Spice and had a great experience with our waiter Victor Sandoval. The food was excellent and the staff was amazing. We were greeted by a very fun and engaging hostess and manager Teresa Lagunes and David Huerta. They made our trip very memorable. I highly recommend this restaurant and resort.

  • changbot : Westland, Michigan
Great Pre-Wedding Trip

Came here for 2 nights 2 days to plan out wedding. Service was great. Got the preferred oceanview suite, which was plenty big for both of us. Preferred guests get access to the preferred lounge with stocks up on higher end liquors like glenfiddich 13 yr, as well as the preferred access pool which was much for quiet than the other pool. The outdoor jacuzzi gets sprinkled with dead bugs as the day goes on, but relatively easy to wash down the drain. Jacuzzi was great. Also plenty of places to eat. 5 Restaurants including hibachi, and a main buffet room. We did kayaked on the ocean, which was included.Wedding services were very accommodating. Giving us a dinner tasting, which was really good, and plenty of food. Cake tasting as well which are in large portions. We look forward to our wedding later on in the year. Emmanuel and Sandra are our wedding planners. They took great care of us and made time for us in their busy schedule.

  • Tosha B : Jackson, Missouri
Family Fun Vacation

My husband and I have been to Now Jade 3 times. On our 3rd time we took our children (ages 13, 12, and 8). We had a fantastic time! My son who is a very picky eater had no problems finding food! The waiter at the pool, Carlos, was AWESOME. He made sure my children always had their drinks made right (virgin). We brought our own yeti cups with names on them so that helped as well. Can't thank him enough. One day there was a large group that came in to the resort (making it almost full capacity)- we never felt the difference (only at the pool- but still had a spot!- just wasn't our usual spot). This day Carlos went above and beyond- never had to wait long for a refill drink. AMAZING! Next door (easy walking distance) they have a place you can swim with the dolphins- my kids loved this. It was an experience they (and parents) will never forget. Loved that it was just next door!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner
  • 5 guaranteed reservations for A la carte dining
  • 24-hour room service
  • At least one 24 hour restaurant
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Welcome cocktail
  • Admission to the disco (drinks included)
  • Snorkeling
  • Windsurfing
  • Catamaran
  • Sailing
  • Kayaking
  • Introduction to scuba diving in pool
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Basketball
  • Gym
  • Aerobics
  • Dance lessons
  • Spanish lessons
  • Ping-pong
  • Daily activities program
  • Nightly entertainment
  • 550 suites in three 4-storey buildings with elevators
  • 5 a la carte restaurants (Mexican, Asian, French, Mediterranean Gourmet and Italian)
  • Snack bar
  • Bars (including a swim-up bar)
  • Disco
  • Lounge chairs and beach towels (pool/beach)
  • Pools
  • Whirlpool
  • Tennis court
  • Gym
  • Spa (fee)
  • Beauty salon (fee)
  • Shops
  • Boutique
  • Wireless Internet
  • Meeting facilities (fee)
  • Convention facilities (fee)
  • Medical services (fee)

Deluxe Junior Suite includes:

  • 1 king-size or 2 double beds
  • Air-conditioning & ceiling fan
  • Full bathroom with whirlpool
  • Bathrobes & slippers
  • Hair dryer
  • Flat screen TV
  • Radio/CD player, iPod docking station
  • Wireless Internet
  • Coffee-maker
  • Mini-bar
  • In-room safe
  • Iron
  • Living area
  • Balcony or terrace
  • Maximum occupancy 3 adults (or 2 adults and 2 children)

Deluxe Concierge Master Suite: same as above but more spacious and luxurious with separate living area, bathroom with shower only, powder room, outdoor whirlpool and large balcony. Maximum occupancy 3 adults.

Kids Deal - Two children under 7 stay and eat free. Restrictions apply.

For the Kids - Kids' Club for ages 5 to 12. Playground and Babysitting for a fee (subject to availability).

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Now Jade Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Now Jade Riviera Cancun
Blvd. El Sid Mz. 20 Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.