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Now Jade Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Formerly the NH Riviera Cancun, the Now Jade Riviera Cancun carries on this first class resort next to Puerto Morelos. Outstanding all the way around, from the accommodations to dining to activities. Set on a beautiful beach approximately half way between Cancun and Playa del Carmen, which is good if you plan on visiting both towns. Sister resort of the Now Sapphire.


Overview
Step into a world of luxury and elegance at Now Jade Riviera Cancun, set on a stunning white sand beach. Guests will revel in the spectacular surroundings, fine dining, spacious accommodation and the wonderful range of activities. This upscale luxury resort is located next to the charming town of Puerto Morelos on a beautiful beach.

Location: Near Puerto Morelos in Riviera Maya. Approximately 25 minutes from Playa del Carmen and 35 minutes from the Cancun airport.

Highlights
  • Rainforest Alliance Certified
  • Kids Club
  • Three swimming pools
  • 24 hour dining options
  • "Now Spa"

tripadvisor Traveler Reviews
  • haalandk : Grant Park, Illinois
Excellent

We would definitely go back to Now Jade. Everything was perfect and the food was exceptional. The staff was very friendly and accommodating. Now Jade was like it's own separate village with no need to leave. Vendors come from the outside twice a week. We would recommend this resort. FUN!

  • gary B : Indianapolis, Indiana
SECOND VISIT JUST AS GOOD

My wife and I had our 2nd stay at the Now Jade in the same year.. What a Gem. Great food, excellent staff. We like the top shelf liquors and the attentive staff. The entertainment team does a wonderful job of keeping everyone involved. Shout out to Moni, We enjoy the restaurants not needing reservations and all the options to choose from.We have stayed in the Riviera Maya area 10+ times and this is by far the best we have stayed at.The only stumble was at check in. Our reservations were not as we had made them. Fortunately I had a copy of the confirmation with me and amazingly it was settled immediately..We will return again next year..

  • Von S : Grass Lake, Michigan
Heaven on earth!

I can't not say enough good things about Now Jade! The service is exceptional in every aspect! Alvaro at the preferred pool is on his game!! Darius in the Mixup bar has amazing memory skills and will have your drinks ready for you! We have a beachfront preferred room, it is perfection! Spacious, clean and quiet! Thank to Luis for helping me with that!I have a strange food allergy ( tomatos )and I am so impressed with the staff going above and beyond! I would like to especially thank the staff at Tamarindo, not only did they whip up my own guacamole and made special dishes for dinner but they did it without making me feel like a freak of nature. Thank you, Juan, Oscar, Valeria and Carlos Ceda. Let's not forget the chef I forget his Name.

  • :
Over the expectations

Overall exceedingly perfect service. The rooms are large and always kept very nice and clean with plenty of amenities that are replaced daily including soaps, towels, toothbrushes, and much more. The rooms also include a hot tub and a mini-fridge which is packed with plenty of drinks. Room service does an amazing job of cleaning the room making it feel new each time you enter. The pools are also nice with a bar in one and the snack bar nearly next to one. The water is clean and not too deep so it's easy to swim in. There are also plenty of towels available for use to pick up at any time. The unlimited drinks are also a huge bonus. There are multiple activities throughout the day such as biking, volleyball, and kayaking. There is also a tennis and basketball court as well as table tennis and Foosball. The resort does well in food as there are many places/foods to eat and try. There is also a 24 hour coffee place that serves deserts and coffee. The workers are great and attentive cleaning, working, and serving to assure you are happy. They'll serve you whenever possible yet not enough to make it annoying as if they can tell when you need them. The beach is nice with clear fresh water and soft sand. Fair warning though, the beach can get a little rocky. In conclusion this resort really gives you the most bang for your buck with excellent service, amazing atmosphere, and affordability. If you want to feel like high class without the price, this is the resort for you.

  • Andrew A : Markham, Canada
The best out of them all!

Out of all the resorts I've been to in the Caribbean, Now Jade stands out. The staff is amazing and the view of the beach is wonderful. The room had lots of space and was very clean. The Entertainment Team really made the activities worth the stay. Everything about this resort is perfect and I totally recommend for anybody looking for a getaway in the Caribbean.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner
  • 5 guaranteed reservations for A la carte dining
  • 24-hour room service
  • At least one 24 hour restaurant
  • Snacks
  • Unlimited local and selected international drinks (house wine included)
  • Mini-bar (water, soft drinks and beer)
  • Welcome cocktail
  • Admission to the disco (drinks included)
  • Snorkeling
  • Windsurfing
  • Catamaran
  • Sailing
  • Kayaking
  • Introduction to scuba diving in pool
  • Aquafitness
  • Volleyball
  • Tennis (day)
  • Basketball
  • Gym
  • Aerobics
  • Dance lessons
  • Spanish lessons
  • Ping-pong
  • Daily activities program
  • Nightly entertainment
  • 550 suites in three 4-storey buildings with elevators
  • 6 restaurants 
  • 1 coffee shop
  • 1 snack bar
  • 6 Bars (including a swim-up bar)
  • Disco
  • Lounge chairs and beach towels (pool/beach)
  • Pools
  • Whirlpool
  • Tennis court
  • Gym
  • Spa (fee)
  • Beauty salon (fee)
  • Shops
  • Boutique
  • Wireless Internet
  • Meeting facilities (fee)
  • Convention facilities (fee)
  • Medical services (fee)

Junior Suite

  • 1 king or 2 double beds
  • Tropical, partial ocean, ocean and ocean front view options available
  • Seperate living area
  • Whirlpool bath and rain shower
  • Furnished balcony or terrace
  • Complimentary minibar
  • Luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 4 people (maximum 2 children)

Preferred Club Suite

  • Private bedroom with 1 king or 2 double beds
  • Ocean or ocean front view
  • Seperate living area
  • Whirlpool bath and rain shower
  • Furnished balcony with whirlpool for two
  • Complimentary upgraded  minibar
  • Upgraded luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Access to Preferred Club Lounge
  • Maximum occupancy 4 people (maximum 2 children)

Family Suite

  • 1 king bed and 2 double beds
  • Two adjoining junior suites
  • Seperate living areas
  • Two bathrooms with with whirlpool baths and rain showers
  • Private, furnished balconies or terraces
  • Tropical views
  • Complimentary minibar
  • Luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 2 adults and 4 children or 4 adults

Preferred Club Governor Suite

  • Large, private bedroom with king-size bed
  • Separate living room, dining room and foyer
  • Spacious main bathroom with rain shower
  • Separate guest bathroom with shower
  • Indoor whirlpool
  • Private, furnished balcony
  • Patio lounge with double terrace and outdoor whirlpool
  • Access to Preferred Club Lounge
  • Preferred location with spectacular ocean-front view
  • Complimentary upgraded  minibar
  • Upgraded luxury bath amenities
  • Electronic safe
  • A/C
  • Cable TV
  • Maximum occupancy 2 adults

Restaurants

Capers

  • A la carte for dinner
  • Italian
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Carnival

  • Buffet for breakfast, lunch and dinner
  • International

Castaways

  • Open for lunch
  • Sandwiches and gourmet favourites

Coco Cafe

  • Coffee shop and deli

Cin Cin

  • A la carte for dinner
  • Mediterranean
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Mercure

  • A la carte for breakfast (Preferred Club only) and dinner
  • French
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Spice

  • A la carte for dinner
  • Asian cuisine
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Tamarindo

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is casual elegance (Long trousers and dress shirts for gentlemen)

Bars

  • Moments lobby bar
  • Scores sports bar
  • Splash swim up bar
  • The Lounge
  • The Mix beach bar
  • The Reef Swim up bar

Kids Deal - Two children under 7 stay and eat free. Restrictions apply.

For the Kids - Kids' Club for ages 5 to 12. Playground and Babysitting for a fee (subject to availability).

Offers subject to change.

Now Jade Riviera Cancun offers the following Now Spa facilities and treatments:

Facilities

  • Gym
  • Beauty salon
  • Massage rooms
  • Whirlpool baths

Massages

  • Swedish massage
  • Deep tissue massage
  • Sports massage
  • Neck, shoulders and back massage
  • Hot stone massage
  • Reflexology massage

Facial treatments

  • Post sun soothing facial
  • Luminous C facial
  • Caviar facial (for her and him)
  • Stem cells facial
  • Elasto-firm facial
  • Lumafirm instant youth facial

Wraps

  • Water lily after-sun wrap
  • Chocolate body wrap
  • Seaweed wrap
  • Tropical oasis wrap
  • Tropical escape wrap

Other treatments

  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfolitaion

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Now Jade Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Now Jade Riviera Cancun
Blvd. El Sid Mz. 20 Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.