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Now Sapphire Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
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Our Opinion

The Now Sapphire is definitely a great resort which is worth paying extra for. All luxury suites, excellent service, white sand beach and a large, amazing pool area. The beach does tend to collect a bit of seaweed, but the staff clean it up daily, a minor annoyance. Transfers to Playa del Carmen are included. Sister resort to the Now Jade Riviera Cancun.


Overview

The exquisite Now Sapphire Riviera Cancun resort has set a new standard in the world of All-Inclusives, with its grand design, accommodating service, and 5 star dining options. It stretches on a 5,000 foot long private Caribbean beach and is protected by the second largest coral formation in the world after the Great Barrier Reef! Offering 500 beautifully appointed suites in elegant decor, this luxurious resort hosts to please every guest.

Location: Directly on the beach in Puerto Morelos, 25 minutes from Cancun and Playa del Carmen, 20 minutes from the airport.


Highlights
  • Lots of reservation-free dining options
  • Large, elegant suites with great amenities
  • Great activities for kids and teens
  • Beautiful white sand beach
  • Awarded the AAA Four Diamond Award
  • Rainforest Alliance Certified for sustainability in tourism

tripadvisor Traveler Reviews
  • Brooky811 : Stratford-upon-Avon, United Kingdom
Second Time Back This Year!

We loved the first visit so much in June 17 that we came back in October 17. We are staying in the Suite again on the top floor, last time we stayed in Suite 2000 and this time we got given Suite 1000. This room has been recently renovated and it was even more beautiful then the last one, the colours and furniture were much more modern and all the decor was lovely, best room in the resort by far! Very lucky. Our favourite time used to be breakfast in the Cibu restaurant for Preferred Guests but now it has been changed to the Blue Water Grill much to our disappointment. Lovely views but the layout and the food was much more upmarket back in June. Shouldn’t of changed it. Our Favourite Restaurant has got to be the Paramour in the evenings beautiful place for eating and the food is wonderful! We were also pleasantly surprised with the Lemon grass restaurant this time, better service and nicer food then before so we have been alternating between the two for our evening meals. The staff are lovely and polite as always and it’s been a wonderful resort to stay in. We go back on Tuesday so we are totally chilled! Thank you for yet another wonderful stay and we hope plenty more people will come and visit this beautiful resort.Shaun & Keely.Room 1000.

  • Mark P : Berkshire, United Kingdom
Fabulous hotel

We had a very high expectation after reading many great reviews since booking months ago but it surpassed in bucket loads !Loads of "shout outs" Daniel in the Prefered pool areas was brilliantly friendly and his "Hola Chicos" greetings we will miss. Luigi - entertainments was hilarious- getting people up, joking, dancing etc Elvis - yes he's still alive - our waiter on our romantic dinner was so funny ! He came out with a spontaneous "it's a one for the money" and was still very attentive. Ingrid - around the main pool area was at our side it seemed like very 10 mins asking if we wanted another drink (couple of bucks in the hand always helps 1st time round)We went in every restaurant and the buffet and each one was brilliant - lots of choice for us both - my wife is a Vegan and I'm a Pagan (pain in the A@#E) and there was lots of choice for all.The preferred lounge was very chilled and super friendly Rooms were a very good size and the AC was great Lobby bar would give you triples of top shelf spirits and another when you finished ...... even if you didn't ask - no scrimping at all unlike Euro all inclusive hotels. In our opinion, this hotel deserves 5 stars all round. We rarely say that we would return to the same hotel in the same resort, but this is an exception. On a separate note, one valuable piece of advice re the weather - don't trust the weather app forecasts for Cancun. We were forecast rain for the nine days we were there and it rained only twice in short bursts. The weather was fabulous otherwise.Spotlessly clean everywhere We stayed in block 6 - room 605 and saw the local star Iguana and his wife (not sure they were married and shouldn't assume I suppose) he greeted us most most mornings on the beach side entrance We only did one trip outside the hotel and it contains 2 words ....... Coco Bongo !!!!!!!It was amazing, truly a feast for all the sensations, music, dance, videos, ticker tape - you have to do it and I'm not really a clubber !!

  • awaring : Lincoln, Nebraska
Great family trip!

Great trip to NowSapphire! Our family had a wonderful time. Resort was clean, beach was soft, food was decent. We mostly loved the people who made our trip so great. Everyone was so accommodating and went out of their way to help us have a great trip. The entertainment staff was top notch. They worked tirelessly to keep everyone involved including our two teenage sons. Luigi, Luis, Paula, Sandy, Cici, Gustavo, Manny and Kahana made our trip so much fun. We appreciated all they did. Lots of fun games to play good bike rides and they did an outstanding job of just coming by to chat and visit w the guests. Ingrid took great care of us at the pool. We never would have guessed she'd only been there a couple weeks. Food was decent...boys enjoyed the hibachi grill for sure. Angelica made some great made to order breakfasts every day. Highly recommend this resort. The people make it all that it is.

  • Vacatetovacations :
Birthday

Octavio Castillo Executive Services by GBS did a great job” the resort is clean the staff is amazing and very attentive. Beautiful place . Great location inbetween Playa del Carmen and Cancun. About 25 minutes from the airport

  • Martin I :
The perfect holiday

I have never been to such an Amazing resort. Every detail and every member of staff are faultless. We ate at each of the different restaurants and every time a dish was served its Wow! We experienced the Temazcal which is a Mexican ritual performed in a brick built sauna. An experience never to be forgotten. Gus ( another great member of staff) came into the sauna with us to interpret everything the indigenous Mexicans were saying and doing. It’s said to purify body and mind. Don’t miss it!!!! We had a few rain showers but they lasted a few minutes and the sun dried things up straight after. We had the perfect holiday and can’t fault anything.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch & dinner daily
  • Snacks
  • Limitless access to gourmet à la carte dining options without reservations required
  • 24-hour room & concierge services
  • Pool and beach wait service
  • At least one 24 hour restaurant
  • Unlimited international & domestic top-shelf spirits
  • In-room mini-bar with water, soft drinks, juice, bottled water and beer 
  • Kids and teen clubs
  • Hobie cats
  • Sailing
  • Kayaking
  • Water aerobics
  • Water polo
  • Daytime tennis
  • Beach and water volleyball
  • Beach soccer
  • Ping pong
  • Board games
  • Big-screen movies on the beach
  • Theme nights
  • Yoga
  • Euro-bungee
  • Bicycle tours
  • Fitness facilities
  • Traditional Temazcal steam room ceremony per guest, per stay
  • Free Wi-Fi in common areas
  • Free calling to Canada/U.S.
  • Daily activities program
  • Nightly entertainment
  • Free admission to the Disco, drinks included
  • No wristbands required

Preferred Club Inclusions

  • Private beach access with concierge service
  • Private pool access, featuring Bali beds
  • Dedicated pool concierge and bar service
  • Personalized check-in and check-out with concierge service 
  • Free Wi-Fi in room
  • Luxurious 496 suites in 14 three-storey villas
  • 1 buffet restaurant 
  • 5 a la carte restaurants
  • BBQ/Grill Beach snack bar
  • 5 bars 
  • 4 pools (1 Spa pool, 1 for activities, 1 children's pool, 1 free-form pool w/built-in underwater lounge chairs)
  • Lounge chair and towels (pool/beach)
  • 2 tennis courts (night tennis - fee)
  • Water sports equipment (fees may apply)
  • Gift shop
  • Cigar shop
  • Fitness facilities
  • Spa, Health & Beauty centre (fee)
  • 2 Jacuzzis
  • Sauna
  • Turkish bath
  • Free Wi-Fi throughout resort
  • Currency exchange
  • Car rental (fee)
  • Meeting rooms (fee)
  • 24 hour Medical service (fee)
  • Golf nearby

Deluxe Junior Suite Tropical view

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Alarm clock
  • Hair dryer
  • Bathrobe
  • Slippers
  • Coffee/tea maker
  • Iron & Ironing board
  • 1 King or 2 Double beds 
  • Marble floors
  • Direct dial telephone
  • Electronic in-room safe
  • Individual climate control
  • Mini-bar (re-stocked daily)
  • 32" TV
  • Bathroom equipped with bathtub and shower

Preferred Club Junior Suite Tropical view

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Alarm clock
  • Hair dryer
  • Bathrobe
  • Slippers
  • Coffee/tea maker
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Pillow menu
  • Marble floors
  • Direct dial telephone
  • Electronic in-room safe
  • Complimentary Internet access
  • Individual climate control 
  • Mini-bar (re-stocked daily)
  • Bathroom equipped with bathtub and shower
  • 32" flat screen cable TV
  • Upgraded mini-bar and room service menu
  • Private beach access with concierge service
  • Private pool access, featuring Bali beds
  • Gratis in-suite daily newspaper
  • Upgraded bathroom amenities
  • Pool concierge and bar service
  • Preferred status and amenities
  • Personalized check-in and checkout with concierge service
  • Spacious living area with sofa

Preferred Club Junior Suite Oceanfront

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Alarm clock
  • Hair dryer
  • Bathrobe
  • Slippers
  • Coffee/tea maker
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Pillow menu
  • Marble floors
  • Oceanfront
  • Direct dial telephone
  • Electronic in-room safe
  • Complimentary Internet access 
  • Individual climate control
  • Mini-bar (re-stocked daily)
  • Bathroom equipped with bathtub and shower
  • 32" flat screen cable TV
  • Upgraded mini-bar and room service menu
  • Private beach access with concierge service
  • Private pool access, featuring Bali beds
  • Gratis in-suite daily newspaper
  • Upgraded bathroom amenities
  • Pool concierge and bar service
  • Preferred status and amenities
  • Personalized check-in and checkout with concierge service
  • Spacious living area with sofa

Preferred Club Beachfront

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Beachfront
  • Hair dryer
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Alarm clock
  • Bathrobe
  • Slippers
  • Iron & Ironing board
  • Coffee/tea maker
  • Pillow menu
  • Individual climate control 
  • Marble floors
  • Bathroom equipped with bathtub and shower
  • Complimentary Internet access
  • 32" flat screen cable TV
  • Upgraded mini-bar and room service menu
  • Private beach access with concierge service
  • Private pool access, featuring Bali beds
  • Gratis in-suite daily newspaper
  • Pool concierge and bar service
  • Preferred status and amenities
  • Personalized check-in and checkout with concierge service
  • Spacious living area with sofa
  • Mini-bar (re-stocked daily)
  • Upgraded bathroom amenities
  • Electronic in-room safe

Restaurants

Paramour

  • à la carte for dinner
  • French
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Lemongrass

  • à la carte for dinner
  • Asian cuisine
  • Sushi bar/Teppanyaki
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Bluewater Grill

  • à la carte for lunch and dinner
  • Seafood
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Cibu

  • à la carte for dinner
  • Mediterranean
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Fresco

  • à la carte for dinner
  • Mexican
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Market Cafe

  • Buffet for breakfast, lunch and dinner
  • International cuisine
  • Dress code: Casual - bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men

Coco Café

  • Café
  • Late snacks

Barefoot Grill

  • Snack bar
  • Grill

Bars

  • Moments Lobby bar
  • Splash Swim-up bar
  • Eclipse Night Club
  • The Reef*
  • The Sandbar*

*Preferred Club 

Kids Deals

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids 

Explorer's Club Ages 3-12. At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Sandcastle contests
  • Board games and video games
  • Weekly campout adventures
  • Big screen movies on the beach
  • Beepers for parental control
  • Dinner for children

All Explorer's Club staff members are certified by the Mexican Red Cross in CPR for children.
Babysitting available on request ($)

Core Zone for teenagers Ages 13-17. At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

  • Social events - including weekly bonfires and disco mixers
  • Video Games - Xbox 360, Wii and PlayStation 2
  • Plasma televisions
  • Pool, air hockey and foosball tables
  • Ping-pong
  • Euro-bungee
  • Water activities
  • Painting

Special Salon treatments for kids and teens ($)

Now Spa by Pevonia® Facilities

  • 1,950 square feet
  • Oceanfront palapa for couples' massages
  • Mexican Temazcal steam bath
  • Seven indoor treatment rooms
  • Full-service beauty salon

Facial Treatments

  • Mini Facial
  • Now Exclusive Facial
  • After Sun Soothing
  • Eye Treatment
  • Luminous "C" &"Sea" Facial
  • SkinFit Caviar for Him
  • Myoxy-Caviar® High Performance Facial
  • Anti-Aging Facial
  • Anti-Free Radicals Facial
  • Oxygenating Facial

Body Treatments

  • Aromatic Black Mud
  • Tropical Escape Body Wrap
  • Tropical Oasis Body Wrap
  • Relaxing Hydrotherapy
  • Detoxifying Hydrotherapy
  • Full Body Polish
  • Aromatherapy Salt Glow
  • Water Lily Sun Relief
  • Chocolate Body Wrap
  • Sculpting Green Coffee Wrap
  • Full Body Seaweed Wrap

Massage Treatments

  • Neck, Back & Shoulders Massage
  • Swedish Massage
  • Deep Tissue Massage
  • Sport Massage
  • Aromatherapy Massage
  • Reflexology Massage
  • Hot Stone Massage
  • Sabai® Mineral Therapy
  • Open Spa Bar (4 or 6 massages)

Salon Services

  • Basic Manicure
  • Spa Manicure
  • Coffee Seduction Manicure
  • Papaya and Pineapple Manicure/Pedicure
  • Chocolate Manicure/Pedicure
  • Reflex Manicure/Pedicure
  • Aroma Manicure/Pedicure
  • Basic Pedicure
  • Spa Pedicure
  • Coffee Seduction Pedicure
  • Youth-Renew Caviar Hand/Foot Treatment
  • Polish Change, Extra Paraffin & French Polish
  • Haircuts & Hairstyling
  • Scalp & Hair Treatment
  • Makeup
  • Hair Braiding
  • Waxing 

Golf Bonus

Guests can enjoy one complimentary round per person, per day. There are additional fees that guests are responsible for at the golf course.

  • Premium tee times and golf cart fees apply
  • Transportation to and from golf course not included
  • Please check with the concierge for availability & golf course information   

IBEROSTAR Playa Paraíso Golf Club

Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México
Architect - P.B. Dye
Date opened - 2005
No of holes - 18
Par - 72

Honeymooners - Complimentary package includes: Fresh fruit on arrival, Bottle of sparkling wine on arrival, Special turndown service one evening during stay, Breakfast in bed with Mimosas (reservations required in advance via guest service) and 15% discount on treatments.

*Note: Please request your honeymoon or anniversary package at time of booking. You will be required to present a copy of your wedding invitation or marriage certificate at check-in. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Travel must occur over anniversary date or within three months of wedding date. Offer is subject to change.

No Single Supplement - During select dates, AM Resorts waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Savings will be reflected in the online prices automatically. Not combinable with 3G and other Group Promotions and "Kids Free Promo".
*Subject to change without notice and blackouts may apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Now Sapphire Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Now Sapphire Riviera Cancun
Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.