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Now Sapphire Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Now Sapphire is definitely a great resort which is worth paying extra for. All luxury suites, excellent service, white sand beach and a large, amazing pool area. The beach does tend to collect a bit of seaweed, but the staff clean it up daily, a minor annoyance. Transfers to Playa del Carmen are included. Sister resort to the Now Jade Riviera Cancun.


Overview

The exquisite Now Sapphire Riviera Cancun resort has set a new standard in the world of All-Inclusives, with its grand design, accommodating service, and 5 star dining options. It stretches on a 5,000 foot long private Caribbean beach and is protected by the second largest coral formation in the world after the Great Barrier Reef! Offering 500 beautifully appointed suites in elegant decor, this luxurious resort hosts to please every guest.

Location: Directly on the beach in Puerto Morelos, 25 minutes from Cancun and Playa del Carmen, 20 minutes from the airport.


Highlights
  • Lots of reservation-free dining options
  • Large, elegant suites with great amenities
  • Great activities for kids and teens
  • Beautiful white sand beach
  • Awarded the AAA Four Diamond Award
  • Rainforest Alliance Certified for sustainability in tourism

tripadvisor Traveler Reviews
  • millzey118 : Wallingford, Connecticut
Family vacation 2017

We just finished a great week-long trip to Now Sapphire. This was our 5th visit to Riviera Maya and the AM Resorts brands and our first visit to the Now Resort. From our arrival, greeted by JoseLuis, everything has been fabulous and even beyond our expectations. The energetic atmosphere, great food, excellent service and clean upkeep of the resort has put this resort on our list to visit again. We can't remember all of the great people here that make the operations run so smoothly, but special thanks to our amigos at the sailing/watersports, Jonathan and Jesus at the pool bar, our housekeeping team, Manny, Louis, Dillon, Fernando and Sandra from the entertainment crew and the countless servers in the restaurants who always made sure we had everything we needed and provided genuinely nice service to us. JoseLuis and staff: thank you very much and we hope we can see you again very soon! Adios

  • mgs2217 : Pleasantville, New York
Amazing time

A WONDERFUL experience. My daughter wanted to spend a mother daughter weekend and we decided on Now Sapphire based on travel agent recommendation - so glad we did. The property is beautiful, clean and not a long drive from airport. Our room was #205 with a jacquizi on the balcony and walk out right on the beach - beautiful to wake up to. It was also right near all the amenities. The beach was amazing. I walked the beach for a long distance each day and this hotel was the only one that had people out there each day raking and making sure the sand was kept seaweed free-excellent job (no easy job either). The food was great as was the service!! I don't know which was better. The market place has amazing breakfast - almost seemed like they hand picked the fruit it was so perfect - from the dragon fruit, to the kiwi to the papaya. Lunch was also amazing. We opted for the restaurants for dinner and also had exceptional food and service. The staff exceptional. Friendly, courteous, social and every conversation ended with " my pleasure". The training of the staff needs to be applauded as it reflects a resort that cares for the staff and its guests. My daughter and I rented the cabana on the beach for two days and we had Aidee as our server - AMAZING. She was great and to her boss- thank you very kind women. Thank you for the good conversations and keeping a smile at all times. Also thank you for the comments about my daughter wanting this vacation with me your right how many teens want to go away with mom- your right I am lucky. I had a great time with her. Aidee thank you again and good luck with college!!!We also enjoyed the spa. Very tranquil, clean and comfortable. We found the staff very knowledgeable. I've had massages before and would say they rank high on my Scale. I'd definitely go back and highly recommend this resort!

  • Ben G :
Amazing holiday, friendly staff

We have just come back from a 2 week holiday in this lovely resort, the rooms were nice and spacious and cleaned well every day. The mini bar in the room is restocked every day free of charge and you can ask for different drinks. Room service excellent, the first night we arrived we were too tired to go to the restaurants so we ordered that, 24 hours service. The biggest positive about this resort is the staff, we made friends with many of them especially Dylan from the entertainment team and Carlos in the eclipse bar. The food was lovely in each restaurant allowing us to try things we would never usually try at home. Overall a fun, relaxing holiday and we'd love to return.

  • psychmajorsyndrom : Chicago, Illinois
Overall great experience but lacking plant-based foods

The resort is very clean, and has gorgeous views. My five day stay was great, except for the part where the resort does not accommodate people with a plant based diet. The concierge will present you with a card and on that card will be written what you do not wish to eat. This card with dietary restrictions was to be given to the people that prep the food so that you can be accommodated. This card only caused confusion among the food staff. There needs to be a clear explanation as to what a vegetarian and vegan diet consist of. Also, there were no pastries for me to enjoy, so at the buffet I felt left out completely. It would be nice to see some foods and desserts made vegan at the buffet area and also labeled vegan. I had to ask the workers what was in each dish because I am allergic to dairy and eggs. I had to live off of chips and guacamole for five days and yes I did grow tired of it by the third day. I made my concerns known to the concierge and hope that in the future I will see more plant-based options.

  • B O : Kalispell, Montana
AWESOME Amazing Week!

The Sapphire Riviera Cancun was a paradise! It was clean, grounds very well kept, excellent food and beyond friendly people work here. Any time we needed anything the staff was more than willing to help us and went out of their way to accommodate us. I hope to return in the future. I highly recommend the Sapphire Riviera Cancun. They had AWESOME nightly entertainment. The service, cleanliness of the resort and rooms, and the food was exceptional! Thanks for the great memories!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch & dinner daily
  • Snacks
  • Limitless access to gourmet à la carte dining options without reservations required
  • 24-hour room & concierge services
  • Pool and beach wait service
  • At least one 24 hour restaurant
  • Unlimited international & domestic top-shelf spirits
  • In-room mini-bar with water, soft drinks, juice, bottled water and beer 
  • Kids and teen clubs
  • Hobie cats
  • Sailing
  • Kayaking
  • Water aerobics
  • Water polo
  • Daytime tennis
  • Beach and water volleyball
  • Beach soccer
  • Ping pong
  • Board games
  • Big-screen movies on the beach
  • Theme nights
  • Yoga
  • Euro-bungee
  • Bicycle tours
  • Fitness facilities
  • Traditional Temazcal steam room ceremony per guest, per stay
  • Free Wi-Fi in common areas
  • Free calling to Canada/U.S.
  • Daily activities program
  • Nightly entertainment
  • Free admission to the Disco, drinks included
  • No wristbands required

Preferred Club Inclusions

  • Private beach access with concierge service
  • Private pool access, featuring Bali beds
  • Dedicated pool concierge and bar service
  • Personalized check-in and check-out with concierge service 
  • Free Wi-Fi in room
  • Luxurious 496 suites in 14 three-storey villas
  • 1 buffet restaurant 
  • 5 a la carte restaurants
  • BBQ/Grill Beach snack bar
  • 5 bars 
  • 4 pools (1 Spa pool, 1 for activities, 1 children's pool, 1 free-form pool w/built-in underwater lounge chairs)
  • Lounge chair and towels (pool/beach)
  • 2 tennis courts (night tennis - fee)
  • Water sports equipment (fees may apply)
  • Gift shop
  • Cigar shop
  • Fitness facilities
  • Spa, Health & Beauty centre (fee)
  • 2 Jacuzzis
  • Sauna
  • Turkish bath
  • Free Wi-Fi throughout resort
  • Currency exchange
  • Car rental (fee)
  • Meeting rooms (fee)
  • 24 hour Medical service (fee)
  • Golf nearby

Deluxe Junior Suite Tropical view

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Alarm clock
  • Hair dryer
  • Bathrobe
  • Slippers
  • Coffee/tea maker
  • Iron & Ironing board
  • 1 King or 2 Double beds 
  • Marble floors
  • Direct dial telephone
  • Electronic in-room safe
  • Individual climate control
  • Mini-bar (re-stocked daily)
  • 32" TV
  • Bathroom equipped with bathtub and shower

Preferred Club Junior Suite Tropical view

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Alarm clock
  • Hair dryer
  • Bathrobe
  • Slippers
  • Coffee/tea maker
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Pillow menu
  • Marble floors
  • Direct dial telephone
  • Electronic in-room safe
  • Complimentary Internet access
  • Individual climate control 
  • Mini-bar (re-stocked daily)
  • Bathroom equipped with bathtub and shower
  • 32" flat screen cable TV
  • Upgraded mini-bar and room service menu
  • Private beach access with concierge service
  • Private pool access, featuring Bali beds
  • Gratis in-suite daily newspaper
  • Upgraded bathroom amenities
  • Pool concierge and bar service
  • Preferred status and amenities
  • Personalized check-in and checkout with concierge service
  • Spacious living area with sofa

Preferred Club Junior Suite Oceanfront

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Alarm clock
  • Hair dryer
  • Bathrobe
  • Slippers
  • Coffee/tea maker
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Pillow menu
  • Marble floors
  • Oceanfront
  • Direct dial telephone
  • Electronic in-room safe
  • Complimentary Internet access 
  • Individual climate control
  • Mini-bar (re-stocked daily)
  • Bathroom equipped with bathtub and shower
  • 32" flat screen cable TV
  • Upgraded mini-bar and room service menu
  • Private beach access with concierge service
  • Private pool access, featuring Bali beds
  • Gratis in-suite daily newspaper
  • Upgraded bathroom amenities
  • Pool concierge and bar service
  • Preferred status and amenities
  • Personalized check-in and checkout with concierge service
  • Spacious living area with sofa

Preferred Club Beachfront

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Beachfront
  • Hair dryer
  • 1 King or 2 Double beds
  • Direct dial telephone
  • Alarm clock
  • Bathrobe
  • Slippers
  • Iron & Ironing board
  • Coffee/tea maker
  • Pillow menu
  • Individual climate control 
  • Marble floors
  • Bathroom equipped with bathtub and shower
  • Complimentary Internet access
  • 32" flat screen cable TV
  • Upgraded mini-bar and room service menu
  • Private beach access with concierge service
  • Private pool access, featuring Bali beds
  • Gratis in-suite daily newspaper
  • Pool concierge and bar service
  • Preferred status and amenities
  • Personalized check-in and checkout with concierge service
  • Spacious living area with sofa
  • Mini-bar (re-stocked daily)
  • Upgraded bathroom amenities
  • Electronic in-room safe

Restaurants

Paramour

  • à la carte for dinner
  • French
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Lemongrass

  • à la carte for dinner
  • Asian cuisine
  • Sushi bar/Teppanyaki
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Bluewater Grill

  • à la carte for lunch and dinner
  • Seafood
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Cibu

  • à la carte for dinner
  • Mediterranean
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Fresco

  • à la carte for dinner
  • Mexican
  • Dress code: Casual Elegance - sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts. Long pants required for men. No sleeveless shirts or flip-flops

Market Cafe

  • Buffet for breakfast, lunch and dinner
  • International cuisine
  • Dress code: Casual - bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men

Coco Café

  • Café
  • Late snacks

Barefoot Grill

  • Snack bar
  • Grill

Bars

  • Moments Lobby bar
  • Splash Swim-up bar
  • Eclipse Night Club
  • The Reef*
  • The Sandbar*

*Preferred Club 

Kids Deals

Kids Stay, Play and Eat FREE offer is available at select times. Savings will be reflected in online prices automatically.

For the Kids 

Explorer's Club Ages 3-12. At this fully supervised children's program, kids will enjoy the following activities:

  • Arts & Crafts
  • Playground
  • Sandcastle contests
  • Board games and video games
  • Weekly campout adventures
  • Big screen movies on the beach
  • Beepers for parental control
  • Dinner for children

All Explorer's Club staff members are certified by the Mexican Red Cross in CPR for children.
Babysitting available on request ($)

Core Zone for teenagers Ages 13-17. At this supervised program, teens can meet each other and enjoy the following activities with no parents around:

  • Social events - including weekly bonfires and disco mixers
  • Video Games - Xbox 360, Wii and PlayStation 2
  • Plasma televisions
  • Pool, air hockey and foosball tables
  • Ping-pong
  • Euro-bungee
  • Water activities
  • Painting

Special Salon treatments for kids and teens ($)

Now Spa by Pevonia® Facilities

  • 1,950 square feet
  • Oceanfront palapa for couples' massages
  • Mexican Temazcal steam bath
  • Seven indoor treatment rooms
  • Full-service beauty salon

Facial Treatments

  • Mini Facial
  • Now Exclusive Facial
  • After Sun Soothing
  • Eye Treatment
  • Luminous "C" &"Sea" Facial
  • SkinFit Caviar for Him
  • Myoxy-Caviar® High Performance Facial
  • Anti-Aging Facial
  • Anti-Free Radicals Facial
  • Oxygenating Facial

Body Treatments

  • Aromatic Black Mud
  • Tropical Escape Body Wrap
  • Tropical Oasis Body Wrap
  • Relaxing Hydrotherapy
  • Detoxifying Hydrotherapy
  • Full Body Polish
  • Aromatherapy Salt Glow
  • Water Lily Sun Relief
  • Chocolate Body Wrap
  • Sculpting Green Coffee Wrap
  • Full Body Seaweed Wrap

Massage Treatments

  • Neck, Back & Shoulders Massage
  • Swedish Massage
  • Deep Tissue Massage
  • Sport Massage
  • Aromatherapy Massage
  • Reflexology Massage
  • Hot Stone Massage
  • Sabai® Mineral Therapy
  • Open Spa Bar (4 or 6 massages)

Salon Services

  • Basic Manicure
  • Spa Manicure
  • Coffee Seduction Manicure
  • Papaya and Pineapple Manicure/Pedicure
  • Chocolate Manicure/Pedicure
  • Reflex Manicure/Pedicure
  • Aroma Manicure/Pedicure
  • Basic Pedicure
  • Spa Pedicure
  • Coffee Seduction Pedicure
  • Youth-Renew Caviar Hand/Foot Treatment
  • Polish Change, Extra Paraffin & French Polish
  • Haircuts & Hairstyling
  • Scalp & Hair Treatment
  • Makeup
  • Hair Braiding
  • Waxing 

Golf Bonus

Guests can enjoy one complimentary round per person, per day. There are additional fees that guests are responsible for at the golf course.

  • Premium tee times and golf cart fees apply
  • Transportation to and from golf course not included
  • Please check with the concierge for availability & golf course information   

IBEROSTAR Playa Paraíso Golf Club

Carretera Chetumal-Cancún km. 309 Playa Paraíso, Quintana Roo, México
Architect - P.B. Dye
Date opened - 2005
No of holes - 18
Par - 72

Honeymooners - Complimentary package includes: Fresh fruit on arrival, Bottle of sparkling wine on arrival, Special turndown service one evening during stay, Breakfast in bed with Mimosas (reservations required in advance via guest service) and 15% discount on treatments.

*Note: Please request your honeymoon or anniversary package at time of booking. You will be required to present a copy of your wedding invitation or marriage certificate at check-in. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. Travel must occur over anniversary date or within three months of wedding date. Offer is subject to change.

No Single Supplement - During select dates, AM Resorts waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Savings will be reflected in the online prices automatically. Not combinable with 3G and other Group Promotions and "Kids Free Promo".
*Subject to change without notice and blackouts may apply.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Now Sapphire Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Now Sapphire Riviera Cancun
Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.