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Occidental at Xcaret Destination

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
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  • Bonus
Our Opinion

The Occidental at Xcaret Destination is a great location for families and couples who want to explore the Riviera Maya. It is located right next to the Xcaret water park where you can snorkel amongst thousands of fish, swim with dolphins and much more. The biggest downside to this resort is that the beach, while nice, is man-made and fairly small. Clean facilities and friendly staff.


Overview

The Occidental at Xcaret Destination is a magnificent resort designed as almost a town unto itself! Its international character is reflected in the culinary variety on more than 20 restaurants & bars to choose from, 5 swimming pools, numerous shops and a lively disco. The extensive facilities and activities also include a Turkish spa, archery court, ecological and cultural hike, and bike tours. 

The Occidental at Xcaret Destination offers each guest a greatly discounted day pass to the breathtaking natural wonder of the eco-archeological Xcaret Park. Located adjacent to the resort and within walking distance, travelers with a taste for eco-touring and adventure can explore the remains of a Mayan village, snorkel through ancient caves and underwater gardens, swim with dolphins, or observe jaguars, butterflies, tropical birds and other indigenous species in their natural habitat. Discounted tickets for Xcaret Park may be purchased at the resort's front desk.

Location: On a man-made beach, next to Xcaret Eco-Park, 10 minutes from Playa del Carmen, 50 minutes from the airport.


Highlights
  • Located with an ecological and historical preserve, with easy access to Xcaret eco-park
  • Lush hotel grounds, home to native animals
  • Friendly service
  • Nice, large pools with loungers
  • Lots of restaurant options

tripadvisor Traveler Reviews
  • evelyn R : Jackson, New Jersey
Great relaxing destimation with fabulous food

This resort has the best of everything- relaxing atmosphere-various pools as well as sandy beach. The food is outstanding and the amenities are first class! There are loads of fun activities and on site shopping. Being right next to Xcaret Park is a big plus. we spent a day enjoying the park and stayed for the evening show as well. Swimming down the cenote pools was loads of fun!

  • tracy a : Nottinghamshire, United Kingdom
A true delight

I would have no problem in recommending this Hotel.Its big but not to big, the waiting staff, food, rooms, restaurants and communal areas are all 100% in every way, the food is amazing, so much choice, fresh, well presented and the choice of drinks is all top shelf, if you complain that you had an issue with either food or drink then you should not be going on holiday!!! Because this Hotel has it all.We were in block 21 and Walter did our room and he was a true star, our room was spotless every day, he always had a smile for you.The ladies that served the drinks around the pool worked so hard in making sure all guests had what they wanted all day, they were true diamonds and always had a smile.The Grounds are amazing, so well kept and especially considering its size I'm sure it not easy, Its fantastic to see the wildlife just freely roaming around.All though this Hotel is FANTASTIC there is one major downside the staff constantly trying to get you to sign up to basically timeshare, they are every where, in your block, at the beach towel station, near the restaurant, PLEASE STOP!!!!!!!! Its far to much, David Diaz in block 21 was at it with us every single time we came into contact, the staff need to listen to paying guest and when they say no realise it means NO.

  • ellaanneb :
Very clean hotel and lots of wildlife around including monkeys

David Diaz in block 21 was very helpful and friendly also taught us about Mexican culture day of the dead. Hotel was very clean had people cleaning the pools everyday and sunloungers. Wildlife excellent and all friendly people. Hotel grounds are massive so much to do.

  • Sharon Ann W : Derby, United Kingdom
Paradise

I would definitely recommend this hotel, plenty of choices of food, staff very friendly & the resort was kept so clean. I will definitely return.The sports & entertainment team at 1 of the pools were awesome, great fun and great music.

  • MexicoVenueFinders : Cancun, Mexico
I had a great weekend with my family at this hotel.

The property is in a large area next to the Xcaret Park. Even when they do not have a natural beach, the hotel have a beach area and a restaurant and activities there for its guests. The walkways from the lobby to the lodging buildings and swimming pools are very interesting and impressive with so many local flora and fauna. Kids area is also available and the best is the high standard in the food and in restaurants.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • 3 a la carte dinners/week with reservations
  • Unlimited Domestic and International drinks, House Wine included
  • In-room mini-bar with water, soft drinks and beer 
  • Kids club
  • Lounge chair and towels (pool/beach)
  • Spa facilities: sauna, steamroom and Jacuzzi
  • Snorkeling
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis
  • Mini-golf
  • Volleyball
  • Archery
  • Fitness facilities
  • Aerobics
  • Darts & ping-pong
  • Pool table
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Free admission to the Disco, drinks included

Transat Holidays Distinction Inclusions

  • Transportation (direct transfers between airport and complex)
  • A la carte dinners (4/week, reservations required)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Selected international drinks (unlimited) 
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • Concierge service

Preference Club Inclusions

  • WiFi (1 hour/person/day at the lobby)
  • Distinct identifcation bracelet
  • Dedicated room location
  • Bottle of tequila in room upon arrival
  • VIP room amenities
  • Spa discount (15%)
  • Separate check-in

Royal Club Inclusions

  • Complimentary (complimentary WiFi in Royal Club lobby)
  • Private check-in/out 
  • Personal concierge service
  • Private lounge
  • In-room dining
  • Preferred seating at all a la carte restaurants
  • Exclusive dining room (for breakfast, lunch & dinner)
  • Exclusive pool
  • Exclusive beach area
  • Nightly turn down service
  • Beach towels in room
  • Premium brand drinks

Unlimited Xcaret Xperience Inclusions

  • Unlimited access and multi entrance all day long to Xcaret park facilities
  • Reserved area at the Gran Tlachco Theater during the 'Xcaret Mexico Espectacular' show
  • VIP Check-In
  • In room robes and slippers during stay
  • Bottle of tequila and fruit plate in room
  • Complimentary mini-bar refilled daily
  • 10% off on meals and beverages at Xcaret Park
  • 30% off 90-minute "WAYAK" special Mayan Massage
  • Private eco-cultural tour for the Hotel's guests
  • Free access to the children's activity - Archaeologist for one day
  • Free delivery to the room of purchases made at any of the stores in Xcaret Park
  • $920USD Resort & Park Credit broken down as follows:
    • $500 RESORT CREDIT at Occidental Grand Xcaret
    • $420 USD Discounts in Tours & Activities for use Inside the Parks

*A 7 night minimum stay is required when reserving any of the Unlimited Xcaret Xperience room categories.

  • 757 rooms in several 1-3-storey buildings
  • 11 restaurants, including 5 a la carte 
  • Snack bars
  • 10 bars
  • Disco
  • Beach Club
  • 5 outdoor pools
  • Jacuzzis
  • Children's pool at Kids' Club
  • Eco-archeological Xcaret Park (fee)
  • 2 tennis courts
  • 2 paddleball courts
  • Shopping
  • Mini-mart
  • ATM
  • Business centre
  • Wi-Fi (fee)
  • Fitness facilities
  • Full service spa with sauna (fee)
  • Beauty salon (fee) 
  • Laundry services (fee)
  • 24 hour medical service (fee)
  • Fishing Charters and Dive Center 
  • Car rental
  • Golf nearby

Deluxe Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Max occupancy 4 persons
  • Maximum 3 adults
  • Maximum 2 children

Deluxe Room Preference Club

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Deluxe Room Preference Club Unlimited Xcaret Experience

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • Unlimited access and multi-entrance all day long to Xcaret Park facilities
  • Resort credit
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Junior Suite Preference Club

  • 1 king or 2 double beds
  • More spacious
  • Living area with sofa
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Junior Suite Grand Concierge Preference Club

  • 1 king or 2 double beds
  • More spacious
  • Living area with sofa
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Nightly turndown service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Junior Suite Grand Romance Preference Club

  • 1 king or 2 double beds
  • Exclusive section
  • More spacious
  • Living area with sofa
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • Massage (30 minute couples massage at the spa)
  • Spa discount (10% discount on spa treatments)
  • Turn-down service
  • Welcome gift
  • Bottle of champagne in room upon arrival
  • Breakfast (morning continental breakfast in bed, once/stay, contact your concierge)
  • Dinner (romantic dinner, once/stay)
  • Treats (chocolate covered strawberries)
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Royal Club Luxury Room

  • Exclusive section
  • Spacious and elegantly appointed
  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • Internet (complimentary in Royal Club Lobby)
  • Room service from 7:30 am to 10:30 pm
  • Turn-down service
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children
  • Exclusive section
  • Spacious and elegantly appointed
  • Separate living room with small dining area
  • Private bedroom with balcony
  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • Internet (complimentary in Royal Club Lobby)
  • Room service from 7:30 am to 10:30 pm
  • Turn-down service
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Restaurants

Le Buffet

  • Buffet for breakfast, lunch and dinner
  • International Cuisine
  • Dress code: Casual

Sonora Grill

  • A la Carte for dinner
  • Steakhouse
  • Evening dress code: Formal

La Hacienda

  • A la Carte for dinner
  • Mexican Cuisine
  • Evening dress code: Formal

Los Olivos

  • A la Carte for dinner
  • Italian Cuisine
  • Evening dress code: Formal 

D'Oriental

  • A la Carte for dinner
  • Asian Fusion Cuisine
  • Evening dress code: Formal  

Paco's Tacos

  • A la Carte for dinner
  • Mexican Cuisine
  • Evening dress code: Casual 

La Piazza

  • Pizzeria (dinner)
  • Evening dress code: Casual 

El Lago

  • Snack Bar  

El Pescador

  • A la Carte for dinner
  • Seafood Cuisine
  • Reservation required
  • Evening dress code: Formal  

Club de Playa

  • Buffet for breakfast and lunch
  • International Cuisine

Royal Club

  • A la Carte for breakfast, lunch and dinner
  • Royal Club section only
  • Evening dress code: Semi-formal 

Bars

  • Lobby Bar
  • La Caleta Beach bar
  • La Terraza Main Bar
  • La Bodequita Theatre bar
  • El Hundido Pool bar
  • Sports Bar
  • Disco Palenque
  • El Lago Snack Bar
  • Flamencos Sports Bar 
  • Bar Cangrejos 

Kids Deals - One Child Stays, Plays and Eats FREE offer is available at select times. Savings will be reflected in online prices automatically. Applicable to the Deluxe Room One Kid Eats & Stays Free room category only.  Limited inventory available.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, Playground and kid's pool. Babysitting service available (fee).

Spa services including:

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna

Honeymooners - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel. 

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Occidental at Xcaret Destination
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Occidental Grand Xcaret All Inclusive Resort
Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.