Occidental at Xcaret Destination

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Our Opinion

The Occidental at Xcaret Destination is a great location for families and couples who want to explore the Riviera Maya. It is located right next to the Xcaret water park where you can snorkel amongst thousands of fish, swim with dolphins and much more. The biggest downside to this resort is that the beach, while nice, is man-made and fairly small. Clean facilities and friendly staff.


Overview

The Occidental at Xcaret Destination is a magnificent resort designed as almost a town unto itself! Its international character is reflected in the culinary variety on more than 20 restaurants & bars to choose from, 5 swimming pools, numerous shops and a lively disco. The extensive facilities and activities also include a Turkish spa, archery court, ecological and cultural hike, and bike tours. 

The Occidental at Xcaret Destination offers each guest a greatly discounted day pass to the breathtaking natural wonder of the eco-archeological Xcaret Park. Located adjacent to the resort and within walking distance, travelers with a taste for eco-touring and adventure can explore the remains of a Mayan village, snorkel through ancient caves and underwater gardens, swim with dolphins, or observe jaguars, butterflies, tropical birds and other indigenous species in their natural habitat. Discounted tickets for Xcaret Park may be purchased at the resort's front desk.

Location: On a man-made beach, next to Xcaret Eco-Park, 10 minutes from Playa del Carmen, 50 minutes from the airport.


Highlights
  • Located with an ecological and historical preserve, with easy access to Xcaret eco-park
  • Lush hotel grounds, home to native animals
  • Friendly service
  • Nice, large pools with loungers
  • Lots of restaurant options

tripadvisor Traveler Reviews
  • Sini K : Malden, Massachusetts
Fun family trip

We had a wonderful time on the hotel grounds. The pool could have been heated to get to use on the days that were not as hot. The staff was super pleasant. The food was good nothing exceptional. The entertainment at night was fun for my family.

  • Brian M : Foster City, California
Good value for the price.

If you're looking for an all-inclusive resort with a good mix of amenities at a good price, this is a terrific option. You won't be bathed in luxury, but it gets the job done. The grounds are well kept, most of the staff is friendly, and there's plenty of entertainment options in the surrounding area.

  • bartlomiejb2018 : Seattle, Washington
Untapped potential

Bad food, terrible smell on the beach, great location next to the Xcaret park, good of beach snorkeling, average entertainment, nice rooms in the upgraded area, beautiful setup of the whole property and beautiful architecture of the main building and the beach restaurant.

  • Andrea C : 33132
Great Hotel

I was reviewing the pictures on TripAdvisor and I was worried the hotel was old. However, the rooms were great and modern, the hotel was SO BIG! it had so many different areas, different foods, it was soooo great! I look forward to visiting again very soon!

  • Brenda B : Kelowna, Canada
the Occidental at Xcaret Destination and it was fabulous.

We stayed at the Occidental at Xcaret Destination and it was fabulous. They had all of the paperwork prepared so check in was a breeze. The place was spotless clean and the staff was wonderful and all spoke English very well. It is a large resort – I believe they have 750 rooms. They had rooms in the main building and several little villas with rooms - we stayed in villa # 22. The villas have concierge that are very helpful, but they also try to get you hooked up with the time share people. They were not excessively pushy and that was a relief. It was quiet spacious and clean – our deck overlooked the jungle so you got to see all kinds of bird, small animals, deer and monkeys that played on the deck. We never went hungry they had two buffets for breakfast and lunch one for dinner. They had a pizza place, taco place many bars and 5 special restaurants – they were all excellent. We had larger peso bills and they exchanged them free of charge in the lobby –this was great because we love to tip the staff for their excellent service. They do not expect it and they gave everyone excellent service, but they definitely appreciated it. I was so happy that our travel agent with Westjet suggested that we get the unlimited pass for the Xcaret Park, this place is huge with tons to do and there is no way you can do it in one day. We were able to come and go eat and rest at our resort. They put on an amazing show in there large theater – a must see. The Park and the resort had Maya ruins on the property and write ups on what they were. There isn’t a lot of beach and quite a bit of rock and dead coral along the edge that was amazing to look at – I was told they had a bad hurricane in 2005 that pushed the coral on to the beach. The snorkeling was great lots of fish. The resort had two extremely large pools, a ocean inlet that was great for snorkeling – perfect for kids because it was protected from waves and currents, and an adult area with a salt water pool that was fed by the ocean.I wanted to give Alberto Cahun our waiter an extra special thank you. This man was amazing he remembered everyone’s drinks, gave everyone extra special attention and was always smiling. His English was perfect for those of use that didn’t learn Spanish it was a great help. I am sure with his talent he will be in a management position in no time.I would highly recommend this resort to everyone.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • 3 a la carte dinners/week with reservations
  • Unlimited Domestic and International drinks, House Wine included
  • In-room mini-bar with water, soft drinks and beer 
  • Kids club
  • Lounge chair and towels (pool/beach)
  • Spa facilities: sauna, steamroom and Jacuzzi
  • Snorkeling
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis
  • Mini-golf
  • Volleyball
  • Archery
  • Fitness facilities
  • Aerobics
  • Darts & ping-pong
  • Pool table
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Free admission to the Disco, drinks included

Transat Holidays Distinction Inclusions

  • Transportation (direct transfers between airport and complex)
  • A la carte dinners (4/week, reservations required)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Selected international drinks (unlimited) 
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • Concierge service

Preference Club Inclusions

  • WiFi (1 hour/person/day at the lobby)
  • Distinct identifcation bracelet
  • Dedicated room location
  • Bottle of tequila in room upon arrival
  • VIP room amenities
  • Spa discount (15%)
  • Separate check-in

Royal Club Inclusions

  • Complimentary (complimentary WiFi in Royal Club lobby)
  • Private check-in/out 
  • Personal concierge service
  • Private lounge
  • In-room dining
  • Preferred seating at all a la carte restaurants
  • Exclusive dining room (for breakfast, lunch & dinner)
  • Exclusive pool
  • Exclusive beach area
  • Nightly turn down service
  • Beach towels in room
  • Premium brand drinks

Unlimited Xcaret Xperience Inclusions

  • Unlimited access and multi entrance all day long to Xcaret park facilities
  • Reserved area at the Gran Tlachco Theater during the 'Xcaret Mexico Espectacular' show
  • VIP Check-In
  • In room robes and slippers during stay
  • Bottle of tequila and fruit plate in room
  • Complimentary mini-bar refilled daily
  • 10% off on meals and beverages at Xcaret Park
  • 30% off 90-minute "WAYAK" special Mayan Massage
  • Private eco-cultural tour for the Hotel's guests
  • Free access to the children's activity - Archaeologist for one day
  • Free delivery to the room of purchases made at any of the stores in Xcaret Park
  • $920USD Resort & Park Credit broken down as follows:
    • $500 RESORT CREDIT at Occidental Grand Xcaret
    • $420 USD Discounts in Tours & Activities for use Inside the Parks

*A 7 night minimum stay is required when reserving any of the Unlimited Xcaret Xperience room categories.

  • 757 rooms in several 1-3-storey buildings
  • 11 restaurants, including 5 a la carte 
  • Snack bars
  • 10 bars
  • Disco
  • Beach Club
  • 5 outdoor pools
  • Jacuzzis
  • Children's pool at Kids' Club
  • Eco-archeological Xcaret Park (fee)
  • 2 tennis courts
  • 2 paddleball courts
  • Shopping
  • Mini-mart
  • ATM
  • Business centre
  • Wi-Fi (fee)
  • Fitness facilities
  • Full service spa with sauna (fee)
  • Beauty salon (fee) 
  • Laundry services (fee)
  • 24 hour medical service (fee)
  • Fishing Charters and Dive Center 
  • Car rental
  • Golf nearby

Deluxe Room

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Max occupancy 4 persons
  • Maximum 3 adults
  • Maximum 2 children

Deluxe Room Preference Club

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Deluxe Room Preference Club Unlimited Xcaret Experience

  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • Unlimited access and multi-entrance all day long to Xcaret Park facilities
  • Resort credit
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Junior Suite Preference Club

  • 1 king or 2 double beds
  • More spacious
  • Living area with sofa
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Junior Suite Grand Concierge Preference Club

  • 1 king or 2 double beds
  • More spacious
  • Living area with sofa
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Nightly turndown service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Junior Suite Grand Romance Preference Club

  • 1 king or 2 double beds
  • Exclusive section
  • More spacious
  • Living area with sofa
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • Massage (30 minute couples massage at the spa)
  • Spa discount (10% discount on spa treatments)
  • Turn-down service
  • Welcome gift
  • Bottle of champagne in room upon arrival
  • Breakfast (morning continental breakfast in bed, once/stay, contact your concierge)
  • Dinner (romantic dinner, once/stay)
  • Treats (chocolate covered strawberries)
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Royal Club Luxury Room

  • Exclusive section
  • Spacious and elegantly appointed
  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • Internet (complimentary in Royal Club Lobby)
  • Room service from 7:30 am to 10:30 pm
  • Turn-down service
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children
  • Exclusive section
  • Spacious and elegantly appointed
  • Separate living room with small dining area
  • Private bedroom with balcony
  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Wi-Fi (fee)
  • Balcony or terrace
  • Bathrobes and slippers in room
  • Concierge service
  • Mini-bar restocked daily (water, soft drinks, beer & bottle of Tequila)
  • Internet (complimentary in Royal Club Lobby)
  • Room service from 7:30 am to 10:30 pm
  • Turn-down service
  • See All Inclusive section for complete list of inclusions
  • Max occupancy 4 persons 
  • Maximum 3 adults
  • Maximum 2 children

Restaurants

Le Buffet

  • Buffet for breakfast, lunch and dinner
  • International Cuisine
  • Dress code: Casual

Sonora Grill

  • A la Carte for dinner
  • Steakhouse
  • Evening dress code: Formal

La Hacienda

  • A la Carte for dinner
  • Mexican Cuisine
  • Evening dress code: Formal

Los Olivos

  • A la Carte for dinner
  • Italian Cuisine
  • Evening dress code: Formal 

D'Oriental

  • A la Carte for dinner
  • Asian Fusion Cuisine
  • Evening dress code: Formal  

Paco's Tacos

  • A la Carte for dinner
  • Mexican Cuisine
  • Evening dress code: Casual 

La Piazza

  • Pizzeria (dinner)
  • Evening dress code: Casual 

El Lago

  • Snack Bar  

El Pescador

  • A la Carte for dinner
  • Seafood Cuisine
  • Reservation required
  • Evening dress code: Formal  

Club de Playa

  • Buffet for breakfast and lunch
  • International Cuisine

Royal Club

  • A la Carte for breakfast, lunch and dinner
  • Royal Club section only
  • Evening dress code: Semi-formal 

Bars

  • Lobby Bar
  • La Caleta Beach bar
  • La Terraza Main Bar
  • La Bodequita Theatre bar
  • El Hundido Pool bar
  • Sports Bar
  • Disco Palenque
  • El Lago Snack Bar
  • Flamencos Sports Bar 
  • Bar Cangrejos 

Kids Deals - One Child Stays, Plays and Eats FREE offer is available at select times. Savings will be reflected in online prices automatically. Applicable to the Deluxe Room One Kid Eats & Stays Free room category only.  Limited inventory available.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, Playground and kid's pool. Babysitting service available (fee).

Spa services including:

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna

Honeymooners - To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel. 

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Occidental at Xcaret Destination
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Occidental Grand Xcaret All Inclusive Resort
Carretera Federal Chetumal-Puerto Juarez Km. 282, #307 Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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