• Occidental Grand Xcaret

    Riviera Maya, Mexico
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Our Opinion

The Occidental Grand Xcaret is a great location for families and couples who want to explore the Riviera Maya. It is located right next to the Xcaret water park where you can snorkel amongst thousands for fish, swim with dolphins and much more. The biggest downside to this resort is that the beach, while nice, is man-made and fairly small. Clean facilities and friendly staff.

Occidental Grand Xcaret

The Grand Xcaret by Occidental is a magnificent resort designed as almost a town unto itself! Its International character is reflected in the culinary variety on more than 20 restaurants & bars to choose from, 5 swimming pools, numerous shops and a lively disco. The extensive facilities and activities also include a Turkish spa, archery court, ecological and cultural hike, and bike tours. Deluxe Club Room guests also enjoy a private pool and jacuzzi, Internet use and an in-room VCR and CD player.

The Occidental Grand Xcaret offers each guest a greatly discounted day pass to the breathtaking natural wonder of the eco-archeological Xcaret Park. Located adjacent to the resort and within walking distance, travelers with a taste for eco-touring and adventure can explore the remains of a Mayan village, snorkel through ancient caves and underwater gardens, swim with dolphins, or observe jaguars, butterflies, tropical birds and other indigenous species in their natural habitat. Discounted tickets for Xcaret Park may be purchased at the resort's front desk.

Location: On a man-made beach, next to Xcaret Eco-Park, 10 minutes from Playa del Carmen, 50 minutes from the airport.

Occidental Grand Xcaret Reviews

  • TripAdvisor Reviews
  • Occidental Grand Xcaret & Royal Club
    • TripAdvisor Traveler Rating
      Occidental Grand Xcaret & Royal Club Rating 7684 Reviews
    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness

    TripAdvisor® Traveler Reviews

    Just ok

    Just returned from a 7 day girls week. Front desk staff very unfriendly, no smile, no greeting, did not explain anything about the resort, room was not ready by 3. Got into the room at 4:30 - 5:00... Read Full Review

    2016-09-26 - Reviewed By : Janet J -
    Great food and staff, everything else could be improved.

    Hotel was ok but needs a lot of improvements. Firstly the positives: - Food fantastic in all restaurants and a huge choice in buffet and beach restaurants - Most of the staff lovely (exception being... Read Full Review

    2016-09-26 - Reviewed By : michellegeorge23 - London, United Kingdom
    Best trip ever

    Loved this resort! Quick access to Xcaret park. Booked the Unlimited Xcaret Experience package which was well worth the price. Went to the park after eating breakfast at the resort, and returned to... Read Full Review

    2016-09-25 - Reviewed By : brett v - Nelson, Canada

Occidental Grand Xcaret Deals

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Hotel Amenities


  • 769 rooms in several 1-3-storey buildings
  • 2 buffet restaurants
  • 8 a la carte restaurants: Steakhouse, Italian & Mediterranean, Mexican, Oriental and Seafood, dress code & reservations required
  • Snack bar
  • 10 bars including Sports bar
  • Disco
  • Beach Club
  • 5 outdoor pools
  • Jacuzzis
  • Children's pool at Kids' Club
  • 2 tennis courts
  • 2 paddleball courts
  • Archery court
  • Gift shop
  • Jewelry shop & boutique shopping
  • Mini-mart
  • ATM
  • Business centre
  • Fitness facilities
  • Full service spa with sauna
  • Turkish spa and massage area (fee)
  • Beauty salon (fee) 
  • Laundry services (fee)
  • Car rental
  • 24 hour medical service (fee)
  • Fishing Charters and Dive Center (fee)
  • Golf nearby


Deluxe Rooms include:
  • 1 king or 2 double beds
  • Air-conditioning
  • Cable/Satellite TV
  • Mini-bar
  • Coffee/tea maker
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Balcony or terrace
  • Max occupancy 4 persons up to 3 adults
Junior Suites:
  • Same as above but more spacious with a living area
Deluxe Club Rooms:
  • Includes all of the above plus concierge service
  • Ceiling fan
  • Sitting area
  • CD player
  • Internet access (fee)
  • Full bathroom with whirlpool
  • Balcony or patio

All Inclusive Features

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • 4 a la carte dinners/week w/reservations
  • Unlimited Domestic and International drinks, House Wine included
  • In-room mini-bar refilled every other day w/water, soft drinks and beer only
  • Lounge chair and towels (pool/beach)
  • Spa facilities: sauna, steamroom and Jacuzzi
  • Snorkeling
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis
  • Use of bicycles
  • Volleyball
  • Archery
  • Exercise room
  • Aerobics
  • Darts & ping-pong
  • Pool table
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Nightly entertainment
  • Free admission to the Disco, drinks included
Royal Club rooms are located in a separate area and include:
  • Private check-in/out
  • Personal concierge service
  • Private lounge
  • In-room dining
  • Preferred seating at all a la carte restaurants
  • Exclusive dining room (for breakfast, lunch & dinner)
  • Exclusive pool
  • Exclusive beach area
  • Complimentary internet access (1 hr per person/per day) in Royal Club lobby
  • Nightly turn down service
  • Beach towels in room
  • Premium brand drinks

Kids Deals

Kids Deals - Kids pricing available, please inquire for details.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, Playground and kid's pool. Babysitting service available (fee).


Unlimited Xcaret Experience! Available with Transat Holidays for Occidental Grand Xcaret guests granting unlimited access to Xcaret eco-archaeological park where you will enjoy unique moments of fun, culture and tradition for the entire family. Without a doubt this is the best way to experience the comfort of the resort, immersed in the atmosphere of respect for nature and passion for Mexico of this world-renowned park.
2 in 1 Vacation - Combine a 7-night stay at this hotels with a 7-night stay at Grand Cozumel by Occidental in Cozumel. Please inquire for prices.

Honeymooners - Receive a room upgrade (based on availability at time of check-in), special check-in, flower arrangement, 1 breakfast in bed, announcement at hotel event and 10% discount voucher for massage. Request at time of booking. Requires proof of marriage certificate at check-in.

Wedding Packages - Available, please inquire for further details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Extra Info

Reservation required and dress code in effect for a la carte dining. Some restaurants may be open for certain meals only and limited visits may apply. Time restrictions may apply for water sports. Resort layout may not be suitable for those who have difficulty walking. Appointments required for spa treatments. Refundable security deposit applies.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Note: Escapes.ca makes every effort to ensure that information on this page is current, however, all information on this page is subject to change without notice.
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