Ocean Riviera Paradise

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Overview

Located beachfront in the Playa del Carmen area this new resort features four exclusive areas for families, adults, beach access and VIP service. It boasts spectacular swimming pools, modern Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, a diving centre and a great choice of entertainment for the whole family.  

Location - Located directly on the beach; 10-minute drive from Playa Del Carmen; 40-minute drive from Cancun Airport


Highlights
  • Separate areas for adults-only and families
  • Rooms available with direct pool access
  • Wide selection of restaurants and no reservations required
  • Lots of pools and a kid's waterpark

tripadvisor Traveler Reviews
  • Geoffroy L :
It really is a paradise !

Loved the food, the views, the rooms, the shows, the facilities and the sandy beach ! Just bring along some light surfer shoes to avoid getting hurt on some of the rocks littering the ocean floor and it will be great to swim also !

  • don h : St. Catharines, Canada
A great stay

We travelled with our 2 year old grandson, and every person went out of their way to ensure we were looked after. Some special shout outs to a few who delivered day in and day out, Gloria in the Privilege restaurant, Eduardo the bartender in the Privilege lounge, Victor our concierge who constantly kept in touch for any requests or needs and last but not least, Fermin our server in the Italian restaurant.

  • aquacaliente : alberta
is privilage worth it?

I returned for my second trip to this resort December 30 2017-Jan 6 2018. We loved it the last time and it was even better the second time around. We booked Privilege both times and it does not disappoint. First check in is much easier, when you come into the lobby there is a Privilege check in to the right where you will get immediate attention. You will be chauffeured your hotel room which is right next to the building where the Privilege lounge is, where your concierge can make your a la carte reservations. This building also has a wonderful bar/lounge with rooftop view and premium spirits, great place for a cocktail. The dining area also serves a la carte breakfast lunch and dinner. If you can't get a reservation in a restaurant that you want this beats the buffet for supper. Finally there is a Privilege section on the beach with palapas where you have your own beach butler giving you towels and drinks. I really enjoy having dinner reservations and not having to line up and wait 90 minutes for a table, so the ability to reserve is worth the money for me. However I appreciate all the other amenities too and would definitely not come back without having this upgrade. As far as the resort goes, my family enjoyed the bowling alley, ice cream shop, & coffee shop. We also loved our meals at the Steakhouse, Sakura, & Amaranto restaurants. Beautiful beach, wonderful staff, and great food and drinks--what more could you ask for?

  • :
This place has it all!

We stayed at this resort for three weeks and absolutely loved it!The food was great and there was a lot of variety, the staff worked hard and aimed to please, kids club was good value and resort services were great.There was something to do for adults and kids, whether you are active or not.We read some reviews from people who had nothing but negative things to say.I say to all you “negative nellies”,‘Get a life and stop complaining!’We can’t fault this place and will definitely be back.Special shout out to Armando in the Piano Bar. Great bartender, friendly to chat to and makes a mean cocktail. You rock!!

  • Mary Ann B : St Louis MO
GIVE IT A CHANCE

Some would say I have high expectations and I would tend to agree. However, it's not so much the obstacles or negative encounters. It's how expedient they are addressed is that important. With that said, there were a few obvious items that were overlooked. However, all were addressed within minutes. The staff is nothing short of amazing. Marcos at the Priveledge beach and the 2 woman waitresses....ABOVE AND BEYOND. They remembered your drinks and you never were without. Ivan, Juan and the female attendant at the Privilege Lounge were very excited to see you every time you walked in. They were ALWAYS wanting to help and always pleasant to deal with. Endrick.......my favorite! He normally works the Mexican Restaurant but was working the Privilege one night we were having Dinner. He is a GEM! Accommodating and funny! The food was above average and the rooms larger then expected. Beach is beautiful as are the pools! No hotel is perfect. But this is definitely a resort you should at least give a chance.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • All meals (buffet, breakfast, daytime and late night snacks)
  • 24-hour all inclusive
  • Dinner can be à la carte (reservations not required, dress code in effect)
  • Unlimited international and domestic drinks
  • Daily activities
  • Non-motorized water sports
  • Evening entertainment

Privilege Inclusions

  • Bellboy service
  • Access to Privilege lounge with Chill-out zone
  • Privilege bathrobe and slippers
  • VIP amenities
  • Personalised customer service
  • Personalised check-in and check-out
  • iDock Station (for iPhone, iPod, iPad, MP3)
  • Late check-out (according to availability)
  • Daily press and weather forecast
  • Preparation and cleaning of room (twice a day)
  • Exclusive pool towels
  • Chill-out zone ??
  • 10% off Despacio treatments (Minimum 1 hour treatment??) ??
  • Pillow menu and pillow-top bed
  • Free entry to the spa ??
  • Access to Privilege Sun Terrace
  • Bali beds and sun loungers
  • ? la carte evening meal
  • Breakfast and evening meal in the à la carte restaurant (reservation required)
  • 974 Junior Suites and Suites
  • 5 outdoor pools (1 children's pool)
  • 10 restaurants
  • 11 bars
  • Coffee and ice cream parlour
  • Free Wi-Fi throughout the hotel
  • Non-motorised water sports
  • Dive It! diving centre and motorised water sports (fee)
  • Fitness facilities
  • Spa (fee)
  • Salon (fee)
  • Theatre, nightclub and bowling alley
  • Tennis courts
  • 13 meeting rooms
  • Shopping centre
  • Laundry service (fee)
  • Currency exchange
  • Shops
  • Car rental (fee)

Daisy Junior Suite

  • 1 queen-size bed or 2 double beds, and 1 sofa bed
  • Pool or Garden views
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board 
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Includes children's water park
  • Occupancy: 1-4 adults, 2 adults  and 2 children, 3 adults and 1 child, 3 adults 2 children (Maximum occupancy of 5)

El Beso Junior Suite (Adults only)

  • 1 queen-size bed or 2 double beds, and 1 sofa bed
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults

El Beso Junior Suite Swim Up (Adults only)

  • 1 queen-size bed or 2 double beds, and 1 sofa bed
  • Direct access to pool
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults

El Beso Junior Suite Rooftop (Adults only)

  • 1 queen-size bed or 2 double beds, and 1 sofa bed
  • 2-story suite
  • Terrace
  • Private plunge pool
  • Outdoor living room
  • Dining room
  • Sun beds
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults

Eden Junior Suite

  • 1 queen-size bed or 2 double beds
  • Located close to the beach
  • Pool or Garden views
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Eden Junior Suite Jacuzzi

  • 1 queen-size bed or 2 double beds
  • Located close to the beach
  • Pool or Garden views
  • Balcony with Jacuzzi
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Eden Junior Suite Swim Up

  • 1 queen-size bed or 2 double beds
  • Located close to the beach
  • Direct pool access
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Eden Junior Suite Rooftop

  • 1 queen-size bed or 2 double beds
  • Located close to the beach
  • 2-story suite
  • Terrace
  • Private plunge pool
  • Outdoor living room
  • Dining room
  • Sun beds
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Privilege Junior Suite 

  • 1 queen-size bed or 2 double beds
  • Pool or Garden views
  • Terrace or balcony
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Nespresso coffee machine
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Daily turn down service
  • Privilege services (see All Inclusive section)
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Privilege Junior Suite Swim Up 

  • 1 queen-size bed or 2 double beds
  • Direct pool access
  • Terrace 
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Nespresso coffee machine
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Daily turn down service
  • Privilege services (see All Inclusive section)
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Privilege Junior Suite Rooftop 

  • 1 queen-size bed or 2 double beds
  • 2-story suite
  • Terrace
  • Private plunge pool
  • Outdoor living room
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Nespresso coffee machine
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Daily turn down service
  • Privilege services (see All Inclusive section)
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Restaurants

Amaranto Restaurant

  • Buffet for breakfast, lunch and dinner
  • International cuisine

La Locanda Restaurant

  • a la carte for dinner
  • Italian 

Sakura Restaurant

  • a la carte for dinner with show cooking
  • Asian with Teppanyaki grills

Bluemoon Restaurant

  • a la carte for breakfast and dinner
  • Gourmet
  • Adults only

Route 66 Restaurant

  • a la carte for dinner and evening snacks
  • American cuisine

Margarita Restaurant

  • a la carte for dinner
  • Mexican

Steak House Restaurant

  • a la carte for dinner
  • Grill

Pez Vela Restaurant

  • a la carte for dinner/snacks
  • Caribbean

Villa Marina Restaurant

Mike's Coffee

Ice cream parlour

Snack Bar

Daisy Kid's Snack Bar 

Bars

  • Piano bar
  • Sports bar
  • Lobby bar
  • Swim-up bars (4)
  • Beach bars (2)
  • Nightclub

Daisy Club for children 4-12 years 

  • Children's water park
  • Playground
  • Games room and bowling alley
  • Entertainment activities: pirate day, aqua kids, eco-day, kids Olympics, music quiz, kid shows, dancing games etc.

Teen Club for ages 13 to 17 years

  • Video games area with a PlayStation and Xbox
  • Film screening room
  • Table football, mini pool, board games
  • Beach volleyball, beach football

Despacio Spa Centre Facilities & Treatments

  • Indoor pool
  • Sauna & Jacuzzi
  • Fitness Centre
  • Massage Services
  • Face & Body Treatments
  • Beauty Salon & hairdressing services

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Ocean Riviera Paradise
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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