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Ocean Riviera Paradise

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Overview

Located beachfront in the Playa del Carmen area this new resort features four exclusive areas for families, adults, beach access and VIP service. It boasts spectacular swimming pools, modern Junior Suites and Suites, a wide range of cuisine, a Despacio Spa Centre, a diving centre and a great choice of entertainment for the whole family.  

Location - Located directly on the beach; 10-minute drive from Playa Del Carmen; 40-minute drive from Cancun Airport


Highlights
  • Separate areas for adults-only and families
  • Rooms available with direct pool access
  • Wide selection of restaurants and no reservations required
  • Lots of pools and a kid's waterpark

tripadvisor Traveler Reviews
  • A-Shaath :
Fabulous

I personally and my family never expected such a customer service, I won't talk the beauty of the resort or how clean it is or how great is our room, I really want to focus on the customer service, I have traveled to so many resorts but I haven't seen such a great and kind customer service every in my life as much as this resort. Special thanks to MARIO front desk , as he has been so friendly and kind as well patient.. I can't and I will never forget this great trip. I love how classy their restaurants and clean. Excellent and definitely will do it again

  • NgocD N : Ottawa, Canada
"Second" time around...

I was at this resort in the last week of June for a family reunion (54 members). Everything was great, the food, the rooms (4 families got upgraded rooms instantly due to various reasons), the service...The first day in the water was disappointing with the presence of a huge amount of seaweeds, but it was better as days went by. I finally found out the cause: it was somewhat stormy the week before we arrived. Be extremely careful with the sun, otherwise one can easily turn into a lobster the next day! Also, be aware of big rocks in the seabed and smaller ones closer to the beach.The entertainment at the resort was good, even for children with a Disney movie projected on a wall next to the buffet restaurant. The bowling venue seemed to be a favorite spot. As for exercise, the yoga class was fantastic (a bit on the advanced side), the Zumba class was non-existent (and it was still present on the daily schedule), the volleyball area was surprisingly not that popular, running 'trail' is good.My biggest surprise and a fond memory is to be able to find the Muntingia Calabura tree with its edible fruit, a sight unseen for over 40 years ! This resort would have earned a 4-star rating from me if I wasn't sick for a day, with severe cramps and diarrhea. Two other persons in my group were also sick, one in a really bad shape! Luckily, our condition was significantly improved with continuous intakes of ginger tea, beside fluid.Overall, it was a nice experience, besides my unlucky short bad experience with food! Our extended family did enjoy the time spent at the resort.

  • Niamh R :
Already looking to come back!

Well what can I say, Two weeks of absolute bliss. Our room was great, very modern and clean. The maid was amazing and very lovely. Any staff we came into contact with were extremely friendly and helpful. But I have to give a huge shout out to the entertainment team in El Beso. Blanca (Mex RiRi), Alex, Juan, Renee, Aljandro were amazing! They go above and beyond for guests. Now, Ma home boys! Daniel and Sergio on bar and William on the door/train. These guys were awesome. They are friendly and kind and they do anything possible for customers. The boys at the bar would on many occassions already have my drinks done before I got to the bar. We had some great chats and I really hope to see these guys again - they are an asset to the resort! As for William - His smile is infectious, he is very sweet and works extremely hard. He goes above and beyond! Be sure to say hello to them all from Nemo. Miss you guys! See you soon hopefully.

  • stephen e : Toddington, United Kingdom
Amazing stay

On arrival check in was quick and everything was explained to us that we needed to know. The food, cocktails and rooms are exceptional the four poster beds and jacuzzi baths are a touch. The staff are very friendly and cannot do enough for you. The pop show is very good and keeps you very entertained. The beach and pool areas are beautiful! Overall fabulous trip and well worth the 11 month wait, it lives up to expectations!

  • dianemc64 :
Sept 17

Brilliant place, food amazing staff very friendly especially fatima she was lovely and looked after us for two weeks only problem was, we bought wine in 3restaurants and gave a tip, but apparently you can't payfor wine in the restaurant so we got charged again when checking out, they are charged to your room but we never got told this. Overall a brilliant holiday,would definitely go back

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • All meals (buffet, breakfast, daytime and late night snacks)
  • 24-hour all inclusive
  • Dinner can be à la carte (reservations not required, dress code in effect)
  • Unlimited international and domestic drinks
  • Daily activities
  • Non-motorized water sports
  • Evening entertainment

Privilege Inclusions

  • Bellboy service
  • Access to Privilege lounge with Chill-out zone
  • Privilege bathrobe and slippers
  • VIP amenities
  • Personalised customer service
  • Personalised check-in and check-out
  • iDock Station (for iPhone, iPod, iPad, MP3)
  • Late check-out (according to availability)
  • Daily press and weather forecast
  • Preparation and cleaning of room (twice a day)
  • Exclusive pool towels
  • Chill-out zone ??
  • 10% off Despacio treatments (Minimum 1 hour treatment??) ??
  • Pillow menu and pillow-top bed
  • Free entry to the spa ??
  • Access to Privilege Sun Terrace
  • Bali beds and sun loungers
  • ? la carte evening meal
  • Breakfast and evening meal in the à la carte restaurant (reservation required)
  • 974 Junior Suites and Suites
  • 5 outdoor pools (1 children's pool)
  • 10 restaurants
  • 11 bars
  • Coffee and ice cream parlour
  • Free Wi-Fi throughout the hotel
  • Non-motorised water sports
  • Dive It! diving centre and motorised water sports (fee)
  • Fitness facilities
  • Spa (fee)
  • Salon (fee)
  • Theatre, nightclub and bowling alley
  • Tennis courts
  • 13 meeting rooms
  • Shopping centre
  • Laundry service (fee)
  • Currency exchange
  • Shops
  • Car rental (fee)

Daisy Junior Suite

  • 1 queen-size bed or 2 double beds, and 1 sofa bed
  • Pool or Garden views
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board 
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Includes children's water park
  • Occupancy: 1-4 adults, 2 adults  and 2 children, 3 adults and 1 child, 3 adults 2 children (Maximum occupancy of 5)

El Beso Junior Suite (Adults only)

  • 1 queen-size bed or 2 double beds, and 1 sofa bed
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults

El Beso Junior Suite Swim Up (Adults only)

  • 1 queen-size bed or 2 double beds, and 1 sofa bed
  • Direct access to pool
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults

El Beso Junior Suite Rooftop (Adults only)

  • 1 queen-size bed or 2 double beds, and 1 sofa bed
  • 2-story suite
  • Terrace
  • Private plunge pool
  • Outdoor living room
  • Dining room
  • Sun beds
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults

Eden Junior Suite

  • 1 queen-size bed or 2 double beds
  • Located close to the beach
  • Pool or Garden views
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Eden Junior Suite Jacuzzi

  • 1 queen-size bed or 2 double beds
  • Located close to the beach
  • Pool or Garden views
  • Balcony with Jacuzzi
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Eden Junior Suite Swim Up

  • 1 queen-size bed or 2 double beds
  • Located close to the beach
  • Direct pool access
  • Terrace
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Eden Junior Suite Rooftop

  • 1 queen-size bed or 2 double beds
  • Located close to the beach
  • 2-story suite
  • Terrace
  • Private plunge pool
  • Outdoor living room
  • Dining room
  • Sun beds
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Coffee maker
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Privilege Junior Suite 

  • 1 queen-size bed or 2 double beds
  • Pool or Garden views
  • Terrace or balcony
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Nespresso coffee machine
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Daily turn down service
  • Privilege services (see All Inclusive section)
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Privilege Junior Suite Swim Up 

  • 1 queen-size bed or 2 double beds
  • Direct pool access
  • Terrace 
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Nespresso coffee machine
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Daily turn down service
  • Privilege services (see All Inclusive section)
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Privilege Junior Suite Rooftop 

  • 1 queen-size bed or 2 double beds
  • 2-story suite
  • Terrace
  • Private plunge pool
  • Outdoor living room
  • Full bathroom with tub and shower
  • Air conditioning
  • In-room safe
  • Nespresso coffee machine
  • Sofa bed
  • Writing desk
  • Wi-Fi
  • Kettle
  • Iron and ironing board
  • Smart TV 40''
  • Mini-bar (restocked daily with water, soft drinks, and beer)
  • Hairdryer
  • Daily turn down service
  • Privilege services (see All Inclusive section)
  • Occupancy: 1-3 adults, 2 adults  and 2 children, 3 adults and 1 child, (Maximum occupancy of 4)

Restaurants

Amaranto Restaurant

  • Buffet for breakfast, lunch and dinner
  • International cuisine

La Locanda Restaurant

  • a la carte for dinner
  • Italian 

Sakura Restaurant

  • a la carte for dinner with show cooking
  • Asian with Teppanyaki grills

Bluemoon Restaurant

  • a la carte for breakfast and dinner
  • Gourmet
  • Adults only

Route 66 Restaurant

  • a la carte for dinner and evening snacks
  • American cuisine

Margarita Restaurant

  • a la carte for dinner
  • Mexican

Steak House Restaurant

  • a la carte for dinner
  • Grill

Pez Vela Restaurant

  • a la carte for dinner/snacks
  • Caribbean

Villa Marina Restaurant

Mike's Coffee

Ice cream parlour

Snack Bar

Daisy Kid's Snack Bar 

Bars

  • Piano bar
  • Sports bar
  • Lobby bar
  • Swim-up bars (4)
  • Beach bars (2)
  • Nightclub

Daisy Club for children 4-12 years 

  • Children's water park
  • Playground
  • Games room and bowling alley
  • Entertainment activities: pirate day, aqua kids, eco-day, kids Olympics, music quiz, kid shows, dancing games etc.

Teen Club for ages 13 to 17 years

  • Video games area with a PlayStation and Xbox
  • Film screening room
  • Table football, mini pool, board games
  • Beach volleyball, beach football

Despacio Spa Centre Facilities & Treatments

  • Indoor pool
  • Sauna & Jacuzzi
  • Fitness Centre
  • Massage Services
  • Face & Body Treatments
  • Beauty Salon & hairdressing services

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Ocean Riviera Paradise
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.