Paradisus Playa del Carmen La Perla

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Paradisus la Perla is a great adults-only resort that boasts amazing views. Situated within the corners of Playa del Carmen's resort strip, the resort possesses some of the best views of the beach. There are also plenty of restaurant options available, staffed with attentive and helpful staff and serving one of a kind cuisine that is beyond the usual resort dining experience. There are plenty of swim-up suites available within the resort. This is a perfect destination for couples, weddings, and honeymoons.


Overview
Located in a spectacular small bay, the Paradisus Playa del Carmen La Perla is a hotel for adults only, and is one of the most luxurious hotels in the Riviera Maya. Combining a prestigious Caribbean setting with world-class facilities, including Royal Service, the ultimate in spa treatments, a relaxed ambiance, and flexible meeting spaces with state-of-the-art equipment. This elegant resort has a Mayan ecological feeling, and an oceanfront location surrounded by a lush tropical mangrove preserve and with views of Cozumel Island. Take your senses on a culinary tour through eleven remarkable restaurants serving delicious cuisine from all around the world and ten bars serving unlimited international Premium brand drinks.

Location: Playa del Carmen, approx. 45 minutes from Cancun International Airport

Highlights
  • Adults only
  • Free Wifi throughout hotel
  • Fourteen restaurants
  • Room service 24 hours a day
  • "YHI Spa"

tripadvisor Traveler Reviews
  • Susan B : Fairfax County, Virginia
Very nice experience

The resort is very lovely and staff is very attentive. The food was extremely excellent and accommodating to various preferences. In particular, we enjoyed service from Reyes at the beach and Emilio at the Sunset Bar and our butler, Alma. Housekeeping did a great job. Our only complaint would be that we thought we were going to an adult resort, but the restaurants and club had a lot of kids. There were only two that were adult only. Specifically, they could use fans in the hotel room bathrooms. And at La Palapa.

  • Emlyjonathan : Montreal, Canada
Loved this place

The people are extremely nice and sweet. The hotel is super clean great customer service and really beautiful. This place is a must in all type of ways. You won't regret your trip there. The beach is beautiful as well. We had 2 special people help us from the guest service Fernanda and Javier they are AMAZING very professional and great customer service from them. They went beyond their job for us. Any questions see them at the guest service in the lobby. This is a 5 star for me.

  • WAG71 : Windsor and Maidenhead, United Kingdom
Summer holiday August 2017

Had a fantastic time at Esmerelda. We stayed in a family concierge family deluxe suite and it was fab. Loads of room and they even popped in a z bed for my son. We had a butler called Alberto who couldn't do enough for us, booked our restauants, massages, hair cuts and even topped up our mini fridge with our favourites.Big shout out to Caption Adriana, hostess Itriel, Jose and Demitrio in the OLIO restaurant, they were very patient when we tried to order in Spanish :) Massive shout out too for the lady in the bar near the buffet area. Can't remember her name but she was petite with dark hair and she made me the most wonderful cocktails

  • alberto C :
Anniversary (August 3-9)

Upon our arrival we had some inconvenience with our room but Manuel Chavez at the front desk made sure that we were accommodated through the rest of our stay, he was very helpful, professional and his service exceeded our expectations. During our stay we meet Oscar Longoia (photographer coordinator) with no commitment he explained services offered, was very kind and offered great customer service. Everything from the room, ten restaurants and staff was above and beyond then what we had thought. All the food from the restaurants were super tasty and the drinks were amazing.We had to book our dinner reservations for certain restaurants in the resort and Daniela Rodriguez offered great service, was very sweet and spoiled us with details throughout our stay. Both the pool and the beach were beautiful and very clean. One of the waiters from the beach Manuel, provided information about the area and local history which is what we are all about! This resort Is the best resort in Playa Del Carmen, Five star at everything, and the most important thing the people that work there made all the difference. We will definitely be coming back, Thank you to everyone who made this the best experience.

  • :
5 star service!

This is our second trip to this resort. Each time we stayed on the Royal Service side at La Perla which is phenomenal!! I cannot say enough good things about this place, however, I will start with the ones that stick out the most! The Royal Service pool is heaven! It is very relaxing with excellent service! Alfredo & Inocencio are amazing waiters! They always make sure you are taken care of and get you anything you need. They are extremely friendly and they both genuinely care about how your stay is. Israel is the bartender for the Royal Service pool and makes amazing drinks! He ensures you always have a cold drink in your hand even if it is just water you want. By the end of our stay I could just be reading at the bar and without even asking he would have a coconut pineapple mimosa made for me! It was always a nice surprise! I can't wait to come back next year to be able to see them all again and enjoy the amazing service they provide.Renau Arroyo is a waiter at La Palapa for the breakfast and lunch shifts. He did an amazing job as well. Each time we sat in his section he did not he have to get our drink order he would just bring our drinks right over! It is always nice when specific details are remembered about you individually, seeing as they see so many guests! We highly recommend him when eating here for breakfast and lunch! A nice plus is that you are always greeted by a lovely young lady Angelica who is always very kind and will assist with your request in any way possible. For dinner at this location we recommend Adolfo who was outstanding as well. He was very friendly and sincere! I had a massage on the beach by a massage therapist named Irene. She was wonderful! I was so relaxed once it was finished.When staying on the Royal Service side you also get a butler for your stay. We have Franscisco again who is amazing. He always tries to assist you in anyway possible. He will go to the gift shop to get medicine if needed, recommend local spots, help with booking reservations, etc. Highly recommend requesting him as your butler when staying here.This resort is top notch! The rooms are very clean and the housekeeping staff is amazing! Our housekeeper Lizbeth Maricela Ucan did and amazing job at keeping our room tidy and our belongings organized. Each time you would come back to your room after being out all day or after dinner it was like the cleaning fairy came through and made everything tidy again. We are already planning our next trip back and we will be counting the days until we can return to this paradise!!Sincerely,Daniel & Ashley Contreras

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily buffet breakfast, lunch and dinner
  • Unlimited a la carte dinners
  • Unlimited domestic, selected international and premium brand drinks (house wine included)
  • Snacks
  • Daily activities program
  • A variety of daily sports
  • Snorkeling
  • Windsurfing
  • Kayaking
  •  Activities such as Pilates, body balance, meditation, spinning, beach volleyball, aqua fitness, merengue, snorkeling, step aerobics, stretching, and more
  • Life-enriching classes such as candle-making, cocktail workshop, painting workshop, wine tasting, sushi making, cigar workshop, and more
  • Nightly entertainment
  • 24-hour room service
  • Mini-bar (water, soft drinks and beer)
  • 394 elegantly appointed suites
  • 14 Restaurants 
  • Bars
  • Snack bars
  • 2 lagoon-style pools
  • 1 Royal Service pool
  • 1 Activities pool
  • Whirlpool
  • Motorized water sports (fee)
  • YHI Spa and Health Club (fee)
  • Gym
  • Tennis court
  • WiFi 
  • Convention facilities (fee)
  • Golf course nearby (fee)
  • Casino 
  • Wedding gazebo
  • Gift shop
  • 24-hour medical services
Paradisus Junior Suite
  • 1 king bed or 2 double beds
  • Swim up option available
  • Seperate sitting area
  • Mini bar
  • Rain shower and sensory tub
  • Private terrace
  • Cable TV
  • Individually controlled A/C
  • Maximum occupancy 3 people

Royal Service Paradisus Junior Suite

  • 1 king bed or 2 double beds
  • Living area with sofa
  • Mini bar
  • Rain shower and sensory tub
  • Private terrace with whirlpool
  • Butler service
  • Pillow menu
  • Royal Service Lounge access
  • Nespresso machine
  • Private beach area with concierge
  • Access to Royal Service fitness centre
  • Cable TV
  • Individually controlled A/C
  • Maximum occupancy 3 people

One Bedroom Suite

  • 1 king bed or 2 double beds
  • Swim up option available
  • Living area with sofa
  • Kitchenette
  • Mini bar
  • Rain shower 
  • Private terrace with whirlpool
  • Cable TV
  • Individually controlled A/C
  • Maximum occupancy 3 people

One Bedroom Master Suite

  • 1 king bed or 2 double beds
  • Living area with sofa bed
  • Kitchenette and dining area
  • Mini bar
  • Rain shower and sensory tub
  • Private terrace with whirlpool
  • 2 Cable TVs
  • Luxury amenities
  • Individually controlled A/C
  • Maximum occupancy 3 people

Royal Service One Bedroom Suite

  • 1 king bed or 2 double beds
  • Living area with sofa bed
  • Kitchenette with dining area
  • Mini bar
  • Rain shower
  • Private terrace with whirlpool
  • Butler service
  • Pillow menu
  • Royal Service Lounge access
  • Nespresso machine
  • Private beach area with concierge
  • Access to Royal Service fitness centre
  • 2 Cable TVs
  • Individually controlled A/C
  • Maximum occupancy 3 people

Royal Service One Bedroom Master Suite

  • 1 king or 2 double beds
  • Swim up option available
  • Rain shower and sensory tub
  • Living room with sofa bed
  • Kitchenette with dining area
  • Pillow menu
  • 2 Cable TVs
  • Private terrace with whirlpool
  • Butler service
  • Royal Service Lounge access
  • Coffee machine
  • Private beach area with concierge
  • Access to Royal Service fitness centre
  • Individually controlled A/C
  • Maximum occupancy 3 people

Restaurants

Fuego

  • A la carte for dinner
  • Latin fusion
  • Dress code is resort elegant
  • Adults only

Naos

  • Buffet for breakfast, lunch and dinner
  • International cuisine

Vento

  • A la carte for dinner
  • Mediterranean cuisine

Passion by Martin Berasategui

  • A la carte for dinner
  • Basque-French
  • Adults only
  • Dress code is resort elegant
  • This restaurant comes with a surcharge

Olio

  • A la carte for lunch* and dinner
  • Italian
  • *Lunch exclusive to Family Concierge

Bana

  • A la carte for dinner
  • Asian cuisine

Hadar

  • Buffet for breakfast
  • International cuisine
  • Adults only

Mole

  • A la carte for dinner
  • Mexican 

Gabi Club

  • A la carte for lunch
  • Tapas

The Market

  • A la carte for lunch and dinner
  • International cuisine for lunch
  • Rodizzio for dinner

The Grill

  • A la carte for lunch and dinner
  • Italian/Argentinian
  • Adults only

Sunrise Grill

  • A la carte for lunch
  • Snack bar and Grill
  • Located at Paradisus La Esmeralda

Sunset Grill

  • A la carte for lunch
  • Mexican snacks
  • Adults only

La Palapa

  • A la carte for breakfast, lunch and dinner
  • International cuisine
  • Adults only
  • For Royal Service guests only

Illy Coffee Corner

  • Coffee shop

Bars

  • Red lounge
  • Toji sake bar
  • Gabi Club Bar
  • Blue Agave tequileria
  • M Bar 
  • North Avenue Bar
  • South Avenue Bar
  • Swim Up Bar
  • Welcome Lounge Perla

Paradisus La Perla offers the following YHI Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Sauna
  • Gym
  • Plunge pool

Upgrade to Royal Service

Your all inclusive, plus:

  • A la carte breakfast, lunch and dinner
  • Exclusive pool and beach area with bar service
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails and hors-d'oeuvres, Internet access and newspapers
  • Butler service
  • Exclusive check-in
  • Pillow menu
Honeymoon Bonus - To be eligible for the free honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.


Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Paradisus Playa del Carmen La Perla
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Paradisus Playa del Carmen La Perla
5th Avenida Col. Luis Donaldo Colosio, Playa del Carmen 77719 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.