Platinum Yucatan Princess All Suites & Spa Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Overview
The Yucatan Princess is a sophisticated adults only resort, with a divine beachfront location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. Boasting spacious suites in a contemporary design with top notch amenities, guests are welcomed with a bottle of tequila, spa discounts, complimentary private dinner, and welcome gifts, while honeymooners receive all that and more. With Stay at 1, Play at 3, guests can venture into neighboring Princess resorts and enjoy their amenities and restaurants. 

Location: Beachfront, 50km from the Cancun Int'l Airport.

Highlights
  • Private luxury, exclusively for adults
  • Extensive spa facilities
  • Stylish a la carte restaurants
  • Free Wi-Fi throughout the resort
  • TripAdvisor 2016 Certificate of Excellence

tripadvisor Traveler Reviews
  • kndr1978 :
Relaxation

This was a 5 star resort that did not live up to it's status. The main pool had many missing tiles on the bottom and many people cut their feet. The pool bartenders and activities were awesome, the foam party a must!!! As adults only, great games during the day. They had no umbrellas so no shade which was needed. As for the drinks, high quality and no issues. The rooms were big and a great walj in shower with 2 rain shower heads. The beds were okay and the pillows sucked. Refrigerator ( normally at all inclusive they fill your fridge constantly but here you were only allowed 2 beers per day).. The buffet was not very good we went to sister resort to eat. The nighttime entertainment was okay. The bars were okay, they need to put up fans in the common areas. Overall, I would not go back.

  • Jillbus : St. Augustine
A lot to love

PYP is a beautiful resort. What really makes it even more beautiful though is the people who work there! They work so hard and truly want you to have a great time!I booked my vacation through Vacation Express and was thrilled how everything went. I had read reviews that had me worried. It was for nothing. The booking process, the communication, and the price were great. We flew out of Miami airport. It was very easy to find the place to check in. It included one piece of luggage and I carried on a back pack. The flight (Swift Air) was excellent. The crew was so nice. It was. 737. We had chosen our seats when we booked with Swift Air. The seats are 3 and 3 across. I am pretty big but I was comfortable. They serve drinks and snacks both ways. You can even have an alcoholic beverage (it's included). On the way back we got an awesome snack box. Anyway we arrived in Cancun and followed the directions to locate the vacations expresss/nexxus tours people in the orange shirts. People will try to approach you and help you. Do not stop to talk to them. This is not scary, just a hassle if they stop you. We found our transport and sat in the air conditioned van with wifi and waited for the other travelers. We got on our way to PYP. Its about 20 min or so from the Cancun airport. We arrived at PYP and the porters took our luggage while we went and checked in. The people were wonderful. They gave us a Welcome drink. They put our bracelets on and we were off to our room. The porter brought out luggage. The resort was so pretty!Room: Gorgeous, modern, huge! We has a swim up room which was worth every penny! The room has a king bed, a couch, coffee table, table and chairs, one person tub, two person shower, double sinks, a flat screen tv, huge closets, robes and slippers, a safe, a fridge, coffee maker nice table chairs and loungers on your patio leasing into the pool. You get small bottles of vodka rum and tequila. Everyday they restock the fridge with beer, soda, and water. USE THE BOTTLED WATER! Supposedly the water is safe but my wife had a stomach issue after drinking the water at dinner. Anyway the room is awesome. The swim up pool is amazing!Food- the food was great. There were things we liked and things we didn't. The buffet had tons of different things and a lot traditional Mexican dishes. Thursday night was lobster night. It was so good!We ate at Aroma which was excellent. Then we tried La Fondue which is next door at the sister resort. Concierge helped us make a reservation and there is a "trolley" to take you over but its silly not to walk as its so close. We felt that the food was just ok. We ate at Rodeo Grill- wow! It was amazing! Its Mexican at its best! There are a ton of choices and something for everyone!Drinks- You MUST ask for the top shelf stuff but they will do it! Tip the bartenders and waiters and they will take really good care of you! Plus they work really hard. Drinks are not always consistent but you can have as many as you want so keep trying! Martin was our pool bartender who brought drinks to our area of the pool outside our room. He was so awesome!Gilbert in the bar near Tao was amazing and wow what a bartender! At the beach our waiter was Fredye (sp?). He was absolutely wonderful and kept us smiling and laughing! These three men work so hard!Beach- there are a lot of reviews about this. My wife LOVES the beach. She loved the beach at PYP! We found a secluded spot that was gorgeous. We wore water shoes, waded out past the rocky area and found beautiful areas to swim and lay in the water. We did it for hoursEntertainment- DO NOT MISS THE FOAM PARTY! It was so much fun!!!There was a "Mexican carnival " that was a blast! Loved the "couples/marriage" game and the fire dancers!Super Mario, Nora, and the entertainment staff are fantastic! Their supervisor needs to lighten up. He stands around "supervising" his staff with a scowl on his face. Come on now! They do an incredible job!Spa- didn't use but was asked 500 times if we wanted to. Keep your eyes open for iguanas and coatis (racoon like animals). They are so much fun to watch!There are shops. They are expensive but not ridiculous. However if you pay in US$ you will get change in pesos. Make sure you have pictures taken by their photographers. They are wonderful and affordable. Overall, PYP delivered an amazing vacation. We would definitely return!Please feel free to ask me questions!Choosing an All Inclusive can be hard but its worth it!

  • Clarissa H : Shelby, North Carolina
Really like this place!

We had a great time!!!Cons: broken pool tiles (we did not have any injuries and it did not affect our time in the pool). Seaweed on beach (it is there, that's it, you can walk on it no problem, they work very hard to keep it clearer). Rocks in ocean bottom (there is no way they could fix this...be aware and bring water shoes or walk down to the sister resort).Pros: staff were great!!(you couldn't be much of anywhere without someone asking you if you needed a drink). Room service (always there withint 45 minutes and very good). Al a carts (all were good but Rodeo was the best! Get the sirloin...so good!!---and make reservations to be cooked in front off at Tao..awesome!) Shows (the shows in the theater were very entertaining--not the best but good) Room (we had a junior deluxe suite--it was great!--we both agreed we do not need anything more. The mini fridge was kept stocked and floors were cleaned and bed made daily).

  • rbond0329 : New Albany, Ohio
Beautiful Resort

The resort is beautiful and the staff was amazing. We had a very large group of people and they were very accommodating. The only thing I would recommend is that they add some ceiling fans in the common areas and the rooms to help out when the heat is unbearable. We went in August and it was very hot, as you would expect in Mexico. Other than that we had a wonderful time.

  • kirsten590 :
Sophisticated and Fun

I recently went to the Platinum for the second time because I find the resort super classy and really fun. Everything is very clean and the service is excellent. The swim-out rooms are amazing. I love this place and will be returning again soon.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 24-hour all inclusive
  • Dinner can be a la carte (reservations not required, dress code in effect)
  • Unlimited domestic and select premium drinks
  • Daily activities
  • Nightly entertainment
  • Intro scuba lessons in the pool 
  • Non-motorized water sports
  • Access to the facilities and services of the Grand Riviera and Grand Sunset Princess Hotels

Sunwing Bonus

  • Welcome cocktail upon arrival at time of check in
  • Express check in
  • 1 of the following; sparkling wine, rum or Tequila in room
  • Late check out (up to 16:00 subject to availability)
  • Unlimited a la carte dining
  • Welcome gift in room
  • Beach towels in room
  • Discount on spa service
  • 472 suites
  • 9 restaurants
  • 9 bars
  • Nightclub
  • 13 Pools
  • Fitness facilities
  • Tennis courts
  • Motorized water sports (fee)
  • Spa (fee)
  • Sauna (fee)
  • Free Wi-Fi throughout resort
  • Business centre
  • Gift shop
  • Laundry facility
  • Meeting facilities (fee)
  • Medical services onsite (fee)
  • Wedding facilities (fee)

Junior Suite Deluxe

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • 1 King or 2 Double beds
  • Sofa
  • Full bathroom with double shower
  • Hair dryer
  • Vanity mirror 
  • Safety deposit box
  • Air-conditioned
  • Coffee maker
  • iPod docking station
  • Satellite Plasma TV
  • Iron & Ironing board
  • Mini-bar stocked daily (water, soda, and beer)
  • Balcony/Terrace
  • Telephone in-room

Junior Suite Deluxe Swim-out

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Poolview
  • Full bathroom with double shower
  • Iron & Ironing board
  • Vanity mirror
  • Coffee maker
  • Sofa 
  • Terrace
  • iPod docking station
  • Telephone in-room
  • Mini-bar stocked daily (water, soda, and beer)
  • Satellite Plasma TV
  • Air-conditioned
  • Hair dryer
  • Safety deposit box
  • 1 King bed
  • Swim-out access

Honeymoon Suite

  • Number of Adults 2
  • Occupancy 2
  • Hydromassage tub on the terrace
  • 1 Round bed
  • Sofa
  • Full bathroom with double shower
  • Hair dryer
  • Lighted vanity mirrors
  • Safety deposit box
  • Air-conditioned
  • Satellite Plasma TV
  • DVD/CD player
  • iPod docking station
  • Iron & Ironing board
  • Mini-bar stocked daily (water, soda, and beer)
  • In-room premium bar
  • Balcony/Terrace
  • Telephone in-room
  • DVD library (in reception desk)
  • Pillow menu
  • 24-hour room service
  • Nightly turndown service
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • Private check-in with cold towel on arrival and welcome drink on arrival
  • 24-hour concierge service
  • a la carte breakfast and lunch in the Grill Restaurant

Honeymoon Suite Swim-out

  • Number of Adults 2
  • Occupancy 2
  • Poolview
  • Full bathroom with double shower
  • Hydromassage tub on the terrace
  • DVD library (in reception desk)
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • a la carte breakfast and lunch in the Grill Restaurant
  • Iron & Ironing board
  • Sofa
  • Pillow menu
  • 24-hour concierge service
  • Terrace 
  • Nightly turndown service
  • iPod docking station
  • Telephone in-room
  • Lighted vanity mirrors
  • 24-hour room service
  • In-room premium bar
  • Private check-in with cold towel on arrival and welcome drink on arrival
  • DVD/CD player
  • Mini-bar stocked daily (water, soda, and beer)
  • Satellite Plasma TV
  • Air-conditioned
  • Hair dryer
  • Safety deposit box
  • 1 King bed
  • Swim-out access

Platinum Deluxe

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • 1 King or 2 Double beds
  • Sofa
  • Full bathroom with double shower
  • Hair dryer
  • Lighted vanity mirrors
  • Safety deposit box
  • Air-conditioned
  • Coffee maker
  • Satellite Plasma TV
  • DVD/CD player 
  • iPod docking station
  • Iron & Ironing board
  • Mini-bar stocked daily (water, soda, and beer)
  • In-room premium bar
  • Balcony/Terrace
  • Telephone in-room
  • DVD library (in reception desk)
  • Pillow menu
  • 24-hour room service
  • Nightly turndown service
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • Private check-in with cold towel on arrival and welcome drink on arrival
  • 24-hour concierge service
  • a la carte breakfast and lunch in the Grill Restaurant

Platinum Deluxe Swim-out

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Minimum Adults 1
  • Minimum Occupancy 1
  • 1 King bed
  • Sofa
  • Full bathroom with double shower
  • Hair dryer
  • Lighted vanity mirrors
  • Safety deposit box
  • Air-conditioned
  • Poolview
  • Coffee maker
  • Satellite Plasma TV
  • DVD/CD player 
  • iPod docking station
  • Iron & Ironing board
  • Mini-bar stocked daily (water, soda, and beer)
  • In-room premium bar
  • Terrace
  • Telephone in-room
  • DVD library (in reception desk)
  • Pillow menu
  • 24-hour room service
  • Nightly turndown service
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • Private check-in with cold towel on arrival and welcome drink on arrival
  • 24-hour concierge service
  • a la carte breakfast and lunch in the Grill Restaurant
  • Swim-out access

Restaurants

Beach Grill

  • Grill/Snacks

Bruschetta

  • a la carte for dinner
  • Italian
  • Dress code: Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentleman, casual shorts and sandals are acceptable for ladies)

Aroma

  • a la carte for dinner
  • International Gourmet
  • Dress code: Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentleman, casual shorts and sandals are acceptable for ladies)

Tao

  • a la carte for dinner
  • Asian
  • Dress code: Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentleman, casual shorts and sandals are acceptable for ladies)

Rodeo Grill

  • a la carte for dinner
  • Tex-Mex
  • Dress code: Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentleman, casual shorts and sandals are acceptable for ladies)

Yucatan Buffet

  • Buffet for breakfast, lunch, dinner
  • International

Chill Out Beach Club ($)

  • Open for breakfast and lunch
  • Additional charge ($)

Sky Lights Restaurant ($)

  • Additional charge ($)
  • Reservations required

Bars

  • Bar Plaza "Coba"
  • Bar Lobby
  • Bar Salsa
  • Bar Espera "Tulum"
  • Sky Lights Bar ($)
  • Bar Rodeo Grill
  • Pool Bar Platinum*
  • Pool Bar Yucatán
  • Bar Playa "Sisal"

*For Platinum guests only

Facilities

  • 3 cabins with Jacuzzi
  • 2 cabins for face and body treatments
  • 3 double massage cabins
  • Sauna
  • Pools
  • Whirlpools

Treatments

  • Massage
  • Reflexology
  • Body Scrub
  • Body Wrap
  • Facials

Other Treatments

  • Hairstyle
  • Makeup
  • Manicure
  • Pedicure

Stay at 1, Play at 3 - Access to the facilities and services of the hotel Grand Riviera Princess and Grand Sunset Princess. However guests do not have access to the private areas of Grand Sunset Princess which are the Laguna Villas and Platinum Suite designated restaurants, private pools etc.

No Single Supplement Promotion - During select dates, this resort waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Not combinable with any other offer.
*Subject to change without notice and blackouts may apply.

Honeymoon Bonus - Complimentary Honeymoon package includes:

  • Room with king size bed (subject to availability)
  • Fresh fruit basket
  • 1 bottle of sparkling wine, special decoration in the room
  • Nightly turn down service
  • Special cocktail for honeymooners
  • Complimentary souvenir photo during cocktail
  • Free late check out (subject to availability)

Married a maximum of 30 days before arrival date, proof of marriage required upon arrival. Please request at the time of booking.   

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Platinum Yucatan Princess All Suites & Spa Resort
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Platinum Yucatan Princess All Suites & Spa Resort
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.