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Platinum Yucatan Princess All Suites & Spa Resort

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Overview
The Yucatan Princess is a sophisticated adults only resort, with a divine beachfront location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. Boasting spacious suites in a contemporary design with top notch amenities, guests are welcomed with a bottle of tequila, spa discounts, complimentary private dinner, and welcome gifts, while honeymooners receive all that and more. With Stay at 1, Play at 3, guests can venture into neighboring Princess resorts and enjoy their amenities and restaurants. 

Location: Beachfront, 50km from the Cancun Int'l Airport.

Highlights
  • Private luxury, exclusively for adults
  • Extensive spa facilities
  • Stylish a la carte restaurants
  • Free Wi-Fi throughout the resort
  • TripAdvisor 2016 Certificate of Excellence

tripadvisor Traveler Reviews
  • cheetah8 : Dallas, TX
Great time with friends!

Went for a combined bachelor/bachelorette last week and had a blast. The resort is beautiful and not huge like the one next door, so you can easily walk around without getting lost. Pros:The food was great at Tao and the buffet! Rodeo Grill and La Bruscetta were ok but nothing to brag about. (We are from Texas, so we are pretty picky about our steaks). The buffet had plenty of options to choose from and stayed open 24 hours (closed for a short period but opened back up). Servers were always very nice and welcoming, which was important for us because we are big on good service. The 24 hour bar was great also because we are fairly young and not ready for bed at 8 pm. Which brings me to the cons...Cons:Pool closes at 8 pm!!! We booked a swimout room because we wanted to do some night swimming, but found out the first night that it wasn’t possible because all of the pools closed at 8. We were disappointed because all of the other resorts we’ve been to kept their pools open much later. It’s also true that the beach has rocks and you can’t really swim in it unless you go next door, which is slightly a bummer, but not the end of the world. Overall, we enjoyed our time here and would recommend others to stay. It’s close to downtown Playa Del Carmen and was nothing to be scared of when we went.

  • Harmanpreet S :
Memorable Experience

Great Resort, with excellent staff who make every effort to make your experience a memorable one. A special mention to Front Office Supervisor Emmanuel, who went above & beyond to make sure that our last minute trip turned into a great Holiday. A beautiful property which is clean & well maintained. The food was very good in all the restaurants, but for us the Tao was the best experience for its 'foodtainment' (the Japanese show cooking). The entrainment team was good and there were always activities to keep the Holiday mood going. We will also like to mention the names of Armando at the main buffet & Gilbert at the Night Bar, who delivered a Wow service every time. We highly recommend this resort...Cheers!

  • brad947 : Toronto, Canada
Amazing Holiday

We just returned from a last minute trip to the Yucatan Princess and we have nothing but great things to say about the resort, staff and the amenities. A beautiful property that is well maintained and has a flair for the Mayan culture yet has it's own distinct flair and charm. The resort is not small, however compared to it's sister resort next door (which you have access to) it does have a cosy feeling to it. The room was spacious and well kept every day. We had a swim up room to the main pool. The only thing I would change in the future is the location of the room and move to one of the rooms located at the side pools. The party goes to 6pm which is fine by me but having a relaxing drink on your balcony is a bit hard. Not to mention other guests leave cups and cigarette stubs on your deck. The main pool is fun with a large swim up bar and constant activities for those inclined to take part from the excellent entertainment staff. There is a smaller pool located at the back of the resort which is more relaxed and not as crazy or loud (although do yourself a favour and attend the foam party Saturday afternoon, way too much fun!). We spent one day at the beach and the sand was nice but the water looked a little dirty (not the resort's fault). The food is spectacular. I mean I was blown away by some of our meals and it really can compare to dishes I have had before at either Sandals or on a cruise. We did pay to eat at the Sky Line restaurant and it was well worth it. From a strong wine list to the awesome views and great service it was a great experience. The pot of seafood was to die for. We also thoroughly enjoyed Aroma, Tao and the Italian. The buffet was quite good as well with many options, including the last night where they were serving fresh lobster. We travelled with friends and we have gone to many places either as a group or alone and the service at Princess was possibly the best we ever experienced. I would like to highlight the following individuals (tip them well!).Maria, Manuel, Gio and Heriberto at the main pool.Adolpho at the front desk.Miguel our waiter at Sky Lights along with the chef who came to say hi.Laura at the Sports Park. Edgar at Tao.Bryan at the main buffet. Super Mario and Andres on the entertainment team. Couple of other points:The gym is good. A little small but has everything you need. Drinks are excellent. Some places make them ridiculously too strong but these were perfect. Dont' be scared of the Mexican raccoons. LOL.My only complaint is that too many of the little tiles are coming off at the main pool bar and some people cut their feet. I think the resort should look at replacing them soon.Overall, highly recommend this great resort.Brad

  • carlos h : Toronto, Canada
Amazing place

We will highly recommend this resort. Spectacular food, service and entertainment. Rooms are always clean and the layout of the resort is very friendly.The beach is great but once in the water it is rocky.For sure we will visit this place again.

  • Taylor M : Toronto, Canada
Already miss it!

This was our first vacation together at an all inclusive and it was an amazing experience! Beautiful place, beautiful people and amazing food. They really made us feel welcomed and right at home. The rooms are so comfy. We stayed in room 2127 on the second floor, it was a quiet clean room. Staff that really stood out to us and made our trip even better were Brian at the Yucatan buffet, Humberto at the main pool bar, Ismael at rodeo grill and Marco and Laura from the entertainment group. Thank you so much for taking such good care of us! We cant wait to go back!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 24-hour all inclusive
  • Dinner can be a la carte (reservations not required, dress code in effect)
  • Unlimited domestic and select premium drinks
  • Daily activities
  • Nightly entertainment
  • Intro scuba lessons in the pool 
  • Non-motorized water sports
  • Access to the facilities and services of the Grand Riviera and Grand Sunset Princess Hotels

Sunwing Bonus

  • Welcome cocktail upon arrival at time of check in
  • Express check in
  • 1 of the following; sparkling wine, rum or Tequila in room
  • Late check out (up to 16:00 subject to availability)
  • Unlimited a la carte dining
  • Welcome gift in room
  • Beach towels in room
  • Discount on spa service
  • 472 suites
  • 9 restaurants
  • 9 bars
  • Nightclub
  • 13 Pools
  • Fitness facilities
  • Tennis courts
  • Motorized water sports (fee)
  • Spa (fee)
  • Sauna (fee)
  • Free Wi-Fi throughout resort
  • Business centre
  • Gift shop
  • Laundry facility
  • Meeting facilities (fee)
  • Medical services onsite (fee)
  • Wedding facilities (fee)

Junior Suite Deluxe

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • 1 King or 2 Double beds
  • Sofa
  • Full bathroom with double shower
  • Hair dryer
  • Vanity mirror 
  • Safety deposit box
  • Air-conditioned
  • Coffee maker
  • iPod docking station
  • Satellite Plasma TV
  • Iron & Ironing board
  • Mini-bar stocked daily (water, soda, and beer)
  • Balcony/Terrace
  • Telephone in-room

Junior Suite Deluxe Swim-out

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Poolview
  • Full bathroom with double shower
  • Iron & Ironing board
  • Vanity mirror
  • Coffee maker
  • Sofa 
  • Terrace
  • iPod docking station
  • Telephone in-room
  • Mini-bar stocked daily (water, soda, and beer)
  • Satellite Plasma TV
  • Air-conditioned
  • Hair dryer
  • Safety deposit box
  • 1 King bed
  • Swim-out access

Honeymoon Suite

  • Number of Adults 2
  • Occupancy 2
  • Hydromassage tub on the terrace
  • 1 Round bed
  • Sofa
  • Full bathroom with double shower
  • Hair dryer
  • Lighted vanity mirrors
  • Safety deposit box
  • Air-conditioned
  • Satellite Plasma TV
  • DVD/CD player
  • iPod docking station
  • Iron & Ironing board
  • Mini-bar stocked daily (water, soda, and beer)
  • In-room premium bar
  • Balcony/Terrace
  • Telephone in-room
  • DVD library (in reception desk)
  • Pillow menu
  • 24-hour room service
  • Nightly turndown service
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • Private check-in with cold towel on arrival and welcome drink on arrival
  • 24-hour concierge service
  • a la carte breakfast and lunch in the Grill Restaurant

Honeymoon Suite Swim-out

  • Number of Adults 2
  • Occupancy 2
  • Poolview
  • Full bathroom with double shower
  • Hydromassage tub on the terrace
  • DVD library (in reception desk)
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • a la carte breakfast and lunch in the Grill Restaurant
  • Iron & Ironing board
  • Sofa
  • Pillow menu
  • 24-hour concierge service
  • Terrace 
  • Nightly turndown service
  • iPod docking station
  • Telephone in-room
  • Lighted vanity mirrors
  • 24-hour room service
  • In-room premium bar
  • Private check-in with cold towel on arrival and welcome drink on arrival
  • DVD/CD player
  • Mini-bar stocked daily (water, soda, and beer)
  • Satellite Plasma TV
  • Air-conditioned
  • Hair dryer
  • Safety deposit box
  • 1 King bed
  • Swim-out access

Platinum Deluxe

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • 1 King or 2 Double beds
  • Sofa
  • Full bathroom with double shower
  • Hair dryer
  • Lighted vanity mirrors
  • Safety deposit box
  • Air-conditioned
  • Coffee maker
  • Satellite Plasma TV
  • DVD/CD player 
  • iPod docking station
  • Iron & Ironing board
  • Mini-bar stocked daily (water, soda, and beer)
  • In-room premium bar
  • Balcony/Terrace
  • Telephone in-room
  • DVD library (in reception desk)
  • Pillow menu
  • 24-hour room service
  • Nightly turndown service
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • Private check-in with cold towel on arrival and welcome drink on arrival
  • 24-hour concierge service
  • a la carte breakfast and lunch in the Grill Restaurant

Platinum Deluxe Swim-out

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Minimum Adults 1
  • Minimum Occupancy 1
  • 1 King bed
  • Sofa
  • Full bathroom with double shower
  • Hair dryer
  • Lighted vanity mirrors
  • Safety deposit box
  • Air-conditioned
  • Poolview
  • Coffee maker
  • Satellite Plasma TV
  • DVD/CD player 
  • iPod docking station
  • Iron & Ironing board
  • Mini-bar stocked daily (water, soda, and beer)
  • In-room premium bar
  • Terrace
  • Telephone in-room
  • DVD library (in reception desk)
  • Pillow menu
  • 24-hour room service
  • Nightly turndown service
  • Use of bathrobes during stay, 2 pairs of slippers per room
  • Private check-in with cold towel on arrival and welcome drink on arrival
  • 24-hour concierge service
  • a la carte breakfast and lunch in the Grill Restaurant
  • Swim-out access

Restaurants

Beach Grill

  • Grill/Snacks

Bruschetta

  • a la carte for dinner
  • Italian
  • Dress code: Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentleman, casual shorts and sandals are acceptable for ladies)

Aroma

  • a la carte for dinner
  • International Gourmet
  • Dress code: Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentleman, casual shorts and sandals are acceptable for ladies)

Tao

  • a la carte for dinner
  • Asian
  • Dress code: Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentleman, casual shorts and sandals are acceptable for ladies)

Rodeo Grill

  • a la carte for dinner
  • Tex-Mex
  • Dress code: Casual Elegant (long pants, closed shoes and shirt with sleeves required for gentleman, casual shorts and sandals are acceptable for ladies)

Yucatan Buffet

  • Buffet for breakfast, lunch, dinner
  • International

Chill Out Beach Club ($)

  • Open for breakfast and lunch
  • Additional charge ($)

Sky Lights Restaurant ($)

  • Additional charge ($)
  • Reservations required

Bars

  • Bar Plaza "Coba"
  • Bar Lobby
  • Bar Salsa
  • Bar Espera "Tulum"
  • Sky Lights Bar ($)
  • Bar Rodeo Grill
  • Pool Bar Platinum*
  • Pool Bar Yucatán
  • Bar Playa "Sisal"

*For Platinum guests only

Facilities

  • 3 cabins with Jacuzzi
  • 2 cabins for face and body treatments
  • 3 double massage cabins
  • Sauna
  • Pools
  • Whirlpools

Treatments

  • Massage
  • Reflexology
  • Body Scrub
  • Body Wrap
  • Facials

Other Treatments

  • Hairstyle
  • Makeup
  • Manicure
  • Pedicure

Stay at 1, Play at 3 - Access to the facilities and services of the hotel Grand Riviera Princess and Grand Sunset Princess. However guests do not have access to the private areas of Grand Sunset Princess which are the Laguna Villas and Platinum Suite designated restaurants, private pools etc.

No Single Supplement Promotion - During select dates, this resort waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Not combinable with any other offer.
*Subject to change without notice and blackouts may apply.

Honeymoon Bonus - Complimentary Honeymoon package includes:

  • Room with king size bed (subject to availability)
  • Fresh fruit basket
  • 1 bottle of sparkling wine, special decoration in the room
  • Nightly turn down service
  • Special cocktail for honeymooners
  • Complimentary souvenir photo during cocktail
  • Free late check out (subject to availability)

Married a maximum of 30 days before arrival date, proof of marriage required upon arrival. Please request at the time of booking.   

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Platinum Yucatan Princess All Suites & Spa Resort
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Platinum Yucatan Princess All Suites & Spa Resort
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.