Reef Playacar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Limited restaurants with below average food make it hard to recommend this hotel. However, the lush jungle foliage throughout the resort adds a nice touch to this quaint hotel. Close to Playa del Carmen and its shopping and restaurants.


Overview

The Reef Playacar is made up of quaint small villas with a Mexican-Caribbean flare, separated by winding paths and surrounded by lush tropical flowers and gardens. On the beach of Playa del Carmen, blessed with miles of unspoiled, warm Caribbean crystal clear waters and miles of white sand at your feet.

Location: Directly on the beach, 5 minutes to the town of Playa del Carmen, 45 minutes to Cancun, 60 minutes from the airport.


Highlights
  • Good beach location for water sports and diving
  • Lush grounds with cafe set amidst the jungle for afternoon tea and snacks
  • Two large pools face the ocean
  • Kids Club and evening "mini disco" for youngsters
  • Walking distance to Playa del Carmen



tripadvisor Traveler Reviews
  • B4503ZGteresah : Austin, Texas
Great Times

This was our 4th time at this resort and as usual Fantastic! The only thing that needs to be improved on is the consistency of the drinks with the Bartenders. Shout out to Luis & Felix at Nico's Bar and to the GM Alfonso for taking great care of us during our stay. Also to Luis the waiter upstairs for great food service and as always Umberto(Spelling) who works the front lobby bar it was nice seeing him again. Thanks again see you next year!

  • K9483DZbrendaa : Arlington, Texas
Rooms need major Tlc & friendlier Management team

The resort is beautiful Not the rooms The hot water took forever to get hot we took cold showers the whole time!!Management & one bartender (by the front desk) not friendly at all, the bartenders by the pool & all reg employees were amazing. The rooms need Tlc and management should be a lot more friendlier, and I would stay there again! Food was the best !!!

  • Jessica S :
Fun trip for young couple!

We were a little apprehensive about staying here. We booked it for the amazing price, but was a little worried about the food after reading many reviews. However, this resort went above and beyond our expectations. The food was amazing! The buffet restaurant was wonderful and so was the Mexican! The Italian was good, the crepe so wonderful that we ordered an extra one after our first! The snack bar could definitely use an upgrade the only good thing here was the fries. The service was fantastic. The servers were all nice and attentive. The resort was beautiful the seaweed was a bit annoying, but it was beyond their control. The drinks were awesome, after reading bad news about the drinks in Mexcio we were concerned. But we had no problems and they were all super yummy and delicious, especially the sky reef mojito. We also decided to wait and book our excursions at the hotel. Again, awesome service. The tour guy was awesome and gave us great recommendations. We would have booked again through him if we were there longer. The rooms were a little outdated and could also use an uplift. But, we hardly cared as in general they were comfy and the room was air conditioned. This resort was so awesome we did not want to leave. We hope to even bring our families here one day.

  • 958lexh : Purmerend, The Netherlands
Service on a high level

The service was the best, everyehere where i was in the hotel it was nice. Everything was good ! Only the entertainment in the eavning was real bad. Every they the same en nothing with the crouwd and de place was not good, it could be better bye the pool. And is wil be nice if they say that are a Atm in the building, we hear it the last day.

  • onewire707 : Spring Branch, Texas
The reef

Our first room number 1611 had a problem with the air conditioning not working. Our second room number 1111 was much better. They switched out the mattresses to pillow tops throughout the resort while we were there. Overall the resort is very tropical looking with lots of trees. One complaint was the same "disco" music with the same beat throughout the day. One would think that the music would be mixed with traditional Mexican music, and Caribbean music at least a few hours of the day. After all, we travel there for some Mexican culture not disco/club sounds. Secondly the seaweed was pretty bad on the beach and I understand it happens during different times of the year however there did not appear to be any action to remove it. The resort next door had a tractor bunching it up and hauling it off.Luis and EDY were the best bartenders, and Mary went above and beyond at the Chula Vista buffet. Wish we could have brought her with us.The Italian restaurant was great. The Mexican restaurant food was ok however the service was extremely slow. The Indoor shows were good although you leave with your ears ringing because the high volume. Too loud. There really isn't any need to blare in such a small space. The ice cream was heavenly, we wished it was open more hours. Would stay there again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch, dinner buffet
  • Dinner option in 1 a la carte restaurant La Boticelli, Italian
  • Snack bar and choice of 5 different bars for domestic alcoholic and non alcoholic drinks
  • Lounge chair and towels (pool/beach)
  • Bicycles
  • Kid's Club
  • Fitness facilities
  • Ping Pong
  • Billiard
  • Board games
  • Non motorized water sports, including kayaks and paddle boards
  • Sailboats
  • Scuba demo in pool
  • Aerobics
  • Aqua-aerobics
  • Stretching
  • Spanish lessons
  • Dance lessons
  • Water basketball
  • Water polo
  • Volleyball
  • Daily activities
  • Nightly entertainment

Superior Room Inclusions

  • Standard all inclusive package plus
  • Coffee maker in the room and stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge 
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Superior Premium Room Inclusions

  • All benefits of a Superior Room package plus
  • Alcoholic International beverages offered at all bars
  • Access to our private Luxury lounge beach bar
  • Wi-Fi
  • 196 rooms in several villas
  • 1 buffet restaurant
  • Italian a la carte restaurant, dress code & reservations required
  • Mexican grill restaurant (charges apply)
  • Snack bars
  • 4 bars including swim-up pool bar
  • 2 swimming pools
  • 1 tennis court (day use only)
  • Fitness facilities
  • Scuba dive shop on-site (fee)
  • Motorized water sports (fee)
  • Sundries/gift shop
  • Spa (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • Car rental (fee)
  • Meeting rooms (fee)
  • Tour desk
  • 18-hole golf course across the street

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Alarm clock
  • Hair dryer
  • In-room safe ($)
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Bathtub and shower
  • Mini-fridge (non-stocked)
  • Marble floors
  • Cable / Satellite TV
  • Make-up mirror
  • Furnished balcony or terrace
  • Telephone with voice mail

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Satellite TV
  • Telephone with voice mail
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Make-up mirror
  • Bathtub and shower
  • Alarm clock
  • Iron & Ironing board
  • Hair dryer
  • Coffee maker
  • Bathrobe
  • In-room safe
  • Hotel room including upgraded amenities
  • Mini-bar (restocked daily with beer and soft drinks)

Superior Premium Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Ceiling fan
  • Satellite TV
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Telephone with voice mail
  • In-room safe
  • Air-conditioned
  • Hair dryer
  • 1 King or 2 Double beds
  • Bathrobe
  • Balcony or Terrace
  • Mini-bar (restocked daily with beer and soft drinks)
  • Make-up mirror
  • Bathtub and shower
  • Hotel room including upgraded amenities
  • Premium brand drinks included in all bars
  • Access to the Nico´s exclusive Lounge Bar on the beach

Restaurants

Chula Vista

  • Buffet for all meals
  • International

Botticelli

  • à la carte for dinner
  • Italian
  • Dress code is Casual elegance (Men: Long pants, shoes and sleeved shirt)

Terraza Grill

  • à la carte for dinner
  • Gourmet
  • Casual Elegance

*This restaurant is included for Superior and Premium guests but has an extra charge of approx.$6 USD per person for the Standard Package

Deli Snack Bar

  • Snacks
  • Fast Food

Cenote

  • Coffee / Snacks

Ice Cream Parlour

Bars

  • Azul 48 Swim-up bar
  • Papo´s Bar
  • La Cascada Lobby bar
  • La Chiquita Beach bar
  • Niko's Lounge*

*Only included in Premium All Inclusive. This bar is available with a surcharge for Standard and Superior Room guests ($).



Child Policy
Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rates but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club from 9am-5pm.

Treatments

  • Facials
  • Massages
  • Wraps
  • Full-body body treatments

Honeymooners - Receive a bottle of sparkling wine and room decoration. Request at time of booking. Proof of marriage certificate required at check-in. Subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Reef Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Playacar
Paseo Xaman-Ha, Ret. Sayil s/n Fracc. Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.