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Reef Playacar

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Limited restaurants with below average food make it hard to recommend this hotel. However, the lush jungle foliage throughout the resort adds a nice touch to this quaint hotel. Close to Playa del Carmen and its shopping and restaurants.


The Reef Playacar is made up of quaint small villas with a Mexican-Caribbean flare, separated by winding paths and surrounded by lush tropical flowers and gardens. On the beach of Playa del Carmen, blessed with miles of unspoiled, warm Caribbean crystal clear waters and miles of white sand at your feet.

Location: Directly on the beach, 5 minutes to the town of Playa del Carmen, 45 minutes to Cancun, 60 minutes from the airport.

  • Good beach location for water sports and diving
  • Lush grounds with cafe set amidst the jungle for afternoon tea and snacks
  • Two large pools face the ocean
  • Kids Club and evening "mini disco" for youngsters
  • Walking distance to Playa del Carmen

tripadvisor Traveler Reviews
  • Michael P :
Great Stay, Great Staff and Great Beach

Great Staff, they were all very helpful and friendly. Luis at the pool bar (Azul 48) was great even when the bar was packed with people. Always friendly and helpful. Also our bell boy that took our luggage to our room was great. As soon as you walk in and get checked in the serve you drinks to get you ready for your vacation. Great safe place to stay. After all the headlines about tainted liquor and gang activity in Mexico we had a great time with no issues. Be prepared for possible trouble booking excursions through hotel staff (Brenda), we had to go to a sales program for a time-share just to book a excursion wasting a good part of our morning and day. Other than that everything was great. Love the place. Thanks again.

  • rod817 :
Nice resort

Enjoyed my stay. Nice relaxing atmosphere. Rooms were clean and comfortable. Property was well maintained. Staff was pleasant. Luis at the pool bar was the best! Food was good, always a nice selection to choose from. Activities and entertainment were a bit lacking, but the area is beautiful and there is much to do and see.

  • 389allenm : Columbus, Nebraska
7 day stay

We had a great trip. Second time here. This time though the entertainment was not as good. The drinks were no longer made with real fruit which was a bummer. And there were a LOT of kids always at the swim up bar splashing us and getting pool water in our drinks. It'd be nice if the swim up bar pool was adults only and the other pool was for families. The resort is well kept and beautiful the staff is very friendly. Paulino in chulavista is great and always has a smile. Luis the pool bartender is awesome and always had a smile and had the bar running efficiently and his drinks were excellent! When Luis had his day off on Sunday it took 3 bartenders to replace him and the drinks weren't as good. The food was good, but their were some menu changes from last time, I missed the coconut shrimp! The beach was pretty covered in seaweed the first couple of days we were there but it did get better after a few days. The view is amazing. Sexy Tyler's movie song game was fun and we enjoyed the water volleyball! They no longer have the big banquet at the end of the week which we enjoyed the first time we were there. We did the spa daily special and really enjoyed their services. Overall, we had a great time, thanks for having us!

  • GMamaNE : Columbus, Nebraska
Beautiful Resort!! Great Atmosphere!

This was our first all inclusive resort. We spent a week here and had a wonderful time. We were visiting with 2 other couples, one of which had been to the Reef before. Check in was a breeze and we were not approached by any time share people. Our room was clean and the AC worked great! We were lucky enough to have a room in the building closest to the pool with an ocean view and a jungle view. The swim up bar is where we spent most of our time and Luis took care of us!! He made our trip great!! His day off was a little rough because they had 3 guys to cover for him and they were slow and the drinks weren't great. The other bad thing I can say about the swim up bar are that kids were all around and sometimes taking up the stools and splashing those of us trying to have a drink. I wish there was a bit of separation between the kids and the bar. We did sit on the beach on morning, but you will be approached by people selling jewelry, cigars, and excursions. We thought the food selection was good. We enjoyed trying a wide variety of foods at the buffet. The snack bar was convenient for lunches. We really enjoyed the Italian restaurant even though the service wasn't as good as the Mexican restaurant. The ice cream was a great snack to have!! The entertainment wasn't always where it was posted it would be and didn't always start on time. The rooftop bar was the only bar open later in the evenings and was a nice hang out spot. I know it's a family-friendly resort but again at 11pm there were kids running around while people were having drinks in the bar. Service at the rooftop bar was usually slow and there was usually more staff wandering around than working. We did a couples massage which was great! It was a little annoying because 2 girls from the spa did approach you on a daily basis.We did venture off the resort to 5th Avenue and did not feel unsafe at all. We also did a fishing/snorkeling trip which was amazing. Not sure that we would return to this resort, probably aim for an adults only next time.

  • skrivana : Pueblo, Colorado
Good time

Food wasn't the best but everything else was amazing! Mario P the bartender really made our trip enjoyable he was so fun and friendly. Drink selection for the premium members was great and there was different things going on every night.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch, dinner buffet
  • Dinner option in 1 a la carte restaurant La Boticelli, Italian
  • Snack bar and choice of 5 different bars for domestic alcoholic and non alcoholic drinks
  • Lounge chair and towels (pool/beach)
  • Bicycles
  • Kid's Club
  • Fitness facilities
  • Ping Pong
  • Billiard
  • Board games
  • Non motorized water sports, including kayaks and paddle boards
  • Sailboats
  • Scuba demo in pool
  • Aerobics
  • Aqua-aerobics
  • Stretching
  • Spanish lessons
  • Dance lessons
  • Water basketball
  • Water polo
  • Volleyball
  • Daily activities
  • Nightly entertainment

Superior Room Inclusions

  • Standard all inclusive package plus
  • Coffee maker in the room and stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge 
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Superior Premium Room Inclusions

  • All benefits of a Superior Room package plus
  • Alcoholic International beverages offered at all bars
  • Access to our private Luxury lounge beach bar
  • Wi-Fi
  • 196 rooms in several villas
  • 1 buffet restaurant
  • Italian a la carte restaurant, dress code & reservations required
  • Mexican grill restaurant (charges apply)
  • Snack bars
  • 4 bars including swim-up pool bar
  • 2 swimming pools
  • 1 tennis court (day use only)
  • Fitness facilities
  • Scuba dive shop on-site (fee)
  • Motorized water sports (fee)
  • Sundries/gift shop
  • Spa (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • Car rental (fee)
  • Meeting rooms (fee)
  • Tour desk
  • 18-hole golf course across the street

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Alarm clock
  • Hair dryer
  • In-room safe ($)
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Bathtub and shower
  • Mini-fridge (non-stocked)
  • Marble floors
  • Cable / Satellite TV
  • Make-up mirror
  • Furnished balcony or terrace
  • Telephone with voice mail

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Satellite TV
  • Telephone with voice mail
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Make-up mirror
  • Bathtub and shower
  • Alarm clock
  • Iron & Ironing board
  • Hair dryer
  • Coffee maker
  • Bathrobe
  • In-room safe
  • Hotel room including upgraded amenities
  • Mini-bar (restocked daily with beer and soft drinks)

Superior Premium Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Ceiling fan
  • Satellite TV
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Telephone with voice mail
  • In-room safe
  • Air-conditioned
  • Hair dryer
  • 1 King or 2 Double beds
  • Bathrobe
  • Balcony or Terrace
  • Mini-bar (restocked daily with beer and soft drinks)
  • Make-up mirror
  • Bathtub and shower
  • Hotel room including upgraded amenities
  • Premium brand drinks included in all bars
  • Access to the Nico´s exclusive Lounge Bar on the beach


Chula Vista

  • Buffet for all meals
  • International


  • à la carte for dinner
  • Italian
  • Dress code is Casual elegance (Men: Long pants, shoes and sleeved shirt)

Terraza Grill

  • à la carte for dinner
  • Gourmet
  • Casual Elegance

*This restaurant is included for Superior and Premium guests but has an extra charge of approx.$6 USD per person for the Standard Package

Deli Snack Bar

  • Snacks
  • Fast Food


  • Coffee / Snacks

Ice Cream Parlour


  • Azul 48 Swim-up bar
  • Papo´s Bar
  • La Cascada Lobby bar
  • La Chiquita Beach bar
  • Niko's Lounge*

*Only included in Premium All Inclusive. This bar is available with a surcharge for Standard and Superior Room guests ($).

Child Policy
Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rates but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club from 9am-5pm.


  • Facials
  • Massages
  • Wraps
  • Full-body body treatments

Honeymooners - Receive a bottle of sparkling wine and room decoration. Request at time of booking. Proof of marriage certificate required at check-in. Subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Reef Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Playacar
Paseo Xaman-Ha, Ret. Sayil s/n Fracc. Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.