Reef Playacar

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Limited restaurants with below average food make it hard to recommend this hotel. However, the lush jungle foliage throughout the resort adds a nice touch to this quaint hotel. Close to Playa del Carmen and its shopping and restaurants.


Overview

The Reef Playacar is made up of quaint small villas with a Mexican-Caribbean flare, separated by winding paths and surrounded by lush tropical flowers and gardens. On the beach of Playa del Carmen, blessed with miles of unspoiled, warm Caribbean crystal clear waters and miles of white sand at your feet.

Location: Directly on the beach, 5 minutes to the town of Playa del Carmen, 45 minutes to Cancun, 60 minutes from the airport.


Highlights
  • Good beach location for water sports and diving
  • Lush grounds with cafe set amidst the jungle for afternoon tea and snacks
  • Two large pools face the ocean
  • Kids Club and evening "mini disco" for youngsters
  • Walking distance to Playa del Carmen



tripadvisor Traveler Reviews
  • markrE1530XI : Dallas, Texas
Solo trip

Had a great stay at Reef Playacar! First ever solo trip.... Met lots of fun folks from Texas and Mexico City and Sydney and Playa.......Everyone was great but of course the pool bar was the favorite of all!!

  • Apollo P : Wellman, Iowa
Awful stay!

We are staying 10 days did not have even a warm shower! We would complain and they do nothing. They told us not to shower before 3 in the afternoon cause the hot water is on a timer ūüė≥. Well so we would wait til 4 and I would not call in ice cold but not close to warm!! They usually have a ice cream machine at the snack bar that they took away which is sad cause they don't have that great of food and it was something we looked forward to. So if you read about them on line no hot showers and no ice cream at breakfast you have to beg the omelet gal for bacon. This is our 17th time to stay here and it has gone so down hill. You can tell they are trying to cut corners. We didn't expect fancy for what we paid but we never considered not enjoying a shower and them even taking some treats away.

  • kericksonr : Lake Stevens, Washington
‚ÄúLOVE the JUNGLE feel and GREAT friendly staff to help with your every need!!‚ÄĚ

We stayed at this resort 10 years ago, we have been to Playa 3 times and have stayed at a bigger resort because we went with a group, I would totally pick this smaller more jungle themed resort over those big resorts anyday! It feels so cozy like you are in the jungle. From the minute we walked in we were treated like royalty! Our bellman Marcos was so great we developed quite a friendship with him and he knew us througout our 8 day stay, he is such a hardworker and deserves a raise!!! Gabriel on the beach always found us a spot and brought a umbrella to set us up for the day! Alfonso the manager was awesome if there was something we needed he was right on top of it, we had a issue with some small bugs in the bathroom sink and he had someone immediatly come take care of it. I had emailed with Soledad Martin when we were working on the trip and she was so helpful when we got there she took time to meet me very friendly gal!!! This was our second stay and I will be back!!! This trip was for my 50th bday and they got me a little cake and everything! As far as the buffet goes I would like to see more vegetarian options and more desserts not so much finger desserts, the finger ones seemed soggy. We did upgrade to premium but never saw the robes. I also think the premier bar needs to be open before noon and if you upgrade to premium the room should be different so you feel like you upgraded and got what extra you paid for. One bid kudo to Alfonso the manager, my husband went on a private charter fishing trip and he had the chef cook the fish, it was awesome! Even though there were a few bumps in the road we still love this resort and all the staff from the Manager, down to all beach staff, bar staff, buffet staff and etc. We will go here again!! Nothing is perfect! But if you ask for help at least you have done your part, sometimes hard to get a response from the manager, but he does have others to deal with.

  • Gonzalez C : Fort Worth, Texas
Servicio no muy bueno

The pool was dirty every day and the bartenders were less than nice. The restaurant staff was amazing. Mary and Jorge are the best. Humberto and Rogelio were rude and probably the reason I will not come back to your resort.

  • Mandi W : Sonora, California
Beautiful grounds

Our family of 4 had a great time at this resort. The workers were always smiling and willing to help. Nice location, beautiful beach, and the grounds were well taken care of with lots of vegetation. I would visit here again!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch, dinner buffet
  • Dinner option in 1 a la carte restaurant La Boticelli, Italian
  • Snack bar and choice of 5 different bars for domestic alcoholic and non alcoholic drinks
  • Lounge chair and towels (pool/beach)
  • Bicycles
  • Kid's Club
  • Fitness facilities
  • Ping Pong
  • Billiard
  • Board games
  • Non motorized water sports, including¬†kayaks and paddle boards
  • Sailboats
  • Scuba demo in pool
  • Aerobics
  • Aqua-aerobics
  • Stretching
  • Spanish lessons
  • Dance lessons
  • Water basketball
  • Water polo
  • Volleyball
  • Daily activities
  • Nightly entertainment

Superior Room Inclusions

  • Standard all inclusive package plus
  • Coffee maker in the room and stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge¬†
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Superior Premium Room Inclusions

  • All benefits of a Superior Room package plus
  • Alcoholic International beverages offered at all bars
  • Access to our private Luxury lounge beach bar
  • Wi-Fi
  • 196 rooms in several villas
  • 1 buffet restaurant
  • Italian a la carte restaurant, dress code & reservations required
  • Mexican grill restaurant (charges apply)
  • Snack bars
  • 4 bars including swim-up pool bar
  • 2 swimming pools
  • 1 tennis court (day use only)
  • Fitness facilities
  • Scuba dive shop on-site (fee)
  • Motorized water sports (fee)
  • Sundries/gift shop
  • Spa (fee)
  • Laundry services (fee)
  • Wi-Fi¬†(fee)
  • Car rental (fee)
  • Meeting rooms (fee)
  • Tour desk
  • 18-hole golf course across the street

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Alarm clock
  • Hair dryer
  • In-room safe ($)
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Bathtub and shower
  • Mini-fridge (non-stocked)
  • Marble floors
  • Cable / Satellite TV
  • Make-up mirror
  • Furnished balcony or terrace
  • Telephone with voice mail

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Satellite TV
  • Telephone with voice mail
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Make-up mirror
  • Bathtub and shower
  • Alarm clock
  • Iron & Ironing board
  • Hair dryer
  • Coffee maker
  • Bathrobe
  • In-room safe
  • Hotel room including upgraded amenities
  • Mini-bar (restocked daily with beer and soft drinks)

Superior Premium Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Ceiling fan
  • Satellite TV
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Telephone with voice mail
  • In-room safe
  • Air-conditioned
  • Hair dryer
  • 1 King or 2 Double beds
  • Bathrobe
  • Balcony or Terrace
  • Mini-bar (restocked daily with beer and soft drinks)
  • Make-up mirror
  • Bathtub and shower
  • Hotel room including upgraded amenities
  • Premium brand drinks included in all bars
  • Access to the Nico¬īs exclusive Lounge Bar on the beach

Restaurants

Chula Vista

  • Buffet for all meals
  • International

Botticelli

  • √† la carte for dinner
  • Italian
  • Dress code is¬†Casual elegance (Men: Long pants, shoes and sleeved shirt)

Terraza Grill

  • √† la carte for dinner
  • Gourmet
  • Casual Elegance

*This restaurant is included for Superior and Premium guests but has an extra charge of approx.$6 USD per person for the Standard Package

Deli Snack Bar

  • Snacks
  • Fast Food

Cenote

  • Coffee / Snacks

Ice Cream Parlour

Bars

  • Azul 48 Swim-up bar
  • Papo¬īs Bar
  • La Cascada Lobby bar
  • La Chiquita Beach bar
  • Niko's Lounge*

*Only included in Premium All Inclusive. This bar is available with a surcharge for Standard and Superior Room guests ($).



Child Policy
Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rates but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club from 9am-5pm.

Treatments

  • Facials
  • Massages
  • Wraps
  • Full-body body treatments

Honeymooners - Receive a bottle of sparkling wine and room decoration. Request at time of booking. Proof of marriage certificate required at check-in. Subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Reef Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Playacar
Paseo Xaman-Ha, Ret. Sayil s/n Fracc. Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.