Reef Playacar

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Limited restaurants with below average food make it hard to recommend this hotel. However, the lush jungle foliage throughout the resort adds a nice touch to this quaint hotel. Close to Playa del Carmen and its shopping and restaurants.


The Reef Playacar is made up of quaint small villas with a Mexican-Caribbean flare, separated by winding paths and surrounded by lush tropical flowers and gardens. On the beach of Playa del Carmen, blessed with miles of unspoiled, warm Caribbean crystal clear waters and miles of white sand at your feet.

Location: Directly on the beach, 5 minutes to the town of Playa del Carmen, 45 minutes to Cancun, 60 minutes from the airport.

  • Good beach location for water sports and diving
  • Lush grounds with cafe set amidst the jungle for afternoon tea and snacks
  • Two large pools face the ocean
  • Kids Club and evening "mini disco" for youngsters
  • Walking distance to Playa del Carmen

tripadvisor Traveler Reviews
  • Nm1206 : Revere
My stay

My stay at the reef was amazing! The service by everyone there was excellent. Everyone was so nice and polite. Guadalupe and Matteo were the best! Perfect for their jobs! Such happy, upbeat people. They made my vacation, so I thank you very much! Will come again :)

  • Luv2run27 : Sioux City, Iowa
Simple no frills resort

My husband and I stayed for a week here in September 2016. Upon arrival, check in was smooth, we beat the crowd from the airport with private transportation. This resort is quite small compared to most other all inclusives that we have stayed at.Pros- awesome white powdery sand HUGE beach with plenty of loungers! There was drink service on the beach which was another plus; if you tip once in awhile , they will treat you like royalty! Animation team always was looking for participants in all the activities and if you didn't want to join in, no problem!All the bartenders were awesome, if you wanted extra alcohol In Your drink, just speak up! Shout out to Eddy in the main lobby bar, this man was a super hardworking guy, and he would see us coming and have our drinks ready for us!! All of the other staff that we encountered were especially accommodating and friendly, super bunch of fantastic employees, they go out of their way to make sure everything was ok!! The resort itself is set in a rainforest setting, quite unique! Very easy to navigate around the grounds and they keep it spotless!Cons---we are not huge foodies, but I have to say, not the best that we have eaten. You could tell most of the food was recycled from previous day, in my honest opinion, breakfast was by far the best meal of the day! The snack bar was also pretty good.We met about 5 other American couples and a Canadian couple that really were quite A lot of fun and who we would hook up with on the beach or at the lobby bar, I personally think this was the highlight of our trip, despite what others say, it was real easy to meet some fun people, they were a blast, a few shanigans occurred, but ya gotta let loose when in Mexico, right?!?! LOL:)Not a whole lotta nightlife to speak of, they was an upstairs bar next to the theatre right above the reception , not a whole lot of people probably knew about this, which was fine, because we could go up there and really party, LOl!! FIfth avenue was a short walk/ $5.00 cab ride, which helped break up our stay.All in all, we heard very differing opinions on the resort, you either loved it or thought, hmmm , it was kind of quiet,which by no means is a downer! You really get what you pay for, this was a super inexpensive vacation... would I return? most likely not, but just because we love to try new things. But, Playa Del Carmen, is still one of our favorite destinations!!

  • carib537 : Saint Joseph, Missouri

Like the settings however doors to the rooms thin. Can here everyone and thing that goes by. Lots of kids. Good for family. But not if you want to get away from the kids. Food was ok but feel like it was the same thing everyday.

  • 804amieh : Indianapolis, Indiana
Great family vacation

We stayed 9 days at the Reef Playacar with our 7yr old and 3 yr old and enjoyed it all. The staff was very friendly and helpful. The kids club was great. My daughter loved the ladies that worked there, they did an excellent job. The food and entertainment was good as well. Location was great, just a short bike ride to town. We would recommend the Reef, as we had a great family vacation.

  • 814rachel : Haywards Heath, United Kingdom
Excellent hotel on stunning beach

Excellent hotel in a lovely setting with a stunning white sand beach and amazing clear, turquoise sea water. Spacious, well equipped and clean rooms. Good variety of food in the buffet and good food in the other two restaurants. Friendly and helpful staff. Two lovely pools and great to have free use of kayaks, paddle boards and catamarans, also a good PADI diving centre on site. Ideal location and short walk to Playa Del Carmen.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch, dinner buffet
  • Dinner option in 1 a la carte restaurant La Boticelli, Italian
  • Snack bar and choice of 5 different bars for domestic alcoholic and non alcoholic drinks
  • Lounge chair and towels (pool/beach)
  • Bicycles
  • Kid's Club
  • Fitness facilities
  • Ping Pong
  • Billiard
  • Board games
  • Non motorized water sports, including kayaks and paddle boards
  • Sailboats
  • Scuba demo in pool
  • Aerobics
  • Aqua-aerobics
  • Stretching
  • Spanish lessons
  • Dance lessons
  • Water basketball
  • Water polo
  • Volleyball
  • Daily activities
  • Nightly entertainment

Superior Room Inclusions

  • Standard all inclusive package plus
  • Coffee maker in the room and stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge 
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Superior Premium Room Inclusions

  • All benefits of a Superior Room package plus
  • Alcoholic International beverages offered at all bars
  • Access to our private Luxury lounge beach bar
  • Wi-Fi
  • 196 rooms in several villas
  • 1 buffet restaurant
  • Italian a la carte restaurant, dress code & reservations required
  • Mexican grill restaurant (charges apply)
  • Snack bars
  • 4 bars including swim-up pool bar
  • 2 swimming pools
  • 1 tennis court (day use only)
  • Fitness facilities
  • Scuba dive shop on-site (fee)
  • Motorized water sports (fee)
  • Sundries/gift shop
  • Spa (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • Car rental (fee)
  • Meeting rooms (fee)
  • Tour desk
  • 18-hole golf course across the street

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Alarm clock
  • Hair dryer
  • In-room safe ($)
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Bathtub and shower
  • Mini-fridge (non-stocked)
  • Marble floors
  • Cable / Satellite TV
  • Make-up mirror
  • Furnished balcony or terrace
  • Telephone with voice mail

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Satellite TV
  • Telephone with voice mail
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Make-up mirror
  • Bathtub and shower
  • Alarm clock
  • Iron & Ironing board
  • Hair dryer
  • Coffee maker
  • Bathrobe
  • In-room safe
  • Hotel room including upgraded amenities
  • Mini-bar (restocked daily with beer and soft drinks)

Superior Premium Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Ceiling fan
  • Satellite TV
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Telephone with voice mail
  • In-room safe
  • Air-conditioned
  • Hair dryer
  • 1 King or 2 Double beds
  • Bathrobe
  • Balcony or Terrace
  • Mini-bar (restocked daily with beer and soft drinks)
  • Make-up mirror
  • Bathtub and shower
  • Hotel room including upgraded amenities
  • Premium brand drinks included in all bars
  • Access to the Nico´s exclusive Lounge Bar on the beach


Chula Vista

Style - Buffet for all meals

Cuisine - International


Style - à la carte for dinner

Cuisine - Italian

Dress code: Casual elegance (Men: Long pants, shoes and sleeved shirt)

Terraza Grill

Style - à la carte for dinner

Cuisine - Gourmet

Dress code: Casual Elegance

*This restaurant is included for Superior and Premium guests but has an extra charge of approx.$6 USD per person for the Standard Package.

Deli Snack Bar

Style - Snacks

Cuisine - Fast Food


Style - Coffee / Snacks

Tea time: 16:00 - 18:00


Azul 48

Swim-up bar

Papo´s Bar

Pub bar

La Cascada

Lobby bar

La Chiquita Bar

Beach bar

Niko's Lounge

Beach bar

Only included in Premium All Inclusive. This bar is available with a surcharge for Standard and Superior Room guests ($).

Ice Cream Parlour

Coffee bar

Child Policy
Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rates but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club from 9am-5pm.


  • Facials
  • Massages
  • Wraps
  • Full-body body treatments

Honeymooners - Receive a bottle of sparkling wine and room decoration. Request at time of booking. Proof of marriage certificate required at check-in. Subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Reef Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Playacar
Paseo Xaman-Ha, Ret. Sayil s/n Fracc. Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.