HOT DEAL ALERT! Book an all-inclusive Transat package - Receive up to a $100 Gift Card & more. View offer.

Reef Playacar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

Limited restaurants with below average food make it hard to recommend this hotel. However, the lush jungle foliage throughout the resort adds a nice touch to this quaint hotel. Close to Playa del Carmen and its shopping and restaurants.


The Reef Playacar is made up of quaint small villas with a Mexican-Caribbean flare, separated by winding paths and surrounded by lush tropical flowers and gardens. On the beach of Playa del Carmen, blessed with miles of unspoiled, warm Caribbean crystal clear waters and miles of white sand at your feet.

Location: Directly on the beach, 5 minutes to the town of Playa del Carmen, 45 minutes to Cancun, 60 minutes from the airport.

  • Good beach location for water sports and diving
  • Lush grounds with cafe set amidst the jungle for afternoon tea and snacks
  • Two large pools face the ocean
  • Kids Club and evening "mini disco" for youngsters
  • Walking distance to Playa del Carmen

tripadvisor Traveler Reviews
  • ediroma : Ottawa, Canada
Great location

Great location for those who want to be close to Playa Del Carmen's 5th avenue .... nice beach, food was ok - a good choice for breakfasts which was a big PLUS! The park and landscape is great, probably the best part about this hotel .... the rooms are very outdated and very small for a family of 4 (2 adults and two kids). If you are not planning to stay a lot of time in the room, then it is ok...

  • 318adriant : Kingston-upon-Hull, United Kingdom
Very nice hotel, shame about some guests

Stayed here for 9 nights and overall it was very good, great service, didn't really appreciate the time share hounding before we had even even got to our room but that seems to be the way of it in Mexico. The food for breakfast and lunch was very good but the evening meal became quite repetitive, we ended up eating out a few nights. My only real gripe with this place was the unruly guests, out of the 9 nights we stayed here we had 3 of those nights disturbed up until 5 am with guests arguing, shouting and banging on doors and it seemed the hotel staff did absolutely nothing about it, I would be surprised if the entire complex couldn't hear the noises we had to put up with to the point we had to buy earplugs just to get a nights sleep. Other than that though we enjoyed our stay, the pool areas were really nice, we spent more time in the second pool, ( the one without the swim up bar) as this one was usually less crowded, never had trouble finding a sun bed but that could've been due to been slightly out of season. Overall it's a lovely little hotel, a little out of the way but you're only a 5-10 minute taxi ride from 5th avenue where there are countless shops bars and restaurants. For beach lovers you couldn't ask for more, literally on your doorstop is miles of white sandy beaches and some of the warmest sea waters I've ever swam in.

  • fernadoe2017 : Sao Paulo, SP

Very nice resort on the beach. Reception should be better prepared to handle problems, like we have on the check out date. They want us to check out one day earlier, even we saying it was wrong and we booked and payed already for one more day. Also they should warn when a tropical storm is coming or passing by, like on October 6th.

  • Mike r : Springville, Utah
Great stay! Beautiful beaches

After a two week long trip through the souther mexican states, we rested and enjoyed 3 nights at this wonderful resort. It was the perfect ending to the whole mexico trip. The only thing i would suggest is better variety in mexican cuisine. We ate all sorts of delicious meals through mexico and would love to see the resort proudly exemplify that.

  • curiouskitty02 : Vancouver, Washington
Best Resort for the Money! Good to know a little Spanish.

This resort has many excellent qualities: Staff, Cleanliness, Proximity to Beach, Food, Well-kept, beautiful grounds. The Waitstaff, most of whom don't speak English well, were nonetheless fantastic (Sllverio, Yulicia, Gladis, Juan, Miguel and a few others whose names escape me). It's a little inconvenient (like when they bring the wrong item), but they try SO hard to take excellent care of us. Their work ethic should be the model for the rest of the world, and we always left a dollar or two to show our appreciation. They deserve it! The Chula Vista restaurant (buffet) was always excellent and the variety was most impressive.They were very creative! The Botticelli restaurant is more formal and served excellent food in a classy, relaxed atmosphere. The marinated diced vegetables for the crostini is down right addictive! They also have a beautiful & delicious salad bar. The cleanliness of the grounds were impeccable. They keep every inch of this jungle-like resort clean and beautifully manicured. The restaurant and pool area also get constant attention so one never sees a buildup of sand or food debris. The proximity to the beach is perfect! And, unlike a lot of resorts, there were always plenty of lounge chairs and umbrellas. Our room was scrubbed clean daily by a very sweet gal who left towel animals on the bed. We loved them and couldn't wait to see what she would create next! She also did a fantastic job keeping us stocked with fresh, clean towels and bottled water. The only "negative" (which is not really much of one if you don't care about room decoration) is the room itself. It was basic with no flair, no color and needed more space for storing clothes (the desk had only 4 drawers). There is a refrigerator in the room that is kept stocked with soda, beer, and water and every day a very professional, sweet, & happy guy (never caught his name) comes by to check the refrigerator stock. I will definitely come back (with better Spanish-speaking skills)!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch, dinner buffet
  • Dinner option in 1 a la carte restaurant La Boticelli, Italian
  • Snack bar and choice of 5 different bars for domestic alcoholic and non alcoholic drinks
  • Lounge chair and towels (pool/beach)
  • Bicycles
  • Kid's Club
  • Fitness facilities
  • Ping Pong
  • Billiard
  • Board games
  • Non motorized water sports, including kayaks and paddle boards
  • Sailboats
  • Scuba demo in pool
  • Aerobics
  • Aqua-aerobics
  • Stretching
  • Spanish lessons
  • Dance lessons
  • Water basketball
  • Water polo
  • Volleyball
  • Daily activities
  • Nightly entertainment

Superior Room Inclusions

  • Standard all inclusive package plus
  • Coffee maker in the room and stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge 
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Superior Premium Room Inclusions

  • All benefits of a Superior Room package plus
  • Alcoholic International beverages offered at all bars
  • Access to our private Luxury lounge beach bar
  • Wi-Fi
  • 196 rooms in several villas
  • 1 buffet restaurant
  • Italian a la carte restaurant, dress code & reservations required
  • Mexican grill restaurant (charges apply)
  • Snack bars
  • 4 bars including swim-up pool bar
  • 2 swimming pools
  • 1 tennis court (day use only)
  • Fitness facilities
  • Scuba dive shop on-site (fee)
  • Motorized water sports (fee)
  • Sundries/gift shop
  • Spa (fee)
  • Laundry services (fee)
  • Wi-Fi (fee)
  • Car rental (fee)
  • Meeting rooms (fee)
  • Tour desk
  • 18-hole golf course across the street

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Alarm clock
  • Hair dryer
  • In-room safe ($)
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Bathtub and shower
  • Mini-fridge (non-stocked)
  • Marble floors
  • Cable / Satellite TV
  • Make-up mirror
  • Furnished balcony or terrace
  • Telephone with voice mail

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Satellite TV
  • Telephone with voice mail
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Make-up mirror
  • Bathtub and shower
  • Alarm clock
  • Iron & Ironing board
  • Hair dryer
  • Coffee maker
  • Bathrobe
  • In-room safe
  • Hotel room including upgraded amenities
  • Mini-bar (restocked daily with beer and soft drinks)

Superior Premium Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Ceiling fan
  • Satellite TV
  • Alarm clock
  • Iron & Ironing board
  • Coffee maker
  • Telephone with voice mail
  • In-room safe
  • Air-conditioned
  • Hair dryer
  • 1 King or 2 Double beds
  • Bathrobe
  • Balcony or Terrace
  • Mini-bar (restocked daily with beer and soft drinks)
  • Make-up mirror
  • Bathtub and shower
  • Hotel room including upgraded amenities
  • Premium brand drinks included in all bars
  • Access to the Nico´s exclusive Lounge Bar on the beach


Chula Vista

  • Buffet for all meals
  • International


  • à la carte for dinner
  • Italian
  • Dress code is Casual elegance (Men: Long pants, shoes and sleeved shirt)

Terraza Grill

  • à la carte for dinner
  • Gourmet
  • Casual Elegance

*This restaurant is included for Superior and Premium guests but has an extra charge of approx.$6 USD per person for the Standard Package

Deli Snack Bar

  • Snacks
  • Fast Food


  • Coffee / Snacks

Ice Cream Parlour


  • Azul 48 Swim-up bar
  • Papo´s Bar
  • La Cascada Lobby bar
  • La Chiquita Beach bar
  • Niko's Lounge*

*Only included in Premium All Inclusive. This bar is available with a surcharge for Standard and Superior Room guests ($).

Child Policy
Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rates but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the Kids' Club from 9am-5pm.


  • Facials
  • Massages
  • Wraps
  • Full-body body treatments

Honeymooners - Receive a bottle of sparkling wine and room decoration. Request at time of booking. Proof of marriage certificate required at check-in. Subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Reef Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Playacar
Paseo Xaman-Ha, Ret. Sayil s/n Fracc. Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.