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Riu Lupita

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  • Overview
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Our Opinion
On the lower end of the RIU hotel scale, the RIU Lupita is still a good hotel as long as you understand what you are getting. This hotel is not on the beach, it is smaller and does not have as many facilities as the other RIU hotels in the area. However, the service, food and rooms are still up to par with the other RIU resorts. The package price on this resort is often very attractive.

Overview
Nestled in a lush, tropical forest by a championship 18-hole golf course in the Playacar area, Riu Lupita offers all the excellent Riu food and amenities and an exciting program for activities, entertainment and fun!
 
Location: In Playa del Carmen, 10 minute drive to the beach, 45 minute drive from the airport, 60 minutes to Cancun.

Highlights
  • Good food and drink options
  • Quiet location near golf course
  • Large pools, including one adults-only 
  • Private beach club with sun loungers and transfers included
  • Renovated rooms with liquor dispensers 
  • Features rooms that can accommodate families of 5

tripadvisor Traveler Reviews
  • sharonwalter7508 : Harbour Grace, Canada
Hotel riu Lupita

We just recently visited riu lupita . We visited there march 17 until march 31. What an amazing trip. We have been travelling 9 years to different locations. This has been the best one ever.. this is our second trip to Mexico but our first trip here at this hotel. It certainly won't be our last. The staff was amazing. Catered to our every need. Our first night our air conditioner didn't work. We reported it and within 10 minutes they were there. They were so concerned they told us if it wasn't fixed they would move us to another room. They fixed it right away and phoned to make sure it was indeed still working. The talent in the shows were extremely friendly. They mixed with the vacationers and we got to know them on first name basis. The beach was a little away from the resort but the bus ran so often. Every half hour so it didn't make a difference. Also they stopped at 5th avenue so you could go shopping in playa de carmen for shopping. This whole trip was amazing. The restaurants were excellent. Food was amazing . The staff in the restaurants were friendly and funny. They always wanted you to be laughing and comfortable. The shows night time were really enjoyable and a packed venue every night . The only thing I was surprised about was the lobby. It wasn't what were used to. It was small and I was very taken back first. Was not sure what to expect because we were always used to big spacious lobbies. After the first 10 minutes I soon realized this was not so important. This hotel and staff should certainly be rated 5 for overall experience and cleanliness. Unbelievable experience. Thank you riu lupita and staff

  • dennis w : Colchester, United Kingdom
Friendly hotel

The hotel is very friendly hotel the reception,waiters,barmen,entertainment staff ,and especially the dining room staff always smiling and helpful ,the hotel is quite small which I prefer there's 3 pools with plenty of beds the food is excellent with plenty of choice the beach is a 10 minute bus ride every 30 minutes lovely beach with restaurant and pool ,there's plenty of activities round the pools and entertainment every night highly recommend

  • SrMe2015 : Tecumseh, Michigan
Lupita: Cute, Cozy, and Coati!?

First things first: I really enjoyed this place. It's in a tropical place and has a wonderful tropical feel to it. The palm trees and the pool do the job...as does the heat. As in most places of service, the workers make it or break it; in this case I can say that every individual I dealt with was great! They were all very friendly and accommodating, including the fact that we wanted to change rooms to be closer to someone else and they moved us that day. The rooms, by the way, are quite cozy, maybe even a little roomy, and I loved the shower! After a long, hot day it's great to have a roomy and adequate shower. The rooms are set up in a townhouse style and like a little neighborhood. While walking to and from your room you will encounter some critters known as COATI. They are in the raccoon family and, although not truly domesticated, are friendly and mind their own business. The employees suggested I do the same with them. (Don't feed them!) I thought they were cute...my wife preferred to do without them. They were fine and make for good pictures. All was good and I would go back. The "worst" part is that this place is not right on the beach but they will bus you there and back throughout the day. By the way, you cannot walk to the beach as it's not allowed.

  • chillo2014 : Tipton, United Kingdom
Little Gem

From the warm welcome of Milton at the front desk to Delores who cleans our room the smiles at the Riu Lupita are wide.Rooms are well equipped fridge and bar well stocked with beer , soft drinks and spirits. Beds comfortable, bathroom clean and room spacious to walk around. Balcony was ample but we don't use. Monkey Pig (coiquati) and Rot pigs(capybara)walk around outside but don't usually both you.Facilities are in a compact area and easy to walk around. Main pool for activities, kids pool and club and tranquility pool near the gym.Restaurants Italian, Mexican , buffet style open and a steakhouse on the beach ( reservation required). Entertainment is done by the crew and is enjoyable as well as good. Micheal Jackson , Elvis and crazy show. Ricardo , Melissa and the crew are doing the work every night and on the beach.The Beach Club is exclusive to Lupita residents and with ample beds shade and a pool is good. Bus takes you there and back every 15-20 mins until 18:00ish from beach. The Riu Lupita is a little gem in the Riu Crown in the resort of Playa del Carmen. We will use again and recommend to all. As of anywhere there will always be people to complain but hey that's life. Enjoy the Lupita it's worth it.

  • David S :
Hotel Riu lupita

Exelent service good food all staff are very friendly can't fault itAll the staff speak English and will go out of there way to make your holiday the best possible they also try to cater for all ages would certainly recommend this hotel to anyone they also have a free bus to the beech in hot weather it's a bit to far for me to walk

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals a day 
  • A la carte dining without reservations
  • Snack bars
  • Themed buffet dinners twice/week
  • Domestic drinks 24 hours
  • Beach Club includes: drinks, snacks & non-motorized watersports (10am-5pm) include:
  • Snorkeling
  • Windsurfing
  • Catamaran
  • Kayaking
  • Introductory scuba diving lesson in pool
  • Day & night tennis
  • Complimentary shuttle to Beach Club 5 minutes away every 30 min
  • Daily activities
  • Nightly entertainment
  • Entrance to Disco, drinks included

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited national drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature or Sunwing hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 300 renovated rooms
  • 4 restaurants
  • 1 bar
  • 2 swimming pools, one with kids section
  • Beach Club with pool and transfers
  • Tennis courts
  • Spa (fee)
  • Gift shop
  • Games room
  • Bicycles (fee)
  • Wi-Fi in public areas
  • 18-hole golf course nearby

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Direct dial telephone
  • Regularly replenished mini-bar and liquor dispenser
  • Flat screen satellite TV
  • 1 King or 2 Double beds
  • In-room safe
  • Hair dryer
  • Amenities kit
  • Bathroom with shower

Family Room

  • Maximum Number of Adults 2
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • 1 King bed
  • 1 bunk bed
  • Bathroom with shower
  • Hair dryer
  • Amenities kit
  • Air-conditioned
  • Ceiling fan
  • Regularly replenished mini-bar and liquor dispenser
  • Flat screen satellite TV
  • In-room safe
  • Balcony or Terrace
  • Direct dial telephone

Restaurants

Adelita

  • Buffet for breakfast, lunch and dinner
  • International
  • Dress code

María Bonita

  • a la carte for dinner
  • Mexican
  • Dress code

Cozumel

  • a la carte for lunch and dinner
  • Snacks/Steakhouse

Dante

  • Snack Bar

Bars

  • Tequila Pool bar

For the Kids - Kids 4-12 can enjoy supervised children's activities daily at the Kids' Club 9am-5pm. Babysitting service available. (fee)

Child Policy

  • 0-1 years free when sharing room with 2 adults in existing bedding
  • 2-12 years pay special rate when sharing room with 2 adults in existing bedding

**Note: Infants will no longer be counted as a body towards the max occupancy in all room categories that allow children.**    

Renova Spa Facilities

  • 3 treatment rooms
  • Beauty Salon

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Lupita
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Lupita
Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar Lote Hotelero No. 1, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.