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Riu Lupita

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion
On the lower end of the RIU hotel scale, the RIU Lupita is still a good hotel as long as you understand what you are getting. This hotel is not on the beach, it is smaller and does not have as many facilities as the other RIU hotels in the area. However, the service, food and rooms are still up to par with the other RIU resorts. The package price on this resort is often very attractive.

Overview
Nestled in a lush, tropical forest by a championship 18-hole golf course in the Playacar area, Riu Lupita offers all the excellent Riu food and amenities and an exciting program for activities, entertainment and fun!
 
Location: In Playa del Carmen, 10 minute drive to the beach, 45 minute drive from the airport, 60 minutes to Cancun.

Highlights
  • Good food and drink options
  • Quiet location near golf course
  • Large pools, including one adults-only 
  • Private beach club with sun loungers and transfers included
  • Renovated rooms with liquor dispensers 
  • Features rooms that can accommodate families of 5

tripadvisor Traveler Reviews
  • jettie01 : Brierley Hill, United Kingdom
Holiday

This is our third time at the riu lupita and it never disappoints. Amazing choice of food, reception staff are very helpful, the dining room staff are amazing, and the bar staff are amazing it's got everything you could possibly want. And will be definitely making a 4th year next year. Thank you all at the riu lupita for another amazing holiday .

  • Kendra S :
Disappointing

First time resort-goer and was completely underwhelmed by the resort and the food. The staff were friendly enough. Well worth it to pay a little more (or the same) to go to a resort actually located on the beach and with better food. I'm not sure how this is classified as a 4-star resort, as the grounds were mediocre, the rooms were mediocre, the beds were unbelievably uncomfortable, and the food was only ok. Ended up switching to a different resort and am so grateful that I did.

  • juliemoore2015 : Nottinghamshire, United Kingdom
Moore party winter Holliday Febuary 6th 2017

Riu Luppita well what can I say, we had a great time from start to finish.check in efficient nice drink on arrival reception staff good we were in our room unpacking in half hour. All the restaurants serve excellent food staff very friendly and so helpful.the main bar area very nice staff so good friendly and fast no matter how busy they are. The whole place is spotless with nice gardens and the wildlife are hillirious we called them the gangsters I will say no more go see them for yourself, being oldies we used the quite pool but you still get drinks and ice cream bought round with a tot of rum if you want it we did it's lovely. The nightly entertainment is exceptional allot of hard work goes on to keep this little gem to the 5 star standard it is. Ahh mustn't forget the bus drivers on the beach shuttle who drop you off anywhere on the way to the beach. There great,don't no what some people want from a hotel pity the uk hotels don't run to the standard this one does, all I can say is go see for yourself the people the place all great. I've been all over the world and would put this place and Mexico on the whole,top of the list it's got the lot. Get out and about see some of it, then back to this little bit of excellence. PS toilets are spotless 24 hours a day don't no ho w they do it but they do,can't wait to go back.

  • chatterbox21362 : south yorkshire
Hidden Gem

Arrival - Greeted with a drink checked in and shown to our room all within 30 minutesSmall hotel with an almost village like feelRoom - large walk in shower. Large double bed. On the hard side but if you ask for a mattress topper it helps.Cleaned daily. Fridge restocked every other dayFree safe in roomFood - amazing buffet at all 3 sittings . Breakfast lunch and dinner. Totally spoilt for choice. Never stuck for something to eat. There are 3 specialist restaurants but we never used themService from staff is excellent no matter when or where on the complex you areWell done yaneth olan and luisPools and surrounding areas are cleaned constantly. More than enough sunbeds for guests at 2 pools . Can't comment on children's pool as never wentNo need for sunbed warsThere is a regular free bus which drops and picks up at 5th avenue . Shops and the beach club

  • Amarieb23 : Dublin, Ohio
Great Location. Average Accomodations

3 Star Resort. (just my opinion)I'll give the positives first: Great location! Can walk to town (with the right shoes) and the beach is a short (free) bus ride or long relaxing walk away. Beach club was very nice/ clean- as was the pool areas and grounds.Very nice wait staff, check in, pool attendants, etc. 5 stars for customer service.Food was average but consistently good. Quiet/ Laid back resort - average age 40-45. Some small children but not many.English speaking guests make up about 2% or less of the resort population- the staff does pretty well w/ English if your Spanish is weak. (like mine) Most people seemed to keep to themselves. We did meet some very nice couples from England :)Great big shower w/ strong pressure & plenty of hot water :) (when you travel frequently this is a sticking point! lol)Negatives:Rough towelsNO IRON (you can check one out)- yes i like to iron my clothes to head out)Rough sheetsVery firm bed (I didn't mind it but my better half wasnt fond)Smell- the room stayed very damp hence a moldy musty smell consumed the room somedays. Mixed drinks were good- watered down alcohol (which was fine, but for some this would NOT be appealing)No room serviceMEXICAN RACCOONS- shew- those little guys are quite forward and everywhere! not aggressive but annoying.Housekeeping daily BUT would only refill your drinks (alcoholic / non alcoholic) 1 per 2 days. Room had a garden view- which was fine bc we arent in the room much, but this is where the raccoons loved to hang out :(everyone smoked !!! for some I'm sure this is fine.. but I have lived in a non smoking area for so long that it was really annoying.. Bottom line- Worth it for the price we paid and the location. Just go into it expecting a 3 star resort.. E-R=C :)

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 meals a day 
  • A la carte dining without reservations
  • Snack bars
  • Themed buffet dinners twice/week
  • Domestic drinks 24 hours
  • Beach Club includes: drinks, snacks & non-motorized watersports (10am-5pm) include:
  • Snorkeling
  • Windsurfing
  • Catamaran
  • Kayaking
  • Introductory scuba diving lesson in pool
  • Day & night tennis
  • Complimentary shuttle to Beach Club 5 minutes away every 30 min
  • Daily activities
  • Nightly entertainment
  • Entrance to Disco, drinks included

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited national drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature or Sunwing hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 300 renovated rooms
  • 4 restaurants
  • 1 bar
  • 2 swimming pools, one with kids section
  • Beach Club with pool and transfers
  • Tennis courts
  • Spa (fee)
  • Gift shop
  • Games room
  • Bicycles (fee)
  • Wi-Fi in public areas
  • 18-hole golf course nearby

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Direct dial telephone
  • Regularly replenished mini-bar and liquor dispenser
  • Flat screen satellite TV
  • 1 King or 2 Double beds
  • In-room safe
  • Hair dryer
  • Amenities kit
  • Bathroom with shower

Family Room

  • Maximum Number of Adults 2
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • 1 King bed
  • 1 bunk bed
  • Bathroom with shower
  • Hair dryer
  • Amenities kit
  • Air-conditioned
  • Ceiling fan
  • Regularly replenished mini-bar and liquor dispenser
  • Flat screen satellite TV
  • In-room safe
  • Balcony or Terrace
  • Direct dial telephone

Restaurants

Adelita

  • Buffet for breakfast, lunch and dinner
  • International
  • Dress code

María Bonita

  • a la carte for dinner
  • Mexican
  • Dress code

Cozumel

  • a la carte for lunch and dinner
  • Snacks/Steakhouse

Dante

  • Snack Bar

Bars

  • Tequila Pool bar

For the Kids - Kids 4-12 can enjoy supervised children's activities daily at the Kids' Club 9am-5pm. Babysitting service available. (fee)

Child Policy

  • 0-1 years free when sharing room with 2 adults in existing bedding
  • 2-12 years pay special rate when sharing room with 2 adults in existing bedding

**Note: Infants will no longer be counted as a body towards the max occupancy in all room categories that allow children.**    

Renova Spa Facilities

  • 3 treatment rooms
  • Beauty Salon

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Lupita
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Lupita
Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar Lote Hotelero No. 1, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.