• Riu Palace Riviera Maya

    Riviera Maya, Mexico
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Our Opinion

This deluxe resort has great amenities, including an amazing spa. Excellent a la carte restaurants and a wonderful buffet with lots of cooking stations. The entertainment staff here are great, putting on lots of daily activities and good nightly entertainment. Amazing service. You have access to all the other Riu properties in the area as well. The beach is not quite as nice as at the Riu Palace Palace Mexico. Couples looking for luxury will want to short list this resort.

Riu Palace Riviera Maya

This luxurious 400-room Riu Palace Riviera Maya resort, set in magnificent tropical gardens, offers all the wonderful features and facilities that have become synonymous with Riu Palace resorts. Right in the Playacar area, a short walk to Riu Yucatan, Riu Playacar, Riu Tequila and Riu Palace Mexico, guests have access to all facilities at these resorts (dinner restaurants excluded).

Location: On the beach, near the popular Riu Resorts, 60 minutes to Cancun, 10 minutes to Playa del Carmen and 45 minutes from the airport.

Riu Palace Riviera Maya Reviews

  • TripAdvisor Reviews
  • Hotel Riu Palace Riviera Maya
    • TripAdvisor Traveler Rating
      Hotel Riu Palace Riviera Maya Rating 3688 Reviews
    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness

    TripAdvisor® Traveler Reviews

    Relaxing break but improvement needed

    We had a ok'ish 14 night holiday here and I will start with where improvements are required and any negatives.... remember this is only my opinion with comparisons to other resorts...... Generally... Read Full Review

    2016-09-23 - Reviewed By : Chrisnbea - Peterborough, United Kingdom
    Riu review plus Riu vs Iberostar vs Gran Bahia

    My wife, my daughter and I unfortunately had to came back from our 11 days trip at this wonderful place, the Riu Palace Riviera Maya, which we stayed at from September 6 to 17. We were scheduled to... Read Full Review

    2016-09-21 - Reviewed By : Jo57030 - Montreal, Canada
    Great staff who always go the extra mile!

    Have stayed at the hotel many times and it is always a fantastic experience. During our 2016 September stay my partner slipped on the sand whilst playing volleyball and needed to go to the hospital... Read Full Review

    2016-09-20 - Reviewed By : Shorty502014 - Hampshire, United Kingdom

Riu Palace Riviera Maya Deals

Ask us!
We've been there
Charity C. - ext 525
Nancy K. - ext 510

Hotel Amenities


  • 400 new luxurious rooms
  • Beach club lunch restaurant
  • 5 specialty dinner restaurants
  • Bars, including pool bars
  • Pools
  • Complimentary sun loungers, towels and parasols by the pool area
  • Tennis
  • Children's playground
  • Gym
  • Sauna & jacuzzi
  • Free WiFi
  • Beauty salon nearby (fee)
  • Scuba diving (fee)
  • Parachute sailing nearby (fee)
  • Massage services (fee)
  • Bicycle rental nearby (fee)
  • Medical service nearby (fee)
  • Golf nearby (fee)


Junior Suites include:
  • 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Telephone
  • Satellite TV
  • WiFi
  • Mini-bar and liquor dispenser (replenished regularly)
  • In-room safe
  • Bathroom with shower
  • Hair-dryer
  • Larger balcony
  • Small sitting area with sofa
  • Maximum occupancy 3 adults & 1 child or 2 adults & 2 children
Superior Junior Suite:
  • Same as above, rooms have fountain or pool view
  • Bathrooms with hydromassage
  • Same as Junior suite with larger living area including sofa
  • Walk-in closet
  • Larger balcony
  • Bathroom with hydromassage

All Inclusive Features

  • Breakfast, lunch & dinner daily (buffet & made to order food stations)
  • All day snacks including 24 hour lobby bar
  • 5 specialty dinner restaurants
  • 2 theme dinners per week 
  • Domestic & selected imported drinks
  • Day & night tennis
  • Volleyball
  • Ping-pong
  • Non-motorized watersports: windsurfing, sailing & snorkeling
  • Scuba lesson in pool
  • Gym
  • Sauna & Jacuzzi
  • Daily activites
  • Nightly entertainment
  • Live music
  • Room service for continental breakfast daily

Kids Deals

For the Kids - Babysitting service available for additional fee.


Stay at 1, Play at 6 - Receive full exchange privileges at all 6 RIUs in the area: RIU Palace Mexico, RIU Tequila, RIU Yucatan, RIU Lupita, & RIU Playacar, including disco & drinks until 2am. Dinner restaurants excluded. Transfers not included (a short walk away).
Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Extra Info

Some restaurants may be open for certain meals only and limited visits may apply. Reservations and dress code may be in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Note: Escapes.ca makes every effort to ensure that information on this page is current, however, all information on this page is subject to change without notice.

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