Riu Playacar

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  • Reviews
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Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Overview

Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.


Highlights
  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen



tripadvisor Traveler Reviews
  • Manuel T :
Buena opción para bajo presupuesto.

We stay at Riu Playacar a week ago, we enjoy the stay but we suggest to try Riu Palace Mexico or Riu Palace Riviera Maya, everything will be better on those 2 hotels.We usually stay on Palace but this time we couldn't´t fine rooms available.At Riu Playacar, rooms are just average, beds are old, we love the beach, all days the same food menu.

  • SeymoreTalkless : Toronto, Canada
Lost it's charm

This was our 4th visit, but first time since the renovations. The beach is still beautiful and the food was great. Drinks were always too sweet, but plentiful. The bar/restaurant/cleaning staff are excellent as usual. The location is great, with Starbucks across the street and Playa del Carmen a short walk or cab ride away. The renovations resulted in a mixed bag of pros and cons: two pools are better than one, but not when they both get as hot as bath water from late morning onward.The restaurants now have all the atmosphere of a cafeteria. The loungers around the pool get “reserved” early, which is a pet peeve – if you are not using them right now, let other people use them! The renovated rooms are nice and the beds are much more comfortable than before, but this was the first year we have ever had a bug (ant) problem in our room at this resort. Ants were all over the floor, on the dresser, night stand, etc. The front desk response was to hand us a can of Raid. Yes, it is a jungle, but when staying at an ostensibly 4-star resort, there should be better pest control in the guest rooms and a better front desk response to such problems.Another area for improvement is the quality of customer service provided by the front desk staff. In prior years, the front desk staff have been happy and helpful, directing us to restaurants and such in town. This time, the female staff in particular appeared to take no pleasure in helping their customers, do not smile when approached, and act as if they have better things to do. For instance, we asked a female front desk person for advice on a laundromat in town, and she said she didn’t know (which is fine), but when we asked if any of the other staff would know she told us “no.” The fact that she couldn’t ask one of the five people standing around behind the desk a simple question was a ridiculous and rude response. In such a crowded market where consumers have so much choice along the same beautiful beach, RIU Playacar needs more than a facelift. I suspect this will be our last time here.P.S. If you forget anything, take a quick cab ride to the Walmart in town, where everything (sunscreen, hats, etc.) is less expensive than in the tourist areas. It was about 120 pesos for the Taxi one-way.

  • kevinwparker2016 : Chester, United Kingdom
2017 summer holiday

Just returned from 2 weeks holiday at the Riu Playacar and have enjoyed every minute of it.The hotel room was clean with a good size and comfortable bed, flat screen TV well stocked minibar and optics.The only thing missing was a coffee maker which I missed.The restaurants were good with plenty and varied choices of food.I used the buffet restaurant mostly but I also went to the steakhouse and Asian alacarte restaurants,the Asian alacarte was excellent with a large supply of amazing Chinese food which you could keep going back for more.The steakhouse I felt very rushed,we had only just been seated when our starter dish was placed in front of us before we had even ordered anything.I ordered the ribeye steak which was cooked to perfection and overall the food was very good it was just a pity that the meal seemed rushed.The staff were excellent they couldn't be more helpfull from the cleaners to the bar staff to the maintenance staff who fixed our toilet in less than a hour.The free wi-fi was excellent,the best I have known ,you could use facetime or Skype on the beach which I thought was exceptional.The only thing I must point out and again the hotel staff worked like mad to clear it is the large amount of seaweed that is washing up on the whole yukatan peninsula, our beaches were kept reasonably clearbut on our trip to Tulum we saw beaches that were covered in it.We took a trip into playa del Carmen which is only ten minutes away by taxi and costs about 90 pesos and is worth a walk down 5th avenue or you could take the ferry to Cozumel.In Playacar there are a number of Riu hotels that you can use the restaurants and other amenities during the day but you can only use your own hotel's restaurant at night.Overall I was very pleased with the Riu Playacar and would definitely recommend this hotel.

  • john j : Stockton-on-Tees, United Kingdom
Great holiday

Just about to check out of this hotel after a two week stay. The whole family had a really great time.The bedrooms are good and are large, we had a queen sized bed and a double pullout bed and the room was still spacious. The room had a large walk in shower and no bath. We stayed in block 7 which is the closest to the pools and the beach.The food is really good and there is plenty of choice, and the drinks are great. The beer is call two X and it is a local beer and is really good.Of the three RIU hotels in Playcar this one is by far the best. Give it a try and I am sure you will have a great stay

  • marl273 : England, United Kingdom
Fantastic hotel

Well we returned home on the 8th August after spending 2 weeks at this beautiful hotel.All the staff were fantastic could not fault any of them.Reception were very helpful and friendly.Bar staff pool attendants entertainment staff they all work so hard.Our room was block 3 room 3223 was amazing.It was spotless with lovely clean bedding which was changed regularly.The restaurants were amazing. We loved the steak restaurant.But to be honest you could not choose which was best they were all good.There is lots of wild life around the hotel,we loved watching them.The hotel is on the beach amazing wiews from the pools.Thank you so much for our amazing experience.We arrived home thoroughly relaxed and happy.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  without reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free Wi-Fi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit

Restaurants

Turquesa

  • Buffet
  • International/Steakhouse in the evening
  • Evening dress code

Jade

  • a la carte for dinner
  • Asian
  • Dress code

The Palms

  • Buffet
  • International

Traviata

  • a la carte
  • Italian
  • Dress code

Mexican Restaurant

  • a la carte
  • Dress code

Bars

  • La Cumbia Lounge 
  • Las Olas Swim-up bar
  • Anana Lobby bar
  • La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.