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Riu Playacar

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Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.

  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen

tripadvisor Traveler Reviews
  • Stanner26 : Stockport
Love this place

Another great stay at riu playacar. Missed some of the entertainment team who have left but the team did a great job i didnt join in any of the activities as i was there just to chill on the beach. Lovely to see my favourite barmen Froy and Alberto. Excellent managers and staff. No problems with mosquitoes. Food plentyful drinks plentiful. Love this place and shall be returning.

  • Tina B : London, United Kingdom
Overall review

Visited Mexico for the 2nd time. First time in this hotelTo make it simple a lot of goods/greatsCheck in efficientWelcome drinks and talk through hotel facilitesStaff very very friendly and helpfulRooms big spacious Comfy big bed and spare pillows and blanketAircon Wi-Fi even up to the beachNever had to reserve sun beds Room service Clean Safe facilities Beach towels suppliedUmbrella in room supplied in case of rainIron and ironing board supplied Drinks/cocktails good quality and brandsBreakfast lunch dinner 730 til 2330 always something to eatRight on the beach Bar staff bring drinks out for everyoneFoam partyBbq on beach Entertainment and games dailyReps engaging faves Ricardo and valentinoPool bar (must try Scooby dos)Evening entertainment themes daily 4 a la cartes no need to bookFood good. Always something to eatMain chef on call in evening makes sure that all food to good standard and always topped upDrinks in room good amount and topped up bottles of spirits if running lowOffer taxi service and good rates even for hotel taxis. Not so goodMost times during lunch time mainly food runs out be prepared to wait (was busy this time of year as all vacations to other areas hit by hurricanes opted to change holiday venue to mexico)Served raw chicken as rushed when brought to waiter attention he put all back on grill and didn't recall the cooked meat that was placed with the raw chicken Was some ants in room. But not a major problem may be as we on 3rd floor.Damp in rooms and in wardrobe. Walls need a repaint.Shower in need of replacement Sometimes bedding was not as clean as could beReps. Some Lads do use as bit of meat market at times. Esp with the girls and some only16 years old. Need to stay as reps and ambassador of riu rep team rather than chase the girls Fridge in room not so good. Not cold s0 we use ice machines in building. Pool bar should be for adults only as it's a POOL BAR. Kids with lilos or swimming/diving around jumping of the tables etc just isn't safe. There is marble chairs and tables and not big enough for kids to use as a swimming pool. Think that needs to change for health and safety Would def come again. Met some great people from all over the world. The reps and staff work extremely hard and always smiling and grateful. The reps do put alit of extra hours in too.Learn a little simple Spanish as a lot only speak Spanish. But they do lessons daily. Wouldn't call it high end 5* maybe more a top end 4*

  • MIZ10 : Columbia, Missouri
First time back since remodel....

Second trip to area this year and picked this hotel. We did an ocean view room, well worth extra money. Morning views of beach are wonderful. Pool bar always a little warm by late afternoon, but friendly people from all over the world. Some of staff from before remodel still behind the bar, and entertaining as ever.All staff that we spoke with or just said hello to, friendly and accommodating.Don’t remember his name but Bar Captain (very thin one) always had a smile and loved his mini Spanish lessons. His staff pool bar staff was excellent. Only tip is to tip! Good service is expected but when some go above and beyond give them a tip. Very appreciated and well deserved.

  • Joanne R : Jamaica
Fantastic time

Fantastic holiday,reading some of these reviews are laughable,rooms were lovely,food was good,especially the steak house and Mexican night,branded drinks,which made a massive difference to local brands.staff couldn't do enough for you.always happy to oblige.occasionally the evening entertainment was a bit boring,but that's up to you.a trip to coco bongo is an absolute must,expensive but worth every penny.couldn't find anything to complain about.beach is beautiful,sea is warm,pools are lovely and clean ,one of the best hotels I've stayed in.highly recommend it.

  • LB590 : Doncaster, United Kingdom

Booked this hotel at a great price with Thomson. Was not disappointed, it exceeded my expectations. Lovely clean hotel, not massive but had everything you could need. 4 a la carte restaurants and a buffet, all of the Food was fabulous! Brilliant hard working staff and our rep was great too. Only have one complaint and that's the shower could do with updating, as it was a bit rusty. Would definitely return to this hotel again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  without reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free Wi-Fi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit



  • Buffet
  • International/Steakhouse in the evening
  • Evening dress code


  • a la carte for dinner
  • Asian
  • Dress code

The Palms

  • Buffet
  • International


  • a la carte
  • Italian
  • Dress code

Mexican Restaurant

  • a la carte
  • Dress code


  • La Cumbia Lounge 
  • Las Olas Swim-up bar
  • Anana Lobby bar
  • La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.