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Riu Playacar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.

  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen

tripadvisor Traveler Reviews
  • Susan E : Athens, Georgia
Great Vacation with our Granddaughters!

My daughter is a RUI fan and booked this All-Inclusive resort for a spring break holiday with our grand-daughters, ages 3 and 6. We went along to spend time with all of them. What a great vacation we had! First of all, they booked this RUI because it was kid friendly. There were activities the girls attended which they loved. At night, there was a kids show before the adult show they went up in stage and participated in. The grounds are beautiful, and the rooms very clean. Food was very good; however, if you want to eat at the steak restaurant, you will need to get there early, as they do not take reservations and the number of tables is very small. We had to wait almost 45 minutes before we were able to be seated. We did not go to all the evening shows while we were there, but did see the Elvis show, which was good. With your bracelet you will be able to visit some of the other RUI resorts in the area. We walked to two others for the lunch buffet one day. Across the road is a shopping market. We took the girls one afternoon to get braids with beads put in their hair, price was very reasonable. We did have to arrange for transportation from the Cancun airport, came to approx. $46 per person round trip. The pools were great, beach was beautiful with the blue water, but there was a lot of seaweed along the water's edge. The only negative thing I will say about this hotel is that there is no shampoo or conditioner in the room. There is a dispenser in the shower that says soap/shampoo, it is really just soap that will not make suds in your hair. I asked at the front desk for shampoo, they did not have anything different. be sure you bring your own. All in all a very nice place we would definitely go back to.

  • Drea0047 : Illinois
Above and beyond

My family, me and husband (to be) stayed for wedding weekend. The staff really went above and beyond to make sure we had a great stay and to give us a great wedding dinner. The whole weekend anytime we saw them they always wanted to know how we were enjoying ourselves. The hotel has recently been remodeled and I think it has been my favorite stays to date at a RIU and we have stayed at the palace's as well so that's saying something. The pools are probably my favorite they are saline and with my 5 month old we were really able to enjoy the pools without all the crazy chemicals! Also I found the food to be really good, we ate most nights at the buffet(easier with 5 month old in tow), buy it has a great selection and honestly enjoyed it a lot. Thank you to all the staff and especially Elena and Philiberto.

  • Rebecca D : Houthalen, Belgium
Fantastic, beautifull, clean and lovely people

We went begin april 2017 and it was great! The people of the hotel were very helpfull and friendly. From the reception, to the bar tenders, animation people, cleaning service... for us a A+!!! The entire hotel was also very clean. The room was beautiful and very clean. Animation was FANTASTIC! Food was super. We had a lot of choise and it was also very hygienic. 5 th Avenue was like 5 min away with the taxi and it was 90 pesos. The beach beautiful. We dont have any negatif point to say about this hotel.

  • Dentist22 : Stourbridge, United Kingdom
Amazing family holiday!

Myself, husband and 2 children (aged 4 & 1) have recently returned from a 11 night stay at this hotel. It is modern, clean and tidy. We upgraded to a junior suite and we weren't disappointed- the staff rang us to check we were happy with our room. Check in was swift and our suitcases were taken straight to our room. Food was varied and plentiful- plenty for our son also who can be a fussy eater. Pools lovely and clean and a nice temperature- plenty of sun beds around pool and on beach- no need whatsoever to reserve any as even at 10/11am still lots available. They brought round trays of cocktails, soft drinks, iced coffee around pool area all day- if they didn't have what u would like on tray then they would take your order and bring you whatever drink you like. All staff friendly and went out of their way to ensure you had an enjoyable holiday. Our 4 year old used the kids club and the staff there were lovely and made him very welcome and came around pool to find him to ask if he wanted to join in whatever activity there were doing next- lots of different activities for the kids throughout the day- was good to get him out of the sun for a bit. Beach is absolutely gorgeous and literally a stones throw away from the pools. Air conditioning worked very well, rooms cleaned to a good standard. Mini bar in room restocked every other day with soft drinks and beer- optics in room of vodka,gin,rum and tequila! Shopping centre across the road and Playa del Carmen town a 20 min walk or a 5 min taxi ride which cost 90 pesos. Evening entertainment was good and our son enjoyed mini disco which was on beforehand. Cocktails are lovely! So much choice! We realised at Cancun airport that we had left our babies carrier in our room- we contacted the hotel when we returned home and they were very helpful in locating it. Only thing that could maybe be added to the room is tea & coffee making facilities- doesn't really bother us but I know some people like a tea or coffee as soon as they wake up. Also if you have a pushchair or mobility problems request a group floor room as there are no lifts at this hotel. We were on the second floor so it did mean carrying the pushchair up 2 flights of stairs which wasn't too bad but could of been a struggle had we been on the 3rd floor! We had a fabulous holiday and will definitely be returning to this lovely hotel!

  • Mindy S : Rochester, New York
Nice vacation

There were just as many pros as there were cons.The beach was one of the best we’ve seen in Mexico. The room was great with a spectacular ocean view, but there wasn’t a coffeemaker or any clocks. The shower only had a half wall and the water always sprayed thru the window leaning into the room or the bathroom. (Usually both)There were three pools but they were all within yards of each other and they weren’t very big. Speaking of the swim up bar, the service was incredible. As busy as it was, you never waited too long. But, there are kids at the resort, and that pool wasn’t adults only. Kids were allowed to run free including on the tops of the marble table tops to jump into the water.There is a buffet and four restaurants only the Asian we learned was also a buffet. (And not very good.) The food was pretty good although the menus are limited and there is little change in the buffet daily. The 24-hour snacks were never filled. When we got there three nights all that was left were salads with oil and vinegar. All of the sandwiches, burgers, hotdogs are nachos were empty. They cook burgers near the pool with the swim up bar, but the meat had a taste and texture of meatloaf. We had a ‘nice’ vacation but it is not a place we will return to.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  without reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free Wi-Fi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit



  • Buffet
  • International/Steakhouse in the evening
  • Evening dress code


  • a la carte for dinner
  • Asian
  • Dress code

The Palms

  • Buffet
  • International


  • a la carte
  • Italian
  • Dress code

Mexican Restaurant

  • a la carte
  • Dress code


  • La Cumbia Lounge 
  • Las Olas Swim-up bar
  • Anana Lobby bar
  • La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.