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Riu Playacar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Overview

Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.


Highlights
  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen



tripadvisor Traveler Reviews
  • Jess B : Bolton, United Kingdom
Great holiday in Mexico

This was our first time staying in Mexico and we loved it. The hotel is great and you cannot fault the staff who bend over backwards for you. I am a vegetarian and other than one lunch time there was always plenty of choice. The range of cocktails included on the all inclusive is amazing and the air con in the room is a life saver. The other great thing about this hotel is there are plenty of sunbeds on the beach and by the pool. There are a couple of things which meant it didn't quite get 5/5. - some of the items in the room (shower, lamps and around the mirror) are looking a bit rusty. We also had to call to get out shower fixed on the first day, which was fixed in a couple of hours. The USB plugin also didn't work- I know bugs/mosquitos is something you can't avoid however the bar in the evening it is hard to avoid being bitten as well as tiny bugs in the room. It felt like small citeronela candles at the bar or plug-ins in the room would have helped- there are lots of people selling cigars, jewlery etc. on the beach. With no attempt by the hotel to stop it, with it being a private hotel beach I wasn't expecting it or at least life guards to be moving them along. All in all it was a great hotel and by far the best all inclusive I've been to.

  • Jackie123Verwood : Verwood
Another Awesome holiday!

Just returned from another fabulous holiday at this hotel and can't say enough good things about it. We were in block 7 (as we requested) we had a super view of the glorious beach and pools. Thank you to Samuel for keeping our room pristine. Once again the food was plentiful, varied and of excellent quality. I cannot speak highly enough of the hotels staff from the cleaners, keeping everything spotlessly clean, to the bar staff, gardeners, waiters etc: they are all extremely hard working, take pride in what they are doing and happy at their work. The animation team do a fantastic job they are full of energy and enthusiasm (especially Fernando and Gabriel), it doesn't matter whether you are young or old, they include everybody; But there is no pressure if you don't want to take part. The only slight criticism I have is of some of the night entertainment shows, most were very good but a few were disappointing. My husband done a 'sky dive' (he still won't stop talking about it!) and he would like to say a HUGE THANK YOU to Alex from Scuba Caribe for organising it with 'Sky Dive Playa' in Playa Del Carmen, Michel the pilot and Igor, who dived with him. They were awesome!! And so is the video they took - well worth the money. Special thanks go to Jeronimo for serving us with drinks on the beach, Alberto (at the top bar) for once again making the best margarita's and the animation team, Fernando, Gabriel, Valantino, Jesus etc for keeping us all entertained.

  • FIRMSPHANTOM : Windsor, Canada
A repeat vacation!

Good food. Wonderful staff everywhere! The best beach to walk or play in, be careful as waves can get rough, stay near shore ,bonus it has a sandy bottom.A smaller resort There are no elevators and 3 floors so keep that in mind when booking.We've been twice in 14 months! A first for us. Good for couples and family's.

  • Harlequins15 : Porth, United Kingdom
Superb Place

Just returned from The Riu Playacar in Playa del Carmen,Mexico & cannot say enough good things about this hotel.To start with the room we were given in block 7 was absolutely superb,front balcony view over the walk way with a nice view also of the sea,but I don't think there would be a bad room in any block but I would definitely suggest blocks 7 & 8!!😀👍🏻.The food is never ending & a completely varied menu on each visit.There are 3 speciality restaurants,an Italian,Asian & a Steakhouse besides the main buffet style restaurant so a good selection but I have to be honest the Italian & Asian were not to my liking but that's not saying anything wrong with them it's just my choice.The Steakhouse though does the best steak had in a longtime.Theres plenty of entertainment on offer from the hotels entertainment teams which goes on mostly all day if you want it,then also in the big hall they have in the night,with also some good acts & some not so good😂but all enjoyable.The hotel sits right on the beach which is superb & that offers water sports some of which are free but others at a price,& they are a bit pricey(jet skis)but you don't have to do them.There are plenty of beds for everyone,on the beach & by the 3 pools,although our 2nd week was spoilt a little by a group of people from England(im from UK)who decided each morning to keep 17 beds for themselves.....I can accept 2,but 17 stretches it a bit especially as they complain about other nationalities doing this type of thing,so perhaps the hotel can look at ways of Policing this nonsense?Thats just a minor thing though & not a hotel gripe.I cannot speak highly enough of the hotel workers & don't just mean the entertainers but the general workers,from cleaners to gardners to restaurant staff to bar staff,they are the most hard working happy people you could wish to meet & really makes your holiday with their happy,"Ola",each day,brilliant people!!I cannot understand how this hotel,having booked through Tui,is not a Platinum rating hotel in their brochure when it's head & shoulders above the Riu Tequila which is a Platinum so definitely recommend the Riu PlayaCar over the Riu Tequila.My only small gripe is new shower heads would be nice but apart from that not a single bad thing to write & will definitely be returning.

  • Mitchy1957 : London, United Kingdom
Stayed at the Riu Tequila but ............

as we have already booked to stay at the Riu Playacar in September 2018 we thought we would go across to see what we are getting for our money. Have we made the right choice .... without a doubt. This hotel was excellent (for the facilities that we were allowed to use as RIU customers) and we are glad we have booked to go here and not back to the Tequila. As part of the RIU hotel package in Playacar resort, if you stay at the Tequila, Yucatan or Playacar hotels you can use all the facilities at each sister hotel but you must have your breakfast and evening meal in your designated hotel.We used to walk over to Playacar every day and park ourselves on the beach under the palm trees - idyllic. Waiter service on the beach (Jeronimo) was excellent and often. Was always a bed to be had on the beach and likewise around the pool areas. Spotlessly clean as well in all public areas.We had lunch at the restaurant every day and the selection was excellent. Always piping hot food available. The thing we liked best of all (compared to the Yucatan) was that the food was behind closed doors and therefore, although the birds could access the general eating areas, they were unable to get into where the food was kept. We spent quite a bit of time in the bar areas as we had 3 days of continuous rain whilst there and these too were efficiently served and kept clean. No idea what the bedrooms are like as we never asked to see one but as previously stated, we are so glad to be going to this hotel next summer and if you are thinking of choosing it, you will have made the right choice.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  without reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free Wi-Fi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit

Restaurants

Turquesa

  • Buffet
  • International/Steakhouse in the evening
  • Evening dress code

Jade

  • a la carte for dinner
  • Asian
  • Dress code

The Palms

  • Buffet
  • International

Traviata

  • a la carte
  • Italian
  • Dress code

Mexican Restaurant

  • a la carte
  • Dress code

Bars

  • La Cumbia Lounge 
  • Las Olas Swim-up bar
  • Anana Lobby bar
  • La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.