Riu Playacar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.

  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen

tripadvisor Traveler Reviews
  • Hellou19 : Aldershot, United Kingdom

Really lovely hotel with great staff in all areasThe bar staff work really hard as do the entertainment teamFood was very varied in buffet restaurant and the Italian steakhouse and Mexican are fab toBest hotel out of the Riu tequila and Yucatan. Although the holiday makers from both hotels can and do use the Riu Playacar alot

  • P89essex :
Nice hotel good location

Hotel was really nice plenty of choice with food pools were clean and always enough sun beds just one thing if you are staying as a group of 3 adults they do not offer a room that will accommodate that instead you will be given a travel bed or a sofa bed and you will also only receive 2 wifi codes but they can issue an extra one upon request

  • Cristina V :
2.5 resort! Not worth it!

One star for the pools, one.five star for the beach! We are expecting at least a 4 star but the resort was nothing great. I wish we would've paid a little extra and did the Royalton in Cancun!PROS:+ The location is minutes from Playa Del Carmen 5th Ave! Taxi was never more than 5$ USD.+ Beach was beautiful as a Mexican beach could be. Beach was clean, always chairs available!+ Always open room in the poolsCONS:- The food was HORRIBLE! Sure they have a lot of choices but they are just like cafeteria food. Even the french fries were small and had a funny taste. This was HUGE being that it is an all inclusive!! We will NEVER come back to this resort for this reason entirely. Food was not hot! Meats tasted funny. Maybe we were just spoiled from being at higher end resorts!- OUR SHOWER SMELLED LIKE HUMAN SEWAGE! It was HORRIBLE! Said something to a woman and she acted like she has no idea. The stench was disgusting!- Shower only had hot water during the day -- towards the night, barely warm was available.We tried to leave the resort on Sunday and the management team was not in apparently to give us a refund. THIS IS A 24 HOUR RESORT!!!! Expedia told us we had to stay in order not to lose our money!!! We were essentially stuck.This resort is below average. Prepare to be dissapointed if you have been to 4 star + resorts. The only thing going for it are the pools, beach, location. Other than that, the rooms feel cold and uncomfortable. Hard chair seating beyond the bed.We are really suprised by the ratings that they aren't lower. I guess if you have been to Mexico before you will definitely know there are MUCH and MANY better options than this place!!! They could care less how your stay was. Never asked.

  • tjcarm : Chorley, United Kingdom
Only visited whilst staying at RIU Yucatan

We visited this hotel for drinks and lunch a few times whilst staying at the RIU Yucatan. We had called in 18 months ago but didnt rate it then. The transformation is amazing. I hardly recognised it as the same place. When we were booking for this last holiday the Playacar came up and I had refused to consider it as I didnt know it had been so dramatically changed. We will definitely consider it in the future.

  • pollypocket53132 : Milwaukee, Wisconsin
Third Visit--Home Sweet Home!

Another wonderful stay at my Mexican home, Riu Playacar! Carlos checked me in with a friendly smile and a cold welcome cocktail. He gave me room 4123 with a huge king bed instead of two doubles. Once again, I couldn't get enough of the lovely scent coming from the A/C vents. It never fails to make me feel at home. The entire hotel was decorated for the Day of the Dead and Halloween. All the servers were in costume. My server, Abel, had my drink memorized from day one. If you sit outside closer to the stairs, Abel will take great care of you. Riu is known for great food, and this visit was no exception. Beautiful fruit sculptures, chocolate displays, carved pumpkins etc. The bacon tasted better than last year. The omelet station and smoothie bar were lovely as usual. Coconut ice cream amazed the taste buds all over again.The tortie cat was still around, along with a few new friends. The famous Playacar beach was completely clear of seaweed this year. I went snorkeling, and saw three sea turtles and two stingrays all within one hour! Our guide went down and picked up a gorgeous conch shell for everyone to see. My favorite excursion was Chichen Itza Express. We learned a great deal about Mayan history and traditions. Another fun one was the Royal Dophin Swim in Puerto Aventuras. Close encounters with a sea lion, feeding an 800 lb manatee, followed by a catamaran ride.The best nighttime shows were Mexican Folklore, Michael Jackson, and Circus night. Do not miss the Sing and Gargle act--absolutely hysterical! Try singing La Cucaracha with a mouth full of tequila and you will see why :o)

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  with reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIUĀ®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free WiFi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit



  • Buffet
  • International/Steakhouse in the evening
  • Reservations required for dinner; Evening dress code


  • a la carte for dinner
  • Asian
  • Reservations required; Dress code

The Palms

  • Buffet
  • International


  • a la carte
  • Italian
  • Reservations required; Dress code

Mexican Restaurant

  • a la carte
  • Reservations required; Dress code


  • La Cumbia Lounge 
  • Las Olas Swim-up bar
  • Anana Lobby bar
  • La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.