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Riu Playacar

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
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Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.

  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen

tripadvisor Traveler Reviews
  • cynthia_alfonsin : Madrid, Spain
Fantastic. 10 out of 10 to the entertainment crew

Great hotel. I'm still on holidays enjoying the Caribbean Sea... the hotel is great. The toms are spacious and kept really clean with everything you can need. There are three swimming pools one of them with a bar inside so you can swim and enjoy your cocktails. There are plenty of sun beds and the waiters walk around with drinks all the time. The hotel is not crowded and the bar staff is lovely. There is always something going on and activities which is great. I specially enjoy Zumba. Claudia is really good and so are the rest of the members of the entertainment crew😊.Located in front of the beach. The food is really nice with a lot of variety and available 24/7.The crew had to suffer my bad dancing at times but they are really nice, it really makes a difference in a hotel to have such lovely people working for you. Erick, Polo and Celia 👍👍.Cocktails are good and if somebody likes animals you will see some wildlife walking around the hotel which I think is very cute.

  • Pajaro : Montevideo, Uruguay
Excellent Hotel, Excellent Food, Excellent Beach

I visited in early May with a group of girl friends. There were six of us, so we had three double rooms, so to have one bed each. We were celebrating our 60th birthdays and had a wonderful time. We asked for groundfloor rooms since there are no elevators, and also for the nearest building to the beach, number eight. They complied and service was always very nice and helpfull.The restaurants were incredibly good. I was used to the Timeshare vacation rentals hotels with all inclusive, but they dont compare to the quality of the food in Riu Playacar.We went mostly to the beach, only went to the pool for acquagym which was great activity. The guys in charge of recreation were very profesional and educated, Jesus and Polo, amazing guys. The city center is five minute taxi ride. Taxi fares are fixed, you know it once you board the cab. You can walk to the city center, its a 30 minute walk, aprox 3 km.The gym is small, we walked through the neighbourhood early in the morning before breakfast. Always super safe.Had a great time buying silver jewelery from the sellers at the beach. Remember to ask for a lower price always, the expect it and will give you a discount if you buy more than one piece. Its incredible not to have timeshare sellers! Amazing peace!

  • Mox086 :
Enjoyable Stay

Stayed here as a couple in June and had a really good time. A good mix of nationalities also a mix of younger and older couples, families and small groups so ideal for anyone really. The buffet food was nice with a good selection also the steak house and Asian restaurants were really good the Italian restaurant was a bit hit and miss. The staff are really friendly and helpful, the hotel is in a brilliant location on a big beautiful beach and only a 25 minute walk or 90 peso taxi into the town with a good selection of bars restaurants and shops. Also if you would like a change of scenery you can use the Riu Tequila and the Riu Yucatan which are only a 5 and 10 minute walk from the Riu Playacar. There are lways sunbeds available around the pool and around the beach and the staff keep you entertained all day. All in all excellent value for money and if you are the type of person to visit the same hotel more than once I think you would definitely be visiting the Playacar again.

  • Elaine B : Kilmarnock, United Kingdom

We stayed here from 23rd May- 6th June, arriving from Glasgow. Check in was very swift and we quickly made our way to our room. I had emailed ahead requesting Block 7 or 8 with a courtyard view. This was honored, along with the room beautifully decorated as the holiday was for my husbands 50th Birthday, including a bottle of champange and choc dipped strawberries. The room was spotless, with a very well stocked fridge. The rooms were cleaned every day. Please make sure to tip your cleaner and the guy who stocks the fridge. They work increadably hard, and are always smiling and happy!I loved the whole feel of the hotel, its bright, clean, modern and very well laid out. The pools are lovely, with plenty of activites going on all day. The pool bar is also really nice with great staff! The beach has loads of sun loungers, even if you go early afternoon you will find some available which is great as guest at Riu Tequilla have access to the beach too. Staff come round very frequently to offer drinks. The resteruants are very well decorated, again bright and modern. We visited the steakhouse and wasn't that impressed with our meal, but loved the Asian resteraunt and visited it twice during our stay. We never had to book. Again staff in the resteraunts are always very friendly, and always smiling. The buffet resteraunt had lots of choice for breakfast and dinner. Lunch is served in the resteraunt near the pools. The food was really good, with lots of choice, but however after a 2 week stay, we found it a bit repatative. Again all the resteraunts and the buffer were spotless, and all the staff were very hard working, yet always smiling. Please tip as they really do appreciate it and most of all deserve it!Entertainment was a bit of a hit or a miss in the evening, and we often went to the Tequilla at night. However, I can not rate the whole animation team highly enough. Each and everyone of them work very long hours! They mingled with everyone, even if you didn't want to take part, they still had time for you, and never pressurised. I loved watching the many activities during the day, and I had to personally pass on my gratitude to (who I believe was the head of Animaiton) just prior to our departure. Again, I can't thank ALL the staff in every department of the hotel highly enough, and to see the pools getting checked every day, to the lamp posts being washed from top to bottom, was a clear indicator of how clean the hotel is.Would I return in???? YES, in a heartbeat!

  • Slawek K :

I have stayed at this hotel for 2 weeks which were lovely, everything on the right level, service plus first class dining, rooms clean and well cared for so you can complain, great location, very close to either the beach or the center ... I will be back someday ... I especially greet Mexican beauty named Frida ...

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  without reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free Wi-Fi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit



  • Buffet
  • International/Steakhouse in the evening
  • Evening dress code


  • a la carte for dinner
  • Asian
  • Dress code

The Palms

  • Buffet
  • International


  • a la carte
  • Italian
  • Dress code

Mexican Restaurant

  • a la carte
  • Dress code


  • La Cumbia Lounge 
  • Las Olas Swim-up bar
  • Anana Lobby bar
  • La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.