Riu Playacar

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Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.

  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen

tripadvisor Traveler Reviews
  • paradise51 : chicago, illinois

CHECK IN--EZ but we could not check in til 3pm and you have to pay 50 cents a day for clean up fee.LOBBY--Beautiful and Spacious. 3 minute walk from lobby to the beach.ROOM--Surprise BIRTHDAY decorations so cute:-) mini bar stocked and cold, A/C perfect temperature, walk in shower always had hot water, bed comfortable. HOUSEKEEPING--Room cleaned to perfection everyday with different art work animals made with towels LOCATION--15 minute walk to 5TH AVE for shopping taking the FERRY to Cozumel & ADO bus.FOOD--Buffet delicious lots of variety ITALIAN restaurant stuffed chicken so good and my husband loved his shrimp and pasta dish. Beach BBQ everyday at 12noon with hotdogs, burgers and steak.BEACH--Absolutely Beautiful white sand & turquoise water. Plenty of palm trees for shade.ENTERTAINMENT--Show every night at 9:45pm. Shout out to VALENTINO and the rest of the staff EXCELENTE!MY HUSBAND & I HAVE BEEN TO ALOT OF RESORTS & THIS IS ONE OF THE FEW WE WOULD REPEAT :-)

  • meina b :
Not great at handling wedding parties

My husband and I recently had our wedding in Playa del Carmen in Mexico and decided to have our 60 guests stay with us at Riu Playacar. Prior to coming to Mexico we and our wedding planner tried for several months to contact to Riu Playacar to see if we could arrange block room rates, but never got a response. We decided to go ahead and ask our guests to individually book their hotel. When we arrived we made sure to immediately flag for the manager that we would have a large wedding party coming in at different times during the week. The manager assured us numerous times that they would make sure that all of our guests would have a smooth checking in process and stay on the same property as us. For those that do not know, Riu has a family of hotels in the Playacar area, so sometimes they upgrade you to a completely different property. To ensure that this would not happen, we brought our wedding guest list to share and even went through their hotel list to mark off all of our guests that would be arriving.You would think that because we're renting out more than half of Riu Playacar's rooms that they would take the extra care and attention to make sure that the conversations we had with management would trickle down to staff...NOPE! As our guest started checking in, several of them found out that they were being sent to a different Riu, something we had explicit asked management not to do. When we confronted the staff, it was revealed that management never communicated our circumstances with them, which resulted in more headaches and wasted time. By the end of the week, Riu Playacar was finally able to get everything in order, but the damage was already done. At least half of our wedding guests had difficulty checking in or getting into the right room. If you're planning to host your wedding guests here (or have any large party come), be aware that there are serious communication deficiencies with Riu Playacar.

  • Nurseknight_2002 : Stockport, United Kingdom
Hotel Riu playacar

Positives:Clean hotelFriendly staffNice foodOn the beachNice SpaGym good for a holiday workout and plenty of exercise classes during the dayTaxis are a set priceDisadvantages:Entertainment poor at night, felt like butlins and not 5 star entertainment.Hotel more for families rather than adults.Nice pools and a separate one for children which is nice but parents insist on using the adult ones with small children.Not much going on outside the hotel, if you want a more local feel then it is a taxi ride to playacar.The consensus from our party is that we would not return.

  • emily2385 : Hayle, Cornwall
Our unforgettable engagement

I'll never forget our visit as we got engaged on the beautiful beach in front of the hotel. The food was really good and so was the drinks selection.The staff were friendly and couldn't do enough to keep the premises immaculate. In addition, some often delivered drinks to our sun loungers.Playa del Carmen is a 40 minute walk along the beach. The town itself is a typical tourist destination. We did manage to find a tour provider who arranged a couple of reasonable trips to the Mayan ruins and Cenotes. On our check out day we were able to drink, eat and use the facilities at the hotel until our pick up time, which we thought was a nice gesture. We spent a week here following a week in and around Mexico City for the Day of the Dead celebrations which we would highly recommend.

  • DeuceWooo : United Kingdom
I'd choose Playacar ...

every time, if I had a choice. We did however stay at the Tequila but had the use of both the Playacar & Yucatan. Although similar to the Yuka, it was smaller, & quieter & I liked that. I enjoyed lunches here, as there was hardly anyone in the dining area & the food was really good. The grounds were beautifully kept, & the hotel reception was very welcoming & smoke free!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  without reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free Wi-Fi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit



  • Buffet
  • International/Steakhouse in the evening
  • Evening dress code


  • a la carte for dinner
  • Asian
  • Dress code

The Palms

  • Buffet
  • International


  • a la carte
  • Italian
  • Dress code

Mexican Restaurant

  • a la carte
  • Dress code


  • La Cumbia Lounge 
  • Las Olas Swim-up bar
  • Anana Lobby bar
  • La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.