Riu Playacar

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.

  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen

tripadvisor Traveler Reviews
  • Mervyn M : Bristol
September 2016

The reception we had when we arrived was warm and welcoming, The room was on ground floor , which was what we wanted as there are no lifts, the room was always kept clean , and nothing was to much for him,There was a big verity of food for breakfast, you should be able to find something, The dinner in the evening was good no problems what so ever, There was a restaurant open not far from pool area where you could eat fir most of the day, I found that the food was fine,They have a swim up bar ,but I didn't use it, My holiday was fir relaxion , but alas the animation team music was far to load , they had 2 pools , but the music where the games was not being played was still to load,We did go to the beach pleanty of sun beds, no problem getting one, but again the animation team would spoil it for me with there blaring music,The evening entertainment was ok,I've seen worse, There are shops opposite the hotel it's worth a walk round them. Internet you have to pay fir in your room , I was told you would get it free by pool I did not receive any signel, but you could get it in reception area and that was free,When it rains the walkways are slippery

  • conbgil : Eyemouth, United Kingdom
Amazing holiday!

Spent 2 weeks here, our first trip to Mexico, and we will definitely be back! On arrival, after an hour transfer (it didn't feel like that long) we were welcomed and shown to reception, given a drink, checked in and given info that we needed. Bellboys took our luggage to our room for us! Room: we were in block 5 that was nice and quiet equal distance from main area and pool/beach. Room was lovely and clean, modern and very spacious. Mini bar stocked every 2nd day and included in all inclusive. Maids cleaned room every day. Air con is brilliant. Room has hair dryer, iron and boArd, and safe. Food: there is a main buffet- great selection for breakfast lunch and evening meal, food was very tasty. Staff helpful and regularly check for drinks etc. There is a steakhouse, Mexican, Asian and Italian. All lovely but steakhouse was our favourite. No need to book, and no restrictions on amount of times you go or what you wear aslong as it isn't beachwear. Bars: there is a 24hr bar near reception which offers snacks too, 2 bars at theatre area for evenings, pool bar and swim up bar. Everything you could imagine they have, beer, cocktails, spirits, prosecco, wine , soft drinks the list goes on. Waiters go around the pool and beach offering drinks and taking orders. Staff were excellent. Very friendly and help if you have any problems. The entertainment staff were brilliant, work very hard to make sure everyone is having a good time and also aren't pushy to make you do any of the day time entertainment. The pool and beach area was always kept clean and tidy.. along with all the grounds of the hotel. Never had a problem getting a sun lounger, there is plenty. Overall we had no complaints about this hotel, it was beyond our expectations. Would highly recommend this hotel, to any age group as it suits everyone.. couples, family's, young and old.

  • GeeArmer : Broadstairs, United Kingdom
The best holiday ever!

Where do I start? As soon as we got to the hotel it was clean, we were greeted by the friendliest receptionist ever, he told us all our details whilst we had a nice cold refreshment, we then walked to our room and our suitcases were with us within 5 minutes. The room was so lush!!!! We were in the 8th block, next to the restaurant, both pools, pool bar and the beach. It was kept clean every single day, the food was brilliant, a massive selection every day, the steakhouse you must try!!! Which is also in the all inclusive package (BRILLIANT) best steak ever!!!! The entertainment team were excellent! Couldn't do enough for you - always making an effort and always smiling. My other half also proposed so this holiday was extra special. I'd recommend it to anyone!!!!! Literally couldn't fault one thing. We loved it so much on our last day we were looking at holidays for next year to go again. Please go if you have the chance you'll have the best time!

  • pricefamily18 : Ledbury, United Kingdom
Great holiday

Lovely clean hotel . Staff can't do enough for you. Beautiful surroundings . Pool bar is excellent . Would recommend this hotel to any one who wants to try Mexico . Beaches are stunning . Had a great holiday here will definitely be going back .

  • gianniegall b : Boca Raton, Florida
Good hotel for the price you pay

The hotel is very beautiful and clean. Employees very polite. Rooms are nice and you have bottles of different drinks in your bathroom refilled every 2 days. The beach is beautiful. There are plenty of chairs and also there are two pools where you can relax. The only negative comment I have is that the drinks taste horrible. The mix they have for the martinis for example taste nasty. Strawberry daikiri was the only good option. There were couple options of restaurant. The one of grand buffet for breakfast, lunch and dinner was the best one. Its a good option for the price you pay.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  with reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free WiFi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit



Style - Buffet

Cuisine - International/Steakhouse in the evening

Reservations required for dinner; Evening dress code


Style - a la carte for dinner

Cuisine - Asian

Reservations required; Dress code

The Palms

Style - Buffet

Cuisine - International


Style - a la carte

Cuisine - Italian

Reservations required; Dress code

Mexican Restaurant

Style - a la carte

Reservations required; Dress code


La Cumbia

Lounge bar

Las Olas

Swim-up bar


Lobby bar

La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.