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Please note that due to the statutory holidays in several provinces, our office will be open on Monday from 8am PT to 6pm PT.

Riu Playacar

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
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Our Opinion

This is an amazing resort that is situated perfectly close to the beach. With body boards and kayaks available free of charge, there is plenty to do at the beach. The resort grounds are also decorated and well-maintained. Nightly entertainment is held very late at night near the beach, so make sure that you book a suite away from this area, if you're wanting to wind down early at night.


Enjoy the stunning Caribbean Sea views on an unforgettable beach at the 5-star RIU Playacar. On the Yucatan peninsula in Playa del Carmen, you will discover an exceptional resort with an oasis of comfort, and service immersed in luxury. As part of an elegant development, which includes a modern 18-hole golf course right nearby for guests to enjoy.

Location: Directly on the beach in Playacar, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.

  • Great beachfront location with gorgeous white sand
  • 3 Beachfront pools offer swim-up bar and tables, pool loungers and kids' splash pool 
  • Spacious modern rooms with private balconies
  • Lots of activities and water sports
  • Located close to downtown Playa del Carmen

tripadvisor Traveler Reviews
  • DonnaI10 : Winnipeg, Canada
Fantastic Holiday at Riu Playacar

This is our 4th visit to Riu Playacar, 1st time after resort was renovated. Awesome job at renovations...Arrived Jan. 21/2017 for a 2 week visit, received a room in building 2 , checked with front desk next day to see if we could move to another building further away, staff at the front desk was accommodating and helpful and we got to move right away... all staff at the resort are wonderful but a special shout out should go to waiter Guillermo , every day for breakfast and lunch ( except Wednesday-his day off) he was there with coffee and juice and a huge smile - we remembered him from 2 years ago on our last visit, so it was special for us to see him again. Food was very good and very plentiful , ate too much of course.. best Piña Colada's ever.. enjoyed the stretching on the beach in the morning, aqua exercise, and of course Zumba classes, Weather was great, Fabulous beach, Caribbean Sea awesome. Go to this resort again? Absolutely

  • Giulia74Amsterdam : Amsterdam
More plus than minus

With my husband and 4 years old daughter, we spent a week in this hotel. Plus: the hotel is spotless clean, the staff is always very friendly, the all inclusive drinks are a big plus and there is a service on the beach and and on the pool, very nice! The pool and the beach are nice and you always find a sunbed available. Minus: the humidity in the rooms is really unbearable! Everything is constantly wet and it feels like sleeping in wet sheets. Even paper was soaked.. they should really put a humidifier in each room (like they do in Dubai)! The food is frankly poor.. the choice is huge but everything is almost without any taste and looks precooked. Also the a la carte restaurant (I tried the Italian where usually nothing can go so bad) was terrible.. but again the service is so good! All in all a nice place that would deserve a 3 or maybe almost 4 stars but surely not a 5!

  • Carole D : Cornwall, Canada
Can you say AMAZING?!?

LOVED LOVED loved our stay at RIU PLAYCAR! PERFECT resort in every way! Playacar is a safe gated area! Beautiful sandy beach, you can walk a long way along the beach on both sides of resort! To the left, you can walk to Playa de Carmen (20-30 minute walk from the resort)! LOVED it!!! A must do!Hotel has been renovated and what a beautiful modern clean looking concept!!! Many spacious and airy areas to hang out! Pool areas are huge!!! Lots of loungers! And for those who love a swim-up bar, you'll love this!We had a beautiful spacious room with comfortable and cool AC in building 7 (THANKS Ivette for making this happen for us! WE LOVED IT!) And THANKS to our cleaning guy Samuel for keeping our clean smelling and spotless everyday!!!ALL staff is professional, friendly and attentive! A special shout out to Pedro! Love his friendly nature-- he knows how to make his guests feel welcome! Bar areas are also great! HUGE thank you to Alfredo (best smile EVER) and to Froy for making our time there remarquable! They make a great team! Thank you to Osvaldo at the other bar area for the great margaritas azul in the big glass! Lots of palm trees to give us lots of shade in the beach area with lots of loungers!Resort and grounds are remarkably clean and well maintained! THANKS to all staff who work hard to keep this soooo clean and inviting! In a perfect world, there would be a non-smoking section on the beach...(hard to please smokers and non-smokers alike!)FOOD was plentiful, fresh and DELICIOUS!!! Excellent variety at the buffet! We were VERY impressed! Something for everyone! Breakfast, lunch and dinner, ALL was fabulous! We did eat at the steakhouse one night and that too was excellent! Love the no-reservation policy! Other restaurants Asian, Mexican and Italian seemed to be awesome as well but we just enjoyed the buffet at our own leisure! Hard to beat such great food!!! Lots of excursions available, many activities to participate in at the Resort and nighttime entertainment is entertaining. Staff go out of their way to keep us smiling!We saw many families enjoying this resort as well! Kids seemed to be enjoying their activity monitors! All in all, THIS was one of our most enjoyable and PERFECT vacation on ALL counts!!! If far exceeded our expectations! Resort, staff, food, beach, pools, bar areas, location!!! This has it ALL!!!DEFINITELY recommend this resort! Riu Playacar is right up there for us! Love the Mexican people! LOVE Riviera Maya! THANK YOU RIU PLAYACAR!!!

  • DesertRose1977 : Syracuse, Utah
Lovely location, beautiful beach!

We stayed with a large group and were very happy with the resort. The most beautiful beach I've ever seen, friendly and helpful staff, nice rooms and tasty drinks! The downside was the food. Great variety but much of the buffet was bland. I recommend the Italian restaurant and the steak place near the beach. The WiFi is poor unless you pay to have it in your room, and the TV was awful (picture, channels). That was the least of our worries, though, as we had too much fun on the beach to care!

  • Kayla T :

We just got back from five days at the Riu Playacar and we had an AMAZING stay! The staff is absolutely amazing and so kind. Valentino is a GREAT entertainer and really made our trip that much better. Osvaldo at the bar by the stage is hands down the best bartender we've ever had. Him, Enrique, and Nelson at that bar are the best. We really made relationships with these people while we were there. The food is good too. Some things were different just because it's not how we were used to them. The Asian restaurant "Jades" is by far the best. And the Mexican by the pool. Definitely will be staying again.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily, with made-to-your-taste cooking stations
  • Beach Club restaurant for Continental breakfast and lunch
  • 24 hr Snacks
  • A la carte dining  without reservations 
  • Unlimited Domestic and select International drinks 
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Snorkeling
  • Kayaking
  • Body boarding
  • Catamaran
  • Introductory scuba diving lesson at pool/person/stay
  • Day & night tennis
  • Volleyball
  • Use of gym 
  • RiuFit, group fitness activities
  • Ping-pong
  • Daily activities
  • Nightly entertainment
  • Free admission to the Discos at RIU Tequila and RIU Yucatan, drinks included until 2am

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • 20% discount on select excursions booked with Signature
  • Signature Hour from 4 - 5 p.m.
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 396 rooms in six 3-storey buildings
  • Main buffet restaurant with on-order live cooking stations
  • 4 a la carte restaurants 
  • Snack bar
  • 4 Bars including swim-up pool bar
  • 3 pools and children's pool
  • Jacuzzi
  • Renova Spa
  • Fitness facilities
  • 2 lit tennis courts
  • Small children's playground
  • 'Mexican Street' at RIU Yucatan with gym, great shopping, Internet shop, photo shop & lab, medical services, and Spa with hair salon, beauty treatments & massage services
  • Laundry service (fee)
  • Doctor on call (fee)
  • Car and bicycle rental
  • 18-hole golf course nearby
  • Free Wi-Fi in public areas

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Hair dryer
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Satellite TV
  • Amenities kit
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom with shower

Junior Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Double beds
  • Hair dryer
  • Bidet
  • Direct dial telephone
  • Air-conditioned
  • Ceiling fan 
  • Regularly replenished mini-bar and liquor dispenser
  • Walk-in closet
  • Satellite TV
  • Safety deposit box
  • Iron & Ironing board
  • Balcony or Terrace
  • Bathroom equipped with bathtub and shower
  • Living area with sofa
  • Amenities kit



  • Buffet
  • International/Steakhouse in the evening
  • Evening dress code


  • a la carte for dinner
  • Asian
  • Dress code

The Palms

  • Buffet
  • International


  • a la carte
  • Italian
  • Dress code

Mexican Restaurant

  • a la carte
  • Dress code


  • La Cumbia Lounge 
  • Las Olas Swim-up bar
  • Anana Lobby bar
  • La Plaza

Child Policy

0-1 years free when sharing room with 2 adults in existing bedding.
2-12 years pay special rate when sharing room with 2 adults in existing bedding.

Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults.

For the Kids

  • Kids pool
  • Playground
  • RiuLand program for ages 4-7
  • RiuLand program for ages 8-12

Spa Treatments

  • Massage
  • Hot stones
  • Aromatherapy
  • Shiatsu
  • Couples massage
  • Body oil essences
  • After-sun treatment
  • Lymphatic drainage
  • Body wrap
  • Body exfoliation

Other Services

  • Hair styling
  • Coloring
  • Facials
  • Waxing
  • Manicure Pedicure
  • Makeup and Hair styling for brides

Stay at 1, Play at 3! - Guests staying at the RIU Playacar, receive unlimited access to all facilities at both RIU Tequila and RIU Yucatan (dinner restaurant excluded). Transfers not included, hotels are 5-10 minute walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Playacar
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Playacar
Avenida Xamen-Ha Manzana 6, Lote 6, Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.