Riu Yucatan

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The first Riu Resort to be built in Mexico, the Riu Yucatan had an extensive $20 million renovation in 2013. A great choice for families or couples, families will enjoy the wonderful kids club and couples will like the relaxed, comfortable atmosphere. Walking distance to town means you are not too far from the shops of Playa del Carmen's 5th Avenue. Good food and services. Recommended for a great all inclusive vacations. If you want even more pampering and luxury facilities try the Riu Palace Riviera Maya.


Overview

Relax on the white sand beaches of the Riviera Maya in Mexico and enjoy a stay at the impressive Riu Yucatan. This gorgeous hacienda style all inclusive resort rests on a beautiful stretch of beach in Playa del Carmen. Surrounded by lush tropical gardens, this eco-friendly hotel is home to several species of flora and fauna and is a great place to get a sense of the Mayan culture. The Riu Yucatan features elegant and well-appointed guestrooms with signature RIU amenities, along with private balconies and terraces. Guests of all ages can enjoy an abundance of activities and sports. The Riu Yucatan is an ideal destination for those looking for an affordable luxury vacation in the Mayan Riviera.

Location: Directly on the beach, 10 minutes from Playa del Carmen, 60 minutes to Cancun, 45 minutes from the airport.


Highlights
  • Located on white sand beach, close to Playa del Carmen
  • Multiples pools featuring submerged loungers and swim-up bar
  • Good kids' facilities with playground, pool and indoor classroom
  • Rooms feature liquor dispenser and stocked mini bar
  • Trip Advisor's Certificate of Excellence 2016

tripadvisor Traveler Reviews
  • fayparvaz : New York City, New York
3 stars at best - Terrible service

If you're looking for a luxury experience, look elsewhere. This hotel is very basic and the service is terrible. The rooms are spacious but super basic. The room smelled very musty, the toilet flush wasn't working well (the water kept running after flushing), and they did't even include shampoo, conditioner and lotion in the room. I had to ask for these basics. You better not need anything after 10:30pm because all the restaurants are closed and house keeping is not available. The food is very average and the cocktails are watered down. The wifi password they gave me wasn't working so I went down to reception to ask them about it. it was about 11:00pm and nobody was at the reception. After waiting 15 minutes I went to the bar to ask one of the bartenders (carlos) if he could help me track someone down and he looked at me and said "sweetheart, this side of the bar is closed, and the reception is not my problem". That's actually what he said. There were 3 bartenders sitting at the bar, doing nothing ( I guess it was the end of their shift), and none of them bothered to do anything. I've stayed at many resorts in Mexico and this has been the worst experience I've had so far. I guess you get what you paid for but for $200/night I expect to at least have shampoo in my room and common courtesy from the service people. Stay away!

  • JackGibbinsMFC : Jersey, United Kingdom
Great stay

The hotel itself is very good in nearly every respect. The grounds themselves are well maintained and very green hence you can spot different kinds of wildlife around the hotel. The food was very good with a wide choice for vegetarians and vegans whilst the bars always had friendly staff. The poolside areas are spacious and clean, though there could be more deck chairs. Overall a very good stay.

  • _andrewsj100 : Romford, United Kingdom
Fantastic holiday

Amazing holiday fantastic staff very friendly great location very safe gated community Just 3km in taxi to fifth ave. all the shops you could possibly ask for fantastic beach all in hotel grounds all drinks are premium brands five excellent restaurants plenty of sun beds no need to get up early to reserve. If on beach and you can’t find sun beds staff will go get some more for you really restful holiday great staff great hotel highly recommend

  • Sunlover748 : Surrey BC
Great Wedding with a few hick ups.

We (23) arrived the first week of Nov. We pre booked building number 5 for all but when we arrived not one was in the requested building we were all at the back, after my complaint within 2 days they moved most of us to building 5 (a Hassel) .This is a great resort out of 23 of us only about 7 got sick, that ranges from tummy aches to full blown explosions but its all good because it wasn't me. Little things wreck big things , I went to the little store by the front desk to purchase a hair clip and handed them a US $20, they told me it was fake and wouldn't give it back, they then told me to go to my room and get another , the $20 was given to me by the bank so I new hey were lying plus I feared as soon as I left they would switch it with a fake one ,I saw my chance and snatched it back from them ,as I left they laughed , they ruined my day. My Daughters wedding , they did a great job although pricy, especially the photographer, but everything turned out great . I would recommend this resort its a great place . Please Don't feed the Monkeys . Brides don't get your hair done there .

  • DeuceWooo : United Kingdom
We didn't stay but ...

had use of the Yuka whilst staying at Tequila, which of course is always a massive bonus! Unlike Tequila there wasn't any real Mexican theme going on here with the buildings. These were modern, sterile looking, & could've been in any country, although still pleasing to the eye. Reception area was very welcoming, & non smoking, as were many of the food areas, which is always a bonus! The several lunches that we had here were lovely (as all RIU's were), although I found there to be a bit of queuing here. I really enjoyed the Mexican food here especially the steak & fajitas. I'd definitely choose this over the Tequila.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • 3 meals daily
  • A la carte dining without reservations
  • 24 hr Snacks
  • Unlimited Domestic & select International drinks 24 hrs
  • In-room mini-bar & liquor dispensers, replenished regularly
  • Lounge chair and towels (pool/beach)
  • Windsurfing
  • Catamaran
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson in pool
  • RiuFit, group fitness activities
  • Day and night tennis
  • Use of sauna and fitness facilities
  • Daily activities
  • Nightly entertainment
  • Admission to the RIU Tequila Disco, drinks included

RIU®-topia Inclusions

  • Welcome cocktail
  • Unlimited International drinks
  • In-room liquor dispenser
  • Unlimited dining at a specialty restaurants
  • In-room mini bar re-stocked regularly
  • In-room safe
  • Signature Hour from 4 - 5 p.m.
  • 20% discount on select excursions booked with Signature Vacations
  • Spa credit available (applies to selected treatments, may vary per hotel) 
  • 507 rooms
  • Main buffet restaurant with on the spot cooking stations
  • Beach Club restaurant
  • 3 a la carte restaurants
  • Snack bars
  • Bars including swim-up pool bar
  • Disco
  • 3 pools
  • Children's section
  • Jacuzzi
  • Sun terrace
  • 2 lit tennis courts
  • Gym
  • Spa facilities with massage & beauty treatments (fee)
  • Variety of shops & boutiques
  • Free Wi-Fi in public areas of the hotel
  • Photo studio & lab
  • Hair salon
  • Children's Mini Club, mini-disco and playground
  • Medical services (fee)
  • Car rental (fee)
  • Currency exchange
  • Supermarket nearby
  • 18-hole golf course nearby

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • In-room safe
  • Flat screen satellite TV
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Bathroom amenities
  • Direct dial telephone
  • Bathroom with shower
  • Regularly replenished mini-bar and liquor dispenser
  • Amenities kit

Suite

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • In-room safe
  • Flat screen satellite TV
  • Iron & Ironing board
  • 1 King or 2 Double beds
  • Separate living area with sofa
  • Bathroom amenities
  • Direct dial telephone
  • Regularly replenished mini-bar and liquor dispenser
  • Bathroom equipped with bathtub and shower
  • Amenities kit

Restaurants

Shanghai

  • à la carte for dinner
  • Asian cuisine
  • Formal dress required: gentlemen - long trousers, no sleeveless T-shirts

La Hacienda

  • Buffet for breakfast and dinner
  • International

La Margarita

  • Poolside restaurant for lunch / à la carte for dinner
  • Snacks/Steakhouse
  • Formal dress required: gentlemen - long trousers, no sleeveless T-shirts

Sicilia

  • à la carte / Buffet for lunch, dinner
  •  Italian
  • Formal dress required: gentlemen - long trousers, no sleeveless T-shirts

Bars

  • Cancun Lobby bar
  • Mezcal Theatre bar
  • Tequila Theatre bar
  • Cozumel Swim-up bar
  • Ibiza Pool bar
  • El Templo

Child Policy

  • 0-1 years free when sharing room with 2 adults in existing bedding
  • 2-12 years pay special rate when sharing room with 2 adults in existing bedding

For the Kids - Kids 4-12 can enjoy supervised activities at the RiuLand kids club, children's entertainment and playground.

Treatments

  • Massages
  • Couples massage
  • Body treatments
  • Facials
  • Waxing
  • Hairstyling
  • Manicure/pedicure
  • Makeup
  • Brides hair and makeup

Stay at 1, Play at 3! - Guests staying at the Riu Yucatan, receive unlimited access to all facilities at both Riu Tequila and Riu Playacar (dinner restaurants excluded). Complimentary shuttle service available between resorts, except RIU Playacar, which is just a short walk away.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Yucatan
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Yucatan
Avenida Xaman-Ha, Manzana 3, Lote 1 Condominio Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.