Royal Hideaway Playacar by Occidental

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

Great choice that has the makings and elements of a luxury hotel. Amazing food options and great service offered by all staff members. The music and noise level tends to run relatively high at times. Despite it getting relatively busy around the beach during the day, staff members have no problem accommodating guests with extra beach chairs.


Overview

The 'royal treatment' is not just a phrase - the signature service of the incredibly luxurious Royal Hideaway by Occidental is a place where service & style come together with complete, grand fashion. Upon arrival, you will be welcomed and indulged with attentive service, as you reside in luxurious villa accommodations of spacious rooms, private terraces and exquisite marble baths with Jaccuzis. Representing a fusion of Spanish & Mexican architecture - winding rivers, waterfalls and fountains connect the villas to the main building, while surrounded by the most beautiful stretch of beach on the Yucatan Peninsula. This resort is where everything around you, from service to food - is nothing but the best!

Location: Directly on the beautiful Playacar beach, 5 minutes from Playa del Carmen, 45 minutes from the airport.


Highlights
  • Nice white sand beach and beautiful grounds, located a short drive from Playa del Carmen
  • Sophisticated rooms with high-end amenities
  • 6 gourmet a la carte choices with a signature chef's restaurant
  • World class spa and wellness center
  • Recipient of the AAA Four Diamond Award
  • Member of the Leading Hotels of the World luxury hotel consortium

tripadvisor Traveler Reviews
  • Mike D : Philadelphia, Pennsylvania
Royal Hideaway Playacar

Wonderful resort with excellent views and service. The food exceeded our expectations for an all-inclusive, and the drinks/bar-service was excellent. We appreciated that there were activities throughout the day such as beach volleyball and a sushi making class, and also plenty of peace and quiet to relax.

  • thebeachgoers : Kansas
Perfect Place !

Been coming to Cancun and Playa area for about 15 years and by far this is the BEST resort we have ever been in. Every staff member was exceptional and bent over backwards to make sure we had everything we needed. Our room was upgraded which never happens for us, the food in every restaurant was delicious, and the liquor was all top shelf. Our room was beautiful and spaceous with the softest bed we have ever had at a resort in Mexico. We were treated like VIPs and made to feel special by every staff member we encountered the entire week we were there. We usually go to 5th ave. 3 or 4 times during our week stay to eat at different restaurants but because of the food quality at this resort we only went the one time and then wished we had stayed at the resort because the food was actually better. It is only a 5 min. taxi ride to 5th ave. though which only cost 6$. We have also decided it is no longer necessary to exchange our american currency to paesos because the US money was accepted where ever we went. Our favorite restaurant was the Asian and the food was the best asian food I've ever had anywhere. Even the cook made us special sushi rolls that were not on the menu and then came out to meet us personally. Unbelievable. The beach in this area is our favorite and even the service at the beach area the best we've had at any resort. We will definitely make this our go to place from now on with no need to even look at any other resort when we plan our next trip to Playa,

  • kevinkD1107DU : Conneaut Lake, Pennsylvania
Fantastic week!

Hands down the Royal Hideaway is by far one of the nicest all inclusive hotels you will find. The staff is exceptional and accommodating, the property is beautiful and well maintained, and the quality of food and beverage is fantastic. Huge variety to satisfy any eater. Pool is very refreshing and the beach is well maintained and clean. This was our fourth trip here and each stay continues to exceed our expectations. Definitely our home away from home......see you next year!!

  • Steven Ronald S : Woodland, California
TRULY AMAZING!!

Everything was AMAZING! The grounds were beautiful and very well groomed, the pools were crystal clear, the beach was picture perfect and the hotel rooms were impeccable. All the food was delicious, there is no way to choose a favorite restaurant. The service was absolutely remarkable. A special thank you to Luis, Aldo, Eduardo and Ali for making our 35th Wedding Anniversary as special as our Wedding Day. Best vacation ever!

  • TnNHuffman :
Good, but not outstanding for the $$$

Want to give a shout out to Javier, our very attentive server at the beach for 4 days. Great job!! Nice smaller, all adult resort. Nice beach with ample chaises. Pool area lacked enough chaises for guest. Quiet resort...sometimes too quiet with lack of activities.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • A la carte dining
  • Top-shelf brand alcohol and all beverages
  • 24 hr room service (light menu)
  • Snacks
  • High tea
  • Lounge chair and towels (pool/beach)
  • Sailing
  • Windsurfing
  • Kayaking
  • Day & night tennis
  • Use of bicycles
  • Volleyball
  • Basketball
  • Fitness room
  • Yoga
  • Aerobics
  • Cooking classes
  • Wi-Fi
  • Daily activities
  • Nightly entertainment
  • 200 rooms in several 2 & 3-storey buildings
  • 6 a la carte restaurants
  • 7 bars 
  • 6 pools (3 relaxation pools)
  • 3 outdoor Jacuzzis
  • 2 lit tennis courts
  • Shopping arcade
  • Fitness facilities
  • Sauna (fee)
  • Steamroom
  • Spa (fee)
  • Beauty salon (fee)
  • Dive shop on-site
  • Scuba diving on-site (fee)
  • Free WiFi throughout the resort
  • Business services (fee)
  • Medical facilities (fee)
  • 18-hole golf course 5 minutes away

Luxury Room

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Satellite TV
  • DVD player
  • iPod docking station
  • Mini-fridge
  • Wi-Fi
  • Coffee maker
  • Hair dryer
  • Iron & Ironing board
  • Oversized bathroom
  • Hydromassage bathtub
  • Walk-in shower
  • In-room safe
  • Balcony or Terrace

Luxury Oceanview Room

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Oceanview
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Satellite TV
  • DVD player
  • iPod docking station
  • Mini-fridge
  • Wi-Fi
  • Coffee maker
  • Hair dryer
  • Iron & Ironing board
  • Oversized bathroom
  • Hydromassage bathtub
  • Walk-in shower
  • In-room safe
  • Balcony or Terrace

Restaurants

Las Ventanas

  • à la carte 
  • Gourmet
  • Reservations required, Dress code 

Spices

  • à la carte 
  • Mexican
  • Reservations required, Dress code 

Palazzo

  • à la carte 
  • Italian
  • Reservations required, Dress code 

The Grill

  • à la carte 
  • Steakhouse
  • Reservations required, Dress code 

The Deck

  • Snacks / á la carte 
  • International

Azia

  • à la carte
  • Asian
  • Reservations required, Dress code 

Chef's Table Experience

  • A unique gastronomic experience with a gourmet tasting menu paired with the best wines
  • Surcharge applies
  • Reservations required, Dress code

Bars

  • Las Ventanas Bar
  • Spices Bar
  • Palazzo Bar
  • The Grill Bar
  • The Deck Bar
  • Azia Bar
  • Allegria Bar

The Retreat Spa Treatments

  • Massages including Swedish, Deep Tissue, Holistic, Sports, Prenatal and more
  • Sports massage
  • Hot Stone Therapy
  • Aromatherapy
  • Reflexology
  • Facials
  • Craneal Therapy
  • Manicure & Pedicure
  • Couples Experiences
  • Sunburn Remedies
  • Anti-Aging Therapy
  • Eye Treatments
  • Body Treatments
  • Body Wraps
  • Hairstyling
  • Waxing

Complimentary Wedded Bliss Honeymoon or Anniversary Package

  • Welcome letter and recognition in the Royal Journal
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Nightly turn-down service
  • Breakfast in bed with Mimosas one morning during stay (reservations to be made in advance with concierge)
  • 10% discount on all spa treatments (products not included)

Terms & Conditions: 3 night minimum stay is required. Package must be requested at time of booking. 10% discount on spa treatments not applicable to spa packages or combined with any other spa promotion or offers.  Inclusions subject to change and may be withdrawn at any time without prior notice. Reservation must be remarked with HONEYMOONERS or ANNIVERSARY.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Royal Hideaway Playacar by Occidental
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Royal Hideaway Playacar
Lote Hotelero No. 6 Fracc., Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.