This site requires JavaScript. I will only be visible if you have it.

Royal Hideaway Playacar by Occidental

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

Great choice that has the makings and elements of a luxury hotel. Amazing food options and great service offered by all staff members. The music and noise level tends to run relatively high at times. Despite it getting relatively busy around the beach during the day, staff members have no problem accommodating guests with extra beach chairs.


Overview

The 'royal treatment' is not just a phrase - the signature service of the incredibly luxurious Royal Hideaway by Occidental is a place where service & style come together with complete, grand fashion. Upon arrival, you will be welcomed and indulged with attentive service, as you reside in luxurious villa accommodations of spacious rooms, private terraces and exquisite marble baths with Jaccuzis. Representing a fusion of Spanish & Mexican architecture - winding rivers, waterfalls and fountains connect the villas to the main building, while surrounded by the most beautiful stretch of beach on the Yucatan Peninsula. This resort is where everything around you, from service to food - is nothing but the best!

Location: Directly on the beautiful Playacar beach, 5 minutes from Playa del Carmen, 45 minutes from the airport.


Highlights
  • Nice white sand beach and beautiful grounds, located a short drive from Playa del Carmen
  • Sophisticated rooms with high-end amenities
  • 6 gourmet a la carte choices with a signature chef's restaurant
  • World class spa and wellness center
  • Recipient of the AAA Four Diamond Award
  • Member of the Leading Hotels of the World luxury hotel consortium

tripadvisor Traveler Reviews
  • triathletecece : Cary, North Carolina
Fantastic!

We were 100% satisfied with our stay here. After an exhausting search for the perfect all inclusive hotel in the Cancun area, we finally settled on this hotel in Playa del Carmen. So many wonderful things about this hotel but our favorite was the incredible food and the fact that it was an adult only hotel. The grounds of the hotel are gorgeous with several smaller soaking pools spread throughout the property which gives you a quiet option away from the main pool area. The main pool area has plenty of relaxing lounge chairs and umbrellas with daily entertainment. The beach option is fantastic as well because each set of chairs come with a sunshade that is easy to pull up or leave down.The service was excellent and we felt completely pampered by the staff. Everyone was very friendly and helpful going out of their way to make sure you are having a great time. The food is amazing! Most of the restaurants feature a la carte menu and you can get the a la carte menu for every meal. Every restaurant we tried we were very impressed with the quality of the food and presentation. Delicious!!We highly recommend this hotel and we can't wait to go back!

  • BShaba : Hoboken, New Jersey
Relaxing Place, Pool Cold!

This is a smaller resort that is very quiet. The crowd is mostly older, 50 plus. Service is excellent, grounds are clean. Pool is a bit aged and really needs heating as the water was very cold in March. They need more options for breakfast and lunch. Dinner food was excellent, but all the reservations were late at night. Service is top notch, everyone goes above and beyond, make sure to tip as they really do work so hard. Overall if you are looking for a very quiet relaxing trip this is the place to go. Suggestions:Heated pool. More breakfast and lunch options. Earlier dinner reservations. Most of ours were at 9pm.

  • Lorena O :
Amazing!

My boyfriend and I went for 5 days to celebrate our birthdays. We have never been to a place with such high standards and service before. This place is truly a gem and everyone will go above and beyond to meet your every request. Take advantage to all the resort has to offer. We will definitely go back! We miss it already. Also, do not let other reviews fool you, this place is incredible. Just go and see for yourself. You will thank me later! =)

  • alerf : Guayaquil, Ecuador
Excellent

Amazing five day stay with my wife. Restaurants are superb. Can't ask for more. Location is great since you can even walk on the beach and get to Playacar in few minutes. Quiet hotel, very little night attractions but that was exactky what we were looking for.The average age of hotel guests during my stay I would say was 50. So if you ate trying to find a younger crowd this is not the place to be.I booked a suite with ocean view with a nice balcony.Room service has enoough options in case you miss restaurants hours.Great stay.

  • mkc1126 : Harrisburg, Pennsylvania
Five Stars

Royal Hideaway Playacar is by far the best all inclusive adult resort I have stayed at. The restaurants and food were similar to any top restaurant you would find in any major city. The staff and service were second to none! My wife and I will most definitely be returning.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • A la carte dining
  • Top-shelf brand alcohol and all beverages
  • 24 hr room service (light menu)
  • Snacks
  • High tea
  • Lounge chair and towels (pool/beach)
  • Sailing
  • Windsurfing
  • Kayaking
  • Day & night tennis
  • Use of bicycles
  • Volleyball
  • Basketball
  • Fitness room
  • Yoga
  • Aerobics
  • Cooking classes
  • Wi-Fi
  • Daily activities
  • Nightly entertainment
  • 200 rooms in several 2 & 3-storey buildings
  • 6 a la carte restaurants
  • 7 bars 
  • 6 pools (3 relaxation pools)
  • 3 outdoor Jacuzzis
  • 2 lit tennis courts
  • Shopping arcade
  • Fitness facilities
  • Sauna (fee)
  • Steamroom
  • Spa (fee)
  • Beauty salon (fee)
  • Dive shop on-site
  • Scuba diving on-site (fee)
  • Free WiFi throughout the resort
  • Business services (fee)
  • Medical facilities (fee)
  • 18-hole golf course 5 minutes away

Luxury Room

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Satellite TV
  • DVD player
  • iPod docking station
  • Mini-fridge
  • Wi-Fi
  • Coffee maker
  • Hair dryer
  • Iron & Ironing board
  • Oversized bathroom
  • Hydromassage bathtub
  • Walk-in shower
  • In-room safe
  • Balcony or Terrace

Luxury Oceanview Room

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Oceanview
  • Air-conditioned
  • 1 King or 2 Double beds
  • Ceiling fan
  • Satellite TV
  • DVD player
  • iPod docking station
  • Mini-fridge
  • Wi-Fi
  • Coffee maker
  • Hair dryer
  • Iron & Ironing board
  • Oversized bathroom
  • Hydromassage bathtub
  • Walk-in shower
  • In-room safe
  • Balcony or Terrace

Restaurants

Las Ventanas

  • à la carte 
  • Gourmet
  • Reservations required, Dress code 

Spices

  • à la carte 
  • Mexican
  • Reservations required, Dress code 

Palazzo

  • à la carte 
  • Italian
  • Reservations required, Dress code 

The Grill

  • à la carte 
  • Steakhouse
  • Reservations required, Dress code 

The Deck

  • Snacks / á la carte 
  • International

Azia

  • à la carte
  • Asian
  • Reservations required, Dress code 

Chef's Table Experience

  • A unique gastronomic experience with a gourmet tasting menu paired with the best wines
  • Surcharge applies
  • Reservations required, Dress code

Bars

  • Las Ventanas Bar
  • Spices Bar
  • Palazzo Bar
  • The Grill Bar
  • The Deck Bar
  • Azia Bar
  • Allegria Bar

The Retreat Spa Treatments

  • Massages including Swedish, Deep Tissue, Holistic, Sports, Prenatal and more
  • Sports massage
  • Hot Stone Therapy
  • Aromatherapy
  • Reflexology
  • Facials
  • Craneal Therapy
  • Manicure & Pedicure
  • Couples Experiences
  • Sunburn Remedies
  • Anti-Aging Therapy
  • Eye Treatments
  • Body Treatments
  • Body Wraps
  • Hairstyling
  • Waxing

Complimentary Wedded Bliss Honeymoon or Anniversary Package

  • Welcome letter and recognition in the Royal Journal
  • Fresh fruit platter and bottle of sparkling wine upon arrival
  • Nightly turn-down service
  • Breakfast in bed with Mimosas one morning during stay (reservations to be made in advance with concierge)
  • 10% discount on all spa treatments (products not included)

Terms & Conditions: 3 night minimum stay is required. Package must be requested at time of booking. 10% discount on spa treatments not applicable to spa packages or combined with any other spa promotion or offers.  Inclusions subject to change and may be withdrawn at any time without prior notice. Reservation must be remarked with HONEYMOONERS or ANNIVERSARY.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Royal Hideaway Playacar by Occidental
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Royal Hideaway Playacar
Lote Hotelero No. 6 Fracc., Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.