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Royal Playa del Carmen

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

This is a great resort for couples looking for a romantic getaway. The property itself is incredible. Unlike other major resorts within the Riviera Maya strip, this one diverts away from the large style properties. All of the service staff are eager to please and are incredibly helpful and attentive. There are plenty of activities offered both during the day and night, so there is no shortage of things to do.


Travel Ambassadors - Vacation Couple

We recently sent our Travel Ambassadors to the Royal Playa del Carmen, Riviera Maya, Mexico. Here is their video...


Overview
Experience the luxury and refinement of the new Real five star resort Royal Playa del Carmen! Set along the stunning Coco Beach, the finest in the Mayan Riviera, it boasts an outstanding location only steps away from the charming town of Playa del Carmen and its bars, shops and entertainment. Revel in the supreme comfort of spacious and elegantly decorated suites with high ceilings, enjoy fine dining in beautiful surroundings, or relax at the hotel's spa. Finally, benefit from an array of special services and amenities that will make you feel like royalty at Royal Porto Real Resort & Spa. This resort is an adults-only resort.

Location: Ideally located on Coco Beach, 45 min from the Cancun airport.

Highlights
  • Adults only
  • Free wifi throughout hotel
  • Awarded with the "AAA Four Diamond Award"
  • Room service 24 hours a day
  • Three swimming pools
  • "SPAzul"

tripadvisor Traveler Reviews
  • Michael R : Cleveland, Ohio
A great experience

Everything about this hotel is wonderful. First class customer service and hospitality, excellent food in all venues, great location in downtown Playa del Carmen, relaxing pools and beach, room was spacious, and he property clean and well maintained. We particularly enjoyed the food and service in El Mediterraneo, Abraham, Francisco and Arcos were great exceptional waiters. Friendly, prompt and accommodating. Chef Ramon also does a great job and will prepare anything you want. This was the best experience we have ever had at an all inclusive resort.

  • PowderSwine : Indiana
Top Notch Staff, Food and Drinks! We will return in the future.

We've stayed at multiple all inclusive Excellence Resorts over the years, but decided to try another brand this time around and we were definitely impressed. The Royal Playa del Carmen is not as upscale as the Excellence resorts we've stayed at, but that really wasn't important to us. We wanted nice (didn't have to be fancy) clean rooms, great food, a variety of drinks, helpful staff and service and a nice location. The Royal Playa del Carmen met all of our requests and more. Honestly probably the best food we've had at a resort, but I know that is subjective depending on your tastes and desires. The group of workers that ran all the activities and events were always pleasant and more than helpful. We loved the bike rides around the city. Water aerobics always made my wife laugh and excited to participate every day. We traveled with a friend and initially were stationed at opposite ends of the resort. We asked to be moved closer together and they took care of our request without any hesitation. They even gave us various room options and let us picked what worked best for us.We tried every restaurant at least once and a few multiple times. it was nice to have the option of the Party Pool atmosphere or a quiet pool depending on our mood. Alex was the bartender stationed at the quiet pool and he was our absolute favorite staff member. Even if we spent the day at the party pool we'd always make time in our day or night to spend with Alex. Alex was so polite, a great story teller, great bartender and an all around wonderful human. I can't wait to go back and bring even more friends along this time.

  • macinva2017 : Clifton, Virginia
Dr. Jack Kruse event

We met up with a group of friends from all over the world and had a blast! What a fabulous place to visit and stay. Room service was excellent! Thank you Jose Aifredo for keeping us well stock! Loved my room 352. Had shade on the veranda for my husband and I to enjoy the pool area and ocean without being in the sun too much. Loved, loved, loved my hammock. All the restaurants were fabulous to eat at and our favorites were Asiana and Spice. We ate breakfast and some lunches at Spice and a lot of Dinners at Asiana. The 5th Avenue street was great to walk, shop and try different cuisines. We felt truly safe just venturing out. We plan on going back again this year.

  • Zoe G :
Coffee house

We are visiting at the hotel now staying for 2 weeks from the uk and love the coffee missuo makes in the coffee house he's very friendly to all customers, and we've noticed he makes the best coffees on a night time also love the staff all over the resort the best all inclusive holiday we have had and I'm glad to say we have another week left of the holiday yet! Thanks very much

  • daw027 : Jersey City, New Jersey
Awesome location and Great Staff

This is an excellent resort with a great design and has a very nice location in Playa del Carmen. What really makes the place great and sets it apart is the staff. My fiancee and I loved hanging out at the Tequila Bar. There were two excellent bartenders, Reyes and Raymundo, who were the main reason we kept going back. They made great drinks, provided excellent service, and were really fun to talk with.We also had a great experience checking in. Willemina took great care of us and even surprised us by sending a bottle of champagne to our suite later in the week to congratulate us on our engagement. Following check in, a bellhop named Gerrardo helped us with our luggage. He was telling us all about the resort and Playa del Carmen the whole way to our room which really made us feel welcome. We also received great housekeeping service from Guillermina. These were only a few of the great staff we encountered, but we found all of them to be very friendly and attentive.I would not hesitate to recommend this property, we really enjoyed our time here!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet or a la carte breakfast, lunch and dinner daily
  • All drinks (domestic beer and cocktails, select international brands, house wine with meals)
  • Tequila, wine, martini and coffee tasting sessions once a week by professional Tequila and wine sommelier & bartender
  • Daily activities
  • Nightly shows
  • 24 hr room service
  • Unlimited Domestic & selected International drinks
  • In-room mini-bar stocked w/water, soft drinks & beer
  • Personalized check-in w/welcome cocktail & cool towel
  • Bottle of wine in room
  • Upgraded amenities & beach towels in room
  • Turn-down service
  • Kayaking
  • Pedal boats
  • Snorkeling equipment
  • Tennis
  • Bicycles and guided bike tour
  • Volleyball
  • Pool table
  • Ping pong and board games
  • Gym
  • Aerobics
  • Yoga
  • 513 spacious and elegantly appointed suites 
  • 7 Restaurants
  • Snack bar
  • 4 Bars including a Swim-up bar
  • Tequila and cigar lounge
  • 3 Pools
  • Tennis courts
  • Gym
  • Library
  • Gift shop
  • Spa w/therapy treatments, steambath, sauna & whirlpool
  • Beauty salon
  • Tour desk
  • Laundry service (fee)
  • Medical services (fee)
  • Business centre (fee)

Royal Junior Suite

  • 1 king or 2 double beds
  • Garden view or ocean view available
  • In-suite double-size jetted tub
  • Spacious furnished terrace or balcony
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Junior Suite Swim-up

  • 1 king or 2 double beds
  • Ocean view 
  • Swim out 
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Junior Suite Beachfront Walkout

  • 1 king bed 
  • Ocean view 
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Junior Suite Swim-up Beachfront Walkout

  • 1 king bed 
  • Ocean view 
  • Swim up
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Master Suite

  • 2 bedrooms 
  • Living area
  • Guest half-bath
  • Counter top bar
  • Dining area
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Turn down service with aromatherapy
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Master One Bedroom Suite Oceanfront

  • Living area
  • Ocean views
  • Guest half-bath
  • Counter top bar
  • Dining area
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Turn down service with aromatherapy
  • Hammock
  • Telescope
  • Wii gaming system
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Presidential Suite

  • Ocean views
  • Rooftop bar
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Rooftop terrace
  • Turn down service with aromatherapy
  • Hammock
  • Telescope
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Restaurants

Asiana

  • A la carte for lunch and dinner
  • Asian cuisine

Rincon Mexicano

  • A la carte for lunch and dinenr
  • Mexican

El Mediterraneo

  • Buffet for breakfast, lunch and dinner
  • Mediterranean

Maria Marie

  • A la carte for dinner
  • Mexican - French fusion

Chef's Plate

  • A la carte for dinner
  • International
  • Only available to guests staying in categories in or above Royal Junior Suite Oceanfront
  • Reservations required
  • Semi-formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Spice

  • Buffet for breakfast, lunch and dinner
  • International

Pelicanos

  • A la carte for breakfast, lunch and dinner
  • Caribbean fusion

Royal Coffee House

  • Coffee shop

Bars

  • Tequileria and Cigar Club
  • Pool and Swim up Bar
  • Lobby Bar
  • Pelicanos Beach Bar

Royal Playa Del Carmen offers the following SPAzul facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna

Massages

  • Relaxing massage
  • Sports massage
  • Deep tissue massage
  • Purifying massage
  • Four hands massage
  • Ancient stone massage
  • Prenatal massage
  • Reflexology massage

Facial treatments

  • Deep cleansing facial
  • Men's facial
  • Luminous "C" and Sea facial
  • Hydration facial
  • Purifying facial
  • Acupressure facial

Wraps

  • Seasonal fruit and honey body pack
  • Herbal infusion wrap
  • Hydration wrap
  • Chocolate wrap
  • Marine algae wrap
  • Chicxulub clay and banana leaf wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Make up
  • Hair removal

Bonus! -Receive access to all facilities to sister resort Gran Porto Real (next door) and other Real Resorts in Cancun. Transportation not included.

Discount! - Guests enjoy a 50% discount off list price of Moet & Chandon champagne.

Honeymoon Bonus - Receive a bottle of sparkling wine in room, room upgrade (subject to availability), sweetheart cake for two, and discounts on spa treatments.

Wedding Packages - Wedding packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Royal Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Royal Playa del Carmen
Constituyentes Avenue #2, Playa del Carmen 77780 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.