Royal Playa del Carmen

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  • Reviews
  • What's Included
  • All Inclusive Features
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  • Accommodations
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  • Spa
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Our Opinion

This is a great resort for couples looking for a romantic getaway. The property itself is incredible. Unlike other major resorts within the Riviera Maya strip, this one diverts away from the large style properties. All of the service staff are eager to please and are incredibly helpful and attentive. There are plenty of activities offered both during the day and night, so there is no shortage of things to do.


Travel Ambassadors - Vacation Couple

We recently sent our Travel Ambassadors to the Royal Playa del Carmen, Riviera Maya, Mexico. Here is their video...


Overview
Experience the luxury and refinement of the new Real five star resort Royal Playa del Carmen! Set along the stunning Coco Beach, the finest in the Mayan Riviera, it boasts an outstanding location only steps away from the charming town of Playa del Carmen and its bars, shops and entertainment. Revel in the supreme comfort of spacious and elegantly decorated suites with high ceilings, enjoy fine dining in beautiful surroundings, or relax at the hotel's spa. Finally, benefit from an array of special services and amenities that will make you feel like royalty at Royal Porto Real Resort & Spa. This resort is an adults-only resort.

Location: Ideally located on Coco Beach, 45 min from the Cancun airport.

Highlights
  • Adults only
  • Free wifi throughout hotel
  • Awarded with the "AAA Four Diamond Award"
  • Room service 24 hours a day
  • Three swimming pools
  • "SPAzul"

tripadvisor Traveler Reviews
  • jfarley52 : Lubbock, Texas
Our Home Away From Home

We've been visiting Mexico on both the west and east coast for years, but we keep coming back to The Royal. I think this was our 12th or 13th visit. The location is perfect, just a couple of blocks from 5th Avenue. Everywhere, the hospitality of the staff, from top to bottom, is second to none. Everyone just makes you feel so welcome. We've always had pretty exacting standards on our vacations and The Royal never disappoints.

  • alsip2003 : Alsip, Illinois
Feeling Like You Are Visiting Family and Friends

I have reviewed this property before, but feel the need to do so again. It's been 2 years since we have last been there and unfortunately we were informed that the owner has since passed away and the Hyatt is basically running the resort. Sad. But with saying that we had not been there for 2 years...the moment we pulled up and got out of our car Armando Morales (the Bellboy) immediately recognized us and remembered our names and gave us a hug! That was awesome and made us feel like we were "home". We had been going every year for 7 years prior to the recent break and it is great to see so many of the same employees there that we have seen since the very first year...which says a lot about the company and how they treat employees and since the original owner has passed away, I hope that that does not change as it is one of the reasons that keeps us returning! There are so many employees to mention and are worth mentioning: Armando Morales, Gilberto, Maximo (bellboy staff); Alexander, Reyes, Luis, Nelson, Miguel (Lobby Bar) loved them they always made sure I had pretzels; Head Waiter Diego, Chef Pastor, Hostess Selma (Maria Marie staff) one of the best restaurants there, Lenin (Minibar staff) who made sure he only gave us what we requested, Regina (gym instructor) who has been there since the 1st year we ever went there and is awesome! All the other staff are great, but I do not have their individual names, plus I think I would run out of room. In short...this is a great resort! The location is awesome to where you can walk to 5th Avenue and are not stuck in a compound. You are right on the beach...which sadly there has been some erosion and wasn't able to walk the shore as far as I used to be, but that is not the fault of the resort. 5th Avenue has become a little more "commercial" than it was 2 years ago (there is an H&M and Old Navy Store there now), but still is awesome with all the local bars with awesome Live Musicians that play in the evening. About 2 blocks away is the well known night club Mandella as well as other bars where at night the street is so filled with people...it is electric and awesome! Love the hammocks that are on the balcony...I didn't sleep one night in the bed as I slept outside and the sunshine woke me up...where else can you sleep completely outside, hear the sound of the Caribbean Sea in complete safety?! Oh also, prior to our arriving I had called and spoke with Peter (a manager) and requested to be placed in one of our favorite rooms and when we arrived the request to our excitement had been honored and we were right next to the room we were in the last time! Now that is customer service! God willing we will be able to return...but if you haven't been there, are not the type to be stuck in a compound, wish to explore the surroundings and want a great experience that is adults only...this is your place. Also, one last note; we usually go around Thanksgiving and have seen and become friends with guests that are also there during that time of year after year, so not only are you visiting "family" you are reuniting with "friends"! Where else can you do that in a beautiful tropical place?

  • Murray D : Saint John, Canada
Spent two weeks.

Have to love this place for location. Right on Mamita's beach two one block from 5'Th Ave just walk out the doors and one block you're there for the strip. The food here is excellent and there are many different restaurants to eat at. I like the Spice buffet which has three chefs working as well. The gym is 24-7 and has an OK assortment of weights and machines. The maid we had was Magdalena and she could make every different animal out of a towel. She was very excellent taking care of us during our stay. Nahan and all the others in the Spice were also the best you can get for service. They work very hard all day.I only ate at the Pelecanos restaurant once and it was very good. All the desserts are better than most all inclusive places.One reason I like The Royal is besides the location is it isn't out in the jungle with paths all over. I don't like just learning my way around the last week before I'm leaving. The Royal is all together so you don't need a shuttle to get around so you're not left waiting to get anywhere.If I had a complaint it would be the entertainment. Don't get me wrong the dancers are very talented but it's the same group each and every night. Plus some of the musicians they get in early are not so great. I seen a Mexican Salsa band here before three years ago that was excellent and was disappointed they didn't have anything like that here again. The show doesn't start until 9:45 PM which is a bit late for me. Then the circus part gets a bit lame. I like to see singers and dancers. Not just the same group night after night. Some of their shows were very well done. They work very hard but maybe 3 or 4 night of them and a couple new acts would be much better. As well Mexico is full of great musicians and they could bring in a good Mexican or Rock band for an hour between 8 and 9 a couple nights a week instead of the fairly lame ones they are hiring now. I noticed 80% of the people during the bands just sit on their phones online. The internet which is included is awesome. It's all over the property and it's fast. Each time you switch off you don't have to sign back on.

  • patjames2016 : Plymouth, United Kingdom
Excellent all round holiday

Everything is fantastic, all staff in all department were excellent,we especially liked the Mediterranean restaurant, must mention Abraham, Francisco and Arcos who gave us excellent service. A special mention for the lessons in palites from Juan who workers very hand.We also notices Ferdando who looked after the sun beds and pool area worked very hard and consciously .Would definitely return.

  • Giovanni013 :
Best trip of my life

From the start to the end, we were treated like royalty, Amazing people, friendly staff, housekeeping comes everytime we leave the room, the food was five star. I cant wait to come again. Best time of my life. The guys at aqua excursions especially are very freindly, scuba diving was a blastGiovani and Daniel, thank you for making the experiece A++++

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet or a la carte breakfast, lunch and dinner daily
  • All drinks (domestic beer and cocktails, select international brands, house wine with meals)
  • Tequila, wine, martini and coffee tasting sessions once a week by professional Tequila and wine sommelier & bartender
  • Daily activities
  • Nightly shows
  • 24 hr room service
  • Unlimited Domestic & selected International drinks
  • In-room mini-bar stocked w/water, soft drinks & beer
  • Personalized check-in w/welcome cocktail & cool towel
  • Bottle of wine in room
  • Upgraded amenities & beach towels in room
  • Turn-down service
  • Kayaking
  • Pedal boats
  • Snorkeling equipment
  • Tennis
  • Bicycles and guided bike tour
  • Volleyball
  • Pool table
  • Ping pong and board games
  • Gym
  • Aerobics
  • Yoga
  • 513 spacious and elegantly appointed suites 
  • 7 Restaurants
  • Snack bar
  • 4 Bars including a Swim-up bar
  • Tequila and cigar lounge
  • 3 Pools
  • Tennis courts
  • Gym
  • Library
  • Gift shop
  • Spa w/therapy treatments, steambath, sauna & whirlpool
  • Beauty salon
  • Tour desk
  • Laundry service (fee)
  • Medical services (fee)
  • Business centre (fee)

Royal Junior Suite

  • 1 king or 2 double beds
  • Garden view or ocean view available
  • In-suite double-size jetted tub
  • Spacious furnished terrace or balcony
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Junior Suite Swim-up

  • 1 king or 2 double beds
  • Ocean view 
  • Swim out 
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Junior Suite Beachfront Walkout

  • 1 king bed 
  • Ocean view 
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Junior Suite Swim-up Beachfront Walkout

  • 1 king bed 
  • Ocean view 
  • Swim up
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Master Suite

  • 2 bedrooms 
  • Living area
  • Guest half-bath
  • Counter top bar
  • Dining area
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Turn down service with aromatherapy
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Master One Bedroom Suite Oceanfront

  • Living area
  • Ocean views
  • Guest half-bath
  • Counter top bar
  • Dining area
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Turn down service with aromatherapy
  • Hammock
  • Telescope
  • Wii gaming system
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Presidential Suite

  • Ocean views
  • Rooftop bar
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Rooftop terrace
  • Turn down service with aromatherapy
  • Hammock
  • Telescope
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Restaurants

Asiana

  • A la carte for lunch and dinner
  • Asian cuisine

Rincon Mexicano

  • A la carte for lunch and dinenr
  • Mexican

El Mediterraneo

  • Buffet for breakfast, lunch and dinner
  • Mediterranean

Maria Marie

  • A la carte for dinner
  • Mexican - French fusion

Chef's Plate

  • A la carte for dinner
  • International
  • Only available to guests staying in categories in or above Royal Junior Suite Oceanfront
  • Reservations required
  • Semi-formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Spice

  • Buffet for breakfast, lunch and dinner
  • International

Pelicanos

  • A la carte for breakfast, lunch and dinner
  • Caribbean fusion

Royal Coffee House

  • Coffee shop

Bars

  • Tequileria and Cigar Club
  • Pool and Swim up Bar
  • Lobby Bar
  • Pelicanos Beach Bar

Royal Playa Del Carmen offers the following SPAzul facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna

Massages

  • Relaxing massage
  • Sports massage
  • Deep tissue massage
  • Purifying massage
  • Four hands massage
  • Ancient stone massage
  • Prenatal massage
  • Reflexology massage

Facial treatments

  • Deep cleansing facial
  • Men's facial
  • Luminous "C" and Sea facial
  • Hydration facial
  • Purifying facial
  • Acupressure facial

Wraps

  • Seasonal fruit and honey body pack
  • Herbal infusion wrap
  • Hydration wrap
  • Chocolate wrap
  • Marine algae wrap
  • Chicxulub clay and banana leaf wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Make up
  • Hair removal

Bonus! -Receive access to all facilities to sister resort Gran Porto Real (next door) and other Real Resorts in Cancun. Transportation not included.

Discount! - Guests enjoy a 50% discount off list price of Moet & Chandon champagne.

Honeymoon Bonus - Receive a bottle of sparkling wine in room, room upgrade (subject to availability), sweetheart cake for two, and discounts on spa treatments.

Wedding Packages - Wedding packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Royal Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Royal Playa del Carmen
Constituyentes Avenue #2, Playa del Carmen 77780 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.