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Royal Playa del Carmen

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Weddings
  • Bonus
Our Opinion

This is a great resort for couples looking for a romantic getaway. The property itself is incredible. Unlike other major resorts within the Riviera Maya strip, this one diverts away from the large style properties. All of the service staff are eager to please and are incredibly helpful and attentive. There are plenty of activities offered both during the day and night, so there is no shortage of things to do.


Travel Ambassadors - Vacation Couple

We recently sent our Travel Ambassadors to the Royal Playa del Carmen, Riviera Maya, Mexico. Here is their video...



Overview
Experience the luxury and refinement of the new Real five star resort Royal Playa del Carmen! Set along the stunning Coco Beach, the finest in the Mayan Riviera, it boasts an outstanding location only steps away from the charming town of Playa del Carmen and its bars, shops and entertainment. Revel in the supreme comfort of spacious and elegantly decorated suites with high ceilings, enjoy fine dining in beautiful surroundings, or relax at the hotel's spa. Finally, benefit from an array of special services and amenities that will make you feel like royalty at Royal Porto Real Resort & Spa. This resort is an adults-only resort.

Location: Ideally located on Coco Beach, 45 min from the Cancun airport.

Highlights
  • Adults only
  • Free wifi throughout hotel
  • Awarded with the "AAA Four Diamond Award"
  • Room service 24 hours a day
  • Three swimming pools
  • "SPAzul"

tripadvisor Traveler Reviews
  • Alicia M :
Perfect Honeymoon Destination

I was on my honeymoon June 11th thru June 16th and we stayed at The Royal - Playa del Carmen per recommendations from our AAA Travel Agent. This was the first time for my husband and I to be outside of the country. We were very pleased with our stay here and we plan to come back soon. We liked it so much that we may not try other all-inclusive hotels unless we want kids to come with us.I was so impressed with how special we were treated as guests. We would meet hotel employees outside of the lobby and restaurants as we ventured along the property to and from our room, and they would always put a hand over their heart, bow down and say 'hola' with the friendliest expression on their face. The food was really good. We especially like Spice and El Mediterraneo for breakfast, lunch and dinner. Francisco Paco Loco was our favorite server and was at the Mediterranean place. His hospitality (and the handshakes!) was the best we had but truly everyone at the resort was beyond wonderful. For food, we also really like Asiana for dinner. We didn't realize until checking into the hotel, that we could visit a restaurant at a "sister" hotel across the street. We made reservation El Pescatoria which was a wonderful Italian place. We did not try Chef's Plate since you had to pay for it. All the restaurants did have items that could cost like this lobster meal or off a wine list. We did not venture outside of the resort besides to go to a restaurant at the sister hotel. We enjoyed the evening shows and really liked a Reggae band that played once by the pool during the day during our stay. Also, we really enjoyed being able to talk to people at the resort from Gabriel in the lobby, to Fernando our bellboy and Andre in Platinum Services. They made us feel welcomed at the resort and available if we needed anything. We highly recommend the resort and there was a lot that the resort offered for activities that we didn't partake in during our honeymoon. It is adults-only so it is not a place for a family to go to. There is a family "sister" hotel next door though to this resort.

  • KansasTraveler63 : Salina, Kansas
There is no better place to take a vacation than The Royal!

This is a beautiful, relaxing place to stay where the employees treat you like Royals. The service was wonderful and the food absolutely amazing and so many to choose from. We tried to eat at all of them at least once. We really enjoyed the Spice Restaurant because of the variety of food. And our favorite waiter named Isreal worked there. He never let our water glasses empty and was always so friendly and helpful. He even brought us a special dessert on our last day that was fabulous. If you ever vacation in this area stay at The Royal.

  • Caitlin S :
The royal

I just got home from my senior trip with my best friend and her family. Staying at the royal is what made the whole vacation. As soon as we got there we were taken in like family. Starting with the the bell boy who made sure he got our stuff, to Maria who checked us in and informed us about the resort and became a friend that we later went back to talk to!! the beach was great but all of the activities made you want to stay at the resort. The supervisor of the activity victor was amazing!! He made sure that you were involved in and would get involved with you. Also Carla who is apart of activities was so amazing as well. She was so much fun and so so kind. Me and my friend later on had lunch with these two and talked about life and will now be forever friends!! even had a little tear saying bye to them.. there was also a lot of exciting shows and great dancers such as maribel, Sheila, marisol, and stasy.. also the bartenders were so very kind and always had our drinks ready as we walked up!!! will recommend this place for ever who visits playa del Carmen and will for sure be going back to this resort!!

  • Kaitlyn M :
Another great trip to Playa Del Carmen!

My family and I have vacationed at the Royal for about a decade now, and always have a wonderful time. I will say, there are parts of the resort that are showing it's age. However, they have made great improvements as well. The new fitness center is truly state of the art. Before it's renovation, it was small with limited equipment and smaller group fitness studios. Now, it is much bigger, open, with great workout equipment. I always enjoy taking Spin and Pilates Reformer classes when we visit. While I always loved taking class from Regina, Juan Carlos is a great addition to the staff. The facilities are always very clean. Thank you to the entire staff for another relaxing vacation!

  • jbsbabygirl : Austin, Texas
Happy return visitors!

This was our sixth stay at The Royal and it continues to be an exceptional resort. Since we have visited before we had a specific room preference and the new concierge, Wilhelmina, was able to honor that request (they do not reserve rooms but will try their best if you email them a week before your visit). We love the view of the pool AND the ocean.Food was excellent as always at all of the onsight restaurants. The only exception is the 24 hour lounge. The food is not very high quality and sits out in warmers all day - more of a "fast food" eatery in terms of the quality. Our favorite server is Armando Israel Coria Arceo at Spice. He is very attentive and goes out of his way to do the little things that make the meal special even though it is a self-serve buffet. We always request to be seated in his section. The highlight of any visit to The Royal for us is the Sports and Entertainment team. Many of our previous favorites have now left the resort (we miss Lalo and Natalia!), but a few remain and some of the new ones are excellent too. Israel (Moto) makes every activity fun, is very personable and willing to answer all questions and share his knowledge of Mexican culture, and is definitely the MVP of the team. We look forward to visiting with him each trip. He deserves a big raise! It rained the last two days of our trip but Israel and his team did a great job of keeping us entertained in the lobby all day. Housekeeping was wonderful and provided us with lovely towel animals, rose petals on the bed, etc each day.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet or a la carte breakfast, lunch and dinner daily
  • All drinks (domestic beer and cocktails, select international brands, house wine with meals)
  • Tequila, wine, martini and coffee tasting sessions once a week by professional Tequila and wine sommelier & bartender
  • Daily activities
  • Nightly shows
  • 24 hr room service
  • Unlimited Domestic & selected International drinks
  • In-room mini-bar stocked w/water, soft drinks & beer
  • Personalized check-in w/welcome cocktail & cool towel
  • Bottle of wine in room
  • Upgraded amenities & beach towels in room
  • Turn-down service
  • Kayaking
  • Pedal boats
  • Snorkeling equipment
  • Tennis
  • Bicycles and guided bike tour
  • Volleyball
  • Pool table
  • Ping pong and board games
  • Gym
  • Aerobics
  • Yoga
  • 513 spacious and elegantly appointed suites 
  • 7 Restaurants
  • Snack bar
  • 4 Bars including a Swim-up bar
  • Tequila and cigar lounge
  • 3 Pools
  • Tennis courts
  • Gym
  • Library
  • Gift shop
  • Spa w/therapy treatments, steambath, sauna & whirlpool
  • Beauty salon
  • Tour desk
  • Laundry service (fee)
  • Medical services (fee)
  • Business centre (fee)

Royal Junior Suite

  • 1 king or 2 double beds
  • Garden view or ocean view available
  • In-suite double-size jetted tub
  • Spacious furnished terrace or balcony
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Junior Suite Swim-up

  • 1 king or 2 double beds
  • Ocean view 
  • Swim out 
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Junior Suite Beachfront Walkout

  • 1 king bed 
  • Ocean view 
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Junior Suite Swim-up Beachfront Walkout

  • 1 king bed 
  • Ocean view 
  • Swim up
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Master Suite

  • 2 bedrooms 
  • Living area
  • Guest half-bath
  • Counter top bar
  • Dining area
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Turn down service with aromatherapy
  • Hammock
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan
  • Maximum occupancy 4 people

Royal Master One Bedroom Suite Oceanfront

  • Living area
  • Ocean views
  • Guest half-bath
  • Counter top bar
  • Dining area
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Spacious furnished terrace
  • Turn down service with aromatherapy
  • Hammock
  • Telescope
  • Wii gaming system
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Royal Presidential Suite

  • Ocean views
  • Rooftop bar
  • Private cabana
  • Priority access to Chef's Plate restaurant
  • Nespresso machine
  • Bose sound system
  • In-suite double-size jetted tub
  • Rooftop terrace
  • Turn down service with aromatherapy
  • Hammock
  • Telescope
  • 42-inch LED TV with satellite programming 
  • In-suite mini bar with beer, soft drinks and snacks
  • Liquor cabinet
  • Royal Bed options
  • Pillowtop mattress
  • Pillow menu
  • Spacious closet
  • WiFi Internet access
  • Telephone with voicemail
  • Iron, andironing board
  • Marble bathroom
  • Steam shower
  • Double vanity
  • Hair dryer
  • Alarm clock with MP3 player dock
  • DVD/CD player
  • Individual climate controlled air conditioning and ceiling fan

Restaurants

Asiana

  • A la carte for lunch and dinner
  • Asian cuisine

Rincon Mexicano

  • A la carte for lunch and dinenr
  • Mexican

El Mediterraneo

  • Buffet for breakfast, lunch and dinner
  • Mediterranean

Maria Marie

  • A la carte for dinner
  • Mexican - French fusion

Chef's Plate

  • A la carte for dinner
  • International
  • Only available to guests staying in categories in or above Royal Junior Suite Oceanfront
  • Reservations required
  • Semi-formal dress is required for dinner (long trousers and t-shirts with sleeves for gentlemen)

Spice

  • Buffet for breakfast, lunch and dinner
  • International

Pelicanos

  • A la carte for breakfast, lunch and dinner
  • Caribbean fusion

Royal Coffee House

  • Coffee shop

Bars

  • Tequileria and Cigar Club
  • Pool and Swim up Bar
  • Lobby Bar
  • Pelicanos Beach Bar

Royal Playa Del Carmen offers the following SPAzul facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Gym
  • Whirlpool bath
  • Sauna

Massages

  • Relaxing massage
  • Sports massage
  • Deep tissue massage
  • Purifying massage
  • Four hands massage
  • Ancient stone massage
  • Prenatal massage
  • Reflexology massage

Facial treatments

  • Deep cleansing facial
  • Men's facial
  • Luminous "C" and Sea facial
  • Hydration facial
  • Purifying facial
  • Acupressure facial

Wraps

  • Seasonal fruit and honey body pack
  • Herbal infusion wrap
  • Hydration wrap
  • Chocolate wrap
  • Marine algae wrap
  • Chicxulub clay and banana leaf wrap

Other treatments

  • Body exfoliation
  • Manicure, pedicure
  • Hair styling
  • Make up
  • Hair removal

Bonus! -Receive access to all facilities to sister resort Gran Porto Real (next door) and other Real Resorts in Cancun. Transportation not included.

Discount! - Guests enjoy a 50% discount off list price of Moet & Chandon champagne.

Honeymoon Bonus - Receive a bottle of sparkling wine in room, room upgrade (subject to availability), sweetheart cake for two, and discounts on spa treatments.

Wedding Packages - Wedding packages are available. Please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Royal Playa del Carmen
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Royal Playa del Carmen
Constituyentes Avenue #2, Playa del Carmen 77780 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.