Royal Suites Yucatan by Palladium
- What's Included
- All Inclusive Features
This suite is a more exclusive part of the large Palladium Resort. It has all of the elements of a luxury resort that you're looking for. Make sure that you arrange and organize beach side activities ahead of time, as there are sometimes confusion amongst reserving equipment. The food options are OK, with some a la carte restaurants to be avoided. The amenities of this resort are incredible. The spa and gym area are definite areas to check out during your trip.
We just got back from 7 nights at RSY. From the minute we arrived we were blown away by every little detail. Every single member of staff had smiles on their faces and couldn't do enough to be helpful. Our Mayan water villa was stunning, right on the water and a mini bar full to the brim with full sized bottles of vodka, rum, whiskey etc. We were treated like VIPs and on our last night we even had a surprise rose petal and chocolate covered strawberries turn down service - it was wonderful. All of the pools, bars, restaurants etc are kept to such a high level, the resort was spotlessly clean and the food was very VERY good (I recommend Punta Emilia right on the beach). The resort is HUGE but there are golf carts to take you around the place whenever you wish. Best all inclusive resort we have stayed in ever!!! Thank you RSY!!!!!!
We went for a wedding. We upgraded to the Royal Suites for a small increase in price. Totally worth it. Gym is great, food - awesome - having your own restaurant and 24 room service helps. Access to the Spa - solid! You get lobster! You can have a la carte yoga, archery, riflery, cooking, dance, towel folding (yes...but why?) lessons. Getting private golf carts help too. The room - AMAZING! You get your own villa, outdoor shower, bidet, tub (spa) double sink and the best, hammock on the your private balcony on the lagoon. You can also have a canoe. The adult pool is busy with, well, adults. But I never had to wait for a beach bed. There is a reserved beach section for royal suite visitors as well - with beds and private bar. Service - great! I would not leave for an excursion - enjoy all this!!! Over all - really great stay. I shall return....
This is the only resort we have left where we said we would absolutely return.Check In: Given the wrong room at first, went back to desk. Front desk employee blamed it on the travel company saying that they never received our "requests." Were told we could switch rooms after two nights. I continued to question this. Once I spoke up and asked why the index card with our information said "Birthday" if they never got our requests, there magically was a "mistake" and a room became available. One thing I did not like was that the front desk worker said that "We save King Beds for honeymooners." I guess booking 9 months in advanced with this as the top request means nothing. We also were not welcomed with a drink as most resorts do. This was the only negative aspect during our stay. Room: Its a typical resort room (and they are being renovated soon). AC got nice and cool and the huge Jacuzzi on the balcony was a bonus. The bed was the most comfortable bed we have ever slept on at any hotel or resort. Tv: Almost half the channels that were supposed to be in English were in Spanish. Very limited selection. WIFI was hit or miss, but mostly worked. We did lose power 3 times during our stay.Lobby Bar: Kudos to Antonio, by far the BEST bartender we came across on the whole resort.Royal Pool: We went once and found it to be much to quiet. We preferred the action over at White Sands/RiveraHousekeeping: They did a great job and came when asked. Entertainment: POP (People of Palladium). Shout out to Julio (Archery lessons, salsa lessons, nightly entertainment before and after shows, tequila tasting). Julio became more of a friend to us than an employee. He had high energy, spoke English very well and was by far the employee who made our trip to the Palladium Resorts "Grand." Please tell Julio that Chris and Kelsey said "Hi" and we cannot wait to beat him at Archery again! 70's party was out favorite and the entertainment did a great job in Pirates of the Caribbean and all other shows!Butler: Shout out to Ana who decorating our room for a birthday. So much fun and appreciated!Food: Okay. The food is standard. Usually not very warm. We always did El Jardin for breakfast (small selection but good), one of the larger buffets for lunch (plenty of options) and an a la cart for dinner. (Thai and Hibachi were our favorite).Drinks: Cocktail menu is full of very sugar filled drinks. Bartenders were happy to make you any concoction you would like. Remember that you can always substitute out "top shelf" liquor in any drink. If you order off the drink menu, they will pour "well" liquor unless you ask.Spa: We enjoyed utilizing the many "free/included" areas. Royal Beach: The Royal Beach was filled with those staying at the other resorts and would bring their children over to our area. No employees stopped this. It did not bother us much, however, what is the point in paying for a separate area if they are used by people staying at White Sand, Colonial, etc? The beach itself was very nice and no need for a snorkeling excursion. Rent the equipment and swim out to the reefs. We saw many fish and stingrays.Royal Carts: Your carts are marked with a sign in the front. Anytime, go up to a lobby bell boy and ask for a Royal Cart. You skip the line and they come quickly and will take you anywhere. Boat: If you have a dinner reservation at White Sands, take the boat to dinner. It was a quick ride but beautiful.Grounds: Kudos to the maintenance/landscaping team. The grounds are one of the top reasons we will come back. So beautiful and well maintained. Diversity of animals on the property is amazing. Overall, this is the best resort we have been to. We wish the a la cart food was a little better, but for most, it will satisfy. We will absolutely be back and have already discussed getting a Travel Club membership in the future. I think this will now be our home away from home.
Another fabulous trip to the Palladium to be part of the reunion.. we've lost track of how many times we've been there, but it keeps getting better! Many improvements and the staff and friends make you feel like family!
I am a bit late in writing this review as we were there last July of 2016. This was our second time staying in the Royal Suites and we were again NOT disappointed. This time we brought my sister and our twin daughters who had just turned 18 years old. We just love the Grand Palladium! Especially the Royal Suites side. This was our 5th time back to the resort and our 8th time to an all inclusive in the Riviera Maya.Ivon is the best server and Antonio is the best bartender at the Royal Pool! They go out of their way to make sure you are taken care of and are having a great time. The truly treat you like family. Daniel was the best at the Royal Beach and Carlos made us the best drinks at the secret pool! The bellmen Rafael and Alberto always have a smile on their face and are ready to help take you anywhere or make sure your stay is going great.From the pool to El Jardin to the Royal Beach section - it is absolutely beautiful. The level of service, care, quality, and amenities is outstanding.We are heading back this year on June 1 - 8, 2017 and will be staying in the Kantaneah section this time as we could not afford the Royal Section. We are coming back with another couple (we are always referring our friends and family!) and cannot wait! We never look to stay anywhere else when wanting a relaxing all inclusive Mexico vacation. We simply love the Grand Pallidium Hotels and especially The Royal Suites Yucatan! See you in two weeks! Kriss and Ray Porco
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24-hour all-inclusive
- All meals and snacks
- Dinner can be a la carte (reservations required, dress code in effect)
- Unlimited international and domestic brand drinks & house wine
- Non-motorized water sports
- Daily activities
- Nightly entertainment
- 130 suites
- 1 exclusive restaurant
- 2 bars including swim-up bar
- 1 adults only pool
- Hot tub
- Spa (fee)
- Private check-in
- Towel and waiter service
- Private lounge
- Concierge service
- Free WiFi
- Exclusive beach area with waiter service and Bali beds
- Butler service
Royal Junior Suite includes:
- 1 king or 2 double beds
- A/C and ceiling fan
- Full bathroom
- Hot tub on terrace
- Satellite TV
- CD/DVD player
- DVD menu
- Mini-bar restocked daily (drinks and snacks)
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe
- MP3 dock
- Pillow menu
- Aromatherapy menu
- Turn down service
- Max occupancy 4
Royal Suite has same as above, with: king bed, hot tub on terrace, living room and sofa bed.
Royal Mayan Suite: same amenities as Royal Suite with terrace over a lake, jetted tub and Mayan shower (outside).
Honeymoon Bonus - Complimentary gift in room upon arrival, Free room upgrade subject to availability and Late check out (subject to availability). Proof of marriage is required at the time of check-in. Up to a max 2 months of marriage.
Stay at 1 play at 4 - Guests have full access to the facilities of the neighboring Grand Palladium Colonial Resort and Spa, Grand Palladium Kantenah Resort and Spa, and Grand Palladium White Sand Resort and Spa.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Suites Yucatan by PalladiumRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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