Royal Suites Yucatan by Palladium
- What's Included
- All Inclusive Features
This suite is a more exclusive part of the large Palladium Resort. It has all of the elements of a luxury resort that you're looking for. Make sure that you arrange and organize beach side activities ahead of time, as there are sometimes confusion amongst reserving equipment. The food options are OK, with some a la carte restaurants to be avoided. The amenities of this resort are incredible. The spa and gym area are definite areas to check out during your trip.
A bit late with the review to be completely honest just feeling down when got back from the most wonderful holiday ever! Coming from the UK it was a long flight but when we got to the Royal Suites it was like we were Royalty. Seen immediately to sort our keys and given the briefing about the resort. We were given complimentary cocktails by the lovely Lucy who we got to know well! We had our luggage taken to our room and were left to sort ourselves out. With 7 hours difference in time we thought we'd just go to our restaurant to have something to eat. We were up early and went for breakfast at our restaurant greeted by Ana who had such a warm welcome and we decided to eat inside which was the only time we did as having breakfast outside in England isn't really an option! We took up our positions on our comfy sun beds and soon had fabulous fruit kebabs served. Mario and Diego served us drinks round the clock and Heindrick served behind the bar. These guys are amazing and are so attentive and work so hard! Victor came round offering the Spa which we went to twice. I had a 80 min massage and then a massage and facial which took about 20 years off! Such a relaxing place to go and chill out with lovely fruit based cocktails! We took the cart to the beach a few days and had the cabana beds where we had the lovely Fernanda serve us, she was always smiling and laughing, such a joy to have around! Our lovely concierges Javier and Paola were amazing we got to book the adult only nights at the restaurants and one night we got back to our room and there were rose petals leading to chocolate covered strawberries and a bottle of bubbles I asked her why and she just said "because". Such wonderful people! The restaurants were fabulous, loved the teppanyaki show. Couldn't fault any other restaurants the food was amazing! The show guys really produced a great show they work really hard rehearsing during the day! Being English the wildlife was amazing and I was very naughty and hand fed the raccoons at the beach restaurant! The birds no Coatis were fabulous and we had a rather old Coati around our block who was very riendly. I have to say I've only had three trips to Mexico unfortunately due to it being so expensive to go there but this place is second to none I hope at some point to return its paradise! I probably haven't mentioned all the people in the Royal Suites including the lovely cart drivers but every member of staff at each hotel are fabulous! I can't recommend The Royal Suites enough!
We stayed at the Palladium Royal Suites for 10 days, long enough to try most of the food options and get very familiar with all the places within the Palladium complex. The staff everywhere were professional, friendly, and kind. The facilities and grounds were clean and beautifully cared for, even though they are apparently getting ready to renovate. Being able to get a ride whenever we wanted was a definite plus to staying in the Royal Suites, as was being able to use the spa. The food at the buffets was not good, but the a la carte restaurants were very good for the most part. Having the exclusive use of the "Royal Beach" was wonderful, as it was quiet and the service was lovely. If you are coming here without children and want to get away from the sounds of children for a while, this is the way to go. Then you can walk around the rest of the complex where there are families if you are ready for more energetic surroundings. I would return in a heartbeat and would highly recommend Palladium Royal Suites.
We stayed at the RSY June 24 to July 5 2017. The service was outstanding across the board ( food, housekeeping etc.) Grounds were beautiful! The major problem we had was the cart service. We had no problem getting to the Royal Beach, but getting back was another story. We would call and be told it was being sent and 30 to 40 minutes later we would end up getting a ride to another lobby and hitching rides to the Riviera and walking back to our rooms. One day we even walked the whole way back, trams would stop and ask us where we were going, and we would say RSY, and they said they were not going there. To GP defense on this matter, The RSY was closed mid way during our stay. We were moved to the White Sands Building 59 which was very nice and prepared like a Royal Suite. After the move we had no cart issues. We would definitely go back to RSY because of the service and staff.
My friend and I went to Mexico and stayed at this most amazing property. We were treated just like the name ROYAL. His birthday was a day of the trip and when we came back from dinner the room was decorated with balloons and bottle of wine. The property is huge but very accessible. We had our own private beach I enjoyed the small classes taught by Gabriel the towel decorating was a hit and the Spanish class for my friend. The staff was amazing and so grateful of the tips. The spa was amazing and all pool and the beach fire show was spectacular. We plan to go back before the end of 2017 or the beginning of 2018. You will not regret this hotel.Eugene and Monique Barringer
While the food wasn't what I expected or hoped for everything at this resort was amazing! Especially Diego CoCom he would make sure my wife and I never went without a drink and would find us even when we weren't in his section! He was absolutely the best waiter ever! If we ever go back I'll be looking for him!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24-hour all-inclusive
- All meals and snacks
- Dinner can be a la carte (reservations required, dress code in effect)
- Unlimited international and domestic brand drinks & house wine
- Non-motorized water sports
- Daily activities
- Nightly entertainment
- 130 suites
- 1 exclusive restaurant
- 2 bars including swim-up bar
- 1 adults only pool
- Hot tub
- Spa (fee)
- Private check-in
- Towel and waiter service
- Private lounge
- Concierge service
- Free WiFi
- Exclusive beach area with waiter service and Bali beds
- Butler service
Royal Junior Suite includes:
- 1 king or 2 double beds
- A/C and ceiling fan
- Full bathroom
- Hot tub on terrace
- Satellite TV
- CD/DVD player
- DVD menu
- Mini-bar restocked daily (drinks and snacks)
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe
- MP3 dock
- Pillow menu
- Aromatherapy menu
- Turn down service
- Max occupancy 4
Royal Suite has same as above, with: king bed, hot tub on terrace, living room and sofa bed.
Royal Mayan Suite: same amenities as Royal Suite with terrace over a lake, jetted tub and Mayan shower (outside).
Honeymoon Bonus - Complimentary gift in room upon arrival, Free room upgrade subject to availability and Late check out (subject to availability). Proof of marriage is required at the time of check-in. Up to a max 2 months of marriage.
Stay at 1 play at 4 - Guests have full access to the facilities of the neighboring Grand Palladium Colonial Resort and Spa, Grand Palladium Kantenah Resort and Spa, and Grand Palladium White Sand Resort and Spa.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Suites Yucatan by PalladiumRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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