Royal Suites Yucatan by Palladium
- What's Included
- All Inclusive Features
This suite is a more exclusive part of the large Palladium Resort. It has all of the elements of a luxury resort that you're looking for. Make sure that you arrange and organize beach side activities ahead of time, as there are sometimes confusion amongst reserving equipment. The food options are OK, with some a la carte restaurants to be avoided. The amenities of this resort are incredible. The spa and gym area are definite areas to check out during your trip.
4th consecutive year we have visited palladium, 1st stay without family or kids.The royal suites won't disappoint. The prompt greeting and air conditioned lobby are a nice change compared with the other lobby's. El Jardin is wonderful and dinned there twice. Tried breakfast but preferred the variety of the Riviera buffet.Pool area is the best, bar is all yours with any drink you can concoct. It's centered so it's never more than a minute away. The beach has changed over the years. The south end has eroded and not the best. Where the Royal beach resides is absolutely perfect, deep white sand and a large sand bottom area to wade out to.Very nice snorkeling further out with abundant fish, colorful fan coral and even some lobster about.Try to grab a cabana with a grass roof, twice it kept us dry during a brief afternoon shower. Our waiter on the beach really took care of our needs. Drinks, sandwiches, even very good ice cream is never more than a request away. The cart service for Royal guest is really useful. To the spa, beach or anywhere.This visit we didn't need to walk far.We stayed in the Mayan Suite 7213 and had absolute privacy. Loved the outdoor shower and bathroom. The Bedroom is very open with vaulted ceilings and the best bed we have ever slept on in Mexico.Great employees are hard to find, Palladium has collected the best of the best to take care of you while visiting the Royal suites and it shows. Every moment of your stay they are close by to treat you like... RoyaltyWe are longing to return...
First time in Mexico but the forth All Inclusive resort that we have stayed at.My wife & I love to walk. In fact we must have walked every trail on this massive complex. We got lost every day but we downloaded the Palladium app on our phones and when we got lost the app showed us precisely where we were. You don’t want to walk, no problem. All you have to do is ask the bartender, a hostess or anyone at a lobby desk to call a Royal Cart for you.The Palladium app was also good for looking at the restaurant menus and seeing what activities were going on that day.However, book your reservations through your butler; the app was not working correctly for completing restaurant reservations.The Royal beach was awesome and so was the Royal pool. Every employee we encountered was friendly and pleasant. Please tip the servers. I was surprised that so few people would tip.The spa is a must. Only drawback was there is no bar, but I understand why. It was so peaceful and deserted.If you want to have fun in the ocean and in the salt water pool then take some bread from the breakfast or lunch buffets and feed the fish. The water is so clear that if feeding the fish you don’t even need snorkeling equipment.Lastly, if you want a romantic night tell your butler that. The butlers can arrange for your room to be decorated while you are away at dinner.If you have read other reviews that were not so good and you are worried please be rest assured that you will not be let down staying at the Royal Suites DO IT….
This is but one of 5 resorts at this property. And its the smallest and most lacking. Rooms are great but a lack of restaurants and a real lounge bar are missing. Had only a buffet restaurant available for breakfast and dinner. All the other nice restaurants were available by way of a golf cart ride at the other four resorts which are all family friendly. Hence kids abound. And reservations are required. Service was excellent, great staff but the food at the restaurants need attention. Lobster tails were always available for Royal guests but always over cooked, same for shrimp and seafood dishes. No beach within walking distance. The closest one was rocky. The one reserved for Royal guests was accessible by golf cart. Not convenient. Property is beautiful but one of the bigger resorts with all the amenities should be dedicated to adults only. Oh, its an hour and a half (60 some miles) from the Cancun airport as well.
Recently retired my wife and I splurged on the Royal Suites. We have been to Palladium resorts a half a dozen times, and our motto is live outside the room, and enjoy the resorts assets while avoiding the huge price tag (why pay for luxury when the money saved goes to the next vacation)We did get a favorable deal from Southwest Vacations and I can tell you that the extra you pay was well worth it. I hate paying for items I will not take advantage of, but I can honestly say we enjoyed full use of the spa, shuttle service, dinner reservations, private pool, private beach and better than average bedding. Our butler Lizett was over the top. Jesus the bar waiter, Wilbert from the breakfast stand out in my mind. All the shuttle drivers were fun. My only complaint was the lack of bar staff at the beach. We were just drinking water, and you had to wait 15-20 minutes at times. Other than that, service was at or above par.We go to A-I's about 3 times in a 2 year span, and must have a total of over 30 stays counting all resorts. I will go back when the right deal comes along.
This was our first time here. All the associates in the royal suites have a very high standard of service, and will make sure you are happy, no matter what it takes. Even that they all were excellent, I would like to mention 3 of them who really went above and beyond everything; Lucy and Antonio in the hotel bar, and Brody (Luis) with the bell stand crew. Lucy and Antonio made sure we did not go thirsty, and gave very good advise, and Brody made sure we got everywhere with the golf cart he was driving. They always made sure we were happy and had everything we needed, and did this always with a big smile! Again, very good experience and certainly a place we will get back to!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 24-hour all-inclusive
- All meals and snacks
- Dinner can be a la carte (reservations required, dress code in effect)
- Unlimited international and domestic brand drinks & house wine
- Non-motorized water sports
- Daily activities
- Nightly entertainment
- 130 suites
- 1 exclusive restaurant
- 2 bars including swim-up bar
- 1 adults only pool
- Hot tub
- Spa (fee)
- Private check-in
- Towel and waiter service
- Private lounge
- Concierge service
- Free WiFi
- Exclusive beach area with waiter service and Bali beds
- Butler service
Royal Junior Suite includes:
- 1 king or 2 double beds
- A/C and ceiling fan
- Full bathroom
- Hot tub on terrace
- Satellite TV
- CD/DVD player
- DVD menu
- Mini-bar restocked daily (drinks and snacks)
- Hair dryer
- Alarm clock
- Iron/ironing board
- In-room safe
- MP3 dock
- Pillow menu
- Aromatherapy menu
- Turn down service
- Max occupancy 4
Royal Suite has same as above, with: king bed, hot tub on terrace, living room and sofa bed.
Royal Mayan Suite: same amenities as Royal Suite with terrace over a lake, jetted tub and Mayan shower (outside).
Honeymoon Bonus - Complimentary gift in room upon arrival, Free room upgrade subject to availability and Late check out (subject to availability). Proof of marriage is required at the time of check-in. Up to a max 2 months of marriage.
Stay at 1 play at 4 - Guests have full access to the facilities of the neighboring Grand Palladium Colonial Resort and Spa, Grand Palladium Kantenah Resort and Spa, and Grand Palladium White Sand Resort and Spa.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Suites Yucatan by PalladiumRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Chetumal-Puerto Juarez Km, 256-100, Akumal 77710 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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