Royalton Riviera Cancun Resort and Spa
- What's Included
- All Inclusive Features
For those seeking an adults-only experience, Sunwing offers The Hideaway at Royalton, a 'resort within a resort' catering to those 18 and over. Guests of the Hideaway will have access to an exclusive ï¿½ la carte restaurant, bar and pool, while enjoying full use of the facilities at the rest of the property.
Mario and Marco did a great job at entertainment. Good was food and location was great. Good for family and fun. Weather was perfect. Stayed at Diamond side and that is definitely worth it. Changed from Corona to Dos XX. only disappointment
Resort gets five stars on rooms, restaurants, pools, services, etc. the staff goes above and beyond the call of duty; so friendly. Love the all inclusive. Squeaky clean. Give it four stars for two reasons: location is very isolated, but easy to book excursions to leave the property. Second is the beach which has lots of seaweed and is not as inning as one would expect in Cancun. We went to Maroma Beach to the south and that was gorgeous. If you don't mind not swimming in the ocean, there are many many choices of pools that are very nice.
Holiday was perfect, hotel was amazing and very clean. Staff were polite, helpful and couldn't do enough for you. We would highly recommend this hotel and would return in a heart beat. Thank you royalton for the perfect holiday!
This is the 2nd time my Husband and I stayed at this resort and I have to say I was once again blown away by the standards of this resort! We had no intention of going back this year as last year was our one year wedding anniversary and thought we wanted something top notch... we ended up booking again this year and returned only 4 days ago after celebrating our 2nd year wedding anniversary at this amazing place. It was really great to see the hotel had completed a lot of work from last year with the addition of the kids water park area & a second serenity style pool. I also really like the idea of wrist band room keys so there was no chance of it getting lost. The service was outstanding in all areas of the resort... the staff work 24/7 to ensure a first class experience. I would like to mention our pool waiters Cesar & Sebastian who looked after us & really made our time at the pool relaxing & great fun! These guys work on batteries I am sure... they don't stop! The restaurants were also exceptional with our favorites being Hunters Steak house & the Italian restaurant Gratzie. The buffet was also fantastic - its like no other buffet that I have seen before - fresh meats/fish cooked to order ( King prawns are unreal), sushi, pasta - I almost feel the word buffet doesn't do it justice! The only let down for us was on the last night we went to OPA - final dinner in Mexico - the staff were complacent - we still had empty plates on our table when the main course came from our starters, my husband had no cutlery for his main course & our glasses were empty of water and wine even after I had asked for a drink which didn't come - this was the only night we didn't tip and left straight after the main course because of the service.The Martini Mix bar is also very good after dinner to watch the entertainment & live music or just for a few drinks - again the staff here are fantastic! The hotel is exceptionally clean - pool areas, rooms and restaurants - staff are always cleaning 24/7!! The beaches are also great you have to be mindful of seasonal changes which may bring seaweed/jellyfish - you are in a tropical climate and is expected. I love this hotel and would definitely go back for a 3rd time- 100% I feel like I have had a holiday! Missing Mexico already! Great job to the team here at this hotel!
My boyfriend and I have just returned from our 2 week stay in the royalton. It was a amazing experience he hotel itself is amazing it's huge! The pools are big and spacious and well designed. Our room was really big and cleaned everyday to really high standards. Hotel staff were so friendly and would not walk past without saying hello. We really felt we was treated like VIP's all the time. All restaurants were really nice but maybe could do with a few more options on the menu. The service at all times we found to be really good and friendly which we really appreciated. A special thank you to Celia in graztie restaurant who we found to be extremely helpful and friendly and always welcomed us in a pleasant way. Overall our experience was unforgettable we loved every minute. Thank you Guys! Would definitely return 🌅☀️❤️
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 Meals daily plus snacks
- Reservation-free dining at restaurants
- All drinks (domestic beer and cocktails, select international brands, house wine with meals)
- 24 hour room service
- Kids Club (4-12 yrs)
- Teens Club (13-17 yrs)
- Daily activities
- Non-motorized water sports
- Introductory scuba lesson in pool
- Evening entertainment
- Shuttle service
- Exclusive access to the Diamond Club Lounge with premium drinks & snacks
- Full service business center
- Personalized check in & check out
- Complimentary early check in / late check out (subject to availability)
- Distinctive wrist bracelet
- Selected premium drinks menu (available in lounge some restrictions apply)
- 24-Hour concierge service
- Mini bar restocked daily
- Pillow menu
- Daily continental breakfast service in lounge
- Upgraded room service menu
- Luxury amenities in room
- Bathrobes & slippers in room
- Dedicated butler service
- Exclusive beach area with dedicated bar
- Evening hot and cold hors d' oeuvres & afternoon snacks including decadent desserts
- 10% discount on Spa treatments and Hair dresser
- *The above mentioned Diamond Club inclusions are for Diamond Club room categories only.
- 843 Rooms
- 11 Pools
- 8 Restaurants
- 14 Bars
- Royal Spa with a hydrotherapy circuit (fee)
- Kids Club
- Teen Club
- Conference facilities
- Banquet facility
- Medical Services (fee)
- Laundry services
- Beauty Salon (fee)
- Motorized water sports (fee)
- Fitness Facilities
- Golf (fee) (nearby)
- 1 King or 2 Queen 'Dreambeds'
- Sofa Bed
- Bluetooth Audio Station
- 24-hours Concierge Service
- Indoor Jacuzzi
- Mini Bar
- Iron & Ironing board
- Balcony or Terrace
- Coffee/ Tea Maker
- Air Conditioned
- Hair Dryer
- Satellite TV
- Maximum Occupancy 6, up to 4 children
Resort Location Map
Royalton Riviera Cancun Resort and SpaRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Federal 307 Km 332,15, SM31, MZ 03, Puerto Morelos 77500 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.