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Sandos Caracol Eco Resort & Spa

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great destination for families with children of all ages. If you're looking for a resort that is further from the strip, then this is definitely the resort for you. Despite it's location, it still promises many activities, a great stretch of beach, and only a few minutes drive away from the main city center. It should be emphasized that there isn't a shortage of things to do in this resort. From daytime activities to nightly entertainment, you'll never be bored. This resort is more suited for older couples and families.


Overview

There's truly something for everyone at this all-inclusive eco-resort & spa located just 10 minutes from Playa del Carmen at the edge of an exotic jungle surrounded by mangroves and natural lagoons. Looking for a romantic getaway in a secluded beachfront setting? Or a family adventure with kids activities, beach games, sailing and snorkeling? Sandos Caracol offers all this along with 6 excellent restaurants, nightly shows, and comfortable accommodations adjacent to a small beach.

Location: Beachfront, 10 min drive to Playa del Carmen, 45 min from the airport.


Highlights
  • Great beachfront location across from Cozumel Island, surrounded by jungle with wildlife and a natural cenote for swimming and snorkeling
  • Separate sections for adults-only and family-friendly
  • Aqua park with 17 waterslides, multiple play areas and poolside snack bar
  • Lots of activities for all ages, including Baby Club, Kids Club and Teen activities
  • 3 themed buffet restaurants, snack bars, plus 6 other specialty dinner restaurants to choose from
  • Rainforest Alliance Certified eco-friendly hotel, highlighting the natural surroundings
  • Room categories that accommodate families of 5 

tripadvisor Traveler Reviews
  • Jon S : Wake Forest, North Carolina
Very Disappointing

This place had potential, but ultimately we would not go back.Pro's:-Nice grounds- jungle, beach, xenote, Mayan ruins-Mostly clean and well-maintained-Lots of bars in convenient spots-Easy to take out kayaks and catamarans without a wait. This may differ depending on time of year.-The xenote is excellent. Refreshingly cold water on very hot days. There's small fish and turtles to see while snorkeling. It's a unique experience.Con's:-The food was very poor overall. In most cases, it was canned or frozen items, similar to what you'd expect at an amusement park or museum. There were a few exceptions, the fruit was mostly good/fresh at the International buffet. Standard breakfast staples pancakes/french toast/bacon were decent at the buffets. The Mexican food was simply terrible. At the Italian restaurant, I ordered chicken parmesan and instead of cheese it had mashed potatoes on top. At the "upscale" steak and fish restaurant, I ordered the NY strip and they threw together two smaller pieces of other steak to make it look like one. It was 75% fat and the meat was difficult to even chew. The rest of my family's food was no better so it wasn't worth sending back.-Many resort employee's were sales people in service disguises. We were constantly being pressured into excursions and sales presentations in the lobby, the towel station by the pool, the beach, etc. It's a large resort and you'll have some questions the first couple of days, there was no promotion or effort to lead to your enjoyment of the existing resort amenities. It was tiring to have to explain that I didn't want to spend $400 to go to a xenote when they already have one at the resort that I paid for.-The Kids Club is small and geared towards younger kids.-The adults-only pool & restaurant were not available to us, we found out while there that they required booking through the hotel directly. I do not see that mentioned on the web site anywhere.-The main pool, next to the beach, is old and dingy. You can't even see the bottom. To be fair, there's a smaller pool that is much nicer called the "chill out pool", but it's tucked into an area that's a little out of the way and we didn't find it until the end of our stay.-The resort is very spread out and depending on where and when you stay, you may be doing a lot of walking in extreme heat. Be warned.-The beach is extremely rocky. Do not even consider going without water shoes. There is also a ton of seaweed and coral. The water is clear when it's calm, but it is rarely calm. Overall, the beach is not great for swimming.-You will learn that "Eco-Resort" means most of the buildings aren't air-conditioned, there's no bottled drinks anywhere, and no straws available. I should mention that the whole family drank the water all week and did not have any gastrointestinal problems, at least.-The room was very small and lacked privacy, we had to change behind the shower curtain, only the toilet itself was behind an actual door.Also, we took a cab ride to Sandos Playacar, which is only 20 minutes away. We ate at the buffet and it was very good, entirely different food than Carocal. The pool was also nicer/newer. There was a shuttle bus to take you around the resort. There is a teen club for older kids. The beach wasn't rocky. It doesn't have a xenote or Mayan ruins, but otherwise it is much better than Carocal and seems to be similarly priced.

  • Charlotte F :
Awesome ashtanga yoga

Yoga classes are held from Monday to Saturday at 8 am on a shaded patio overlooking the Jade river. I stayed a week and took ashtanga yoga classes with Carlos every day. His classes were challenging and inspired me to have a healthier vacation than originally planned. I left Mexico feeling more centred and with the prerogative to invest more energy into maintaining my health...quite the souvenir. Try the yoga. You won't regret it.

  • berenicel600 :
Had an Amazing and relaxing time

Loved staying at Sandos Caracol! We went there for our honeymoon, we stayed in the Adult section of rooms with a view of the Adults only pool. The food was great (avoid the snack bar), we loved Salvia, we ate there 4 times. My husband is vegan, so if you are looking for delicious vegan food with a Mexican flare, Salvia is the place.Check-in was a bit lengthy. We arrived around 10 AM, and could not get in our room until 3 PM. They had changing rooms and showers, So we changed into our bathing suits and headed to the beach. The adult section of the beach was great! They have a club house with bathrooms/showers a full bar and a snack bar. We loved going over there and just relax and soak up the sun.The beach is rocky, but not bad. We loved the wildlife! Monkeys, raccoons, coatis and cats, By the way one of the cats attacked my leg as I was walking by...It was funny! We loved the eco-friendly resort, very environmentally conscious, super friendly and helpful staff! Actually one night having dinner at Salvia, we met the "Gerente en turno," I believed his name is Rafael. He came to us and introduced himself and asked us about our stay, My husband immediately told him we loved the resort and all it has to offer! Actually that day we had visited Sandos Playacar, and we told him that we love Caracol better than Playacar. His staff was much friendly and that even Playacar has a nice beach and it is a nice resort, we preferred Caracol! He was very appreciative of our positive experience at Caracol and told us if we need it anything to ask personally for him or the Concierge manager.If you have kids, this place is for you, it has all kinds of activities and a water park for them, as well as kid friendly food.We hope to come back soon!

  • FatDave1983 : Farnborough
Amazing. Dont listen to bad reviews.

Travelled just me and my wife for week adults only. Will try to cover some of the negative reviews.1. Our room 6803 very clean. Cleaned everyday, mini bar restocked everyday. Tipped maid 20 pesos a day and mini bar we left one dollar in fridge everyday. Towel animals made for us daily. Adults only section is a bit of walk to beach and other restuarants but not to bad. 2 Beach. Stunning beach to relax and sun yourself on but it is very rocky and only a few bits where you can swim. Snorkelling aint all that great. Bring water shoes like others have said. 2. Swimming pools. We mainly used the adults only pool. The waitresses come round all the time asking if you want drinks and will come back with what ever u ordered. Very relaxing and refreshing for a dip. I did see some bad comments on how the pool with the bar gets murky and dirty. If most of the adults didnt throw footballs and knock there drinks over while in the pool maybe it wouldnt get murky. Yeah kids and adults in and out all day after wearing sun cream prob doesnt help but everytime we walked passed it was adults spilling drinks.3. Food. You will never go hungry.Laguna buffet. Selection of everything and food was always hot.Mexican restaurant. Nice tequila! Good service again food was hot. Italian restaurant. Used this for lunch food was ok not a lot of choice and service was slower in my opinion. Japenese restaurant. Book before u come needs a reservation!. Great show sushi or salad for starter. Sushi not the best but still nice. Then you pick chicken, beef or mixed. Then the chef cooks it all in a good show on the grill in front of you. With vegatables,rice, and Shrimp. Los lorios. Our fav! 3 course dinner. Wine costs extra here but they give you the wine list. Excellent service. Nice setting. Great steaks and fish dishes. Eldmundo I think our server was and was only one who remebered our drinks. La riveria. Great setting, great food. Good service. Cant fault it. Brazalian. Its ok turkey was a bit under cooked but my wifes funny with all that I ate it and was fine. All different meats get brought to your table to try on skewers. Adults only restaurant for breakfast and lunch is good not a lot on the menu but nice for adults only. Good service each time. Snack bar yeah animals are around it but its smack bang in the middle around the jungle. Hamburgers and hot dogs all good for a quick snack. Animals. Omg the Monkeys are amazing. We found them everyday. Near big cenote. Near where there are a couple of hammocks near romantic boar ride. And most are past the adults only pool. I took bananas from buffets and fed them every morning. Iguanas, cats, little mini farm with lots of animals, is where some smells come from. If you went to a farm at home it would smell get over it. Grounds are kept clean every worker is always saying "Ola" and working all the time to make it great! I honestly hate some reviews saying the "leaf blower woke me up at 6.am", yet if the paths are over hanging and covered in leaves people would still write a bad review. Cocktails and drinks are amazing at every bar. Cenote is amazing and the trails to ruins and through mangroves are amazing. Mayan fire show is good. Thats the only Mayan show we saw. The costumes could be abit scary for little ones. Freddy Jackson show and production is fantastic. Great for any MJ fan. Aquapark is good for kids and adults. Only a few slides open for big kids when I went on one morning, but pretty good to waste a morning or afternoon. Make sure you book the Romantic Boat ride with the Mayan warrior Jesus. Incredible. Informative, peaceful. Mozzies. Wife got eaten on her legs I know she has great legs but come on guys. We brought trek 50. The night she got bitten was the first night and she didnt have it on, after she was fine but any spot that she didnt have it on she got bit. Get bands and repellent and cover yourself, personally I was ok but wife gets bit at home so if you to get attacked at home you will in the jungle. Overall the place is amazing so much to do. We are going to return next year and bring the kids with us. Got back home today and miss it already.

  • adondiego55 :
great family resort

Wonderful resort we were there for a destination wedding, it was so well done! food and service exquisite! fabulous time was had by all!Unexpected bonus - YOGA!-6 days a week! Juancarlo is an excellent yoga instructor! I have been practicing yoga for years and i learned so much from him! perfect for novices as well as experienced !. All the staff here is wonderful, professional, friendly, and courteous. Well planned resort - fun pools for toddlers -active pools for older kids , quiet pools for adults only. beaches divided the same way - lovely!. Lots of great things to do! Activities are well planned for all ages. They have an evening where local artisans bring in their craft to sell - so no need to leave resort for some authentic Mexican art. Really enjoyed our stay - will be returning - especially for the yoga

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic beer, International brand drinks & House Wine w/meals
  • Sailing
  • Snorkeling
  • Boogie boards
  • Kayaking
  • Waterpolo
  • Introductory scuba diving lesson
  • Access to the water park for kids, teens and adults
  • Tennis with instruction
  • Volleyball
  • Soccer
  • Exercise classes
  • Daily activities
  • Nightly entertainment
  • Xcalacoco Experience: Included in the all inclusive are 85 eco-educational activities such as guided eco-tour, animal keeper program, sensory experience, maya shows 4 times a week, swimming in a natural cenote, jade river, maya survival, and so much more!??????????????

Signature Eco Collection Inclusions

  • Bathrobes and Slippers
  • Chill Out Pool
  • Room Service 24 Hours a Day
  • In-room Wi-Fi

Select Club Inclusions (Adults Only)

  • Private Concierge
  • Ocean Front Club House (18+)
  • Adults Pool and Jacuzzi
  • Chill Out Pool
  • Exclusive Reception
  • Room Service 24 Hours a Day
  • Free Wi-Fi available for Select Club guest, including: Select Adults Only Pool, Select Adults Only Beach Club House

Royal Elite Inclusions 

  • Private Concierge
  • Ocean Front Club House (18+)
  • Adults Pool
  • Chill Out Pool (*Exclusive access for Royal Elite Vacation Club members)
  • Exclusive Reception
  • 24-Hour Room Service
  • In-room Wi-Fi 
  • The Royal Elite Beach Club features an infinity pool, a swim-up bar and sleek contemporary design in a secluded part of the resort

Sunwing Smile Resorts

  • Up to 2 kids (2-12 years old) stay, play and eat free all year
  • Teenage pricing (13-17 years old)
  • No single supplement for single parents travelling with up to 2 children or teens
  • Shaded kids pool or part of kids pool
  • Shaded playground
  • Smile Kids Club Program
  • Beach towels in room upon arrival (1 per person)
  • 1 litre bottle of water per room per day
  • 956 rooms in 3-storey buildings
  • 3 buffet restaurant
  • 6 a la carte restaurants
  • Snack bar
  • 10 bars including Pool bar, Beach bar, Disco 
  • 4 pools
  • Children's section in main pool
  • Separate children's pool
  • Aquapark with 17 waterslides, for kids and adults!
  • Kids Club
  • 2 (lit) tennis courts
  • Natural zoo with a selection of local animals and birds
  • Shopping on-site
  • Fitness facilities
  • Sauna
  • Spa (fee)
  • Beauty salon (fee)
  • Massage services (fee)
  • Medical services (fee)
  • Free Wi-Fi available in main lobby, Sports Bar, and 24 hours Snack Restaurant and designated hotspots
  • 5 star PADI Scuba dive shop on-site (fee)
  • ATM
  • 18-holf golf course (nearby)

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Cable TV
  • 1 King or 2 Double beds
  • Balcony or Terrace 
  • Bathroom with shower
  • In-room safe
  • Mini-bar (with mineral water, soft drinks and beer - restocked every other day)
  • Jungleview/Gardenview
  • Radio alarm clock
  • Telephone

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Cable TV
  • 1 King bed
  • Telephone
  • Hydromassage bathtub 
  • Bathroom with shower
  • Alarm clock radio
  • Living area with double sofa bed
  • In-room safe
  • Jungleview/Gardenview
  • Mini-bar (with mineral water, soft drinks and beer - restocked every other day)
  • Terrace

Deluxe Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Cable TV
  • 1 King bed
  • Jacuzzi
  • Telephone 
  • Balcony or Terrace
  • Bathroom with shower
  • Alarm clock radio
  • 1 double sofa bed
  • In-room safe
  • Jungleview/Gardenview
  • Mini-bar (with mineral water, soft drinks and beer - restocked every other day)
  • Hydromassage bathtub

Eco Superior Signature Collection 

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Hair dryer
  • Bathrobes and slippers
  • Iron & Ironing board
  • Balcony or Terrace
  • Vanity mirror
  • Bathroom with shower 
  • 24-hour room service
  • 1 King or 2 Double beds
  • Air-conditioning with individual climate controls
  • Fully stocked mini-bar including snacks
  • Hot & cold water dispenser
  • Laptop-sized safe
  • Cable TV

Eco Junior Suite Signature Collection 

  • Maximum Number of Adults 3
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioning with individual climate controls
  • Hair dryer
  • Bathrobes and slippers
  • Iron & Ironing board
  • Balcony or Terrace
  • Vanity mirror
  • 1 double sofa bed
  • Bathroom with shower 
  • 24-hour room service
  • 1 King bed
  • Cable TV
  • Fully stocked mini-bar including snacks
  • Hot & cold water dispenser
  • Laptop-sized safe
  • 1 bunk bed for 2 children
  • Hydromassage tub on the balcony

Royal Elite Superior

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioning with individual climate controls
  • Ceiling fan
  • Hair dryer
  • Distinctive VIP bracelet
  • 42" plasma TV with satellite
  • 1 King or 2 Double beds
  • Hot & cold water dispenser
  • Bathroom with shower
  • Laptop-sized safe
  • Fully stocked mini-bar including snacks
  • Balcony or Terrace
  • Bathrobes and slippers
  • Iron & Ironing board
  • Vanity mirror
  • iPod docking station
  • Located closer to the beach
  • Laptop-sized in-room safe
  • 24-hour room service
  • Premium liquor cabinet

Royal Elite One Bedroom Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Hair dryer
  • King size bed
  • Bathrobes and slippers
  • Iron & Ironing board
  • Balcony or Terrace
  • Vanity mirror
  • iPod docking station
  • Laptop-sized safe 
  • Fully stocked mini-bar including snacks
  • Air-conditioning with individual climate controls
  • 42" plasma TV with satellite
  • Living area with double sofa bed
  • Bathroom with shower
  • Distinctive VIP bracelet
  • Hot & cold water dispenser
  • 24-hour room service
  • Premium liquor cabinet

Royal Elite Penthouse

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Hair dryer
  • Bathrobes and slippers
  • Iron & Ironing board
  • Balcony
  • Vanity mirror
  • iPod docking station
  • Living area with double sofa bed
  • Premium liquor cabinet
  • Bathroom with shower 
  • Oceanview
  • 42" plasma TV with satellite
  • Fully stocked mini-bar including snacks
  • King size bed
  • Air-conditioning with individual climate controls
  • Distinctive VIP bracelet
  • Hot & cold water dispenser
  • Located closer to the beach
  • Laptop-sized safe
  • Hydromassage bathtub

Restaurants

La Laguna

  • Buffet for breakfast, lunch and dinner
  • International
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Las Mascaras

  • Buffet for dinner
  • Mexican
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

El Templo

  • à la carte for dinner
  • Japanese
  • Reservations required
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Los Lirios

  • à la carte for dinner
  • Steak & Fish 
  • No reservations are required and there is no limitation to use this restaurant for guests. Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

La Toscana

  • à la carte for dinner
  • Italian
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

La Riviera

  • à la carte for dinner
  • Mediterranean
  • No reservations are required and there is no limitation to use this restaurant for guests. Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Fogo do Brazil

  • à la carte for dinner
  • Brazilian Rodizio
  • No reservations are required and there is no limitation to use this restaurant for guests. Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Salvia

  • à la carte
  • Vegetarian
  • Reservations required
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Bars

  • L' Elefant Lobby bar
  • El Nido 24 hour bar
  • Sirena Pool bar
  • Iguana Pool bar
  • Los Lirios Disco
  • El Manglar Sports bar
  • El Mapache Lounge 
  • La Tortuga Pool bar
  • Theatre Bar
  • Beach Bar

For the Kids

  • Kids Club, Ages 4-12 
  • Supervised activities program featuring:
    • PlayStation
    • Jungle gym and trampoline
    • Mini movie & theatre
    • Games and Arts & Crafts
    • Mini disco
  • Baby Club, Ages 2-3 
  • Babysitting or child care service ($)
  • Playground
  • Teen activities, Ages 13-17 :
    • Music
    • Pool table and table tennis
    • Foosball table
    • Beach soccer and volleyball
    • 7 water slides
  • Children's Pool
  • Kids Water Park

Child Policy

  • Children 0-1 years of age are free sharing room with 1 or 2 adults.
  • 1st child 2-12 years of age pay special rate sharing room with 1 or 2 adults.
  • 2nd child 2-12 years of age free of charge sharing room with 1 or 2 adults.
  • 3rd child 2-12 years of age pay special rate sharing room with 1 or 2 adults (Applies for the Junior Suite Category only).
  • Teens 13-17 years of age pay special rates sharing rooom wiith 1 or 2 adults.

*In the event of 1 adult sharing room with minor, adult pays single rate and children pay special rate.
*Baby cot on request, subject to availability at no extra charge.
*Room bedding on request subject to availability.
*Extra beds (rollaway) on request, subject to availability at no extra cost.

Facilities

  • 16 treatment rooms
  • Beachfront massage palapa
  • Hydrotherapy area (free of charge, for ages 18+)
  • Diverse temperature pools
  • Saunas & steam baths
  • Women's and men's dressing rooms
  • Gym & spinning room
  • Complimentary toiletries
  • Full beauty salon offering lavish hand, foot and nail treatments
  • Spa boutique

Massage Treatments

  • Relax Massage
  • Aromatherapy
  • Draining Massage
  • Prenatal Massage
  • Reflexology
  • Sports Massage
  • Deep Tissue Massage
  • Hot Stone Massage
  • Therapeutic Massage
  • Sandos Special
  • Thai Magic
  • Shiatsu Zen-Sation
  • Caribbean Breeze
  • Polynesian Dance

Other Treatments

  • Body wraps
  • Facial treatments
  • Temazcal
  • Package treatments

Salon Services

  • Manicure & pedicure 
  • Nourishing hair treatments
  • Hair styling, coloring & cuts
  • Makeup artists
  • Artificial nails
  • Special bridal services

Honeymooners - Receive: Fruit basket in room, A bottle of sparkling wine in room, Free room upgrade (subject to availability).
Please request at the time of booking. Proof of marriage will be required upon check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sandos Caracol Eco Resort & Spa
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandos Caracol Eco Resort
Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.