• Sandos Caracol Eco Resort & Spa

    Riviera Maya, Mexico
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Our Opinion

A great destination for families with children of all ages. A great service, beautiful jungle setting, tons of activities, and only a few minutes drive away from the Playa del Carmen. It should be emphasized that there isn't a shortage of things to do in this resort, from daytime activities to nightly entertainment, you'll never be bored. This resort is set in a very natural setting with little animals running about, which is good or bad depending how you feel about them. This resort is great for famlies and those seeking an eco-friendly resort option.

Sandos Caracol Eco Resort & Spa

There's truly something for everyone at this all-inclusive eco-resort & spa located just 10 minutes from Playa del Carmen at the edge of an exotic jungle surrounded by mangroves and natural lagoons. Looking for a romantic getaway in a secluded beachfront setting? Or a family adventure with kids activities, beach games, sailing and snorkeling? Sandos Caracol offers all this along with 6 excellent restaurants, nightly shows, and comfortable accommodations adjacent to a small beach.

Location: Beachfront, 10 min drive to Playa del Carmen, 45 min from the airport.

Sandos Caracol Eco Resort & Spa Reviews

  • TripAdvisor Reviews
  • Sandos Caracol Eco Resort
    • TripAdvisor Traveler Rating
      Sandos Caracol Eco Resort Rating 8360 Reviews
    • Location
    • Sleep Quality
    • Rooms
    • Service
    • Value
    • Cleanliness

    TripAdvisor® Traveler Reviews

    Best vacation ever

    Such a great place. Love that it was all natural setting. Very friendly staff.Lots to do without even leaving the resort!Good was great at all Restaraunts!!!good activities. Very large do didn't feel... Read Full Review

    2016-09-24 - Reviewed By : Janice C - Foxworth, Mississippi
    Fabulous holiday

    fabulous holiday. The resort itself is fantastic u feel like your in the jungle. Lovely animals roaming around, and what seem like miles of beautiful jungle walks which lead to Mayan ruins and secret... Read Full Review

    2016-09-24 - Reviewed By : denise h - London, United Kingdom
    Lovely place

    I spent 2 weeks in sandos caracol and I must say its a great mixture of contact with nature, luxury and pleasure. At my arrival I was surprised for the astonishing jungle environment and during the... Read Full Review

    2016-09-22 - Reviewed By : Gabriela U -

Sandos Caracol Eco Resort & Spa Deals

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Hotel Amenities


  • 778 rooms in sixty-two 3-storey buildings
  • 3 buffet restaurant
  • 4 a la carte restaurants
  • Snack bar
  • 11 bars including Pool bar, Beach bar, Disco 
  • 4 pools including 2 kid's pools
  • Aquapark with 17 waterslides, for kids and adults!
  • 2 (lit) tennis courts
  • Natural zoo with a selection of local animals
  • Shopping on-site
  • Fitness facilities
  • Sauna
  • Beauty salon
  • Massage services (fee)
  • Wireless internet (fee)
  • 5 star PADI Scuba dive shop on-site (fee)
  • 18-holf golf course 15 min away


Hotel Rooms include:
  • 1 king or 2 queen beds
  • Air-conditioning
  • Ceiling fan
  • Cable/Satellite TV
  • Mini-bar
  • In-room safe (fee)
  • Bathroom w/shower only
  • Hairdryer
  • Max occupancy 4 persons up to 3 adults
  • Oceanview Rooms also available

All Inclusive Features

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic beer, International brand drinks & House Wine w/meals
  • Sailing
  • Snorkeling
  • Hobie cats
  • Windsurfing
  • Catamarans
  • Kayaking
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis with instruction
  • Volleyball
  • Soccer
  • Exercise classes
  • Daily activities
  • Nightly entertainment

Kids Deals

Kids Deals - Kids 2-12 stay & eat free when sharing a room and existing bedding with 2 adults. Not valid at Christmas & New Years.

For the Kids - Kids 5-12 can enjoy supervised activities daily at the Kids' Club, games room, playground, and 2 kid's pools. Babysitting service upon availability (fee).


Honeymooners - Receive use of bathrobes and slippers during entire stay, welcome fruit basket and bottle of wine, basket with aromatherapy amenities, and discounts at the hotel's Spa. Request at time of booking. Requires proof of marriage certificate at check-in.
Wedding Packages - Obtain a $1000 USD.- discount on your wedding package if you book 30 or more rooms for a minimum of 3 nights!

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Extra Info

Reservations required and dress code in effect for a la carte dining. Some restaurants may be open for certain meals only and limited visits may apply. Appointments required for spa treatments. Time restrictions may apply for water sports. Motorized watersports not allowed due to reef. Please be advised that the beach in front of the hotel is very rocky. It is recommended that guests wear water shoes in the ocean. A few minutes down, the beach is less rocky and water shoes are not necessary.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Note: Escapes.ca makes every effort to ensure that information on this page is current, however, all information on this page is subject to change without notice.

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