Sandos Caracol Eco Resort & Spa

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

A great destination for families with children of all ages. If you're looking for a resort that is further from the strip, then this is definitely the resort for you. Despite it's location, it still promises many activities, a great stretch of beach, and only a few minutes drive away from the main city center. It should be emphasized that there isn't a shortage of things to do in this resort. From daytime activities to nightly entertainment, you'll never be bored. This resort is more suited for older couples and families.


Overview

There's truly something for everyone at this all-inclusive eco-resort & spa located just 10 minutes from Playa del Carmen at the edge of an exotic jungle surrounded by mangroves and natural lagoons. Looking for a romantic getaway in a secluded beachfront setting? Or a family adventure with kids activities, beach games, sailing and snorkeling? Sandos Caracol offers all this along with 6 excellent restaurants, nightly shows, and comfortable accommodations adjacent to a small beach.

Location: Beachfront, 10 min drive to Playa del Carmen, 45 min from the airport.


Highlights
  • Great beachfront location across from Cozumel Island, surrounded by jungle with wildlife and a natural cenote for swimming and snorkeling
  • Separate sections for adults-only and family-friendly
  • Aqua park with 17 waterslides, multiple play areas and poolside snack bar
  • Lots of activities for all ages, including Baby Club, Kids Club and Teen activities
  • 3 themed buffet restaurants, snack bars, plus 6 other specialty dinner restaurants to choose from
  • Rainforest Alliance Certified eco-friendly hotel, highlighting the natural surroundings
  • Room categories that accommodate families of 5 

tripadvisor Traveler Reviews
  • Michele J : Mississauga
Disappointed bridal couple

This is day 1 of our wedding destination vacation and already, I am compelled to write an informative review. We have stayed at this resort in the past (March 2016). We were here to attend another destination wedding and we thought the resort was lovely. My friend had an amazing experience at Sandos Caracol and was so pleased with the services provided that we chose this resort... of all the resorts in Mexico and other destinations, to host a group of 30+ for our own special and memorable day. Thus far, communication with the wedding planner has been sparse and I had not heard back from her despite numerous questions in regards to the planification of the ceremony and reception, things I needed to know and plan for prior to our departure. Planning for a wedding long distance is not an easy feat but it becomes increasingly difficult with poor communication. Alas, I chose to contact the manager as a last resort to obtain answers and still, I only heard back from our planner mere days prior to our departure. Our first day here has not been a great experience. As the wedding couple, we are traveling with a child and requested that they take into consideration privacy in regards to our accommodations. We purchased the "Caribbean Fantasy" package which is the highest package offered at the resort, including a room upgrade, should one be available. Upon check-in, we were informed that we had been upgraded but that our room would not be ready at 3pm. We waited an additional hour in the lobby and then were told to wait in a long line to have someone help us with our luggage. As you know, we had an extra suitcase each. We chose to carry them ourselves instead and to find our room without assistance. Once we got here, you can imagine our surprise when we found a king size bed and a pull out couch right next to it... a dirty and stained pull out couch at that (room 5514). I immediately returned to the lobby and stated that this arrangement was not acceptable as we have no privacy, and my daughter does not even have a bed to sleep on. The supervisor advised me that no other rooms were available and a higher upgrade was not included in our package. She then offered me 2 adults only bracelet which I found ironic since again, we are traveling with a child, a point that seems to have been lost on the staff here. I of course, refused them as this was not our issue and it would not resolve our dilemma. She then offered to downgrade us so we can have 2 beds (still no privacy) and said this was the best they could do for us. The best they can do for a bride and groom who brought over 30 guests to their resort... was to have them choose between a downgrade or no bed for their child. I will be posting an update on the remainder of our stay but for the time being, brides and grooms who are planning for their wedding, I highly suggest you look at other options. I fear, we have made a mistake in choosing Sandos Caracol to host one of the most important day and stay of our lives. I advise you to read recent reviews as well because while my intent of writing a review was to focus on my experience with the wedding, I have in fact left out many details regarding the state of the rooms and resort itself. Do your research and be apprehensive of what is being offered to you and your guests. You only get one chance to have the greatest vacation and day of your lives, I would hate for anyone to be as disappointed as we currently are. We thought we were making a good choice having been here before and having been to many resorts amongst our travels, but we were wrong.

  • 608joeld :
Family Holiday

We had an amazing time. I would like to give a special shout out to Jorge and his eco tour team. they went over and beyond. Friendly people and all around a great time. The rooms where clean and dinning was always a pleasure.

  • judeyp : Redditch, United Kingdom
Beautiful resort but worst holiday ever

The resort was amazing, the staff were wonderful so friendly , rainforest monkeys sunshine Mexican staff were all really wonderful ... £4100 for the honeymoon we never had also our sons 8th birthday and my 50th I researched and this looked the most suitable for us mainly for the water park ... From day 1 myself and my 8 & 9 year old children were poorly My children were poorly for 3 days and on day 11 I was so dehydrated that myself and my daughter were admitted to a private hospital to go onto a IV drip we were both diagnosed with severe dehydration and Gastroenteritis ... Thomas cook payed for the Dr consultation as it was gastric and the hotel paid for the hospital and all the medications ... I spent 70% of the holiday in my room ....I was also so severely bitten by mosquitoes that since returning home I'm on anti-biotics as they were so infected ... NOTHING would stop them from biting me .... sadly even a week on I'm still very poorly I can't keep anything in and feel constantly nauseous ...I'm so weak and have been crying every time somebody has asked how the holiday was .... The plastic cups were rinsed by hand in cold water I'm convinced this is how I became ill ... the pool was shut for a whole day due to faeces , and in the restaurant on another day a person literally had faeces pouring from them and the restaurant remained open.... although it was cleaned up by a poor lady who was retching as doing so ....Fab resort it really is but this completely spoilt it for myself ...I would go back to Mexico but sadly not to this resort due to the rocky beach murky pools and the ravenous Mosquitos who took a real liking to me ...

  • katygWigan : wigan
Very pleasantly surprised!

We travelled from the UK as a family of 3 (2 adults and 13 year old boy) arriving on 23rd June for 11 nights. After reading a mixed-bag of reviews, I was quite apprehensive about the trip. It isn't 5 star luxury, so if you're expecting that then book elsewhere, but we were pleasantly surprised!On arrival there were no queues and check-in was fast. We stayed in a standard room in block 33 close to the cenote and waterpark. The room was clean, had plenty of storage space and the air conditioning worked perfectly. It was cleaned each and day and the mini-bar was stocked with beer and soft drinks every other day. There was a brochure advising of facilities, restaurant opening times, entertainment timetable, map of the hotel etc which was useful. There was a plate of fruit and bottle of fizz waiting for us on arrival which was a nice touch.We ate at the Italian buffet most mornings for breakfast and had no complaints (the omelette's were great). For lunch we usually had whatever was prepared around the large pool or something from the snack bar.The food at the Al a Carte restaurants was of good standard. Our favourite was the steak & fish, but we ate at all of them (apart from vegan) and they were all nice and good quality.The main pool is quite busy during the day, but we spent most days on the beach with the lovely breeze and perfect views. Yes, the sea is rocky, but with water shoes it's not a problem. A small tip and the beach servers take care of you with drinks all day long - it was so relaxing and the view was to die for! My husband and son hired jetskis (50USD for half an hour) and had great fun.We visited the waterpark (a couple of the slides weren't open but it didn't spoil our fun) and swam in the cenote (we brought our own snorkels).The wildlife is amazing - a totally unique experience seeing the monkeys, caoties and raccoons (amongst others) freely roaming around. There are LOTS of mosquitos so take DEET spray! There are a few smelly areas but nothing too bad and it is to be expected with the mangroves - it certainly didn't spoil our holiday.We visited Sandos Playacar for the day which was beautiful - the beach was stunning and the indoor areas were better air conditioned, but it was very busy and we personally preferred Caracol due to the relaxed chiled-out atmosphere. The drinks and cocktails were nice and our son loved the mocktails/smoothies also. We only watched a few shows in the evenings, but enjoyed the ones that we did - Freddy Jackson is definitely worth a watch. WiFi access in our room and throughout the resort was good with no problems connecting anywhere - our son watched YouTube videos without any issues on the beach.We had a totally amazing and unique first trip to Mexico and hope to return next year. It isn't perfect and there are some faults, but there are anywhere. Make the most of your holiday and enjoy all that the hotel has to offer!!

  • kacietriplett : Saint Louis, Missouri
Amazing Time in Mexico!

We had a great stay at Sandos Caracol. I have never written a review before but felt compelled to do so after reading all of the negative reviews. I was actually quite worried about my trip from reading the reviews, so if that has been your case I would like to encourage you based on the POSITIVE experience my husband and I had at Sandos. We were Select Members and really enjoyed the privilege. When we arrived we were greeted by Guest Services with chilled orange juice an we were checked immediately into our rooms. The resort does not have air conditioning but I was prepared for that by reading the reviews. We arrived into our room and it was spacious and very clean. The layout is a bit weird because there is a gigantic jacuzzi tub but it was nice. I did get in the tub and enjoyed it. (Beware of the jets though because there was some black stuff that came out which wasn't so nice) The bed was nice and firm and our AC worked great. We stayed in the adults only section which was very nice and peaceful. The resort is very, very large and there is a lot of walking so be prepared. There were parts of the resort that we never did see because honestly we came for a vacation and didn't really want to walk around a lot. We spent a lot of time at the beach which the adult only section is very nice. It is rocky but i was able to go into the water without beach shoes and be okay. We really enjoyed the Select Clubs for their service and air conditioning when needed. The food was good. Not excellent or WOW but honestly, anything is better than me having to cook. We never, ever went hungry and really enjoyed the Brazilian restaurant. In fact we went twice during our stay for dinner. This resort is awesome and what you make of it. We came to just relax and get away and it was wonderful. I thank God that I had the opportunity to vacation with my husband so I just have a great heart of gratitude. The workers were professional and very hard working. They were friendly and I always saw the workers cleaning around the resort. A few tips that may be helpful:Bring walking shoesBring bug spray. You will need bug spray. I brought one can and wish I would have purchased two cans. While you are at it, bring calamine lotion because eventhough you will have bug spray, inevitably you will get bitten somewhere. It's hot and humid in Cancun so bring shorts and summer clothes. My husband packed jeans because he says he never wears shorts, well the few pairs of shorts that he did bring, he wore everyday because it was simply too hot. Splurge for the select club if you can. I think you will like it. Bless you and enjoy your vacation!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • Unlimited Domestic beer, International brand drinks & House Wine w/meals
  • Sailing
  • Snorkeling
  • Boogie boards
  • Kayaking
  • Waterpolo
  • Introductory scuba diving lesson
  • Access to the water park for kids, teens and adults
  • Tennis with instruction
  • Volleyball
  • Soccer
  • Exercise classes
  • Daily activities
  • Nightly entertainment
  • Xcalacoco Experience: Included in the all inclusive are 85 eco-educational activities such as guided eco-tour, animal keeper program, sensory experience, maya shows 4 times a week, swimming in a natural cenote, jade river, maya survival, and so much more!??????????????

Signature Eco Collection Inclusions

  • Bathrobes and Slippers
  • Chill Out Pool
  • Room Service 24 Hours a Day
  • In-room Wi-Fi

Select Club Inclusions (Adults Only)

  • Private Concierge
  • Ocean Front Club House (18+)
  • Adults Pool and Jacuzzi
  • Chill Out Pool
  • Exclusive Reception
  • Room Service 24 Hours a Day
  • Free Wi-Fi available for Select Club guest, including: Select Adults Only Pool, Select Adults Only Beach Club House

Royal Elite Inclusions 

  • Private Concierge
  • Ocean Front Club House (18+)
  • Adults Pool
  • Chill Out Pool (*Exclusive access for Royal Elite Vacation Club members)
  • Exclusive Reception
  • 24-Hour Room Service
  • In-room Wi-Fi 
  • The Royal Elite Beach Club features an infinity pool, a swim-up bar and sleek contemporary design in a secluded part of the resort

Sunwing Smile Resorts

  • Up to 2 kids (2-12 years old) stay, play and eat free all year
  • Teenage pricing (13-17 years old)
  • No single supplement for single parents travelling with up to 2 children or teens
  • Shaded kids pool or part of kids pool
  • Shaded playground
  • Smile Kids Club Program
  • Beach towels in room upon arrival (1 per person)
  • 1 litre bottle of water per room per day
  • 956 rooms in 3-storey buildings
  • 3 buffet restaurant
  • 6 a la carte restaurants
  • Snack bar
  • 10 bars including Pool bar, Beach bar, Disco 
  • 4 pools
  • Children's section in main pool
  • Separate children's pool
  • Aquapark with 17 waterslides, for kids and adults!
  • Kids Club
  • 2 (lit) tennis courts
  • Natural zoo with a selection of local animals and birds
  • Shopping on-site
  • Fitness facilities
  • Sauna
  • Spa (fee)
  • Beauty salon (fee)
  • Massage services (fee)
  • Medical services (fee)
  • Free Wi-Fi available in main lobby, Sports Bar, and 24 hours Snack Restaurant and designated hotspots
  • 5 star PADI Scuba dive shop on-site (fee)
  • ATM
  • 18-holf golf course (nearby)

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Cable TV
  • 1 King or 2 Double beds
  • Balcony or Terrace 
  • Bathroom with shower
  • In-room safe
  • Mini-bar (with mineral water, soft drinks and beer - restocked every other day)
  • Jungleview/Gardenview
  • Radio alarm clock
  • Telephone

Junior Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Cable TV
  • 1 King bed
  • Telephone
  • Hydromassage bathtub 
  • Bathroom with shower
  • Alarm clock radio
  • Living area with double sofa bed
  • In-room safe
  • Jungleview/Gardenview
  • Mini-bar (with mineral water, soft drinks and beer - restocked every other day)
  • Terrace

Deluxe Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Cable TV
  • 1 King bed
  • Jacuzzi
  • Telephone 
  • Balcony or Terrace
  • Bathroom with shower
  • Alarm clock radio
  • 1 double sofa bed
  • In-room safe
  • Jungleview/Gardenview
  • Mini-bar (with mineral water, soft drinks and beer - restocked every other day)
  • Hydromassage bathtub

Eco Superior Signature Collection 

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Hair dryer
  • Bathrobes and slippers
  • Iron & Ironing board
  • Balcony or Terrace
  • Vanity mirror
  • Bathroom with shower 
  • 24-hour room service
  • 1 King or 2 Double beds
  • Air-conditioning with individual climate controls
  • Fully stocked mini-bar including snacks
  • Hot & cold water dispenser
  • Laptop-sized safe
  • Cable TV

Eco Junior Suite Signature Collection 

  • Maximum Number of Adults 3
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioning with individual climate controls
  • Hair dryer
  • Bathrobes and slippers
  • Iron & Ironing board
  • Balcony or Terrace
  • Vanity mirror
  • 1 double sofa bed
  • Bathroom with shower 
  • 24-hour room service
  • 1 King bed
  • Cable TV
  • Fully stocked mini-bar including snacks
  • Hot & cold water dispenser
  • Laptop-sized safe
  • 1 bunk bed for 2 children
  • Hydromassage tub on the balcony

Royal Elite Superior

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioning with individual climate controls
  • Ceiling fan
  • Hair dryer
  • Distinctive VIP bracelet
  • 42" plasma TV with satellite
  • 1 King or 2 Double beds
  • Hot & cold water dispenser
  • Bathroom with shower
  • Laptop-sized safe
  • Fully stocked mini-bar including snacks
  • Balcony or Terrace
  • Bathrobes and slippers
  • Iron & Ironing board
  • Vanity mirror
  • iPod docking station
  • Located closer to the beach
  • Laptop-sized in-room safe
  • 24-hour room service
  • Premium liquor cabinet

Royal Elite One Bedroom Suite

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Hair dryer
  • King size bed
  • Bathrobes and slippers
  • Iron & Ironing board
  • Balcony or Terrace
  • Vanity mirror
  • iPod docking station
  • Laptop-sized safe 
  • Fully stocked mini-bar including snacks
  • Air-conditioning with individual climate controls
  • 42" plasma TV with satellite
  • Living area with double sofa bed
  • Bathroom with shower
  • Distinctive VIP bracelet
  • Hot & cold water dispenser
  • 24-hour room service
  • Premium liquor cabinet

Royal Elite Penthouse

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Hair dryer
  • Bathrobes and slippers
  • Iron & Ironing board
  • Balcony
  • Vanity mirror
  • iPod docking station
  • Living area with double sofa bed
  • Premium liquor cabinet
  • Bathroom with shower 
  • Oceanview
  • 42" plasma TV with satellite
  • Fully stocked mini-bar including snacks
  • King size bed
  • Air-conditioning with individual climate controls
  • Distinctive VIP bracelet
  • Hot & cold water dispenser
  • Located closer to the beach
  • Laptop-sized safe
  • Hydromassage bathtub

Restaurants

La Laguna

  • Buffet for breakfast, lunch and dinner
  • International
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Las Mascaras

  • Buffet for dinner
  • Mexican
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

El Templo

  • à la carte for dinner
  • Japanese
  • Reservations required
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Los Lirios

  • à la carte for dinner
  • Steak & Fish 
  • No reservations are required and there is no limitation to use this restaurant for guests. Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

La Toscana

  • à la carte for dinner
  • Italian
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

La Riviera

  • à la carte for dinner
  • Mediterranean
  • No reservations are required and there is no limitation to use this restaurant for guests. Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Fogo do Brazil

  • à la carte for dinner
  • Brazilian Rodizio
  • No reservations are required and there is no limitation to use this restaurant for guests. Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Salvia

  • à la carte
  • Vegetarian
  • Reservations required
  • Dress code: Casual attire. Casual elegance in the evening: dress shorts are allowed. No swim wear, tops or bare feet allowed in the restaurants

Bars

  • L' Elefant Lobby bar
  • El Nido 24 hour bar
  • Sirena Pool bar
  • Iguana Pool bar
  • Los Lirios Disco
  • El Manglar Sports bar
  • El Mapache Lounge 
  • La Tortuga Pool bar
  • Theatre Bar
  • Beach Bar

For the Kids

  • Kids Club, Ages 4-12 
  • Supervised activities program featuring:
    • PlayStation
    • Jungle gym and trampoline
    • Mini movie & theatre
    • Games and Arts & Crafts
    • Mini disco
  • Baby Club, Ages 2-3 
  • Babysitting or child care service ($)
  • Playground
  • Teen activities, Ages 13-17 :
    • Music
    • Pool table and table tennis
    • Foosball table
    • Beach soccer and volleyball
    • 7 water slides
  • Children's Pool
  • Kids Water Park

Child Policy

  • Children 0-1 years of age are free sharing room with 1 or 2 adults.
  • 1st child 2-12 years of age pay special rate sharing room with 1 or 2 adults.
  • 2nd child 2-12 years of age free of charge sharing room with 1 or 2 adults.
  • 3rd child 2-12 years of age pay special rate sharing room with 1 or 2 adults (Applies for the Junior Suite Category only).
  • Teens 13-17 years of age pay special rates sharing rooom wiith 1 or 2 adults.

*In the event of 1 adult sharing room with minor, adult pays single rate and children pay special rate.
*Baby cot on request, subject to availability at no extra charge.
*Room bedding on request subject to availability.
*Extra beds (rollaway) on request, subject to availability at no extra cost.

Facilities

  • 16 treatment rooms
  • Beachfront massage palapa
  • Hydrotherapy area (free of charge, for ages 18+)
  • Diverse temperature pools
  • Saunas & steam baths
  • Women's and men's dressing rooms
  • Gym & spinning room
  • Complimentary toiletries
  • Full beauty salon offering lavish hand, foot and nail treatments
  • Spa boutique

Massage Treatments

  • Relax Massage
  • Aromatherapy
  • Draining Massage
  • Prenatal Massage
  • Reflexology
  • Sports Massage
  • Deep Tissue Massage
  • Hot Stone Massage
  • Therapeutic Massage
  • Sandos Special
  • Thai Magic
  • Shiatsu Zen-Sation
  • Caribbean Breeze
  • Polynesian Dance

Other Treatments

  • Body wraps
  • Facial treatments
  • Temazcal
  • Package treatments

Salon Services

  • Manicure & pedicure 
  • Nourishing hair treatments
  • Hair styling, coloring & cuts
  • Makeup artists
  • Artificial nails
  • Special bridal services

Honeymooners - Receive: Fruit basket in room, A bottle of sparkling wine in room, Free room upgrade (subject to availability).
Please request at the time of booking. Proof of marriage will be required upon check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Sandos Caracol Eco Resort & Spa
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Sandos Caracol Eco Resort
Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.