Secrets Akumal Riviera Maya
- What's Included
- All Inclusive Features
What a decadent destination vacation! A great place to celebrate with adult groups, as a couple, with friends, moms and adult daughters, dads and adult sons. I celebrated a 50th birthday with four couples. The staff was quick to set up a lovely private dinner in the Wine Cellar with French and Italian chefs competing to win our taste buds on the first day. Talk to Fabiola, she was fabulous! While the property is all inclusive, plan to purchase a few bottles of delicious wine while you are there. It will certainly go a long way to get some special treatment for dining experiences. We brought tipping cash which also ensured we were well taken care of although I am certain the staff would be just as lovely without the extra tipping. Friendly and courteous and thoughtful is how I would describe the team there. From check in with Karla and Chiro at the Preferred Lounge to both Abrahams at the Pool, Scarlett on the entertainment team, Miguel at the beach, Erobey at Rendevous who will make a delicious drink called MAria's Passion for you are all fabulous. The Spa is lovely, worth getting a massage and using the hydrospa. Lots of things to do or you can be happy doing nothing at all.
The resort had some start up issues. They believe just to use some fancy words will hide the issues. That just makes me more mad when it comes to service, They offer some special little pre dinner samples to help with slow meal service,
Outstanding...From the Resort to the People to the Dinning and Drinks...Preferred Club Ocean Front Suite...Special Thanks to Alberto (incredible Wine Sommelier) and Gabriel for Special Dinning Experiences in The Wine Cellar...Tried some truly amazing Mexican Wines...Fabiola for her Dinning Suggestions...Christopher and Ivonne for the amazing Food Pairings...Edgar and Staff in Portifino...Preferred Club Staff Jean and Gosia...Thanks Sergio for the Great Conversations at the preferred Club Bar...Will Definitely Return.
We stayed at this resort June 9-14th. We had a Junior Swim up Suite and the room it totally worth it. There is a Jacuzzi tub in every room and a rain shower and the bed was so comfortable. The grounds are absolutely breath taking and everything is easy to get to. We saw a show and used the gym everyday and it was impressive. The staff is also amazing they are very helpful and friendly. The food was amazing we were really surprised on how good it was. Just remember for men you need long pants for dinner. The beach was beautiful and not very crowded and the beach staff makes sure you are never without a drink. We snorkeled and saw so many colorful fish. What er really loved about this resort was the area, we were only 20 minutes away from the Tulum ruins, Xel-Ha and Xplor parks. We felt so welcomed and safe this hotel is truly paradise. We cant wait to go back. Another tip I have is that they say check in is at 3 and they mean it, but they do let you change and enjoy the resort as you wait.
General Review: Very good hotel in all aspects: Public spaces and gardens, Restaurantes, Bars, Pool area, Beach Area, Spa and Rooms. Great cost-benefit relation,The resort staff very well trained, friendly and professional treatment and an incredible resolution to do everything on their hands to make you happy. Great reception, making you feel welcomed since you first step at the Resort.Lobby, public spaces and gardens: Beautiful architecture and warm and cozy decoration, all spaces well distributed to make the most of the general landscape, great ilumination and garden-pool-beach-ocean views, you really enjoy to walk through the propierty.Restaurantes: The main restaurant is the Buffet, at breakfast you will find all kind of fruits, cereals, salads etc you can expect in a good buffet, also have omelette station, waffle or hotcake station, assorted cold meat, some carpaccios, and some premium stuff like pecans, cashews, proscciuto, etc. Tip: You can have breakfast in some other restaurants but the best is the main buffet. Lunch: some days they have an special lunch at the pool or the beach area, making delicious"paella", beach BBQ or some other special menu, usually with live music or other stuff, check with your concierge and if you can, try it, it´s very fun! the oceana grill offers some great choices of seafood or meat for lunch, they have the snack at the pool area with very good burguers but again, the best options are at the main buffet (you can go with your swimwear) and yu will find tuna, shrimp, salmon, fish, fine meat cuts, and a very large variety of options (they have a tepanyaki station i recomend). a lot of vegetables and desserts.Dinner: Again, some nigths they organize special themed dinners, they include live music or/and a show too! The speciality restaurants are really close to a "gourmet" experience! try to go to everyone! the teppanyaky table at the himistu its a must but it´s´the only one wich needs a reservation! in the dinner they have more premiun ingredients, you can find crab, special fish and meat cuts, lamb, even lobster! Remeber: if you want something that don´t appear in the menu, ask for it, they will fix it for you if it´s possible bealive me!Bars: Over the top brands and spirits for an all inclusive resort. some examples: 18 year old chivas, 12 year johnny walker, chivas, glenfiddich, etc. greey goose, stolychnaya, belvedere, 7 years havana club, apletton, flor de caña, canned bud and bud light, corona, modelo, disaronno, fraygelico, 43, middori, bailes, geleano, etc, etc. VERY IMPORTANT TIP: ASK for the brand you want, specially with the coctails, they also have the cheap, plastic bottle brands of everything, and if you dont ask for your brand, they will give you the cheap one!Pool: Extremly beautifull instalations, a lot of umbrellas and loungers, great waiter service, bars and snacks very close, tha animation team organize a lot of fun activities (to look or participate), beach and pool towels to spare!Beach: AAAH it is the real reason to go there! increadibly white, powder sand and all kind of blue ocean, you can really see sea turtles if you grab an snorkeling gera at the beach club (for free) and go into the sea to swim around, they are a lot of turtles and it is wonderfull!! we spend about 8 hours for day at the beach! sports and fun activities form the entertainment staff too. TIP: If you want to pick your spot at the beach palapas or pool umbrellas, you have to wake up early (betwwen 6:30-7:30 am), go there and "reserve" your spot by putting there some beach towels, a magazine, book, sunblock, or any other personal stuff you don´t mind to leave there (you can return to sleep or go to have braekfast and return later).Room: If you can, pay for the preferred club, better location, access to the wet circuit of the Spa and to the preferred lounge, personal concierge, etc. it´s worth! Ask for any free upgrade they can offer you at the time of check in. the rooms are spacious and luxurious, very confortable matress, pilows and bed clothes, hot tub inside and some with access to a private pool or a terrace with another jacuzzi. the buildings close to the beach are of course the better ones.Resume: ASK for anithing you need or want, they will do anything on theri hands to fix it for you with an smile! One of the best option you can choose at hte riviera maya.FINAL TIP: We have visited more than 20 hotels in the Riviera Maya, (10 of the AMResorts) and in my opinion this is the 3rd best of all (i´m sure this resort will exceed your expectatives), the best is (if the budget is not a problem) The Secrets Maroma Beach, and the second one is The Secrets Playa Mujeres. Take this in consideration, compare and have a great vacation!!!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome cocktail and cool towel
- Gourmet dining at eight on-site restaurants and a cafe, with at least one 24 hour restaurant
- Free WiFi and international calling with Unlimited Connectivity
- Full breakfast, lunch, dinner and snacks each day
- 24-hour room and concierge services
- Unlimited top-shelf spirits at six bars and lounges
- Complimentary mini-bar refreshed daily
- Day and nighttime activities and entertainment
- Enjoy complimentary greens fees at nearby Riviera Maya Golf Club
- Pool and beach wait service
- Water sports
- 434 luxurious guest suites
- 6 a la carte restaurants featuring Mexican, Italian, Asian, French, Seafood and Grill
- 1 buffet and 1 cafe
- 6 bars
- 3 pools including an infinity pool
- Water sports
- Secrets Spa by Pevonia with Sauna, Steam room, Jacuzzi and Hydro massage pool
- Fitness centre and Yoga lessons
- Wireless internet
- Currency exchange
- Business centre
- Meeting rooms
- Shopping galleria
- Laundry services
- Car rental
- Travel agency
- 24-hour front desk
- Elevator in each building
- Handicap accessible, non-smoking rooms
- 1 king bed or 2 double beds
- Furnished balcony or terrace
- Bathroom with jacuzzi for 2
- Free Wi-Fi
- Satellite television
- DVD player
- Hair dryer
- Coffee machine
- Safety deposit box
- Iron and ironing board
- Occupancy: 2 or 3 adults (maximum occupancy of 3)
Resort Location Map
Secrets Akumal Riviera MayaRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Federal 307 Km 254 + 600 Pueblo Akumal, Akumal 77760 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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