Secrets Akumal Riviera Maya
- What's Included
- All Inclusive Features
Most amazing holiday ever.If you are looking for a luxury holiday all inclusive with 5 Star food and service. Look no further ............We stayed in Preferred and was worth the extra money.I / we couldn't fault anything about the resort with exemplary customer service at all times no matter the time or request.If anyone is looking for a luxury destination away from the madding crowds and child free as well which also has its benefits I cannot recommend this holiday destination higher.This is a luxury destination. All inclusive but offering quality / luxury at all times.Amazing food of all varieties. Amazing beaches. Snorkelling that is out of this world and swimming with sea turtles was an experience that will be with me until the end of my days
The Secrets Akumal resort has everything figured out, so all you need to do is get here. It is located on a beautiful beach, with multiple pools and numerous activities you just happen upon. The food is unlike any all inclusive I have experienced, and I exercised, played pool and beach volley, but also relaxed at the swim up bar. Scarlet an Leonardo are part of the fun and friendly staff.
Beach, pools, grounds - 5. Room - 4. Spa - 4. Service -4.5. Prefered club food and amenities - 3. Buffet food - 3.5 - 4. Restaurants on site - 3.75 - 4. Location - 4. Ambience and architecture - 3.5. Fun factor - 4. Mix of clientele - 5. Weather in January - 2.5. Beach water temperature - 5. Pool water temperature - 5. Comfort of beach lounges - 3.5. Reasonably priced good seafood restaurants within 10 min cab ride.
On our last night at dinner after literally the most perfect seven days of any vacation in our lives I said to my wife " do you think we are dead?" This place was absolute HEAVEN! Secrets Resorts are amazing , Secrets Akumal is Luxury Perfection with a deep soul, this place is alive.First off this may be a long review. Main points. We are seasoned all-inclusive vacationers, done it all. Secrets Akumal is hands down perfection. I'll cover the quick notes in case people are on the fence. I'm one who prefers the quick ride to the hotel zone and Secrets the vine is literally gorgeous I love the beach there so giving that up so to speak was a big ask, Secrets Akumal has snorkeling in a gorgeous reef right off their beach so I actually spent more time in the ocean here. Hands down incredible.Ok now to the property the layout is expansive, perfectly manicured , modern sexy design, great rooms, beautiful restaurants , and the 3 pools were just amazing.Infinity pool up front hands down the most fun! Golf -5 min taxi away absolutely seamless transition and set up with our Butler. Best and easiest I've experienced in golfing with secrets partnering courses (riviera maya golf club)Food- ok everything here just crushes it folks. Oceana was our favoriteMarket the buffet and room service get my biggest surprise award well doneThe hibachi was great, El patio just awesome . Italian was also really well done.Ok ok here is the best part of this resort. Now please keep in mind that the grounds, rooms, restaurants ,and recreational areas are out of this world. Wanna know what's better.The staff here. I'm not kidding you they are trained like assasins to ensure your happiness. They are the best of the best in The Whole parent companies portfolio. Secrets Akumal gets all the rock star employees. Here's the list of our rock starsFernando infinity pool -Might be the nicest hardest working employee there there meaning Like in all of Mexico Entertainment Staff- ARI is an absolute sweetheart and so friendly ( her nickname is Ariana Poquito) instead of Ariana Grande get it? Sarahi has this infectious laugh that sounds like an infant is juggling puppies eating cotton candy. It's amazing and she is so fun to be around she , Ari, Billie are responsible for all the fun we had. ( also Leo and Mexican chocolate I swear that's his name he gave me)this group works 16 hours a day to make guests feel comfortable and enjoy themselves. The Akumal entertainment group was hands down the best of any resort EVER (that's out of 50-55 resorts we've been to) Our waitstaff at every stop were so generous with their time, energy and personalities I can not tell you how much we enjoyed them. Eder at the pool. He gets my high five award for just being hilarious and so helpful, Nedella another amazing pool waitress I think that was her name 1ST DAY was so long ago lolAlfredo seaside grill . Called me Padron everyday . He's just so cool and fun I felt pretty important just sayin.Our butlers name was Juan Diego but he goes by Jack Daniels. So awesome and so helpful thanks JDThe housekeeping are like ninjas. In and out and it's like they just give you a new room each time im not sure how they do that.Jorge , a pro golfer works on their bell staff and drove me back to my room after I arrived from my round. Again, a former pro golfer on the Mexican PGA tour , was the bellman driving me back to my room in a golf cart from the main entrance. You literally can not impress me more with your staff . This resort is expensive . Yes. Agreed . It should be expensive. Omg the spa here .. I'm not even going to to tell you. It's almost laughable how luxurious. They have a hydrotherapy pool which is included with the preferred club , it's I'm not kidding you ,like 6 different water features that massage different parts of your Body for i.e.; the shoulders are done by this continues sheet of water that feels like warm silk kneeding your shoulders. When I said I thought I was dead earlier, I swear I was half serious, this place is an endlessly cool heaven party.The shows I almost forgot, definitely go. The fire show was so cool, as was the cirque like show , We tip each employee , they deserve it , I don't care how much we paid to be there , that staff just kills it everyday to make us happy. Let me close with this, every single employee on the entire resort is smiling and says hello, each time, No matter how early or late, hot, or what the circumstance, every time a smile.
Just winding down a 10 day holiday and don't want to leave tomorrow. Everything about this resort has been awesome. From the rooms, 3 pools, food, service, entertainment, staff, great beach, snorkelling with sea turtles, beach volleyball, ... don't have one negative comment. Would definitely return.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome cocktail and cool towel
- Gourmet dining at eight on-site restaurants and a cafe, with at least one 24 hour restaurant
- Free WiFi and international calling with Unlimited Connectivity
- Full breakfast, lunch, dinner and snacks each day
- 24-hour room and concierge services
- Unlimited top-shelf spirits at six bars and lounges
- Complimentary mini-bar refreshed daily
- Day and nighttime activities and entertainment
- Enjoy complimentary greens fees at nearby Riviera Maya Golf Club
- Pool and beach wait service
- Water sports
- 434 luxurious guest suites
- 6 a la carte restaurants featuring Mexican, Italian, Asian, French, Seafood and Grill
- 1 buffet and 1 cafe
- 6 bars
- 3 pools including an infinity pool
- Water sports
- Secrets Spa by Pevonia with Sauna, Steam room, Jacuzzi and Hydro massage pool
- Fitness centre and Yoga lessons
- Wireless internet
- Currency exchange
- Business centre
- Meeting rooms
- Shopping galleria
- Laundry services
- Car rental
- Travel agency
- 24-hour front desk
- Elevator in each building
- Handicap accessible, non-smoking rooms
- 1 king bed or 2 double beds
- Furnished balcony or terrace
- Bathroom with jacuzzi for 2
- Free Wi-Fi
- Satellite television
- DVD player
- Hair dryer
- Coffee machine
- Safety deposit box
- Iron and ironing board
- Occupancy: 2 or 3 adults (maximum occupancy of 3)
Resort Location Map
Secrets Akumal Riviera MayaRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Federal 307 Km 254 + 600 Pueblo Akumal, Akumal 77760 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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