Secrets Akumal Riviera Maya
- What's Included
- All Inclusive Features
Just returned from a 10 night stay at this wonderful hotel! Relaxing, beautiful, fantastic food & drinks and awesome staff. Abraham and Aber (pictured) were amazing! We miss them already! Loved all of the restaurants, each one our favourite until we visited the next. Setting was stunning, perfect to make those at home jealous! 😜Would go back in a heartbeat!
We have stayed at 5 other Secrets and 3 Dreams (same Amresort brand) and this rivals our favorite-Secrets Maroma. We were skeptical because this property is less than 2 years old and we like to give resorts a chance to work out the kinks before we stay there, but this one was ready and willing to serve it's guests well. This is a beautiful resort with generous, mature plant and tree growth, providing ample shade. If you like to exercise and walk, not only is the gym a great size, with everything you need, but the grounds are large enough that you can just walk around and get plenty of exercise. The beach is not as nice as Maroma, but it is very nice and a draw for snorkelers because of the reef that is just off the shore, from the hotel. There are multiple pools for whatever mood you are in, with plenty of lounge chairs around the pool and on the beach. They even have attendants on the beach that will set you up a beach chair if you can't find one (this was a very nice touch, I must say).The food is one of the better all inclusives for sure. The breakfast buffet was hands down the best we've seen. I have to mention the young lady with glasses (I think her name was Rose, manning the big grill omelet station on the left side). During our week long stay, she knew how I liked my eggs and would prepare them just the way I liked them every morning she saw me. Managers, you have no idea how far gestures like that go with guests! They had a fresh smoothie bar and so many other options. I was impressed.We preferred the Japanese restaurant the most. They have a hibachi table you have to have reservations for but we didn't even bother with that since there were more options on the menu for the other tables. They had a good seafood restaurant and grill as well. We also enjoyed the service and quaintness of Coco café. I have to say they had the BEST room service of any all inclusive, of any brand, we've ever visited. We ordered dinner one night and it was just as good as what we'd had in the restaurants. The choices on the menu were so much more than what we've seen anywhere else. I must mention that all of the rooms have ipads (or another brand) that you can use to access the spa, happenings on the resort, the internet and room service. YOU COULD ORDER ROOM SERVICE USING THE IPAD!!! I was so impressed with the technology they provided. The wifi was always strong. The beds were comfy, room always clean. We just thoroughly enjoyed ourselves and would highly recommend this resort to anyone. It is definitely one of the better all inclusives you will find at a reasonable price, without the average amenities and services you get at a lot of them.
We are actually here (on our last day unfortunately) celebrating our 10 yr anniversary, with out our kids . Absolutely love the place and here are the main things we love about it and not:The food is excellent. El Patio the Mexican resto is the best one by far, Arturo and Alberto made our dinner last night a memorable one teaching us about tequila and too bad it's closed tonight or we would've spent our last dinner thereWe have a swim out pool and I would recommend anyone to get one and take advantage of it. It's like having a private suite by a pool and the water is fantastic - sun during the day and shaded in the afternoonThe water is crystal clear and temperature is perfect in all the 3 pools. The activity pool is not quite our thing - we didn't really do the activity thing but this trip we just relaxed and kept to a non-partying mode. The music by the pools are great for us, chilled out relaxed type of house music . The quiet pool is zen like with massage type musicThe tequila tasting was a pleasant surprise with the sommelier being entertaining and a great non salesman salesmanHimitsu and the teppanyaki was pretty good (we've seen it before at other Caribbean resorts) and is worth one dinner for sureThe margaritas (which i normally don't like) are made the best at El Patio - nice flavour and you can't taste the alcohol at all. Other bars make it 'normal'Staff were excellent and always said Ola walking aroundThere was a quick vacation club pitch at the beginning but we politely said No thanks and we're not bothered at all the rest of the trip (good!)The resort itself is not immense unlike other resorts, no trolley needed to get around and we prefer that. From building nine to the beach is less than 5 min walk. We barely went to the beach since the pool life is more our thing but be aware it's a public beach and me looking like a local, they will stop and ask if you're at the resort when going back in (not a bad thing I guess)Didn't like the Mosquitos but hey what can you do, bring repellant for the night time.Our concierge was very nice although when we mentioned it was our 10 yr anni, he said they would do something nice, but as of now we're still waiting for it.We would definitely recommend this place to any couples deciding to come here - it was 99% couples here. Three thumbs up to the staff at Secrets Akumal!
This was our second time at Secrets Akumal and once again we had a fabulous time. Our first visit last October my husband and I went with my sister and her husband this time we both brought along our adult children and everyone loved this resort. The resort is beautiful and the layout is ideal. The beach and palapas are wonderful and so is snorkeling with the turtles.There are three pools two are for relaxing and the main infinity pool is where the pool bar and water activities are. The staff is amazing and makes staying at this resort so much more pleasurable. Rene and Guadalupe on the entertainment staff are great. Alex at the main pool was always there to set up our pool chairs and make sure we had shade and Yalentz was always there to fill our cocktails. Eduardo at Himitsu was excellent and made our three visits there more enjoyable. We will definitely be back!!!
Unbelievable resort!! We arrived after an hour and 15 minute drive from the airport. Used USA transfers which we love. Cost around 130.00 us round trip for private transfer. We arrived to a cool towel and champagne. Check in was a breeze with a small pitch to do the sales thing. One polite no thanks and it was off to the room. They upgraded us to a swimout room for free which was so nice but water is shaded and a little cool. We were in building nine close to the spa. Five minute walk to beach and awesome pools. We meet a lot of great people and really enjoyed the food at all the restaurants. Buffet was the best we have ever been to. Fourth resort in Mexico and the service and grounds are by far the best. Huge shout out to Ruben(pool/beach waiter) and Abraham at the hangout bar at night. Took great care of us!! Played in a lot of pool games and beach volleyball. Didn't make a show or do the spa but friends said it was great. Brought goggles and snorkels for beach and saw lots of fish and a few turtles. Beach beds are amazing for 55 us a day. Had an issue with a/c in room and it was handled promptly. Room is super clean and bed was so nice. Highly recommend this resort to anyone.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome cocktail and cool towel
- Gourmet dining at eight on-site restaurants and a cafe, with at least one 24 hour restaurant
- Free WiFi and international calling with Unlimited Connectivity
- Full breakfast, lunch, dinner and snacks each day
- 24-hour room and concierge services
- Unlimited top-shelf spirits at six bars and lounges
- Complimentary mini-bar refreshed daily
- Day and nighttime activities and entertainment
- Enjoy complimentary greens fees at nearby Riviera Maya Golf Club
- Pool and beach wait service
- Water sports
- 434 luxurious guest suites
- 6 a la carte restaurants featuring Mexican, Italian, Asian, French, Seafood and Grill
- 1 buffet and 1 cafe
- 6 bars
- 3 pools including an infinity pool
- Water sports
- Secrets Spa by Pevonia with Sauna, Steam room, Jacuzzi and Hydro massage pool
- Fitness centre and Yoga lessons
- Wireless internet
- Currency exchange
- Business centre
- Meeting rooms
- Shopping galleria
- Laundry services
- Car rental
- Travel agency
- 24-hour front desk
- Elevator in each building
- Handicap accessible, non-smoking rooms
- 1 king bed or 2 double beds
- Furnished balcony or terrace
- Bathroom with jacuzzi for 2
- Free Wi-Fi
- Satellite television
- DVD player
- Hair dryer
- Coffee machine
- Safety deposit box
- Iron and ironing board
- Occupancy: 2 or 3 adults (maximum occupancy of 3)
Resort Location Map
Secrets Akumal Riviera MayaRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Federal 307 Km 254 + 600 Pueblo Akumal, Akumal 77760 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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