Secrets Akumal Riviera Maya
- What's Included
- All Inclusive Features
My husband and stayed here on our first trip to Mexico and are now ruined for any other resort! The facilities are top notch - clean and kept in great condition (we were told the resort was 2 years old but it looked as though it opened the day before) - and the grounds are lush, with beautiful and varied plantings. There are multiple pools with different vibes. One always had upbeat music playing and was located next to the beach and a bar; others were more secluded but still offered poolside service. The beach area is well cared for, again offering chairside service. We saw no shortage of chairs or towels during our visit and the staff was quick to turn over chairs that had been abandoned. The rooms are very nicely appointed, with comfortable beds and Jacuzzi tubs in the bathroom. The finishes are high end and the supplied shampoo, conditioner, bath gel, etc. have a fresh somewhat minty smell and come in full size bottles. The swim out pool (from your room) was very refreshing and kept sparkling clean by daily service. The mini fridge was stocked at least once/day and the nightly turn down service had a different treat each night (slippers, flowers, etc).Each staff member we encountered smiled, made eye contact and happily greeted us. Karen, our concierge, heard me mention that I preferred plain M&Ms to the peanut version we found in our mini bar and personally brought me a package! We splurged on a couples hot stone massage and cannot recommend it enough. While we don't recall the names of the wonderful ladies who took care of us, they were very professional, gracious and did a great job. The hydrotherapy circuit was very relaxing as well!Finally, the snorkeling was top notch and we saw turtles, stingrays and a wide variety of fish...all within a few hundred feet of the beach.
Amazing place, one of the best beaches on Earth. Service was impecable. There was nothing to dislike.A total 5 star resort.a must is thier himitsu grill for dinner, great food and quite entertaining staff.
My wife and I spent the week here following many recommendations from others that have been to Secrets Akumal. To help those out I'll break this down into small sections.Service (5 out of 5)From the moment we arrived we were greeted with a cold towel, a glass of champagne, and a host to show us around the grounds. All week we talked about the attention to detail the hosts, bartenders, servers, and staff had. Victor from the pools always made sure to stop by and talk to us, while being quick to make his rounds to others as well. Santiago in the Preferred Club was top notch as well.Entertainment (5 out of 5)The entertainment staff make this place 100% worth staying at, Little Jonas, Hamlet, Felix, Laura, Ana, Karen, Marshmallow, Mexican Chocolate, Horacio, this crew knows how to make everyone relax and have a great time. We biked, kayaked, visited shows, played beach volleyball, and I won a t-shirt for a football toss.Food (5 out of 5)Our food experience may have been different from others here but it was awesome. We ate at El Patio (great tacos), Oceana (cream of clam soup was incredible), Portofino, Market Cafe (breakfast), and Seaside one night as well. The room service pizza, nachos, and cheesecake was clutch. Our favorite was the chicken club sandwhich you could get at lunch by the pool. The preferred club was great for us to grab snacks or a small breakfast before our excursion.Pools and Spa (5/5)Pools were well kept and were a refreshing temperature. Get out early to claim a chair, they go quick!The spa was pleasantly relaxing and is state of the art. Super clean, great service, and a small escape from everything else.Location (5/5)We did a excursion with Adventuras Mayas and were able to go experience that while also being back on site at the resort by 2. Others had a much further trip.Room (5/5)We had a swimout room (recommend) and our room was a great temperature. The king size mattress was comfortable and the shower had great pressure.OverallWe had an incredible experience. Highly recommended and will for sure visit again.
My husband and I recently visited secrets and were blown away by the beauty of this hotel, it caters for everyone's needs. Starting from arrival to sadly leaving at the end we enjoyed the activities, food, entertainment and the staff were great! Especially Lorezo, Saul and Benjamin! We were upgraded to preferred club and our room was beautiful, the turn down service was a nice touch and the mini bar was greatly appreciated by my husband! Would highly recommend! And not forgetting the best bit! The turtles are incredible and the beach is beautiful! Favourite restaurant is Bordeaux and Himitsu ( our only complaint is the need for air con In this restaurant as it is very hot!) tips for anybody visiting buy OFF the mosquito spray!
I've been to Sandals Ocho Rios and Excellence Punta Cana and my experience Secrets AkumalRiviera Maya was the best for sure. The food in the themed restaurants was amazing, the pools were perfect, and it had the best beach area by far. Amazing resort.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Welcome cocktail and cool towel
- Gourmet dining at eight on-site restaurants and a cafe, with at least one 24 hour restaurant
- Free WiFi and international calling with Unlimited Connectivity
- Full breakfast, lunch, dinner and snacks each day
- 24-hour room and concierge services
- Unlimited top-shelf spirits at six bars and lounges
- Complimentary mini-bar refreshed daily
- Day and nighttime activities and entertainment
- Enjoy complimentary greens fees at nearby Riviera Maya Golf Club
- Pool and beach wait service
- Water sports
- 434 luxurious guest suites
- 6 a la carte restaurants featuring Mexican, Italian, Asian, French, Seafood and Grill
- 1 buffet and 1 cafe
- 6 bars
- 3 pools including an infinity pool
- Water sports
- Secrets Spa by Pevonia with Sauna, Steam room, Jacuzzi and Hydro massage pool
- Fitness centre and Yoga lessons
- Wireless internet
- Currency exchange
- Business centre
- Meeting rooms
- Shopping galleria
- Laundry services
- Car rental
- Travel agency
- 24-hour front desk
- Elevator in each building
- Handicap accessible, non-smoking rooms
- 1 king bed or 2 double beds
- Furnished balcony or terrace
- Bathroom with jacuzzi for 2
- Free Wi-Fi
- Satellite television
- DVD player
- Hair dryer
- Coffee machine
- Safety deposit box
- Iron and ironing board
- Occupancy: 2 or 3 adults (maximum occupancy of 3)
Resort Location Map
Secrets Akumal Riviera MayaRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Federal 307 Km 254 + 600 Pueblo Akumal, Akumal 77760 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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