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Secrets Capri Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Secrets Capri is a smaller, romantic, high end all inclusive resort. Good for couples looking for a relaxing, low key getaway. The service is superb, rooms are excellent and the whole resort is clean and inviting. There is a great spa to take your relaxation to another level. A definite recommend. If you are looking for a larger resort, try their sister property the Secret Maroma Beach Riviera Cancun.


Overview

Promising you a vacation to remember, Secrets Capri offers discerning travelers the elegant experience they demand in a place of breathtaking beauty. Featuring delightful in-room touches such as whirlpool bathtubs, 4 poster beds, sound system with music channels, bathrobes & slippers plus maid service twice daily. Couples getting married at Secrets Capri who book an Oceanview Junior Suite will receive their wedding amenities for free!

Location: On the beach, 5 minutes from Playa del Carmen, 35 minutes from the Cancun airport.


Highlights
  • Beautiful white sand beach with palapas and sun beds
  • Rooms have elegant decor and great amenities
  • Adults-only with unlimited access to gourmet dining, drinks, 24 hour room service and no wristbands required
  • Large spa with wide array of treatments plus fitness facilities
  • Travelife Gold Certification for sustainability in tourism
  • Recipient of AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • Sarah H :
Nice resort

We had a great week at Secrets Capri. Roberto gave us great service at the beach. Luis was a great waiter in the buffet. Alberto put on a great show at the Japanese restaurant. We did ha e some problems with the air conditioner in our room but it was fixed. They do try to sell you a lot of things upon arrival. Also, the beach is pretty small. However, the resort is smaller so the beach wasn't too crowded.

  • Daniela T : Washington DC, District of Columbia
relaxing

nice resort with high quality services, nice and confortable room, good amneties, nice gardens, friendly fauna. Tasty food in the a la carte restaurants, all the waiters extremly friendly and quick service in all the bars and restaurants

  • Becks23Essex : Essex
Mixed feelings...were our expectations too high?

Stayed at this resort with Virgin Holidays.Check in at this resort was poor. The Reception team were rude and abrupt. We felt we were definitely an inconvenience. We should have received a welcome drink and cold flannel on arrival but that didn't transpire.We were given no information for the resort and our rep was nowhere to be found throughout the holiday.We watched check in the following day and new arrivals got a welcome glass of fizz and a cold flannel plus a full brief of the resort and sister resorts. Maybe our check in wasn't so bad!The room was exactly as described in the brochure and on the website. It had a four poster bed as standard.The bathroom was very open (you could see into the bathroom from the bedroom) and included a jacuzzi bath and separate shower. The balcony came with a tropical view and an unexpected tiny view of the ocean!The room gets cleaned each day and fresh towels are available. They even offer a turndown service in the evening.The minibar is stocked with beer, Coca Cola, Diet Coke, Sprite, Fanta and water. It is restocked daily but no Pringles or M&Ms as advertised so guess this used to be an option!The turndown service was done each day and we were left a chocolate and a message in rose petals. You even had a choice to have this service - you have a Do not Disturb button by your door and press this and you will be left in peace!The TV in the room had some American channels but they provide a DVD player in your room and Concierge have a selection of DVDs if you get bored!You also get use of a Nespresso machine in the room.Enough about the room....Portofino restaurant is the best restaurant in this resort in my opinion. It has a great choice of Italian food including a selection for vegetarians. The service is fantastic and there is no pressure to buy bottles of wine.Oceana is the seafood restaurant and this is an ideal way to enjoy a meal looking out to the ocean. Himitsu is the third restaurant I would recommend you try. It is pan Asian and offers sushi and thai food. Beautiful food and excellent service.I would avoid the buffet restaurant and the Seaside Grill restaurant if you are a foodie and enjoy good food.For breakfast, you can either go to the Riveria Restaurant or the Cactus Club. However if you go to the Riveria Restaurant, make sure you try an omelette from Fredy. He makes great omelettes or if you prefer easy over, then he is your man.The pool is in need of a bit of TLC with some missing tiles but kept clean every day by the resort team. It is warmed by the sunshine and there is a quiet side to enjoy relacing in the pool each day.There is a swim up bar on the other side of the pool and this is where you can find the guests drinking in the pool from 11am to 2am and aqua aerobics mixed in at 12pm!Sun loungers are in plenty supply and really comfortable. If you want to rent a cabana, you can do so for a daily charge of 30 USD or 50 USD for one on the beach. Either way, save your money and relax on the sun loungers.You can pick up clean towels as often as you want and dispose of them daily in a conveniently placed drop off storage box by the pool.The beach is clean and beautiful to stroll along in the late afternoon/evening. Due to the Hurricanes and earthquake, sea grass had been washed up but it was kept clean by the resort team.The secret of this resort is the Spa. It is absolutely incredible. Do try it....if you manage to book Wendy, you will not be disappointed. Jorge on Reception is great too..very helpful!You can also see terrapins in the main Reception area...feeding time is at 10.30am daily. The entertainments team try their hardest and deliver a packed programme. Some of the nightly shows do have a wow factor about them but unless you want to sit with other guests, a table by the pool will cost you 120 USD for a bottle of wine, usually 20 USD. They will sell this to you at every opportunity. I know they need to generate extra revenue but it did get annoying towards the end of the vacation.We experienced a few issues with hot water towards the end of the vacation. Maintenance were camped out in our room trying to resolve it. On our last day we still had no hot water but by this stage, we were just irritated that they couldnt fix it. Just a watch out....Would we return? No....not to this resort and probably not to Secrets elsewhere but we have enjoyed our vacation due to the sunshine! Thank you, Mexico!

  • sharonj640 : Mentor, Ohio
Honeymoon 2017!

We loved Secrets Capri! We will definitely return. The staff was very professional- very attentive. There were several different restaurants with a variety of food- to satisfy every taste. The sports bar was even able to show the Cleveland Indians games!!!

  • pstodd12 : Campbell, MO
Great relaxing resort.

The resort and the staff is great. The waiting, and cleaning staff were wonderful. The entertainment staff was superb. Kame, Biri, and Alenhandra. (sp). They were so energetic and helpful. The check in was a great experience, drinks, cool towels, and wonderful greetings.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining
  • Unlimited premium and Domestic drinks, International brands and House Wine
  • 24 hour room service
  • 24 hour cafe
  • In-room mini-bar with beer, wine, soft drinks and water
  • Private check-in
  • Concierge on each floor
  • Maid service twice daily
  • Welcome champagne and cool towel
  • Lounge chair and towels
  • Water sports
  • Introductory scuba diving lesson
  • Tennis
  • Beach volleyball
  • Games room
  • Yoga, Pilates, Tai Chi
  • Daily activities
  • Nightly entertainment
  • Unlimited Connectivity - Free Wi-Fi and free international calling to the U.S., Canada and Mexico is available to guests through the Unlimited Connectivity app. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature, guests can make calls to the U.S., Canada and local landlines using the resort's Wi-Fi connection, without incurring any cell phone roaming charges. Guest can also contact the resort staff directly to book spa appointments, housekeeping, order room service and more. The app is full of information about dining, resort activities, local attractions and more that will enhance your stay. The app is available in the Apple, Android and Windows app stores. 

Preferred Club Inclusions

  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Concierge services
  • Daily continental breakfast service
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors
  • Shoe shine service
  • Complimentary newspaper in suite every day (English or Spanish)
  • Free Internet access in room or suite
  • Free computer access
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • iPod® docking station 
  • 291 finely appointed rooms 
  • 1 buffet and 5 a la carte restaurants
  • 4 bars 
  • 1 large pool
  • Jacuzzis
  • Library
  • Shopping Galleria
  • Fitness centre
  • Beauty salon (fee)
  • Steam room (fee)
  • Spa with body treatments, massage rooms, sauna (fee)
  • Tennis court
  • Full business center (fee)
  • WiFi throughout resort
  • Meeting facilities
  • Wedding gazebo
  • Currency exchange
  • Concierge desk
  • Medical facilities (fee)
  • Golf nearby

Preferred Club Deluxe Tropicalview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Please see All Inclusive section for the Preferred Club inclusions
  • Air-conditioned
  • 1 King or 2 Double beds
  • Private concierge
  • Satellite TV 
  • CD/DVD player
  • MP3 dock facility
  • Mini-bar
  • Coffee/tea maker
  • Jacuzzi tub
  • Bathrobes and slippers
  • Hair dryer
  • In-room safe
  • Furnished balcony or terrace

Preferred Club Deluxe Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Air-conditioned
  • Hair dryer
  • Satellite TV
  • 1 King or 2 Double beds
  • Mini-bar
  • Balcony or Terrace 
  • Coffee/tea maker
  • Jacuzzi tub
  • CD/DVD player
  • Private concierge
  • MP3 dock facility
  • In-room safe
  • Bathrobes and slippers
  • Please see All Inclusive section for the Preferred Club inclusions
  • Oceanview

Preferred Club Junior Suite Tropicalview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Hair dryer
  • In-room safe
  • 1 King or 2 Double beds
  • Alarm clock
  • Mini-bar
  • Steam wand
  • Iron & Ironing board
  • DVD player
  • Coffee maker 
  • Bathroom with Jacuzzi
  • Double vanities
  • Scale
  • Sitting area
  • Rain shower
  • Air-conditioning with in-room climate control
  • 32" flat screen satellite TV
  • Telephone with external line
  • Stereo system
  • Please see All Inclusive section for the Preferred Club inclusions
  • Bathrobes and slippers

Preferred Club Junior Suite Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Please see All Inclusive section for the Preferred Club inclusions
  • Oceanview
  • Alarm clock
  • Bathrobes and slippers
  • Coffee maker
  • Telephone with external line
  • DVD player
  • Hair dryer 
  • Stereo system
  • Steam wand
  • Iron & Ironing board
  • Mini-bar
  • In-room safe
  • 32" flat screen satellite TV
  • Air-conditioning with in-room climate control
  • Sitting area
  • Bathroom with Jacuzzi
  • Rain shower
  • Double vanities
  • Scale
  • 1 King or 2 Double beds

Restaurants

Coco Café

  • Premium coffee, teas and snacks
  • Open 24 hours

Himitsu

  • a la carte for dinner
  • Pan-Asian
  • Reservations required for Teppanyaki Tables (Japanese Style Grill)
  • Casual Elegance Dress Code - sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men

Oceana

  • a la carte for dinner
  • Seafood
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Portofino

  • a la carte for dinner
  • Mediterranean/Italian
  • Casual Elegance Dress Code - sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men

La Riviera

  • Buffet for breakfast, lunch and dinner
  • Continental and Mexican
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Seaside Grill

  • a la carte for lunch and dinner
  • Caribbean Steakhouse
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Cactus Club Ceviche & Taco Bar

  • a la carte for breakfast and lunch
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Bars

  • Sugar Reef Beach bar
  • Manatees Swim-up bar
  • Desires Music Lounge
  • Rendezvous Lobby bar

Secrets Spa by Pevonia Facilities

  • 14,000 square feet
  • Seven indoor treatment rooms, including four rooms equipped for couples' treatments
  • One Bridal Suite 
  • One Master Suite with hydrotherapy tub
  • Two indoor relaxing areas
  • Hydrotherapy circuit
  • Swedish sauna & steam room
  • Foot sensations journey treatment
  • Cold plunge pool area
  • Sensations pool with four water jet treatments
  • Four different shower types: tropical rain, Cuban, Swiss, sensations
  • Whirlpool
  • Elegant vanity, showers, lockers and restrooms with separate facilities for men and women
  • Beauty Salon
  • Boutique

Treatments

  • Facials
  • Body Exfoliation
  • Body Wrap
  • Massage 
  • Reflexology
  • Mineral therapy
  • Hydrotherapy
  • Fish spa

Salon Services

  • Manicure/Pedicure
  • Hairstyling
  • Makeup

Golf Bonus

Guests can enjoy complimentary green fees at Grand Coral Riviera Maya Golf Course. There are additional fees that guests are responsible for at the golf course.

  • Premium tee times and golf cart fees apply
  • Transportation to and from golf course not included
  • Please check with the concierge for availability & golf course information

Offer is subject to change.  

Newlywed and Anniversary Package - Receive sparkling wine, turndown service, 15% spa discount, fruit plate & continental breakfast in bed. Request at time of booking. Requires proof of marriage certificate at check-in.

Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date only. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. 

No Single Supplement Promotion - During select dates, AM Resorts waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Savings will be reflected in online prices automatically. Not combinable with other promotions.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Secrets Capri Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Secrets Capri Riviera Cancun
Carretera Federal 387, Chetumal Cancun Km. 299, Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.