Secrets Capri Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Secrets Capri is a smaller, romantic, high end all inclusive resort. Good for couples looking for a relaxing, low key getaway. The service is superb, rooms are excellent and the whole resort is clean and inviting. There is a great spa to take your relaxation to another level. A definite recommend. If you are looking for a larger resort, try their sister property the Secret Maroma Beach Riviera Cancun.


Overview

Promising you a vacation to remember, Secrets Capri offers discerning travelers the elegant experience they demand in a place of breathtaking beauty. Featuring delightful in-room touches such as whirlpool bathtubs, 4 poster beds, sound system with music channels, bathrobes & slippers plus maid service twice daily. Couples getting married at Secrets Capri who book an Oceanview Junior Suite will receive their wedding amenities for free!

Location: On the beach, 5 minutes from Playa del Carmen, 35 minutes from the Cancun airport.


Highlights
  • Beautiful white sand beach with palapas and sun beds
  • Rooms have elegant decor and great amenities
  • Adults-only with unlimited access to gourmet dining, drinks, 24 hour room service and no wristbands required
  • Large spa with wide array of treatments plus fitness facilities
  • Travelife Gold Certification for sustainability in tourism
  • Recipient of AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • wdecapite :
Girls Week

I truly can't say enough great things about Secrets Capri. I dealt with so many people while I was there and even before our trip. The E-Concierge Alejandra was very responsive to all my Facebook post and really had me excited about my upcoming stay. Once we got to the resort, we were greeted by Francisco that was very attentive and took care of all of our luggage and truly made us feel welcomed. Check in was quick and easy and our room was ready as soon as we got there. I was greeted by Yoshi from the Entertainment team and he gave us a tour of the entire resort and showed us where all the restaurants, bars and theater were and explained to us all the activities that would be taking place throughout the week. We quickly got settled into our room and was able to scope out all the resort had to offer before heading to dinner. Our server in the Buffet was Sergio Lopez, he was so amazing and very attentive. We made sure to ask for his section every time because we knew we were going to be well taken care of.Our poolside server was Tomas, He would always check in to see if we needed anything and was always quick to get us another drink or food.We participated in many of the activities throughout the day. Everything from the Spanish Lessons, Beach Volleyball. Pool Bingo, Pool Blackjack and Aqua Aerobics. The Entertainment Team was so awesome. However I can't say enough great things about Hector, Kame, Jesus, Armando and Ivan. This team really made things fun and super energetic. They made sure to come around and talk to everyone and get them engaged in all the activities.I had the opportunity to hit the spa on one of the rainy days. I had Adrianna as my massage therapist and she was amazing. she made me feel so relaxed and my massage was probably one of the best I've ever had.We attended all the shows. From the Beatles and Mexican Show by the pool to the Country Show, Elvis Show and Mentalist show. All of the dancers were fantastic and very talented. The rooms were clean and beautiful. Velti always made sure that our towels were stocked and the beds were always decorated so nicely with fresh flower petals.I could go on and on about how great our stay was and how amazing Secrets Capri really is but I suggest you go there and experience all these amazing and wonderful things in person. Trust me, you won't regret it.

  • SAS109traveler : West Seneca, New York
Small(er) resort, huge on service!

Just returned from our eight night stay at Secrets Capri. The service at this resort is like none other. Staff regularly greeted us by name which we were quite impressed with.This is a smaller resort than what we typically visit but again, the staff are awesome and you feel VIP early on.This resort is approximately a 30 min drive from the airport, typical security that you expect from Devrets.We arrived around 1:00 on a Saturday so expected our room to not be ready yet. I cannot lie, once we went to our room via UVC, we were not at all pleased. Because we were so satisfied with how Jessica handled the situation I'll simply call the process a "glitch" in their system which I've been assured is being attended to.Room was very clean and maintained 2-3 times a day. If your bringing lots of elevtronics you may want to bring an extension cord or charging station. Drinks flowed constantly, top shelf liquor available at your request. Your bartender does a good job of not over pouring but is accommodating if you request a double. Juan and Jose at Manatai are awesome!! Giavani owns the beach area and is always taking your beverage orders. Then there's Oscar at Rendevue. No issues at the pool or beach with chairs, plenty to go around. The beach offers both full sun to shade options. The staff works extremely hard to keep your beach clean. Take a walk in either direction and you'll appreciate what they're doing for you.Food is subjective and I typically don't comment on the restaurants but I feel the need to acknowledge the Cactus Club for their breakfast and lunch menus. Hubby worked his way through the ceviche menu. Their tacos there are fabulous too. Breakfast......cannot ask for a better view and againthe food we found to be far above anything we experienced in the buffet the first two days. We also found the Japanese restaurant to gave the best food, we did the hibachi and regular table service.Room sevice was terrific, pretty quick and will set you up on your balcony. Wish they had the Secret Box here as I hate leaving dirty dishes in the hall or on the balcony for the birds.We didn't do ant escursionson this trip, enjoyed the R&R. However our concierge Marissa (sp) greeted us by name each time we saw her. Let me mention Maria from the spa, great experience with the hydrotherapy and couples massage. Of course it's overpriced, you're on vacation. We heard no complaints from the other guests, treat yourself!!!We witnessed a few weddings during our stay, lots of beautiful options if you're considering destination wedding. During our stay I'd say the average age of the guests was 40's. This is not a singles style/pick up resort. It is by far a couples and/or adult family destination.My only not-so-great comment for this resort is the selling of VIP tables for shows in the pool area. I suppose if you want to purchase the bottle of wine that comes with the table, then okay. In speaking with other guests during our stay, this was a turnoff and hopefully something this resort will consider moving forward. Sooooo, in summery, while this resort is one of the first and smallest Secrets, it IS HUGE on service and everyone truly makes you feel special.As a UVC member, I am hopeful that the Club will continue to work more collaboratively with the front desk staff to ensure members are treated as such. Thank you Jessica. Haste la vista amigos!!!

  • sdangelo23 : Mentor, Ohio
Amazing week

We recently stayed at Secrets Capri for a week and without a doubt this was one of my favorite vacations. Upon arrival we were warmly welcomed by the staff, offered drinks and cool towels and immediately checked in so that we could start our vacation. Our room was spacious and clean (as was the whole resort) and included a balcony with a small table and chairs so we could enjoy the beautiful weather and views without leaving our room.The Hotel grounds were immaculate and the scenery was beautiful. The staff went out of their way to make our stay special. They remembered our names, our favorite drinks and sometimes just sat and chatted with us.Tomas our server at the pool was amazing! He remembered our favorite drinks and was extremely funny and kind the whole week we were there.Sergio Lopez our server in the buffet dining room was also amazing. He always asked us about our day and always had a smile.The Entertainment Staff was the highlight of our trip. Came, Jesus, Armando, Yoshi and Ivan made us feel like family the entire week. We loved their energy during all the activities. There were countless smiles and conversation, they were friendly, enjoyable and extremely polite. That alone is one of the main reasons we would definitely return here.We can't say enough about the positive experience we had at this resort from the staff to the scenery everything was wonderful.

  • Mbadustin : Charleston, West Virginia
Beautiful resort with the friendliest employees

Beautiful resort. The employees are extremely friendly and helped us navigate a new area. We had never been to Mexico however Secrets Capri made it easy. The resort is beautiful and the food is top notch!

  • shaunmaria :
Mexico's best kept "Secret"

This is a smaller resort were the staff goes above and beyond to remember your name, drink orders, etc. Although this is more a couples resort, we went with our 2 adult children who enjoyed themselves as there was plenty of entertainment (volleyball, kayaking, casino nights, live shows, salsa dancing lessons to name a few). Kudos to the entertainment staff; Yoshi, Kame, Ivan & Viri, Bartenders; Oscar, Mariano & Juan and all the restaurant wait staff who were very cordial, professional and attentive.Besides the outstanding customer service, the resort itself was stunning. Their small grounds were perfectly manicured and their beach freshly racked every morning. To sum up our trip to Secrets Capri, we couldn't be more happy with our choice of resort!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining
  • Unlimited premium and Domestic drinks, International brands and House Wine
  • 24 hour room service
  • 24 hour cafe
  • In-room mini-bar with beer, wine, soft drinks and water
  • Private check-in
  • Concierge on each floor
  • Maid service twice daily
  • Welcome champagne and cool towel
  • Lounge chair and towels
  • Water sports
  • Introductory scuba diving lesson
  • Tennis
  • Beach volleyball
  • Games room
  • Yoga, Pilates, Tai Chi
  • Daily activities
  • Nightly entertainment
  • Unlimited Connectivity - Free Wi-Fi and free international calling to the U.S., Canada and Mexico is available to guests through the Unlimited Connectivity app. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature, guests can make calls to the U.S., Canada and local landlines using the resort's Wi-Fi connection, without incurring any cell phone roaming charges. Guest can also contact the resort staff directly to book spa appointments, housekeeping, order room service and more. The app is full of information about dining, resort activities, local attractions and more that will enhance your stay. The app is available in the Apple, Android and Windows app stores. 

Preferred Club Inclusions

  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Concierge services
  • Daily continental breakfast service
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors
  • Shoe shine service
  • Complimentary newspaper in suite every day (English or Spanish)
  • Free Internet access in room or suite
  • Free computer access
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • iPod® docking station 
  • 291 finely appointed rooms 
  • 1 buffet and 5 a la carte restaurants
  • 4 bars 
  • 1 large pool
  • Jacuzzis
  • Library
  • Shopping Galleria
  • Fitness centre
  • Beauty salon (fee)
  • Steam room (fee)
  • Spa with body treatments, massage rooms, sauna (fee)
  • Tennis court
  • Full business center (fee)
  • WiFi throughout resort
  • Meeting facilities
  • Wedding gazebo
  • Currency exchange
  • Concierge desk
  • Medical facilities (fee)
  • Golf nearby

Preferred Club Deluxe Tropicalview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Please see All Inclusive section for the Preferred Club inclusions
  • Air-conditioned
  • 1 King or 2 Double beds
  • Private concierge
  • Satellite TV 
  • CD/DVD player
  • MP3 dock facility
  • Mini-bar
  • Coffee/tea maker
  • Jacuzzi tub
  • Bathrobes and slippers
  • Hair dryer
  • In-room safe
  • Furnished balcony or terrace

Preferred Club Deluxe Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Air-conditioned
  • Hair dryer
  • Satellite TV
  • 1 King or 2 Double beds
  • Mini-bar
  • Balcony or Terrace 
  • Coffee/tea maker
  • Jacuzzi tub
  • CD/DVD player
  • Private concierge
  • MP3 dock facility
  • In-room safe
  • Bathrobes and slippers
  • Please see All Inclusive section for the Preferred Club inclusions
  • Oceanview

Preferred Club Junior Suite Tropicalview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Hair dryer
  • In-room safe
  • 1 King or 2 Double beds
  • Alarm clock
  • Mini-bar
  • Steam wand
  • Iron & Ironing board
  • DVD player
  • Coffee maker 
  • Bathroom with Jacuzzi
  • Double vanities
  • Scale
  • Sitting area
  • Rain shower
  • Air-conditioning with in-room climate control
  • 32" flat screen satellite TV
  • Telephone with external line
  • Stereo system
  • Please see All Inclusive section for the Preferred Club inclusions
  • Bathrobes and slippers

Preferred Club Junior Suite Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Please see All Inclusive section for the Preferred Club inclusions
  • Oceanview
  • Alarm clock
  • Bathrobes and slippers
  • Coffee maker
  • Telephone with external line
  • DVD player
  • Hair dryer 
  • Stereo system
  • Steam wand
  • Iron & Ironing board
  • Mini-bar
  • In-room safe
  • 32" flat screen satellite TV
  • Air-conditioning with in-room climate control
  • Sitting area
  • Bathroom with Jacuzzi
  • Rain shower
  • Double vanities
  • Scale
  • 1 King or 2 Double beds

Restaurants

Coco Café

  • Premium coffee, teas and snacks
  • Open 24 hours

Himitsu

  • a la carte for dinner
  • Pan-Asian
  • Reservations required for Teppanyaki Tables (Japanese Style Grill)
  • Casual Elegance Dress Code - sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men

Oceana

  • a la carte for dinner
  • Seafood
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Portofino

  • a la carte for dinner
  • Mediterranean/Italian
  • Casual Elegance Dress Code - sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men

La Riviera

  • Buffet for breakfast, lunch and dinner
  • Continental and Mexican
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Seaside Grill

  • a la carte for lunch and dinner
  • Caribbean Steakhouse
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Cactus Club Ceviche & Taco Bar

  • a la carte for breakfast and lunch
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Bars

  • Sugar Reef Beach bar
  • Manatees Swim-up bar
  • Desires Music Lounge
  • Rendezvous Lobby bar

Secrets Spa by Pevonia Facilities

  • 14,000 square feet
  • Seven indoor treatment rooms, including four rooms equipped for couples' treatments
  • One Bridal Suite 
  • One Master Suite with hydrotherapy tub
  • Two indoor relaxing areas
  • Hydrotherapy circuit
  • Swedish sauna & steam room
  • Foot sensations journey treatment
  • Cold plunge pool area
  • Sensations pool with four water jet treatments
  • Four different shower types: tropical rain, Cuban, Swiss, sensations
  • Whirlpool
  • Elegant vanity, showers, lockers and restrooms with separate facilities for men and women
  • Beauty Salon
  • Boutique

Treatments

  • Facials
  • Body Exfoliation
  • Body Wrap
  • Massage 
  • Reflexology
  • Mineral therapy
  • Hydrotherapy
  • Fish spa

Salon Services

  • Manicure/Pedicure
  • Hairstyling
  • Makeup

Golf Bonus

Guests can enjoy complimentary green fees at Grand Coral Riviera Maya Golf Course. There are additional fees that guests are responsible for at the golf course.

  • Premium tee times and golf cart fees apply
  • Transportation to and from golf course not included
  • Please check with the concierge for availability & golf course information

Offer is subject to change.  

Newlywed and Anniversary Package - Receive sparkling wine, turndown service, 15% spa discount, fruit plate & continental breakfast in bed. Request at time of booking. Requires proof of marriage certificate at check-in.

Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date only. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. 

No Single Supplement Promotion - During select dates, AM Resorts waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Savings will be reflected in online prices automatically. Not combinable with other promotions.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Secrets Capri Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Secrets Capri Riviera Cancun
Carretera Federal 387, Chetumal Cancun Km. 299, Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.