Secrets Capri Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Secrets Capri is a smaller, romantic, high end all inclusive resort. Good for couples looking for a relaxing, low key getaway. The service is superb, rooms are excellent and the whole resort is clean and inviting. There is a great spa to take your relaxation to another level. A definite recommend. If you are looking for a larger resort, try their sister property the Secret Maroma Beach Riviera Cancun.


Overview

Promising you a vacation to remember, Secrets Capri offers discerning travelers the elegant experience they demand in a place of breathtaking beauty. Featuring delightful in-room touches such as whirlpool bathtubs, 4 poster beds, sound system with music channels, bathrobes & slippers plus maid service twice daily. Couples getting married at Secrets Capri who book an Oceanview Junior Suite will receive their wedding amenities for free!

Location: On the beach, 5 minutes from Playa del Carmen, 35 minutes from the Cancun airport.


Highlights
  • Beautiful white sand beach with palapas and sun beds
  • Rooms have elegant decor and great amenities
  • Adults-only with unlimited access to gourmet dining, drinks, 24 hour room service and no wristbands required
  • Large spa with wide array of treatments plus fitness facilities
  • Travelife Gold Certification for sustainability in tourism
  • Recipient of AAA's Four Diamond Award

tripadvisor Traveler Reviews
  • Jenn K :
One Word.... AMAZING

So as I write this review I'm literally going through Cancun withdrawal..My husband and I , and 3 friends and their spouses went down for the long MLK weekend, we stayed 5 days and 4 nights... We had a blast the rooms were spotless and I loved the roses and chocolates on the bed ... We can't say enough about the beaches... A huge shout out to Gio (aka El Diablo as we named him) our waiter on the beach, he never let our glasses go dry... The only thing I would suggest is if the DJ can play every night... Karaoke was fun but once it was over there was no more music, and we were looking to dance Saturday night but all they had was an Elvis impersonator and a band that went on at 11:00pm by then I was done.. But over all we had a blast.. And can guarantee we will be back...

  • MsMarx : Dartmouth, Massachusetts
Our second visit, better than the last!

We've visited this same resort last January and this January because we enjoyed it so much. The food is fabulous. The service is incredible. The size of the resort is just right. Love not having to make reservations for dinner. The entertainment during the day and the evening is perfect. Take the lagoon tour, just a short walk down the beach and so pretty. The guacamole lesson was funny and informative. The place is spotless. The beach was better this year than last year. It's a lot bigger. No seaweed, as the staff is always raking. Drink and snack service on the beach is awesome and quick. The staff is the best. Shout out to Armando, Jesus (all of them), Ivan, Kame, Orlando, Vivian and EVERYONE! Really every person I encountered was wonderful to talk to and was very helpful.

  • Brandon B :
Just OK. Not great. Go elsewhere.

Summary: Terrible late-night noise, aggressive up-selling, mediocre food, and bird issues are reasons we recommend avoiding. Our honeymoon would have been better elsewhere. If you do go, stick to room service Mexican and take excursions.The bad:- You won't sleep well. Late-night noise (11PM-1AM) is terrible. Moved rooms twice, and could still hear lyrics and the sub-woofer from the night-club in our room every evening.- AMResorts will try to up-sell you on everything, and so aggressively. It was irritating with tables for events and wine, but less than 24 hours upon arrival, they tried to sell us a $200,000 resort package for 40~ years. When I countered that the noise level was untenable and we were unhappy after one night, an AMResorts representative said: "We are not selling you your current experience. We are selling you a vision."- They will also try to get you to upgrade your room. We booked an ocean-view room that I read as ocean-front. My bad. In reality, we got a view of the ocean from 2,000~ feet away. To get an actual ocean view, it was $450 extra. Had I known how terrible the noise would be for a week in non-upgraded rooms, I would have upgraded.- Most of the food is mediocre. We discovered that imitation Italian, Japanese, and Seafood looked like food we know, but did not taste like it. The sushi was the worst; we took an excursion and bonded with our fellow passengers over how bad it was. However, the room service Mexican was excellent, so we lived on that for a week.- Lastly, the birds are awful. We ate on the beach four times; thrice a flock of seagulls bombarded our table as soon as the food came. I don't mean hovering around. I mean flying right onto the table, knocking glasses over and stealing your lunch. There wasn't much the service staff could do about it, so we mainly ate indoors. The good:- The excursions (run by a different company) are amazing. Totally worth doing.- The room service Mexican is, again, delicious.- If you're tipping, the bartenders are great.

  • John C : Chicago, Illinois
Great Location, but not great food

First the good: Secrets Capri is a beautiful resort. Although it was the first of the AM Resorts built, it doesn't look as dated as some of the other resorts because it has a classical colonial look that has aged well (as opposed to Secrets Silversands, which looks like it was built in 2007.The beach was beautiful and the staff took great care in keeping it clean. The service is great at the resort. From pool/beach drink service to the restaurants, all the staff was friendly and helpful. Now the bad: The food was not gourmet--it was more like bar food or TGIFridays. Everything tasted bland and mass-produced. The food was far better at the other AM Resorts we've stayed at in the past, and we were very disappointed.

  • leisurept : new york
No complaints here

My wife and I had a great time here . It's right on the beautiful, white sand beach. The food was incredible with great service. I have eaten at best restaurants in manga tran and some meals were comparable. Had the best soup of my life (pumpkin coconut ) and I am a soup snob. Ivan, Francisco, Alberto and Roberto I will give special kudos to. Thank you. Great pool area, cabanas , yoga classes (thanks una), gym. I can't say enough about this place.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining
  • Unlimited premium and Domestic drinks, International brands and House Wine
  • 24 hour room service
  • 24 hour cafe
  • In-room mini-bar with beer, wine, soft drinks and water
  • Private check-in
  • Concierge on each floor
  • Maid service twice daily
  • Welcome champagne and cool towel
  • Lounge chair and towels
  • Water sports
  • Introductory scuba diving lesson
  • Tennis
  • Beach volleyball
  • Games room
  • Yoga, Pilates, Tai Chi
  • Daily activities
  • Nightly entertainment
  • Unlimited Connectivity - Free Wi-Fi and free international calling to the U.S., Canada and Mexico is available to guests through the Unlimited Connectivity app. This complimentary mobile and tablet app allows guests to stay connected to those they are with, as well as friends and family back home. Utilizing the app call feature, guests can make calls to the U.S., Canada and local landlines using the resort's Wi-Fi connection, without incurring any cell phone roaming charges. Guest can also contact the resort staff directly to book spa appointments, housekeeping, order room service and more. The app is full of information about dining, resort activities, local attractions and more that will enhance your stay. The app is available in the Apple, Android and Windows app stores. 

Preferred Club Inclusions

  • Preferred status and amenities
  • Preferred Club suites in premium locations
  • Concierge services
  • Daily continental breakfast service
  • Afternoon hot and cold hors d'oeuvres
  • Exquisite desserts and fine liquors
  • Shoe shine service
  • Complimentary newspaper in suite every day (English or Spanish)
  • Free Internet access in room or suite
  • Free computer access
  • Upgraded mini-bar service
  • Upgraded bath amenities
  • iPod® docking station 
  • 291 finely appointed rooms 
  • 1 buffet and 5 a la carte restaurants
  • 4 bars 
  • 1 large pool
  • Jacuzzis
  • Library
  • Shopping Galleria
  • Fitness centre
  • Beauty salon (fee)
  • Steam room (fee)
  • Spa with body treatments, massage rooms, sauna (fee)
  • Tennis court
  • Full business center (fee)
  • WiFi throughout resort
  • Meeting facilities
  • Wedding gazebo
  • Currency exchange
  • Concierge desk
  • Medical facilities (fee)
  • Golf nearby

Preferred Club Deluxe Tropicalview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Please see All Inclusive section for the Preferred Club inclusions
  • Air-conditioned
  • 1 King or 2 Double beds
  • Private concierge
  • Satellite TV 
  • CD/DVD player
  • MP3 dock facility
  • Mini-bar
  • Coffee/tea maker
  • Jacuzzi tub
  • Bathrobes and slippers
  • Hair dryer
  • In-room safe
  • Furnished balcony or terrace

Preferred Club Deluxe Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Air-conditioned
  • Hair dryer
  • Satellite TV
  • 1 King or 2 Double beds
  • Mini-bar
  • Balcony or Terrace 
  • Coffee/tea maker
  • Jacuzzi tub
  • CD/DVD player
  • Private concierge
  • MP3 dock facility
  • In-room safe
  • Bathrobes and slippers
  • Please see All Inclusive section for the Preferred Club inclusions
  • Oceanview

Preferred Club Junior Suite Tropicalview

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • Hair dryer
  • In-room safe
  • 1 King or 2 Double beds
  • Alarm clock
  • Mini-bar
  • Steam wand
  • Iron & Ironing board
  • DVD player
  • Coffee maker 
  • Bathroom with Jacuzzi
  • Double vanities
  • Scale
  • Sitting area
  • Rain shower
  • Air-conditioning with in-room climate control
  • 32" flat screen satellite TV
  • Telephone with external line
  • Stereo system
  • Please see All Inclusive section for the Preferred Club inclusions
  • Bathrobes and slippers

Preferred Club Junior Suite Oceanview

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Please see All Inclusive section for the Preferred Club inclusions
  • Oceanview
  • Alarm clock
  • Bathrobes and slippers
  • Coffee maker
  • Telephone with external line
  • DVD player
  • Hair dryer 
  • Stereo system
  • Steam wand
  • Iron & Ironing board
  • Mini-bar
  • In-room safe
  • 32" flat screen satellite TV
  • Air-conditioning with in-room climate control
  • Sitting area
  • Bathroom with Jacuzzi
  • Rain shower
  • Double vanities
  • Scale
  • 1 King or 2 Double beds

Restaurants

Coco Café

  • Premium coffee, teas and snacks
  • Open 24 hours

Himitsu

  • a la carte for dinner
  • Pan-Asian
  • Reservations required for Teppanyaki Tables (Japanese Style Grill)
  • Casual Elegance Dress Code - sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men

Oceana

  • a la carte for dinner
  • Seafood
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Portofino

  • a la carte for dinner
  • Mediterranean/Italian
  • Casual Elegance Dress Code - sneakers/ tennis shoes or dress sandals, dress shirts with short sleeves or collared shirts. No sleeveless shirts or flip-flops. Long pants required for men

La Riviera

  • Buffet for breakfast, lunch and dinner
  • Continental and Mexican
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Seaside Grill

  • a la carte for lunch and dinner
  • Caribbean Steakhouse
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Cactus Club Ceviche & Taco Bar

  • a la carte for breakfast and lunch
  • Casual Dress Code - bermudas (long shorts or capri pants), sneakers/tennis shoes or sandals. No sleeveless shirts for men. Women must wear a bathing suit wrap or cover-up

Bars

  • Sugar Reef Beach bar
  • Manatees Swim-up bar
  • Desires Music Lounge
  • Rendezvous Lobby bar

Secrets Spa by Pevonia Facilities

  • 14,000 square feet
  • Seven indoor treatment rooms, including four rooms equipped for couples' treatments
  • One Bridal Suite 
  • One Master Suite with hydrotherapy tub
  • Two indoor relaxing areas
  • Hydrotherapy circuit
  • Swedish sauna & steam room
  • Foot sensations journey treatment
  • Cold plunge pool area
  • Sensations pool with four water jet treatments
  • Four different shower types: tropical rain, Cuban, Swiss, sensations
  • Whirlpool
  • Elegant vanity, showers, lockers and restrooms with separate facilities for men and women
  • Beauty Salon
  • Boutique

Treatments

  • Facials
  • Body Exfoliation
  • Body Wrap
  • Massage 
  • Reflexology
  • Mineral therapy
  • Hydrotherapy
  • Fish spa

Salon Services

  • Manicure/Pedicure
  • Hairstyling
  • Makeup

Golf Bonus

Guests can enjoy complimentary green fees at Grand Coral Riviera Maya Golf Course. There are additional fees that guests are responsible for at the golf course.

  • Premium tee times and golf cart fees apply
  • Transportation to and from golf course not included
  • Please check with the concierge for availability & golf course information

Offer is subject to change.  

Newlywed and Anniversary Package - Receive sparkling wine, turndown service, 15% spa discount, fruit plate & continental breakfast in bed. Request at time of booking. Requires proof of marriage certificate at check-in.

Package is subject to change without notice and is only applicable to couples staying within three months of their wedding or over their anniversary date only. 15% discount on spa treatments cannot be applied to spa packages or combined with any other spa promotion or offer. 

No Single Supplement Promotion - During select dates, AM Resorts waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Savings will be reflected in online prices automatically. Not combinable with other promotions.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Secrets Capri Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Secrets Capri Riviera Cancun
Carretera Federal 387, Chetumal Cancun Km. 299, Solidaridad, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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