- What's Included
- All Inclusive Features
If you are looking for the ultimate in luxury, the Secret Maroma will not disappoint. This 5 star resort boasts outstanding restaurants, magnificent pools meandering around lush foliage, amazing rooms, and probably the nicest beach in the Riviera Maya. If you're looking for luxury, this is your resort. Check out the other Secrets Resorts in Riviera Maya, Secrets Capri Rivera Cancun and Secrets Silversands.
My wife and I have just returned from a seven stay at Secrets Marona Beach Hotel near Playa del Carmen. The staff were first class, extremely friendly and we were always greeted with a hello. The food was of the highest quality at the three restaurants that we visited but felt that for the number of rooms/guests, a couple more restaurants would be an advantage. Having said that, breakfast and lunch buffets certainly catered for every conceivable taste with a vast range of food.The beach was unbelievable with soft white sand and the beach staff were very attentive.My only criticism of the hotel was the lack of places to visit outside of the hotel's confines as there was nowhere to walk for a change of scenery save for the beach. The rooms were of a very good size and the beds very comfortable.Overall, a very good hotel indeed.Barry Clements
You read all the reviews and still have doubts, but please don't! This place was amazing! We had our wedding on the beach at Secrets Maroma with a group of 30 and it could not have been better.Wedding - Our wedding planner was Valeria and she was amazing. Every question was answered via email within a day and she was most helpful is setting up any special requests. The wedding day was perfect and ran smoothly. Everything was as expected and a special mention to the service staff at the beach reception. They were exceptional! None of our glasses even got 1/2 empty when there was someone there filling it! Even when I asked for 30 tequila shots to make a toast, they made it happen quickly. Rooms - We had a preferred club ocean view in building 26 on the top floor. The room was beautiful with an amazing view of the grounds and ocean. The staff was constantly replenishing the minibar and snacks and the room was always clean. The day after the wedding I shook out my wedding dress and there was a pile of sand on the floor (which we traipsed through the room), the next day it was spotless! I also want to give a shout out to Roberto who was our concierge. He was amazing. Always had a warm greeting and handles everything from checking us in for our flights to getting extra champagne and glasses in our room for all the girls before the wedding. Beach / Pool - The beach was probably the nicest beach I have ever been on! The beach is wide and long and the sand was like powdered sugar and super soft. They constantly made an effort to keep it clear of seaweed. There are plenty of beach and pool chairs and even with our big group, we never had to fight for chairs or space (and we spent every day at the pool)! Entertainment - The entertainment staff was great. Lots of activities from beach volleyball to pool basketball to water aerobics, etc. There was a nightly show in the theater (I wish we had made it to more of them) and we all hit the dance club a few nights. The foam pool party was a blast! I have nothing but great things to say about this resort and the staff (the hibachi chefs were so much fun and bartender Francisco was a hoot)! Our group has already said we are making this a yearly trip!!!
Perfect beach, perfect service, perfect view. The whole experience was amazing. They take the time to care about all the details and they will do everything for you to make you feel at home during your stay at Secrets Maroma beach. Our concierge, Arturo was fantastic and made sure that we were able to schedule and participate in all of our activities. Lucio was a fantastic bartender in the preferred club lounge and made the best margaritas. Lucy was our server at the night club and always remembered us and our favorite drinks throughout our stay. Highly recommended checking out this resort!
great venue, great staff, service was outstanding from start to finish, friendly personnel, love it, plan to definitely visit again very impressed and plan to recommend to others. The room was lovely and the large bathroom was out of this world.
We had the junior preferred oceanview suite with honeymoon package. The facility was breathtaking and the staff was amazing. Roberto Culan, concierge of villa 26, really stood out. He helped plan and cooridnate our functions for the whole week.He and other employees will make us return guests in the future.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Breakfast, Lunch, and Dinner Daily (a la carte)
- Room service 24 hours a day
- 24 hour cafe
- Domestic and International beverages
- Hobie Cats
- Scuba For beginners with introductory demonstration in pool
- Table tennis
- Volleyball (beach and pool)
- Jogging trails
- Bocce ball
- Daily activities
- Nightly entertainment
- Dance lessons
- Cocktail classes lessons
- 410 rooms
- 1 buffet and 7 a la carte restaurants (Italian, international, Mexican, Pan-Asian, French, seafood and grill)
- 7 bars, including: Beach bar, Swim-up bar, Sports Bar
- 13 pools with Infinity pool wrapping throughout 11,000 sq.ft. of lush foliage and flourishing vegetation
- Outdoor whirlpool
- Fitness Centre
- Beauty salon
- Games room
- Meeting facilities
- Tour desk
- Business centre
- Wireless internet
- Car rental desk
- Theatre (open-air)
- Room service
- Laundry services
- Currency exchange
Junior Suite Tropical View with balcony or terrace includes:
- 2 queen-size beds or 1 king-size bed
- 1 full bathroom
- Air conditioning and ceiling fan
- Satellite television with DVD player
- Hair dryer
- Clock radio
- Mini-bar (Stocked daily with soft drinks, bottled water and beer)
- Stereo with iPod docking station
- Coffee maker
- In-room safe
- Internet access
- Iron and ironing board
- Bathrobe and slippers for use during your stay
- Double Jacuzzi
- Secret box for private room service
- Sofa, armoire complete with his and her closets
- Room Size: 624 sq.ft.
- Max occupancy 3 adults
More room classes are available. Please inquire.
Honeymoon Bonus - Bottle of sparkling wine and flowers in room, turn-down service, welcome letter, 15% discount on all spa treatments (products not included), late check out (subject to availability). Marriage certificate dated within the last 3 months is required upon check-in. Request at time of booking.
Wedding Packages - are also available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Secrets Maroma Beach Riviera CancunRiviera Maya,Mexico
- Hotel Contacts
- Extra Info
Carretera Federal Cancun - Puerto Juarez Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.