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Secrets Silversands Riviera Cancun

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
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Our Opinion

Much like its sister resorts, Secrets Capri and Secrets Maroma, the Secrets Silversands is luxury all inclusive at its finest. Top notch service and excellent rooms and facilities. The beach is nicer at the Secrets Capri, but all in all this is still an excellent resort. Like all Secrets, this resort is adults only, so families might want to look at the Dreams Resorts which are also related to the Secrets properties.


Overview
This Secrets resort is a contemporary and sophisticated adults-only getaway. Secrets Silversands presents Unlimited-Luxury in an innovative way featuring suspended beds, chic modern fabrics, alluring decor and captivating lighting. Fill your days with endless activities from snorkeling and sailing to kayaking and scuba diving and in the evening experience delectable cuisine from seven gourmet restaurants.

Location: Beachfront, 20 minutes from the airport & 35 minutes from downtown Cancun.

Highlights
  • Adults only
  • Eight swimming pools
  • Awarded with the "AAA Four Diamond Award"
  • Rainforest Alliance Certified
  • Free wifi throughout hotel
  • "Secrets Spa"

tripadvisor Traveler Reviews
  • kbarrett716 : New York City, New York
GORGEOUS PROPERTY- Adults only. YES!!!

PROS: The staff was excellent. Friendly, helpful. Pool staff amazing. Never waited for a drink. Drinks were very good and packed a punch. Mojitos, margaritas, frozen drinks. All great. Plenty of places to lay in the sun or shade. Food and snacks nearby. Bathrooms immaculate. Swim up bar in the pool. Nice. The entertainment staff at pool was so much fun. Some music, some quiet. Spin class in the pool! Fun and necessary! Salt water pool was probably the nicest resort pool I have ever seen. HUGE.Our room was a Jr Swim up suite. Open the sliding door and pool right there. More chairs to lounge outside the room. Large, clean. Bed super comfortable. Jacuzzi tub was a great way to end the day. Housekeeping was very good. Room service was fast and excellent. The breakfast and lunch buffet was great. Thank god it was there because we were able to have anything we want. Fresh bread, salads, veg sushi, potatoes, more guac, mimosas or bloody marys too! All fresh and delicious. Dinner was another story......CONS: the beach was gorgeous although you can't swim in the water. You can wade but there are huge rocks. Not the normal beach. We spent some time there enjoying the sounds of the wind and waves and the perfect weather. The restaurant food was not good. Our travel agent and the front desk staff specifically noted we need vegan options. We were confident that there would be a few items available for us. Every restaurant host asked us upon arrival, "any food allergies" and we responded, please no dairy or meats or cheese. We sat down and immediately a bowl of guacamole was set on the table covered in cheese. I guess the message didn't get the 100 ft from the front desk to the waiters. Wouldn't you expect FRESH guac in Mexico? Me too. But no. It was delicious but was not fresh made. We basically lived on chips and guac and french fries because almost every food item had cheese or milk. Even when we ordered something without the dairy, we were very wary that our requests were fully understood. The "V" icon (green V with the flower on the top of the V) on the menu that means "Vegan" in USA was meant to note vegetarian on the menu here and still had cheese and cream. So we were not comfortable. We understand our limitations and expected that a place of this price and caliber would be able to accommodate us in a much higher standard. Pizza? Ha. Don't order that. It's basically a large round, flavorless cracker. We at least thought we'd had a delicious veg pizza with seasonings, sauce with no cheese. But we got a dry cracker with a few undercooked veggies. No seasonings or sauce. Room service and the Italian restaurant had it on the menu. Wow, we were just dumbfounded. We really live to eat and were so disappointed for what we paid for the trip, we had so little options at dinner time. We ordered guac and chips, fries and veggie ciabatta sandwiches 4 nights in a row from room service because we were so hungry after failing miserably at the restaurants. El Patio had a stuffed pepper and a veggie dish that was vegan and it was good. Small portions. Not a dinner size portion. Yes, we're Americans and are used to excess in everything! Felix our water was the only one we felt confident that he understood what it means when we ask for no dairy. He was excellent and so patient. The Asian restaurant was terrible. The sushi was awful and most had cheese. Slow service on the drinks. The spring roll was the same commercially prepared spring roll that was in the buffet. Was ok but so below our standards. Italian restaurant was slow service and forgot our drink order (as did the asian restaurant) and the waitress really didn't understand us. We ate a small bowl of pasta that they swore had no dairy but I was not confident. Was ok, (note to self brush up on Spanish. that's my fault 100%) Again, frustrating especially for what we paid. If you are a foodie, you will be disappointed. We are from NYC and our standards of food are very high, ingredient limitations or not. But if you are there for relaxing and doing activities and don't care about food as much, then you will be fine. Plenty of options.Basically if the food standards went up a lot, I would go back. I am still sad how much we paid for what we got. March seems to be the time of year when the weather is just perfect.

  • WingcoNick : Leamington Spa, United Kingdom
18-30 meets cruise ship

I should start by saying we aren't lovers of all-inclusive. Our last experience was over 15 years ago and we cruised once about 20 years ago. We booked this holiday because we needed sunshine at short notice and we knew the Caribbean should deliver at least that. The holiday, booked through Trailfinders certainly offered value for money and met the dates when we could go.There are a lot of positives to say about this resort. Firstly, it is adult only (though, some of the behaviour could hardly be considered as adult). The resort is very well maintained, though we, and I suspect others, were somewhat troubled by a bad drain smell in the room and there was some pretty serious maintenance of drains going on around the premises. The gardens a pool areas are very clean and very attractive. The rooms are a good size and reasonably well equipped. Service is excellent, though why the Americans, who made up 90% of the guests, find it necessary to tip at every occasion, escapes me. As I didn't need to pay for anything, I didn't see the need to carry cash. The food was, generally, very good quality but created for the American palate, being under-seasoned and bland. The breakfast and lunch buffets (the latter pool-side) were both excellent with a wide choice of options.On the not-so-good side comes the beach. Nice sand but it shelves very shallow across coral and rock. As, at the time we were there a lot of weed was thrown up, it is not at all pleasant to swim in. Perhaps we have been spoiled by some of the world's finest beaches elsewhere in the Caribbean. The main pool area is very noisy from around mid-day to early evening but there are other pools where you can find peace and quiet, if that is what you want. You can never count on what neighbours you might have but, because of the tiled floors in the bedrooms, which, by the way become lethal when wet, you can expect disturbed nights with revellers returning to their rooms around 2pm when the nightclub closes.If, what you want, is all inclusive with quality food and unlimited drinks and you're a party animal, then this is the place for you but probably not for us.One final word, the Mexican people we encountered were absolutely lovely and we will go back to the country to discover more of it in the future.

  • Macario C : Bloomfield
High pressure sales pitch to join the Perferred Club

Upon arrival at the Cancun airport, we got entangled with a man selling memberships in the Secrets Preferred Club. He told us that if we attended a 90 minute presentation, we would get a free massage at the resort's spa and a free "romantic dinner on the beach."So we forked over the $20 required to seal this deal and he gave us a paper with the words "free" next to the massage and the free dinner items.Upon checking in at the resort and meeting the preferred club rep, we were told that these items would not be "free." Instead, they would get us $100 discounts on an overpriced massage and a very over priced ($260) romantic dinner on the beach.We then voiced our extreme displeasure and asked for our $20 back. It took them two days to refund our money, but we did get it back. We are not interested in joining this program. I observed the high pressure sales techniques they use, and even met a couple in one of the restaurants who said they joined and it cost $20,000 and now they are not sure that it was a good idea.

  • JimMichele77 : White Hall, Maryland
Rating

This is our Home away from Home!!!! We will NOT stay any other place in Cancun, Mexico unless it's Secret SilverSands!!! The Entertainment Staff of Ana, Mayra, Alexei, Carlos, Moreno, Omar, and Jonathan are BEYOND the most accommodating, true hearted AMAZING human beings I've ever had the honor and pleasure of meeting!!!! These AWESOME young adults will go out of there way to make ours and EVERY guest who visits here have the most incredible vacation of a life-time. They are not just an Entertainment Staff they are OUR FAMILY!

  • fieldhockey902 : Linthicum Heights, Maryland
Great service!

I stayed at the Silversands resort as part of a corporate event last week/weekend. The service, accommodations, and amenities were amazing and we had a great, relaxing, and fun time with the staff. Francisco took care of us every day we were there and he was an absolute pleasure. We look forward to coming back!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily (Buffet or a la carte)
  • Snacks
  • Room service 24 hours a day
  • 24 hour dining at cafe
  • Unlimited domestic and international beverages
  • Snorkeling
  • Kayaking
  • Sailing
  • Windsurfing
  • Hobie cats
  • Water aerobics
  • Water polo
  • Tennis
  • Table tennis
  • Volleyball (beach)
  • Basketball,
  • Euro-Bungee
  • Archery
  • Bocce ball
  • Billiards
  • Jogging paths
  • Daily activities
  • Nightly stage show
  • Dance lessons
  • Cocktail classes
  • Disco
  • 441 suites
  • 1 Buffet restaurant (Local and International cuisine)
  • 7 a la carte restaurants (Italian, Mexican, Seafood, Mediterranean, Grill specialities, Pan-Asian, and French)
  • 1 lunch snack bar
  • 1 coffee shop
  • 7 Bars including Beach bar, Swim-up bar
  • 24 hour room service
  • 8 Pools, An expanse of over 43,000 sq ft of crystal clear pools, heated or otherwise, including a cascading infinity pool with large sun decks as well as shaded areas under nearby lush vegetation
  • Fitness Centre
  • Tennis court
  • Secrets Spa by Pevonia (fee) 
  • 16 person outdoor whirlpool
  • Boutiques
  • Games room
  • Gift shop
  • Meeting facilities
  • Tour desk
  • Business centre
  • Car rental desk
  • Laundry services
  • Concierge services, 24-hr front desk, and Currency exchange
  • Wireless internet throughout resort
  • Golf Club at Playacar nearby

Junior Suite Tropical View

  • Two double sized beds
  • Seperate sitting area
  • Private, furnished balcony
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Junior Suite Pool View

  • 1 king or Two double sized beds
  • Seperate sitting area
  • Private, furnished balcony
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Junior Suite Partial Ocean View

  • 1 king or Two double sized beds
  • Seperate sitting area
  • Private, furnished balcony
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Junior Suite Ocean View

  • 1 king bed
  • Seperate sitting area
  • Private, furnished balcony
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Junior Swim Up Suite

  • 1 king or Two double sized beds
  • Seperate sitting area
  • Private, furnished terrace
  • Swim up access to pool
  • Pool view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Over the Pool Cabana Honeymoon Suite

  • 1 king size bed
  • Walk-in closet
  • Bungalows are perched above a 3,000 square foot pool
  • 60inch TV
  • Bathrobes and slippers
  • Safety deposit box
  • Cofee/Tea maker
  • Complimentary mini bar
  • Iron and ironing board
  • In room climate control
  • Spacious bathroom with double vanities
  • Jacuzzi and rain shower
  • Private furnished terrace with outdoor private plunge pool
  • Premium location with ocean view

Preferred Club Junior Suite Pool View

  • 1 king  bed
  • Seperate sitting area
  • Private, furnished balcony
  • Pool view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Preferred Club Rooftop Jacuzzi Ocean View

  • 1 king  bed
  • Seperate sitting area
  • Private, furnished balcony with outdoor JAcuzzi
  • Ocean view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Preferred Club Junior Suite Ocean Front 

  • 1 king  or two double beds
  • Seperate sitting area
  • Private, furnished terrace
  • Oceanfront view
  • Direct swim up pool access option available
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Preferred Club Honeymoon Suite

  • 1 king  bed
  • Walk in closet
  • Living room with dining area
  • Private, furnished terrace with outdoor Jacuzzi
  • Oceanfront view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Direct swim out access to pool in select suites
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Preferred Club Master Suite

  • 1 king  bed
  • Walk in closet
  • Living room with dining area
  • Expanded private, furnished terrace with outdoor Jacuzzi
  • Oceanfront view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Direct swim out access to pool in select suites
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Presidential Suite

  • 1 king  bed
  • Walk in closet
  • Living room with full bar
  • Dining room with seating for four
  • Work area with computer and phone/fax
  • Private, furnished terrace with outdoor Jacuzzi
  • Oceanfront view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities
  • Can connect to Preferred Club Junior Suite Ocean Front

Restaurants

Bordeaux

  • A la carte for dinner
  • French cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

El Patio

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

Himitsu

  • A la carte for dinner
  • Asian cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

Ratatouille

  • A la carte for dinner
  • Mediterranean cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

Oceana

  • A la carte for lunch and dinner
  • Seafood
  • Dress code is casual elegance for dinner

Portofino

  • A la carte for dinner
  • Italian cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

Seaside Grill

  • A la carte for lunch and dinner
  • Seafood
  • Dress code is casual elegance for dinner

World Cafe

  • Buffet for breakfast and lunch 
  • International cuisine

Barefoot Grill

  • Light lunch specialties

Coco Cafe

  • Coffee shop

Bars

  • Barracuda beachside bar
  • Desires music lounge and sports bar
  • Manatees swim up bar
  • Rendezvous lobby bar
  • Showtime entertainment bar
  • Sugar reef pool bar
  • Veranda outdoor lounge


Secrets Silversands offers the following Secrets Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Fitness centre

Massages

  • Hot stone massage
  • Aromatherapy massage
  • Swedish massage
  • Reflexology massage
  • Deep tissue massage
  • Aromatherapy massage

Facial treatments

  • Mini facial
  • After sun soothing facial
  • Luminous C and Sea facial
  • Anti-aging facial
  • Anti free radicals facial
  • Oxygenating facial

Wraps

  • Tropical mango passionfruit and yogurt body wrap
  • Tropical escape papaya pinaeapple body wrap
  • Chocolate body wrap
  • Seaweed wrap

Other treatments

  • Hydrotherapy
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfoliation

Golf Bonus - Enjoy complimentary green fees at nearby Grand Coral and El Tinto Golf Courses. Subject to change without prior notice.

Wedding Bonus - Free Secrets Wedding in Paradise available for Junior Suite Ocean View or higher with a minimum of 5 rooms reserved. Minimum 7 nights required. Please inquire for more details.

Honeymoon Bonus - Receive a bottle of sparkling wine and flowers in room, Turn-down service, Welcome letter, Plate of tropical fruit upon arrival, champagne breakfast in bed one morning (reservations must be made in advance with concierge), 15% off all spa services (excluding products), late check out for bride & groom (based on availability). Marriage certificate dated within the last 3 months is required upon check-in. Request at time of booking.

Romance Packages - Wedding and Honeymoon Packages are available. Please inquire for details and pricing.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Secrets Silversands Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Secrets Silversands Riviera Cancun
Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.