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Secrets Silversands Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
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Our Opinion

Much like its sister resorts, Secrets Capri and Secrets Maroma, the Secrets Silversands is luxury all inclusive at its finest. Top notch service and excellent rooms and facilities. The beach is nicer at the Secrets Capri, but all in all this is still an excellent resort. Like all Secrets, this resort is adults only, so families might want to look at the Dreams Resorts which are also related to the Secrets properties.


Overview
This Secrets resort is a contemporary and sophisticated adults-only getaway. Secrets Silversands presents Unlimited-Luxury in an innovative way featuring suspended beds, chic modern fabrics, alluring decor and captivating lighting. Fill your days with endless activities from snorkeling and sailing to kayaking and scuba diving and in the evening experience delectable cuisine from seven gourmet restaurants.

Location: Beachfront, 20 minutes from the airport & 35 minutes from downtown Cancun.

Highlights
  • Adults only
  • Eight swimming pools
  • Awarded with the "AAA Four Diamond Award"
  • Rainforest Alliance Certified
  • Free wifi throughout hotel
  • "Secrets Spa"

tripadvisor Traveler Reviews
  • Scottie074 : Monroe City, Missouri
A Trip to Remember

My husband and I spend our 39th anniversary at this resort, and it couldn't have been more pleasant. The resort was beautiful. Everything was arranged to create the minimum amount of congestion. Never a line for activities, drinks, or dinner. The food was good and the service excellent. There was plenty of shade for me and sun for my husband. This was probably the most relaxing trip we have planned, and I would highly recommend Silversands.

  • HappyCouple005 : Albuquerque, New Mexico
Very Nice

This was our first stay at Silversands. The resort is a typical Secrets with all the amenities that you would expect. This hotel has a ton of swimming pools. Every building has their own pool. The main pool is large and can handle a vast number of people. The food is above average and we liked the Mediterranean restaurant the best. We ordered Lobster off the menu and it was delicious. The staff is friendly and helpful. My only complaints are these. The main pool needed more music, better sound system, that would have made it more enjoyable. There are plenty of pools for people to go to if they would like some quiet time. The Unlimited Vacation Club is ruthless at this resort. They will pursue you day and night. We are growing tired of this level of harassment and some of our friends that we brought will not be traveling to an AM Resort in the future because of it. The beach is nice and well kept. The water does have coral and rocks so bring some aqua shoes.

  • MerisaW17 :
Expected much more for "Unlimited Luxury"

We stayed here from April 19-25 in a Jr Suite Swim Out room. We traveled with 9 total people and had 5 rooms. Arrival: Upon getting to the hotel, we were greeted with welcoming staff and a nice environment. Everyone was friendly and check in was a breeze. Only 1 guy tried to get us to do the time-share presentation for the resort credit, but when we said no he didn't push very much. He only called our room 1 time. Our bags were delivered to the room very quickly and our guy made sure everything was in order for check in. 4 out of 5 rooms were ready when we got there at about 12. Room Service: The food was delivered quickly and hot every time we ordered. The staff delivering the order was always very friendly but didn't take it overboard. The people that cleaned the room was hit an miss on the other hand. One day we would get our room cleaned/turned down 3 times throughout the day and another we wouldn't see anybody and have to call to the desk for towels(40 mins to get 3 towels delivered to the room). When it was cleaned, it was done very well. Facilities: The pools were all very clean and as well kept as could be expected. There was always people down there cleaning/painting/fixing the pools. They were very friendly, as were the iguanas that liked to soak up the sun in the day. The entire place was very clean as there were always people sweeping or cleaning or wiping stuff down. The trash cans were never overflowing and tables outside were always clean.Activities/entertainment: There were ping pong tables and a pool table there that were fun to use. There was beach and pool volleyball as well as various pool biking/aerobics and things of that sort.Food: The food was alright. If you are a simple person that doesn't like really fancy, you will be lost. The breakfast was the best part of the day by far, but it takes a bit to find out the different tastes with the foods that you are used to from home. --We did an excursion booked at the resort that they coordinated the transportation and the tickets and everything, explained it really well, and that went off without a hitch. Aqua World SCUBA Diving was Amazing!Negatives/Reason for Bad Review.*Everything there was very very very slick when it rained. This is not the fault of the resort but we had one in our family fall in front of at least 3 staff members and hit her head really hard, and nobody came to see if she was alright. 2 minutes later there were wet floor signs everywhere.*Outside our room always smelled of sewage, and was always unpleasant. *As stated above, the room cleanings and towel replacement was a huge thing because you are in the pool or at the beach and need towels and need to shower when done. Then waiting for the towels was a bit frustrating.*We arrived on a Wednesday. On Thursday we went to eat at the Mexican Restaurant. This was a big occasion so everyone needed to be there and the manager made us buy a bottle of Tequila to seat us all together. We didnt know any better and since we wanted to be there together, we bought the bottle of liquor(at an all inclusive resort)*We tried to get reservations at the Hibachi place, waited over 1 hour to make sure we got in, only to be told that 1 person per room had to be there to reserve the table for dinner. It says nowhere that this is the case, so we didn't get reservations. We were told by people behind us that they wouldn't give them the 7pm reservations because they didn't want to pay $50 per person (all inclusive place) They said they were told it was because 7pm is prime dinner time.*I understand resorts make money in the gift shop on stuff, but $25 for a bottle of sunscreen that is REQUIRED for the snorkeling excursion to the reef is a bit crazy.*We tried to take 5 people to the Seafood Place on Monday and were told it would be 35-45 minutes for a table. We looked around and there were open tables everywhere. I left and let everyone else stay. They said the food was great but I wouldn't know. *Dont let the picture of the resort fool you. I dont know when it was taken or what altering they did of the image, but that is not what the beach looks like. Seaweed everywhere, very very rocky and unless you go out really far you cant snorkel. *Final straw--On Monday, we all wanted to have one last dinner together before we left. We went to the Mediterranean restaurant. Told them we had 7. They said ok. Other couple said they were on the way so then we told them 9. The server/manager came over and said to put the extra places at the table, we needed to buy "1 or 2 bottles of wine." I got upset and went and got the manager/supervisor on duty. He came and told me personally that all restaurants can seat 10 and there is no requirement to purchase any wine or liquor. I was furious by this time and he took us downstairs and got us all tables by each other. Remember, we had fallen for this once before at an all inclusive place, but not the 2nd time.*Some of my family and I tweeted AMC Vacations and Secrets and they told us that what the manager told me to my face on Monday was not true and then basically called us liars about what happened. Still have not gotten a straight answer as to why the people in the restaurants want extra $ to do something that should be included or why we had to purchase liquor at the mexican restaurant. For a couple, this place would be amazing I would imagine. For a family or group over 6 people, I would highly recommend going somewhere else.If you want to snorkel or do stuff at the beach, this is NOT the place to do that. If you are going here, find Miguel at the World Cafe or Ester for a drink waitress, as they were always amazing and on top of what we needed. They were a welcome sight every time we saw them. Absolutely on top of what we needed. Sorry for the long review, but I cannot recommend this resort for the experience my family and I had. I really expected more from an all-inclusive resort, and will not use Secrets again. I hope your visit is better than ours. It's a good thing that Secrets doesn't have a satisfaction guarantee, because I was ready to leave mid way through the stay.

  • Cheri M : Antigo, Wisconsin
The sun and the sand and a drink in my hand....

Stayed At Silversands April 8-15 and we had a great time. The resort is beautiful and very clean. We had an Ocean View room on the 4th floor. Our room was beautiful and we loved the view. We thought the food was very good. Our favorites were Seaside Grill where we had great steaks and Himitsu. Great Sushi and Fried Ice Cream. The service at Seaside And Oceana was the best. Celso was our favorite Waiter. Sergio is the Manager of both restaurants and together he and Celso were a great team. Sergio had Octopus prepared for us to try and surprisingly we liked it. Celso is a Tequila expert and we had our own tasting at our table. Really a fun time. On Friday night we were invited back and we were treated to a special meal and special table. I can't remember our wonderful waiters name, but he was great. Sergio you know who he is. Thank you for making our stay extra special. We will never forget you. Hugs to all of you. We enjoyed the French restaurant too. The French Onion Soup and Creme Brulee were to die for. Our water Alfredo was was so sweet and kind. We thought the Buffet for breakfast and lunch was one of the best we've had. Everything was fresh and hot and there was a great selection. I love the freshly made omelets every morning and the chocolate croissants. Mar, Jacqueline and Stephany who work at the World Cafe are so sweet and remembered our names every time. I also want to mention Amanda who works as a Pool Server. She has a beautiful smile and a sweet gentle nature. She has worked at S.S.S. for 9 years and we believe she is one of the biggest assets of this resort. We looked forward to seeing her every day. Cheri and Steve miss you Amanda. Thanks for everything. People can complain about every little thing and they seem to forget how blessed they are to be able to go on a wonderful vacation in paradise. Many aren't that lucky. I

  • katlyvs : New Orleans, LA
Worry free, fantastic stay!!

Staff was great, room was perfect, food was excellent for the most part and weather would have been perfect had it not been extremely windy. I feel entertainment offerings could have been better but we prefer a 'livelier' atmosphere. Another AM resort, Breathless, is nearby and you can arrange to spend an evening there for a livelier feel.All in all, a very nice property although, as a non-smoker, wish the smoking areas were a bit more limited but that was never really an issue during our stay. I'm being brief but I welcome any questions.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily (Buffet or a la carte)
  • Snacks
  • Room service 24 hours a day
  • 24 hour dining at cafe
  • Unlimited domestic and international beverages
  • Snorkeling
  • Kayaking
  • Sailing
  • Windsurfing
  • Hobie cats
  • Water aerobics
  • Water polo
  • Tennis
  • Table tennis
  • Volleyball (beach)
  • Basketball,
  • Euro-Bungee
  • Archery
  • Bocce ball
  • Billiards
  • Jogging paths
  • Daily activities
  • Nightly stage show
  • Dance lessons
  • Cocktail classes
  • Disco
  • 441 suites
  • 1 Buffet restaurant (Local and International cuisine)
  • 7 a la carte restaurants (Italian, Mexican, Seafood, Mediterranean, Grill specialities, Pan-Asian, and French)
  • 1 lunch snack bar
  • 1 coffee shop
  • 7 Bars including Beach bar, Swim-up bar
  • 24 hour room service
  • 8 Pools, An expanse of over 43,000 sq ft of crystal clear pools, heated or otherwise, including a cascading infinity pool with large sun decks as well as shaded areas under nearby lush vegetation
  • Fitness Centre
  • Tennis court
  • Secrets Spa by Pevonia (fee) 
  • 16 person outdoor whirlpool
  • Boutiques
  • Games room
  • Gift shop
  • Meeting facilities
  • Tour desk
  • Business centre
  • Car rental desk
  • Laundry services
  • Concierge services, 24-hr front desk, and Currency exchange
  • Wireless internet throughout resort
  • Golf Club at Playacar nearby

Junior Suite Tropical View

  • Two double sized beds
  • Seperate sitting area
  • Private, furnished balcony
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Junior Suite Pool View

  • 1 king or Two double sized beds
  • Seperate sitting area
  • Private, furnished balcony
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Junior Suite Partial Ocean View

  • 1 king or Two double sized beds
  • Seperate sitting area
  • Private, furnished balcony
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Junior Suite Ocean View

  • 1 king bed
  • Seperate sitting area
  • Private, furnished balcony
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Junior Swim Up Suite

  • 1 king or Two double sized beds
  • Seperate sitting area
  • Private, furnished terrace
  • Swim up access to pool
  • Pool view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Complimentary mini-bar refreshed daily with soft drinks, bottled water and bee

Over the Pool Cabana Honeymoon Suite

  • 1 king size bed
  • Walk-in closet
  • Bungalows are perched above a 3,000 square foot pool
  • 60inch TV
  • Bathrobes and slippers
  • Safety deposit box
  • Cofee/Tea maker
  • Complimentary mini bar
  • Iron and ironing board
  • In room climate control
  • Spacious bathroom with double vanities
  • Jacuzzi and rain shower
  • Private furnished terrace with outdoor private plunge pool
  • Premium location with ocean view

Preferred Club Junior Suite Pool View

  • 1 king  bed
  • Seperate sitting area
  • Private, furnished balcony
  • Pool view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Preferred Club Rooftop Jacuzzi Ocean View

  • 1 king  bed
  • Seperate sitting area
  • Private, furnished balcony with outdoor JAcuzzi
  • Ocean view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Preferred Club Junior Suite Ocean Front 

  • 1 king  or two double beds
  • Seperate sitting area
  • Private, furnished terrace
  • Oceanfront view
  • Direct swim up pool access option available
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Preferred Club Honeymoon Suite

  • 1 king  bed
  • Walk in closet
  • Living room with dining area
  • Private, furnished terrace with outdoor Jacuzzi
  • Oceanfront view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Direct swim out access to pool in select suites
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Preferred Club Master Suite

  • 1 king  bed
  • Walk in closet
  • Living room with dining area
  • Expanded private, furnished terrace with outdoor Jacuzzi
  • Oceanfront view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Direct swim out access to pool in select suites
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities

Presidential Suite

  • 1 king  bed
  • Walk in closet
  • Living room with full bar
  • Dining room with seating for four
  • Work area with computer and phone/fax
  • Private, furnished terrace with outdoor Jacuzzi
  • Oceanfront view
  • Bathrobes & slippers
  • Whirlpool for 2
  • Electronic safety deposit box
  • Iron and ironing board
  • Coffee/Tea maker
  • 32inch flat-screen satellite
  • TV CD/DVD/MP3 player
  • Upgraded mini bar
  • Private Preferred Club Lounge access
  • Upgraded bath amenities
  • Can connect to Preferred Club Junior Suite Ocean Front

Restaurants

Bordeaux

  • A la carte for dinner
  • French cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

El Patio

  • A la carte for dinner
  • Mexican cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

Himitsu

  • A la carte for dinner
  • Asian cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

Ratatouille

  • A la carte for dinner
  • Mediterranean cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

Oceana

  • A la carte for lunch and dinner
  • Seafood
  • Dress code is casual elegance for dinner

Portofino

  • A la carte for dinner
  • Italian cuisine
  • Dress code is causal elegance (long trousers and dress shirts for gentlemen)

Seaside Grill

  • A la carte for lunch and dinner
  • Seafood
  • Dress code is casual elegance for dinner

World Cafe

  • Buffet for breakfast and lunch 
  • International cuisine

Barefoot Grill

  • Light lunch specialties

Coco Cafe

  • Coffee shop

Bars

  • Barracuda beachside bar
  • Desires music lounge and sports bar
  • Manatees swim up bar
  • Rendezvous lobby bar
  • Showtime entertainment bar
  • Sugar reef pool bar
  • Veranda outdoor lounge


Secrets Silversands offers the following Secrets Spa facilities and treatments:

Facilities

  • Massage rooms
  • Beauty salon
  • Fitness centre

Massages

  • Hot stone massage
  • Aromatherapy massage
  • Swedish massage
  • Reflexology massage
  • Deep tissue massage
  • Aromatherapy massage

Facial treatments

  • Mini facial
  • After sun soothing facial
  • Luminous C and Sea facial
  • Anti-aging facial
  • Anti free radicals facial
  • Oxygenating facial

Wraps

  • Tropical mango passionfruit and yogurt body wrap
  • Tropical escape papaya pinaeapple body wrap
  • Chocolate body wrap
  • Seaweed wrap

Other treatments

  • Hydrotherapy
  • Manicure, pedicure
  • Hair styling
  • Hair removal
  • Body exfoliation

Golf Bonus - Enjoy complimentary green fees at nearby Grand Coral and El Tinto Golf Courses. Subject to change without prior notice.

Wedding Bonus - Free Secrets Wedding in Paradise available for Junior Suite Ocean View or higher with a minimum of 5 rooms reserved. Minimum 7 nights required. Please inquire for more details.

Honeymoon Bonus - Receive a bottle of sparkling wine and flowers in room, Turn-down service, Welcome letter, Plate of tropical fruit upon arrival, champagne breakfast in bed one morning (reservations must be made in advance with concierge), 15% off all spa services (excluding products), late check out for bride & groom (based on availability). Marriage certificate dated within the last 3 months is required upon check-in. Request at time of booking.

Romance Packages - Wedding and Honeymoon Packages are available. Please inquire for details and pricing.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Secrets Silversands Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Secrets Silversands Riviera Cancun
Bahia de Petempich SM 12, Mz 31, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.