The Hideaway At Royalton Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
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Overview
Enjoy All-In Luxury? at the sumptuous, adults only Hideaway at Royalton Riviera Cancun. A hotel within a hotel, this 340-room boutique resort is a tranquil oasis catering specifically to guests over 18 years of age. A relaxing, private, and kids-free haven, it features an exclusive � la carte restaurant offering reservation-free gourmet cuisine, an exclusive bar for savouring specialty cocktails, international and local brand liquors, beers, and house wines, and an adults-only pool solely for the enjoyment of Hideaway guests.

Guests can indulge in the All-In Luxury? concept Royalton Resorts is renowned for, including luxury suite accommodations with exclusive DreamBed? bedding, 24 hour room service, free Wi-Fi, All-In Connectivity, and several other perks and privileges. Upgrade to Diamond Club and receive additional services and amenities. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun's several restaurants, bars, activities, entertainment, and health and wellness facilities. Those planning a wedding can say "I do" against breathtaking beachfront gazebo or tranquil garden backdrops, while honeymooners and those looking for some private time will love the romantic settings.
 
Location: Puerto Morelos; 15 minutes from Cancun International airport

tripadvisor Traveler Reviews
  • Willy K : Montreal, Canada
"AAAHHHHHH, This is the life!" (Nov. 22-29, 2016)

Hideaway at Royalton Riviera Cancun November 22-29, 2016 proved to be an incredibly therapeutic PEACEFUL, relaxing one week on that daybed facing the ocean with the perpetual cool breeze, drinking mojitos and Pina coladas and micheladas. "AAAHHH", we kept saying...."This is the life". There is nothing that the employees would not do for us, even without our asking. They went above and beyond and even had a surprise "Diner en Blanc" on the beach one evening, for the Hideaway members! We missed the Chocolate Party. It turns out, every week there are special events. They print daily entertainment schedules, like they do on cruises, but also available on the room TV screen. Every single employee was super nice, respectful and seemed genuinely happy and proud working there. They are so appreciative of the tips. The place is well-staffed. It is a beautiful, clean, ultra-modern, trendy resort with many singles, young couples and families. The over 1000 rooms were all booked but nowhere felt crowded due to the sprawling physical layout, many ongoing activities in different locations, due to its efficient management. Oh ! .. the double-head showers in our room felt super luxurious..… the kind you see in high-end interior magazine pics. The food was delicious with rock lobster, sushi, filet mignon and we had the best cheese cake of our life at Hunter's resto. So much choice everywhere. The shows were very good and the violinist blew us away. The solution to avoiding the sulphuric smell (which we knew about, beforehand), if you have a room facing the mangroves, is simply to keep the patio doors closed. This negative is outweighed by far, by all the positives mentioned and more. The pool was a continuous, joyous, young and not so-young, party-central atmosphere. The price point was very good value for this all-inclusive. Remember this, this Royalton can be whatever you wish it to be. If you are active, there is yoga, Zumba, aquaerobics, beach volleyball, beach soccer, dance lessons, cooking lessons, etc...too many to list. If your needs are total peace and tranquility, it will be provided. Finally, we would like to thank the staff and the management of the resort for providing extraordinary, splendid service and special thanks go to our Sell-Off travel agent, Houry Dervichian, who highly recommended this resort.

  • Fadi H : Ottawa, Canada
Friendly excellent staff

From the start at the check in Alfonso was amazing, the staff at this hotel is so pleasant and helpful 1- The keys of your room is in you bracelet you go in and out so easy2- Beach towel are in every area you don't have to carry anything3- No reservations in the a la carte restaurant no rush so relaxed4-so spacious you can walk and enjoy different areas so many pools5- Resort is good for families with young kids so many activities for kids6- Hideaway area where we stayed is so nice and quiet 7- Beach is nice but unfortunately lots of sea weed but they keep cleaning all the time8- Best of all is the friendly staff that go above and beyond to make you happy9- Sunwing service was so friendly, we were the last couple to check in and our seats was way too far from each other, we didn't even complain but they saw we were a bit disappointed , before departure they changed our seats which was so much appreciated.

  • kewlvette81 : Lac La Biche, Canada
AMAZING

There were 4 of us, my wife, son, and his wife, we stayed at the ROYALTON in building # 3 ,Called the HIDE A WAY, excuse my spelling. Super times were had by all. Service was beyond expectation and the selection of foods was unbelievable. This is a relatively a new resort, 3rd year, I believe. Lots of entertainment for all .young and old, not to exclude the kids.Lots of choices to eat at and the buffet, WOW now there's a wonder.When your up on the 3rd floor above the BUFFET, you'd think that you were at a MALL, well that was my thought. Bring fly oil, especially if you assigned to building # 7, The back side of this building faces a MANDG GROVE, swampy area. That the 1 negative thought that I have. Would we go back, YEPPERS, in a heart beat. That was the 3rd time back for our SON and his wife, Gather that they must love the place also. Almost forgot, the beach is super clean as were the pools Check it out, you won't be disappointed, we weren't.

  • Sjxnfucgs : Saint Louis, Missouri
Amazing all-inclusive

I was nervous after booking this because of the mixed reviews. From the minute we checked in until we left, there is absolutely nothing bad to say about this resort. The food was amazing. You can eat a la carte every night if you would like (not like most all inclusive where there are limits) We upgraded to diamond club and had the two most amazing butlers. The mini fridge in our room was always stocked and our room was always immaculate. This is a resort where you do not feel obligated to tip. They are very appreciative if you choose to, but will not get unfair treatment if you choose not to. Every member of the staff goes above and beyond to make sure you have a memorable experience.

  • laurenhannahe : London, United Kingdom
Great hotel

Had a fantastic time. Lovely, helpful staff. Only minor complaint is that the food in some of the restaurants and the makeup in the spa let it down. Overall experience was amazing and would definitely come back!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 Meals daily plus snacks
  • All drinks (domestic beer and cocktails, select international brands, house wine with meals)
  • 1 restaurant, 1 pool and 1 bar exclusive to Hideaway adults only guests
  • 24 hour room service
  • Unlimited free long distance calls to North America & most of Europe
  • Daily activities
  • Non-motorized water sports
  • Introductory scuba lesson in pool
  • Evening entertainment
  • Shuttle service
Diamond Club Inclusions:
  • Exclusive access to the Diamond Club Lounge with premium drinks & snacks
  • Full service business centre
  • Personalized Check in & Check out
  • Complimentary early check in / late check out (subject to availability)
  • Distinctive wrist bracelet
  • Selected premium drinks menu (available in lounge some restrictions apply)
  • 24-Hour concierge service
  • Minibar restocked daily
  • Pillow menu
  • Daily continental breakfast service in lounge
  • Upgraded room service menu
  • Luxury amenities in room
  • Bathrobes & slippers in room
  • Dedicated butler service
  • Exclusive beach area with dedicated bar
  • Evening hot and cold h'ors d'oevres & afternoon snacks including decadent desserts
  • 10% discount on spa treatments and hair dresser
  • *The above mentioned Diamond Club inclusions are for Diamond Club room categories only.
  • 340 Rooms
  • 12 Pools 
  • Jacuzzis
  • 9 Restaurants
  • 15 Bars
  • Royal Spa with a hydrotherapy circuit (fee)
  • Conference facilities
  • Banquet facility
  • Medical Services (fee)
  • Shops
  • Laundry services
  • Beauty Salon (fee)
  • Motorized water sports (fee)
  • Fitness Facilities
  • Golf (fee) (nearby)
Luxury Junior Suite includes:
  • 1 King with Double Sofa Bed or 2 Queen beds
  • Bluetooth Audio Station
  • 24-hours Concierge Service
  • Indoor Jacuzzi
  • Wi-Fi
  • Air Conditioned
  • Hair Dryer
  • Satellite TV
  • Mini Bar
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/ Tea Maker
  • Maximum Occupancy 6

More room classes available, please inquire.

All-In Connectivity - Free WiFi throughout the resort, unlimited in-room calling to North America and most of Europe and USB recharge and Bluetooth audio stations in the room. Guests can also download a Royalton mobile app and access the unlimited free calling plan from their mobile device while on the resort property, as well as unlimited app-to-app texting.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • The Hideaway At Royalton Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hideaway at Royalton Riviera Cancun
Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.