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The Hideaway At Royalton Riviera Cancun

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Weddings
  • Bonus
Overview
Enjoy All-In Luxury? at the sumptuous, adults only Hideaway at Royalton Riviera Cancun. A hotel within a hotel, this 340-room boutique resort is a tranquil oasis catering specifically to guests over 18 years of age. A relaxing, private, and kids-free haven, it features an exclusive � la carte restaurant offering reservation-free gourmet cuisine, an exclusive bar for savouring specialty cocktails, international and local brand liquors, beers, and house wines, and an adults-only pool solely for the enjoyment of Hideaway guests.

Guests can indulge in the All-In Luxury? concept Royalton Resorts is renowned for, including luxury suite accommodations with exclusive DreamBed? bedding, 24 hour room service, free Wi-Fi, All-In Connectivity, and several other perks and privileges. Upgrade to Diamond Club and receive additional services and amenities. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun's several restaurants, bars, activities, entertainment, and health and wellness facilities. Those planning a wedding can say "I do" against breathtaking beachfront gazebo or tranquil garden backdrops, while honeymooners and those looking for some private time will love the romantic settings.
 
Location: Puerto Morelos; 15 minutes from Cancun International airport

tripadvisor Traveler Reviews
  • Gwenda C : Whitstable, United Kingdom
Love Mexico

Mexico is our favourite place to holiday and we loved this hotel because the variety of restaurant's all of which are of a high standard. The hotel is lovely and preferred this one to our usual one.We had a room 3202 with limited sea views in Hideaway - adults only. We did have a few problems with smell of sewers as you entre the room and a leak from the upstairs shower coming down the wall on the outside of our shower and our balcony flooded twice because of blocked drains. We did report all of them and the balcony was only one sorted, they did try and sort the others but still smelt and leaked. The hotel is about 20 minutes from the hotel and is very popular as very busy. The restaurant's were very busy so we ate at 6.30pm to get a table any later and may not eat until after 9pm. One of the restaurant's was empty when we arrived and they said they were busy due to Diamond Club bookings which we felt was unfair as we were told first come first served.Swimming pools are good and lots of them from quiet to loud.

  • Julielydon75 : Liverpool, United Kingdom
Lovely Holiday

Had a lovely holiday at this hotel, couldn’t really fault it, food, drinks, weather, people all great. Especially Esteban Dolores in the Hideaway Lounge Bar, lovely friendly guy and he makes a great G&T and keeps them coming.We were originally in block 1 but the room smelt and felt damp, after speaking with reception they were able to move us after 4 days to block 2 top floor room which was great and no smell.Lots of fun during the day with the entertainment teams and pool party’s. Enjoyed Aqua Zumba with Daniel, what an energetic guy and fantastic dancer he is.Overall had a great time

  • 790anitaw :
First class service

Once you settle in to this property it is a first class service. The food is excellent, butler service around the pool and beach is second to none. Carlos the beach butler, Jennifer the receptionist and Eldin in Guest relations help to make our 30th wedding anniversary very special. We will be returning in Feb 2019 for my 50th birthday . Thank you to all the employees of the Royalton Cancun.

  • ldales2017 :
Best hotel I've ever stayed at

I can't fault this hotel. Everything was perfect. Food and hospitality is amazing. Staff are trained so well and will go above and beyond to make you feel welcome and comfortable. My boyfriend and I made a promise to come back!

  • nicolesherwood66 : London
Amazing hotel!

By far the best hotel and holiday I’ve ever had! Rooms are amazingHotel is spotless And staff are lovely Pools and beach are beautiful Couple of negatives tho - You don’t have to book for all the restaurants for the evening but this can mean you end up waiting 45minutes + for a table. We was away for an anniversary, my partner had arranged with reception for some flowers to be left in our room, they never arrived.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • 3 Meals daily plus snacks
  • All drinks (domestic beer and cocktails, select international brands, house wine with meals)
  • 1 restaurant, 1 pool and 1 bar exclusive to Hideaway adults only guests
  • 24 hour room service
  • Unlimited free long distance calls to North America & most of Europe
  • Daily activities
  • Non-motorized water sports
  • Introductory scuba lesson in pool
  • Evening entertainment
  • Shuttle service
Diamond Club Inclusions:
  • Exclusive access to the Diamond Club Lounge with premium drinks & snacks
  • Full service business centre
  • Personalized Check in & Check out
  • Complimentary early check in / late check out (subject to availability)
  • Distinctive wrist bracelet
  • Selected premium drinks menu (available in lounge some restrictions apply)
  • 24-Hour concierge service
  • Minibar restocked daily
  • Pillow menu
  • Daily continental breakfast service in lounge
  • Upgraded room service menu
  • Luxury amenities in room
  • Bathrobes & slippers in room
  • Dedicated butler service
  • Exclusive beach area with dedicated bar
  • Evening hot and cold h'ors d'oevres & afternoon snacks including decadent desserts
  • 10% discount on spa treatments and hair dresser
  • *The above mentioned Diamond Club inclusions are for Diamond Club room categories only.
  • 340 Rooms
  • 12 Pools 
  • Jacuzzis
  • 9 Restaurants
  • 15 Bars
  • Royal Spa with a hydrotherapy circuit (fee)
  • Conference facilities
  • Banquet facility
  • Medical Services (fee)
  • Shops
  • Laundry services
  • Beauty Salon (fee)
  • Motorized water sports (fee)
  • Fitness Facilities
  • Golf (fee) (nearby)
Luxury Junior Suite includes:
  • 1 King with Double Sofa Bed or 2 Queen beds
  • Bluetooth Audio Station
  • 24-hours Concierge Service
  • Indoor Jacuzzi
  • Wi-Fi
  • Air Conditioned
  • Hair Dryer
  • Satellite TV
  • Mini Bar
  • Iron & Ironing board
  • Balcony or Terrace
  • Coffee/ Tea Maker
  • Maximum Occupancy 6

More room classes available, please inquire.

All-In Connectivity - Free WiFi throughout the resort, unlimited in-room calling to North America and most of Europe and USB recharge and Bluetooth audio stations in the room. Guests can also download a Royalton mobile app and access the unlimited free calling plan from their mobile device while on the resort property, as well as unlimited app-to-app texting.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • The Hideaway At Royalton Riviera Cancun
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hideaway at Royalton Riviera Cancun
Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.