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The Reef Coco Beach

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This resort is well known for its beach area. If you're looking for a resort that has a beach with super soft, white sand and plenty of places to lounge, then the Reef Coco Beach is for you. The resort itself is small, but is well maintained with friendly and attentive staff. There are good buffet items to choose from, but only two a la carte restaurants. While this is a smaller resort situated away from the main strip, it is only a few minutes walk to the city center.


This secluded tropical paradise provides easy access to the many fabulous attractions in the area. Enjoy the beautiful views, personalized service, and the best nightlife the Mayan Riviera has to offer.

Location: On the beach 45 minutes from the airport and 45 km. south of Cancun within walking to the picturesque village of Playa del Carmen and the ferry to Cozumel.

  • Beautiful sandy beach
  • Intimate boutique-like atmosphere
  • Family-friendly, with kids club and pool
  • Close to Playa Del Carmen's 5th Avenue
  • PADI 5 star dive center on site

tripadvisor Traveler Reviews
  • Kasey L :
April 15-21 2017

This resort was wonderful, there were so many kind people working here, a few in particular were Fransisco, Saul, Oliver and Jose, who were all EXCEPTIONAL in their service to us the entire week we were there, they knew my name and always called me by it! The food was okay, but after 5 days I would of liked to see more of a variety. The rooms were clean and kept very nice and the resort grounds were clean as well. All was wonderful here for us, although again I would liked to have seen more of a variety in the food for the buffet. Italian, Mexican were wondering and the spa was GREAT we did a couples massage the beach. I would totally recommend this place to anyone !

  • OneM0reTrip : New York City, New York
Good for a quick getaway

I had a 5 day stay at the Reef Coco Beach with my family. Pro's: It's small resort with nice beach, pool and friendly staff. Located close to 5th avenue and the downtown Playa Del Carmen. Con's my toilet didn't flush and the air conditioning unit in my room leaked. There is only one restaurant so you may get bored by the limited selection over a long stay. Also there is limited entertainment. If you want to have a nightlife this is not the place to go.The food was adequate, nothing fancy but the drinks were excellent! Also I found the bar tending and entertainment staff to excellent.

  • chyenneweatherall : Calgary, Alberta
Meh, the reviews seen are deceiving

Searched and searched for months and this resort kept catching my eyes. The reviews were pretty excellent and and I was hooked. So, for $1265 me and my two friends got a premium room all inclusive for 7 days. Well, upon arrival after traveling for 10 hours we finally arrived and were exhausted but ready to start our vacation. We got to the resort around 7pm and all the bars were closed but one! The lobby bar, no thanks... we headed to our room only to find two beers in the fridge, warm. We scavenged for food. Ended up at the buffet. Very limited selection. Mostly odd looking Mexican dishes, I was unsettled by this because I am practically a vegetarian and ate some fruit and a piece of bread.Let's just say the sun was great, staff were great, rooms mediocre (remember when I said I paid for premium, I was stuck in a dungy basic room, that didn't offer a single amenity the description said.) anyway, staff were great and very friendly, pool was okay and the beach was spectacular. Other than starving for the majority of my trip, my advice, maybe avoid this particular hotel if you're a frequent traveler and like the amenities of being on vacation (like actual seafood) and either go into town every day for meals or just don't stay here...

  • Jo O :
Would not go back.

Our room was not cleaned very well; short on towels, coffee, etc. Staff very friendly, but not very knowledgeable. Food was terrible. Had to pay extra to get wi-fi. Drinks tasted watered down. The beach wasn't very nice. Did I mention the food was terrible? Concierge very unfriendly. The safe in our room was broken and staff promised to fix it; never happened.

  • Robby B : Airdrie, Canada
Reef Vacation April 16-23

This trip was one of the best trips we've taken anywhere in Mexico. The resort was clean and safe and had everything we needed. The food at the buffet was repetitive, as all all-inclusive buffets tend to be, but there was such a variety that we never walked away anything less than stuffed. We ate at the Italian and Japanese restaurants 3-7 nights for a change and were pleased with both. The Japanese restaurant was especially entertaining! Our rooms were always impeccably cleaned in a timely manner, the fridge was stocked with beverages and clean towels left. The bed was quite hard, but my back hasn't felt better in months, so while I didnt think it felt all that comfortable, clearly it was good for my back and I slept well every night! The pool is enormous and there was always plenty of chairs to go around. I would've liked to be able to swim out to the natural reef but the docked boats made that a safety risk, so that was the one thing I felt we missed out on. The only issue was that there seemed to be a problem with the nightly entertainment and it got cancelled and repetitive, but the Reef made up for it by bringing in a band. I really have nothing bad to say about our trip and cannot wait to go back.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily
  • Dinner option in 1 a la carte restaurant (Italian)
  • Snack bar and choice of 4 different bars for domestic alcoholic and non-alcoholic drinks
  • Kid's club
  • Bicycles
  • Kayaks
  • Paddle boarding
  • Sailboats
  • Daytime tennis
  • Gym
  • Use of sauna
  • Daily activities
  • Nightly entertainment

*A Premium Bracelet is available at additional cost, which includes unlimited International Top-Shelf liquor. 

Superior Room Inclusions

  • All inclusive package plus:
  • Coffee maker in the room + stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Premium Poolview Inclusions

  • All benefits of a Superior Room category plus:
  • Alcoholic International beverages offered at all bars
  • Access to our private luxury lounge beach bar
  • Wi-Fi 
  • 196 rooms
  • 4 restaurants
  • Snack bar
  • 4 Bars 
  • 1 free-form pool
  • 1 kid's pool
  • Jacuzzi
  • Lit multi-purpose tennis court
  • Gift shop
  • Gym
  • Steam room & saunas
  • Beauty salon & spa (fee)
  • Massages on the beach (fee)
  • Kids club
  • Dive shop
  • Motorized water sports (fee)
  • Wi-Fi (fee)
  • Meeting room
  • Medical services (fee)

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Crib available upon request
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Satellite TV
  • 1 King or 2 Double beds
  • Mini-fridge 
  • Private balcony or terrace
  • Vanity mirror
  • Gardenview
  • Safety deposit box ($)
  • Iron & Ironing board
  • Bathtub and shower
  • Alarm clock

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Air-conditioned
  • Hair dryer 
  • Make-up mirror
  • Television
  • Telephone
  • Mini-bar (re-stocked daily with water and soft drinks)
  • Alarm clock
  • Iron & Ironing board
  • Safety deposit box 
  • Private balcony or terrace
  • Bathtub and shower

Premium Poolview Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Pool view
  • 1 King or 2 Double beds
  • Air-conditioned
  • Hair dryer
  • Make-up mirror
  • Television
  • Telephone
  • Mini-bar (re-stocked daily with water and soft drinks)
  • Alarm clock
  • Iron & Ironing board
  • Safety deposit box 
  • Wi-Fi
  • Private balcony or terrace
  • Bathtub and shower



  • Buffet for breakfast, lunch and dinner
  • International


  • a la carte for dinner
  • Italian
  • Casual Elegance dress code (Long pants, collared shirts & shoes required)

Sabor Latino ($)

  • a la carte for dinner
  • Mexican
  • Casual Elegance dress code (Long pants, collared shirts & shoes required)
  • Included only for Superior and Premium room category

Samurai ($)

  • a la carte for dinner
  • Japanese/Teppanyaki
  • *Not included in All Inclusive plan

El Palmar

  • Snack Bar


  • Azul 48 Pool bar
  • Sports Bar
  • Bar & Mar Lounge Bar ($)*
  • Tabaco & Ron Lobby Bar

*Surcharge for standard and superior room guests.

Child Policy

Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rate but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Supervised Kid's Club (ages 4-12), Kid's pool, Mini disco, Babysitting available on request (fee).

Ya'ax Spa Facilities

  • Treatment rooms
  • Zen garden
  • Sauna
  • Showers
  • Relaxation area
  • Sensorial floor
  • Locker room with refreshments, robes and slippers

Massage Treatments

  • Back Massage
  • Swedish Massage
  • Deep Tissue Massage
  • Ya'ax Blend Massage
  • Total Ya'ax Experience
  • Scalp and Back Massage
  • Hot Stone Massage
  • Reflexology
  • Moon and Stars Massage
  • Synchronized Massage
  • Couple's Massage
  • Massage at the Beach

Body Treatments

  • Ya'ax Mayan Exfoliation
  • Coffee and Nuts Exfoliation
  • Firming Body Wrap
  • Sun and Sea Treatment
  • Chocolate Body Treatment


  • Ya'ax Hydration Facial
  • Facial for Men
  • Pure T Skin
  • Express Beauty
  • Anti-Aging Facial

Honeymooners - Receive a bottle of sparkling wine and special room decoration upon arrival. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • The Reef Coco Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Coco Beach
Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.