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The Reef Coco Beach

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This resort is well known for its beach area. If you're looking for a resort that has a beach with super soft, white sand and plenty of places to lounge, then the Reef Coco Beach is for you. The resort itself is small, but is well maintained with friendly and attentive staff. There are good buffet items to choose from, but only two a la carte restaurants. While this is a smaller resort situated away from the main strip, it is only a few minutes walk to the city center.


This secluded tropical paradise provides easy access to the many fabulous attractions in the area. Enjoy the beautiful views, personalized service, and the best nightlife the Mayan Riviera has to offer.

Location: On the beach 45 minutes from the airport and 45 km. south of Cancun within walking to the picturesque village of Playa del Carmen and the ferry to Cozumel.

  • Beautiful sandy beach
  • Intimate boutique-like atmosphere
  • Family-friendly, with kids club and pool
  • Close to Playa Del Carmen's 5th Avenue
  • PADI 5 star dive center on site

tripadvisor Traveler Reviews
  • 686rickyg : Yuma, Arizona
Todo muy bien !!!

Todo muybien, y bonito. GRACIAS A TODOS. Los personas en la HOTEL estan excelente. We appreciate everything, and we will be back soon. We loved the excellent service, the food, the drinks, it was so pretty.

  • natem44 : Fairfax County, Virginia
I love the Reef Coco Beach!!

This is the 3rd of 4th time I've stayed at the Reef Coco Beach and every year I absolutely love it! The food is pretty good, great service and overall an extremely fun time! I love the pools and the bars and the people. Great, fun atmosphere where you can relax and have a good time!

  • biancap313 :
Great service

The Reef Coco Beach was incredible to us. They had great service and we felt safe at all times. I loved the different tours that were provided through the hotel website, it made our trip stress free. I would recommend this resort to anyone interested in visiting Cancun.

  • peggychristine16 : Royal Oak, Michigan
Clean, Close to 5th Ave and great employees

Great resort, fresh and tasty food and so affordable. Stayed for 7 nights. The resort is at the north end of Playa with no other resorts next to it. There are security guards at the entrance and also at the beach access to the resort. Here are a few things that I was concerned about before arriving based on reviews:THE BEACH: Yes, small boats in front. Turn your eyes to the left, and you have a whole coastline of beach with no boats, no hotels..nothing. It is beautiful, not rocky and completely yours to use. If you walk to the right of the hotel there is more usable beach and a 10 min walk to 38th Street,1 block from 5th ave. A cab is about $6(US) one way to 5th ave. from/ to the resort. THE FOOD: Great. A lot of options, many are repetitive. Snack bar is open from lunch to 2 am..burgers, pizza, nachos. Authentic Mexican food choices are offered at every meal= :-)DRINKS: The swim up bar is there but not attended to or equipped like other resorts I've stayed. There is usually 1-2 bartenders taking care of everyone during the day for drink service at the pool area. Also, the red wine is no bueno. There is a mini mart up the street which I came to know.THE ROOMS: We had a 2nd level, across from the restaurant and part ocean view..awesome room! King bed, mini fridge( no beer but water and soda stocked), A/C was great too. Simple room, but served the purpose. Pillows=great.The Spa is nice and they offer daily treatment specials. Nadia gave me one of the best massages ever. Overall...I'll be back! Clean, comfortable rooms, relaxed with a friendly, hard working staff. GREAT WALKING DISTANCE TO 5TH AVE.

  • melissabF7979DR : Philadelphia, Pennsylvania
Awful resort

This is an awful resort. Originally I booked a trip to the Bahamas through vacation express only to find out in February that the resort wasn't rebuilding after hurricane Matthews devastation and so we needed up choosing this resort from the options provided to us for the time we planned on being on vacation. From the time we got to the resort it wasn't a good experience. There were no bell staff to help take luggage into the lobby. Which I've never encountered this when traveling. We checked in and paid and extra $300 for a ocean view room. And also pay $49 for wifi access on 3 devices for the week. We then decide to go eat and the majority of the food did look appealing to us. One of us had a piece of chicken that was pink when we cut into it. The cheese for the nacho was literally as runny as water. Only 2 restaurants are included in our package and I guess that was an oversight when we booked this trip. The fridge in our room was broken. Took hours for them to get us a new one in the room. This isn't an "English speaking" friendly resort. Few of the staff members speak English. We weren't even there for 5 hours when we decided to call this a loss and book a flight to Miami and spend our week there. We obviously lost the 3k plus we spent on this trip and will spend more than that to spend a week in Miami. We did let them know we were leaving and upon request they did refund us he $300 upgrade fee and also the $49 wifi fee since we didn't use it. The team did try to find out what they could do to have is stay. There isn't anything they could do. We just weren't happy with anything at the resort. We are very disappointed by this resort. I will NEVER use vacation express again. This was a horrible experience.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily
  • Dinner option in 1 a la carte restaurant (Italian)
  • Snack bar and choice of 4 different bars for domestic alcoholic and non-alcoholic drinks
  • Kid's club
  • Bicycles
  • Kayaks
  • Paddle boarding
  • Sailboats
  • Daytime tennis
  • Gym
  • Use of sauna
  • Daily activities
  • Nightly entertainment

*A Premium Bracelet is available at additional cost, which includes unlimited International Top-Shelf liquor. 

Superior Room Inclusions

  • All inclusive package plus:
  • Coffee maker in the room + stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Premium Poolview Inclusions

  • All benefits of a Superior Room category plus:
  • Alcoholic International beverages offered at all bars
  • Access to our private luxury lounge beach bar
  • Wi-Fi 
  • 196 rooms
  • 4 restaurants
  • Snack bar
  • 4 Bars 
  • 1 free-form pool
  • 1 kid's pool
  • Jacuzzi
  • Lit multi-purpose tennis court
  • Gift shop
  • Gym
  • Steam room & saunas
  • Beauty salon & spa (fee)
  • Massages on the beach (fee)
  • Kids club
  • Dive shop
  • Motorized water sports (fee)
  • Wi-Fi (fee)
  • Meeting room
  • Medical services (fee)

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Crib available upon request
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Satellite TV
  • 1 King or 2 Double beds
  • Mini-fridge 
  • Private balcony or terrace
  • Vanity mirror
  • Gardenview
  • Safety deposit box ($)
  • Iron & Ironing board
  • Bathtub and shower
  • Alarm clock

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Air-conditioned
  • Hair dryer 
  • Make-up mirror
  • Television
  • Telephone
  • Mini-bar (re-stocked daily with water and soft drinks)
  • Alarm clock
  • Iron & Ironing board
  • Safety deposit box 
  • Private balcony or terrace
  • Bathtub and shower

Premium Poolview Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Pool view
  • 1 King or 2 Double beds
  • Air-conditioned
  • Hair dryer
  • Make-up mirror
  • Television
  • Telephone
  • Mini-bar (re-stocked daily with water and soft drinks)
  • Alarm clock
  • Iron & Ironing board
  • Safety deposit box 
  • Wi-Fi
  • Private balcony or terrace
  • Bathtub and shower



  • Buffet for breakfast, lunch and dinner
  • International


  • a la carte for dinner
  • Italian
  • Casual Elegance dress code (Long pants, collared shirts & shoes required)

Sabor Latino ($)

  • a la carte for dinner
  • Mexican
  • Casual Elegance dress code (Long pants, collared shirts & shoes required)
  • Included only for Superior and Premium room category

Samurai ($)

  • a la carte for dinner
  • Japanese/Teppanyaki
  • *Not included in All Inclusive plan

El Palmar

  • Snack Bar


  • Azul 48 Pool bar
  • Sports Bar
  • Bar & Mar Lounge Bar ($)*
  • Tabaco & Ron Lobby Bar

*Surcharge for standard and superior room guests.

Child Policy

Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rate but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Supervised Kid's Club (ages 4-12), Kid's pool, Mini disco, Babysitting available on request (fee).

Ya'ax Spa Facilities

  • Treatment rooms
  • Zen garden
  • Sauna
  • Showers
  • Relaxation area
  • Sensorial floor
  • Locker room with refreshments, robes and slippers

Massage Treatments

  • Back Massage
  • Swedish Massage
  • Deep Tissue Massage
  • Ya'ax Blend Massage
  • Total Ya'ax Experience
  • Scalp and Back Massage
  • Hot Stone Massage
  • Reflexology
  • Moon and Stars Massage
  • Synchronized Massage
  • Couple's Massage
  • Massage at the Beach

Body Treatments

  • Ya'ax Mayan Exfoliation
  • Coffee and Nuts Exfoliation
  • Firming Body Wrap
  • Sun and Sea Treatment
  • Chocolate Body Treatment


  • Ya'ax Hydration Facial
  • Facial for Men
  • Pure T Skin
  • Express Beauty
  • Anti-Aging Facial

Honeymooners - Receive a bottle of sparkling wine and special room decoration upon arrival. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • The Reef Coco Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Coco Beach
Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.