The Reef Coco Beach

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This resort is well known for its beach area. If you're looking for a resort that has a beach with super soft, white sand and plenty of places to lounge, then the Reef Coco Beach is for you. The resort itself is small, but is well maintained with friendly and attentive staff. There are good buffet items to choose from, but only two a la carte restaurants. While this is a smaller resort situated away from the main strip, it is only a few minutes walk to the city center.


Overview

This secluded tropical paradise provides easy access to the many fabulous attractions in the area. Enjoy the beautiful views, personalized service, and the best nightlife the Mayan Riviera has to offer.

Location: On the beach 45 minutes from the airport and 45 km. south of Cancun within walking to the picturesque village of Playa del Carmen and the ferry to Cozumel.


Highlights
  • Beautiful sandy beach
  • Intimate boutique-like atmosphere
  • Family-friendly, with kids club and pool
  • Close to Playa Del Carmen's 5th Avenue
  • PADI 5 star dive center on site

tripadvisor Traveler Reviews
  • 34christinb : Idaho Falls, Idaho
Not Terrible

Just got home from a 7 day, 8 night stay at The Reef Coco Beach. Our friends got married there so we were there for the wedding. We purchased the premium package. Our room was pretty nice, the bed and pillows were not the most comfortable, but they weren't too bad. The mattress was very firm, which some people like, but after a few nights, my back started to hurt. With the premium package, you're supposed to get bathrobes which we never got. We requested bathrobes several times, even went down to the lobby and asked for them there. They said "Oh we just sent them up." Well, they still weren't there, so we finally gave up. Our room was cleaned daily and they did a good job with that. The buffet was overall ok. Breakfast was good (terrible coffee though), lunch ok, and dinner was not the greatest. Thank goodness for the other 3 restaurants because we ate at one of those most nights. Service at the buffet was hit or miss, usually pretty good though. Being premium guests, we were supposed to get top shelf alcohol, but we only got that if we requested it, and sometimes had to do so several times. At times, the staff made us feel like we were being a nuisance and after a while, I felt bad requesting the better quality alcohol, so I just stopped.There are several boats anchored in the water there, so it obstructs the view quite a bit, but other than that the beach area was very nice.The wedding was very nice and the hotel made us a pretty tasty meal. We paid extra for that and it was worth it. They did have troubles preparing a medium-rare filet mignon, but once they got it right, it was delicious.The pool area was pretty nice. Some days, it was kind of dirty. I felt like some days they were a little under staffed in all departments. Other days, service was great. A little more consistency would have been nice, but it was overall pretty good.There were some daily activities at the pool which were simple, but fun.We did use the spa which was very nice and relaxing for us.Our stay overall was nice, but I think we would stay somewhere else next time we visit the area.

  • Artur S :
Very nice hotel but some staff could be more friendly

We stayed 8 nights in Reef Coco Beach - The hotel itself was very good, pool is nice, food very tasty. Hotel beach is just in front of motor boats parking which is a little bit strange, but just a few meters away beach is much better, clean and boats free. When it comes to staff I found some of them very friendly and helpful (e.g. concierge and lobby bar), but unfortunately most of them in restaurants and bars seemed to be very unhappy that they have to work. People are paying a lot of money to have nice vacations so in my opinion they deserve at least a little smile when asking simply for a drink instead of feeling like unwanted enemy continuously asking for something.

  • Avigail M :
Wont recomend to book it!

We went there and was very disappointed! I have booked the hotel for 2 people in Booking and when I arrived there they told me that I have to pay 300 dolars more or to lieve and that it is my problem! I contacted with booking and they helped me! But it could be ended in orher way of I did not inssisted to call booking!. I payed 300 dolars more and booking wrote me a letter that they will pay me back those 300$.It was not nice to be treated like that in the reception area!.We have looked the address of the hotel for almout 3 hours because it was not written correct in my letter from booking!.The food was not good also!.The beach near the hotel not a good one too!.Think twice before you go there!

  • Fabian1901 : Lucerne, Switzerland
Nice Place

The presentation on the first day was a sales pitch, which i don't need during my vacation. I was upset about that. The rest was good. Staff was very courteous and polite. They were not intrusive and it was always clean, it was always cleaned. The food was varied and there weret new and fresh products everyday.

  • Maggie L : Atlanta, Georgia
No more Reef.

Staff very nice. Sales people drive you crazy triying to get you into the share craziness. I paid more for ocean view, but it was pool view. Food the same every day. If you don't want to pay much for a weekend and sleep in a hard bed, go for it.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Breakfast, lunch and dinner daily
  • Dinner option in 1 a la carte restaurant (Italian)
  • Snack bar and choice of 4 different bars for domestic alcoholic and non-alcoholic drinks
  • Kid's club
  • Bicycles
  • Kayaks
  • Paddle boarding
  • Sailboats
  • Daytime tennis
  • Gym
  • Use of sauna
  • Daily activities
  • Nightly entertainment

*A Premium Bracelet is available at additional cost, which includes unlimited International Top-Shelf liquor. 

Superior Room Inclusions

  • All inclusive package plus:
  • Coffee maker in the room + stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Premium Poolview Inclusions

  • All benefits of a Superior Room category plus:
  • Alcoholic International beverages offered at all bars
  • Access to our private luxury lounge beach bar
  • Wi-Fi 
  • 196 rooms
  • 4 restaurants
  • Snack bar
  • 4 Bars 
  • 1 free-form pool
  • 1 kid's pool
  • Jacuzzi
  • Lit multi-purpose tennis court
  • Gift shop
  • Gym
  • Steam room & saunas
  • Beauty salon & spa (fee)
  • Massages on the beach (fee)
  • Kids club
  • Dive shop
  • Motorized water sports (fee)
  • Wi-Fi (fee)
  • Meeting room
  • Medical services (fee)

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Crib available upon request
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Satellite TV
  • 1 King or 2 Double beds
  • Mini-fridge 
  • Private balcony or terrace
  • Vanity mirror
  • Gardenview
  • Safety deposit box ($)
  • Iron & Ironing board
  • Bathtub and shower
  • Alarm clock

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Air-conditioned
  • Hair dryer 
  • Make-up mirror
  • Television
  • Telephone
  • Mini-bar (re-stocked daily with water and soft drinks)
  • Alarm clock
  • Iron & Ironing board
  • Safety deposit box 
  • Private balcony or terrace
  • Bathtub and shower

Premium Poolview Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Pool view
  • 1 King or 2 Double beds
  • Air-conditioned
  • Hair dryer
  • Make-up mirror
  • Television
  • Telephone
  • Mini-bar (re-stocked daily with water and soft drinks)
  • Alarm clock
  • Iron & Ironing board
  • Safety deposit box 
  • Wi-Fi
  • Private balcony or terrace
  • Bathtub and shower

Restaurants

Miramar

  • Buffet for breakfast, lunch and dinner
  • International

Rosinella

  • a la carte for dinner
  • Italian
  • Casual Elegance dress code (Long pants, collared shirts & shoes required)

Sabor Latino ($)

  • a la carte for dinner
  • Mexican
  • Casual Elegance dress code (Long pants, collared shirts & shoes required)
  • Included only for Superior and Premium room category

Samurai ($)

  • a la carte for dinner
  • Japanese/Teppanyaki
  • *Not included in All Inclusive plan

El Palmar

  • Snack Bar

Bars

  • Azul 48 Pool bar
  • Sports Bar
  • Bar & Mar Lounge Bar ($)*
  • Tabaco & Ron Lobby Bar

*Surcharge for standard and superior room guests.


Child Policy

Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rate but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Supervised Kid's Club (ages 4-12), Kid's pool, Mini disco, Babysitting available on request (fee).

Ya'ax Spa Facilities

  • Treatment rooms
  • Zen garden
  • Sauna
  • Showers
  • Relaxation area
  • Sensorial floor
  • Locker room with refreshments, robes and slippers

Massage Treatments

  • Back Massage
  • Swedish Massage
  • Deep Tissue Massage
  • Ya'ax Blend Massage
  • Total Ya'ax Experience
  • Scalp and Back Massage
  • Hot Stone Massage
  • Reflexology
  • Moon and Stars Massage
  • Synchronized Massage
  • Couple's Massage
  • Massage at the Beach

Body Treatments

  • Ya'ax Mayan Exfoliation
  • Coffee and Nuts Exfoliation
  • Firming Body Wrap
  • Sun and Sea Treatment
  • Chocolate Body Treatment

Facials

  • Ya'ax Hydration Facial
  • Facial for Men
  • Pure T Skin
  • Express Beauty
  • Anti-Aging Facial


Honeymooners - Receive a bottle of sparkling wine and special room decoration upon arrival. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.


Resort Location Map


  • The Reef Coco Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Coco Beach
Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.