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The Reef Coco Beach

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

This resort is well known for its beach area. If you're looking for a resort that has a beach with super soft, white sand and plenty of places to lounge, then the Reef Coco Beach is for you. The resort itself is small, but is well maintained with friendly and attentive staff. There are good buffet items to choose from, but only two a la carte restaurants. While this is a smaller resort situated away from the main strip, it is only a few minutes walk to the city center.


Overview

This secluded tropical paradise provides easy access to the many fabulous attractions in the area. Enjoy the beautiful views, personalized service, and the best nightlife the Mayan Riviera has to offer.

Location: On the beach 45 minutes from the airport and 45 km. south of Cancun within walking to the picturesque village of Playa del Carmen and the ferry to Cozumel.


Highlights
  • Beautiful sandy beach
  • Intimate boutique-like atmosphere
  • Family-friendly, with kids club and pool
  • Close to Playa Del Carmen's 5th Avenue
  • PADI 5 star dive center on site

tripadvisor Traveler Reviews
  • ashleyraek2017 :
Not worth the $800pp for 5 days...I wouldn't be so upset had I only paid $400pp it's a 2 star resort at most

I would not recommend staying here. It's dirty, unsafe, slow service, nasty limited food, extremely small, only one bar at times to serve everyone & only a snack bar several hours of the day & only 1-2 workers to accommodate everyone.

  • Jeanine225 : New York City, New York
Our very first stay experience

Overall, the resort is very nice. I think it could use a little updating in the rooms. Speaking of the rooms, we found the beds to be too firm and not comfortable to sleep in, and the pillows were very hard. When you vacation, you definitely do look forward to a comfortable bed. The other major downside was that we were hounded on our very first day by the LEADING VACATION CLUB timeshare people!!! It was unexpected, and very frustrating. Though the sales people were nice, what was supposed to be 90 minutes of our time, turned into 3 hours even when we kept saying NO! We hadn't vacationed in 5 years and were only able to take 5 days to relax, and so our first day there was pretty much ruined. We stood through the presentation because they were promising us an upgrade, and we thought it would be for our room, and it wasn't. We were a little disappointed with that, since they took up all our time. With all the hassle, they could have at least allowed us to upgrade to a better room for one night. Lastly, we very much understood that this was a family resort, however, it felt like we were at spring break at the pool on a Wednesday, and the music was super loud, once again, causing us not to relax. I spent money to go to the Spa, and though the massage was very good, most Spas I've been too are way more updated, especially the rooms. At least the room could have been more dim to create a more relaxing environment for my massage, as opposed to it being broad day light. The restaurants were very good!! Very good! WE very much recommend the Japonese Restaurant (it costs $25 PP) and the free ones are just as good as well. Though we did enjoy our stay, our next trip to Mexico we may be trying out the Reef at Playacar.

  • XXMMXV : New York City, New York
anniversary getaway

it was beyond our expectations , the entrance of the hotel is beautiful, the staff is very friendly & knowledgeable.. this was by far one of the best experiences , we would love to thank the staff for everything and making us feel right at home!! we will definitely be coming back here !!

  • maryruths2017 :
Great resort

Everyone was wonderful, they made our vacation very relaxing, we had no problems with the resort, we will be returning!!!! We were threaten by the hurricane they took precautions very quickly, to make sure everyone would be safe.

  • Livelaughlovebeach :
Not bad at all!

The rooms are decent. Nothing fancy. They have gluten free food, just ask for the chef. Some of the hotel staff are really a pain, they don’t care to help you. In the morning when I’d ask for the chef some of people working in the buffet didn’t want to get the chef. When we checked out, I went to the counter to ask for my bracelet to be cut off. I’m 7 months pregnant carrying my year old and swearing to death. The man didn’t care to help me. Some lady ended up coming over to cut off the bracelet. We left our room keys in the room. And he made us go back and get them. Again pregnant and with a 1 year old. No hotel has ever made me go back and get the keys. But overall it’s a decent hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Breakfast, lunch and dinner daily
  • Dinner option in 1 a la carte restaurant (Italian)
  • Snack bar and choice of 4 different bars for domestic alcoholic and non-alcoholic drinks
  • Kid's club
  • Bicycles
  • Kayaks
  • Paddle boarding
  • Sailboats
  • Daytime tennis
  • Gym
  • Use of sauna
  • Daily activities
  • Nightly entertainment

*A Premium Bracelet is available at additional cost, which includes unlimited International Top-Shelf liquor. 

Superior Room Inclusions

  • All inclusive package plus:
  • Coffee maker in the room + stocked mini-bar
  • Bathrobe, and upgraded amenities extra
  • Security box without extra charge
  • Choice of two a la carte restaurants without surcharge
  • 25% discount in all spa services at the Reef Spa

Premium Poolview Inclusions

  • All benefits of a Superior Room category plus:
  • Alcoholic International beverages offered at all bars
  • Access to our private luxury lounge beach bar
  • Wi-Fi 
  • 196 rooms
  • 4 restaurants
  • Snack bar
  • 4 Bars 
  • 1 free-form pool
  • 1 kid's pool
  • Jacuzzi
  • Lit multi-purpose tennis court
  • Gift shop
  • Gym
  • Steam room & saunas
  • Beauty salon & spa (fee)
  • Massages on the beach (fee)
  • Kids club
  • Dive shop
  • Motorized water sports (fee)
  • Wi-Fi (fee)
  • Meeting room
  • Medical services (fee)

Hotel Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Crib available upon request
  • Air-conditioned
  • Ceiling fan
  • Hair dryer
  • Satellite TV
  • 1 King or 2 Double beds
  • Mini-fridge 
  • Private balcony or terrace
  • Vanity mirror
  • Gardenview
  • Safety deposit box ($)
  • Iron & Ironing board
  • Bathtub and shower
  • Alarm clock

Superior Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Double beds
  • Air-conditioned
  • Hair dryer 
  • Make-up mirror
  • Television
  • Telephone
  • Mini-bar (re-stocked daily with water and soft drinks)
  • Alarm clock
  • Iron & Ironing board
  • Safety deposit box 
  • Private balcony or terrace
  • Bathtub and shower

Premium Poolview Room

  • Maximum Number of Adults 3
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Pool view
  • 1 King or 2 Double beds
  • Air-conditioned
  • Hair dryer
  • Make-up mirror
  • Television
  • Telephone
  • Mini-bar (re-stocked daily with water and soft drinks)
  • Alarm clock
  • Iron & Ironing board
  • Safety deposit box 
  • Wi-Fi
  • Private balcony or terrace
  • Bathtub and shower

Restaurants

Miramar

  • Buffet for breakfast, lunch and dinner
  • International

Rosinella

  • a la carte for dinner
  • Italian
  • Casual Elegance dress code (Long pants, collared shirts & shoes required)

Sabor Latino ($)

  • a la carte for dinner
  • Mexican
  • Casual Elegance dress code (Long pants, collared shirts & shoes required)
  • Included only for Superior and Premium room category

Samurai ($)

  • a la carte for dinner
  • Japanese/Teppanyaki
  • *Not included in All Inclusive plan

El Palmar

  • Snack Bar

Bars

  • Azul 48 Pool bar
  • Sports Bar
  • Bar & Mar Lounge Bar ($)*
  • Tabaco & Ron Lobby Bar

*Surcharge for standard and superior room guests.


Child Policy

Children 0-3 years free when sharing room with 2 adults.
Children 4-12 years pay special rate but must be sharing room with 2 adults.
Cribs are available at no extra charge, subject to availability.

For the Kids - Supervised Kid's Club (ages 4-12), Kid's pool, Mini disco, Babysitting available on request (fee).

Ya'ax Spa Facilities

  • Treatment rooms
  • Zen garden
  • Sauna
  • Showers
  • Relaxation area
  • Sensorial floor
  • Locker room with refreshments, robes and slippers

Massage Treatments

  • Back Massage
  • Swedish Massage
  • Deep Tissue Massage
  • Ya'ax Blend Massage
  • Total Ya'ax Experience
  • Scalp and Back Massage
  • Hot Stone Massage
  • Reflexology
  • Moon and Stars Massage
  • Synchronized Massage
  • Couple's Massage
  • Massage at the Beach

Body Treatments

  • Ya'ax Mayan Exfoliation
  • Coffee and Nuts Exfoliation
  • Firming Body Wrap
  • Sun and Sea Treatment
  • Chocolate Body Treatment

Facials

  • Ya'ax Hydration Facial
  • Facial for Men
  • Pure T Skin
  • Express Beauty
  • Anti-Aging Facial


Honeymooners - Receive a bottle of sparkling wine and special room decoration upon arrival. Request at time of booking. Requires proof of marriage certificate at check-in.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.


Resort Location Map


  • The Reef Coco Beach
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
The Reef Coco Beach
Costera Norte S.N. Lte. 1 Mza. 7, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.