Tukan Hotel & Beach Club

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Tukan is a resort that is suited for travelers who are budget conscious and are solely looking for a place to stay that is in a prime beach location. The hotel is located very close to a stretch of beach with plenty of restaurants and entertainment centers. It can get a tad loud in this area, so the hotel would be best suited for travelers who are impartial to loud nightlife. The rooms are well-maintained and modern. There aren't many great food choices if you're looking for an all-inclusive deal. However, this is great for someone who wants to explore more of the Riviera Maya away from resort grounds.


Overview
Centrally located on famous 5th Avenue in the heart of Playa del Carmen, the Tukan Hotel and Beach Club is next to restaurants, bars, night clubs and shops. The resort is set on a natural area of wild vegetation with a cenote making this hotel ideal for relaxing and pleasant stays.

Location: In Playa del Carmen on 5th Avenue, 10 minute walk to the beach, 40 minutes from the airport.

Highlights
  • Walking distance to 5th Avenue's shopping and restaurants
  • Kool Beach Club access included with purchase of the inclusive package
  • Variety of packages: inclusive, breakfast plan, or honeymoon available¬†

tripadvisor Traveler Reviews
  • thule271072 : Ottawa, Canada
Peaceful courtyard in the heart of the action

GOOD:Location - heart of la Playa w many restaurants, bars, cafes, stores, services, etc. - central to many excursions (Cancun/Isla Mujeres, Cozumel, Tulum, archeologic sites, etc.).Oasis-like courtyard.OK:Bedroom are basic and functional. Washroom needs major reno. Safe box needs to be changed/upgraded - still uses a key to lock/unlock which actually doesn't work very well (you need to play around with it to get it right in order to open/close).The staff is far from being friendly. They are merely professional and courteous - more like machine-line (mostly reception staff).BAD:Inclusive breakfast buffet. The restaurant decor is dark and uninviting. The buffet set up is tigh - the tables take too much space overcrowding the buffet area. The coffee is horrible and undrinkable. The juices taste like powder juices. I only ate the freshly made omelettes (which were actually great - you can choose your fillings ham,bacon,tomatoes,green peppers,corn,mushroom,cheese,oinions) and the sweet plantains.Bedbugs: my bf got a few bites.We know how the bites look like because he got them in the past from a hostel in Toronto, Can.

  • Richard N :
Decent hotel, good price quality and location if you manage expections.

If you are looking for a place to sleep and occasionally rest for a bit this hotel is good. (we were out mostly) We stayed for a week in a superior deluxe room. In terms of price this room is not much more expensive than the normal room (50 euro's per week) but the quality according to reviews is better. I found the quality to be what you'd expect from a 3 star hotel in Mexico. The shower worked well after cleaning it a bit. The airconditioning did not but was fixed quickly (failed once during stay, but also fixed). The linnen's and towels were mostly clean. They are refreshed daily. The roomservice is good and the personnel is quick and friendly. El Tucan is located right in the center of Playa del Carmen, this makes travel to anywhere quick. It's a very touristy area so restaurants and bars are more expensive then elsewhere. Cheaper places are 5-10 minutes walking. The plaza of the hotel is very green. This makes you forget you are right in the center. Overall a pleasant experience, just be sure that you manage your expectations.

  • kings M : London, United Kingdom
Nice place brilliant staff

Orginally booked at the nina but got a good deal to upgrade to the El tukan was at the aspira an annexe it was brilliant just got back great staff a big big thanks to receptionist team especially Ingrid Sergio and Moses in the restaurant they were great and did everything to help nothing was a problem the mangement should give them a bonus thank you guys

  • Arlene M : Stretford
Not the one!

Service not good booked with Holiday Discount Centre- Jet2Holiay Group payed for all incluslve Junior Suite ( do not book with this organisation). It turns out we had access to 'basic' all inclusive therefore no access to beach club or al a carte restaurant. The room was basic the cleaners did a good job with the rooms, the poool was dirty the service was terrrible. Only Jesus the manager had any compassion and tried to sort out the mess why we could not access the restaurant etc.. Wi-fi very slow, food just ok had to walk accross the road to the buffet and it was only Manuel ?(with glasses) who made it a pleasure to see and chat with. It is not a 4 star hotel. The only good thing it is in the centre of the shopping area on 5th Avenue.

  • Monique H :
Holiday in El Tukan

We stayed at hotel "El Tukan" in Playa del Carmen. A lovely and cosy hotel in the centre of this City; friendly staff, delicious breakfast at the restaurant. Special thanks to Sr. Manuel, who was taking good care of all the guests in the restaurant in the morning. There was always time for a small talk in Spanish ūüėÄ.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature

All Inclusive Plan

  • Includes meals and premium alcoholic and non- alcoholic drinks at the following bars and restaurants:
  • La Ceiba buffet restaurant & bar (7:00 - 22:00)
  • Kool Beachfront a la carte breakfast (8:00 - 11:00)
  • Tulipanes a la carte restaurant & var on 5th Ave (7:00 - 22:00)
  • Legends Sports Bar & Grill on 10th Ave. (11:00 - 01:00)
  • Living Bar on 5th Ave. (8:00 - 24:00)
  • Premium Bar at the Kool Beach Club Bar (10:00 - 17:00)¬†
  • Use of Beach Club with palapas & beach chairs just a 10 minute walk away
  • Complimentary shuttle service to beach, runs 5 times per day

*Limited access to some food and beverage outlets during special events.

Breakfast Plan

Includes breakfast (7:00-11:00) at La Ceiba buffet restaurant

Sunwing Bonus

Tukan Hotel and Beach Club in the Riviera Maya, Mexico are pleased to announce the following exclusivities for Sunwing guests available from December 25, 2016 onwards:

  • First child eats, plays and stays free when sharing the room with 2 adults (Applicable to Deluxe Room and Deluxe Two Bedroom in Breakfast and Inclusive Plan)
  • Complimentary safety deposit box
  • A 10% discount off food and beverage at Kool Beach Club (Breakfast and Inclusive Plan)
  • A lobster dinner per person per stay on stays of 4 nights or longer (Inclusive Plan Only)¬†
  • 157 rooms¬†
  • 3¬†a la carte restaurants: International cuisine and Mexican
  • Bars¬†
  • Tukan Beach Club - watersports, grill/snack bar, volleyball, massage services, and more
  • 1 outdoor pool
  • Free Wi-Fi
  • Art & Handcrafts shop, Beachwear shop and Boutique
  • Gift shop
  • Tobacco shop
  • 24 hour front desk
  • Car rental desk
  • Laundry and dry cleaning service (fee)
  • Scuba diving nearby (fee)
  • 18-hole golf course nearby

Deluxe Room (Breakfast Plan)

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 3
  • Bathroom/Shower
  • 1 Queen or 2 Double beds
  • Safety deposit box ($)
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Shower only
  • Housekeeping
  • Cable TV
  • Renovated rooms
  • To receive student group rates for this room category, please inquire for more information

Deluxe Room (Inclusive)

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 3
  • Renovated rooms
  • Bathroom/Shower
  • 1 Queen or 2 Double beds
  • Safety deposit box ($)
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Shower only
  • Housekeeping
  • Cable TV
  • To receive student group rates for this room category, please inquire for more information

Deluxe Two Bedroom (Inclusive)

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Bathroom with shower
  • 2 separate bedrooms with a queen size bed or two double beds
  • Cable TV
  • Safety deposit box ($)
  • Balcony or Terrace

Deluxe Two Bedroom (Breakfast Plan)

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Bathroom with shower
  • 2 separate bedrooms with a queen size bed or two double beds
  • Cable TV
  • Safety deposit box ($)
  • Balcony or Terrace

Restaurants

La Ceiba Restaurant

  • Buffet for breakfast, lunch, dinner
  • ¬†Mexican/International

Tulipanes Restaurant

  • a la carte for breakfast, lunch, dinner
  • Included in All Inclusive package
  • Casual dress code

Sports Bar & Grill

  • Sports Bar & Grill
  • Included in All Inclusive package

Bars

  • Legends Sports Bar
  • Living Bar Lounge¬†
  • Tulipanes Bar

Child Policy - Children 0-4 years are free and children 5-11 years pay special rate when sharing a room with 2 adults.   

Honeymooners - Receive a room upgrade (if available at check-in) and bottle of wine. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.



Resort Location Map


  • Tukan Hotel & Beach Club
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel El Tukan
Avenida 5, Norte Entre 14 Y 16, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.