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Tukan Hotel & Beach Club

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Tukan is a resort that is suited for travelers who are budget conscious and are solely looking for a place to stay that is in a prime beach location. The hotel is located very close to a stretch of beach with plenty of restaurants and entertainment centers. It can get a tad loud in this area, so the hotel would be best suited for travelers who are impartial to loud nightlife. The rooms are well-maintained and modern. There aren't many great food choices if you're looking for an all-inclusive deal. However, this is great for someone who wants to explore more of the Riviera Maya away from resort grounds.


Overview
Centrally located on famous 5th Avenue in the heart of Playa del Carmen, the Tukan Hotel and Beach Club is next to restaurants, bars, night clubs and shops. The resort is set on a natural area of wild vegetation with a cenote making this hotel ideal for relaxing and pleasant stays.

Location: In Playa del Carmen on 5th Avenue, 10 minute walk to the beach, 40 minutes from the airport.

Highlights
  • Walking distance to 5th Avenue's shopping and restaurants
  • Kool Beach Club access included with purchase of the inclusive package
  • Variety of packages: inclusive, breakfast plan, or honeymoon available 

tripadvisor Traveler Reviews
  • Joanne C : Crossfield
Not Reccommended, Old

We were very disappointed. This hotel is old and needs many upgrade. Tiles are broke, the plumbing is old and broken. We had sand or something coming out of our head board every night. The top blanket on our bed had gum or something on it so when we had the room clean we put it in clear view so it would be changed, but all they did was (maybe change the sheets with ones with holes in them. There's and envelope for tips for the maid and on it it says call the front desk if she missed anything or if you need anything, hard to do with no phone. There's no coffee pot, microwave, fridge or phones in the rooms. I had emailed previously to our arrival to ask what was in the room and never received a reply. I mentioned it when we checked in and got the "so what response". I also didn't appreciated the guy walking around naked and then getting in the hot tub naked. Gross! When looking at the photos of the rooms on line....I don't know where those are, but we saw 3 different rooms (moved twice) and that is NOT what the rooms look like. Unless you maybe get all inclusive? We noticed the difference in treatment as well within the hotel and the hotel restaurant when you weren't all inclusive. They were treated better. To wrap it up I wouldn't recommend this hotel. I stayed in a newer hotel a few months previous that was fully loaded and upgraded for the same money.

  • Marta R :
Excellent ressort

This ressort was perfect for our family, the location was excellent, the restaurant had awesome food and service all the staff were so welcoming, great atmosphere, and even thou it was not right at the beach, it was only a short walk and you got to enjoy the Kool beach bar at the beach with good music and awesome food as well. so much to do around there, it was perfect.

  • Shanelli R : Belize District, Belize
A little "tweak"

On December 18th, I went into Hotel Tukan to check see if they had any room vacancy. The guy at the front desk told me yes, so I went to my husband who was around the lane to relay the message.While I stayed with my mother who was looking around, my husband went to book the room then came back and told me that I need to go check in and get my wrist band which I did.Upon arriving the front desk, the same guy I spoke to was there- but he was having a conversation with two guys. I patiently waited for a minute or so for him to finish his conversation. (My husband is Canadian and I am light brown, a Caribbean gal with a forever tan skin.)When I thought his conversation was finished (one of the guys walked away) I said "excuse me" and was about to tell him why I was there and he put his hand up and said "please, can't you see?" Or something to that effect.I felt embarrassed and told him "I thought you were finished because one of the guys walked away, I was taught to use my manners hence the reason why I said 'excuse me' before starting the conversation. I really didn't like his treatment towards me and I wished he would have apologized because I didn't give him any attitude. I was more surprised than anything else. Later on in the night, I had to go to the front desk again but I was scared.... Thankfully there was a different guy with really great attitude. :)Anyhow, with such incident, I will say that Hotel El Tukan is Definately recommended to stay at when in Playa Del Carmen.They may need a little bit of adjustment (to PR Behaviour) but they never cease to disappoint.Still love that place.

  • acbor :
Quick trip with friends for diving

We were 3 guys that went to Playa for 5 days to get some diving with Phanton. We were looking for a cheap and decent option close to the dive shop so this was the recommended one. We got a 2 bedroom apartment for 5 nights for $490 with taxes so great deal. Good things:location, price, room was really nice and spacious. Bad things: noise at night. You are in the middle of 1000s of bars and restaurants so you will have noise. No elevator. 4th floor room carrying gear up and down every day. Very small pool. For what we wanted was perfect but it is not for my family standards so just think about that and assess your needs and priorities.

  • hhhkkk2015 : Mikkeli, Finland
Simple but nice hotel

Hotel was very simple but nice. We had our room in 2nd floor and we could hear the noises out side in the middle of the night, so that was very unpleasant. Food is great. Jose from the check in was very helpful and polite.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

All Inclusive Plan

  • Includes meals and premium alcoholic and non- alcoholic drinks at the following bars and restaurants:
  • La Ceiba buffet restaurant & bar (7:00 - 22:00)
  • Kool Beachfront a la carte breakfast (8:00 - 11:00)
  • Tulipanes a la carte restaurant & var on 5th Ave (7:00 - 22:00)
  • Legends Sports Bar & Grill on 10th Ave. (11:00 - 01:00)
  • Living Bar on 5th Ave. (8:00 - 24:00)
  • Premium Bar at the Kool Beach Club Bar (10:00 - 17:00) 
  • Use of Beach Club with palapas & beach chairs just a 10 minute walk away
  • Complimentary shuttle service to beach, runs 5 times per day

*Limited access to some food and beverage outlets during special events.

Breakfast Plan

Includes breakfast (7:00-11:00) at La Ceiba buffet restaurant

Sunwing Bonus

Tukan Hotel and Beach Club in the Riviera Maya, Mexico are pleased to announce the following exclusivities for Sunwing guests available from December 25, 2016 onwards:

  • First child eats, plays and stays free when sharing the room with 2 adults (Applicable to Deluxe Room and Deluxe Two Bedroom in Breakfast and Inclusive Plan)
  • Complimentary safety deposit box
  • A 10% discount off food and beverage at Kool Beach Club (Breakfast and Inclusive Plan)
  • A lobster dinner per person per stay on stays of 4 nights or longer (Inclusive Plan Only) 
  • 157 rooms 
  • 3 a la carte restaurants: International cuisine and Mexican
  • Bars 
  • Tukan Beach Club - watersports, grill/snack bar, volleyball, massage services, and more
  • 1 outdoor pool
  • Free Wi-Fi
  • Art & Handcrafts shop, Beachwear shop and Boutique
  • Gift shop
  • Tobacco shop
  • 24 hour front desk
  • Car rental desk
  • Laundry and dry cleaning service (fee)
  • Scuba diving nearby (fee)
  • 18-hole golf course nearby

Deluxe Room (Breakfast Plan)

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 3
  • Bathroom/Shower
  • 1 Queen or 2 Double beds
  • Safety deposit box ($)
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Shower only
  • Housekeeping
  • Cable TV
  • Renovated rooms
  • To receive student group rates for this room category, please inquire for more information

Deluxe Room (Inclusive)

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 3
  • Renovated rooms
  • Bathroom/Shower
  • 1 Queen or 2 Double beds
  • Safety deposit box ($)
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Shower only
  • Housekeeping
  • Cable TV
  • To receive student group rates for this room category, please inquire for more information

Deluxe Two Bedroom (Inclusive)

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Bathroom with shower
  • 2 separate bedrooms with a queen size bed or two double beds
  • Cable TV
  • Safety deposit box ($)
  • Balcony or Terrace

Deluxe Two Bedroom (Breakfast Plan)

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Bathroom with shower
  • 2 separate bedrooms with a queen size bed or two double beds
  • Cable TV
  • Safety deposit box ($)
  • Balcony or Terrace

Restaurants

La Ceiba Restaurant

  • Buffet for breakfast, lunch, dinner
  •  Mexican/International

Tulipanes Restaurant

  • a la carte for breakfast, lunch, dinner
  • Included in All Inclusive package
  • Casual dress code

Sports Bar & Grill

  • Sports Bar & Grill
  • Included in All Inclusive package

Bars

  • Legends Sports Bar
  • Living Bar Lounge 
  • Tulipanes Bar

Child Policy - Children 0-4 years are free and children 5-11 years pay special rate when sharing a room with 2 adults.   

Honeymooners - Receive a room upgrade (if available at check-in) and bottle of wine. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.



Resort Location Map


  • Tukan Hotel & Beach Club
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel El Tukan
Avenida 5, Norte Entre 14 Y 16, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.