This site requires JavaScript. I will only be visible if you have it.

Tukan Hotel & Beach Club

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Weddings
  • Bonus
Our Opinion

The Tukan is a resort that is suited for travelers who are budget conscious and are solely looking for a place to stay that is in a prime beach location. The hotel is located very close to a stretch of beach with plenty of restaurants and entertainment centers. It can get a tad loud in this area, so the hotel would be best suited for travelers who are impartial to loud nightlife. The rooms are well-maintained and modern. There aren't many great food choices if you're looking for an all-inclusive deal. However, this is great for someone who wants to explore more of the Riviera Maya away from resort grounds.


Overview
Centrally located on famous 5th Avenue in the heart of Playa del Carmen, the Tukan Hotel and Beach Club is next to restaurants, bars, night clubs and shops. The resort is set on a natural area of wild vegetation with a cenote making this hotel ideal for relaxing and pleasant stays.

Location: In Playa del Carmen on 5th Avenue, 10 minute walk to the beach, 40 minutes from the airport.

Highlights
  • Walking distance to 5th Avenue's shopping and restaurants
  • Kool Beach Club access included with purchase of the inclusive package
  • Variety of packages: inclusive, breakfast plan, or honeymoon available 

tripadvisor Traveler Reviews
  • Esther D :
Impressed!

Booked triple occupancy, flight, hotel, breakfast with Air Canada Vacations. We chose deluxe room. Was skeptical due to reading reviews. Transport from airport to hotel was very well organized, wifi in bus. Transport is organized by the company you book with and not the hotel. Hotel check in was smooth and fast, we didn't opt for the beach club, they didn't push. Room was two double beds. Small room but new and spotless. Mattresses are hard but comfortable, yes pillows are small, but comfortable. Air conditioner works very well but a little loud. We didn't care about that. Had a nice tiled shower. Maid service was great, cleaned well and gave us water bottles and fresh towels every day. We tipped 50 pesos per day for the three of us. Breakfast is ordinary, choose the omelet station for the best choice. If I had to redo it, I would just book flight and hotel and not opt for included breakfast. Location is unreal, right on 5th avenue. The Living bar is attached to the hotel, its super cool. Great drinks and food. Hotel staff was very polite and helpful. Spoke well English. Hotel has a water cooler in lobby with plastic cups, you can have fresh, cold water anytime. Pool is cute, jungle feel. Had an amazing trip, would definitely go back to this hotel.

  • Hugo M :
Changed room twice

When we got there, there were no rooms available so we have to stay on other hotel for one night. Second room in El Tukan very noise, smelly and uncomfortable. The last room (in 7 days), was on the upper floor but a big smell of trash and sewer came from the bathroom. We had no strenght to complaint again. Beach amazing but the hotel was garbage.

  • Díša M : Prague, Czech Republic
Comfy hotel where everything is close

We really enjoy the stay at the hotel. Why?- 5th Ave two steps- WiFi working- free water - in fridge, also in the lobby- beach 2 min to get to the beach, 10 min to beautiful beach- bar, restaurants - all in here- comfy rooms, wonderful staff- balcony in each room

  • harristay : Portland, Oregon
Safe, clean, friendly!

This was my first time staying in Playa Del Carmen and it was a great place to stay considering those circumstances. Just off the main strip to shopping, tourist food (or a couple blocks away from authentic food), nightlife, and the beach! Had a party of four and the space was perfect. Even had our own personal pool most days since it was so spaced out! Only downfalls were they gave us the wrong room but resolved it the next afternoon and no hot water. Not that either of those things mattered much since we were outside enjoying Playa!

  • Maria G : Monterrey, Mexico
Won't be coming back!

This could be a great hotel but turned out to be awful. The room is ok but the bathroom has a foul smell of drainage all the time, no ventilation, no window. One night a cockroach somehow managed to climb to our bed and it was not a small one (our room was on the 1st floor)The food at "Los Tulipanes" was very good but the service was terrible, once the waiters see you have the all inclusive bracelet they're not interested in giving you a good service. (Even if you tip them!)Food and service at "Legends" bar was good. Food at "La Ceiba" is pretty average. We were already upset from the bad service until our last night I realized a lot of money was missing from my wallet which I had left in our room to not take all that cash to the beach. I wouldn't recommend this hotel to anybody. Uncomfortable, unsafe and terrible service! And not cheap either!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

All Inclusive Plan

  • Includes meals and premium alcoholic and non- alcoholic drinks at the following bars and restaurants:
  • La Ceiba buffet restaurant & bar (7:00 - 22:00)
  • Kool Beachfront a la carte breakfast (8:00 - 11:00)
  • Tulipanes a la carte restaurant & var on 5th Ave (7:00 - 22:00)
  • Legends Sports Bar & Grill on 10th Ave. (11:00 - 01:00)
  • Living Bar on 5th Ave. (8:00 - 24:00)
  • Premium Bar at the Kool Beach Club Bar (10:00 - 17:00) 
  • Use of Beach Club with palapas & beach chairs just a 10 minute walk away
  • Complimentary shuttle service to beach, runs 5 times per day

*Limited access to some food and beverage outlets during special events.

Breakfast Plan

Includes breakfast (7:00-11:00) at La Ceiba buffet restaurant

Sunwing Bonus

Tukan Hotel and Beach Club in the Riviera Maya, Mexico are pleased to announce the following exclusivities for Sunwing guests available from December 25, 2016 onwards:

  • First child eats, plays and stays free when sharing the room with 2 adults (Applicable to Deluxe Room and Deluxe Two Bedroom in Breakfast and Inclusive Plan)
  • Complimentary safety deposit box
  • A 10% discount off food and beverage at Kool Beach Club (Breakfast and Inclusive Plan)
  • A lobster dinner per person per stay on stays of 4 nights or longer (Inclusive Plan Only) 
  • 157 rooms 
  • 3 a la carte restaurants: International cuisine and Mexican
  • Bars 
  • Tukan Beach Club - watersports, grill/snack bar, volleyball, massage services, and more
  • 1 outdoor pool
  • Free Wi-Fi
  • Art & Handcrafts shop, Beachwear shop and Boutique
  • Gift shop
  • Tobacco shop
  • 24 hour front desk
  • Car rental desk
  • Laundry and dry cleaning service (fee)
  • Scuba diving nearby (fee)
  • 18-hole golf course nearby

Deluxe Room (Breakfast Plan)

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 3
  • Bathroom/Shower
  • 1 Queen or 2 Double beds
  • Safety deposit box ($)
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Shower only
  • Housekeeping
  • Cable TV
  • Renovated rooms
  • To receive student group rates for this room category, please inquire for more information

Deluxe Room (Inclusive)

  • Maximum Number of Adults 3
  • Maximum Number of Children 1
  • Maximum Occupancy 3
  • Renovated rooms
  • Bathroom/Shower
  • 1 Queen or 2 Double beds
  • Safety deposit box ($)
  • Balcony or Terrace
  • Air-conditioned
  • Ceiling fan
  • Shower only
  • Housekeeping
  • Cable TV
  • To receive student group rates for this room category, please inquire for more information

Deluxe Two Bedroom (Inclusive)

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Bathroom with shower
  • 2 separate bedrooms with a queen size bed or two double beds
  • Cable TV
  • Safety deposit box ($)
  • Balcony or Terrace

Deluxe Two Bedroom (Breakfast Plan)

  • Maximum Number of Adults 4
  • Maximum Number of Children 3
  • Maximum Occupancy 5
  • Air-conditioned
  • Ceiling fan
  • Bathroom with shower
  • 2 separate bedrooms with a queen size bed or two double beds
  • Cable TV
  • Safety deposit box ($)
  • Balcony or Terrace

Restaurants

La Ceiba Restaurant

  • Buffet for breakfast, lunch, dinner
  •  Mexican/International

Tulipanes Restaurant

  • a la carte for breakfast, lunch, dinner
  • Included in All Inclusive package
  • Casual dress code

Sports Bar & Grill

  • Sports Bar & Grill
  • Included in All Inclusive package

Bars

  • Legends Sports Bar
  • Living Bar Lounge 
  • Tulipanes Bar

Child Policy - Children 0-4 years are free and children 5-11 years pay special rate when sharing a room with 2 adults.   

Honeymooners - Receive a room upgrade (if available at check-in) and bottle of wine. Request at time of booking. Requires proof of marriage.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.



Resort Location Map


  • Tukan Hotel & Beach Club
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel El Tukan
Avenida 5, Norte Entre 14 Y 16, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.