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Viva Wyndham Azteca

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
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Our Opinion

The Viva Wyndham Azteca is affiliated with the Viva Wyndham Maya, making it a great resort for those wanting to take full advantage of the amenities of two resorts. The size of the Azteca is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Azteca. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Set in a former fishing village along the Riviera Maya, Viva Wyndham Azteca features garden-view guest rooms and suites convenient to scenic area attractions, with all-inclusive meals and snacks, and unlimited alcoholic beverages. Enjoy a choice of speciality restaurants with tasty recipes on the menu like brick oven-baked pizza which is served all day. Families have an array of resort activities, from supervised Viva Kid's Club activities to complimentary non-motorized water-sports. Guests of Viva Wyndham Azteca can play all day at the nearby sister resort, Viva Wyndham Maya.

Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets, including brick oven pizza 
  • Beautiful white sand beach with sun loungers and umbrellas
  • Plenty of sports and activities
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Maya

tripadvisor Traveler Reviews
  • Steve B : Mankato, Minnesota
Review for people who travel

We have traveled extensively and decided to try an all inclusive for the first time so I write the review for fellow travelers and not for the frequent all-inclusive / cruise type traveler.Pros- Truly a smokers paradise! I'm not sure many places exist like this in the world where the majority of people smoke everywhere and at all times all while conveniently using the beach for their cigarette butts.- You get to be a detective. At check in we only given a map with no explanations, so it was a joy to piece together how things work like activities, the restaurants, or the fact that there is another sister resort you can go to. What's the fun in knowing this information right away, am I correct Abraham (our check-in mystery maker)?- Awesome for teaching the value of a towel. Never before I have I clung to and cherished a piece of cloth before because you only get one for the day and there is a $20 fee if you lose it,- Time Travel is possible because this resort brings you back to a simpler time when there was no wi-fi because there is no wi-fi. Also, the decor and amenities at this resort are like stepping back into the late 90s Motel 6. Ahhhh the good old days.- Learn great social skills of avoiding resort hawkers selling trips and taking photos. It sure was a fun game trying to come up with reasons why I didn't want a random resort photographer taking pictures of me.- Speedos, Speedos, Speedos everywhere - Oh Yeah!- Tired of going to another country to eat their food? Then this is the place for you. Why eat Mexican food in Mexico when you can have all the mediocre hamburgers, hot dogs, pizza, and pasta you want. It makes perfect sense.CONS- The staff was actually wonderful which makes me feel bad pointing out the flaws of the company they work for. It's not their fault they work for a resort company that tries to cut corners to make money.- The beach, it just reminds you of what this place must of been like before cramming 20 rows of beach chairs into a tiny sliver of paradise.TL;DR - Avoid this soul sucking resort.

  • ddallaire931 : Thunder Bay, Canada
Feb. 1 - Feb.8 trip

Had a great time. Really enjoyed the smaller size of the resort, more accustomed to larger places. The food and service was excellent. Great staff, all very friendly.Of course the beach was beautiful....love riviera Maya.....always.The rooms were very spacious and clean.Would have been nice to have live entertainment by pool bar in the evening (music)

  • Laurie C : Lakefield, Canada
Great beach, great food & drinks, lots of fun activities for kids

Had a ton of fun. Food was yummy and varied, service great, loads of daily fun sports and activities for our 10 and 13 year old daughters. Played tennis on the roof in the am before it got hot, tons of time in the ocean and pool, beach tennis, daily games by the entertainment staff, attended 3 of the evening shows. Best coffee from either of the bars :) Entertainment staff was outstanding - always smiling and working hard to ensure everyone had fun. Weather was great. Good location - 20 minute walk into Playa Del Carmen. Felt safe (which was a concern before we left) the whole time. Ate in the Mexican restaurant one night which was really only special due to the atmosphere - music & jungle-like atmosphere - food ok but just as good in the large buffet restaurant. 10 year old did the trapeze at the sister hotel and the staff running that were also outstanding with all the kids. Like that it was one of the smaller resorts (but till one of the biggest ones we've stayed at in other countries). Amazing vacation!Only thing missing was washcloths conditioner for my salt (ocean) & chemical (pool) - filled hair

  • rock_bend : St. Peter, MN
Not for the independent traveler

Please know that this review in NO WAY is a commentary on the staff of the Viva Wyndham Azteca. The staff were wonderful and friendly. This review addresses what I believe are the larger structural issues with Wyndham. The entire hotel seems to be an advertisement for the Viva Wyndham brand. There are so many signs on every surface that you will never, ever forget where you are (no matter how hard you might want to try). My comments on the buffet dining are this: Rather than doing 300 items in a mediocre way, why not offer 50 or 75 really excellent items? Wyndham (or the Viva brand) must dictate to them that they have to offer massive quantities and varieties of food. The quality suffers when this happens. The constant presence of the security guards around the pool and beach area was unnerving. Couldn't the same duties be carried out by staff wearing polo shirts? We felt as though our every move was scrutinized. We felt less like hotel guests and more like potential criminals. Wyndham's pool towel policy at this hotel is comically awful. You are given a card to get your one towel for the day, and then you must lug the towel around and return it by 6 p.m. in order to receive your towel for the next day. If you lose your towel (or card), you're charged $20. This policy meant that as a family of five, one of us was charge with lugging five damp towels around all day. This is the first hotel we've ever stayed at that had such little faith in their guest's ability to not be criminals. The smoking areas are almost always blue with smoke. Even though we were outdoors, it was often overwhelming. I think Wyndham (Viva) would do everyone a favor by restricting smoking to a small area away from where families and people spend most of their time.My perception of Wyndham (or the Viva brand) is this: The staff are bound by Wyndham's draconian and restrictive policies, which makes it restrictive to the guests. However, the staff shines in spite of it---they were welcoming and friendly. It's almost like they all know they work for an awful company but try to make the best of it. Come on Wyndham, have a little faith in your guests. When you treat them with respect, they return the favor. Most other hotels are able to do this. Why can't you?

  • Lenay G : Winnipeg, Canada
Viva Wyndham Azteca is Awesome!

Just got back today from a week stay at the Viva Wyndham Azteca and it is one of the more quaint and clean All Inclusives I have seen. Amazing beach and water. We would walk the beach everyday and you can go for miles as there is quite a big beach front in this area and a ton of beach chairs so that you don't need to scramble for a good spot. You can go a good 50 metres into the beach and it is still maximum 4 feet deep. Beach area is kept very clean, seaweed raked, lots of cup and garbage containers and staff to keep ahead of any litter. Recreation staff do a great job of hosting activities at both beach and pool.The food at the hotel is amazing. We had a la carte meals at all 3 restaurants in Azteca and booked one at the sister hotel Viva Maya and all had excellent food, service, and variety. I cannot understand how people say the buffet is repetitive as the staff do a great job of changing things up and always offered a ton of variety. We did see people who are gluttons and take piles of food from all sections and so its no wonder they get bored whereas if you eat normal and try different things you could never find it repetitive. There was always an fantastic variety of salads, hot stews, pastas, sandwiches, meats, different rices and potatoes. A good variety of chicken, seafood, pork and fish dishes also. Breakfast and lunch always give you a number of choices and the staff are friendly fast. We had big eaters with us who have been all over the world and they thought the food was tasty, abundant, and catered to a wide variety of European, North American, and Spanish tastes. Excellent mix. The pool snack bar always had fresh pizza, burgers, fries, nachos with homemade salsa and guacamole along with hot stews, rice and salads. We often ate there at happy hour or late at night as it is open 24 hours. Order a Spanish coffee or any kind of expresso or specialty coffee in the morning and you won't be disappointed. Our room was not beach side but we don't spend time in the room except to change or sleep. Beds are firm but we like that and there are extra blankets and a several pillows so no complaints. The bathrooms spacious, have lots of towels, and have good water. Air conditioning is excellent. We liked to tip 50 pesos for the maid everyday and she always had the room pristine and a unique towel animal waiting for us. There is a good gift store in the complex and we also found the plaza shopping across the street was pretty good. You cannot barter quite as much as you can on 5th Avenue but there is less hassling and the quality of the goods is a step up. The hotel also has ample tour guide sections for any excursions fitness room, massage room, a little library if you want a book for the beach,and fun and enthusiastic bartenders. Only saw one show and it was simple but professional. A number of them are geared for children but well done by the rec staff. After touring the bigger sister hotel 2 doors down which is beautiful and newer but not layed out as nicely as Azteca we did decide that we did like our smaller Azteca better. We met people who have travelled all over the Carribean and they prefer the Viva Wyndham Azteca to a lot of the big 5 Star Spanish chains they have stayed in. We will be back again. Thank you for a wonderful and personal stay.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks - International brands, Domestic beer and House Wine from 10am-2am
  • Room service
  • Kayaking
  • Windsurfing
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Fitness facilities
  • Tennis with instruction
  • Use of bicycles
  • Volleyball
  • Soccer
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (Volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze (located at Maya)
  • Rock climbing (located at Maya) 
  • 234 rooms in three 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, International and Mexican, dress code & reservations required
  • Snack bar
  • 2 bars including pool bar
  • Disco (located at Viva Wyndham Maya)
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Gift shop
  • Kids Club
  • Fitness facilities
  • Scuba centre (fee)
  • Spa (fee)
  • Beauty salon (located at Viva Wyndham Maya, fee)
  • Medical/First aid (fee)
  • Free Wi-Fi available at the several hotspots
  • 18-hole golf course 1 minute away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Hair dryer
  • Safety deposit box ($)
  • 32" LCD TV with Cable
  • Iron & Ironing board 
  • 1 King or 2 Queen beds
  • French balcony or terrace
  • Telephone
  • Bathroom with bathtub or shower
  • Crib available upon request

Poolview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Poolview
  • Air-conditioned 
  • 32" LCD TV with Cable
  • Telephone
  • Bathroom with bathtub or shower
  • Hair dryer
  • Iron & Ironing board
  • French balcony or terrace
  • Safety deposit box ($)

Restaurants

El Nopal

  • Buffet for all meals
  • International
  • Theme dinners 

II Palco

  • à la carte for dinner
  • Italian
  • Reservations required

Bamboo

  • à la carte for dinner
  • Asian
  • Reservations required

Xul Ha

  • à la carte for dinner
  • Mayan cuisine
  • Reservations required

Bars

  • Bar Mexicali
  • Pool Bar el Cenote

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Swedish massage 
  • Deep Tissue massage
  • Back & Neck Massage
  • Exfoliations
  • Lomi-Lomi
  • Reflexotherapy
  • Stress Cure Massage
  • Collagen Facial
  • Shiatsu Massage
  • Aromatherapy Massage 
  • Lymphatic Drainage
  • Flash Facial 
  • Sensitive Skin Facial
  • Purifying Facial
  • Deep Cleansing
  • Lifting Facial
  • Renova Combination
  • Ocean Harmony
  • "Tao Spirit" Package
  • "Full Renova Therapy" Package
  • "A New You in 5 Days" Package
  • Reductive
  • Hydro-Nutritive
  • Revitalizing Regenerating 

Exchange Privileges - Guests staying at this hotel can also enjoy the services and facilities of the Viva Wyndham Maya hotel. Guests are able to enjoy, at no additional charge, the "Hacienda Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian pizza pasta restaurant "Miramare" and the Fusion restaurant "Viva Café" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Azteca
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Azteca
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.