Viva Wyndham Azteca

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
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Our Opinion

The Viva Wyndham Azteca is affiliated with the Viva Wyndham Maya, making it a great resort for those wanting to take full advantage of the amenities of two resorts. The size of the Azteca is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Azteca. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Set in a former fishing village along the Riviera Maya, Viva Wyndham Azteca features garden-view guest rooms and suites convenient to scenic area attractions, with all-inclusive meals and snacks, and unlimited alcoholic beverages. Enjoy a choice of speciality restaurants with tasty recipes on the menu like brick oven-baked pizza which is served all day. Families have an array of resort activities, from supervised Viva Kid's Club activities to complimentary non-motorized water-sports. Guests of Viva Wyndham Azteca can play all day at the nearby sister resort, Viva Wyndham Maya.

Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets, including brick oven pizza 
  • Beautiful white sand beach with sun loungers and umbrellas
  • Plenty of sports and activities
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Maya

tripadvisor Traveler Reviews
  • kim g :
Nice

Hey this is rob Theroux I've been to this resort 5 times now and just say I love it ....am going back this nov.....love every thing about this place....that's why I felt I had to right a review......you will not be disappointed....thank robb

  • Dale S : Carrollton, Texas
Great place, if you are 21 and attractive

I have been to this resort twice now. It is a beautiful, resort, right on the beach, all inclusive, seems like the perfect spot. And it is a wonderful stay. First time, I was stressed out, and just wanted to veg on a beach, which I did. Second time, I wanted to have a little fun. The Activities staff ignore you, unless you are in your 20's, and stood there talking to them as they walked away. They were very keen to sell us tickets to Coco Bongo, a local nightclub. They said that we would have an escort that was with us the whole way, get a van to pick us up, and bring us back. NONE OF THAT HAPPENED. After an hour of asking about the escort, a guy showed up, an hour an a half late, put us in a taxi, that we had to pay for, then took us to the door, then left. As this was a major push for the resort, I anticipated more effort put into it. I would expect better from Wyndham. Then, my companion injured her leg, the Doctor that was suppose to be on site, is not $250 just to show up. I put her in a taxi and went downtown to one, and spent $120 for Doctor and medicine. Then, the Resort Staff gave me grief about feeding her. I will never come back to this resort, unless I want to sit on a beach and not be bothered.

  • helena c : New Tecumseth, Canada
Beautiful Beach, Great Service

2nd time in Mexico and again had an amazing vacation. Check in was great, arrived at 11:30 am and they had a room ready for us. This is a small resort therefore it is very easy to get around, no lineups in the bar or restaurant, there is always chairs available in the pool or beach. The rooms were comfortable and clean. Booking trips or a lacarts is quick. The beach is beautiful , white sand and caribbean ocean. The hotel staff are very friendly and the service is amazing, they work hard and are always going out of their way to make your vacation great. The entertainment staff are great as well. The a lacarts had excellent service and the food was really good.However, the buffet food and the snack bar food was very repetititve, it was the ame food every day, There wasn't a lot of variety at all, never saw any type of seafood or variety of grilled meat or fish at the grill. That was surprising for mexican standards. Also, no drinks allowed by the pool even if it's plastic cups or even bubbas. Also I didnt see a lot of Canadians, no explanation to why, most tourists were from Europe.If it wasn't for the buffet/snack bar food I'd give this resor a 5.Overall I'd still go back to this resort as the workers and their service was excellent and the beach was so beautiful. Thank you to all the people of Mexico, everytime I go to Mexico I love it more and more !

  • Mike P :
Relaxing Resort

We spent 5 days at this resort and our experience was positive!We travelled with our 2 children, there were lots of activities hourly, the animation team ensured they were never bored, there was beach volleyball, soccer, aquagym, zumba, ping pong, bocci, yoga, dance lessons, spanish lessons, water sports kayak, catamaran...For us, the biggest plus is the size of the resort, it was the perfect size, the proximity to everything was great, from beach to snack bar to pool to rooms to lobby to restaurants, I've been to many mega resorts while I appreciate their grandeur, it's nice to have everything within close range not having to walk a lot or wait for a shuttle was a nice change of pace, and it was wheelchair accessible for those who need it. The food was great, each station at the buffet was different, good selection, lots of authentic Italian, traditional Mexican available, as well as different theme nights, the only downside there is no A/C, but sitting under a fan or outside on the patio where they are completing construction of an outdoor canopy this definitely helped alleviate the heat. The a la carts were tasty we only ate at Italian & Asian, but there is also an outdoor Mayan restaurant, make reservations between 8-8 at the desk in front of Bamboo Asian Restaurant in the front lobby.We were never hungry or thirsty, the snack bar had lots of selection as well, burgers, hotdogs, salad, fresh fruit, fresh nachos, guacamole, chilli, nacho cheese, pizza, spring rolls and much more. The bar had variety of drinks to choose from there is a list on the post if you can't decide, we enjoyed our daily ice coffees! The nightly shows were great, it is an outdoor theatre so apply bug spray, but the entire time we were there we didn't find mosquitos to be a problem. There are some nice photo ops on the resort with Azteca feel, alternatively you can book to have family photos taken by Roy aka 'Mr. Moustache'.The staff was friendly and welcoming not once did we encounter anyone rude or unwilling to help, I'm a firm believer that if you are nice to people, people are nice to you.The staff work hard to ensure your experience is enjoyable particularly at the restaurants and room service, while not obligatory I feel it is a measure of respect to tip, and it is greatly appreciated. Advisable to exchange currency to pesos at the booth beside reception,the rates were good but prices worked out cheaper in pesos. I would highly recommend this Resort, while not ultra modern it was cozy and comfortable. The standup shower is updated complete with shower gel and shampoo dispensers. Regarding safety, the resort itself is located in a private gated area, as well as resort having its own gated entrance, cars you see mainly going in and out are taxis dropping off or picking guests up. If you want to take a walk, there is a Starbucks and other shops and vendors at the nearby Playacar Centre (coming out of the resort turn left walk down street 5 minutes) The beach was pristine white sand, turquoise waters, lots of beach chairs, the grounds well maintained, the free wifi in the lobby did not work for us, and didn't want to pay for premium service but it was a blessing as we actually disconnected and talked to each other, but if checking is a must there is free wifi at the centre and coffee shop previously mentioned, room safe was $2/ day no biggie I forgot and left safe open one day no incidents, it's about trust. It is an hour bus ride from the Cancun Airport to Resort, Overall, would definitely return!

  • 757Gosia : London, United Kingdom
it was amazing!

We spent this wonderful time with family and friends. Every evening there were great shows, and disco,lovely food, rooms very clean, Very friendly people .Beautiful beach and white gorgeous sand,I recommend this hotel.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks - International brands, Domestic beer and House Wine from 10am-2am
  • Room service
  • Kayaking
  • Windsurfing
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Fitness facilities
  • Tennis with instruction
  • Use of bicycles
  • Volleyball
  • Soccer
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (Volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze (located at Maya)
  • Rock climbing (located at Maya) 
  • 234 rooms in three 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, International and Mexican, dress code & reservations required
  • Snack bar
  • 2 bars including pool bar
  • Disco (located at Viva Wyndham Maya)
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Gift shop
  • Kids Club
  • Fitness facilities
  • Scuba centre (fee)
  • Spa (fee)
  • Beauty salon (located at Viva Wyndham Maya, fee)
  • Medical/First aid (fee)
  • Free Wi-Fi available at the several hotspots
  • 18-hole golf course 1 minute away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Hair dryer
  • Safety deposit box ($)
  • 32" LCD TV with Cable
  • Iron & Ironing board 
  • 1 King or 2 Queen beds
  • French balcony or terrace
  • Telephone
  • Bathroom with bathtub or shower
  • Crib available upon request

Poolview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Poolview
  • Air-conditioned 
  • 32" LCD TV with Cable
  • Telephone
  • Bathroom with bathtub or shower
  • Hair dryer
  • Iron & Ironing board
  • French balcony or terrace
  • Safety deposit box ($)

Restaurants

El Nopal

  • Buffet for all meals
  • International
  • Theme dinners 

II Palco

  • à la carte for dinner
  • Italian
  • Reservations required

Bamboo

  • à la carte for dinner
  • Asian
  • Reservations required

Xul Ha

  • à la carte for dinner
  • Mayan cuisine
  • Reservations required

Bars

  • Bar Mexicali
  • Pool Bar el Cenote

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Swedish massage 
  • Deep Tissue massage
  • Back & Neck Massage
  • Exfoliations
  • Lomi-Lomi
  • Reflexotherapy
  • Stress Cure Massage
  • Collagen Facial
  • Shiatsu Massage
  • Aromatherapy Massage 
  • Lymphatic Drainage
  • Flash Facial 
  • Sensitive Skin Facial
  • Purifying Facial
  • Deep Cleansing
  • Lifting Facial
  • Renova Combination
  • Ocean Harmony
  • "Tao Spirit" Package
  • "Full Renova Therapy" Package
  • "A New You in 5 Days" Package
  • Reductive
  • Hydro-Nutritive
  • Revitalizing Regenerating 

Exchange Privileges - Guests staying at this hotel can also enjoy the services and facilities of the Viva Wyndham Maya hotel. Guests are able to enjoy, at no additional charge, the "Hacienda Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian pizza pasta restaurant "Miramare" and the Fusion restaurant "Viva Café" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Azteca
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Azteca
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.