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Viva Wyndham Azteca

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
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Our Opinion

The Viva Wyndham Azteca is affiliated with the Viva Wyndham Maya, making it a great resort for those wanting to take full advantage of the amenities of two resorts. The size of the Azteca is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Azteca. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Set in a former fishing village along the Riviera Maya, Viva Wyndham Azteca features garden-view guest rooms and suites convenient to scenic area attractions, with all-inclusive meals and snacks, and unlimited alcoholic beverages. Enjoy a choice of speciality restaurants with tasty recipes on the menu like brick oven-baked pizza which is served all day. Families have an array of resort activities, from supervised Viva Kid's Club activities to complimentary non-motorized water-sports. Guests of Viva Wyndham Azteca can play all day at the nearby sister resort, Viva Wyndham Maya.

Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 50 minutes from the airport.

  • Nice selection of specialty restaurants and buffets, including brick oven pizza 
  • Beautiful white sand beach with sun loungers and umbrellas
  • Plenty of sports and activities
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Maya

tripadvisor Traveler Reviews
  • :
Great little resort

My family recently returned from a one week stay at the Viva Wyndham Azteca resort in Playacar and we were quite pleased with what the resort had to offer over all. Check in was without incident, the staff was hardworking and tried their best to meet expectations. The resort is smaller than many others so it's a bit more of a community feel to it. The pool is nice, although there is no pool bar and no bar service on the beach which was fine with us. You have to realize that this is a three and a half star resort. The food is average and met expectations, although the a la carte restaurants were fantastic. We requested a different room upon check in and they did their best to find us a room that we wanted, which opened up 2 days later. There will always be some hiccups on a vacation as was the case with ours but if you want to be completely without some minor inconveniences just stay home. The resort is well worth the money. I would stay there again.

  • ucipass : Chicago, IL
Much better experience than expected

Well, I stayed here on points and set my expectations quite low compared to some of the higher end resorts on the same beach. Overall we had a blast and I would come back in a heartbeat as long as the rates were not too high. The hotel is older but I think management is doing great job taking care of the most important things.Pros:- Rooms are clean and the ground are maintained well- Food area is also really clean and we did not get sick eating at any of the restaurants.- The staff is super helpful, they really do a good job of communication with guests.The resort is not crowded and you can always find a beach chair at the beach- The beach is really great at this particular location- There are always activities that will keep you occupied.- Free bikes, sailing, sports activities etc.- The room has 2 queen beds so it will fit families with 2 smaller kids- Main Lobby area is nicely decorated and guest are offered different cocktails every night. Really cool.Cons:- The tennis court on the top of the roof is really bad unusable.- The food variety could be better. There is not many seafood options as I assume those are pricier at an all inclusive resort.- This hotel has literally the worst nightly shows I have ever seen in any setting. It is so bad that that it is entertainingly funny. (Sorry animation crew I love you and I know you you don't have that much time and you are not dedicated to this activity alone but I have to be honest.)- Skip the specialty restaurants they are serving the same food with changing some minor things here or there.- Wifi is only free at the lobby and it is very slow. You can buy access for $30/week in you room and it is relatively fast. I guess it is worth it, but definitely NOT all inclusive.

  • LandCfromCanada : Burlington, Canada
Clean resort, great staff, amazing beach!

We were here Dec 29-Jan 5, 2017 Overall it was a great resort - spotless, excellent service by all staff, great selection of food at the buffet. At first the room looked a little tired, but who cares if the floor tiles are cracked - it really doesn't affect your vacation! Shower was hot, great pressure, toilet worked well, NO bugs. The resort was a little noisy with activities and families but you could find a quiet spot on the beautiful wide beach. Ocean had a sandbar that went out quite a ways, good for the little ones. Nice 20 min walk in to Playa del Carmen and 5th Avenue for shopping.The 24 hour snack bar by the pool is brilliant - they have soda and water machines so you can help yourself and not take up the bartenders time - much more efficient this way! Buffet times were great and restaurant staff were excellent.

  • EldaCH : Dortmund, Germany
good experience

we had our honeymoon there the place is nice , food was ok , not the best quality but ok for all you can eat places , the pool is great and it is by the beach so that was nice , we didn't spent much time in the hotel room although the rooms are nice and big , they are a bit stuffy even with the aircon , still we had some good times and they have some nice activities , you can get a bike free to ride into the city and the staff are very nice and friendly and can give you good advice

  • Dubravka68 : Vermont
Fantastic experience

My husband and I spent 11 days in December 2016. We had an amazing time! Started with our room not being ready, and settling for a much smaller room for one night. But the next day, we got transferred to a beautiful big room, upgrade from what we originally booked, no charge for upgrade. A wonderful customer service employee Alejandra made sure we were taken care of during our whole stay. We also had an opportunity to meet a wonderful concierge Federico, who tried to get us to learn more about Viva Wyndham saving plans, so to speak. He assured us this was not a time share, but we were not interested. We talked to him several times, and although he tried really hard to do his job and get us interested in that, he was never pushy, rude or annoying. We found it a pleasure to talk to him every time we did.Resort staff was wonderful everywhere we went. Ivan, a server in the main dining room was really nice and showed up at all the right moments with drinks, coffee or a nice word. All the bartenders, at the lobby and at the beach bar, were great. Drinks were quick and plentiful. Our housekeeper, whose name unfortunately escapes me, was fantastic! Every day we had a new towel animal on our bed. Our room was always very clean and she even came back every late afternoon to turn down our bed and check if we needed extra towels. I recommend tipping those important to your comfort and experience. Resort was really nice, in a good shape and very clean. Plenty of staff always walking the grounds to make sure there is no trash around. Entertainment staff was very engaging, bringing fresh fruit through the beach every day and inviting guests to join fun activities. Evening shows were quite good. I was especially impressed with Lion King production! They included a bunch of kids and even had a little (human) baby as a baby lion - baby slept through the loudest part :) Food was really good, plenty of variety too, at every meal. We went to 4 restaurants, 2 at Azteca and 2 at Maya.The only one we didn't much care for was Mayan restaurant at Azteca - probably just not the kind of food we are used to. Too much lime on everything for our taste. Service was fantastic and they were quite worried that I didn't eat much off my plate. We also enjoyed walks to the little shopping plaza on the main street in Playacar, as well as few trips to the 5th avenue in Playa del Carmen. Definitely something everyone should experience. Overall, our stay was fantastic and we are already planning to go back. Two years ago we stayed at Viva Wyndham Maya, and now having been at both, we like Azteca better. Also, if you are planning any excursions and adventures, park Explore is a must. Organization was superb, and experience unforgettable.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks - International brands, Domestic beer and House Wine from 10am-2am
  • Room service
  • Kayaking
  • Windsurfing
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Fitness facilities
  • Tennis with instruction
  • Use of bicycles
  • Volleyball
  • Soccer
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (Volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze (located at Maya)
  • Rock climbing (located at Maya) 
  • 234 rooms in three 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, International and Mexican, dress code & reservations required
  • Snack bar
  • 2 bars including pool bar
  • Disco (located at Viva Wyndham Maya)
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Gift shop
  • Kids Club
  • Fitness facilities
  • Scuba centre (fee)
  • Spa (fee)
  • Beauty salon (located at Viva Wyndham Maya, fee)
  • Medical/First aid (fee)
  • Free Wi-Fi available at the several hotspots
  • 18-hole golf course 1 minute away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Hair dryer
  • Safety deposit box ($)
  • 32" LCD TV with Cable
  • Iron & Ironing board 
  • 1 King or 2 Queen beds
  • French balcony or terrace
  • Telephone
  • Bathroom with bathtub or shower
  • Crib available upon request

Poolview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Poolview
  • Air-conditioned 
  • 32" LCD TV with Cable
  • Telephone
  • Bathroom with bathtub or shower
  • Hair dryer
  • Iron & Ironing board
  • French balcony or terrace
  • Safety deposit box ($)


El Nopal

  • Buffet for all meals
  • International
  • Theme dinners 

II Palco

  • à la carte for dinner
  • Italian
  • Reservations required


  • à la carte for dinner
  • Asian
  • Reservations required

Xul Ha

  • à la carte for dinner
  • Mayan cuisine
  • Reservations required


  • Bar Mexicali
  • Pool Bar el Cenote

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting service available. (fee)


  • Hot Stone Massage
  • Swedish massage 
  • Deep Tissue massage
  • Back & Neck Massage
  • Exfoliations
  • Lomi-Lomi
  • Reflexotherapy
  • Stress Cure Massage
  • Collagen Facial
  • Shiatsu Massage
  • Aromatherapy Massage 
  • Lymphatic Drainage
  • Flash Facial 
  • Sensitive Skin Facial
  • Purifying Facial
  • Deep Cleansing
  • Lifting Facial
  • Renova Combination
  • Ocean Harmony
  • "Tao Spirit" Package
  • "Full Renova Therapy" Package
  • "A New You in 5 Days" Package
  • Reductive
  • Hydro-Nutritive
  • Revitalizing Regenerating 

Exchange Privileges - Guests staying at this hotel can also enjoy the services and facilities of the Viva Wyndham Maya hotel. Guests are able to enjoy, at no additional charge, the "Hacienda Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian pizza pasta restaurant "Miramare" and the Fusion restaurant "Viva Café" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Viva Wyndham Azteca
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Azteca
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.