Viva Wyndham Azteca

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Our Opinion

The Viva Wyndham Azteca is affiliated with the Viva Wyndham Maya, making it a great resort for those wanting to take full advantage of the amenities of two resorts. The size of the Azteca is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Azteca. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Set in a former fishing village along the Riviera Maya, Viva Wyndham Azteca features garden-view guest rooms and suites convenient to scenic area attractions, with all-inclusive meals and snacks, and unlimited alcoholic beverages. Enjoy a choice of speciality restaurants with tasty recipes on the menu like brick oven-baked pizza which is served all day. Families have an array of resort activities, from supervised Viva Kid's Club activities to complimentary non-motorized water-sports. Guests of Viva Wyndham Azteca can play all day at the nearby sister resort, Viva Wyndham Maya.

Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets, including brick oven pizza 
  • Beautiful white sand beach with sun loungers and umbrellas
  • Plenty of sports and activities
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Maya

tripadvisor Traveler Reviews
  • Johanna J : Göteborg
Perfectly fine!

This is a friendly and comfortable hotel. You can come here for a good time of relaxation with or whitout kids. If you're in to fitness and exercise there are a lot of opertunities. Beach volly, zumba, salza...or just relax and enjoy all the free drinks. 😉 Our room was in a good size, modern, clean and had an ok bed. (Sorry, no balcony and mostley of the chanals are in spanish. Safety box not included). The hotel is very close to the beach with a lot of comfortable chairs. Nice, clean pool. Food was ok. Restaurants were better. No free internet (except for in the Lobby). Ok service and friendly staff. I can recommend a stay here!

  • maletero : vancouver, bc
Small, laid-back, near-perfect resort

We booked a "Lucky Deal" with Sunwing, i.e. we wouldn't know our destination resort on the Riviera Maya until 1 week before the trip. There were 12 possible resorts. We lucked out. the Vivba Wyndham Azteca is a small-ish resort, quite compact (i.e. lobby to beach is no more than 400 meters), with an outstanding beach and lots of space. It has a cozy feel to it, much much nicer than some of the gigantic resorts on the same Riviera. It is inside Playacar (gated community just South of Playa del Carmen), you can easily walk to Playa, and has many plusses:- the smaller size- the large beach- the many beach chairs- a pool that is never too deep (you always touch the bottom), perfect for swimming, and not too cold- A bar/snack bar that is open 24/7- A buffet where you can help yourself to drinks (incl. wine and beer) should the waiters not materialize- A very nice lobby piazza, where you can have drinks and your meal in a place that feels like Mexico (and not some anonymous cafeteria)- The possibility of spending time, using the beach and having meals at the much larger Viva Wyndham Maya, four resorts South- The possibility to loan bikes to ride around Playacar and beyond (unfortunately the service closes at 5pm)On the minus side, I would mention the iffy wi-fi connection and the strict minibar policy (your minibar does not get restocked daily or ever - not even water, so you have to always remember to bring your bottle with you to refill it - apparently it is for ecological purposes, which I can understand, to a point).The food was good, never bad surprises, in some cases it was excellent (I'm an Italian cook, so I tend to be demanding...). Drinks were not watered down. No beach service, with the exception of the Privileged area. No swim-up bar (but I don't care). Water sports available, but no motorized sports (hooray!).The demographic we found was mostly Germans and French canadians, with some Italians and some Northern Europeans. Several families with kids, nut we weren't bothered by them. The entertainment staff is fun but discreet. The evening shows, despite their great efforts, were so-so. Rooms are ok, great rain shower, unfortunately no balcony to speak of, only a tiny stretch maybe 2 feet wide.Waiters very attentive, English spoken with no difficulties. We took an (independently purchased) excursion by catamaran to Isla Mujeres, very good but for an activity involving a poor shark that was held by every participant for a photo op. Terrible thing to do to a wild animal. For the rest, it was a great day out on the ocean, lots of booze, lunch on the beach, snorkeling, and also some free time to visit the very quaint village of Isla Mujeres.All in all, a great little vacation, thanks also to the weather, I'm really glad I found this spot (this was my 10th time in Mexico).

  • angyl12 : Niagara Region
Excellent vacation

This resort is small, and super friendly!!! First time there, and probably will not be the last time there. We really enjoyed ourselves, we traveled there from Oct. 28 to Nov. 4. We had a nice room, the food was good, the drinks were good, and the entertainment staff were awesome. This resort allows the animation crew to have dinner in the dining room, and many of them asked to sit with us during dinner. We all thought this was wonderful of the hotel to allow this, as many of them are away from home and this allows them to have dinner with "family". We had guest services call our room 3 times during the week and ask if everything was ok, I've never experienced that before, nice to see they cared. One of the things I liked best about this place, being a non-smoker, there was no smoking allowed in the lobby or the theater. I've been to resorts where they allow smoking in the theater and actually had to leave because it was so thick we couldn't breath. This is not the case there!

  • mike l : Brampton, Canada
Second Visit And Will Go back !

My wife and I just returned from a one week vacation at this resort, we were there from Friday October the 27th to Friday November the 3rd 2017,This was our second visit to this resort as we where there the same time last year, we obviously liked the resort or we would not have gone a second time.i will try and keep this review short.Check-InWe dealt with Deborah who was very pleasant to deal with, we arrived at around 11:00 am and was told our room would not be available until 3:00 pm, which we expected. We changed into our bathing suit in the gym change room put our luggage in the secure lock up room, had a bite to eat and off to the beach until or room was ready (which was 3:00 pm)RoomWe stayed in room 2319 which was on the 3rd floor with a view of the pool and a partial view of the ocean. No complaints about the room, Micela (not sure of the spelling) did a great job cleaning our room daily, she left a different towel art figurine on the bed when she left the room every day.We did leave a monetary tip on the bed every day as we wanted to show our appreciation, I'm sure it was appreciated.Only complaint would be the balcony, two people could stand out there, but that's it, there is no room for a chair to sit in and relax after a day at the beach.BeachThis is the main reason we love this area of the Mayan Riviera, the beach is phenomenal, nice wide beach, white powdery sand and warm turquoise water, what could be better.The resort makes sure any sea weed that wash's ashore overnight is raked up a sunrise.To walk into Playa Del Carmen is maybe 15 minutes by beach, and probably about the same if you walk thru Playacar on the sidewalk.BuffetI am a very picky eater, but always found more than enough to eat, the variety of food is very diverse to try and accommodate people from all different parts of the world with varying taste.Ala Carte'sWe only went to two this visit the Oriental and the Italian both were very good.Entertainment StaffThis group worked very hard to keep people entertained, if you did not want to participate they did not pressure you to get involved.We did not go to the theatre as it very small and can get quite hot as it is on an upper level.DrinksThis is one area that could be improved alcohol seems to be weak, you could not taste it in any of the drinks unless you asked for a double, not sure why this is ??WI-FINot good only available in the lobby, and very slow.Overall I think this resort is good value for the money we spent, and for the right price we will probably return for a third visit.Mike and Kim Brampton, Ontario

  • abj_1983 : Ottawa
Wonderful stay at beautiful resort... close to everything

From reading a variety of reviews from poor to excellent I really did let know what to expect. As travellers I must admit my wife and I are pretty easy going and easy to please so keep in mind if you are used to certain levels of quality and comfort. That being said I can say nothing bad about so many parts of this resort. Check in: a breeze. No wait no worries... simply wonderful. Rooms: the room that we stayed in was the standard room. It was clean, nice and comfortable. It wasn't huge but accommodated us nicely. The maid was friendly and thoughtful and provided beautiful towel art. They only stock the fridge once and no alcohol. That being said there was plenty of that at the bars!Food: The buffet was absolutely amazing. Great variety and choice. We did two a pa cartes one was the Mayan and the other the Mexican. Both were fantastic and food was almost to much in terms of portions. One challenge was no AC in buffet area. It was so hot sometimes we waited until an outdoor patio table was available to eat and even then we generally ended our meals very uncomfortable. Eat later or earlier and not as big of a deal. Beach/pool: the beach was clean and we really enjoyed the clear clean water. The pool was beautiful. The only challenge was no drinks in or around the deck. None. My wife had a cup of water and she was told to remove it quite bluntly. That being said we just went to our chairs with a few drinks gobbled them up and swam again. The security is beyond average and don't think you can sneak a drink into the pool we saw many people get "busted". Drinks: All top shelf stuff if you ask for it. 3or 4 varieties of rum, tequila, vodka etc etc etc. They also set up martini bars and a coffee/baileys bar in the afternoon which was very nice. Alex (bartender) deserves a tip or two or three. They were all amazing but he stood out for us. Other guests: were mostly European and mostly of those Italian or German. For the first few days we had no one to talk to (didn't matter we still had fun!) after day 3 a couple from Holland came and a couple from America. They had better language skills and help us to meet others. Other hotel (maya): much larger and more activities. We went a few times but enjoyed the down time at the Azteca Overall: amazing staff and entertainers. Happy I went and would go back

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks - International brands, Domestic beer and House Wine from 10am-2am
  • Room service
  • Kayaking
  • Windsurfing
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Fitness facilities
  • Tennis with instruction
  • Use of bicycles
  • Volleyball
  • Soccer
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (Volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze (located at Maya)
  • Rock climbing (located at Maya) 
  • 234 rooms in three 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, International and Mexican, dress code & reservations required
  • Snack bar
  • 2 bars including pool bar
  • Disco (located at Viva Wyndham Maya)
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Gift shop
  • Kids Club
  • Fitness facilities
  • Scuba centre (fee)
  • Spa (fee)
  • Beauty salon (located at Viva Wyndham Maya, fee)
  • Medical/First aid (fee)
  • Free Wi-Fi available at the several hotspots
  • 18-hole golf course 1 minute away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Hair dryer
  • Safety deposit box ($)
  • 32" LCD TV with Cable
  • Iron & Ironing board 
  • 1 King or 2 Queen beds
  • French balcony or terrace
  • Telephone
  • Bathroom with bathtub or shower
  • Crib available upon request

Poolview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Poolview
  • Air-conditioned 
  • 32" LCD TV with Cable
  • Telephone
  • Bathroom with bathtub or shower
  • Hair dryer
  • Iron & Ironing board
  • French balcony or terrace
  • Safety deposit box ($)

Restaurants

El Nopal

  • Buffet for all meals
  • International
  • Theme dinners 

II Palco

  • à la carte for dinner
  • Italian
  • Reservations required

Bamboo

  • à la carte for dinner
  • Asian
  • Reservations required

Xul Ha

  • à la carte for dinner
  • Mayan cuisine
  • Reservations required

Bars

  • Bar Mexicali
  • Pool Bar el Cenote

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Swedish massage 
  • Deep Tissue massage
  • Back & Neck Massage
  • Exfoliations
  • Lomi-Lomi
  • Reflexotherapy
  • Stress Cure Massage
  • Collagen Facial
  • Shiatsu Massage
  • Aromatherapy Massage 
  • Lymphatic Drainage
  • Flash Facial 
  • Sensitive Skin Facial
  • Purifying Facial
  • Deep Cleansing
  • Lifting Facial
  • Renova Combination
  • Ocean Harmony
  • "Tao Spirit" Package
  • "Full Renova Therapy" Package
  • "A New You in 5 Days" Package
  • Reductive
  • Hydro-Nutritive
  • Revitalizing Regenerating 

Exchange Privileges - Guests staying at this hotel can also enjoy the services and facilities of the Viva Wyndham Maya hotel. Guests are able to enjoy, at no additional charge, the "Hacienda Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian pizza pasta restaurant "Miramare" and the Fusion restaurant "Viva Café" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Azteca
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Azteca
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.