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Viva Wyndham Azteca

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Viva Wyndham Azteca is affiliated with the Viva Wyndham Maya, making it a great resort for those wanting to take full advantage of the amenities of two resorts. The size of the Azteca is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Azteca. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Set in a former fishing village along the Riviera Maya, Viva Wyndham Azteca features garden-view guest rooms and suites convenient to scenic area attractions, with all-inclusive meals and snacks, and unlimited alcoholic beverages. Enjoy a choice of speciality restaurants with tasty recipes on the menu like brick oven-baked pizza which is served all day. Families have an array of resort activities, from supervised Viva Kid's Club activities to complimentary non-motorized water-sports. Guests of Viva Wyndham Azteca can play all day at the nearby sister resort, Viva Wyndham Maya.

Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets, including brick oven pizza 
  • Beautiful white sand beach with sun loungers and umbrellas
  • Plenty of sports and activities
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Maya

tripadvisor Traveler Reviews
  • abj_1983 : Ottawa
Wonderful stay at beautiful resort... close to everything

From reading a variety of reviews from poor to excellent I really did let know what to expect. As travellers I must admit my wife and I are pretty easy going and easy to please so keep in mind if you are used to certain levels of quality and comfort. That being said I can say nothing bad about so many parts of this resort. Check in: a breeze. No wait no worries... simply wonderful. Rooms: the room that we stayed in was the standard room. It was clean, nice and comfortable. It wasn't huge but accommodated us nicely. The maid was friendly and thoughtful and provided beautiful towel art. They only stock the fridge once and no alcohol. That being said there was plenty of that at the bars!Food: The buffet was absolutely amazing. Great variety and choice. We did two a pa cartes one was the Mayan and the other the Mexican. Both were fantastic and food was almost to much in terms of portions. One challenge was no AC in buffet area. It was so hot sometimes we waited until an outdoor patio table was available to eat and even then we generally ended our meals very uncomfortable. Eat later or earlier and not as big of a deal. Beach/pool: the beach was clean and we really enjoyed the clear clean water. The pool was beautiful. The only challenge was no drinks in or around the deck. None. My wife had a cup of water and she was told to remove it quite bluntly. That being said we just went to our chairs with a few drinks gobbled them up and swam again. The security is beyond average and don't think you can sneak a drink into the pool we saw many people get "busted". Drinks: All top shelf stuff if you ask for it. 3or 4 varieties of rum, tequila, vodka etc etc etc. They also set up martini bars and a coffee/baileys bar in the afternoon which was very nice. Alex (bartender) deserves a tip or two or three. They were all amazing but he stood out for us. Other guests: were mostly European and mostly of those Italian or German. For the first few days we had no one to talk to (didn't matter we still had fun!) after day 3 a couple from Holland came and a couple from America. They had better language skills and help us to meet others. Other hotel (maya): much larger and more activities. We went a few times but enjoyed the down time at the Azteca Overall: amazing staff and entertainers. Happy I went and would go back

  • SvenjaaK :
Beautiful

We stayed there for two weeks and we can't complain about anything. The hotel is clean, our room was always made carefully. They even put some special kind of bugspray once a week or so that the room will stay bug free, no mosquio bites too. They have good food for breakfast/ lunch/ dinner, and also the a la cart restaurants are delicious, they say you have to book one week before but if you're late and you ask they will usually find a place for you. The staff is always very friendly and try their best. The beach is a dream, although there's seaweed (I don't know if it's there all year but I guess not) you'll find a nice place under the palm trees to get some shade. It's 20 minutes away from 5th avenue by feet and 5 minutes with taxi for 90 pesos. All in all we would recommend this hotel to anyone. You can have fun, hang out and relax.

  • idiotbox79 : London, Canada
Amazing

Visited this resort last week and was thoroughly impressed with the service and quality of the resort. The beach had appropriate shade and was clean. The staff was super friendly and on top of everything. Lots of excursions and I strongly recommend Xcaret (Eco park), book this excursion on the plane if possible as through the resort it is quite pricey.

  • Brenda R :
Best place ever!!!

A huge thank you to the staff at the Viva Wyndham Azteca!!! We had a wonderful vacation! The very best of weather, amazing variety of food! All delicious and fresh! We never tired of the buffet as there was always something new to try! The alacarte options were wonderful! Even got to try the sister resort a short walking distance from our hotel. We felt totally safe and were truly catered to. The staff were so hard working and pleasant. The ocean was warm and wonderful!!! Thank you to everyone who made our trip so wonderful. We will definitely be back for another vacation 😁

  • marisam312773 : Chicago, Illinois
Second Review

This is my second review of Viva Azteca. Still love the hotel and location of it but I was slightly disappointed . The animation team did not display much enthusiasm like in prior visits but they were vindicated with their Game Show performance. Manuel, the bald older but sexy guy, and the dark skinned male with long hair put effort into the show some of the others just went through the motions. Oooh almost forgot the Italian animation guy, he also put effort into his performance. I feel that the quality of the buffet food went down, however, we were impressed with the service provided by Samuel. The food from the pool side bar is great loved the burgers and spring rolls. People at the front desk were rude as usual as well as the guy giving out the burgers at the pool side bar, and the guy handing out the kayaks (the guy handing out the kayaks at the beach was the same guy that played the husband in Maria Maria on gameshow night on 06 Sep 17. Lastly, Manuel at the front desk/bell boy would go out of his way to provide you with assistance . The last review in 2016 I gave it 4/5 this time 3/5. Love the playacar area might try another hotel visit next time.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks - International brands, Domestic beer and House Wine from 10am-2am
  • Room service
  • Kayaking
  • Windsurfing
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Fitness facilities
  • Tennis with instruction
  • Use of bicycles
  • Volleyball
  • Soccer
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (Volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze (located at Maya)
  • Rock climbing (located at Maya) 
  • 234 rooms in three 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, International and Mexican, dress code & reservations required
  • Snack bar
  • 2 bars including pool bar
  • Disco (located at Viva Wyndham Maya)
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Gift shop
  • Kids Club
  • Fitness facilities
  • Scuba centre (fee)
  • Spa (fee)
  • Beauty salon (located at Viva Wyndham Maya, fee)
  • Medical/First aid (fee)
  • Free Wi-Fi available at the several hotspots
  • 18-hole golf course 1 minute away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Hair dryer
  • Safety deposit box ($)
  • 32" LCD TV with Cable
  • Iron & Ironing board 
  • 1 King or 2 Queen beds
  • French balcony or terrace
  • Telephone
  • Bathroom with bathtub or shower
  • Crib available upon request

Poolview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Poolview
  • Air-conditioned 
  • 32" LCD TV with Cable
  • Telephone
  • Bathroom with bathtub or shower
  • Hair dryer
  • Iron & Ironing board
  • French balcony or terrace
  • Safety deposit box ($)

Restaurants

El Nopal

  • Buffet for all meals
  • International
  • Theme dinners 

II Palco

  • à la carte for dinner
  • Italian
  • Reservations required

Bamboo

  • à la carte for dinner
  • Asian
  • Reservations required

Xul Ha

  • à la carte for dinner
  • Mayan cuisine
  • Reservations required

Bars

  • Bar Mexicali
  • Pool Bar el Cenote

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Swedish massage 
  • Deep Tissue massage
  • Back & Neck Massage
  • Exfoliations
  • Lomi-Lomi
  • Reflexotherapy
  • Stress Cure Massage
  • Collagen Facial
  • Shiatsu Massage
  • Aromatherapy Massage 
  • Lymphatic Drainage
  • Flash Facial 
  • Sensitive Skin Facial
  • Purifying Facial
  • Deep Cleansing
  • Lifting Facial
  • Renova Combination
  • Ocean Harmony
  • "Tao Spirit" Package
  • "Full Renova Therapy" Package
  • "A New You in 5 Days" Package
  • Reductive
  • Hydro-Nutritive
  • Revitalizing Regenerating 

Exchange Privileges - Guests staying at this hotel can also enjoy the services and facilities of the Viva Wyndham Maya hotel. Guests are able to enjoy, at no additional charge, the "Hacienda Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian pizza pasta restaurant "Miramare" and the Fusion restaurant "Viva Café" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Azteca
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Azteca
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.