Viva Wyndham Azteca

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Our Opinion

The Viva Wyndham Azteca is affiliated with the Viva Wyndham Maya, making it a great resort for those wanting to take full advantage of the amenities of two resorts. The size of the Azteca is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Azteca. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Set in a former fishing village along the Riviera Maya, Viva Wyndham Azteca features garden-view guest rooms and suites convenient to scenic area attractions, with all-inclusive meals and snacks, and unlimited alcoholic beverages. Enjoy a choice of speciality restaurants with tasty recipes on the menu like brick oven-baked pizza which is served all day. Families have an array of resort activities, from supervised Viva Kid's Club activities to complimentary non-motorized water-sports. Guests of Viva Wyndham Azteca can play all day at the nearby sister resort, Viva Wyndham Maya.

Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets, including brick oven pizza 
  • Beautiful white sand beach with sun loungers and umbrellas
  • Plenty of sports and activities
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Maya

tripadvisor Traveler Reviews
  • Humberto D : Germany
Good Option, But Could be better

To make a Long history short, the hotel is ok, but that's it. They have a lot of different room types. Some are bad. Bathroom must be renovated (like the ones that start with 3000) or no window ( for one person). Some are near oder resorts, and they have shows at night and could be a problem to sleep. Always ask for a room near to swimming pool ( start with 1000). The rooms are a little smelly because of the humidity. The balconies are very very small. Food is ok. For the drinks as all orders all inclusive...They have some restaurants a la Carte and u can book 3 times per week. If u are staying in the Viva Azteca u can also enjoy the Viva Maya. They are almost the same, but the Viva Maya is clouded. About the restaurants: Hacienda Don Diego (Viva maya) is nice to take pictures with a Mexican costume. The Mayan ( Viva Azteca) restaurant is nice. Don't go to the Asian one! ( I think the name is Bamboo by Viva Azteca). In all that ones the food is not special. Taste the same at the main restaurant - Only decorated.The shows are disappointing and the entertainment team is to young and with a lack of experience.The gym is very old and small, and no air conditioning!The Viva maya has more activities like a circus class etc. The hotels stay inside a closed condominium (Playacar) with a lot of security checks. They have bicycles, but u can only use the bicycles inside the condominium and till 5pm . Very disappointing because the city is like 20 minutes walking and u are not able to use a bike. They also do not have lockers for the bikes.Inside the condominium they have some shops, but always better goes to the city. The people are very friendly and helpful. As u probably read somewhere, there is a seaweed problem in all this region and there are days that is gonna to irritate u, but enjoy ur vacations....

  • bisondk : Edmonton, Canada
Great place

Great resort beautiful beach, close enough to playa to walk into town. Had a great time riding one of the bikes the resort has. Food is great lots of choices. This will be our third time going back in November can't wait.Dave & Kelly H

  • BizHappy : Madison, Wisconsin
Great resort and other pointers for a good vacation

First, I want to be clear: this is a 3-3.5 star resort. Expecting something better for the price you paid isn't reasonable. I went on a family trip and enjoyed it very much. Stayed late June/Early July '17. Had two rooms: king for my wife and I, and a room with two double beds for our 4 teenage children.Here's the breakdown:Staff: everyone was very friendly/accommodating. Tips are a good gesture for their hard work, and go a long way at the bar. Don't forget to tip the cleaning ladies upon your departure. Rooms: were basic, but clean/adequate, air conditioner worked well, bed was fine, bathroom was ok (although our room had a bit of a slight musty smell - suspected some plumbing issues but nothing terrible). Again, it's 3-3.5 stars and has some expected 'wear & tear'. Doors are thin, so be aware so as to not disturb neighbors or embarrass yourself... suggest you pay the $3-4/day for the safe to keep passports and other important belongings 'safe'. Cleaning crew did well too.Food: buffet was very good compared to other all-inclusives I've been to (quite a few). Restaurants were awesome, ate at Italian/steak, Bamboo/Asian, and at Mexican (in sister resort Maya) - all were great. Even had my first tequila shots with my two boys over dinner! (Over 18 and legal in Mexico). Kids' favorite was Bamboo. Snack bar by pool was surprisingly decent and staff cleaned up after guests frequently/well - just beware of leaving your plate unattended or the hungry crows will get your food! We ate lunch there a couple of times when too lazy/wet for buffet.Bars: again, perfect for the price paid. They had both generic liquor for cocktails and real stuff for mixed drinks (they had Bacardi for my rum & coke, as well as Jimador tequila). I also enjoyed getting real cappuccinos before the noon hour. Never waited in line more than a couple of minutes (exception was at the Mexicali bar after the night show rush of people as the party started). Nice touch were snacks/peanuts at the Mexicali bar. Enjoyed playing card games in their lounging area.Facilities: the beach is amazing and one of the best in the riviera maya (in my opinion). Clear/blue water and no rocks at the bottom which can't be said for other resorts. I stayed with the fam at the sister Maya property 3 years prior, and can say we enjoyed this one more. why? less crowded, less loud activity/music at pool, shorter lines at bar, etc. You can go to Maya when/if you want to (although we really didn't feel the need to - the only thing I missed was archery - otherwise, outside the one dinner reservation, didn't need to go over there)... We actually liked how quickly you could get around the smaller Azteca resort. Liked kayaking and catamaran. Girls enjoyed painting ceramics at the cart, which only cost a few bucks each. My son enjoyed playing beach soccer with folks from other parts of the world - great way to meet others. One suggestion is to get out to the pool early if you want a spot, although be aware that pool security do monitor folks who try to 'reserve' spots by dropping their items off early and leaving the pool (we saw a couple of folks whose items were removed when they left for more than an hour). We got around that by taking turns going for breakfast. My kids also made use of the gym and based on the fact they went daily, I'm guessing it wasn't too bad. Bike rental closes at 5pm and they don't have locks/chains for you to borrow if you intend on going into town by bike.Entertainment: Night shows were a bit 'spotty' and not always appropriate for a family audience (thinking Mrs Azteca competition). Did enjoy the international show. As most all-inclusives, the shows are put on by the same staff/kids that work throughout the day on activities, so you shouldn't go in with high expectations. In general, they work hard and do a good job. DJ at the Mexicali bar was ok - music is driven by that night's resort theme. If you want more of a nightclub atmosphere, head over to the Maya resort - it's a 10 min walk. Location: I really love the Playacar area. It's a gated community, so harder for unwanted folks to get inside, but within walking distance to Playa Del Carmen. Felt perfectly safe at night walking to/from the town (5th avenue) with the fam... plenty of folks from other resorts walking around that area, so didn't feel dangerous. When you leave/get into the town (Playa del Carmen) just take typical precautions and don't go into dark streets/less crowded areas. Note that there are gatekeepers sometimes that will ask too see your resort wristband before re-entering Playacar neighborhood. Playacar is also fairly close to Xplor. If you are traveling with teens, this park is awesome (ziplining, underground river, buggys, etc). It might seem a bit expensive, but considering it includes unlimited lunch buffet/smoothie bar, it's a great deal. And let me say the park is clean, well maintained, and safety is a big deal to them, so rest assured it's good. Taxi from Playacar was about $20 each way for six of us (van). Have hotel reception call one for you. On the way back, there are plenty of taxis available at park exit - they are organized, just make sure you agree on price.Transportation: We used a van service (FAMAR) to/from airport that was private and cost $120 roundtrip for the six of us w/luggage. Tipped the driver $10-15 bucks each way for good form. I've used that service multiple times and they are very reliable. I don't recommend shared shuttle service as it may take hours to get to your hotel while others a dropped off at their hotels... not to mention the randomness of time being picked up when returning. Private = less variable/more predictable... you really can't beat $60 each way for 6 people and FAMAR seems like a very serious business - I highly recommend them.General observations: high concentration of europeans - italian and german primarily. This didn't really bother me, but instead took as an opportunity to try and learn/practice some italian. :) They even have dedicated entertainment/activity staff for the italian guests. I felt this resort was definitely a worthwhile vacation stay for the price. My kids really enjoyed it. I'd highly recommend to the not-so-picky traveller.

  • kim g :
Nice

Hey this is rob Theroux I've been to this resort 5 times now and just say I love it ....am going back this nov.....love every thing about this place....that's why I felt I had to right a review......you will not be disappointed....thank robb

  • Dale S : Carrollton, Texas
Great place, if you are 21 and attractive

I have been to this resort twice now. It is a beautiful, resort, right on the beach, all inclusive, seems like the perfect spot. And it is a wonderful stay. First time, I was stressed out, and just wanted to veg on a beach, which I did. Second time, I wanted to have a little fun. The Activities staff ignore you, unless you are in your 20's, and stood there talking to them as they walked away. They were very keen to sell us tickets to Coco Bongo, a local nightclub. They said that we would have an escort that was with us the whole way, get a van to pick us up, and bring us back. NONE OF THAT HAPPENED. After an hour of asking about the escort, a guy showed up, an hour an a half late, put us in a taxi, that we had to pay for, then took us to the door, then left. As this was a major push for the resort, I anticipated more effort put into it. I would expect better from Wyndham. Then, my companion injured her leg, the Doctor that was suppose to be on site, is not $250 just to show up. I put her in a taxi and went downtown to one, and spent $120 for Doctor and medicine. Then, the Resort Staff gave me grief about feeding her. I will never come back to this resort, unless I want to sit on a beach and not be bothered.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks - International brands, Domestic beer and House Wine from 10am-2am
  • Room service
  • Kayaking
  • Windsurfing
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Fitness facilities
  • Tennis with instruction
  • Use of bicycles
  • Volleyball
  • Soccer
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (Volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze (located at Maya)
  • Rock climbing (located at Maya) 
  • 234 rooms in three 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, International and Mexican, dress code & reservations required
  • Snack bar
  • 2 bars including pool bar
  • Disco (located at Viva Wyndham Maya)
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Gift shop
  • Kids Club
  • Fitness facilities
  • Scuba centre (fee)
  • Spa (fee)
  • Beauty salon (located at Viva Wyndham Maya, fee)
  • Medical/First aid (fee)
  • Free Wi-Fi available at the several hotspots
  • 18-hole golf course 1 minute away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Hair dryer
  • Safety deposit box ($)
  • 32" LCD TV with Cable
  • Iron & Ironing board 
  • 1 King or 2 Queen beds
  • French balcony or terrace
  • Telephone
  • Bathroom with bathtub or shower
  • Crib available upon request

Poolview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Poolview
  • Air-conditioned 
  • 32" LCD TV with Cable
  • Telephone
  • Bathroom with bathtub or shower
  • Hair dryer
  • Iron & Ironing board
  • French balcony or terrace
  • Safety deposit box ($)

Restaurants

El Nopal

  • Buffet for all meals
  • International
  • Theme dinners 

II Palco

  • à la carte for dinner
  • Italian
  • Reservations required

Bamboo

  • à la carte for dinner
  • Asian
  • Reservations required

Xul Ha

  • à la carte for dinner
  • Mayan cuisine
  • Reservations required

Bars

  • Bar Mexicali
  • Pool Bar el Cenote

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Swedish massage 
  • Deep Tissue massage
  • Back & Neck Massage
  • Exfoliations
  • Lomi-Lomi
  • Reflexotherapy
  • Stress Cure Massage
  • Collagen Facial
  • Shiatsu Massage
  • Aromatherapy Massage 
  • Lymphatic Drainage
  • Flash Facial 
  • Sensitive Skin Facial
  • Purifying Facial
  • Deep Cleansing
  • Lifting Facial
  • Renova Combination
  • Ocean Harmony
  • "Tao Spirit" Package
  • "Full Renova Therapy" Package
  • "A New You in 5 Days" Package
  • Reductive
  • Hydro-Nutritive
  • Revitalizing Regenerating 

Exchange Privileges - Guests staying at this hotel can also enjoy the services and facilities of the Viva Wyndham Maya hotel. Guests are able to enjoy, at no additional charge, the "Hacienda Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian pizza pasta restaurant "Miramare" and the Fusion restaurant "Viva Café" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Azteca
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Azteca
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.