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Viva Wyndham Azteca

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
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Our Opinion

The Viva Wyndham Azteca is affiliated with the Viva Wyndham Maya, making it a great resort for those wanting to take full advantage of the amenities of two resorts. The size of the Azteca is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Azteca. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Set in a former fishing village along the Riviera Maya, Viva Wyndham Azteca features garden-view guest rooms and suites convenient to scenic area attractions, with all-inclusive meals and snacks, and unlimited alcoholic beverages. Enjoy a choice of speciality restaurants with tasty recipes on the menu like brick oven-baked pizza which is served all day. Families have an array of resort activities, from supervised Viva Kid's Club activities to complimentary non-motorized water-sports. Guests of Viva Wyndham Azteca can play all day at the nearby sister resort, Viva Wyndham Maya.

Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets, including brick oven pizza 
  • Beautiful white sand beach with sun loungers and umbrellas
  • Plenty of sports and activities
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Maya

tripadvisor Traveler Reviews
  • George S :
Great beach , but ....

I had high hopes for this resort but was disappointed. As a previous reviewer noted , management just doesn't seem to take care of ,or care about --- so many little things ( and some big things ) that could be done differently ---- that could boost this resort up in the rankings of Playa resorts .I won't list anything -- management surely knows --- as many reviewers have already talked about . And I don't think we are negative, picky people - --- it's just that we have been to over a dozen different resorts up and down the Mayan Riviera --- and this resort just doesn't compare - even to ones comparable or lesser in price. But again - the beach area is wonderful, and they worked hard to keep it so . And we were happy with housekeeping . The Playacar gated community always feels safe , unfortunately we did not feel as comfortable inside the resort itself -- as many of the other guests were just plain rude.

  • Jesusfamily : South Bend, Indiana
Great staff, small changes would go a long way

We came here after trying resorts in Cancun.. the atmosphere is a lot calmer, and different than Cancun resorts- this resort caters mostly to Europeans, especially Italians, but also many Germans and French..Native English speakers was a rarity..for us, not a problem, but we can see how it could make Americans feelUncomfortable. Cons: small pool, not enough chairs in the pool area. They make you pay for a room safe ($2 per day), they are stingy on the bottled water in the room( 1 per room[yes, not per person]). Also, most of the activities are by the beach, few poolside. And many activities happened at the same time, versus at different times . There's no game room, only 1 ping pong table. Also, because it's mostly for Europeans, you will see some topless sunbathing, so be prepared.:)Pros: beach area is beautiful and big beach front, water is clear, staff is amazing, multilingual and friendly. All the restaurants in the evening were great. If you like Seafood, Mediterranean restaurant is a MUST!!. Our favorites were the seafood restaurant and the Viva Cafe, but the Mexican one is really good too. We liked having access to the other resort( Viva Maya). Great location, with a small mall like area to purchase souvenirs. They have lots of water activities to do.Suggestions for improvement:1. Bring in more chairs by the pool2. Stagger the activities so they are not all happening at the same time3. Allow at least 2 bottles of water per person, per room4. Open the workout room earlier in the day( currently opens at 8 am)5. Create a game room( or at least buy another ping pong table) with pool, ping pong, and fussball for things to do in the evening.Overall a good experience, but I don't think good enough to return...

  • Lisa M : Arlington, Minnesota
Great Resort, Great Vacation!!!

I read alot of the reviews before I visited the Azteca, and I think most of the negative ones had to be from some picky, closed minded people. We had a great time, staff was absolutely friendly, drinks were plenty strong and a huge variety, beach was great, plenty of chairs, rooms were clean, check in was quick and easy, tons of staff always keeping the property clean and location was perfect!!! We loved the smaller resort atmosphere. There weren't a ton of little kids or partying teens, and it wasn't over crowded. It seems more of a mid to late age group, which was very relaxing. Yes, they do charge $2 a day for the in room safe...no big deal. Yes, you can only book a few nights at the ala carte restraurants but that's because they're not very big and they want many guests to have the opportunity to go to them. We went to bamboo at the Azteca, and Miramare(italian) and the mexican one at the Viva Maya and they were all terrific! Make sure that you book these restaurants the day you check in, or you may not be able to get a reservation. The beach did have some seaweed, but this time of year you can only keep it so clean, it didn't ruin our beach experience at all. There is a towel card they give you and yes, if you lose your towel it's a $20 fee. If you saw the beach towels, you'd understand why...they are very nice and HUGE! This rule obviously helps the issue of people stealing them. And it was so nice being able to use all the facilities at the Viva Maya. We had a great time and will DEFINITELY be going back!!!

  • barbmetz : East Greenbush, New York
Fun, Friendly, Fine Food

This is a fantastic, smallish resort that we return to yearly. The staff must be treated well, as they seem to be stable year after year and remember us! We know them, as well, and know they will be there for our comfort. The food is excellent, the main buffet having so many choices that are healthy that I don't gain weight when I'm there. The restaurants and buffet emphasize service with linen napkins for every meal. Every restaurant has a theme cuisine and the choices are well prepared and artistically presented. We ate in the courtyard every breakfast and lunch; the courtyard looks Old World with tiled roofs surrounding a plaza with a grand center fountain. Everyone from the maids, bartenders, waiters and other staff are always friendly and go out of their way to make the visit a success. We have never encountered a sour attitude. The best part of the vacation is the Animaciones Staff, young people who get those, who wish to be involved, involved in Aqua Gym, Bocce, Beach Volleyball, Salsa Dance lessons, and Zumba to name a few actividades. There is a show nightly, most of which involve very professional dancing from the Animaciones Staff. After the show they come down to the open air bar and dance with the patrons. My husband has a bum knee so they filled in for him. Sometimes they get everyone doing a Latin Line Dance kind of thing. Great fun and a chance to practice Salsa or Bachata Dancing from the lesson that day. Every restaurant meal was exquisite; you can go to restaurants at Viva Wyndham Azteca or Viva Wyndham Maya just up the beach. We've been to other All-Inclusives but highly recommend Viva Wyndham Azteca for all previously mentioned reasons. It seems to be just the right size to have many opportunities for fun, but small enough to meet people. We have met people from all over Europe, North and South America and love that experience, as well. Being close to Playa Del Carman and some of the Yucatan ruins and snorkeling, parasailing, etc. is another benefit!

  • linda604527 : North Vancouver, British Columbia
My Vacation

I really liked this hotel. The food was good, the staff were nice, the place was clean and it was nice that it was a smaller hotel. If you felt like staying up late and partying, you could go over to the sister hotel next door. If you wanted peace and quiet, you stayed here. I did get sick on this trip unfortunately, not sure if it was from the food or if it was viral, cause my boyfriend got the same thing when we got back. So just make sure you wash your hands and always eat food that has not been sitting out for a while.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks - International brands, Domestic beer and House Wine from 10am-2am
  • Room service
  • Kayaking
  • Windsurfing
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Fitness facilities
  • Tennis with instruction
  • Use of bicycles
  • Volleyball
  • Soccer
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (Volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze (located at Maya)
  • Rock climbing (located at Maya) 
  • 234 rooms in three 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, International and Mexican, dress code & reservations required
  • Snack bar
  • 2 bars including pool bar
  • Disco (located at Viva Wyndham Maya)
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Gift shop
  • Kids Club
  • Fitness facilities
  • Scuba centre (fee)
  • Spa (fee)
  • Beauty salon (located at Viva Wyndham Maya, fee)
  • Medical/First aid (fee)
  • Free Wi-Fi available at the several hotspots
  • 18-hole golf course 1 minute away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Hair dryer
  • Safety deposit box ($)
  • 32" LCD TV with Cable
  • Iron & Ironing board 
  • 1 King or 2 Queen beds
  • French balcony or terrace
  • Telephone
  • Bathroom with bathtub or shower
  • Crib available upon request

Poolview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Poolview
  • Air-conditioned 
  • 32" LCD TV with Cable
  • Telephone
  • Bathroom with bathtub or shower
  • Hair dryer
  • Iron & Ironing board
  • French balcony or terrace
  • Safety deposit box ($)

Restaurants

El Nopal

  • Buffet for all meals
  • International
  • Theme dinners 

II Palco

  • à la carte for dinner
  • Italian
  • Reservations required

Bamboo

  • à la carte for dinner
  • Asian
  • Reservations required

Xul Ha

  • à la carte for dinner
  • Mayan cuisine
  • Reservations required

Bars

  • Bar Mexicali
  • Pool Bar el Cenote

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Swedish massage 
  • Deep Tissue massage
  • Back & Neck Massage
  • Exfoliations
  • Lomi-Lomi
  • Reflexotherapy
  • Stress Cure Massage
  • Collagen Facial
  • Shiatsu Massage
  • Aromatherapy Massage 
  • Lymphatic Drainage
  • Flash Facial 
  • Sensitive Skin Facial
  • Purifying Facial
  • Deep Cleansing
  • Lifting Facial
  • Renova Combination
  • Ocean Harmony
  • "Tao Spirit" Package
  • "Full Renova Therapy" Package
  • "A New You in 5 Days" Package
  • Reductive
  • Hydro-Nutritive
  • Revitalizing Regenerating 

Exchange Privileges - Guests staying at this hotel can also enjoy the services and facilities of the Viva Wyndham Maya hotel. Guests are able to enjoy, at no additional charge, the "Hacienda Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian pizza pasta restaurant "Miramare" and the Fusion restaurant "Viva Café" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Azteca
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Azteca
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.