Viva Wyndham Azteca

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Our Opinion

The Viva Wyndham Azteca is affiliated with the Viva Wyndham Maya, making it a great resort for those wanting to take full advantage of the amenities of two resorts. The size of the Azteca is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Azteca. From the buffets to the a la cartes, all of the food maintains high quality and great taste. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Set in a former fishing village along the Riviera Maya, Viva Wyndham Azteca features garden-view guest rooms and suites convenient to scenic area attractions, with all-inclusive meals and snacks, and unlimited alcoholic beverages. Enjoy a choice of speciality restaurants with tasty recipes on the menu like brick oven-baked pizza which is served all day. Families have an array of resort activities, from supervised Viva Kid's Club activities to complimentary non-motorized water-sports. Guests of Viva Wyndham Azteca can play all day at the nearby sister resort, Viva Wyndham Maya.

Location: On the beach, 5 minutes to Playa del Carmen, 60 minutes to Cancun, 50 minutes from the airport.

  • Nice selection of specialty restaurants and buffets, including brick oven pizza 
  • Beautiful white sand beach with sun loungers and umbrellas
  • Plenty of sports and activities
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Maya

tripadvisor Traveler Reviews
  • panamaadam : panama city
alright good location

Was just there for two nights and it was alright but nothing special. I spent 6 nights at a much nicer all inclusive. The location is great within walking distance to Playa del Carmen and the beach is great. Lots of activities. Food was just alright. In the buffet there is too much pork. The free wifi was bad and $15 a day in the room is too expensive. Too many smokers. Menus are annoying as they are in 5 or 6 languages. Translations are not accurate. The pool was just a pool with no special features. No Waterfall, jumping rock, slide. Jacuzzi is not hot in fact it is a cold sitting pool. Could not use the water sports as the staff said it was too rough.

  • 200cynthial : Zionsville, Indiana
Fantastic family vacation

This was our first visit to the Playa del Carmen area and an all-inclusive and it certainly will not be our last. We vacationed with our children and their spouses and 4 and 1 year old grandchildren. The resort is small enough that everything was easily accessible. The beach was absolutely amazing with plenty of shade and beach chairs available. The pool was beautiful. Our 4 year old grandchild loved the fantastic kids club--one of the best programs we have experienced. Drinks and food were readily available. We ate at both the buffet and specialty restaurants which were very good. Our only complaint is that the buffet opened at 12:30 and 6:30 ...a little late for the little ones who need to eat earlier. The rooms were simple but clean and the grounds were lovely. We loved borrowing free bikes and and also walking into town which was just a quick 15 minutes. Taxis are also available at very reasonable rates. Service everywhere was the best. We will definitely be returning as everyone in the family agreed this was our best vacation ever. Lots of activities were available all day but we did not feel pressured to participate. Our son was thrilled that kayaks and sailboats were available free of charge.We had requested first floor rooms but when we arrived only third floor rooms were available (no elevator!) We were promised first floor rooms together on the second day and the front desk staff was true to their word and switched us to first floor rooms near the pool right next to each other (we had three rooms.) This worked out great with the little ones and for their parents who could sit outside on the patio as their children slept. Again, we could not have experienced a better vacation. We will definitely return to the Wyndham Viva Azteca on our next vacation.

  • Bo R : Earlysville, Virginia
Attention to detail from a very attentive staff

The resort is about an hour's drive from Cancun, Mexico, and it is behind protective and monitored gate, which protects a complete neighborhood of homes and other resorts in the area. One could not just drive in without a reason or purpose. Everyone from the desk staff to the maid service went out of their way to make our stay as pleasant as possible. This is an "all inclusive" which makes it nice that you don't have to carry your wallet everywhere. You receive an armband at check-in which entitles you to the buffet food and bars located around the complex. The rooms were clean and well apportioned, and the maids did a spectacular job of cleaning while we were out each day. We were there during a busy season, but you never had to stand in lines for service. I would definitely go back and try to stay longer next time!

  • Va t :
Very average not a 4 stars

this hotel pics do not reflect the level of amenities you will get there. It is very average. You will also have to pay for everything, such as your internet very expensive and lame ($US 35 per device!!!!) and your locker.

  • Manley M :
First time vacation

First time in a all inclusive resort, I found this hotel to be average, I was expect it to be a great resort from all the reviews that I read, I read review after review so my wife and I picked this one expecting us to have a fun time, we stayed in room 2145 and it was on ground level and pretty central to everything, the room was ok, could hear everyone walking by and listen to the nightly entertainment every night, while trying to sleep. The pool was super cold so didn't really hit up the pool, tried twice and that was enough for me. There is lots of shade and lots of chairs so you don't need to reserve them early always went there in the afternoon and found a chair with ease. The beach was nice and loved just walking there because it was beach front property. The food was ok,but get tired of it quick and I ain't a picky eater,but after the 3rd day we were starting to eat else where e.g. 5th ave or just on excursions. We book 2 excursions one on a catamaran and another to xel-ha, defiantly recommend both of those excursions but we book them with ease at the hotel. One we book with the hotel and other with our sunwing rep, both nice and easy and everything well organized. I am planning another trip to Mexico but I will not try this hotel again, Too plain for my experience.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining w/reservations
  • All drinks - International brands, Domestic beer and House Wine from 10am-2am
  • Room service
  • Kayaking
  • Windsurfing
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Fitness facilities
  • Tennis with instruction
  • Use of bicycles
  • Volleyball
  • Soccer
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (Volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze (located at Maya)
  • Rock climbing (located at Maya) 
  • 234 rooms in three 3-storey buildings
  • 1 buffet restaurant
  • 3 a la carte restaurants: Italian, International and Mexican, dress code & reservations required
  • Snack bar
  • 2 bars including pool bar
  • Disco (located at Viva Wyndham Maya)
  • 1 pool
  • Jacuzzi
  • Tennis court
  • Gift shop
  • Kids Club
  • Fitness facilities
  • Scuba centre (fee)
  • Spa (fee)
  • Beauty salon (located at Viva Wyndham Maya, fee)
  • Medical/First aid (fee)
  • Free Wi-Fi available at the several hotspots
  • 18-hole golf course 1 minute away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Air-conditioned
  • Hair dryer
  • Safety deposit box ($)
  • 32" LCD TV with Cable
  • Iron & Ironing board 
  • 1 King or 2 Queen beds
  • French balcony or terrace
  • Telephone
  • Bathroom with bathtub or shower
  • Crib available upon request

Poolview Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 1 King or 2 Queen beds
  • Poolview
  • Air-conditioned 
  • 32" LCD TV with Cable
  • Telephone
  • Bathroom with bathtub or shower
  • Hair dryer
  • Iron & Ironing board
  • French balcony or terrace
  • Safety deposit box ($)


El Nopal

  • Buffet for all meals
  • International
  • Theme dinners 

II Palco

  • à la carte for dinner
  • Italian
  • Reservations required


  • à la carte for dinner
  • Asian
  • Reservations required

Xul Ha

  • à la carte for dinner
  • Mayan cuisine
  • Reservations required


  • Bar Mexicali
  • Pool Bar el Cenote

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's section of main pool. Babysitting service available. (fee)


  • Hot Stone Massage
  • Swedish massage 
  • Deep Tissue massage
  • Back & Neck Massage
  • Exfoliations
  • Lomi-Lomi
  • Reflexotherapy
  • Stress Cure Massage
  • Collagen Facial
  • Shiatsu Massage
  • Aromatherapy Massage 
  • Lymphatic Drainage
  • Flash Facial 
  • Sensitive Skin Facial
  • Purifying Facial
  • Deep Cleansing
  • Lifting Facial
  • Renova Combination
  • Ocean Harmony
  • "Tao Spirit" Package
  • "Full Renova Therapy" Package
  • "A New You in 5 Days" Package
  • Reductive
  • Hydro-Nutritive
  • Revitalizing Regenerating 

Exchange Privileges - Guests staying at this hotel can also enjoy the services and facilities of the Viva Wyndham Maya hotel. Guests are able to enjoy, at no additional charge, the "Hacienda Don Diego" Mexican Restaurant the "Portofino" Mediterranean restaurant, the Italian pizza pasta restaurant "Miramare" and the Fusion restaurant "Viva Café" at the sister resort Viva Wyndham Maya (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Viva Wyndham Azteca
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Azteca
Paseo Xaman-Ha, Lote Holetero No. 8, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.