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Viva Wyndham Maya

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Viva Wyndham Maya is affiliated with the Viva Wyndham Azteca, making it a great choice for those wanting to take full advantage of the amenities at two resorts. The size of the Maya is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Maya. From the buffets to the a la cartes, all of the food maintains high quality and great taste. You can also get reservations for the sister resort, the Azteca. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Managed by the popular Viva Resorts chain, the Viva Wyndham Maya offers an atmosphere of never-ending fun. The European influence of its owners shines through with tastefully delicious menus, excellent entertainment and friendly service while offering true Mexican charm and comfort! A great choice for a fun-filled family vacation as well. Kids will love the action packed Fun Club, where they'll build sandcastles and play in mini-tournaments.

Location: Directly on Playacar beach, 5 minutes to Playa del Carmen, 60 minutes from Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets
  • Beautiful white sand beach with sun loungers and umbrellas
  • Lots of fun activities like trapeze lessons and juggling classes for adults and kids
  • Kids Club has a  separate pool, playground, and clubhouse
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Azteca

tripadvisor Traveler Reviews
  • Carol155021 : Windsor, Canada
Perfect weather Feb. 6-13 2017

Positives - all rooms are non- smoking and separate areas on beach for non-smokers and smokers, healthy food options, booked the reservation only restaurants quickly, dining room staff were all very attentive and helpful, 30 minute walk down the beach to Playa del Carmen, different mexican foods on the buffet every day to try but many traditional choices for the less daring. Great coffee. Best "snack bar" buffet we have ever seen, open almost 24 hours.Negatives - Rooms seemed damp despite ac, must pay $2.00/day for safe (include it... in an all-inclusive), house wine, both red and white, were awful, only get a coffee maker in your room if you belong to the Viva Membership Club

  • robert L :
Great Time in Mexico

Thoroughly enjoyed our stay in the Mayan Riviera ..... perfect weather plenty of nature to enjoy. Snorkeling was fantasticvisited the Mayan ruins. Enjoyed a day and Playa Del Carmen .... Wyndham gave us great value for seven day stay all inclusive

  • Judith M :
Wonderful holiday!

Just returned from a wonderful holiday in Playacar/Playa del Carmen at Viva Wyndham Maya.A week ago we were sitting in the sun at the Hotel and now we are back in Winnipeg with the snow.What a lovely place! The staff were all friendly, efficient and very hard workers. The hotel was immaculate, including the grounds, rooms and restaurants .There were always clean towels in our room and the room it's self was impressive. We were also lucky to have a fridge, which was nice, but not a necessity. You were always able to get fresh water etc. pretty well 24/7.Lots of pool areas and no problem finding a lounge chair.We did go to dine at some of the à la cartes. The Miramar was impressive, although we did feel a little rushed.We were impressed by the buffet, it had many choices which were changed on a daily basis. Coffee, tea,water and wine were refilled at the table and dirty dishes removed promptly.The staff in the restaurants were very friendly and helpful.A special mention and thank you to Nina at Guest Services.We had a problem with our trip to Chichen Itza. The company we booked with did not have a permanent representative at the hotel. She telephoned for us and the booking was confirmed.I also lost my hat, I hate hats, it was found and returned to me by Nina. I guess I should say thank you again.The location of the hotel is perfect. It is in a beautiful area,great walking and a small market across the road. My daughter used the bike service and cycled to 5th Ave.Thank you again to everyone who made our stay perfect, from cleaning staff to bar and restaurant staff and guest services.We will be back.Jude

  • rock_bend : St. Peter, MN
The pool and grounds make this place tolerable

We stayed at the Azteca but had access to the Maya through their resort reciprocity. My kids (ages five, nine, and twelve) loved the Maya's beautiful pool. The grounds are truly lovely and worth exploring. We ate breakfast at the buffet and found the food to be plentiful but of varying quality. If you're looking for peace and quiet, the Viva Wyndham brand is probably not your scene. It was very busy and loud here, but my kids really loved the pool and the all-inclusive aspects of drinks and snacks that the wristband offers.

  • Jessica G : Longueuil, Quebec, Canada
4 day vacation

We stayed 4 days here in may 2016. Had a great week! Staff was very nice, never had a problem. Food was good at the buffet and also at the pool buffet. Really didn't like the Italian restaurant but the Mexican one was great. It's a nice resort . The pool isin't that big but the beach is nice, alot of waves but that's Mexico :) The shows at night we're really good. There's a beautiful outdoor lobby but you couldn't hardly stay there if you don't smoke, that's were all the smokers are... Also, that's the only place to get free wifi but it was terrible, so slow if you were even able to get online!!!!! ...Location of the hotel is good, pretty close to playa del carmen (the town). We rented bikes at the hotel to go to town. ùIn all, we had a great stay there and I would recommend this place.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining  with reservations
  • All drinks - Domestic beer, Domestic brands and House Wine from 10am-2am
  • Lounge chair and towels
  • Sailing
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis 
  • Use of bicycles
  • Volleyball
  • Soccer
  • Climbing wall
  • Trapeze 
  • Archery
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze 
  • Rock climbing  
  • 604 rooms in two 3-storey buildings
  • 5 restaurants
  • Snack bar
  • 2 bars
  • Disco
  • 2 pools
  • Tennis courts
  • Shops
  • Fitness facilities
  • Sauna
  • Beauty salon (fee)
  • Spa (fee)
  • Scuba diving on-site (fee)
  • Free Wi-Fi is available at several hot spots  
  • Medical services (fee)
  • Laundry services (fee)
  • ATM
  • 18-hole golf course 5 minutes away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony
  • Air-conditioned
  • Telephone
  • Hair dryer
  • Safety deposit box ($) 
  • 32" LCD TV with Cable
  • Iron & Ironing board
  • 1 King or 2 Queen beds
  • Bathroom with shower (bathtub upon request)
  • Crib available upon request

Deluxe Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Queen beds
  • Air-conditioned
  • 32" LCD TV with Cable 
  • Telephone
  • Bathroom with shower
  • Hair dryer
  • Iron & Ironing board
  • Balcony
  • Safety deposit box ($)
  • Crib available upon request
  • Mini-fridge (non-stocked)

Restaurants

La Terraza

  • Buffet for all meals
  • International

Portofino

  • à la carte for dinner
  • Mediterranean
  • Reservations required

Hacienda Don Diego

  • à la carte for dinner
  • Mexican
  • Reservations required

Miramare

  •  à la carte for dinner
  • Italian
  • Reservations required

Viva Cafe

  • à la carte for dinner
  • International
  • Reservations required

Bars

  • Lobby Bar
  • Relax Pool bar

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Reflexology
  • Deep Cleansing Facial
  • Aromatherapy Massage
  • Deep Tissue Massage
  • Shiatsu
  • Sensitive skin smoothing facial treament
  • Spa Manicure
  • Spa Pedicure
  • Back & Neck Massage
  • Exfoliations
  • Lymphatic massage
  • Swedish Massage
  • Stress Cure Massage
  • Collagen Facial
  • Purity facial (deep cleansing)

Exchange Privileges - Guests can enjoy dining at the sister property Viva Wyndham Azteca. "Il Palco", Italian a la carte restaurant, the "Xul ha" which is a Mayan specialty restaurant and the "Bamboo", Asian a la carte restaurant (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Maya
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Maya
Paseo Xaman-Ha, Mza. Lote Holetero 5 Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.