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Viva Wyndham Maya

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Viva Wyndham Maya is affiliated with the Viva Wyndham Azteca, making it a great choice for those wanting to take full advantage of the amenities at two resorts. The size of the Maya is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Maya. From the buffets to the a la cartes, all of the food maintains high quality and great taste. You can also get reservations for the sister resort, the Azteca. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Managed by the popular Viva Resorts chain, the Viva Wyndham Maya offers an atmosphere of never-ending fun. The European influence of its owners shines through with tastefully delicious menus, excellent entertainment and friendly service while offering true Mexican charm and comfort! A great choice for a fun-filled family vacation as well. Kids will love the action packed Fun Club, where they'll build sandcastles and play in mini-tournaments.

Location: Directly on Playacar beach, 5 minutes to Playa del Carmen, 60 minutes from Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets
  • Beautiful white sand beach with sun loungers and umbrellas
  • Lots of fun activities like trapeze lessons and juggling classes for adults and kids
  • Kids Club has a  separate pool, playground, and clubhouse
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Azteca

tripadvisor Traveler Reviews
  • Fredhu007 :
Nice 4 star + hotel

Well located in Playacar this is a smaller hotel which is nice. You can even access services at the Viva Azteca a short 10 minute walks. Friendly staff and good meals. We have been visitig every 2-3 years since 2006.

  • Tibianimilan : Toronto, Canada
Highly recommend

We just came back and i feel i have to write a words for this resort!Very well organized place! The resort is Not too big, good walk distance to reach everything! Our room was always clean thanks to our maid! The beds was comfy!!Food was excellent always fresh and big variety to choose from! All staff working hard to make their guests happy!Beach very nice!! Perfect place for families with kids of all ages!!!We usually try new resorts all over but if we return to playa del carmen we will come back to this resort for sure!!!Only a little issue, the people who check out early would be nice if they can have a breakfast! Our bus was leaving 6:30am and the restaurant open at 6:30am i left the resort hungry, its maybe only my problem but for me it's important to have a breakfast whenever time I wake up :))Thank you Viva Maya we had a great time!!

  • Beaukiss : Pflugerville, Texas
All Inclusive trip very worth it

Our room was clean and well taken care of. We went on an all inclusive trip with an office. The price was right, the beach was one of the most beaches I have ever seen.Shopping is within walking distance, The only negative was one of group had to pay for a sheet he threw up on, They charged fifty two US dollars ----I thought that was beyond excessive.Food was so-so. on the buffet. The hamburgers by the pool were really good.Go it is beautiful Service was great

  • lisab2492015 : Brunswick, Maine
Wyndham Maya Yucatan vacation

We are RCI members and we stayed at this resort as part of our vacation time share. We love the resort, we were treated with VIP hospitality. Our room, very spacious. King asize bed and a couch. Jacuzzi was an added bonus. Enjoyed the complimentary robes and clean beach towels delivered every night. The meals were great and our waiter,Jose was fabulous. The beach was great and we enjoyed the second pool that was very quiet. Adult only pool area. We brought floats to totally relax on. So quiet, my husband fell asleep.Shopping right across the street. Highly recommend.

  • Melly6359 : Montreal, Quebec, Canada
INCREDIBLE TWO WEEKS

We were a little hesitant to book Viva because it was a lot cheaper than the rest and the reviews were everywhere…. But we took a chance and all I can say is IGNORE the negative reviews because people have nothing better to do than complain. If you want diamond luxury than go pay 5000+ a week. We stayed two weeks and had ZERO COMPLAINTS. I am an avid down south traveler and let me tell you this hotel is a great value! THE BEACH was my main priority, and let me tell you Viva exceeded my expectations. Their beach is huge, white sand & blue water. Seaweed is mother nature…. Its uncontrollable but the hotel did a great job of cleaning it up every morning. LOCATION Viva is in the gated community of Playacar. A cheap 6$-8$ cab ride to 5th avenue in Playa del Carmen. Felt very safe. We left the resort many times. FOOD Buffet was good. Very repetitive but you can't expect miracles. The pool 24hr snack bar was amazing. Coal oven pizza & Pasta with salads and nachos. My only disappointment .. they didn’t have a taco station . Honestly best resort food I have had in a long time! A LA CARTES – Zero complaints. The food was delicious, you have 3 reservations for one week but if you want you can go between 2-3pm to guest services and if there is space they will let you book more, which I recommend doing. We ate at Portofino(Mediterranean) Il Paco( Italian at Azteca) and Don Hacienda (Mexican). All very delicious ROOMS – Ask for rooms closer to the beach, building 11. They are more central to where everything is going on, but be advised you hear the show at night until 10:30. But it is right across from the snack bar and two seconds from the beach. The maids are always cleaning, plenty of towels. We didn't have any problem getting water we just asked for extra bottles, we also brought a refillable bottle. Safe in the room is 2$ US a day. EXCURSIONS- We booked deep sea fishing at the resort with Fernando and had a great experience. Our other excursions were booked privately through Living Dreams Mexico. They have a website and offer private tours. No large groups and everything is on your schedule. We visited Coba Monkey Jungle & Snorkeling in Tulum. RESORT – Handicap accessible, smaller than most resorts, very ecofriendly, lots of wildlife. SUPER clean, wherever I looked someone was cleaning. Wi-Fi was a little scratchy, but you're on vacation, get off your phone. Bars are well serviced, drinks are good! There is a disco on the resort but we never went. The shows every night were fun, the entertainment staff are amazing! Always something to do. There are free activities on site, like paddle boarding, snorkeling masks, catamaran etc.( Thank you Fabio for always helping us with the Paddle Board) Security is everywhere, great resort (thxs Orlando! ) There is a doctor on site, I actually had to visit , its 90$ US, very happy he is on site from 9-2pm & 4-6pm. I really wish the hotel would put a "Cat Café" into place and look into getting the resort cats neutered. They were all pretty healthy, it was nice to have them there just wish the resort would take responsible action and make sure they don’t multiply. We will definitely be returning!!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining  with reservations
  • All drinks - Domestic beer, Domestic brands and House Wine from 10am-2am
  • Lounge chair and towels
  • Sailing
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis 
  • Use of bicycles
  • Volleyball
  • Soccer
  • Climbing wall
  • Trapeze 
  • Archery
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze 
  • Rock climbing  
  • 604 rooms in two 3-storey buildings
  • 5 restaurants
  • Snack bar
  • 2 bars
  • Disco
  • 2 pools
  • Tennis courts
  • Shops
  • Fitness facilities
  • Sauna
  • Beauty salon (fee)
  • Spa (fee)
  • Scuba diving on-site (fee)
  • Free Wi-Fi is available at several hot spots  
  • Medical services (fee)
  • Laundry services (fee)
  • ATM
  • 18-hole golf course 5 minutes away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony
  • Air-conditioned
  • Telephone
  • Hair dryer
  • Safety deposit box ($) 
  • 32" LCD TV with Cable
  • Iron & Ironing board
  • 1 King or 2 Queen beds
  • Bathroom with shower (bathtub upon request)
  • Crib available upon request

Deluxe Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Queen beds
  • Air-conditioned
  • 32" LCD TV with Cable 
  • Telephone
  • Bathroom with shower
  • Hair dryer
  • Iron & Ironing board
  • Balcony
  • Safety deposit box ($)
  • Crib available upon request
  • Mini-fridge (non-stocked)

Restaurants

La Terraza

  • Buffet for all meals
  • International

Portofino

  • à la carte for dinner
  • Mediterranean
  • Reservations required

Hacienda Don Diego

  • à la carte for dinner
  • Mexican
  • Reservations required

Miramare

  •  à la carte for dinner
  • Italian
  • Reservations required

Viva Cafe

  • à la carte for dinner
  • International
  • Reservations required

Bars

  • Lobby Bar
  • Relax Pool bar

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Reflexology
  • Deep Cleansing Facial
  • Aromatherapy Massage
  • Deep Tissue Massage
  • Shiatsu
  • Sensitive skin smoothing facial treament
  • Spa Manicure
  • Spa Pedicure
  • Back & Neck Massage
  • Exfoliations
  • Lymphatic massage
  • Swedish Massage
  • Stress Cure Massage
  • Collagen Facial
  • Purity facial (deep cleansing)

Exchange Privileges - Guests can enjoy dining at the sister property Viva Wyndham Azteca. "Il Palco", Italian a la carte restaurant, the "Xul ha" which is a Mayan specialty restaurant and the "Bamboo", Asian a la carte restaurant (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Maya
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Maya
Paseo Xaman-Ha, Mza. Lote Holetero 5 Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.