This site requires JavaScript. I will only be visible if you have it.

Viva Wyndham Maya

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Weddings
  • Bonus
Our Opinion

The Viva Wyndham Maya is affiliated with the Viva Wyndham Azteca, making it a great choice for those wanting to take full advantage of the amenities at two resorts. The size of the Maya is not too large, making it a great getaway for those looking for a more intimate feel with their resort. The food is arguably the best thing about the Maya. From the buffets to the a la cartes, all of the food maintains high quality and great taste. You can also get reservations for the sister resort, the Azteca. The beach area can get fairly busy, so make sure that you get to the beach early to reserve your spots.


Overview

Managed by the popular Viva Resorts chain, the Viva Wyndham Maya offers an atmosphere of never-ending fun. The European influence of its owners shines through with tastefully delicious menus, excellent entertainment and friendly service while offering true Mexican charm and comfort! A great choice for a fun-filled family vacation as well. Kids will love the action packed Fun Club, where they'll build sandcastles and play in mini-tournaments.

Location: Directly on Playacar beach, 5 minutes to Playa del Carmen, 60 minutes from Cancun, 50 minutes from the airport.


Highlights
  • Nice selection of specialty restaurants and buffets
  • Beautiful white sand beach with sun loungers and umbrellas
  • Lots of fun activities like trapeze lessons and juggling classes for adults and kids
  • Kids Club has a  separate pool, playground, and clubhouse
  • Walking distance to 5th Avenue Playa del Carmen
  • Guests can enjoy the facilities at sister resort Viva Wyndham Azteca

tripadvisor Traveler Reviews
  • lazydiasy : lazydaisy
Mad

Nearly checked out on check in & wish we had. Had a nice time as we were part of a group but was very pleased to leave. Big pools lots to do & entertainment every evening. Food & drink plentiful. So so many people.

  • f3claire : f3claire
Fun hotel

Hotel is on a lovely part of the beach. Food is not the best, sometimes cold and not a great deal of variety. Mexican a la carte is very good with good service. Evening entertainment is definitely a highlight, some really fantastic shows, only let down is there is no waiter service so you have to fetch your own drinks. Good fun atmosphere.

  • 506lorie : Kelowna, Canada
Great trip

Clean room and grounds, great staff throughout the resort, enjoyable night shows. The al a carte restaurants were delicious. Buffet dining room had enough variety that we always left satisfied. We walked from hotel into Playa del Carmen along the beach which was about a half hour walk. This hotel also has an adult pool which is set further back from beach area for those who wish a more quiet and secluded time. Would choose to stay here again for the value.

  • Lisa B : Virginia Beach, Virginia
Trapeze is awesome for kids!

This is our third stay in an all-inclusive so review is based somewhat on comparison. This is a great resort and we had an excellent time!Check-in: no lines, a long waiver to sign (written in many languages it is hard to find the English within all the text), nice intro to resort by a young man. Intro is also used as a way to get people to join the club/timeshare aspect of the resort. We politely declined and were not bothered again.Rooms: two rooms in the 3000 building. Rooms are basic, clean, quiet. Only complaint was the "oatmeal" pillows....please invest in good pillows! They were lumpy and uncomfortable. Bed was firm but comfortable. Maids were excellent and timely. Towel critters left on bed were nice touch.Food & drinks: We are not gourmet people and everything was more than adequate. True that some buffet food was bland but you could spice it up from the condiment area. Ate at Bamboo (Azteca resort) and Miramar (Italian) - both were very good and not very crowded, not sure why. Snack bar was great option during the day with burger, fries and grilled chicken the best. Omelettes great for breakfast. Bartenders work very hard. Cappuccinos were the best!Beach: beautiful, plenty of chairs for everyone. Seaweed on beach due to winds but dissipated by third day after winds ceased. Resort cannot help this...they were cleaning it up and burying it as best they could.Trapeze: Did I mention our kids loved this???? Also the circus act with the nightly show was incredible. Very talented and very nice performers.Ceramics: Enjoyed an afternoon in the shade painting some treasures to take home. Great souvenirsBikes: loved taking bikes out into the community and exploring. Great option.Catamaran: took one out two times, fun!Safety: felt safe the entire stay, security guards on beach at night, saw no issues anywhere.Why a 4 star versus a 5 star rating? As I mentioned, we have some experience at other resorts....mainly due to bland food and lumpy pillows. Would not hesitate to recommend this resort.

  • 66shirley : Calgary, Canada
Great Time

The people at this resort are amazing. Adalberto makes they best cappuccino I have ever had. Our room 2200 was beautiful. We had two patios one smaller one and one with two lounge chairs and a Jacuzzi tub. The view from this room was spectacular. The only down side was the food in the buffet. It was small and always the same and a bit bland. When you are eating there for 7 days by the third day its hard to find something you haven't tried. The side restaurants were very good though but you only get to book them three times for a 7 night stay. Next time we will try the Wyndham Azteca a couple resorts down from this one. Overall our trip was fantastic. Thank you Viva Wyndham Maya staff.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • A la carte dining  with reservations
  • All drinks - Domestic beer, Domestic brands and House Wine from 10am-2am
  • Lounge chair and towels
  • Sailing
  • Windsurfing
  • Kayaking
  • Snorkeling
  • Boogie boards
  • Paddleboarding
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis 
  • Use of bicycles
  • Volleyball
  • Soccer
  • Climbing wall
  • Trapeze 
  • Archery
  • Sauna
  • Exercise classes 
  • Daily activities
  • Nightly entertainment

Viva Fit

Inclusions are as follows:

  • Aqua fitness
  • Introductory scuba lessons in pool
  • Yoga
  • Team sports (volleyball, beach soccer, windsurfing)
  • Fit meal options at the buffet
  • 10% discount on spa (where available)
  • Trapeze 
  • Rock climbing  
  • 604 rooms in two 3-storey buildings
  • 5 restaurants
  • Snack bar
  • 2 bars
  • Disco
  • 2 pools
  • Tennis courts
  • Shops
  • Fitness facilities
  • Sauna
  • Beauty salon (fee)
  • Spa (fee)
  • Scuba diving on-site (fee)
  • Free Wi-Fi is available at several hot spots  
  • Medical services (fee)
  • Laundry services (fee)
  • ATM
  • 18-hole golf course 5 minutes away

Superior Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • Balcony
  • Air-conditioned
  • Telephone
  • Hair dryer
  • Safety deposit box ($) 
  • 32" LCD TV with Cable
  • Iron & Ironing board
  • 1 King or 2 Queen beds
  • Bathroom with shower (bathtub upon request)
  • Crib available upon request

Deluxe Room

  • Maximum Number of Adults 4
  • Maximum Number of Children 2
  • Maximum Occupancy 4
  • 2 Queen beds
  • Air-conditioned
  • 32" LCD TV with Cable 
  • Telephone
  • Bathroom with shower
  • Hair dryer
  • Iron & Ironing board
  • Balcony
  • Safety deposit box ($)
  • Crib available upon request
  • Mini-fridge (non-stocked)

Restaurants

La Terraza

  • Buffet for all meals
  • International

Portofino

  • à la carte for dinner
  • Mediterranean
  • Reservations required

Hacienda Don Diego

  • à la carte for dinner
  • Mexican
  • Reservations required

Miramare

  •  à la carte for dinner
  • Italian
  • Reservations required

Viva Cafe

  • à la carte for dinner
  • International
  • Reservations required

Bars

  • Lobby Bar
  • Relax Pool bar

Child Policy - Children 0-2 years are free and children 3-17 years pay special rates when sharing a room with one or more paying adults. Kids Free offer is available at select times of year. Savings will be reflected in online prices automatically.

For the Kids - Kids 4-12 can enjoy supervised activities daily at the Kids' Club, playground, and kid's pool. Babysitting service available. (fee)

Treatments

  • Hot Stone Massage
  • Reflexology
  • Deep Cleansing Facial
  • Aromatherapy Massage
  • Deep Tissue Massage
  • Shiatsu
  • Sensitive skin smoothing facial treament
  • Spa Manicure
  • Spa Pedicure
  • Back & Neck Massage
  • Exfoliations
  • Lymphatic massage
  • Swedish Massage
  • Stress Cure Massage
  • Collagen Facial
  • Purity facial (deep cleansing)

Exchange Privileges - Guests can enjoy dining at the sister property Viva Wyndham Azteca. "Il Palco", Italian a la carte restaurant, the "Xul ha" which is a Mayan specialty restaurant and the "Bamboo", Asian a la carte restaurant (reservations required, limited availability).

Honeymooners - Receive a room upgrade (if available at time of check-in), a fruit basket, bottle of sparkling wine, hors d'oeuvres tray, 4x7 picture, and 2 t-shirts. Request at time of booking. Copy of the marriage certificate required upon check-in and within six month of marriage. Subject to change.

5 Days 2 Tank Dive Daily Inclusions (For Dive Room Category)

  • 2 Dives per day for 5 days
  • Professional PADI instructor
  • Includes complete diving equipment (tanks, wetsuits, fins, mask, snorkel, regulator, BCD, belt and weights)
  • Clients can choose between deep dives(08:30)/ shallow dives (10:00 - 15:00)

Available at an additional cost ($) and payable locally: Dive computers.
Acceptable certifications as follows: PADI, NAUI, SSI, TDI, IANTD etc. or Open Water Certification
All divers must be certified or children must be 13 years + to be able to dive.

A medical form/questionnaire may be required to be filled out directly locally at the dive center. If you have any pre-existing medical condition, this may prohibit you from participating in the dive package. If you have any inquires please contact the Dive Shop directly prior to travel. (luis@aquaexcursions.com.mx).  

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Viva Wyndham Maya
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Viva Wyndham Maya
Paseo Xaman-Ha, Mza. Lote Holetero 5 Playacar, Playa del Carmen 77710 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.