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Zoetry Paraiso de la Bonita Riviera Maya

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

One of our favourite resorts of all time. This is one of the most exclusive private wedding locations in all of the Caribbean. Have your wedding set to the backdrop of a gorgeous saltwater spa pool, surrounded by swaying palms while overlooking the blue Caribbean. The wedding coordinators here are some of the best in the industry and your guests are sure to be pampered. The wedding location is a mix of beachfront and garden, with an ocean view.


Overview

Zoetry Paraiso de la Bonita is set on 14 acres, including a private beach. Limited to just 90 luxury suites, it had been named one of Mexico's most exceptional adults-only boutique resorts with a focus on wellness, serenity and romance, as well as social and environmental responsibility - featuring an Endless Privileges® getaway.

Location: Beachfront near Puerto Morelos, 20 minutes from Cancun International Airport


Highlights
  • Endless Privileges, including  24 hour gourmet food, in-suite dining, top-shelf liquor
  • Vast selection of spa and wellness options, with saltwater pool and authentic Temazcal steam room
  • Healthy food selections
  • Spacious beachfront suites
  • Nice pool and beach area
  • Recipient of AAA's Five Diamond Award

tripadvisor Traveler Reviews
  • Harvey B : Cherry Hill, New Jersey
Disappointing

We previously stayed at Zoetry Punta Cana and had a wonderful time and great service. As a result we thought that we would try Zoëtry Paraiso de la Bonita Riviera Maya and looked forward to the same special service and atmosphere. Unfortunately, our experience was the polar opposite. We had 4 different areas of difficulty at the resort. First, we were alerted to a weather event at our home by our airline, as a result of which we needed to extend our stay for one night. We first visited the front desk and were assured that our room was available for the additional night and quoted a rate. Based on that information, we rebooked our flight home. However, the next day, a representative found us at the pool and advised us in public in front of many guests that they could no longer honor the rate extended and that the charge would be almost double. Of course, this was unacceptable on many levels, as guests around us all sympathized and agreed. We went to a manager who first represented that not only was the rate to be increased but also that our room was unavailable. After some heated discussion, he relented and allowed the promised rate and acknowledged that our room was available but only after extorting us that he would offer this to us only in exchange for a 5 star review on this web site. This is obviously not the appropriate way to conduct business. We will never return nor will anyone we know. Secondly, our internet went out for portions of every day we stayed at the resort and I had to learn how to reset the router in the room myself, which only worked some of the time. We were given various reasons for the issues that exist with the internet, including the wind, that the internet personnel were not present, that the router was faulty and that the internet simply does not work in some places at the resort. I would never recommend this resort to anyone who has to stay in touch with business or work during a stay, as many of us do. Finally, we learned that there was a big difference in service if we tipped staff and tipped substantially at this All-Inclusive. This was simply not the case at Zoetry Punta Cana as we had a wonderful butler there who took care of most of our needs and of course we voluntarily showed our appreciation for his excellent service at the end of our stay. Such was NOT the case at Zoëtry Paraiso de la Bonita Riviera Maya. We also were dissatisfied that we could not access the beach from our splash pool room, which we paid a premium to book, as was available at Zoetry Punta Cana. We had asked when we booked if we would have direct access and were assured that we would, so this was just simply not as promised. This resort has a lot to improve in public relations and basic customer care. There are a lot of positive aspects to the resort and some service could not have been nicer, like at the restaurants, and the food was well above par in our traveling experience. However, all in all, the negatives far outweighed the positive and we were left with a sour taste, so our stay and this vacation were extremely disappointing to say the least. We certainly recommend that you look elsewhere in booking your next all inclusive.

  • ilanher : Tiberias, Israel
Amazing place

We spend there 9 nights. So kindly so nice so perfect place. The staff trying to give you feeling like you the only one in the resort. The food and all the facilities amazing. Nothing bad to say. You must be there.

  • MarieFrance70 : Drummondville, Canada
Exceptional service, beautiful and comfortable room, excellent food

One of a kind hotel! Small with approx. 90 rooms, all facing the ocean. They pamper you from the moment you walk in. Exceptionnal service from many people, from room service to waiters at the beach, and in all restaurants.In the one bedroom suite, the bed is very comfortable, they provide you with robes and slippers. You also have a good size living room, 2 television, a huge bathroom with separate bath and shower, and a balcony facing the ocean.Not the place to party but if you are looking for a place to read and relax, it will be the right place for you. I would not recommend for families with children and/or teens. Too quiet.They offer an exceptionnal service for drinks and food at the beach and the pool area.Plenty of chairs around the pool and on the beach, no need to fight.The grill restaurant offers very good food such as grilled fresh fish, chicken, pizza, etc.Also we ordered breakfast in our room every morning and ate on the balcony. Special thanks to Oswaldo from room service who was bringing us a red bottle of wine everyday and 6 Livento Nespresso! Also many thanks to Victor, Francesco, Louis (Lewis) and Frederico from the beach and grill area for taking such good care of us, everyday for 9 days! And a special thanks to Emma and Berenice from concierge. Great ladies, very devoted to their customers!See you all next year!!! Marie-France Roger, Canada

  • tata4now : Chicago, IL
Hard to leave this lovely resort!

Top notch boutique hotel! Prior reviews note the personalized service and it's true! From the moment you are swept away by your personal driver from the chaos of the Cancun airport you begin to enjoy the luxury of this lovely resort. They really anticipate your needs. It's a low rise resort and there is a bellman/golf cart service to shuttle back and forth to your rooms. (Enrique was very gracious! )The rooms are all ocean view, spacious, and maid service is at least 2x/day. The pool is quiet, with excellent service (thanks Victor!), and there is nice palapa/bar area to relax out of the sun. There are a number of complimentary excursions that come with your stay and we enjoyed the catamaran sail, cooking class, and the tequila tasting. There is a wonderful therapeutic yoga teacher, Genevieve, who holds a 9am class daily, often at the end of the pier. I indulged in a private lesson with her one day and it was fantastic. The spa is pricey, but really nice and I would recommend the Mayan massage. There are three restaurants, no buffets, and the food is healthy, small portioned and delicious. One of them is a AAA four-diamond, but if you like seafood, this is the place for you! All the seafood is locally sourced through a fishing coop. There is a very helpful concierge(Rafael) and we did get to know the night bartender in the Library bar ( Jorge) who amazingly remembers everyone's favorite night cap. Great for couples, small groups, and anyone who wants a very chill vacation spot where service exceeds your expectations.

  • petite46 : Bay Shore, New York
Wonderfully relaxing escape with gourmet food & amazing service!!

We loved everything about this hotel! It's location is ideal if you're looking for a quiet, relaxing spot. Perfect for a honeymoon.The rooms are very spacious, all are oceanfront and offer spectacular sunrises. The food was incredible, very fresh and plenty of healthy options available. The service in the restaurant was impeccable! No reservations are needed for dinner and we loved that it was all à la carte. The staff was wonderful and provided a very personalized experience. Antonio at the pool, Miguel on the beach and Domingo at the grill were just a few who helped to make our stay so memorable.We enjoyed the catamaran sail, yoga sessions, Thalasso Center & Spa. This was the perfect escape from the winter cold!!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Daily breakfast, lunch and dinner gourmet dining options with an assortment of organic food and beverage selections
  • At least one 24 hour restaurant option
  • Snacks
  • Room service 24 hours a day
  • Unlimited beverages from a selection of domestic and top-shelf international spirits and specialty beverages
  • Fresh bottle of champagne and basket of fruit daily
  • Welcome bottle of tequila
  • Daily afternoon tea time featuring real live plants for tea infusions
  • Free Wi-Fi 
  • Unlimited international calling
  • Kayaking
  • Sailing
  • Windsurfing
  • Catamaran Sunset 1 hour sail (weather permitting)
  • Tennis
  • Volleyball
  • Bicycles
  • Ping-pong
  • Yoga
  • 20-minute Thalasso Seawater Experience per guest, per stay
  • Traditional Temazcal steam room ceremony per guest, per stay
  • Wine tasting and culinary classes
  • Shopping excursion to Isla Mujeres by boat
  • Complimentary greens fees at a nearby golf course
  • Complimentary 24 hour laundry service
  • Dance classes
  • Entertainment
  • 90 Luxury suites
  • 4 a la carte restaurants 
  • 2 bars, including Pool bar
  • 2 Pools, freshwater & saltwater
  • Fitness facilities
  • Tennis court on-site
  • Spa - Zoetry Paraiso de la Bonita Riviera Maya Thalasso Centre (fee)
  • Beauty salon (fee)
  • Scuba diving (fee)
  • Gift shop
  • Art gallery
  • Free Wi-Fi throughout resort
  • Meeting facilities
  • Car rental desk 
  • Complimentary laundry service

1 Bedroom Oceanfront 

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • 1 bedroom
  • 2 double beds
  • Sitting room
  • Marble bathtub for 2
  • Ceiling fan
  • Electronic in-room safe
  • Vanity mirror
  • Hair dryer
  • 24-hour in-room private dining
  • TV in the sitting room
  • TV in the bedroom
  • DVD player 
  • Direct dial telephone
  • Large private terrace with hammock or private double sun lounger
  • Daily stocked mini-bar with premium beverages, wine and champagne by the bottle
  • Luxurious Bvlgari bath amenities
  • Aromatherapy pillows and linens scents
  • A welcome bottle of Tequila
  • Handmade beach bag
  • Bottle of sparkling wine with fresh fruit in-room each day
  • Multi-functional rechargeable outlets for cell phones, iPods and laptops
  • Pillow menu and nightly turndown service with petit fours
  • Concierge service
  • Fine quality linens, towels & bathrobes
  • Maid service three times daily including turndown
  • Marble bathroom
  • Glass showers and unique handcrafted sinks adjoins the bedroom

1 Bedroom Suite Plunge Pool 

  • Maximum Number of Adults 3
  • Maximum Occupancy 3
  • 2 double beds
  • Private plunge pool in the terrace with oceanview
  • CD/DVD player
  • Daily stocked mini-bar with premium beverages, wine and champagne by the bottle
  • Glass showers and unique handcrafted sinks adjoins the bedroom
  • Marble bathtub for 2
  • Ceiling fan
  • Electronic in-room safe
  • Vanity mirror
  • Hair dryer 
  • 24-hour in-room private dining
  • TV in the sitting room
  • 32" flat screen satellite TV in sitting room
  • Direct dial telephone
  • Luxurious Bvlgari bath amenities
  • Aromatherapy pillows and linens scents
  • A welcome bottle of Tequila
  • Handmade beach bag
  • Bottle of sparkling wine with fresh fruit in-room each day
  • Multi-functional rechargeable outlets for cell phones, iPods and laptops
  • Pillow menu and nightly turndown service with petit fours
  • Concierge service
  • Fine quality linens, towels & bathrobes
  • Maid service three times daily including turndown

Romance Oceanfront 1 Bedroom Suite with Terrace

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Sitting room
  • Marble bathtub for 2
  • Ceiling fan
  • Electronic security box (Laptop size)
  • Vanity mirror
  • Hair dryer
  • 24-hour in-room private dining
  • TV in the bedroom
  • TV in the sitting room
  • DVD/CD player
  • Direct dial cordless telephone
  • Daily stocked mini-bar with premium beverages, beer, water and juices
  • Large private terrace 
  • Luxurious Bvlgari bath amenities
  • Aromatherapy pillows and linens scents
  • A welcome bottle of Tequila
  • Handmade beach bag
  • Bottle of sparkling wine with fresh fruit in-room each day
  • Air-conditioning with individual climate controls
  • Nespresso coffee machine
  • Electronic keys
  • Pillow menu
  • Nightly turndown service
  • 24-hour concierge service
  • Fine quality linens, towels & bathrobes
  • Maid service three times daily including turndown
  • Unlimited worldwide calling
  • Oceanview
  • 1 King bed
  • Located on the second and third floor

Romance Oceanfront 1 Bedroom Suite with Plunge

  • Maximum Number of Adults 2
  • Maximum Occupancy 2
  • Sitting room
  • Marble bathtub for 2
  • Ceiling fan
  • Electronic security box (Laptop size)
  • Vanity mirror
  • Hair dryer
  • 24-hour in-room private dining
  • TV in the bedroom
  • TV in the sitting room
  • DVD/CD player
  • Direct dial cordless telephone
  • Daily stocked mini-bar with premium beverages, beer, water and juices
  • Large private terrace 
  • Luxurious Bvlgari bath amenities
  • Aromatherapy pillows and linens scents
  • A welcome bottle of Tequila
  • Handmade beach bag
  • Bottle of sparkling wine with fresh fruit in-room each day
  • Air-conditioning with individual climate controls
  • Nespresso coffee machine
  • Pillow menu
  • Nightly turndown service
  • 24-hour concierge service
  • Fine quality linens, towels & bathrobes
  • Maid service three times daily including turndown
  • Unlimited worldwide calling
  • 1 King bed
  • Located on the ground floor
  • Oceanview
  • Private plunge pool on terrace

Restaurants

La Canoa Restaurant

  • Style - a la carte for dinner
  • Cuisine de los Soles, a gourmet fusion of styles based on of spices and chilies
  • Formal dress code

Sushi & Ceviche Bar

  • a la carte for lunch
  • Sushi
  • Located on the terrace of Kaax restaurant

Restaurant Kaax

  • a la carte for breakfast, lunch and dinner
  • International/Mexican
  • Casual dress code (Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men. No bathing suits allowed. Ladies must wear a bathing suit wrap or cover-up)

El Chiringuito Beachside Grill

  • International cuisine
  • Casual dress code (Bermudas, long shorts or capri pants, sneakers or sandals. No sleeveless shirts for men. No bathing suits allowed. Ladies must wear a bathing suit wrap or cover-up)

Bars

  • Hippo's Pool Bar
  • Library Bar


Spa & Wellness Facilities

  • Beauty salon
  • Thalassotherapy pool
  • Sauna
  • Jacuzzi
  • Cold plunge pool
  • Steam room
  • Temazcal (a traditional Mexican steam bath)
  • Thalassotherapy centre
  • Aquagym
  • Fitness facilities
  • Excercise bicycles
  • Universal machines
  • Free weights
  • Elliptical Acupuncture and Chinese medicine services
  • Mayan healing practices
  • Massage cabins 

Spa & Wellness Treatments

  • Facials
  • Body wraps
  • Saltwater hydrotherapy and hydromassages
  • Specialized massages
  • Mayan treatments
  • Relaxing, aromatherapy
  • Exfoliation treatments
  • Reflexology
  • Steam room and dry sauna, whirlpool and salt water hydrotherapy pool

Beauty Salon Services

  • Manicure, pedicure
  • Hair styling
  • Make-up stations
  • Capillary treatment stations

Golf Bonus - Guests of Zoëtry Paraiso de la Bonita Riviera Maya are offered complimentary greens fees at Grand Coral Rivera Maya. Only steps away from the breathtaking Caribbean Sea, PGA champion and golf course designer, Nick Price, created Grand Coral Riviera Maya. Golf pros and amateurs alike can enjoy a round on this magnificent 18 hole, 7,043 yard course.

Guests can enjoy one complimentary round per person, per day. There are additional fees that guests are responsible for including: Premium Tee Time Supplement, Cart fee, Junior fee(under 18 years old), Rider fee (includes access to the club areas). Premium Tee Times are from 6 am to 1 pm, in the Winter and from 6 am to 2 pm in the summer. Individual reservations can be made up to 60 days in advance through the resort's concierge and are subject to availability, no name changes to existing bookings will be allowed. A no-show penalty of $50 will be charged to your room. To avoid this fee guests must cancel with a minimum of 24-hours before the booked tee time. Offer is subject to change.

Complimentary Honeymoon/Anniversary Bonus -   Welcome letter, Fresh Fruit, 1 Bottle of champagne, Fresh flowers and romantic decor in the suite on arrival day, Special turn down service, Champagne breakfast in bed (reservations must be made in advance with concierge), 15% discount on all Spa treatments. Request at time of booking. Copy of marriage certificate will be required upon check-in.

Sip, Savor & See Dining Experience - Guests can enjoy the dining facilities at nearby Secrets, Dreams, Now and Sunscape resorts. 

Terms & Conditions The Sip, Savor & See Dining Experience is only good for dinner. This is not a day pass. Guests must make arrangements through the resort concierge by 15:00. Guests may choose to dine at any of the restaurants that are serving dinner. Guests are responsible for cost of transportation to and from the resort. A maximum of 4 people are allowed per seating. Special restrictions may apply for Christmas and New Year's Eve dinners and special events. Guests can utilize the facilities at the resort they are visiting from 18:00 until 1:00, including bars and theater.

No Single Supplement Promotion - During select dates, AM Resorts waives the single supplement for guests who wish to vacation on their own. Singles can travel and save at specific times of the year while avoiding paying the single supplement. Savings will be reflected in online prices automatically. Not combinable with other promotions.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Zoetry Paraiso de la Bonita Riviera Maya
    Riviera Maya,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Zoetry Paraiso de La Bonita
Carretera Chetumal _Cancun Km 328 Bahia Petempich, Puerto Morelos 77580 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.