Bel Air Collection Resort & Spa Vallarta
- What's Included
- All Inclusive Features
For some reason the system at the pool bar is always down in the morning, people trying to enjoy the last minutes before checking out can't order any drinks. They offer 3 restaurants but only 1 of them is open, no buffet only menu. The food quality is not the best and waoters are swamped and forget orders all the time. Paid an upgrade and was asked for cash to get a bigger discount, paid $850 and didn't get any receipt, next day my wife askes for a rate discount to stay 1 more day and was given a rate that we Greed on, at the time to pay we were charged $1800mxn more because of a "mistake", great beachfront location but not coming back.
In general, every thing was good, there are some furniture details that need attention in the room, some are old, cushions are old and stained in the room, cushions at restaurant are also old/stained/missed, on sun's beds are missing the cushions as well, the AC at the restaurant is not working, the food is really good, just some times take to much time to be delivered, all personnel is very friendly and always ready and willing to support you when need them. Believe most of the issues will be fixed, hotel is in a process of renovations and expansions due by the end of the year.
everything was just finds. but in jan the new name will be different hope they are3 just as nice as these owners have been give you coffee in the morning FREE...play games for FREE...and win prizes...hope you have a good time.
Front desk, bell boys, activities personal. All employees were amazing. Rooms comfortable. Very clean. Only problem was food variety and quality. Resort is a beautiful beachfront. Love the beach outside of our suite. Love warm of employees.
Bullet points: -Construction everywhere. -Water dripping from a ceiling tile that had mold on it. -hole in a wall. -tiny room. -When we found another resort, they didn't ask why, just didn't care. -lobby was outside, in the humidity and heat.Would not recommend and will never stay here again.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- A la carte breakfast, lunch and dinner
- Selected international and premium brand drinks (10 am - 11 pm)
- Minibar (water, soft drinks and beer)
- Turn-down service
- Welcome cocktail
- Daily activities program
- Nightly entertainment
- Selected non-motorized water sports
- 215 Rooms
- 3 a la carte restaurants (International, Mexican, Japanese)
- Snack bar
- Bars (including a swim-up bar, sports bar)
- Sushi bar
- 24-hour room service (fee)
- Spa (fee)
- WiFi (fee)
- 1 king bed
- Full Bathroom
- LCD TV with Satellite
- CD/DVD player
- iPod dock
- Coffee maker
- In-room safe
- Maximum occupancy 2 adults
- 1 King or 2 Double Beds
- Maximum Occupancy 4 adults, Maximum 2 Children
Resort Location Map
Bel Air Collection Resort & Spa VallartaRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Blvd Costero 800 Sur Fracc. Flamingos, Nuevo Vallarta 63732 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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