Grand Palladium Vallarta Resort and Spa

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Kids
  • Weddings
  • Bonus
Our Opinion

This popular resort is rated 4.5 stars by some operators, but many rooms are now in need of a thorough cleaning, so we give it a 3.5 star rating. The beach area here is great for water sports like boogie boarding, surfing and snorkeling. There are a lot of hills and stairs so getting around may be an issue for those with mobility problems. Good food along with friendly restaurant and bar service. Great for couples and families, singles might want to be closer to town.


Overview

Located about an hour from Puerto Vallarta and at the north end of Riviera Nayarit, the Grand Palladium Vallarta Resort and Spa features excellent amenities and renovated facilities with an impressive setting overlooking the Pacific ocean. This resort features a lush jungle backdrop and secluded coves rather than a broad sweep of beach; an excellent choice for vacationers looking for seclusion and relaxation in a self-contained hotel.

Rooms here are comfortable and offer impressive views overlooking the stunning Bay of Banderas. A different nightly entertainment show and a wide range of water sports are other included features that make the Grand Palladium Vallarta Resort and Spa a superior choice for a memorable and relaxing Mexico vacation.

Location: Beachfront in Riviera Nayarit, 60 minutes north of Puerto Vallarta, 15 minutes from Bucerias and 40 minutes from the Puerto Vallarta airport.


tripadvisor Traveler Reviews
  • Danny s : Gatineau, Canada
Fantastic Place and great staff

We've been to many places throughout the carribean. This place now stands out as one of the best. Mainly because of the atmosphere and entertainment. A great place for couples, as each night you were entertained with shows, bands, dancing, D J's and more. The staff makes this place wonderful and then it grows on to you. We met many people and enjoyed much laughter. The place was packed with Canadians. The food was very good ( could use a little more change/variety in the main buffet}. The a la cartes were very good.( the none functioning reservation system was quite annoying, as they expected you to register on line, but knew it didn't function. We were advised as We were only 2 to just walk in. As, We did and there was no problem, most tables were ready within 30 minutes. } There was a bit of confusion and annoyance from some of the hostesses, but there attitude changed quickly. There was a few issues with our coffee machine in our room, boom, taken care of immediatley by customer service. All the staff at this resort should be commended by management. These great people work very hard and keep pleasant to all. Mi amigo , Efren took great care of us each and everyday at the main pool, many great laughs. Girlfriend was great ,too. At the Lobby bar and stage, Mi amigo, Emmanuel, again took extremely great care of us. Overall just the pleasant attitudes, great service, conversation and good times from all these wonderful people made this resort very pleasant and comforting. I hope Mi amigo (security guard at main pools) will cherish my favorite Canada hat I gave him...as a Thank you to all of you in Mexico. The room{Deluxe room} was OK. We were on the ground floor #2015. Balcony was a little small but we stepped out in the gardens. I must mention the humped back whales jumping in front each day was amazing. The salt water pool/ocean area was great. We would return to this resort.

  • Carlos C :
Where is the courtesy? Wedding group

Ana, gruop manager, and Julianna manager at front desk, decided not to grant hospitality room for my family... Something that was already offered by the personnel and the hotel to accomodate our travel schedules.... Ana, you can't just change family plans - It is very important all the personnel must be in the same channel on what they offer to the families. Flexibility counts, and some courtesy to attend issues face to face, not by phone. If anyone wants to get married here, look for other options... they won't pay much attention to your friends and families

  • Traci W :
Overall relaxing and lovely, but expected at 4.5 *

Overall relaxing and lovely. Grounds well maintained, pools warm, views incredible, rooms clean and updated. Some staff gave WOW service - thank you to Erick, Manuel, Heriberto, Leo ❤️Drinks 👍🏻Food service/quality 👎🏼

  • Bobbi F :
So far mostly good

This resort is in a beautiful location and has fantastic staff. I can't say enough about how amazing and hard working all the staff are. The rooms are basic. They come with basic amenities. At check in they say anything you need just ask. We asked for red wine and were told 38 USD. The resort isn't too big so a fair bit of walking but not so bad. There are no golf carts or other means of assistance. Persons with mobility issues will likely struggle. Washrooms do not seem very accessible. Sinks are too high and definitely not child friendly. My kids love the pools. Staff will not let parents on the slides with kids. I like that there are rules but the staff need to learn some discretion. Yes it's great that you keep big kids/drunk idiots out of kids slides but I may need to assist my 1 year old down the slide and I don't appreciate the reprimand. The kids club is separated into 2 areas by ages 1-3 and 4-12. Clear glass partitions and a main area for 4-12 year olds that includes baby push cars and jungle gym. Staff wouldn't let me leave 4 year old with 1 year old so we have opted not to leave one year old at all. He would be banging on glass screaming for his sister and the push cars. I can't exactly relax on the beach with that visual. Another case where bending the rules a bit to accommodate would be super helpful. My big complaint has been my 4 year olds kid's club experience. Every night she sees other kids in the kids show and doesn't understand why she can't participate. It took us days to figure out she had to go to the kids club to practice for the show. We sent her there to practice and were told to bring her back early for the show. We made sure we ate supper early * changed her as directed and brought her back on time. Only to be told she didn't practice so could not participate. What a horrible thing to do to a 4 year old who totally doesn't get it. If you need kids who will listen and practice then put an age limit on the shows. And really it's only us parents watching so if the kids just stand around in stage doing nothing we really won't care!! This one experience has been really off putting for us and blemished the whole week. The food has been pretty good. Room service could be more accommodating considering the restaurants won't let you take food or booze out. I'm giving 4 stars mostly because I'm so happy this resort is making efforts to be environmentally friendly

  • TJBayley :
Great Accommodations & Service Staff but Terrible Food

I was very disappointed with our stay this time around. We stayed in this resort in April 2015 and everything was amazing so we decided to stay there again. Needless to say this will be the last time we stay there. Not sure what changed with the food service but the ONLY good food we had was the occasional breakfast in the buffet (very qualified and friendly lady on the egg station but can’t remember her name) and both times we ate at Bambu (the Japanese restaurant). When checking out I was asked to do a review so here it is. Rooms and staff were amazing but the food needs some serious help, our friend even had a 12 hr bout of food poisoning after our lunch at The Nest restaurant. I would score this resort a 4 star on amenities and staff only, food scores a 1 star!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet breakfast, lunch and dinner daily
  • Snacks
  • All drinks (International brands, Domestic beer, House Wine, 10am-2am)
  • Drinks at disco
  • Sailing, Hobie Cats
  • Windsurfing, Boogie Boards
  • Kayaking
  • Snorkeling
  • Waterpolo
  • Introductory scuba diving lesson
  • Tennis
  • Volleyball  
  • Archery
  • Exercise classes (Aerobics, Water aerobics)
  • Spanish lessons
  • Dance lessons
  • Daily activities
  • Evening entertainment
  • 422 rooms in seven 3-storey buildings
  • Main buffet restaurant
  • 4 a la carte restaurants, including: Mediterranean and Mexican, dress code & reservations required
  • Snack bar including brick-oven pizzas
  • 7 bars including Pool bar
  • Disco
  • 2 pools and 1 Seawater pool
  • Kid's pool section
  • Jacuzzi
  • 2 tennis courts
  • Fitness facilities
  • Steam room
  • Spa and Wellness center
  • Hair salon
  • Convenience shop
  • Free WiFi
  • Laundry services (fee)

All accommodations include:

  • Air-conditioning
  • Satellite TV
  • In-room safe
  • Full bathroom
  • Hairdryer
  • Mini-bar 
  • Iron/ironing board
  • Coffee maker
  • Radio alarm clock with MP3 docking station
  • Balcony or terrace

Deluxe Rooms include:

  • 1 king or 2 double beds
  • Bathtub with shower and jetted tub for 2
  • Max. 4 guests

Junior Suites include:

  • 1 king or 2 queen beds
  • Sofabed
  • Balcony
  • Max. 4 guests
Family Suites:
  • Family Suite is a Deluxe Room & Junior Suite connected
  • One room with 1 King bed or 2 Double beds and the other room with 1 King bed or 2 Queen beds
  • Some have a table and two chairs and others have a divan, balcony and save energy system
  • Terrace with table and chairs
  • Hydro-massage tub
  • Min 3/max capacity 6 adults per room or max 3 children

Kids Deals - Children 0-2 stay and eat free when sharing a room with at least 1 adult. Children 3-12 pay child rates when sharing a room with at least 1 adult. Maximum 2 children.

For the Kids - Kids 4-12 enjoy supervised activities daily at the Mini Club, kid's menu, Playground and the kid's section of the pool. Junior Club for ages 13-17 and Baby Club for ages 1-3. Babysitting service upon availability (fee).

Honeymoon Bonus - Receive free gifts in room upon arrival, free room upgrade (subject to availability), late check out when available. Proof of marriage is required. Valid for up to 2 months after wedding date.

Wedding Package - Resort wedding package available, please inquire for details.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Grand Palladium Vallarta Resort and Spa
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Grand Palladium Vallarta Resort & Spa
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.

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