Grand Palladium Vallarta Resort and Spa
- What's Included
- All Inclusive Features
This popular resort is rated 4.5 stars by some operators, but many rooms are now in need of a thorough cleaning, so we give it a 3.5 star rating. The beach area here is great for water sports like boogie boarding, surfing and snorkeling. There are a lot of hills and stairs so getting around may be an issue for those with mobility problems. Good food along with friendly restaurant and bar service. Lots of families at this resort but there is also an amazing adults only infinity pool. Great for couples and families, singles might want to be closer to town. This would be a much better resort if the rooms were nicer, but still a very popular resort. If you want something nicer, try the sister resort next door, Royal Suites Punta Mita.
Located about an hour from Puerto Vallarta and at the north end of Riviera Nayarit, the Grand Palladium Vallarta Resort and Spa features excellent amenities and renovated facilities with an impressive setting overlooking the Pacific ocean. This resort features a lush jungle backdrop and secluded coves rather than a broad sweep of beach; an excellent choice for vacationers looking for seclusion and relaxation in a self-contained hotel.
The Grand Palladium Vallarta Resort & Spa has been completely renovated, including guestrooms, lobby, some restaurants, Spa and recreation areas including Children's Clubs. Rooms here are comfortable and offer impressive views overlooking the the stunning Bay of Banderas. A different nightly entertainment show and a wide range of water sports are other included features that make the Grand Palladium Vallarta Resort and Spa a superior choice for a memorable and relaxing Mexico vacation.
The guys from the water sports center where very helpful.. Elvin, Eder & Victor always answered and gave specific instructions for the water sports. The equipment was in good condition. Elvin took us catamaran, he was very informative and answered all of our questions.
The junior club was really fun and I loved all of the different activities during the day with everyone, my favourite show at night was the Pop show! The entertainment crew was great !! Especially Miriam, Alexander, gabby, Mireya and Martin. The shows at night are great and so is the food. The Mexican restraunt is a must!! The views are fantastic and the staff do everything in there power to keep you happy and always have a smile on there face. Had a great stay and would definitely like to come back!!
Beware, this will be a very honest, lengthy and informative review for basically everything you will want to know :)I recently stayed at this resort with my two girlfriends from June 26-July 3. We all hadn't been to Mexico before and it was definitely a great first impression. For those of you who don't know, this resort is on the Pacific coast of Mexico so if you are looking for the party vibe, easy access into town and tourist-y feel, this will not be your preference - it is on the complete other side of Cancun and Riviera Maya. But we loved it. We wanted a relaxing "let's just hang by the pool with drinks" type of vacation and we got just that. Also, I'm not sure if it was because we were on the non-Carribean side or because the hotel is so secluded, but there were a lot of locals staying there to our surprise. Almost 90% of everyone spoke Spanish so you can feel a bit outsider-ish. I think that was my biggest issue. We booked through Sunwing (also our first time) and no complaints. Flight was smooth and we arrived at the Puerto Vallarta airport. If you are flying with Sunwing, a representative will be waiting for you right outside of the airport with a shuttle to take you to your hotel. Airport was clean, no hassle and we even got greeted with tequila shots before leaving! The hotel is a bit of a drive from the airport (about 45 minutes) and our shuttle did a couple other stops to other hotels along the way. Our Sunwing rep, Danny was very informative and told us all we needed to know from tipping, to transportation around, to excursions.Once we arrived at the hotel, you are escorted to the main lobby. Absolutely beautiful and completely open. We checked in, automatically getting an ocean view room which was actually an upgrade from the basic deluxe room we had originally booked - so that was a very nice touch. You get 2 room key cards and you will be informed on how to connect to wifi. They say you only get connection in public areas but truthfully, we got it 24/7. I'm not sure if this was also because of our lucky placement of our room. A bell boy will escort you and your luggage to your room. The room looked exactly like the pictures. There was a balcony but I would barely even call it that. You couldn't even sit out there and enjoy the view, but it was enjoyable for looking out once in awhile. The room comes with a mini fridge, with water, beer, liquor, etc. They stock it daily. PLEASE BE ADVISED THAT YOU WILL NEED PLUG ADAPTERS!!! We were not aware of this and assumed the plugs would be standard in Mexico since all our family and friends who have visited before told us so. Fortunately, the front desk had one adapter we were able to borrow for the week to charge our phones. The bed "blankets" are very thin, almost like a thicker sheet. Luckily there were thicker blankets in the closet. There is also a safe which have instructions to set it up included within the mini information booklet the front desk provides you with upon check-in. The safe worked perfectly and we had no issues the entire week. A blowdryer, iron and ironing board are also included in the room. TV is your basic cable which we didn't mind because it actually played a lot of good movies throughout the week. The room does get a bit hot so we set the thermostat on the lowest temperature and left it like that for our entire stay. Mini toiletries are provided in the washroom. Shower water pressure is a bit weak and oddly, the shower glass only covers half of the shower, so water would actually spray everywhere outside while showering. We had to constantly lay towels on the floor to soak it all up but again, no complaints as room service cleaned it up and provided us with a stack of fresh towels daily. Room service was actually great. They came every morning from 9-11 AM so usually we'd go for breakfast and by the time we returned, the room would be clean. They cleaned our floors, made the beds and provided us with anything we requested (we would leave a note on the beds if anything).There are a total of 4 pools I'd say within the entire resort. All kept very clean and finding chairs was never a problem. One is an adult-only which we spent all our time at. Two were connected, one being the main pool with a kids pool attached - Great for families as there was a giant kids park in it. Last one was exclusive to a different club membership. You'll find there are a few areas that are exclusive to the Travel Club but they're all labelled. Now towels are easily provided to you at the bars given you have a towel card. Unfortunately we didn't know this until the second last day of our trip and managed to get by most of the week without one. Apparently you're supposed to receive it at the front desk upon check-in. There's also the beach a minute walk from the main pool but because of the constant rain we got during our stay, the water wasn't pretty and the sand was yucky so we never stayed there. Beware of the volcanic stones that are in the beach. It is advised you wear shoes if you decide to go in the water. There are water sports available though and every afternoon, there's a dancing class on the shore. Rinse-off showers are available at every pool.Food was alright, not the greatest. This would probably be my second biggest issue. There are 4 a la cartes and truthfully, only 1 (the Asian one) was memorable enough that we actually went back multiple times. The other 3 were Italian, steakhouse and Mexican. There's also buffet for breakfast, lunch and dinner. Breakfast we went to every day and lunch had a good selection too. Dinner buffet we only visited once and the quality and selection were so lacking, we never went back for dinner. Sports bar is available 24/7 it felt like, but I want to say it closed at 6 AM. Food was your typical American sports bar food and did its job for a late night snack. This sports bar also had pool tables and foosball with TVs. The actual bar was right outside. Very centralized within the resort as the theater was also right across as well. Lastly in terms of food was the room service, which is available from 1-11 PM. Good menu including burgers, wraps, quesadillas, wings and pastas. Overall, the food quality most times was bland. I didn't find myself going back for seconds often and selection could be a lot better. Bars however, NO complaints. Whatever drink or cocktail you wanted, they always had and it was always delicious. We did notice every bar makes their cocktails a little differently and stronger than others, but overall no problems.In terms of nightlife and excursions, well there isn't much of a nightlife. Again, this resort is very secluded, has a lot of locals and tailors to families. It's pretty quiet at night. You have the live entertainment shows at the theater daily so it gets pretty crowded. We visited the one nightclub 3 out of the 7 nights and always left early. It's all Spanish music but they will play any song requests. The dancefloor is usually empty and everyone's just crowded at the bar. There are a ton of excursions you can do during your stay but they all come at a cost. The town was about a 2-2.5 hour drive from the hotel so we didn't go. But there are always taxis available at the lobby for when you need to leave. The only excursion we did was zip-lining which we loved!!! It was called the Canopy River Zip-Line, which we booked through Sunwing prior. 11 ziplines, a mule ride, a tasting of 7 different tequilas to follow and a mountain-high restaurant experience (food was additional cost). It was beautiful and I highly recommend the excursion to anyone interested. Again, it was a bit of a drive from the hotel (1 taxi from the hotel to the office and an hour shuttle from the office to the ziplines), but completely worth it.Lastly would be the staff. Everyone was genuinely so nice and always had a big smile. From the bartenders, to our maids, to other hotel staff, everyone was just a pleasure. The only complaint I'd have was the gift shop workers. They were rude, miserable and seemed like they hated their jobs. But other than that, the staff became our second family and when we left, a few actually ran up to us and hugged us. We were so sad to leave and we still miss them today. I hope I covered everything and I hope this review is helpful to anyone looking to stay here. I've already recommended it to everyone I know. It's a different experience seeing as it's on the other side of Mexico, but peace and relaxation is what you will get nonetheless. Because it is rather small, you'll become familiar with faces and will likely get to know other travellers. Me and my friends would say it was an excellent vacation and would probably visit again despite the large number of locals and disappointing food.
Amazing hotel and such friendly and attentive staff! Leo at the bar was awesome and Emmanuel at the sports bar is so hard working and always on top of things! The hotel is really big and they have a lot of events at night especially if you love dancing. Buffets are awesome and the infinity pool is quite nice as well
This was our third visit to this all inclusive and generally we were happy with our stay. The staff are wonderful and go out of their way to make sure you have an enjoyable stay. We had two kids with us, one 14 and the other 10 and there were all sorts of activities to keep them busy. From archery to water Polo to soccer on the beach, they had a ball. The food was good and there were a number of restaurants offering Mexican, Japanese, Italian and steaks, on top of the regular buffet. We had to visit the medical centre during our stay and all of the medical personnel there were very professional and reassuring. The one concern l had was that there seemed to be a lack of maintenance in the building. There were problems with sink drains, the fridge didn't work properly and it always seemed to be a problem getting towels etc in sufficient quantity. We were also a little disappointed to find out that the family pool closed at 8 pm which we thought was a little early.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- All drinks (International brands, Domestic beer, House Wine, 10am-2am)
- Drinks at disco
- Sailing, Hobie Cats
- Windsurfing, Boogie Boards
- Introductory scuba diving lesson
- Exercise classes (Aerobics, Water aerobics)
- Spanish lessons
- Dance lessons
- Daily activities
- Evening entertainment
- 422 rooms in seven 3-storey buildings
- Main buffet restaurant
- 4 a la carte restaurants, including: Mediterranean and Mexican, dress code & reservations required
- Snack bar including brick-oven pizzas
- 7 bars including Pool bar
- 2 pools and 1 Seawater pool
- Kid's pool section
- 2 tennis courts
- Fitness facilities
- Steam room
- Spa and Wellness center
- Hair salon
- Convenience shop
- Free WiFi
- Laundry services (fee)
All accommodations include:
- Satellite TV
- In-room safe
- Full bathroom
- Iron/ironing board
- Coffee maker
- Radio alarm clock with MP3 docking station
- Balcony or terrace
Deluxe Rooms include:
- 1 king or 2 double beds
- Bathtub with shower and jetted tub for 2
- Max. 4 guests
Junior Suites include:
- 1 king or 2 queen beds
- Max. 4 guests
- Family Suite is a Deluxe Room & Junior Suite connected
- One room with 1 King bed or 2 Double beds and the other room with 1 King bed or 2 Queen beds
- Some have a table and two chairs and others have a divan, balcony and save energy system
- Terrace with table and chairs
- Hydro-massage tub
- Min 3/max capacity 6 adults per room or max 3 children
Kids Deals - Children 0-2 stay and eat free when sharing a room with at least 1 adult. Children 3-12 pay child rates when sharing a room with at least 1 adult. Maximum 2 children.
For the Kids - Kids 4-12 enjoy supervised activities daily at the Mini Club, kid's menu, Playground and the kid's section of the pool. Junior Club for ages 13-17 and Baby Club for ages 1-3. Babysitting service upon availability (fee).
Honeymoon Bonus - Receive free gifts in room upon arrival, free room upgrade (subject to availability), late check out when available. Proof of marriage is required. Valid for up to 2 months after wedding date.
Wedding Package - Resort wedding package available, please inquire for details.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Palladium Vallarta Resort and SpaRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
C/ Carretera Punta de Mita Km 11.5, Punta de Mita 63734 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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