Grand Velas Riviera Nayarit
- What's Included
- All Inclusive Features
A great hotel! Located in Vallarta Nayarit, it has a large, beautiful and quiet beach. There is not a lot to do nearby, so this resort is ideal for rest and relaxation. The spa is big and beautiful, and effective! This is an all suites resort, and the suites are so well taken care of, that you literally feel like you're in a modern, New York apartment. All suites have an ocean view and balcony or terrace. The buffet is so amazing, you'd think it was an a la carte. The staff is clearly fully trained, courteous, friendly and helpful. The pools are large and gorgeous and a good alternative to the beach. The resort is absolutely impeccable and is definitely recommended for the more luxurious, high-end traveler.
Featuring only one and two-bedroom suites, all with private terrace and oceanfront views, the Grand Velas Riviera Nayarit is redefining the standard for luxury in "Grand All Inclusive" accommodation. Each suite is beautifully furnished with teak woods imported from Bali and decorated in contemporary style with tropical colour tones. You will enjoy the full range of amenities of a world-class resort including kayaking and boogie boarding. Or take time out to pamper yourself at the spectacular Spa Grand Velas.
Location: Beachfront in Riviera Nayarit, 35 minutes from downtown Puerto Vallarta & 15 minutes from the airport.
We returned to Grand Velas this year with our kids. The service at the resort is generally good, but can be hit or miss at times. For example, some of the nights we had great restaurant service, while other nights were not great. The service by the pool and at azul was generally good. The menu at Piaf is good, but not nearly as good as it used to be. There were only 2 hot appetizers available, and the seafood selection was mediocre (no lobster or unique fish options). The restaurant used to have Dover Sole prepared table side, but those days are long gone. The service used to be more refined, but as the restaurants get busy, the service declines and becomes more frantic and disorganized. The menu at Frida is much improved and the service was generally good. They could use a margarita menu. Lucca just opened, but we did not get there because it was closed during the first few days of our visit.In general, the staff used to try to do more to make your experience more unique and special, but this time, it seemed like everyone was just trying to do their job rather than going above and beyond. Azul has good options, and the breakfast is excellent, especially the selection of fruit. The lobby bar (koi) has a drink menu, but it’s fairly boring and needs to be expanded and updated. They should have a better cocktail list and should also have a margarita menu.The hotel property is well maintained and clean. The property could use a new high end restaurant and some updates. While we enjoyed our visit, it may be time to try another hotel.
Perfect will have to do. Exquisite service. Elegant dining. Very Clean. Gorgeous. Lobby and evening events could have been a little better. A very executive feeling. My favourite place to stay in Mexico.
Just came back from our stay here. Some good parts, some not so good. The good:Amazingly beautiful property. Once you enter the lobby, and you see the ocean and the infinity pools, you will feel you are truly on vacation. Lucca and Piaf had great food and service. We were lucky enough to eat at Lucca after the remodel and felt it was the best food of the resort (even better than Piaf!)Not so good:We were traveling with our kids, so I had booked parlor suites, so we could have a separate living area from the sleeping area. We did not get this. They found one parlor room for us, but it was so far from the rest of our party, and it was about an hour later or haggling, that we said forget it. I had pre-arranged baby items through the "baby concierge" like baby bathtub, diaper pail, etc but there was none in the room. They also didn't provide any kid amenities (typically like kid slippers, toys etc). I asked 2 employees about baby items but they seemed confused, and didn't know what the baby concierge was either.Our concierge seemed nice and tried to help. He booked our reservations for dinner at Piaf for 2 nights and Frida the 3rd night. I called on the third day to try to move our reservation 30 min earlier. The front desk said they don't have a reservation for us at Frida (even though I had the confirmation from the concierge). The concierge wasn't there, so they said they would find us later to fix it. More calls and 4 hours later, the concierge got us a reservation at Lucca instead. Luckily, we did like it there much better, but if I hadn't called that morning, I wonder if we would have been stuck w/o any dinner reservations at all for our last night?? Again Lucca was amazing. Piaf was good, but one person from our group got food poisoning. Service was hit or miss. The pool waiters on the first day was great, bringing us refills on drinks w/o being asked. The next day our waiter was terrible. He never came back with water, or any refills. Gave us the wrong food, just walked away without a word. He didn't seem busy either? He didn't seem happy at all. Also at the breakfast buffet, the servers did not help much either. I can understand if they are busy, taking time to come back. But we would ask for a high chair and then they would say ok, stand around and do nothing, and then get a high chair awhile later. It just seemed weird. It would take a long time for coffee, water, general drinks to start with. Overall the employees did not seem as happy at their job as other hotels we had been at. Housekeeping was generally good. One night I found it odd there was no turn down service. Then later at 10 pm, they came and knocked loudly to offer it. We have 2 small kids, so we declined, but who is wanting turn down service at 10 pm? Also they had a wedding there one night, and it was extremely loud. The overall feel of the hotel is peace and quiet, and I would imagine most people not enjoying the loud partying music late into the night. The spa facility was only ok. The massage therapist was extremely talented. The spa attendant seemed new, or confused. She couldn't figure out who went to which appointment and kept reading the wrong tickets and names. The kids club was ok. The facility is rather old and dated. Needs to be refreshed or repainted. Overall, good if you want peace and quiet. Not much nightlife. I would not return here with kids until they are a teenager. Hope that you get a good server, or else you will be ignored the whole time you are there.
Grand Velas is hands down the best luxury all-inclusive resort we have ever been to! We recently had our wedding there and everything was absolutely perfect. We had approximately 60 guests stay for at least three days and received countless compliments and "thank you's" for choosing this resort. Everyone loved it! The grounds themselves are beautiful and well kept, facilities were great, food was top notch but their service is what sets them apart from any other place we have ever been to. Everyone from our personal concierge (Adrian and Yazmin) to the front desk, were always friendly, warm, and proactively helpful. This place is really perfect!Aside from the resort itself and all the beauty it had to offer, what we really fell in love with was our wedding coordinator, Andrea Garza Martinez. She was amazing and words will not be able to fully describe everything she did and how much it meant to us but I will try! From the very start of the wedding planning stage, Andrea was honest, creative, organized, super detail oriented, meticulous, and always available (she responded to every single one of my 1,379 emails, sometimes over the weekend and past midnight!). The word "no" did not exist in any request we made, no matter how crazy it may have been. She was always willing to try and figure out a solution and give us her advice and thoughts. Our wedding came out perfect and we give her and all of her hard work all the credit in the world. Andrea is someone that truly cares about making her brides and grooms happy and she made our wedding a dream come true!
One of the best places we’ve ever traveled to.. the grounds are beautiful, the food is amazing but the service is what sets it’s apart from anything else, we Will definitely go back and next time with our children
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Resort fees (if applicable) must be paid directly to the hotel
- Hotel transfers for packages to USA
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- 24-hour room service
- New Year's Gala Dinner
- All drinks (Premium brands, Domestic beer, 11am to 2am)
- Boogie Boards
- Introductory scuba diving lesson
- Exercise classes (Aerobics, Body sculpting, Floor workout, Step aerobics, Water aerobics, Yoga)
- Pottery lessons
- Daily activities
- Evening entertainment
- 267 rooms in 9-storey buildings
- 1 buffet restaurant and 3 a la carte restaurants (International, Mexican, Mediterranean, French)
- 3 bars including Swim up bar, Entertainment lounge bar, Snack bar
- 3 outdoor pools
- Shopping plaza
- Internet service (fee)
- Sauna (fee)
- Steamroom (fee)
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Beauty salon (fee)
- Spa (fee)
- Golf 5 minutes to 25 minutes away
- Outdoor Wedding Location
All accommodations include:
- Concierge service
- Cable TV
- In room movies (fee)
- CD & DVD player
- In-room safe
- Bathrobes with slippers
- Coffee maker
- Room service (24 hours)
Parlour Suites include:
- 1 king or 2 double beds
- Living area
- Internet access (fee)
- Full bathroom
- Max occ 4 up to 3 adults
Master Suites include:
- 1 king bed
- Sitting area
- Internet access
- Full bathroom with Jacuzzi tub
- Max occ 2
Kids Deals - Children 0-1 stay and eat free when sharing a Parlour Suite with 2 adults. Children 2-12 pay child rates when sharing a Parlour Suite with 2 adults. Maximum 2 children. Children are not allowed in the Master Suite.
Golf Special - Multiple golf deals available, please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Velas Riviera NayaritRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Av Cocoteros 98 Sur Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.