Grand Velas Riviera Nayarit
- What's Included
- All Inclusive Features
A great hotel! Located in Vallarta Nayarit, it has a large, beautiful and quiet beach. There is not a lot to do nearby, so this resort is ideal for rest and relaxation. The spa is big and beautiful, and effective! This is an all suites resort, and the suites are so well taken care of, that you literally feel like you're in a modern, New York apartment. All suites have an ocean view and balcony or terrace. The buffet is so amazing, you'd think it was an a la carte. The staff is clearly fully trained, courteous, friendly and helpful. The pools are large and gorgeous and a good alternative to the beach. The resort is absolutely impeccable and is definitely recommended for the more luxurious, high-end traveler.
Featuring only one and two-bedroom suites, all with private terrace and oceanfront views, the Grand Velas Riviera Nayarit is redefining the standard for luxury in "Grand All Inclusive" accommodation. Each suite is beautifully furnished with teak woods imported from Bali and decorated in contemporary style with tropical colour tones. You will enjoy the full range of amenities of a world-class resort including kayaking and boogie boarding. Or take time out to pamper yourself at the spectacular Spa Grand Velas.
Location: Beachfront in Riviera Nayarit, 35 minutes from downtown Puerto Vallarta & 15 minutes from the airport.
My husband turned 70 this year so we decided to celebrate at the Grand Velas with all of our kids and our grand kids. There we 18 of us and it truly was the most wonderful time. The staff treated us like royalty . They were kind , concerate of the little ones and made sure we were all taken care of. Jose at the pool became friends with us as he made our pool time perfect. We played at the beach all morning where Francisco waited on us with a smile. The food is fantastic. The rooms were perfect . My husband was the happiest I have ever seen him. Great memories were made.
YES, YES, and YES! I have traveled somewhat extensively through Mexico and the Caribbean. I truly wasn't convinced that an all-inclusive could truly be first rate.... until my recent stay at Grand Velas Nayarit, that is! The only minor disappointment was that I thought we would have a separate room for the beds, based on the pictures of the Master Suite Oceanview room. It ended up not being a big deal for us in the end however. The view and spaciousness of the room still made it worth while. The food, drinks, service, was all truly impeccable. Especially for families or those not looking for much of a night life. Not sure I will stay anywhere else from here on out- it was THAT GREAT! Special thanks to Jose Ramos at the beach. He and his manager (the pool concierge, whose name- fails me at the moment) were ABSOLUTELY the best. I have never had better service on a beach or pool. I wasn't sure about having to make reservations at the Mexican and Italian restaurants because I tend to be anti-schedule on vacation, but the personal concierge took care of it and it wasn't a big deal. We couldn't visit the French restaurant because our son wasn't old enough and we personally aren't into leaving him at the kid's club- although it was an option. Having to make a reservation for the level of food and service you get once are there are totally worth it. All in all, it was possibly the best, most relaxing vacation I have EVER had!!
Let's start with the easy stuff. This is an amazing place with an incredible staff, and we had a great week in Nayarit. I started the trip with a little hesitation, in that I had first booked the St. Regis in Punta Mita, having stayed there last year. I wanted to give GV a try, and when a combination of availability and $$ played out, we decided to give it a go. I was a little nervous because the St. Regis set the bar pretty high for us, but as the week wore on, GV really grew on us and we realized we truly loved this place, but in a totally different way than St. Regis.Room: We stayed in a Grand Ambassador Suite (707). We loved the view and the privacy of this room. If you can grab one of these within your budget, go for it, but we spent much more time out of our room than in it. The room was large and had a nice bathroom. Notes for management: The couch, ottoman, and blinds are all a bit worn and dated and don't reflect the overall "grandness" of the room.Suite service: It takes a while to remember that you can order anything you want at any time of the day or night. If you are going to GV, take advantage of this for sure, for breakfast, or even as a break from the rich foods of the restaurants. Turndown and maid service as superb. Even though we were in a Grand Suite, we asked if we could have the snacks provided in the wellness suites. No problem. Pool Service: For us, this was outstanding. Alejandro, Raphael, Julio and others made each day special. It got to the point where we didn't want do do anything BUT sit by the pool and order off the pool menu. And, as stated above, just ask and they will deliver. They don't serve coconuts at the resort, but our waiter ran to the restaurant next door and brought them back (65 pesos) and delivered them pool side. We drank the coconut water, then the bar tender Alejandro, made a special drink in the coconut and then cut it up for us after we drank it. Each day we ordered ceviche by the pool (delicious), but they served a different kind in Azul. I asked for that kind, and again, no problem. Note: We were there with very low occupancy, but we did notice rules posted about not saving chairs. Would be good to see that in use in busier times.Activities: I have to say, the activity team made the trip for us. Luis, Isasti and Jackie were amazing. We were on a vacation to wind down and get away as a couple, but we ended up loving each day's activities and the team's enthusiastic encouragement. They also did a nice job of tailoring things to their audience. Isasti took us on a bike tour and also Kayaking. This is no "party in the pool" kind of place, but it was a lot of fun. This team works incredibly hard, especially as many of the guests don't even realize they want to do water aerobics until they are actually in the pool :) Well done!In addition to pool activities, we boogie boarded, paddle boarded (half hour free), rode the bikes (with helmets, safety vests and locks0 into Bucerias, sang Karaoke and many other things. We missed out on a few, not because we didn't want to do them, but because we also just loved lying on a chair.Beach: Well manicured sand and beach. It's Nuevo, so good body surfing and easy access into the ocean. We preferred the beauty of the beaches south of PV and in Punta Mita, but if you understand you aren't getting clear, blue water, you'll be fine. Great watersports team on property to help you with kayaks, boogie boarding or surfing (for a charge). Plenty of jet ski and parasailing vendors around too.Entertainment: I wasn't sure what to expect, but this ended up as a pleasant surprise for us. With low occupancy, they didn't do a huge theme night, but that doesn't mean GV skimps out. We ate a casual dinner on our second night and got a full mariachi show along with Mexican dancers and a rope twirler. They were all very good and it was an up close experience as we were just one of a few couples there. At one point a young woman in the Mariachi band sang us a love song. She had an amazing voice and sang so sincerely it brought tears to my wife's eyes. This song, Si Nos Dejan, will forever be special to us because of that night. They also had live music in each restaurant, a guitar player in the lobby each night from 6-9 and on two nights out of 7 a Cuban band that played until around 11. Koi bar also had a DJ and there was some dancing if one wanted to stay up late. Again, considering how few guests were there, kudos to GV for keeping the music going.Food: I won't review each restaurant here. I will just say that the food quality and presentation ranged from very good to amazing. From a full Mexican and American breakfast buffet option (or room service, or a la carte), to Piaf much raved about French restaurant, the food did not disappoint. If you are staying a week or longer, make sure you give yourself a break and build in some lighter dinners or you won't fit in your clothes for the ride home. We loved both Lucca and Piaf. Frida (mexican) was not our thing, but the service was incredible there too. All the gourmet restaurants have a wine list that starts with the "additional charge" pages, but honestly, we found plenty of good choices in the all inclusive section. And they don't press you or look at you funny if you don't want seven different wines with dinner :). The chef at Piaf took our menus away and presented us with an incredible French meal that I probably would have never ordered outside of a situation like that. They also serve reasonable portions, with a souffle at the end of dinner that was the perfect size. If you are truly hungry, just ask for more....no problem.Drinks: We aren't huge drinkers, but that being said, we did build our tolerance up a bit. This place focuses on quality, so if you are going to drink a rum and coke, they offer you the good stuff. We also have a favorite drink called a Tinto de Verano. They didn't know what it was, but by day two, if we walked or swam up to the bar, two were placed in front of us before we could say hello. No wonder we were crying when we left.Personal Concierge: This was a tough one for us because the butler service for us at St. Regis was unreal. This is NOT that. Our concierge was helpful and looked after us, but we probably had just a different expectation. Not sure what GV is aiming for here. If they are trying to match it, they need to figure out the communication systems. We did use Whatsapp with our concierge, but never seemed to actually communicate that way. Others that we met made greater use of their concierge, so it may have just been us. I will say he did some special things in the room for my wife for Mother's day and also arranged for diet coke to be put in the mini bar instead of pepsi. Our concierge also had his two days off at the end of our trip, and rather than assign someone to us, we were told just to dial 0 if we needed something. Other guests' travel and boarding passes were arranged, while we had to seek out assistance. Just being picky, but GV could work on this.Staff: Incredible staff. To a person. Every single person we met seemed so eager to make each experience special. This is what truly makes GV special. We loved talking to people and hearing about their lives and home towns. They also loved hearing about where we were from and what brought us to GV. No one had there hand out for a tip, but we did tip extra because people just worked very hard. One of our favorite nights was karaoke night, and with it being pretty slow, many of the staff took turns singing with us. Hearing their renditions of both pop and latin ballads was just special.Tipping: Some people have complained about getting a check for each meal and feeling obligated to tip. We never felt obligated. In fact on the bill it always says tip is included and anything extra is at your discretion. You don't have to total it or anything, you just write in an amount if you'd like. I actually had to ask where to write it because there actually isn't really a line for it. No worries, we always added around 10% more...but didn't have to. Also, pool service has no check, and neither did the pool bar or Koi as I remember.Internet: Was good in most places, but spotty by the pool. By day three, I didn't care anymore, which was a really good sign for me personally :)Occupancy/Groups: GV is pretty small as resorts go. We were lucky in that we had very few people there. There was a wedding on the day we arrived, but it didn't get in our way at all. As the week progressed a good size destination wedding party arrived, and it can change the vibe of the place depending on the party. After having the pool bar to ourselves (and a few others), it was a different experience when it became a little bit more of a party scene. It didn't bother us...it was fun people watching. The week after us, they were expecting a large corporate group, and I'm not sure I'd want to be there for that. So, make sure you get that info before booking.Overall: We were truly sad to leave GV. We stayed on our last day until the last moment in order to catch our flight. We hugged all the staff at the pool goodbye and took pictures with many of them. We will definitely come back and will look forward to seeing their warm smiling faces. Well done, Grand Velas.
We just got back from our vacation and I have to say I absolutely loved it! The hotel was so clean...even the bathrooms outside by the pool were perfectly clean. I loved the staff...the activities staff were amazing. Louis and Jackie made it so much fun. Our room cleaning maid was Lucy and she was amazing. Our room was always clean and ready. She even made the extra effort to restock the snack drawer with extra cookies she new I liked. I can't say enough good things about this hotel and our experience. The weather was kind of cloudy but still warm enough to enjoy the pool and the beach. The restaurants were great! Food was amazing. My favorite was Lucca(Christian was our waiter we always requested him), although I heard that Piaf is the best. We were unable to try Piaf, unfortunately we saved it for our last night but they were closed that night so we weren't able to go. So if you have a short stay like us, make sure you check which restaurants our open for the days you will be there. It changes daily but I'm sure the front desk knows ahead of time. As for drinks...they were not very strong unless told otherwise. But it worked out great for me since I'm not much of a drinker. We can't wait to go again next year....but this time we will be staying longer! Oh and always have change on you for tips...they really work hard to earn those tips and they well deserve them.
My wife and I are visited our 2nd Grand Velas resort and like the first time our trip to Nayarit was across the board top-shelf.Service, food, accommodations and staff all make this a paradise escape. Every time we left to venture outside the grounds we couldn't wait to return to this slice of luxury.From Maria in reservations, Isabel the concierge, the friendly people at the tour desk and Francisco at the pool the entire staff is absolutely wonderful.If you are looking for a pampered escape this is an excellent choice. The only slight criticism is the late night food menu is below the quality of the rest of the resort and the bathtub spa is small.But overall A+ experience. Cabo resort is next for us.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily plus snacks
- 24-hour room service
- New Year's Gala Dinner
- All drinks (Premium brands, Domestic beer, 11am to 2am)
- Boogie Boards
- Introductory scuba diving lesson
- Exercise classes (Aerobics, Body sculpting, Floor workout, Step aerobics, Water aerobics, Yoga)
- Pottery lessons
- Daily activities
- Evening entertainment
- 267 rooms in 9-storey buildings
- 1 buffet restaurant and 3 a la carte restaurants (International, Mexican, Mediterranean, French)
- 3 bars including Swim up bar, Entertainment lounge bar, Snack bar
- 3 outdoor pools
- Shopping plaza
- Internet service (fee)
- Sauna (fee)
- Steamroom (fee)
- Fitness facilities
- Exercise classes
- Scuba diving on-site (fee)
- Beauty salon (fee)
- Spa (fee)
- Golf 5 minutes to 25 minutes away
- Outdoor Wedding Location
All accommodations include:
- Concierge service
- Cable TV
- In room movies (fee)
- CD & DVD player
- In-room safe
- Bathrobes with slippers
- Coffee maker
- Room service (24 hours)
Parlour Suites include:
- 1 king or 2 double beds
- Living area
- Internet access (fee)
- Full bathroom
- Max occ 4 up to 3 adults
Master Suites include:
- 1 king bed
- Sitting area
- Internet access
- Full bathroom with Jacuzzi tub
- Max occ 2
Kids Deals - Children 0-1 stay and eat free when sharing a Parlour Suite with 2 adults. Children 2-12 pay child rates when sharing a Parlour Suite with 2 adults. Maximum 2 children. Children are not allowed in the Master Suite.
Golf Special - Multiple golf deals available, please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Grand Velas Riviera NayaritRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Av Cocoteros 98 Sur Riviera Nayarit, Mexico C.P. 63735, Nuevo Vallarta 63735 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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