Hard Rock Hotel Vallarta
- What's Included
- All Inclusive Features
Located in Riviera Nayarit, the Hard Rock Hotel Vallarta sit next to the Allegro Nuevo Vallarta and is about 45 minutes from downtown. The beach here is wide with finer sand. The Hard Rock Hotel Vallarta is a large and modern, so there's not much of an authentic Mexican feel. The hotel is up to date and well taken care of, as most Palace resorts are. The rooms are well kept up, as would be expected from a 4+ star hotel. The spa is large and has a beautiful view of the beach. The theatre and entertainment at this hotel seem very professional. Kids are welcome at this hotel, but there are other resorts in Puerto Vallarta that would be better for families.
Location: On the beach, next to the Allegro Nuevo Vallarta in Rivera Nayarit, 30 minutes to Puerto Vallarta, 15 minutes from the airport.
This was our first visit to the Hard Rock Vallarta And it was amazing!! The food was great and the grounds and beach were above expectations!! We thought the food was pretty good; the staff were amazing. Abby, Toro and Manny went out of their way to show us a good time. We'll definitely be back!!
When you book a romantic getaway in a luxury all-inclusive resort like the Hard Rock Hotel at Riviera Nayarit, one expects, well, a luxury stay. Having stayed before at the property at San Diego, my expectations were high.However, I have to say that this stay was below my expectations. I booked a Platinum Suite in an all-inclusive plan for four nights. Let's start with the fact that our room, nice and all but not drop dead fantastic like the one at San Diego, was right next door to a room with construction work at daytime.I don't really mind that our neighbours in the room to the left were a crazy band of partying ladies, that's what this place is for. But having the construction work right at our wall early in the morning, with drilling, hammering and workers yelling, that's not my idea of luxury. I really think that the hotel should have warned us about the inconvenience and offered an upgrade if no other rooms at the same category were available.Food at the Brazilian and Italian restaurants was very good. The Mexican one was under construction and the Japanese one was only average.Wine was rather cheap and we had to send it for some cooling all the time.Service was magnificent at all times. The spa is worth the price with superb facilities and a very professional staff.Check-out was not smooth as we could have expected either. Credit card terminals were not working and we had to wait until someone went to the admin offices to try the online payment to release us for the airport.So if there is a ranking of Hard Rock Hotels anywhere, I'd put this one at the bottom.
It was everything we had hoped for in a vacation. The hotel and surrounding area were beautiful and very well tended. The quality and variety of restaurants and activities did not disappoint any of us. The staff was unbelievably friendly and experienced. The best service was provided by Juan Lopez, Fabion Efrain Lopez Gomez, Leo, El Toro, Canario, Luis and the entire management staff. They anticipated our needs and took care of whatever we needed immediately. We didn't have to lift a finger. So refreshing!
This is the first time to the west side of Mexico. We stayed at the Hard Rock, and what an amazing property. From the moment we arrived, we were treated like Rock Stars.Gerardo and his amazing crew of concierges were the best I have ever encountered. Gerardo was the best I have ever been around. He saw to our every need. Most of the Hard Rock and Palace resorts you have had to go through several people to get anything done. He did our dinner reservations, ordered liquor to the rooms and reserved seats at the pool. Everything I asked him to do, he saw to it. He communicated in person, as well as sending daily reports through whats app on my phone. He made this trip the best I have ever had.In Ciao Vladimir, Valencia and Morgan were also amazing. In Zen, Reyes, Hugo Isela were fantastic as well. The staff were eager to please.At the pool, a young man by the name of "Toro", El Toro, was the best I have ever come across. He was funny, entertaining, attentive, and saw to our every need. He is truly the best at a pool side bar I have ever encountered. He is a credit to the exceptional staff that the Hard Rock has to offer. He is a credit to this organization.I have to mention Gerardo, Alan, Roberto, and of course "Toro" again. I am returning again to the Hard Rock in September, and can't wait to see these people again. This was truly the best time that I have ever had at a Hard Rock or Palace resort
My family and I decided we needed a break and just get away, so we decided to go here. It was my daughters first time out of the country, so they were a little bit skeptical of what to expect - they knew zero Spanish. Little did we know they would love it so much with all the restaurants on the resort, and the pools. They have a lot of culture there, and even if you don't know Spanish, they can speak perfect English. They had Italian, Asian, Mexican, and even Brazilian food choices. While you're in the pool, they even have someone going around and taking your orders. It was a great stay and we will definitely be going back around sometime in June.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining
- 24 hr room service
- Domestic & International brand drinks from 10am-1am
- In-room mini-bar stocked w/beer & soft drinks
- Paddle boats
- Day & night tennis
- Mini-golf and pitch & putt
- Use of fitness centre w/sauna & steamroom
- Daily activities
- Nightly entertainment
- 348 rooms
- 1 buffet restaurant
- 4 a la carte restaurants: Mexican, Italian, Brazilian and Asian cuisine
- Snack bar
- 3 bars including Beach bar, Lobby bar and Theatre bar
- 2 Pools
- Children's pool
- Outdoor jacuzzi
- Tennis court
- Fitness centre
- Scuba tank (fee)
- Outdoor amphitheatre (fee)
- Beauty salon
- Spa & treatments room (fee)
- Internet services (fee)
Standard Hotel Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Coffee/tea maker
- In-room safe
- Full bathroom
- In-room double jacuzzi
- Balcony or terrace
- Garden, pool or ocean view
- Max occupancy 4 persons no more than 3 adults
Kids Deals - Kids under 4 stay & eat free when sharing a room and existing bedding with adults. Max 2 kids. 4-17 years pay special All-inclusive rate.
For the Kids - Little Big Club for ages 4-12.
- Free Wedding - Wedding packages are available, including free wedding package with minimum stay. Please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hard Rock Hotel VallartaRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Paseo de los Cocoteros 19 - Villa 8 Bahia de Banderas, Nuevo Vallarta 63732 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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