Hard Rock Hotel Vallarta
- What's Included
- All Inclusive Features
Located in Riviera Nayarit, the Hard Rock Hotel Vallarta sit next to the Allegro Nuevo Vallarta and is about 45 minutes from downtown. The beach here is wide with finer sand. The Hard Rock Hotel Vallarta is a large and modern, so there's not much of an authentic Mexican feel. The hotel is up to date and well taken care of, as most Palace resorts are. The rooms are well kept up, as would be expected from a 4+ star hotel. The spa is large and has a beautiful view of the beach. The theatre and entertainment at this hotel seem very professional. Kids are welcome at this hotel, but there are other resorts in Puerto Vallarta that would be better for families.
Location: On the beach, next to the Allegro Nuevo Vallarta in Rivera Nayarit, 30 minutes to Puerto Vallarta, 15 minutes from the airport.
My wife and I enjoyed DJ Mac's playlist on 80's/90's night at the Sun Bar. Also impressive was the rock band who played classic rock cover songs on Aug 12th at the Sun Bar. While I cant remember her name, the guest service agent that checked us in was excellent and remembered my name on every encounter. Her service was as impressive as pool side server Juan Lopez's was for us. I asked for a quitter room area and she not only delivered on the request she placed us in a room with a partial ocean, garden and sunset view. We had a great time at the Pool Party and enjoyed pool volleyball. The cabana experience was enjoyable and we found the Fire Show to be very entertaining. The Rock Spa staff and technicians were great and really professional. As well the staff at Posh were wonderfully accommodating.We appreciated that the portion sizes at the eateries where plenty filling without being wasteful.Also worth noting was the fair selection and quality of liquor and access to quality tap water. I would have liked to have seen a higher quality of liquor in the in-room dispensers however.Out trip was very enjoyable. We hope to experience other Hard Rock resorts in the future.
Really impressed with all aspects of the hotel, staff always on hand to make sure everything is OK and to entertain.Coming from the UK we were in the minority, this was often overlooked at shows, pool parties etc, where the audience would be asked, anyone from the US, Canada or Mexico, no mention of the rest of the world! Not that it was a problem, but if you like to be surrounded by Brits on holiday, you will not get this here.The hotel was always clean, the food of good quality, restaurants get a bit mundane after 2 weeks, but most visitors don't stay for that length of time as have not travelled as far, so would not cause a problem for most guests. Same can be said for most all inclusive hotels though and it was nice to not have to eat buffet food for 2 weeks so happy with the choice of restaurants, Zen and Ciao being our favourites.All of the staff without question were excellent, attention to detail and always a smile or some humour which was great.Didn't know we had resort credits before arrival but fortunately the trips we had pre booked were not ones that we could have done anyway, so used the credits towards a Bali bed and spa treatments, still checked out having not used approx $6000 worth due to the length of stay!! Would have been nice to have been able to use them on a larger range of excursions and maybe in the Rock Shop, but not complaining.No problems getting sun loungers, even later in the day. Pools were not overcrowded. The only negative on the pools is the iguanas taking a daily poop into the waterfall each morning which just gets washed into the pool, assume there is not much that can be done to prevent this, and hope the pool filters and chlorine are used to dealing with this but it is a bit gross. We didn't book a sea view room, yet got a room with a fantastic view anyway and it looks like the layout of the hotel would suggest most rooms would have a view, but cannot confirm this as obviously did not explore the whole hotel complex!On the whole we had a fantastic holiday, would definitely stay at a Hard Rock again and would recommend to friends.
I don't know where to start,from the moment we arrived we were greeted nicely by Berrago. We then checked in and our room was lovely, super clean! Gisel at the front desk was very informative and detailed with all daily activities and restaurants. Dominic, Jovita, Veronica and Esme at Rock Spa were fantastic! I enjoyed my couples massage and rejuvenating skin mask. It was a wonderful experience. Thank you Isa so much for your patience and detailed description of resort credits and fees, you ROCK! Chuy, Hugo, Toro and the Pool Captain were all attentive and made my stay enjoyable. They were kind, polite and entertaining. Jerry, Olysss and Cook- Goya from Zen were fabulous. The food is OMG- finger licking good! My daughters 17th Birthday was made memorable because of their creative efforts. The Italian restaurant CIAO was delicious, must husband is a big steak eater and he loved every ounce of it. The restaurant Frida was amazing during lunch time, we enjoyed the snacks and grilled foods. The poolside fiestas were awesome! The beach waiters ROCKED, I was never thirsty. The nightlife at Sun Bar was good, we enjoyed the nightly theater shows, especially the Michael Jackson performance. Overall, my stay was fabulous!!! I highly recommend this resort!
We spent a week at the Hard Rock and really enjoyed our stay. The staff was amazing! Specifically Toro, Chuy and Rosy. They were our servers by the pools and beach front. They were very personable and willing to get anything we needed. The hotel was very clean and exceptionally maintained. We enjoyed a few spa services and were really impressed with the professionalism and cleanliness. The only reason I don't give the Hard Rock an "Excellent" rating is because of the food. It was good but not great! We also wished that they had an "adult only" pool. All in all a fantastic vacation!
This was my second time staying at this resort! It just doesn't disappoint. The service is impeccable. The scenery is breath taking and the weather is beautiful even when a storm is passing through.More specifically Edgar at Ipanema (the best restaurant on the property in my opinion) is so welcoming and attentive. Always remembers you and any special food orders you may need.Canario serving the VIP beach area was also very impressive! I didn't have to wonder why my glass was empty at any point of the day. Always a plus in my book.Lastly, Allen our concierge made sure all our spa, dinner and car service reservations were made. He did an excellent job in accommodating us (we were a large group of 30).Overall I had another great trip! Thanks HR!
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining
- 24 hr room service
- Domestic & International brand drinks from 10am-1am
- In-room mini-bar stocked w/beer & soft drinks
- Paddle boats
- Day & night tennis
- Mini-golf and pitch & putt
- Use of fitness centre w/sauna & steamroom
- Daily activities
- Nightly entertainment
- 348 rooms
- 1 buffet restaurant
- 4 a la carte restaurants: Mexican, Italian, Brazilian and Asian cuisine
- Snack bar
- 3 bars including Beach bar, Lobby bar and Theatre bar
- 2 Pools
- Children's pool
- Outdoor jacuzzi
- Tennis court
- Fitness centre
- Scuba tank (fee)
- Outdoor amphitheatre (fee)
- Beauty salon
- Spa & treatments room (fee)
- Internet services (fee)
Standard Hotel Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Coffee/tea maker
- In-room safe
- Full bathroom
- In-room double jacuzzi
- Balcony or terrace
- Garden, pool or ocean view
- Max occupancy 4 persons no more than 3 adults
Kids Deals - Kids under 4 stay & eat free when sharing a room and existing bedding with adults. Max 2 kids. 4-17 years pay special All-inclusive rate.
For the Kids - Little Big Club for ages 4-12.
- Free Wedding - Wedding packages are available, including free wedding package with minimum stay. Please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hard Rock Hotel VallartaRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Paseo de los Cocoteros 19 - Villa 8 Bahia de Banderas, Nuevo Vallarta 63732 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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