Hard Rock Hotel Vallarta
- What's Included
- All Inclusive Features
Located in Riviera Nayarit, the Hard Rock Hotel Vallarta sit next to the Allegro Nuevo Vallarta and is about 45 minutes from downtown. The beach here is wide with finer sand. The Hard Rock Hotel Vallarta is a large and modern, so there's not much of an authentic Mexican feel. The hotel is up to date and well taken care of, as most Palace resorts are. The rooms are well kept up, as would be expected from a 4+ star hotel. The spa is large and has a beautiful view of the beach. The theatre and entertainment at this hotel seem very professional. Kids are welcome at this hotel, but there are other resorts in Puerto Vallarta that would be better for families.
Location: On the beach, next to the Allegro Nuevo Vallarta in Rivera Nayarit, 30 minutes to Puerto Vallarta, 15 minutes from the airport.
This was our second time visiting the Hard Rock Vallarta, and we were just as pleased as the first. Check in was a breeze, you are even greeted with a beverage of choice, and the staff was beyond friendly. We stayed in the Diamond Deluxe room with a balcony and chairs with a beautiful view of the ocean and a jacuzzi in the room. The mini fridge was always stocked as well as the liquor cabinet, all included with the price. When we didn't go to the restaurants, we would use room service ( also included) and it was always amazing and fast. We loved all of the restaurants! Ciao has wonderful Italian food and of course a super friendly and attentive staff. Noe made our dinner there one of the best we've ever had. He was always there to refill drinks and get us whatever we needed with a big smile on his face. We spent a lot of time at Frida where you can sit and enjoy a beautiful ocean view while indulging in the snack bar, or get a hamburger or hot dog and fries. ( Great place for kids to eat). The entire staff of Frida was incredible! Juan always made us feel welcome and helped us with anything we needed, Esmerelda and Leno made sure we always had a drink in our hand. Some nights we would sit down by the beach close to Frida where Marti and "El Torro" would make sure we never wanted for anything! This staff never ceases to amaze me! We will definitely be coming back , hopefully making it a yearly trip. We don't even want to try another place!
My review goes to the wonderful staff and great service ar HR puerto Vallarta. My compliments to DJ Johnny lima as I danced 3 nights in a row to his professional mixing of the most now and old dance songs. Very good memories. Will definitely go back. 💌
This is our third visit to a Hard Rock property and each experience has been fantastic. The service and the staff are outstanding. The resort is beautiful with terrific swimming pools, a beach and plenty to keep our 4yr old very happy. We were especially happy with our Bali Bed attendant Chuy. He was always sure to stop by and see if we needed anything from food and drinks to a cool towel to cool off. Just a terrific experience.
We didn't get here till about 6 and it is already amazing! We are staying in room 1004 & 1005 family suite. Found our transportation right away. Check in was fast, easy, and accommodating. The pool and swim up bar are great! Service is wonderful. We ate at the Brazilian restaurant. Great food. Even better service. We went to the retro show. Super fun and entertaining. We want to go to the Sun Bar for drinks and dancing but are too exhausted. The beds are sooo comfy. Even the rolll away bed. We are here all week! More to come.
I recently stayed at this property for one-week. It's the fourth Hard Rock all inclusive I've been to and definitely the least busiest and most relaxing stay I've hard so far. I booked my flight, transportation and room package through American Airlines and had zero issues (until American lost my luggage at LAX upon my return). The hotel was only about 15-20 minutes from the airport, which was nice (versus nearly an hour from Cancun for the Riviera Maya property). When we arrived, we were immediately greeted by bellmen who took our bags and escorted us to the front desk for check in. Unfortunately we arrived so early that our room wasn't ready yet. In the meantime we hung out at one of the bars off the lobby (and in the air conditioning) and waited. When the room was ready, our bags were brought up shortly thereafter. I had an upgraded ocean view room and it was prefect! I loved hearing the waves crashing against the coast every night and early morning. I initially reserved a king room, but needed to change to a double queen and was happy the hotel was able to accommodate my request while still keeping me in my upgraded view room. The room wasn't small, but the bathroom area was kind of tight. If Hard Rock got rid of those damn in-room jacuzzis, the amount of usable space would've been perfect. Do people really use those jacuzzis and coffee makers? The stocked refrigerator and mini bar were awesome, especially late at night when the restaurants were closed. Unlike other Hard Rock resorts I've been to, the TV in this room had virtually zero English speaking channels except for CNN International and Fox News; fortunately I wasn't there to watch TV. Ha. Wifi worked through the resort. Every time we came back from the pool, maid service was completed and each time returning from dinner, turn down service was completed with Hershey's kisses next to the bed; that was a nice touch. As I previously mentioned, this was the most relaxing stay I've had at a Hard Rock. Most days were spent poolside. It was great to just lay there, drink, listen to classic rock and not have any cares in the world. We had a great server in HUGO who was always there with our drink refills and snacks (pizza, burgers, nachos, hot dogs and quesadillas were part of the food menu) . For those who are more active or get bored easily, there were pool activities, such as water aerobics, pool volleyball and I saw a couple pool parties with foam/bubbles being sprayed into the pool. Before I left for my trip I saw this hotel only has two pools and thought Christ, it must get crowded, but that wasn't the case. There was plenty of room for everyone, including the iguanas 🦎 I saw hopped in for a swim a few times. I don't know if if was the hot sun or if the pool was somehow otherwise heated, but the temperature was perfect. The only annoying things about the pool area were: 1) people who reserve chairs with their towels and never show up and 2) smoking is allowed at the pool apparently; it's gross and a total shock to your system if you're not used to the smell (in California public smoking is virtually outlawed). Just a few steps from the pool was an expansive beach. Parasailing, canoeing, volleyball and wave runners are onsite too. As a smaller property than other Hard Rock resorts, there weren't as many restaurants. We ate at Ciao three times for dinner. The food was great and we were fortunate to have NEO as our server two of those nights. He was great; always attentive, fast with the refills and always said yes! The only problem with Ciao is that it isn't enclosed. The heat and humidity totally annoyed the hard working staff and annoyed the guests because it was so uncomfortable. There was only one fan which wasn't enough. Guests don't want to be uncomfortable while on vacation. That restaurant needs to be glass enclosed (as it has great ocean and sunset views). The guests will be more comfortable and the staff will be happier equating to an even better experience. Same thing at Frida. We ate there our first night. We had great service, but again, it was so damn hot, all the staff and guests were uncomfortable. Please! Enclose it. Guests come down for dinner after activities in the sun all day. We want to be comfortable. This hotel also offers Zen, but here it seems to be an upscale dining option rather than the steakhouse the other, bigger Hard Rock resorts have. This version of Zen doesn't offer hibachi tables that the other resorts have. That's part of the appeal. Really the only thing going for this restaurant is that it's inside. The air conditioning was a welcomed change versus suffering through the heat and humidity at Ciao. I forget the name of the other two restaurants we went to, but they essentially offered cafeteria style service and it was completely disgusting. The same thing for breakfast in those same restaurants. Totally nasty. Before an early morning excursion one day and before checking out we, we ordered breakfast from room service. That was so much better than the restaurants off the lobby. The food was better and came up quickly too. I'd definitely recommend it for daily breakfast. Each night there's some type of entertainment at the hotel's outdoor theater. I saw a couple of shows which were pretty good. Each lasted about an hour and there was usually live music inside following the outdoor performance. A casino is located right across the street too. One of my favorite things to do at any Hard Rock resort is to use my room credits towards as many massages as possible. This time I only had three (book them early). Each time I went to the spa, I was escorted by BENNY and BRANDON. They were helpful in showing me around the spa and available amenities. Again, as this is a smaller property, not as many amenities (ice room, mud pool, etc) as the larger Hard Rock resorts. A couple quick tips, once you gather your luggage at the airport, walk straight out. Don't pay any attention to the salesmen after customs. It's insane they're allowed to be in there soliciting. Just walk outside. That's where all the transportation services are. Also, bring mosquito repellent and calamine lotion. I got bitten so many times. I can't wait for the HRH Riviera Cancun and Los Cabos to open soon. So far HRH Punta Cana and Cancun are my favorites. I really did enjoy my time here. It was nice to disconnect, relax and be pampered.
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- Buffet breakfast, lunch and dinner daily
- A la carte dining
- 24 hr room service
- Domestic & International brand drinks from 10am-1am
- In-room mini-bar stocked w/beer & soft drinks
- Paddle boats
- Day & night tennis
- Mini-golf and pitch & putt
- Use of fitness centre w/sauna & steamroom
- Daily activities
- Nightly entertainment
- 348 rooms
- 1 buffet restaurant
- 4 a la carte restaurants: Mexican, Italian, Brazilian and Asian cuisine
- Snack bar
- 3 bars including Beach bar, Lobby bar and Theatre bar
- 2 Pools
- Children's pool
- Outdoor jacuzzi
- Tennis court
- Fitness centre
- Scuba tank (fee)
- Outdoor amphitheatre (fee)
- Beauty salon
- Spa & treatments room (fee)
- Internet services (fee)
Standard Hotel Rooms include:
- 1 king or 2 double beds
- Ceiling fan
- Satellite TV
- Coffee/tea maker
- In-room safe
- Full bathroom
- In-room double jacuzzi
- Balcony or terrace
- Garden, pool or ocean view
- Max occupancy 4 persons no more than 3 adults
Kids Deals - Kids under 4 stay & eat free when sharing a room and existing bedding with adults. Max 2 kids. 4-17 years pay special All-inclusive rate.
For the Kids - Little Big Club for ages 4-12.
- Free Wedding - Wedding packages are available, including free wedding package with minimum stay. Please inquire for details.
Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Hard Rock Hotel VallartaRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Paseo de los Cocoteros 19 - Villa 8 Bahia de Banderas, Nuevo Vallarta 63732 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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