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Riu Jalisco

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Riu Jalisco is a great hotel which is popular with couples, singles and families alike. The friendly entertainment staff keep the activities going throughout the day. Restaurants and service are very good and the beach and pools are excellent. With only one central elevator and the hotel being set back from the beach, this can mean a lot of walking. Most tour operators rate it 5 stars, but its more like a 4.5 star resort. The Riu Jalisco is a great option, just as long as you don't go in expecting a full 5 star resort. If you want to experience a true Riu 5 star, try the sister hotels Riu Vallarta and Riu Palace Pacifico.


Overview

The Riu Jalisco beachfront property is as spectacular and luxurious as you would expect from any Riu resort. Never failing to fulfill the delivery of every kind of comfort, wonderful services, and fully equipped with great cuisines to dine on. Set on an exceptionally beautiful, long stretch of beach makes it too easy to have fun with the excellent sports and leisure facilities, activities and entertainment. Just sit back, relax and let the sights and services of a Riu Jalisco all inclusive vacation show you the meaning of 5 star!

Location: On the beach in Rivera Nayarit, 20 minutes from downtown, 15 minutes from the airport.


Highlights
  • A long stretch of beach that's great for strolls
  • Good for families with an active kids club and kids pool
  • Great value with reputable service and quality
  • Close to the airport for easy transfers

tripadvisor Traveler Reviews
  • mrsross123 : Tavistock, Canada
Great Place!

I honestly would say that this was a great place! I went with my husband, 22 year old daughter and 18 year old daughter. We usually don't go back to a resort as we like to explore new places but, I'D DEFINITELY RETURN! The size of the resort was perfect. It was a lot of fun, great staff, beautiful rooms, amazing food and lots of it. There is even 26er's in a cabinet in your room and mix in your mini fridge. The foam party on Friday afternoon was a great time! I honestly can't understand what people are complaining about. It was a wonderful time!

  • 509derricka : Burnsville, Minnesota
Great Mexico Vacation

My wife and I went to Mexico for the first time and we stayed at this hotel upon recommendation of others and we had a great time. We booked it as all inclusive and are very happy that we did. The staff at the hotel is great and very helpful.

  • johnlobo86 : Toronto, Canada
Great time at Club Hotel Riu Jalisco

My wife and I have just returned after a 7 day stay at this beautiful hotel.Our room was very clean and nice.The grounds are well maintained,the beach is lovely,the food is excellent,drinks are plenty and the staff is very friendly and obliging.Fortunately the weather also was warm and sunny throughout our stay,without a drop of rain.Also the entertainment each evening was great.Recommend this resort to anyone who would like a relaxing holiday at an affordable price

  • magsblenk : EAST YORKSHIRE
Brilliant/Brilliant Brilliant

Stayed at Riu Jalsico in November 2016 we were on the top floor right over the front looking out on to the beach view fantastic rooms very clean and well looked after by the maids the service we received from this hotel was second to none we have stayed at many Riu hotels and some should take some tips we would highly recommend this hotel and look forward to visiting the hotel and staff in the future thank you for a fantastic holiday

  • Lori H : Canada
The Good, the Bad and the Ugly

First let me start by saying that this is our 6th trip to Mexico and 3rd time to Nuevo Vallarta. (We have stayed in a different resort each time). The Good: The RIU Jalisco as a whole is a nice resort which I have rated overall as a 4 but the negatives bring it down to 3.5. The staff are very friendly (and most speak fluent English), starting at the Check in desk right down to the cleaning staff. The beach is relatively clean with plenty of lounge chairs. You can safely walk in either direction and is very popular with the tourists. The 2 pools have clean clear water. One pool has a Pool Bar and the other has small slides to entice the kids. There is also a baby/toddler splash area. Never had a problem finding a chair around the pool. Even at 11 am. There are plenty of organized activities during the day if you don't like to just sit around. There are no bar wait staff around the pools but there are several bars to choose from and getting up off the lounge chair once in a while is good for you. The main buffet has an excellent hot and cold selection of food and is open for Breakfast and Dinner. There are two other options for lunch buffet. One close to the beach/pool area and one back in the Hotel ground level (which is generally not as busy) Don't expect a 4 star meal. But it is above average for buffet food. 4 Ala cart restaurants open for dinner. No reservations required. We usually arrived shortly after opening and never had to wait for a table. The Mexican and the Italian were our favorites (ate there twice). Our room was relatively roomy with a king bed. Large closet with plenty of hangers (nice change). FREE safe. Always had hot water. The water and beverages were replenished in the bar fridge as needed. Bed is supportive but not hard. (I HATE hard beds). The Free WIFI seemed to work in the Lobby, restaurants, bars and even around the pool area. The bad: Don't expect toiletries in the room. There is a liquid soap dispenser in the shower and bar soap at the sink. Be sure to take you own Shampoo etc. The Steak house is nice for the view as the sun goes down but the main course was not good. We ordered the Top Sirloin and it arrived cold, over done and we could barely cut through it with a knife, let alone chew it. The appetizers and sides are set (no choice) but you choose the main course and dessert. At least the appetizers and dessert were good. It was the topic of conversation with other guests. The Asian restaurant had tasty food (at least what I tried) and my hubby thought the sushi was okay, but the down side was that it is all buffet service. To keep things fresh the food was cooked in small batches, but when I went up to get some, the popular items that appealed to me were empty or close to it, so I went without. I eventually gave up. They can't seem to keep up to the demand. Fortunately I could get a snack at the main buffet later. The night time entertainment in the outdoor theatre is soso. Although the live band and singers that perform are quite good. Unfortunately for us... our room was close to the Theatre and it was very loud until 11. The UGLY: The condition of our room. When we checked in at 3:15, we were told that our assigned room was on the 4th floor in the South wing. As it turned out... the room was not ready and the desk clerk said he didn't know when it would be available so... he gave us a different room. We ended up on the 2nd floor of the North wing facing north. (The only side of the resort that never sees the SUN). The view from our balcony was the neighboring resort parking and delivery area (and mountains, far off in the distance). Buses, Taxis, Semi Trucks making deliveries, coming and going from that location from early morning till late at night. While unpacking I noticed a nasty smell. After searching for the cause I found that one of the pillows on the bed actually had mold/mildew growing on it. Made me nauseous. I threw it out on the deck and called the guest service line. NO Answer. Tried again... no answer. Eventually I was able to get a replacement when housekeeping checked on our room later in the evening. Question: WHY would they even put that pillow back on the bed. ?? When we went to bed I couldn't help notice how our room was extremely damp and cold. (Never got any sun on the north side). The bed felt like we were getting into wet sheets. Had to actually get the blanket out of the closet to keep warm. Did not need air conditioning! When things quieted down we would open the sliding door to the deck to get some fresh (and warmer) air. Next morning, discovered the towels... If you have ever left your towels in the washer for too long before throwing them in the dryer you will know what I am talking about. As soon as the towels and facecloths got wet the overwhelming smell of rancid/mildew hit us. The towels were obviously not being cleaned/sanitized appropriately. Now, I know it is possible for them, because the pool towels never seemed to smell that way. I also know from experiencing other resorts in Mexico that it IS possible to have fresh smelling towels and dry sheets. When chatting with other guests that arrived on the same flight/travel agency that got rooms in the SOUTH wing none of them were experiencing the overwhelming dampness that we were. You may ask why we didn't request a different room. From past experience I know, that when doing so, you waste a whole day repacking, checking out before the normal check out time, then waiting for the regular check in time, and once again unpacking. We only had 6 full days to enjoy the resort so, I bought air freshener and linen spray to kill some of the smell and grudgingly put up with it. Will I go back? Not unless they guarantee me a better room.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet, breakfast, lunch and dinner daily
  • Snacks
  • Cold and warm dishes buffet - pizzas, pastas, salads and varied desserts
  • On the spot made-to-order cooking stations
  • A la carte dinner in specialty restaurants without reservations
  • Domestic & select imported drinks 
  • Theme nights
  • Late-night snacks
  • In-room mini-bar and liquor dispenser (re-stocked regularly)
  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson at pool
  • Day and night tennis
  • Multi-sports court
  • Gym and sauna
  • Volleyball
  • Ping-pong
  • Shuffleboard
  • Daily activities
  • Live music & shows
  • Nighty entertainment
  • Entrance to Disco, drinks included
  • Wi-Fi in lobby
  • 700 rooms
  • 5 restaurants, including Buffet, Mexican, Asian, Italian & Steakhouse
  • 1 A la carte restaurant, dress code & reservations required
  • Beach bar/restaurant
  • 6 Bars including Swim-up pool bar, Sports bar
  • Terrace-solarium
  • 2 Pools
  • Jacuzzis
  • Kids pool and waterslides
  • Lit tennis courts
  • Health & Spa centre w/sauna, jacuzzi and gym
  • Boutiques & gift shop
  • Hair & Beauty salon
  • Massage services (fee)
  • Wi-Fi in lobby
  • Watersports centre
  • Conference room
  • Golf & horseback riding nearby (fee)

Hotel Rooms include:

  • 1 King or 2 Double beds
  • Balcony or terrace
  • Air-conditioning
  • Ceiling fan
  • Flat screen satellite TV
  • Radio alarm clock
  • Regularly replenished mini-bar
  • In-room liquor dispensers
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Iron and board
  • Max occupancy 3 persons or 2 adults & 2 kids

Junior Suites include:

  • Same as above plus:
  • Larger in size
  • 1 king bed
  • Additional walk-in closet
  • Larger bathroom and living area w/sofa
  • Max occupancy 3 persons or 2 adults & 2 kids

Family Rooms and Suites also available.

Restaurants

La Piazza

  • Buffet lunch, a la carte for dinner
  • Italian cuisine
  • Dress code for dinner

Dona Adelita

  • Buffet breakfast, a la carte for dinner
  • Mexican cuisine
  • Dress code for dinner

Grand Dragon

  • Buffet for dinner
  • Asian cuisine
  • Dress code for dinner

La Botana

  • Buffet lunch, a la carte for dinner
  • Grill cuisine
  • Dress code for dinner

Don Emiliano

  • Buffet breakfast and dinner
  • International cuisine

Bars

  • La Cantina Lobby bar
  • El Pancho Theatre Bar
  • El Villa Theatre Bar
  • El Sports Bar
  • El Bahia Banderas Pool Bar
  • Pacha Disco Bar

Kids Deals - Children under 2 years stay and eat free. Children's age must be specified on the rooming list. Children sleep in existing bedding and must share the room with 2 full paying adults in order to receive the discount. If one adult is traveling with one child, the child will then be considered an adult. If a single adult is traveling with 2 children, the 1st child will pay adult rate and 2nd child pays special rate. Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults. Online rates already reflect discounts for kids rates. Details subject to change without notice.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the RiuLand kids' club with a pool, water slides and fun entertainment in an interactive environment.

Renova Spa services available:

  • Hair style and cut
  • Make up services
  • Manicure
  • Pedicure
  • Waxing
  • Facials
  • Body wraps
  • Massages
  • Hot Stones
  • Aromatherapy

Flamingos golf course located near by. Prices range from $90 -$130USD

Exchange Privileges -Guests can visit Riu Vallarta and use the service & facilities at this hotel excluding the a la carte restaurants, restrictions may apply.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

??????????????Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Jalisco
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel RIU Jalisco
Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.