Riu Jalisco

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Our Opinion

The Riu Jalisco is a great hotel which is popular with couples, singles and families alike. The friendly entertainment staff keep the activities going throughout the day. Restaurants and service are very good and the beach and pools are excellent. With only one central elevator and the hotel being set back from the beach, this can mean a lot of walking. Most tour operators rate it 5 stars, but its more like a 4.5 star resort. The Riu Jalisco is a great option, just as long as you don't go in expecting a full 5 star resort. If you want to experience a true Riu 5 star, try the sister hotels Riu Vallarta and Riu Palace Pacifico.


The Riu Jalisco beachfront property is as spectacular and luxurious as you would expect from any Riu resort. Never failing to fulfill the delivery of every kind of comfort, wonderful services, and fully equipped with great cuisines to dine on. Set on an exceptionally beautiful, long stretch of beach makes it too easy to have fun with the excellent sports and leisure facilities, activities and entertainment. Just sit back, relax and let the sights and services of a Riu Jalisco all inclusive vacation show you the meaning of 5 star!

Location: On the beach in Rivera Nayarit, 20 minutes from downtown, 15 minutes from the airport.

  • A long stretch of beach that's great for strolls
  • Good for families with an active kids club and kids pool
  • Great value with reputable service and quality
  • Close to the airport for easy transfers

tripadvisor Traveler Reviews
  • ryanweckman : Chaska, Minnesota
This place needs to be condemned. Mold is toxic.

The only reason I'd give 1 star is the bartenders and other employees seemed really nice. I went here with a wedding party. Of the 8 rooms we had in the party, 6 of them wreaked to mold.My room was particularly bad. The only good night of sleep I got was spent on the patio floor with my blankets to hide from the smell of my dusting room. The room was literally making my wife and I sick when we would lay in bed. There was visible mold in the grout, box springs, and shower.We requested a new room daily, and were told we couldn't move because the hotel was over booked. They would spray fragrance to cover the smell, but it does nothing for active mold spores. The bride and groom of our wedding party had a suite that also had a terrible odor and visible mold in the corners. The bride also seemed to get sick from her room. She ended up losing her voice on her wedding day, and being too sick to participate in dinner after her OWN wedding. It also took many days for them to accommodate their requests to move into a non moldy room as well. On our last full day there, they finally moved us into a new room. This room did not stink, but there was mold in the box springs again. We ignored it because it was our last night in the hell hole, and we knew we could leave the next day. The night club also stinks like mold. The food is terrible all around. The only palatable food was the Asian restaurant, and it is a 50/50 shot if the spring rolls would be cold in the middle or not. The deserts were "desert rollette" our whole table ordered apple strudel one evening. One had apple filling, the other two were all dates on the inside. Then two plates had vanilla ice cream, and the third was peach ice cream. They were all supposedly thet same dish. It was a total mystery. We also witnessed the bar renter take an unmarked yellow bucket, dump a whole box of condensed milk in it, shake it up, then add it to the "nacho cheese" dispenser. There is a danish bin where you can get a quick bite, but the fruit flies flocked in it. If you don't mind the extra protien, have at it. I personally couldn't do it. They would change the pasteries out and the flies remained. The bartenders were decent, and some talkative. They made good drinks, but even those were made totally differently depending on whom made them. The beach was nice, but is full of cigarettes buts and garbage.All in all, I feel Riu Resorts are criminal for knowing of these issues, and still running this hotel. Many people out side of our party complained of being sick due to this building. We spoke with a family on our plane with similar experiences. It needs to be shut down, and all rooms remodeled at once. Or better yet torn down completely. This will be my last stay at any Riu Resort. I wouldn't let my dog stay here.

  • dschoff : Regina, Canada
Second time at Riu Jalisco

dec 31- jan11. This is the second year in a row my dad and I travelled to the Riu Jalisco. What we love about this resort is that the staff work very hard to pay attention to detail and to keep the resort very clean. The bartenders are amazing and get drinks out very fast. There is a large variety of drinks to choose from. We went at a busier time of year and there was TONS to do. Activities during the day for all interests and we even noticed a lot more action happening at night this year ( beach party, mexican night and shuttles going downtown to clubs almost every night). The rooms are kept very clean and the mini fridge is stocked with water and sodas. There was only one day we had to call the front desk to ask for it to be restocked. FOOD: Food at this resort is mostly buffet but there is a lot to choose from. There are two main buffets and 4 ala cares. You do not need to make a reservation to go to these restaurants. There are still buffet options at the ala carte restaurants. This year, they had a beach grill ( the burgers were AMAZING!). If you stay at the Riu Jalisco you can walk over to the Riu Vallarta ( i personally like Jaliso over vallarta, it's newer and has a bigger pool). The only thing about the Vallarta that I noticed was that they hate a waiter bringing drinks straight to the people on the beach. Not that big of a game changer for us at Jalisco though because there are two bars relatively close to the beach anyways. The pool at Jalisco has a swim up bar and a regular bar as well as a drink stand buy the pool. All in all, this is a great resort for what you pay. We love the Riu brand and will definitely be returning!!

  • Jennifer H :
Just returned from Riu Jalisco

The beds were very hard. We requested foam to place on top of the bed but they never arrived. As the week went on, we did get more used to them but they definitely need to consider an upgrade on their mattresses. The rooms are dated and in need of a refresh as well. Our bar fridge started leaking on our last two days there. The grounds and pools were very good. It is an attractive resort for sure and it was kept fairly clean overall. We did see a few bugs and insects floating in the pool each day. The adult pool had entertainment every evening (that never changed day to day) but there were no activities for kids in the children's pool at all. That would've been nice. The beach is nice and it is easy to walk around if you choose to. The food was average to below average for a chain like the RIU. The food is clearly mass produced (granted it is a large resort) and don't expect any chef-inspired creations here. There was also very little variety. It was the same offerings at every buffet, every night. We found the buffets were not good at all and the a la cartes just average. The drinks had little, if any alcohol unless you were tipping the bartenders. We found we had to top up our drinks with the bottles of liquor provided in the room. The service was good for the most part but they never went out of their way. Our room was often not cleaned until about 3:00pm-4:00pm in afternoon (just when you want to return to your room) and on one day it was missed completely. It took a few calls to the front desk to ensure it was cleaned that evening. We asked for a beach view in the Steakhouse one night and it was not granted even though there were clearly tables available. The entertainment was very good in the evenings and we particularly enjoyed the Michael Jackson show. The employees and staff work very hard here. I would only book this resort again if I was offered a low sell-off rate. We feel we paid for more than we received overall at this resort.

  • Frank H : Kamloops, Canada
Great Hotel, Great Staff and Fantastic Stay

We have stayed at 6 other resorts in the Puerto Vallarta area and we found this to be our favorite resort of the 7 resorts so far. The cleaning staff and grounds keeping staff are always cleaning and manicuring the grounds to keep everything beautiful.This is a tough job when you see how messy and inconsiderate guests are with flicking cigarette butts everywhere and leaving there trash all over the place.The food selection was great with a good selection for even the fussiest eaters. We tried all the restaurants as you do not have to book the a la cartes. The breakfast buffet and lunch buffet can get very busy so getting there earlier in the sitting is the best.We found all servers, bartenders, entertainment staff and workers to be very polite and helpful. The staff really made our stay spectacular. Usually I ad staff names in my reviews but this would be to long as all staff were great. We will return with our family next year.

  • Lawrence E : Chilliwack, Canada
Overall it was a Great Stay

Pros - We stayed for 2 weeks. Found the resort very clean. Food in all the restaurants were average to good with the Italian being the best a la carte. Staff was very friendly and helpful always a smile on their faces. Also very family friendly. Very clean beach.Cons-Fairly strong odour coming from shower and bathroom. Not a big deal but we did have a few pesos stolen as well as some makeup. We have stayed at many RIU resorts and our overall impression was good and we would recommend it to our family and friends.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet, breakfast, lunch and dinner daily
  • Snacks
  • Cold and warm dishes buffet - pizzas, pastas, salads and varied desserts
  • On the spot made-to-order cooking stations
  • A la carte dinner in specialty restaurants without reservations
  • Domestic & select imported drinks 
  • Theme nights
  • Late-night snacks
  • In-room mini-bar and liquor dispenser (re-stocked regularly)
  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson at pool
  • Multi-sports court
  • Gym and sauna
  • Volleyball
  • Ping-pong
  • Shuffleboard
  • Daily activities
  • Live music & shows
  • Nighty entertainment
  • Entrance to Disco, drinks included
  • Wi-Fi in lobby
  • 700 rooms
  • 5 restaurants, including Buffet, Mexican, Asian, Italian & Steakhouse
  • 1 A la carte restaurant, dress code & reservations required
  • Beach bar/restaurant
  • 6 Bars including Swim-up pool bar, Sports bar
  • Terrace-solarium
  • 2 Pools
  • Jacuzzis
  • Kids pool and waterslides
  • Health & Spa centre w/sauna, jacuzzi and gym
  • Boutiques & gift shop
  • Hair & Beauty salon
  • Massage services (fee)
  • Wi-Fi in lobby
  • Watersports centre
  • Conference room
  • Golf & horseback riding nearby (fee)

Hotel Rooms include:

  • 1 King or 2 Double beds
  • Balcony or terrace
  • Air-conditioning
  • Ceiling fan
  • Flat screen satellite TV
  • Radio alarm clock
  • Regularly replenished mini-bar
  • In-room liquor dispensers
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Iron and board
  • Max occupancy 3 persons or 2 adults & 2 kids

Junior Suites include:

  • Same as above plus:
  • Larger in size
  • 1 king bed
  • Additional walk-in closet
  • Larger bathroom and living area w/sofa
  • Max occupancy 3 persons or 2 adults & 2 kids

Family Rooms and Suites also available.


La Piazza

  • Buffet lunch, a la carte for dinner
  • Italian cuisine
  • Dress code for dinner

Dona Adelita

  • Buffet breakfast, a la carte for dinner
  • Mexican cuisine
  • Dress code for dinner

Grand Dragon

  • Buffet for dinner
  • Asian cuisine
  • Dress code for dinner

La Botana

  • Buffet lunch, a la carte for dinner
  • Grill cuisine
  • Dress code for dinner

Don Emiliano

  • Buffet breakfast and dinner
  • International cuisine


  • La Cantina Lobby bar
  • El Pancho Theatre Bar
  • El Villa Theatre Bar
  • El Sports Bar
  • El Bahia Banderas Pool Bar
  • Pacha Disco Bar

Kids Deals - Children under 2 years stay and eat free. Children's age must be specified on the rooming list. Children sleep in existing bedding and must share the room with 2 full paying adults in order to receive the discount. If one adult is traveling with one child, the child will then be considered an adult. If a single adult is traveling with 2 children, the 1st child will pay adult rate and 2nd child pays special rate. Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults. Online rates already reflect discounts for kids rates. Details subject to change without notice.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the RiuLand kids' club with a pool, water slides and fun entertainment in an interactive environment.

Renova Spa services available:

  • Hair style and cut
  • Make up services
  • Manicure
  • Pedicure
  • Waxing
  • Facials
  • Body wraps
  • Massages
  • Hot Stones
  • Aromatherapy

Flamingo Golf Club
T: +52 329 296 5006

El Tigre Club de Golf
T: +52 322 297 0773
F: +52 322 297 1611

Exchange Privileges -Guests can visit Riu Vallarta and use the service & facilities at this hotel excluding the a la carte restaurants, restrictions may apply.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Jalisco
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel RIU Jalisco
Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.