Riu Jalisco

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  • Overview
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Our Opinion

The Riu Jalisco is a great hotel which is popular with couples, singles and families alike. The friendly entertainment staff keep the activities going throughout the day. Restaurants and service are very good and the beach and pools are excellent. With only one central elevator and the hotel being set back from the beach, this can mean a lot of walking. Most tour operators rate it 5 stars, but its more like a 4.5 star resort. The Riu Jalisco is a great option, just as long as you don't go in expecting a full 5 star resort. If you want to experience a true Riu 5 star, try the sister hotels Riu Vallarta and Riu Palace Pacifico.


The Riu Jalisco beachfront property is as spectacular and luxurious as you would expect from any Riu resort. Never failing to fulfill the delivery of every kind of comfort, wonderful services, and fully equipped with great cuisines to dine on. Set on an exceptionally beautiful, long stretch of beach makes it too easy to have fun with the excellent sports and leisure facilities, activities and entertainment. Just sit back, relax and let the sights and services of a Riu Jalisco all inclusive vacation show you the meaning of 5 star!

Location: On the beach in Rivera Nayarit, 20 minutes from downtown, 15 minutes from the airport.

tripadvisor Traveler Reviews
  • jcurley1992 : Calgary, Canada

My entire stay at this resort was average. The food was ok but not amazing, the buffet was TERRIBLE but the restaurants were better. I wasn't happy to see stained linens on the tables. We went in early October so the resort was full to bursting with locals, which would normally be ok but made it hard to enjoy the common areas. The pool bar was always packed with loud obnoxious locals so to get a drink you had to get out and walk around to the other side. The beach was similar. The shows at night were hit or miss, there was the "dancing show" was so terrible I left early, however the "circus rock" was amazing. The overall resort was ok, but a little to big and busy for my taste.

  • norniron23 : belfast
Nice Hotel, amazing beach, great location

I stayed here with 2 friends in a triple room. The room itself was a good size with good amenities. The alcohol dispenser was a bonus. The hotel and grounds were great. The beach was beautiful, particularly during the most amazing storm. The wifi was pretty poor but who goes on holiday to stare at their phone all day! Overall we had a great experience and would recommend it to anyone.

  • carrol2015 : Chase, Canada
Was scared after reading previous reviews

We arrived with 5 kids ages 16 to 9. As we arrived we got cocktail for the adults and kid cocktails. Hotel cleanliness was good in most areas stair ways and hallways seemed to be forgotten. Ice machines on our floor was down for one day but there is ice on all the floors.as a big family I was very scared to bring our family here after all the negative reviews. I have to say there is a low number of English speaking staff but man do they try. We don't speak Spanish so it was hard at first but i expected it would be this way. House keeping did a great job with cleaning up minus the smell trash cans that stink up bathroom. I don't believe they wash them ever. It was nice to have towel animals left on our beds. Pop water and cold beer stocked in mini fridge with four bottles of alcohol it Would have been nice for a snack to be avilable in room with min bar. We just took dessert up to room for evening snack. In case the kids got hungry snack bar was disappointing and nacho chips where the best thing there but chesse teasted burnt. I liked that there was endless bottled water at the front desk. Front desk was very helpful every time we had any questions they had the answers. As for the bars drinks tasted watered down and had very little alcohol in them. Best bar we found and liked the staff was at the lobby bar. Huge shout out to Angel for making many many many drinks for our kids and always happy to make something new for them. As for food I would have to say the steak house and Italian where my favorite. We also found that going to breakfast before 8am was better as food was fresh and it was quite. The best waitress was Barbra in the breakfast buffet she was great with our whole family. I liked how she treated all our kids like they had opinions. As for the pools they were very busy some day more then others. Kids every where which did not bother me as we had our with us. We did notice the pool water was to warm. And actually went to riu vallarta two min walk on the beach for a couple of days as we found it nicer and staff served drinks at the pool side. The kid club was better there also. As for lunch we enjoyed the buffets at both places. At the riu jalisco we did notice that there was a pop shortage through out our stay at many restaurants. We did have a unwanted wake up knock one morning at 4am and I called down to the front desk for security to check it out. The unwanted guest knocked 4 other time before passing out on the stairs. With no security coming. We left or room at 6:50 am with unwanted guest still laying on stairs. Which scared our kids. We did manage to rent jet ski's for 700 pesos each for 30 mins. Also there is a photographer to take family pictures with sun set for 900 pesos. Well worth it. Just a small note we arrived to enjoy our self and the culture and we did thanks for your Mexican hospitality. I added a picture of some food from the steakhouse please note they look nothing like what they advertise. Like many other things at this resort. But I do have to say if your looking for a perfect resort stay home and cook and clean for your self.

  • Tineke79 :
Vacation of a lifetime

Took my four children. We had a great time. Good food nice beach. Nice staff and friendly service. Always found a chair by the beach or pool. Rooms always clean and fridge always stocked. Wifi worked great in lobby for FaceTime but for everything else worked great.

  • jan154914 : Edmonton, Canada

We have been to Riu jalisco many times, we liked the hotel, its cleaniness, the extra long safe beaches and the food and staff. The entertainment has improved greatly since last year. But the food has been downgraded over the past few years quality wise and variety wise. Deserts require some innovation (maybe more french pastry?)Some of the renovation as for instance glass enclosure on balconies and beach restaurant are commendable, nevertheless the renovation in the lobby lost its Mexican character, presenting itself to be depressing, cold, and just not welcoming.What in the world was the management or owners thinking when they made this change? Where are the beautiful paintings, mirrors and vases?As we mentioned previously we have been to this particular hotel 6 times, but themost important reason We will not be coming in the future is for the lack of window screens, that have been removed during the renovation. We liked to open the window a bit for fresh air each day, but on our last visit, while reading a book during the late evenings very large insects up to 5 to 6 cm in size would crawl thru theopening of the window, since it had no screen. This fact frightened us very muchand we would spend quite a bit of time i we were successful scaring them back out. So we ask the management why take out the much needed screens in this type of a climate?J&R Edmonton

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet, breakfast, lunch and dinner daily
  • Snacks
  • Cold and warm dishes buffet - pizzas, pastas, salads and varied desserts
  • On the spot made-to-order cooking stations
  • A la carte dinner in specialty restaurants w/reservations
  • Domestic & select imported drinks 
  • Theme nights
  • Late-night snacks
  • In-room mini-bar and liquor dispenser (re-stocked regularly)
  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson at pool
  • Day and night tennis
  • Multi-sports court
  • Gym and sauna
  • Volleyball
  • Ping-pong
  • Shuffleboard
  • Daily activities
  • Live music & shows
  • Nighty entertainment
  • Entrance to Disco, drinks included
  • WiFi in lobby
  • 700 rooms
  • 5 restaurants, including Buffet, Mexican, Asian, Italian & Steakhouse
  • 1 A la carte restaurant, dress code & reservations required
  • Beach bar/restaurant
  • 6 Bars including Swim-up pool bar, Sports bar
  • Terrace-solarium
  • 2 Pools
  • Jacuzzis
  • Kids pool and waterslides
  • Lit tennis courts
  • Health & Spa centre w/sauna, jacuzzi and gym
  • Boutiques & gift shop
  • Hair & Beauty salon
  • Massage services (fee)
  • WiFi in lobby
  • Watersports centre
  • Conference room
  • Golf & horseback riding nearby (fee)

Hotel Rooms include:

  • 1 king or 2 double beds
  • Air-conditioning
  • Ceiling fan
  • Satellite TV
  • Radio alarm clock
  • Mini-bar
  • Liquor dispensers
  • In-room safe
  • Bathroom w/shower
  • Hairdryer
  • Balcony or terrace
  • Max occupancy 3 persons or 2 adults & 2 kids

Junior Suites include:

  • Same as above plus:
  • Larger in size
  • 1 king bed
  • Additional walk-in closet
  • Larger bathroom and living area w/sofa
  • Max occupancy 3 persons or 2 adults & 2 kids

Family Rooms and Suites also available.

Kids Deals - Kids under 12 stay & eat free when sharing a room and existing bedding with 2 adult. Hotel room only, limited availability.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the RiuLand kids' club with a pool, water slides and fun entertainment in an interactive environment.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Wedding Package - Wedding packages are available. Please inquire for more details.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Jalisco
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel RIU Jalisco
Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.