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Riu Jalisco

Resort Map
  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Riu Jalisco is a great hotel which is popular with couples, singles and families alike. The friendly entertainment staff keep the activities going throughout the day. Restaurants and service are very good and the beach and pools are excellent. With only one central elevator and the hotel being set back from the beach, this can mean a lot of walking. Most tour operators rate it 5 stars, but its more like a 4.5 star resort. The Riu Jalisco is a great option, just as long as you don't go in expecting a full 5 star resort. If you want to experience a true Riu 5 star, try the sister hotels Riu Vallarta and Riu Palace Pacifico.


Overview

The Riu Jalisco beachfront property is as spectacular and luxurious as you would expect from any Riu resort. Never failing to fulfill the delivery of every kind of comfort, wonderful services, and fully equipped with great cuisines to dine on. Set on an exceptionally beautiful, long stretch of beach makes it too easy to have fun with the excellent sports and leisure facilities, activities and entertainment. Just sit back, relax and let the sights and services of a Riu Jalisco all inclusive vacation show you the meaning of 5 star!

Location: On the beach in Rivera Nayarit, 20 minutes from downtown, 15 minutes from the airport.


Highlights
  • A long stretch of beach that's great for strolls
  • Good for families with an active kids club and kids pool
  • Great value with reputable service and quality
  • Close to the airport for easy transfers

tripadvisor Traveler Reviews
  • CoachJJP72701 : Fayetteville, Arkansas
A Fun and Less Expensive RIU Option

So my wife and I wanted to give a our 18 year old son a nice graduation gift that he'd always remember so we allowed him to bring a friend to Mexico. We picked this Riu because it was a little less expensive than the others in Nuevo Vallarta. We got the guys a nice little room and we went for the suite. We weren't disappointed! It was roomy and had a jacuzzi on the huge patio facing the ocean. We tried nearly all of the restaurants on the property and they were all great. There was lots of nightly entertainment and overall it was a fun trip, we even sprung for the beachside massages. The kids liked the daily pool games and there was never a shortage of food and drinks. The wife and I enjoyed our daily routine of breakfast, workout, pool/beach time and then nap and dinner. Hope we can make it back soon!

  • Julia K :
Would not recommend this place to my worst enemie

Our trip started off normal as we arrived at the hotel and checked in right away we were greeted with drinks, and the man at the front desk explained where everything was located. When we got to our room it had a very musty/moldy smell. The floors didn't look like they had been cleaned well and the bedding wasn't clean. The safe was also broken and didn't work at all. After a few hours we noticed the air conditioning wasn't working and waited till the next day to let the front desk know. After notifying the front desk that the air was broke they said they would send a maintenance worker to fix it and the maintenance worker replaced a part, but it still didn't work. We went back to the front desk and they wouldn't move us until 4pm the next day to a new room. It was a horrible experience and our room had mold growing on the curtains, so I'm assuming the air had been broken for awhile. The second room was definitely better than the first and a lot cleaner, but still not up to standards of even a 2 star hotel like a motel 8. Our shower head was broken and kept falling off the wall. Overall the service from bartenders and staff was decent, but if you come here expecting anything special you're in for a surprise. They let children in the adult pool and advertise that this is a 5 star resort, but I wouldn't even consider it a 2 star.

  • Rob P :
Not for couples

My wife and I arrived at the Riu Jalisco on May 13 at 6:30 AM.The front desk and check in process was very fast and friendly. Once we got to our room we had two double beds pushed together we had requested a king bed the resort was only 60% full as we were told.Not a great start to our anniversary we were hoping for. We were exhausted from an early morning flight so crashed for a couple of hours when my wife woke up she felt something crawling on her. She lifted up the covers and found a dead bug with a bunch of maggots we called the front desk and wanted to switch rooms ASAP so they accommodated us but again two double beds pushed together we were still not happy with the room. We got Sunwing involved and the hotel management finally they upgraded our room category. To try to also make up for it and make us feel even more special they made us a reservation at steak restaurant and told us we could get lobster there, but when we went the staff there said no lobster at all.Management were making us feel like we were inconveniencing them.Bar staff were nice and friendly but no service at the pool, theatre or beach! Not sure how this rates as a 5 star resort.There are two pools one for adults and one for kids yet the adult pool was filled with kids even at the swim up bar that made it difficult to get drinks.Food was Luke warm at best some people were not using utensils to fill their plates picking with there fingers (gross).And half the resort was filled with kids who like to but in line. Beach was nice never having a problem finding a lounger if you want shade they rent umbrellas at 200 pesos per day.I know that the Riu is family friendly but at the time we were there this place was crawling with kids overtaking everything . All of the inland families were travelling atThis time. We stay at the Riu properties all the time and this was by far the worst managed resort.We love the Riu chain and will do Riu again but not at this particular one.Hopefully you found my review helpful Again not a place to relax for couples.

  • genesiswelding :
Vacation at the Riu

Loved our vacation and the size of this resort. Everything was easily accessible and very user friendly to get around. The staff were fantastic and so friendly. We got to know our waiters, bartenders. Our room was well cleaned but we would have preferred one king size bed instead of 2 dbls pushed together but it was cozy and we made the best of it. Food was great and plentiful. We would definitely return.

  • michelledouglas2017 : Redwood Meadows, Canada
Loved it!!

I traveled alone with my two sons (8 and 11 years). My husband surprised us with the trip. He was away for work so couldn't join us.It was such a fantastic trip. From the front desk staff to the vendors on the beach - everyone was so kind and friendly.The resort was an excellent fit for us. Very clean, the food was great but the best part really was the staff. There was always chairs no matter what time you got to the pool or the beach.The shows were fantastic and very entertaining. Our room was on the front of the building in the middle facing the fountains on the top floor - beautiful view of both fountains and the ocean, I was worried that it would be noisy as we were also right by the elevators but it was not at all. We are not heavy sleepers and didn't hear a sound after 10pm.I have traveled to a lot of places and stayed at a lot of resorts and I thought this one was great!!! Not the fanciest of resorts but beautiful and clean!The sunsets from the steak house restaurant on the beach were breathtaking!!!My only complaint would be to get to the evening shows early as they are quite good and well attended - so if you want a seat get there early - so really not a complaint just a suggestion.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet, breakfast, lunch and dinner daily
  • Snacks
  • Cold and warm dishes buffet - pizzas, pastas, salads and varied desserts
  • On the spot made-to-order cooking stations
  • A la carte dinner in specialty restaurants without reservations
  • Domestic & select imported drinks 
  • Theme nights
  • Late-night snacks
  • In-room mini-bar and liquor dispenser (re-stocked regularly)
  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson at pool
  • Day and night tennis
  • Multi-sports court
  • Gym and sauna
  • Volleyball
  • Ping-pong
  • Shuffleboard
  • Daily activities
  • Live music & shows
  • Nighty entertainment
  • Entrance to Disco, drinks included
  • Wi-Fi in lobby
  • 700 rooms
  • 5 restaurants, including Buffet, Mexican, Asian, Italian & Steakhouse
  • 1 A la carte restaurant, dress code & reservations required
  • Beach bar/restaurant
  • 6 Bars including Swim-up pool bar, Sports bar
  • Terrace-solarium
  • 2 Pools
  • Jacuzzis
  • Kids pool and waterslides
  • Lit tennis courts
  • Health & Spa centre w/sauna, jacuzzi and gym
  • Boutiques & gift shop
  • Hair & Beauty salon
  • Massage services (fee)
  • Wi-Fi in lobby
  • Watersports centre
  • Conference room
  • Golf & horseback riding nearby (fee)

Hotel Rooms include:

  • 1 King or 2 Double beds
  • Balcony or terrace
  • Air-conditioning
  • Ceiling fan
  • Flat screen satellite TV
  • Radio alarm clock
  • Regularly replenished mini-bar
  • In-room liquor dispensers
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Iron and board
  • Max occupancy 3 persons or 2 adults & 2 kids

Junior Suites include:

  • Same as above plus:
  • Larger in size
  • 1 king bed
  • Additional walk-in closet
  • Larger bathroom and living area w/sofa
  • Max occupancy 3 persons or 2 adults & 2 kids

Family Rooms and Suites also available.

Restaurants

La Piazza

  • Buffet lunch, a la carte for dinner
  • Italian cuisine
  • Dress code for dinner

Dona Adelita

  • Buffet breakfast, a la carte for dinner
  • Mexican cuisine
  • Dress code for dinner

Grand Dragon

  • Buffet for dinner
  • Asian cuisine
  • Dress code for dinner

La Botana

  • Buffet lunch, a la carte for dinner
  • Grill cuisine
  • Dress code for dinner

Don Emiliano

  • Buffet breakfast and dinner
  • International cuisine

Bars

  • La Cantina Lobby bar
  • El Pancho Theatre Bar
  • El Villa Theatre Bar
  • El Sports Bar
  • El Bahia Banderas Pool Bar
  • Pacha Disco Bar

Kids Deals - Children under 2 years stay and eat free. Children's age must be specified on the rooming list. Children sleep in existing bedding and must share the room with 2 full paying adults in order to receive the discount. If one adult is traveling with one child, the child will then be considered an adult. If a single adult is traveling with 2 children, the 1st child will pay adult rate and 2nd child pays special rate. Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults. Online rates already reflect discounts for kids rates. Details subject to change without notice.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the RiuLand kids' club with a pool, water slides and fun entertainment in an interactive environment.

Renova Spa services available:

  • Hair style and cut
  • Make up services
  • Manicure
  • Pedicure
  • Waxing
  • Facials
  • Body wraps
  • Massages
  • Hot Stones
  • Aromatherapy

Flamingos golf course located near by. Prices range from $90 -$130USD

Exchange Privileges -Guests can visit Riu Vallarta and use the service & facilities at this hotel excluding the a la carte restaurants, restrictions may apply.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

??????????????Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Jalisco
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel RIU Jalisco
Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.