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Riu Jalisco

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
  • Golf
  • Weddings
  • Bonus
Our Opinion

The Riu Jalisco is a great hotel which is popular with couples, singles and families alike. The friendly entertainment staff keep the activities going throughout the day. Restaurants and service are very good and the beach and pools are excellent. With only one central elevator and the hotel being set back from the beach, this can mean a lot of walking. Most tour operators rate it 5 stars, but its more like a 4.5 star resort. The Riu Jalisco is a great option, just as long as you don't go in expecting a full 5 star resort. If you want to experience a true Riu 5 star, try the sister hotels Riu Vallarta and Riu Palace Pacifico.


The Riu Jalisco beachfront property is as spectacular and luxurious as you would expect from any Riu resort. Never failing to fulfill the delivery of every kind of comfort, wonderful services, and fully equipped with great cuisines to dine on. Set on an exceptionally beautiful, long stretch of beach makes it too easy to have fun with the excellent sports and leisure facilities, activities and entertainment. Just sit back, relax and let the sights and services of a Riu Jalisco all inclusive vacation show you the meaning of 5 star!

Location: On the beach in Rivera Nayarit, 20 minutes from downtown, 15 minutes from the airport.

  • A long stretch of beach that's great for strolls
  • Good for families with an active kids club and kids pool
  • Great value with reputable service and quality
  • Close to the airport for easy transfers

tripadvisor Traveler Reviews
  • Deb C : Collingswood, New Jersey
Highs and Lows

We visited Rui Jalisco for a 50th birthday for a group of ladies. We enjoy all-inclusives and have traveled together on many occasions so this was not our first rodeo at an AI. I understand that not everything is perfect, although this hotel claims to be a 5 star, but it is certainly not even a 4. I'd give it 3 or so. All in all, it was a nice holiday due to our group being large and fun. However, I felt like I spent my entire vacation in a line waiting for something because there isn't enough staff - not even close. One of the waiters told us it's because everyone calls out - no one wants to work. I presume Riu isn't paying them enough, which is a disgrace for a large corporation. Room - was just fine. Nice view, ample space, big closet, minibar well stocked, beds fine, maid service very good. AC nice and cold - although one of our 4 rooms had trouble with their AC. Food - standard AI fare. We did visit all of the specialty restaurants with ease. The steak was good for some, mine was just OK. Asian - horrible. Italian was nice and we went there 2 times. Mexican was OK but not really very mexican. Buffet for breakfast grew tiresome. It was exactly the same every day and it was packed with people waiting in lines for bacon and meats as it was all "hoarded" at one spot which sucked. We didn't do the dinner buffet except to grab and go so no comment on that. Drinks - this is where it is a huge low. The "vodka" they serve called Blue Ice is the most disgusting "vodka" I've ever tasted. I literally spit it out in the sink. It is not vodka - it's a cheap disgusting tequila in a vodka bottle. The only other vodka they had was Smirnoff - IF you could get it. The main bar inside - La Cantina - never had anything. They were out of straws, Smirnoff, Bacardi - you name it and they didn't have it. It was ridiculous. All bars were out of things often so if you wanted a certain thing - which everyone does - you had to hoof it to the next bar 100 miles away and wait in another line. If you like to drink, you will hate this hotel. Just saying. Beach - gorgeous and chairs plentiful. We spent (well tried to spend) our days there. HOWEVER - and another huge low - there is no beach waiter service!! What resort doesn't have this?? It costs them nothing to hire ppl to work for tips. I felt that we spent our entire trip getting up from our beach chairs to get drinks, or to wait in a long line for the bathroom, or to get anything we needed. Not relaxing at all. Also the water was very muddy, dark, ugly and COLD. It looked like I was back in NJ. For this reason alone, I will not return. Not the hotel's fault, but it was not what I want when I come to a tropical place. I want pretty blue water that is warm. I can go to the Jersey shore every weekend in summer for that water. Service - was different. It seemed like no one spoke English in the beginning. Then towards the end of the week (we suspect after they found out we were tipping), they all of a sudden understood us. No one else was tipping really. On our last day, there was a pile of vomit on the wall in a main hallway - at 10:00am. Don't tell me no one on the staff saw it. It was disgusting and I'm sure 10 staff people walked by it without cleaning it up, as it was from the night before. I tried to "communicate" this with the maid and she acted like she didn't understand my very clear hand gestures. I had to call the front desk and then they finally cleaned it up. Just nasty & lazy. So there were highs and lows. Unfortunately the lows were in important areas.

  • amandahb2015 : Skegness, United Kingdom
Great Hotel, facilities and staff

After reading previous reviews prior to booking, I would agree with many. Not to sound contradictory throughout but the Hotel definitely has pros & cons. The staff are fabulous, cannot do enough and friendly from reception, cleaners right through to bar and waiting staff. The food is as good as a Hotel with 700 rooms and a diverse clientele.can be. The Steak House probably my favourite but the wait between courses is reflected in the popularity of the restaurant. Weightboards and kayaks are free for up to an hour at a time from the hotel. Rooms are clean with an optic as part of the mini bar, although no coffee facilities in the room, there is a full size ironing board with iron and hairdryer which is a bonus. The noise on an evening has been quite load from our room but the hotel are accommodating and will move you at request. Nuevo Vallarta is a little out the way being a taxi journey to places, although a 40 minute walk along the beach to the flea market is nice. Overall a great hotel and great holiday, although avoid the local vodka it tastes like tequila!

  • Ange C :
Amazing Hotel, Service and Staff!!

This was my husband and I's first all inclusive vacation and we were very impressed!! We enjoyed every minute!! The hotel staff were amazingly friendly and could speak English quite well!! The grounds were beautiful and the staff never stopped cleaning! The drinks were great, however, varied depending on what bar you got them at. We really enjoyed the pool bar and the lobby bar! So many things to do at this resort, from kayaking, walking the amazing beach, seeing wildlife, activities, and exploring Riu Vallarta resort as well! My husband and I even enjoyed the waterslides and cooling off in the pools! He is more particular when it comes to food and he loved the a la cartes. We tried each one!! We loved the variety, and the buffets can get quite busy. We also loved the fact they changed the reservation policy and we could just show up and eat! Thank you!! The service at the restaurants were amazing!! I loved all the people!! We can't wait to go back again this year, but this time bring our 3 boys!! Our only complaint was how loud it was some nights with people and kids yelling and running up and down the halls. But this is not the resorts fault. Parents and children should try to be quiet after midnight to show courtesy to the other guests!

  • Dtsquire : Minneapolis, Minnesota

To get right to the point the food was average at best. Our room smelled like sewer so we always had the door open(our parents room was so bad they requested a move).The highly desired steakhouse was a large wait with a larger disappointment in the quality of food and service. All liquor was copy brands of bottom shelf US liquor which made the drinks a little lackluster. I mostly stuck with beer. The Mexican restaurant was the best for dinner, we ate there twice in our week stay. If you want to stay active during the day there was plenty of pool and beach activities with a quality massage in the beach(less expensive than the spa).The kids pool wasn't really full and there were plenty of kids in the "adult" pool. I only call it the adult pool because it had the swim up bar(which attracted a lot of bees). I highly recommend going to the River Cafe in Puerto Vallarta, a bit of a drive but completely worth it! We also enjoyed a day in Sayulitas which is another bit of a drive but good if you want an old school experience off the main tourist area. Sure there are vendors etc but overall a good time in a small town that feels like a surfer town that time forgot about.I won't stay at this hotel again, not because it was so bad but because I am sure there is something better. If you are looking at value it is an average place to stay that's an all inclusive.

  • :
One enjoyable week

We have returned from Riu Jalisco and want to let you know that we had a good time.1) flights were ok-something to notate is that food is now chargeable with sunwing and with credit card only. Earphones are also chargeable so bring your own. 2) transfers were very smooth and a quick ride to the hotel. Sunwing tried something new by doing the hotel brief and excursions info on the bus to the hotel so you didn't have a meeting to attend the next morning-very nice3) we were room 3214-3rd floor facing south into a condo building back yard-nice and quiet like we asked and far from any noise. We had a king bed and the room was kept clean.4) restaurants were well spaced around the resort and there was food for anyone. The steak and ribs in the steakhouse were the best-very comparable to our own at home. They carried a no reservation policy with first come first served and if you didn't want to wait there were other restaurants to try. We waited longest 20 min and we were offered a drink and a place to sit while we waited-thanks Jovany for the awesome service.5) beach and pools had lots of chairs-they said the hotel was full but you never had troubles finding a chair. Towels were plentiful as well. The gold sparkle in the water was intriguing and the straight smooth walk into the ocean was a delight (no big holes or dips to worry about) and the waves were comfortable even for me as I don't really swim and was concerned about big waves.On the beach there is a lot of palm trees for shade if you want it and then you can also rent umbrellas for the day.6) for a day out we walked the 30+min to Bucerias and the market. You can walk the beach or along the street as both are very safe. We took the street and enjoyed a few small shops along the way where the locals were making their own crafts for sale. We would recommend this place to anyone looking for a place well worth the money.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet, breakfast, lunch and dinner daily
  • Snacks
  • Cold and warm dishes buffet - pizzas, pastas, salads and varied desserts
  • On the spot made-to-order cooking stations
  • A la carte dinner in specialty restaurants without reservations
  • Domestic & select imported drinks 
  • Theme nights
  • Late-night snacks
  • In-room mini-bar and liquor dispenser (re-stocked regularly)
  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson at pool
  • Day and night tennis
  • Multi-sports court
  • Gym and sauna
  • Volleyball
  • Ping-pong
  • Shuffleboard
  • Daily activities
  • Live music & shows
  • Nighty entertainment
  • Entrance to Disco, drinks included
  • Wi-Fi in lobby
  • 700 rooms
  • 5 restaurants, including Buffet, Mexican, Asian, Italian & Steakhouse
  • 1 A la carte restaurant, dress code & reservations required
  • Beach bar/restaurant
  • 6 Bars including Swim-up pool bar, Sports bar
  • Terrace-solarium
  • 2 Pools
  • Jacuzzis
  • Kids pool and waterslides
  • Lit tennis courts
  • Health & Spa centre w/sauna, jacuzzi and gym
  • Boutiques & gift shop
  • Hair & Beauty salon
  • Massage services (fee)
  • Wi-Fi in lobby
  • Watersports centre
  • Conference room
  • Golf & horseback riding nearby (fee)

Hotel Rooms include:

  • 1 King or 2 Double beds
  • Balcony or terrace
  • Air-conditioning
  • Ceiling fan
  • Flat screen satellite TV
  • Radio alarm clock
  • Regularly replenished mini-bar
  • In-room liquor dispensers
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Iron and board
  • Max occupancy 3 persons or 2 adults & 2 kids

Junior Suites include:

  • Same as above plus:
  • Larger in size
  • 1 king bed
  • Additional walk-in closet
  • Larger bathroom and living area w/sofa
  • Max occupancy 3 persons or 2 adults & 2 kids

Family Rooms and Suites also available.


La Piazza

  • Buffet lunch, a la carte for dinner
  • Italian cuisine
  • Dress code for dinner

Dona Adelita

  • Buffet breakfast, a la carte for dinner
  • Mexican cuisine
  • Dress code for dinner

Grand Dragon

  • Buffet for dinner
  • Asian cuisine
  • Dress code for dinner

La Botana

  • Buffet lunch, a la carte for dinner
  • Grill cuisine
  • Dress code for dinner

Don Emiliano

  • Buffet breakfast and dinner
  • International cuisine


  • La Cantina Lobby bar
  • El Pancho Theatre Bar
  • El Villa Theatre Bar
  • El Sports Bar
  • El Bahia Banderas Pool Bar
  • Pacha Disco Bar

Kids Deals - Children under 2 years stay and eat free. Children's age must be specified on the rooming list. Children sleep in existing bedding and must share the room with 2 full paying adults in order to receive the discount. If one adult is traveling with one child, the child will then be considered an adult. If a single adult is traveling with 2 children, the 1st child will pay adult rate and 2nd child pays special rate. Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults. Online rates already reflect discounts for kids rates. Details subject to change without notice.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the RiuLand kids' club with a pool, water slides and fun entertainment in an interactive environment.

Renova Spa services available:

  • Hair style and cut
  • Make up services
  • Manicure
  • Pedicure
  • Waxing
  • Facials
  • Body wraps
  • Massages
  • Hot Stones
  • Aromatherapy

Flamingos golf course located near by. Prices range from $90 -$130USD

Exchange Privileges -Guests can visit Riu Vallarta and use the service & facilities at this hotel excluding the a la carte restaurants, restrictions may apply.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

??????????????Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Jalisco
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel RIU Jalisco
Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.