Riu Jalisco

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  • Overview
  • Reviews
  • What's Included
  • All Inclusive Features
  • Facilities
  • Accommodations
  • Restaurants & Bars
  • Kids
  • Spa
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  • Weddings
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Our Opinion

The Riu Jalisco is a great hotel which is popular with couples, singles and families alike. The friendly entertainment staff keep the activities going throughout the day. Restaurants and service are very good and the beach and pools are excellent. With only one central elevator and the hotel being set back from the beach, this can mean a lot of walking. Most tour operators rate it 5 stars, but its more like a 4.5 star resort. The Riu Jalisco is a great option, just as long as you don't go in expecting a full 5 star resort. If you want to experience a true Riu 5 star, try the sister hotels Riu Vallarta and Riu Palace Pacifico.


Overview

The Riu Jalisco beachfront property is as spectacular and luxurious as you would expect from any Riu resort. Never failing to fulfill the delivery of every kind of comfort, wonderful services, and fully equipped with great cuisines to dine on. Set on an exceptionally beautiful, long stretch of beach makes it too easy to have fun with the excellent sports and leisure facilities, activities and entertainment. Just sit back, relax and let the sights and services of a Riu Jalisco all inclusive vacation show you the meaning of 5 star!

Location: On the beach in Rivera Nayarit, 20 minutes from downtown, 15 minutes from the airport.


Highlights
  • A long stretch of beach that's great for strolls
  • Good for families with an active kids club and kids pool
  • Great value with reputable service and quality
  • Close to the airport for easy transfers

tripadvisor Traveler Reviews
  • Hailey A : Fort Erie, Canada
AMAZING RESORT!

This was the most amazing hotel to stay at! The food was absolutely delicious each and every day! There was so much variety to choose from that anyone would be able to find something that they would like. The presentation of the food everyday was also spectacular! I loved how they had cookouts on the beach and also had people BBQing prior to dinner starting in front of the fountain - was all a great touch!The staff here are also amazing, they go above and beyond to ensure that you are happy and enjoying your stay. The bartenders were also great - big shout out to Armando who serves on the patio by the pools! The nightly entertainment was also great, after each show they have a mariachi band playing for adults to stay back and dance! Another big perk is that the resort is on the beach and you can walk up and down the beach for miles. We walked twice to Bucerias which was a blast - would definitely recommend if you aren't an uptight tourist and enjoy learning about the culture of your destination. There was also this amazing beach restaurant (Oye Henrys Beach Bar & Mexican Seafood Grill) that I would recommend stopping at on your was to Bucerias to grab a Cerveza and some coconut shrimp - the best I have ever had! I would definitely recommend this hotel and would go back instantly!

  • janevivianwalker : Waterford, Ireland
not the best not the worst

I found it to be kind of dirty. The towels smells weird and they weren't soft, there were spots in the room that very clearly hadn't been cleaned, my glasstop bedside table was cracked, there was a used condom in the poolside change room, and the fountain drink dispensers were always covered with bees or wasps. I lost my appetite at the resort, the buffet food that I tried was all okay but I didn't get the sense that it was handled in a particularly hygienic way. I did like the burger spot by the beach and the Mexican restaurant was our favourite by far. In general the alcohol tasted watered down and cheap, if you like wine I would definitely recommend bringing your own - I wish I had done that. I ended up just not eating or drinking much but I got sick anyway. On our last night we took a cab into Vallarta and had a lovely dinner at a restaurant along the harbour front. Pool closes at 7 which I found kind of strange. There are little black birds literally everywhere (including the semi-outdoor restaurants) and they s*^t everywhere and are not the least bit shy. I hate to complain about this because I guess they can't do anything about it but it was pretty gross. As for the good, the facilities are pretty nice, staff very friendly, the room was nice, the weather was lovely, and I did actually have a good time with my friends despite my criticisms. I would recommend if you're on a budget, aren't picky about food/booze, aren't easily grossed out and don't mind crowds + kids.

  • Blacksmith12 : Fort Saskatchewan, Canada
"It's a hard one to rate"

Overall I found it a very nice place to stay at. Clean, nice friendly staff, food-wise: good tasting, lots of variety and great presentation at the main buffet. All the staff were very accommodating and really went out of their way to help or make things right, comfortable and throw in a touch of humour and compassion.Now the things I thought were a little hard to understand why: 1) The night entertainment was mediocre. There was a little piece of paper in the room that had a schedule of sorts. Sometimes it lasted an hour and sometimes 1/2 an hour. One night everyone waited by the main stage for the evening show; after a half hour of Taylor Swift videos a lady came along and said there was a fire show over at the beach, so head over there! Very poor communication!2) Bathrooms: for the entire resort, there are 4 bathrooms: for the main lobby, sports bar, main bar, buffet and two theme restaurants there is ONE washroom! So if you're downstairs at.the main buffet and your kids need to go; up the elevator you go to the main floor to the washroom! The second one is by the disco half way down to the beach and the other 2 are half way between the two swimming pools and the beach. Here, just use your imagination: I never saw many of the "groupies" over at the swim up bar leave to go over to washroom to relieve themselves!3) Theme restaurants I can't comment too much on them, as I only went to the Mexican and Japanese. What I expected and what I got were totally different. They both are buffet style dining other than the main dish that you order at the Mexican restaurant. I found that the food was better over at the main buffet on their theme nights.4) We were on the top floor (6th) and quite often there was a sewage smell in the room we were in or in the hallway outside our room. I ran water in the sink & shower plus flushed the toilet just to make sure there wasn't a problem in our room. I'm guessing it was coming off the roof vents and into the air conditioning inlet or right off the roof into the hallways. 5) Air conditioning was a challenge at most plus they're relationship with the ceiling fans sure tested you're IQ level or tolerance level!6) Location: The property is located on a "controlled road" so there is nothing nearby as in shopping, attractions, etc. It's off the main drag by, say 1/2 a mile. You got to take a taxi to anywhere and they do rip you off! Ask for a taxi, ask the driver how much for your trip; he'll tell you, say $10.00. You agree and off you go. Do your thing, flag down a taxi, how much to get back $14.00! If you're staying at the resort, fine! If you go off the resort, beware! If you're into shopping, find a resort in either Bucerias or Puerto Vallarta!

  • Jim J : Oshawa, Canada
Hotel does not care about your safety

We have stayed at RIU HOTELS 7 times in the last 5 yrs. Don't get us wrong it is a beautiful resort. Our problem is with customer service, I am writing this while we are still at the resort. On Monday night our night of arrival the stair lights were out and we had 4 flights of stairs to walk up. On Thursday night we went down for dinner only to find the lights out again. This time I fell down hurting my back in pure darkness. We made our way to the front desk to make them aware. The lady asked if I was okay. I told her it was sore and they offered to call a Dr. Was told the cost would be a $100.00 to see the dr. We told them it was because the lights were out, they were gracious enough to offer us $20.00 off the cost of seeing the dr. There has not been one call or knock on the door to see how I am doing.Loved staying at the RIU's but this is our last time as we now see them as wanting your money and not a care at all about your health. When we checked in with the SUNWING rep regarding our flight home, we told her about the incident. She got right up and took us over to the Public Relations lady for the resort only to be told the same thing $20.00 off to see the dr. Kudos to SUNWING for this rep, She called us later stating she would issue us some vouchers from SUNWING as she felt RIU was not doing anythingOn another note someone had thrown up out a second floor window on the stairway that was there Monday night and was cleaned up Friday morning. This is the only RIU resort where we have noticed the reuse of food, last night chicken in the Italian ala carte restaurant is being served for lunch in the buffet restaurant.

  • rexysamy : Beverley, United Kingdom
First time at a Rui hotel.

Fantastic hotel with outstanding service, clean and food outstanding. Tui put together a fabulous package and the rep. Tom was the most nicest guy you could met and was so helpful. Unfortunately, some of the guests weren't aware of how to behave in a 5* hotel and didn't read the Hotels code of conduct and boarded on abusiveness, violent and rude to others and staff (who worked so hard) to make our stay great. Well done to all involved with the holiday and thank you.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD) if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Resort fees (if applicable) must be paid directly to the hotel
  • Hotel transfers for packages to USA
  • Hotel transfers for packages to Europe
  • Items of a personal nature
  • Buffet, breakfast, lunch and dinner daily
  • Snacks
  • Cold and warm dishes buffet - pizzas, pastas, salads and varied desserts
  • On the spot made-to-order cooking stations
  • A la carte dinner in specialty restaurants without reservations
  • Domestic & select imported drinks 
  • Theme nights
  • Late-night snacks
  • In-room mini-bar and liquor dispenser (re-stocked regularly)
  • Windsurfing
  • Sailing
  • Kayaking
  • Snorkeling
  • Introductory scuba diving lesson at pool
  • Day and night tennis
  • Multi-sports court
  • Gym and sauna
  • Volleyball
  • Ping-pong
  • Shuffleboard
  • Daily activities
  • Live music & shows
  • Nighty entertainment
  • Entrance to Disco, drinks included
  • Wi-Fi in lobby
  • 700 rooms
  • 5 restaurants, including Buffet, Mexican, Asian, Italian & Steakhouse
  • 1 A la carte restaurant, dress code & reservations required
  • Beach bar/restaurant
  • 6 Bars including Swim-up pool bar, Sports bar
  • Terrace-solarium
  • 2 Pools
  • Jacuzzis
  • Kids pool and waterslides
  • Lit tennis courts
  • Health & Spa centre w/sauna, jacuzzi and gym
  • Boutiques & gift shop
  • Hair & Beauty salon
  • Massage services (fee)
  • Wi-Fi in lobby
  • Watersports centre
  • Conference room
  • Golf & horseback riding nearby (fee)

Hotel Rooms include:

  • 1 King or 2 Double beds
  • Balcony or terrace
  • Air-conditioning
  • Ceiling fan
  • Flat screen satellite TV
  • Radio alarm clock
  • Regularly replenished mini-bar
  • In-room liquor dispensers
  • In-room safe
  • Bathroom with shower
  • Hairdryer
  • Iron and board
  • Max occupancy 3 persons or 2 adults & 2 kids

Junior Suites include:

  • Same as above plus:
  • Larger in size
  • 1 king bed
  • Additional walk-in closet
  • Larger bathroom and living area w/sofa
  • Max occupancy 3 persons or 2 adults & 2 kids

Family Rooms and Suites also available.

Restaurants

La Piazza

  • Buffet lunch, a la carte for dinner
  • Italian cuisine
  • Dress code for dinner

Dona Adelita

  • Buffet breakfast, a la carte for dinner
  • Mexican cuisine
  • Dress code for dinner

Grand Dragon

  • Buffet for dinner
  • Asian cuisine
  • Dress code for dinner

La Botana

  • Buffet lunch, a la carte for dinner
  • Grill cuisine
  • Dress code for dinner

Don Emiliano

  • Buffet breakfast and dinner
  • International cuisine

Bars

  • La Cantina Lobby bar
  • El Pancho Theatre Bar
  • El Villa Theatre Bar
  • El Sports Bar
  • El Bahia Banderas Pool Bar
  • Pacha Disco Bar

Kids Deals - Children under 2 years stay and eat free. Children's age must be specified on the rooming list. Children sleep in existing bedding and must share the room with 2 full paying adults in order to receive the discount. If one adult is traveling with one child, the child will then be considered an adult. If a single adult is traveling with 2 children, the 1st child will pay adult rate and 2nd child pays special rate. Limited number of Kids Free rooms are available. Up to 2 kids can travel free with 2 full paying adults. Online rates already reflect discounts for kids rates. Details subject to change without notice.

For the Kids - Kids 4-12 can enjoy supervised children's activities at the RiuLand kids' club with a pool, water slides and fun entertainment in an interactive environment.

Renova Spa services available:

  • Hair style and cut
  • Make up services
  • Manicure
  • Pedicure
  • Waxing
  • Facials
  • Body wraps
  • Massages
  • Hot Stones
  • Aromatherapy

Flamingos golf course located near by. Prices range from $90 -$130USD

Exchange Privileges -Guests can visit Riu Vallarta and use the service & facilities at this hotel excluding the a la carte restaurants, restrictions may apply.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

??????????????Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Jalisco
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
ClubHotel RIU Jalisco
Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.