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Riu Palace Pacifico

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Our Opinion

Riu Palace Pacifico is easily the best of the 3 Riu resorts in Riviera Nayarit. This awe inspiring resort is a true 5 star from its intricate interior to is grand exterior. Top notch service and true pampering are to be had at this fine resort which is perfect for couples. Families with children may enjoy the Riu Jalisco or Riu Vallarta over this resort, as there will probably be more activities for the children at the sister resorts. However, If you are looking for one of the nicest resorts in Riviera Nayarit, this is it!

Riu Resorts latest resort in Riviera Nayarit, the Riu Palace Pacifico has been spared no expense to get it just right, as evidenced by the momentous exterior, a fitting tribute to the ancient Mayan and Aztec civilizations of Mexico. Here, rush is a four letter word and relaxation on the powdery fields of palm fringed beach is the highlight of the day. Expect sizzling afternoons to melt into halcyon evenings with the same ease as the ice in your favourite libation.

Location: Located in Riviera Nayarit, on Playa de Flamingos beach, 2 km from Nuevo Vallarta, 15 km from Puerto Vallarta, overlooking the Pacific Ocean, 13 km from the airport.

tripadvisor Traveler Reviews
  • johnVictoria : victoria
What a difference 16 months makes.

I went to this place 16 months ago and I was not impressed, mainly because the food was not very good. They have clearly got a new manager and/or chef in place because the place has vastly improved. The food in all restaurants was excellent. I am not a foodie but I do apppreiate good feed. Clearly the chef is paying attention to details because the food was consistently excellent. Also the service and quality of the experience has improved at the hotel. The good: the food. See above. The beach is beautiful. Never had to worry about getting a chair either. The lobby and piano bar are excellent. The wait staff inside in buffet, at guacamole, and Toscana and Krystal were very good. Wait staff at far end of terrace at buffet were terrible. These guys were just grumpy and we had to hunt them down to get a coffee. - selection of alcohol was good. Better than before. The bad: bartenders were great but there should be more staff at bars. These guys were stretched too thin at times. Rooms aren't great for more than two people. Beds aren't great.

  • jcasey2017 : Dixfield, Maine
Nice Family Vacation

We traveled to Mexico for Spring Break. We have been to several all-inclusive resorts in Mexico and the Caribbean. This was our first visit it Puerto Vallarta. The Hotel was not quite as nice as we expected. The rooms are dated and not very comfortable. However, it was still very nice and had everything that we needed. The food at the resorts was pretty average for all-inclusive. The same types of foods as other resorts. The a la carte restaurants were very good. There were plenty of beach chairs to go around, at the beach and pool. Never had to fight or get up early to get one. The weather was absolutely beautiful, however, the beach is not the same powdery white sand that I am used to in the Caribbean and the water is not the clear, blue either. The resort staff is extremely friendly and we enjoyed out stay very much. Although, I will probably stick to the Gulf side of Mexico or the Caribbean from now on.

  • Tricia43 : Winnipeg, Manitoba
Beautiful pool area!

This was our second time at a Riu and we were not disappointed. The staff are very friendly and work so hard, especially the entertainment team who work all day around the pool and beach and in the evening at the show. There is only one pool but it is huge! Lots of loungers in the pool for relaxing and 2-3 rows of chairs around the pool. Although it is hard to find a front row chair (not sure what time people put their towels down) we were always able to find 4 chairs together in the second row. The tiles around the pool are very hot - don't forget your sandals! It was a bit of a walk to the washrooms from the beach and pool area, but they were very well kept. Staff were cleaning regularly to dry the water on the stairs and in the toilet area. It was quite easy to get a drink from a server around the pool, but a little tougher on the beach. The beach is lovely, but the ocean was quite rough and it was quite windy in the afternoon. We were always able to find loungers on the beach and could position our chairs in the sun or under the shade of a palm tree. We had a "first floor" room, but since the ceilings are so high in the lobby and restaurants, this was more like a third floor room. The rooms were excellent. The bottled water and beer in the fridge was refilled daily. The beds were very comfortable and extra blankets and pillows were in the closet. The bathroom had double sinks and a vanity mirror. There are steps down to the seating area, which are very easy to miss. The food was excellent! We had a great dinner at the steakhouse and enjoyed the variety of the buffet on the other evenings. Lunch was available in two areas as well as a daily BBQ by the pool. The sports bar served high end tequila and we found the wifi to be excellent! We would definitely recommend this hotel!

  • Tom E : Coon Rapids, Minnesota, United States

If you read a bad review, don't believe it! It's gorgeous here! If you are from the US, bring pesos, they don't exchange them at the hotel. There was not one bad thing about this resort! If you are thinking about puerto Vallarta, stay at this resort!

  • adgar2009 : Kansas City, Kansas
Fantastic staff

Recently spent 10 days, 9 nights at Riu Palace and fantastic is the first word to come to my mind. The staff was very courteous, kind and helpful. We had our wedding on site and it was beautiful. The photographer also did a great job.The view of the ocean was beautiful. The beach party one night was a lot of fun. There were plenty of places to get food and/or drink at any time of day.Basically, it was everything you want in an all-inclusive resort on the beach.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily (buffet & made to order food stations)
  • 3 theme buffet dinners per week
  • A la carte dining without reservations
  • 24 hours snacks and drinks including international and domestic
  • 24 hour room service
  • Turndown service
  • Beverage service by the pool
  • Day & night tennis beach
  • Volleyball
  • Use of gym, sauna & Jacuzzi
  • Windsurfing
  • Sailing
  • Snorkeling equipment
  • Kayaking
  • 1 introductory scuba diving lesson in the pool
  • Entrance to disco at Riu Jalisco & Riu Vallarta (including drinks, open 6 nights a week)
  • Daily activities for adults & children
  • Nightly entertainment
  • Welcome gift
  • Wi-Fi in specified areas
  • 445 guest rooms
  • 5 restaurants including Japanese, Mexican, Grill Steakhouse and NEW "Krystal" Fusion Gourmet Restaurant
  • 5 bars including a swim-up bar & sports bar
  • Infinity swimming pool with adjoining Jacuzzi
  • Tennis
  • Gym
  • Sauna
  • Spa 
  • Beauty salon 
  • Kiosk/gift shops 
  • 2 conference rooms
  • Billiards
  • Car rental 
  • Laundry service
  • Wi-Fi

Junior Suites include:

  • 2 double beds or 1 king size bed
  • Split-level with separate sitting area and sofa (some with sofa bed)
  • Air conditioning
  • Ceiling fan
  • Satellite flat screen TV
  • Wireless internet
  • Phone
  • Radio alarm clock
  • Mini-bar stocked with water beer and soft drinks (replenished regularly)
  • Electronic in-room safe (laptop size 15")
  • Iron & ironing board
  • Bathroom with hydromassage tub, shower, double sink, vanity mirror, hair dryer and amenities
  • Balcony or terrace
  • Max. occupancy: 3 adults with 1 child or 2 adults with 2 children - in existing bedding

Suite Jacuzzi Oceanfront include:

  • Same as above with 1 king bed
  • Living room area with sofa
  • Walk-in closet
  • Full bathroom with bidet, separate shower
  • Larger balcony or terrace with private Jacuzzi, Oceanfront

2 Bedroom Family Suites include:

  • Same as above with 1 bedroom with 1 king bed
  • Walk-in closet
  • Terrace with partial ocean view
  • Max. occupancy: 4 adults or 3 adults with 2 children - in existing bedding

Kids Deal - 2 Children 12 years and under stay & eat free. (Junior Suite Garden View, limited availability.)

For the Kids - Children's swimming pool, mini-club & children's playground. Babysitting service is available.

Stay at 1, Play at 3 - Receive full exchange privileges at the Riu Jalisco and Riu Vallarta including disco & drinks (dinner restaurants excluded).

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Palace Pacifico
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Pacifico
Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules. makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. is not responsible for any changes, errors or omissions that may occur.