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Riu Palace Pacifico

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Our Opinion

Riu Palace Pacifico is easily the best of the 3 Riu resorts in Riviera Nayarit. This awe inspiring resort is a true 5 star from its intricate interior to is grand exterior. Top notch service and true pampering are to be had at this fine resort which is perfect for couples. Families with children may enjoy the Riu Jalisco or Riu Vallarta over this resort, as there will probably be more activities for the children at the sister resorts. However, If you are looking for one of the nicest resorts in Riviera Nayarit, this is it!


Overview
Riu Resorts latest resort in Riviera Nayarit, the Riu Palace Pacifico has been spared no expense to get it just right, as evidenced by the momentous exterior, a fitting tribute to the ancient Mayan and Aztec civilizations of Mexico. Here, rush is a four letter word and relaxation on the powdery fields of palm fringed beach is the highlight of the day. Expect sizzling afternoons to melt into halcyon evenings with the same ease as the ice in your favourite libation.

Location: Located in Riviera Nayarit, on Playa de Flamingos beach, 2 km from Nuevo Vallarta, 15 km from Puerto Vallarta, overlooking the Pacific Ocean, 13 km from the airport.

tripadvisor Traveler Reviews
  • Gerry B : Wauwatosa, Wisconsin
Very nice for price

Had a fantastic time in sports bar with Victor. Wonderful, friendly guy. Grounds were very clean. Someone was always sweeping or cleaning common bathrooms. Staff quite friendly and helpful. The rooms are a bit dated. Stayed with husband and I and our son. Two double beds were right next to each other. Kind of strange. The fabric on sofa was dated and worn but not horribly. Beautiful otherwise. There were plenty of chairs on the beach. Pool was a bit crowded. Did NOT like the fact that people would put towels out at 7am and then not go to their chairs for HOURS. Kind of rude but we always found somewhere to sit. Walked to open air market (about 35-40 minute walk down beach). Fun experience. Food was decent at the hotel buffet. Mexican restaurant our favorite. Tuscano was pretty good, we went there twice and we liked the Japanese restaurant as well. Went with another family. We had a fantastic time. There was a sign on the alcohol in the room that said replenished daily. It was never filled but they probably would have come if we asked and if we even used it. There was a building going up right outside our room so it was a bit annoying every morning to hear the trucks and the pounding but not enough to ruin our vacation. Other family we traveled with lost a valuable in room. Right before we left a staff member tore apart their room in hopes of finding it. They were very concerned and the item was recovered. Again, staff was very nice.

  • stevensj3 : Essex, United Kingdom
Slightly disappointed with the Riu Palace Pacifico

First impressions of the Riu Palace Pacifico with its magnificent reception area, is of a top class hotel offering excellent service for discerning guests. The reality is somewhat different. The behaviour of some guests make it seem more like Butlins with sun! The pool area is lovely provided you stay away from the swim up bar, which is often supplemented by various types of drinks. The most annoying thing for me was the 'sunbed baggers' although the hotel says this is against their policy, they don't appear to have any inclination to stop it and if you don't get down by 9 at the latest you don't stand a chance! The food in the restaurant was pretty good with plenty of variety although some of the waiting staff could be a bit surly (especially the women). I didn't rate the speciality restaurants very highly, my fillet of beef in the steak restaurant which I had requested cooked medium had blood running from it.I cannot fault the cleanliness of the hotel, there was always someone about with a broom in her hand!

  • Nicolejack : Cowansville, Quebec, Canada
JacNic had a Blast !!!

Just came back and we loved the place. We took room with full view on the beach #6036, the room was marvelous, drinks in fridge always packed, very very clean, Food was great, Service was great. To have full WiFi on the site was neat. We did not use the pool we preferred to be on the beach, really enjoyed the use of the little surf boards and wait for that big wave!!!. For entertainment was great but the Michael Jackson night was like he came back to life WOW!!!. The band was ok but we find they were set up in a little corner... they should be on a higher stage and this would get the tourist to dance more. The piano player in the other bar was also great, On our way back home on the plane some went to other Riu's near by and was not satisfied... make sure if you go to a Riu ... choose the one who has the word Palace in it!!!! and you will be served like Royalty.

  • Bootsey T :
Not coming back

My husband and I are here right now at the Rui Palace for the 5th and last time. Something has changed around here and we don't like it! Just called room service with a request for some soup for my husband who has been ill in bed all day. They refused, said we have to go to the restaurant and get our own soup! Wow, that's service isn't it? Oberastar here we come!

  • Atlanta B :
Not that impressed with the Rui in Mexico

Mexico was nice and hot but the staff in the hotel weren't. Stayed there for 2week for new year and first night we got there I think every one in the plane got a view of the building site. The rooms weren't big enough for 3 adults. Me and my hubby had to share a bed with our 15 years old son in 2 small double beds. Went to ask for a z-bed for him and all we got was we don't have bedrooms with 3 beds. So we got a room change in 2 days. Got there and it was the same as the other room. So we went back down to the desk and they said it was a upgrade. We didn't won't a upgrade we just wonted a separate bed for our son. They then said we have a cot bed he can sleep on. That's a z-bed to us. And we said ok but why did u move us and say you didn't have a bed/cot. I don't no sir. But in 2 day we will have a room with a king size bed and a cot bed for ur son to sleep in. So that was 6 days into the holiday wasted. The hotel restaurants you couldn't get in because it's a first come first served basis and if you didn't tip the staff like the American/ Canadian u didn't get in. The same with the bar staff. So you had one opinion eat in the open help ur self restaurant. That's the same nearly every night. Good side was it was lovely and hot beaches were mint and the sea was warmer than the pool. But sorry I wouldn't be going back 🤔😌

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily (buffet & made to order food stations)
  • 3 theme buffet dinners per week
  • A la carte dining without reservations
  • 24 hours snacks and drinks including international and domestic
  • 24 hour room service
  • Turndown service
  • Beverage service by the pool
  • Day & night tennis beach
  • Volleyball
  • Use of gym, sauna & Jacuzzi
  • Windsurfing
  • Sailing
  • Snorkeling equipment
  • Kayaking
  • 1 introductory scuba diving lesson in the pool
  • Entrance to disco at Riu Jalisco & Riu Vallarta (including drinks, open 6 nights a week)
  • Daily activities for adults & children
  • Nightly entertainment
  • Welcome gift
  • Wi-Fi in specified areas
  • 445 guest rooms
  • 5 restaurants including Japanese, Mexican, Grill Steakhouse and NEW "Krystal" Fusion Gourmet Restaurant
  • 5 bars including a swim-up bar & sports bar
  • Infinity swimming pool with adjoining Jacuzzi
  • Tennis
  • Gym
  • Sauna
  • Spa 
  • Beauty salon 
  • Kiosk/gift shops 
  • 2 conference rooms
  • Billiards
  • Car rental 
  • Laundry service
  • Wi-Fi

Junior Suites include:

  • 2 double beds or 1 king size bed
  • Split-level with separate sitting area and sofa (some with sofa bed)
  • Air conditioning
  • Ceiling fan
  • Satellite flat screen TV
  • Wireless internet
  • Phone
  • Radio alarm clock
  • Mini-bar stocked with water beer and soft drinks (replenished regularly)
  • Electronic in-room safe (laptop size 15")
  • Iron & ironing board
  • Bathroom with hydromassage tub, shower, double sink, vanity mirror, hair dryer and amenities
  • Balcony or terrace
  • Max. occupancy: 3 adults with 1 child or 2 adults with 2 children - in existing bedding

Suite Jacuzzi Oceanfront include:

  • Same as above with 1 king bed
  • Living room area with sofa
  • Walk-in closet
  • Full bathroom with bidet, separate shower
  • Larger balcony or terrace with private Jacuzzi, Oceanfront

2 Bedroom Family Suites include:

  • Same as above with 1 bedroom with 1 king bed
  • Walk-in closet
  • Terrace with partial ocean view
  • Max. occupancy: 4 adults or 3 adults with 2 children - in existing bedding

Kids Deal - 2 Children 12 years and under stay & eat free. (Junior Suite Garden View, limited availability.)

For the Kids - Children's swimming pool, mini-club & children's playground. Babysitting service is available.

Stay at 1, Play at 3 - Receive full exchange privileges at the Riu Jalisco and Riu Vallarta including disco & drinks (dinner restaurants excluded).

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Palace Pacifico
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Pacifico
Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.