Riu Palace Pacifico

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Our Opinion

Riu Palace Pacifico is easily the best of the 3 Riu resorts in Riviera Nayarit. This awe inspiring resort is a true 5 star from its intricate interior to is grand exterior. Top notch service and true pampering are to be had at this fine resort which is perfect for couples. Families with children may enjoy the Riu Jalisco or Riu Vallarta over this resort, as there will probably be more activities for the children at the sister resorts. However, If you are looking for one of the nicest resorts in Riviera Nayarit, this is it!

Riu Resorts latest resort in Riviera Nayarit, the Riu Palace Pacifico has been spared no expense to get it just right, as evidenced by the momentous exterior, a fitting tribute to the ancient Mayan and Aztec civilizations of Mexico. Here, rush is a four letter word and relaxation on the powdery fields of palm fringed beach is the highlight of the day. Expect sizzling afternoons to melt into halcyon evenings with the same ease as the ice in your favourite libation.

Location: Located in Riviera Nayarit, on Playa de Flamingos beach, 2 km from Nuevo Vallarta, 15 km from Puerto Vallarta, overlooking the Pacific Ocean, 13 km from the airport.

tripadvisor Traveler Reviews
  • Erika D :
Can't wait to go back!

We visited in November 2016 and enjoyed every second of it! We had been here before in March 2013 & when it time to plan our wedding, I knew I wanted to return to Riu Palace. We had a group of 42 in November & everyone raved about their experience. Hanging out by the pool is the best. We had a big group who enjoys drinking a lot, the bartenders & cocktail servers were phenomenal. We never had to wait on a drink. The entertainment staff did an awesome job daily making sure everyone was having a blast. Ricky, you're the MAN!!!! The food is all good & if you wanted to get into the specialty restaurants, it was easily done-even if you have to wait, you get a buzzer so you can hang by one of the bars until the table is ready. Oh, and the club sandwich from room service menu is the BOMB! The Palace is immaculate. There are constantly staff members cleaning, painting, and making sure everything looks perfect, The rooms are beautiful & every room has a balcony.The only bad thing I have to say about this place is that they make it so much fun, it's too hard to leave. Also, we didn't use the safe during the entire trip-nothing was ever stolen as I see in some reviews. We left the house keeping staff a few dollars a day because they work hard to make sure your room is always up to par. If you want to venture away from the resort one day, head to Bucerias. It's an awesome town with lots to see. Be sure to stop by the Red Apple, a rooftop bar, & say hi to Ricardo-the wonderful Chef & owner.

  • therndon : clarksville, tn
Beautiful Resort

It is amazingly beautiful. The people are friendly and helpful. The drinks are strong, the food is good and the grounds are very clean. The only complaint( not really a complaint but our only negative) was the night life. We like to party at night and the night life here was just not for us. If you want a nice quiet relaxing resort I highly recommend this one. If you want to party all night then I suggest you pick a different resort.

  • Lee H : Stockton-on-Tees, United Kingdom
Wonderful break

The Palace is so-called because it really sums up the place - my partner and I recently returned from a two week break and were stunned by the place. From the impressive lobby to the massive pool to the well-appointed room, almost everything about the Palace was wonderful. The staff too are amazing - and despite a few occasional language barrier hiccups - couldn't do enough to help make our stay a comfortable one. On arriving we were given a room on the third floor and were blown away by the cleanliness and quality of the room and bathroom. However, unfortunately, the room overlooked a building site on that side of the hotel which was a bit of a disappointment after a 12 hour flight from London. I told Reception that I wasn't happy and within half an hour was given the keys to a new room on the other side of the hotel. Absolutely brilliant. The room itself was well air-conditioned, clean, very smart and featured a flat screen tv and well-stocked minibar complete with a four-bottle optics unit containing Smirnov, Bacardi, Tequila and another I can't quite remember. (hic!) The daily housekeeping service was also superb - little details really made it special like turning down the covers and daily towel sculptures - every day a different animal was made from towels and placed on our bed. Elephants, dogs, cats, even a dinosaur one day! A really lovely touch that adults and kids will enjoy alike. Not that there were many kids there really - I'd say this is more of an adult resort although kids are obviously welcome. Onto the food. For an all-inclusive, the food is really, really excellent. The main buffet is absolutely stacked with a wide range of dishes every day. Mexican, American, Italian, even English-style roasts were available. Fresh breads, soups, fish, shellfish, steaks, you name it, they had it. Combine that with the 4 restaurants and you couldn't wish for a wider variety. (Bear in mind the restaurants get very busy and you need to book early - but we never really had a problem getting a table for two. Larger parties might struggle at times.) The service staff are also amazing - always, always polite and attentive to our needs - if your glass is nearly empty, no need to request a top up, the staff keep a watchful eye and will be there with more wine or whatever without you even having to ask. They can also be playful but were never intrusive - knowing instinctively when to leave you alone or engage in banter. The evening entertainment was also amazing - from circus jugglers to colourful dance acts - and the Micheal Jackson tribute show was completely breathtaking - it truly was as if the King Of Pop had been resurrected. During the day there are many excursions you can go on - but to be honest this holiday was one we wanted to relax by the pool - and what a pool it is. It's huge. And featuring semi-submerged loungers and a swim-up bar, it's the perfect place to get relief from the VERY hot weather. Some reviews have criticized the pool for having tiles missing - and we did notice a few of the small mosaic tiles that had come off but I suspect that's due to small children picking at them. Hardly noticeable really. Other reviews berate the wasps around the swim up bar. Well the thing is about bees and wasps that they like sugar. And cocktails are full of sugar. What do you expect?? If you don't like the pool bar, there are other places you can get a drink and bring it to the pool. I could go on about the beautiful location, the palm trees, the amazing staff, the daily barbecues by the pool, the mariachi bands, but you get the idea. We absolutely adored our stay at Palace Pacifico and will definitely be returning to a Riu Palace soon.

  • holidaycraver : West Kelowna, Canada
Another excellent holiday

This was our 5th stay at the Hotel Riu Palace Pacifico. We have also stayed at the Riu Jalisco and the Riu Vallarta. The Palace is our favourite. We were there from November 15 to November 25. My husband did the 10k race while we were there. Some of the staff recognized us when we arrived and said "welcome home". We think the food there is excellent. We did the Mexican twice and the Steakhouse once. The other times we ate at the the buffet because it was so nice. We talked to a couple who was there for their 2nd time and then another couple who was there for their 10th time. My husband and I plan on returning again next year.

  • Borg S : Scottsdale, Arizona, United States
Memories for a Lifetime!

My wife and I spent a week at RIU Palace Pacifico. It is an all inclusive resort and a great value for the money! We had never vacationed in Mexico and this was also our first time at a RIU. We are absolutely sold on the RIU brand now! Beautiful destination, impeccable service, and fantastic food and drinks! We will return to this property or another RIU in the future. Try it, you will definitely like it!

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily (buffet & made to order food stations)
  • 3 theme buffet dinners per week
  • 24 hours snacks and drinks including international and domestic
  • 24 hour room service
  • Turndown service
  • Beverage service by the pool
  • Day & night tennis beach
  • Volleyball
  • Use of gym, sauna & Jacuzzi
  • Windsurfing
  • Sailing
  • Snorkeling equipment
  • Kayaking
  • 1 introductory scuba diving lesson in the pool
  • Entrance to disco at Riu Jalisco & Riu Vallarta (including drinks, open 6 nights a week)
  • Daily activities for adults & children
  • Nightly entertainment
  • Welcome gift
  • Wireless internet in specified areas
  • 445 guest rooms
  • 5 restaurants including Japanese, Mexican, Grill Steakhouse and NEW "Krystal" Fusion Gourmet Restaurant
  • 5 bars including a swim-up bar & sports bar
  • Infinity swimming pool with adjoining Jacuzzi
  • Tennis
  • Gym
  • Sauna
  • Spa 
  • Beauty salon 
  • Kiosk/gift shops 
  • 2 conference rooms
  • Billiards
  • Car rental 
  • Laundry service
  • Wireless Internet

Junior Suites include:

  • 2 double beds or 1 king size bed
  • Split-level with separate sitting area and sofa (some with sofa bed)
  • Air conditioning
  • Ceiling fan
  • Satellite flat screen TV
  • Wireless internet
  • Phone
  • Radio alarm clock
  • Mini-bar stocked with water beer and soft drinks (replenished regularly)
  • Electronic in-room safe (laptop size 15")
  • Iron & ironing board
  • Bathroom with hydromassage tub, shower, double sink, vanity mirror, hair dryer and amenities
  • Balcony or terrace
  • Max. occupancy: 3 adults with 1 child or 2 adults with 2 children - in existing bedding

Suite Jacuzzi Oceanfront include:

  • Same as above with 1 king bed
  • Living room area with sofa
  • Walk-in closet
  • Full bathroom with bidet, separate shower
  • Larger balcony or terrace with private Jacuzzi, Oceanfront

2 Bedroom Family Suites include:

  • Same as above with 1 bedroom with 1 king bed
  • Walk-in closet
  • Terrace with partial ocean view
  • Max. occupancy: 4 adults or 3 adults with 2 children - in existing bedding

Kids Deal - 2 Children 12 years and under stay & eat free. (Junior Suite Garden View, limited availability.)

For the Kids - Children's swimming pool, mini-club & children's playground. Babysitting service is available.

Stay at 1, Play at 3 - Receive full exchange privileges at the Riu Jalisco and Riu Vallarta including disco & drinks (dinner restaurants excluded).

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map

  • Riu Palace Pacifico
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Palace Pacifico
Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.