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Riu Vallarta

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Our Opinion

The Riu Vallarta is a beautiful property in the Riviera Nayarit area, about 10 minutes drive from the market at Bucerias. This is the middle property in terms of quality amongst the 3 Riu resorts in Riviera Nayarit. Riu Palace Pacifico being the best and Riu Jalisco slightly more economical. This resort is great for any couples and families looking for a fun resort with very good service. In our opinion the 5 star rating by the Riu is a bit generous, 4 star is probably a better representation for this resort. A renovation may be in order to bring this resort back to a 5 star rating.


Overview

Located directly on beautiful Flamingos Beach, the Riu Vallarta wonderfully combines the brand's trademark service with Vallarta's charm. Every stay includes buffet and a la carte dining options, 24-hour all-inclusive service, a variety of non-motorized water sports, great pools, a fitness centre, an introductory scuba lesson, daily entertainment for adults and children, live music, theme shows, a disco, a supervised kid's program and so much more.

Location: On Flamingos Beach, 2 km from Nuevo Vallarta, 15 min. from the airport and 20 min. from downtown Puerto Vallarta.


tripadvisor Traveler Reviews
  • jellyclaw : Leicester, United Kingdom
Enjoyed the Riu experience

We have just came back today from 2 weeks away. I found the hotel was an enjoyable trip. Staff work so hard and really manage to enhance the experience. Rooms are a little bit tired but very clean and great air con. We most sunbathed at the beach as you get a nice breeze and the Pool area very hot and loud. Food was good but if you don't get down by 7.30 for the non buffet restaurants you won't get in or even get a buzzer to wait. I found that the Americans were more critical and the brits were happier. Rui reps are great and good excursions This hotel is what you pay for. It's a fun 4 star one with few elements of five star- spirits in your room, towel cards. Go have fun, it's not a bad hotel at all and the staff really work hard to dancing , singing, serving and cleaning Jacko night great and the Mexican bands before and after the main show.

  • Shanel N :
Great holiday

Stayed for two weeks in June. Bit concerned after reading a few of the reviews but I think people have been a bit unfair. Hard beds yes but this was rectified by being given extra padding! We paid extra to have a separate space for the kids to sleep which personally was not worth it and the pull up bed and mattress they gave us must have been at least 20 years old!! I did have to put in a bit of effort to make suitable but not the end of the world but also not worth the £300+ extra we paid! Anyway! Hotel great, food was good lots of choice and always available. Pools were great, beach fab it's just a shame that guests feel it's ok to use it as a giant ashtray (this really bothered me) entertainment fantastic the staff here work super hard! Bar staff work their socks off and the waiters too! Particularly Gilberto, we made sure we sat at his table each evening he was lovely! Overall we had a brilliant holiday and for the price we paid you can't really grumble! Allot of reviews state this is not a 5* personally I agree however if u want 24 hour room service, outstanding food and luxury rooms you need to be prepared to pay extra because this isn't the hotel for you! Perfect for a reasonable price, clean, friendly good entertainment and all the food and drink you can consume! Fab family holiday!

  • Charlene01 : Portsmouth
Exceeded Expectations

After having such a lovely holiday at a Riu hotel previously and seeing such a fair price, we decided on staying at the Riu Vallarta. We booked a package with Thomson holidays online. Overall the Hotel far exceeded our expectations and also exceeded our previous Riu experience. However there were a few points to note: Do not come here for a relaxing, quiet getaway, this is a lively Hotel where there is always something going on, games, music etc, this isn't necessarily a bad thing, it just depends on the type of holiday that you're looking for. The bedrooms are in need of some urgent TLC- I understand that an older Hotel room doesn't mean that it lacks cleanliness, however our room never felt completely clean, the floors were dirty, the bedding had holes in it, the mirrors are marked and needed replacing. One day we had to chase twice for our room to be cleaned when it still hadn't been cleaned after 5pm. We had to ask for the TV and safe to be fixed, the TV was fixed, the safe wasn't. The room was the only disappointment about this holiday. The food was great. I consider myself a slightly fussy eater and yet managed to find something different to enjoy everyday for breakfast, lunch and dinner. We enjoyed the Sir George restaurant the best, great service, great tasting food in a lovely room that looked like something from the Titanic. Flamingoes had a lovely atmosphere for dinner right next to the beach, there was a saxophone player walking around the restaurant and the food and service here was also very good. Flamingoes was also idea for lunch if you were on the beach or by the pool. There are always snacks available in the sports bar, we noticed a lot of people making the most of this option. The Asian restaurant had a good choice and was probably the quietest of all of the restaurants. The main restaurant had a huge choice of food available, probably the best selection that I've seen in an all inclusive hotel, however the staff in here were not very friendly, I'm not sure why? The entertainment and themed nights were great fun. The entertainment team clearly put a lot of effort into ensuring that all of the guests have a great time from 11am-11pm. We didn't expect to see pre dinner singers, then a main show, then a live band, it was nice that every night was different to enjoy. Lots of choice of drinks and cocktails to enjoy, there were brands available also. The pools are a bit busy, we found it easier to find loungers by the kids pool or the beach. The pool bar is very busy and a little dirty. The beach is beautiful and the sea is warm. Plenty of water sports going on. We even saw a turtle come up to shore. If you walk along the beach for an hour you'll come to bucerias there is a nice traditional atmosphere here with a small market, a taxi costs around £4 if you don't want to walk. I would recommend this hotel to anyone looking to have a holiday with lots of fun for a reasonable price.

  • balteb :
Riu Vallarta...wow!

We arrived on a Monday and were immediately impressed with the place. Great decor, great layout and the staff was great. First met Diego and the bar in the lobby. He let us know all there was as far as logistics, and he gave us great ideas for things to do around town. He and his brother and Pedro (bartenders) were great. And the ladies, especially Sarahi and Magda and I think Maria who cleaned my room.We met Sarahi at Flamingos, she was very helpful telling us how reserving a table worked, to what the hotel would and would not allow. Dress code and such. At first, we weren't sure of why the rules were in place, but later that evening at dinner it was clear. We had a wonderful evening. Very nice setting. Sarahi made the experience be one our best. And she remembered us from previous nights and was always quick to say hello!!She and all the staff members we met deserve much applause! You Sarhi, Diego, and you all made our experience a great one!The entertainment, the food, the atmosphere, and just over all whole experience was great.

  • DFITZPATRICK : DONCASTER S.YORKSHIRE ENGLAND
Attracting too many big groups who are shouting and making idiots of themselves

We are on our second week here in The Riu Vallarta the hotel itself is very nice but don't bother with this hotel if you want any peace at allThe hotel is in a square u shape and the noise just echoes up to all the rooms we are not party poopers but this hotel seems to attract big groups who are shouting to each other and throwing beer cans off their balconys with no consideration for anyone else We cannot fault the food except it could be hotter everything seems to be lukewarm there's no booking at the al a cartes but unless your down early you cannot get accomadated we went to the steak restaurant at 6.45 one night and they gave us a buzzer and said it would be 9pm when we finally got served it was cold and 3 out of the 4 Ribeyes were full of gristle in the all a cartes men are required to wear long trousers but this is not adhered too and even in the main buffet resturaunt at evening you get ready for the night and can end up sitting on wet chairs as theirs people going in wet swimwear into the resturaunt this is absolutely wrong they should be made to wear clothes especially in the evening the rooms are quite nice and cannot fault any of the staff but I think security staff should be patrolling the corridors at nightThis hotel has a good drinks menu and waiters around the pool are really good the gardeners do a excellent job on the gardens tooThe entertainment team are good and involve anyone who wants to join in I requested rooms on outside of building as we had heard it could be noisy this is a understatement some afternoons it's just manic but we ended up on floor 3 anyway we will enjoy the rest of our holiday but I will be very care full if we bother to book another RiuJust a afterthought kids are allowed in both pools balls are being thrown in both pools and Lolo beds as well they have clear instructions about not doing any of these things but not stuck to

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Specialty restaurants without reservations
  • 24 hour all-inclusive
  • Domestic and select imported drinks
  • Late night snacks
  • Bars including sports bar, swim up and pool bar
  • 2 swimming pools with Jacuzzi
  • Children's pool
  • Non-motorized watersports including waterpolo, sailing, windsurfing, snorkeling & kayaking
  • Fitness centre
  • Volleyball
  • Table tennis
  • Introductory scuba lesson in pool
  • Daily entertainment for adults and children
  • Live music
  • Theme shows
  • Disco (entrance and drinks included)
  • 1 buffet restaurant
  • 4 a la carte restaurants, Steakhouse, Gourmet and Asian
  • Bars including sports bar, swim up and pool bar
  • 2 large swimming pools
  • Jacuzzi
  • Children's pool
  • Watersports centre
  • Fitness centre
  • Wi-Fi in lobby
  • Beauty salon (fee)
  • Spa (fee)
  • Gift shop
  • Disco

Hotel Rooms include:

  • Air-conditioning
  • 2 double or 1 king bed
  • Ceiling fan
  • Mini-bar & liquor dispenser
  • Satellite TV
  • In-room safe
  • Bathroom with shower only
  • Hair dryer
  • Clock radio
  • Balcony or terrace
  • Max occupancy, 3 adults or 2 adults & 2 kids

Junior Suites include:

  • Same as above but larger
  • Split level with separate sitting area
  • Bathroom with hydromassage tub
  • Iron and board
  • Max occupancy, 3 adults or 2 adults & 2 kids

Handicap rooms available upon request.

Kids Deals - 2 children stay & eat free, 12 years and under. Limited availability. Hotel Room only.

For the Kids - Supervised kids program for ages 4-12, kids playground, kids pool.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Wedding Package - Contact the hotel directly at weddings@riu.com. Book early and save 10% on all wedding packages made 90 days prior to arrival.

Golf Bonus - Flamingos Golf Club designed by Percy Clifford: 20% off rates. Transfers to/from golf course not included. Subject to availability. To book Tee Times or for further info, please contact the Golf course directly at reservations@flamingosgolf.com.mx.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Vallarta
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Vallarta
Av de Los Cocoteros s/n Lote Hotelero G, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.