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Riu Vallarta

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Our Opinion

The Riu Vallarta is a beautiful property in the Riviera Nayarit area, about 10 minutes drive from the market at Bucerias. This is the middle property in terms of quality amongst the 3 Riu resorts in Riviera Nayarit. Riu Palace Pacifico being the best and Riu Jalisco slightly more economical. This resort is great for any couples and families looking for a fun resort with very good service. In our opinion the 5 star rating by the Riu is a bit generous, 4 star is probably a better representation for this resort. A renovation may be in order to bring this resort back to a 5 star rating.


Overview

Located directly on beautiful Flamingos Beach, the Riu Vallarta wonderfully combines the brand's trademark service with Vallarta's charm. Every stay includes buffet and a la carte dining options, 24-hour all-inclusive service, a variety of non-motorized water sports, great pools, a fitness centre, an introductory scuba lesson, daily entertainment for adults and children, live music, theme shows, a disco, a supervised kid's program and so much more.

Location: On Flamingos Beach, 2 km from Nuevo Vallarta, 15 min. from the airport and 20 min. from downtown Puerto Vallarta.


tripadvisor Traveler Reviews
  • D W : Carmarthen, United Kingdom
Good Hotel With Lovely Food

We stayed here for two weeks as a family of four. The hotel is lovely and only about half hour from the airport. As soon as you enter the foyer you are greeted with a welcome drink and handed your room key. Suitcases are then taken to the rooms by the very efficient bellboys. The foyer is dark and provides welcome shade from the hot sunlight. It has several shops and several comfy chairs, and the cocktail bar and reception is located here. The accommodation rooms are quite large, even if you just have a standard one, but will easily accommodate 4, but there is little privacy as you will all probably share one big bed. Family rooms are slightly bigger and offer two beds. The junior suites offer a sofa bed and a king bed, but aren't that much bigger, but do have a whirlpool bath. All rooms are similarly furnished with dark wood furniture, flatscreen tv, minibar and coffee maker. For some reason only 2 glasses and cups are given, even if there are four of you, but if you request extra then they are given immediately. Shower gel and shampoo are provided in all bath rooms, with soap. In the junior suite you also get conditioner and moisturiser.The hotel is not new, so of course you do expect some wear and tear, although issues are so minor its not worth mentioning and certainly doesn't spoil the holiday. Customer service is excellent .If you request something at reception e.g. minibar refill, additional cups, etc, then they will provide it within a short time and then ring your room to check you have received it. Staff work very hard and are seen cleaning continuously throughout the day. The entertainment team are also very good as are the chefs and the waiting staff. The hotel has many guests from the USA, Canada, the UK and Mexico, and tries to cater for all nationalities, even announcements are multilingual.The entertainment is also varied so as to cater for different age ranges. There are many families here, older people, and a few youngsters. While we were there we experienced opera music, club music, rock music, a beach party, a Mexican night, a Michael Jackson tribute show, a Circus show, and general family fun shows and kids shows. There was even a movie night once a week, so the kids could be taken away from their parents for an hour or so. There was also a day kids club which was good but worked restricted hours, starting at 10am and you had to make sure to collect your kids at lunch time. It then restarted at 3pm until about 4.45pm. The kids club staff worked hard and also performed at the evening entertainment. There was also adults entertainment such as zumba, spanish lessons, cookery lessons, air rifle shooting ,etc, at certain times. You could choose to partake if you wanted, or could go off and do your own thing - which is what we usually did. There were also some water sports and we did have boogie boards on a few occasions. There are loads of sunbeds around the pool and at the beach, and yes there were unfortunately some sad people who got up early to put beach towels on the sunbeds - we even noticed one couple reserve them at midnight the day before! We never reserved sunbeds as we didn't plan on spending all day sunbathing. If we got one when we wanted it, that was fine, if not we walked along the beach, or went to the sister hotel, or took a taxi to visit some of the local towns. The only negative with this hotel is that the grounds are quite small for the size of it, so everyone seems quite close together, particularly around the pools. We never sunbathed by the pool, as we preferred a quieter spot. The pools are quite nice, one family pool, and one for adults. The adults pool always looked quite full with many people enjoying the pool bar. This wasn't for us. We did notice a couple of guests who drank a little too much, but these were few and far between, and quite low considering the size of the hotel - most people were quite sensible. We did not get any waiter service for drinks when we sunbathed at the hotel and always had to go to the bar ourselves. This also happened at the evening entertainment. We did notice a few waiters serving people at the evening entertainment, but they seemed to be Americans who were waving tips in the air. The drinks here were quite good, and yes we did have some premium brands and wine. We also tried a few cocktails but they were quite weak as they were full of ice. We also had coffee and hot chocolate on a number of occasions. As to the restaurants, we tried them all. The Flamingo steakhouse is great if you like meat. The steaks were huge and so were the burgers. Lunch was also held here and in the Don Rafael restaurant, where you had a buffet to choose from. The Buffet selection was a lot smaller at the Flamingo, but was popular with guests as it was close to the beach.The waiters here were very good and always served drinks with the meals. Buffet selection included meats, salads, fruits, rice, noodles, fries and pizzas, with desserts and ice-cream for afters. The Don Rafael is the largest restaurant which you can go to for breakfast, lunch and dinner. Hundreds of different foods are on offer. These do seem to be the same everyday, but if you have a varied diet, then you could probably find a different dish everyday. Somedays I had burger and fries, one day I had pizza, another day sushi, another day pasta, another day a cooked beef dinner, another day fish and chips.There are also loads of salad choices, fruits and desserts. For breakfast there is toast, eggs, cereal, muffins, pancakes, cooked breakfast, smoothies, fruit and salad and meat etc. We also tried the Sir George restaurant and had a lovely meal, but the menu here is quite small- 1 vegetarian option, so choice is limited. The Nirvana restaurant was OK and served Asian food, but didn't have much vegetarian choices which caused a problem for my wife.We also went to the sportsbar on a couple of occasions so as to get a hot chocolate. You could also get a snack here if you wanted - we never needed any as we were too full from the other meals! I put on a stone, so that speaks for itself. Myself and my family also never at any time had a bad stomach. All in all we would recommend this place and hope to return one day.As to the area, the beach is nice, and you may spot a turtle - we did - but there isn't that much to do in the area. You will need to walk or take the bus, or a taxi. Taxis are very cheap. We took one to Puerto Vallerta and it cost just over £10 for one way for a 30 minute drive. We also visited Sayulita and Bucherias. We took the taxi to Bucherias (around £4one way) and walked back to the hotel along the beach. We were told that it should take 45mins to walk, but with two children, it took well over an hour. Bucherias is a very small town with a market and a few restaurants. You will get hassled like mad when you go there. Sayulita is further away and is a very colourful town with loads of shops, all selling similar things. It has a nice beach, popular for surfing but it was very busy. We were also amazed to find out that it had no public toilets and it had run out of water when we were there. A taxi for one way here is almost £20 as it is quite far out. We felt quite safe walking around here. We also visited Paradise village which has a few shops and isn't that far from the hotel. It is ok if you want a few souvenirs, but there isn't that much there. The cost of food in Mexico is quite high, so we were glad that we opted for fully inclusive.(We looked in Macdonalds and a Big Mac without fries was almost £5). We found the cost of excursions by Thomsons to be quite high particularly for a family of four, and many were not suitable for the age of our children. This hotel is on a flat road which is gated. The road is quite safe and many people jog on it. The sun rises at the back of the hotel, so all sides of the hotel eventually get some sunlight on the balcony. The side rooms are quieter but have views of neighbouring hotel grounds and the road and perhaps a partial sea view if you are high enough. Front rooms have views of the swimming pools, sea and entertainment courtyard and are noisier as although the bars are supposed to close at 12am, we noticed they were open much later.The disco is also open until 2am, although it didn't seem to be that popular, but you did occasionally hear a few holiday makers screeching down the corridor in the early hours - but thankfully this didn't happen too often.

  • Sean G : Green Bay, Wisconsin
Good bang for your buck

This was our 3rd time in PVR and our 6th time in Mexico at All-Inclusives and I have to say it met all of my expectations. First off the staff was amazing! Started with a very easy check-in to house keeping, to bar and wait staff, everyone was on point with a smile on their face. The resort had a good mix of Europeans, Canadians, Americans, and Mexican families and couples staying there. If you want adults only do not stay here. There was good separation with the pools and activities however there will always be some overlap. We took the vacation to get away from our kids but didnt have a problem. Most rooms have a decent view and we were pleased with ours. Room was clean, fridge always stocked and beds made up nice. I like a firm mattress and had no issues. Pillows were tiny and soft, so if you're picky pack your own. Food is what you'd expect. Sir George and the Steak house at night (Flamingo) are better than average. Breakfast had plenty of fruit and pastries, also a solid omelet bar. I have IBS and I didnt have too much trouble down there, that says something. The bartenders poured a great drink! I was pleasantly surprised to see Captain Morgan and Beefeater. You have to ask for it and remember to tip but they were solid drinks. We spent most our days on the beach. Plenty of beach loungers and had servers coming down with trays of drinks which was great. We were able to rent body boards for free for an hour with just your room #.I have no real complaints about the RIU and was pleasantly surprised that it met all expectations.

  • osohouston :
The wife, two 15 year old, and I

The resort wasn't anything spectacular. Staff was courteous and polite. We booked the lowest prices rooms, basically no view of pool beach courtyard. Upon arriving we paid $120 and upgraded to a junior sweet and a king room on the sane floor for for nights and five days. The food had a lot of variety but nothing to write home about. If we went again I'd try a resort with better amenities.

  • gwynandkaren : castleford w.yorks
Riuvax2642 vallatra

I would like to just add a small review I am currently on my balcony at this hotel please all UK visitor ignore any of the bad receives this place is awesome food is fantastic drinks are good pool is a bit full of Canadians and Americans but they are just enjoying their holidays like us but louder lol you can safely go out at night if you want and the food and drink outside the hotel is fantastic and cheep check picture below this is only part of my meal plus drinks 25 UK pounds would defiantly return here

  • momofmykids : washington
Good Family Holiday

This was our second trip to the Riu Vallarta and we enjoyed it as much as the first time. All the staff are very hard working...from the dining room (Enrique had our cappucino every morning and Tavo took good care of us at dinner) to the kids club staff to the maids to those who keep the pool bathrooms clean. They seem to be working all day long with a smile!We stayed in a jr suite on the top floor. It is very loud there at night so please bring earplugs since they do not sell them in the gift shop. Room was great otherwise as it has a pullout sofa for the kids to sleep on.Food variety was good at the buffet and kids always enjoyed the ice cream available at the restaurant closest to the pool. Did not try the specialty restaurants.Beach is great for kids of all ages since there is no undertow and the waves are mellow. Nice of the hotel to have boogie boards you can check out for an hour at a time.The nightly shows were good although some seemed a little risque for the younger children.Nice walk along the beach to the market in Bucerias. Enjoyed a massage on the beach during the walk for $20 an hour.Will definitely go back next year.

Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).

If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.

Items not included:

  • Travel insurance (mandatory if traveling to Cuba)
  • Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
  • Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
  • Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
  • Hotel transfers for packages to Europe
  • Items of a personal nature

  • Buffet breakfast, lunch and dinner daily
  • Specialty restaurants without reservations
  • 24 hour all-inclusive
  • Domestic and select imported drinks
  • Late night snacks
  • Bars including sports bar, swim up and pool bar
  • 2 swimming pools with Jacuzzi
  • Children's pool
  • Non-motorized watersports including waterpolo, sailing, windsurfing, snorkeling & kayaking
  • Fitness centre
  • Volleyball
  • Table tennis
  • Introductory scuba lesson in pool
  • Daily entertainment for adults and children
  • Live music
  • Theme shows
  • Disco (entrance and drinks included)
  • 1 buffet restaurant
  • 4 a la carte restaurants, Steakhouse, Gourmet and Asian
  • Bars including sports bar, swim up and pool bar
  • 2 large swimming pools
  • Jacuzzi
  • Children's pool
  • Watersports centre
  • Fitness centre
  • Wi-Fi in lobby
  • Beauty salon (fee)
  • Spa (fee)
  • Gift shop
  • Disco

Hotel Rooms include:

  • Air-conditioning
  • 2 double or 1 king bed
  • Ceiling fan
  • Mini-bar & liquor dispenser
  • Satellite TV
  • In-room safe
  • Bathroom with shower only
  • Hair dryer
  • Clock radio
  • Balcony or terrace
  • Max occupancy, 3 adults or 2 adults & 2 kids

Junior Suites include:

  • Same as above but larger
  • Split level with separate sitting area
  • Bathroom with hydromassage tub
  • Iron and board
  • Max occupancy, 3 adults or 2 adults & 2 kids

Handicap rooms available upon request.

Kids Deals - 2 children stay & eat free, 12 years and under. Limited availability. Hotel Room only.

For the Kids - Supervised kids program for ages 4-12, kids playground, kids pool.

Honeymoon Bonus - Surprise welcome gift in your room, King-size bed, Late check-out, and Complimentary upgrade to next available room class. Request at time of booking. Proof of marriage required. Subject to availability and subject to change.

Wedding Package - Contact the hotel directly at weddings@riu.com. Book early and save 10% on all wedding packages made 90 days prior to arrival.

Golf Bonus - Flamingos Golf Club designed by Percy Clifford: 20% off rates. Transfers to/from golf course not included. Subject to availability. To book Tee Times or for further info, please contact the Golf course directly at reservations@flamingosgolf.com.mx.

Early Booking Bonus - This hotel offers early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.

Resort Location Map


  • Riu Vallarta
    Riviera Nayarit,Mexico

  • Hotel Contacts
  • Extra Info
  • Disclaimer
Hotel Riu Vallarta
Av de Los Cocoteros s/n Lote Hotelero G, Nuevo Vallarta 63732 Mexico

Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.

Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.

Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.

Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.

Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.

Hotels do not condone unruly behavior, parties in rooms, excessive noise or any other actions that violate the hotels terms of use. Guests may be removed from the property at their own expense in the event of any disturbance or complaint from other guests or hotel staff. Escapes.ca cannot be held responsible for any guests who may be removed from the hotel due to a violation of rules.

Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.