Royal Suites Punta Mita
- What's Included
- All Inclusive Features
A small resort right next door to the Grand Palladium Vallarta Resort & Spa. The Royal Suites Punta Mita is very intimate with only one restaurant, bar and pool. There is no buffet restaurant, but you can go next door and use all the facilities of the Grand Palladium. The decor is a step up from the Palladium and is completely immaculate. The rooms are much nicer, cleaner, and larger than the Palladium rooms. An excellent quiet getaway spot for couples.
We enjoyed our stay here and would recommend to a friend. The food in the restaurants ranged from good to very good, definitely did not go hungry. The lobster option really was awesome, the best ones we had were at Ribs and More. Most of the bartenders and servers were very good. It was nice to have two different pool areas for adults only and the views were nice from both. The sleep situation was the main thing that kept it from excellent for me, the beds weren't very comfortable and it was loud at night. The main show lasted until about 11 and could be heard clearly in our room in building 4. Then the discoteca opens up after that and you could hear the thump of the music for the next few hours. On top of this, they were literally moving furniture somewhere in our building in the middle of the night, really questionable decision making there. I would not recommend this resort to someone who can't handle a good amount of steps and walking.
Over 2 months has passed since our 10th visit to this resort, but we have thought about its beauty and people everyday. Everything about this resort is amazing. The setting nestled in amongst the lush jungle, the food, the service and most of all the people. After 9 previous visits to the Grand Palladium side of the resort we wanted to try the Royal Suites, it did not disappoint. Our room was always spotless and we wanted for nothing. Everything was fabulous although after 9 visits we have made so many special friends on the Palladium side we seem to gravitate daily to visit them. Many friends we have made have moved on but are replaced with new wonderful people. Enrique is the first one to come to mind, after only being there for 2 months we were told he has truly become a wonderful addition. He took care of all 3 of us (3 generations) especially my Nona who he called his new mother. What a great addition to the serving team: Christian, Omar, Oscar, Matias, Guillermo, Paulo, Victor, Gerardo, Moe, Efren, Montoya, Francia, Rusbel, Melyssa, Javier, Ramon and Ramon, Jose, Roy, Erick and Luis, Jorge, Antonio, Bernardo and the rest of the serving staff. You really have to love your job to show such genuine service. If we have missed anyone we are sorry, we love you all! ❤️Alberto Alvarez who we met on our very first visit has now left the Palladium, but he will remain one of the main reasons we will return again and again! Daniel, Roberto, Tino, Miguel, Jorge, Alejandro, Francisco, Sergio, Patricia and the rest of the restaurant staff put their heart and soul into their job to make our vacation so perfect! Alaina Ferrandance puts everything into motion before we leave Canada, and from the moment we step off the bus Victor and Moises or any of the other bellboys make sure we are taken care of for our entire vacation. We love you all to the moon and back and are counting the days ❤️💙❤️💙❤️Muchas Gracias. Noventa y siete dias mas. Presley, Toni and Ines
After a 2 week trip to Puerto Vallarta we selected the Grand Palladium for our first 4 nights, as it was all inclusive for a decent rate (I think the rate was around $280 per night) and close to a great surf break. When we checked in we were asked to upgrade to the Royal Suites Adults Only which was attached to the property but has separate dining options, better rooms and more amenities. The property was large and decently intimate. We enjoyed it. The only downfall for me, as an American, is they have a MAJOR fly issue. No matter where you ate, pool, restaurant, bar, room service, flys followed. I'm not talking about a few here and there. I am referring to your meal being covered as soon as it hit the table. Why not invest in the nice food coverings that other resort and hotels use? Instead they cover everything with plastic wrap, so tacky. And with all of their sustainability initiatives they pride themselves on, plastic wrap is TERRIBLE for the environment. They also had a zoo and a small falcon who was chained up outside the pool area for people to gawk at. This rubbed me the wrong way. Overall the trip was good, the staff was accommodating for the most part, food was average, but the room was clean and cool and for a low rate this all inclusive is a pretty great deal. A different style of service that me as a American is used to, but still manageable.
I've had the most amazing time with the people in the bar. They've nothing more than caring, and on top of everything since we arrived. A very SPECIAL shoutout to Carlos, Oliver, Armando, Jorge, y Nacho for being so amazing and making my everyday even my birthday extra specialIf you are looking for a great atmostphere, great people, and amazing attention this is the place to come! You wont regret it!!!
We originally booked for the main Grand Palladium, that was our own fault! I'm respect of the main Palladium side, If you're looking for a holiday in a 5 star hotel, with great food, drink, luxury swimming pools and great beaches, places to escape and enjoy good conversation and peace and quiet, you'd do well to look elsewhere!However if you prefer a mid range hotel, with average food & drink, below average, rocky, seaweed covered beaches & incessant, banal "music" blaring out everywhere on the resort, to the point it's impossible to hold a conversation with the person sitting next to you, then this is the place for you!After an 11 hour flight & no option to fly home early, we managed to hold out for 5 days before deciding to escape & "upgrade" to the Royal Suites, we viewed a room & were offered that exact room for "a very special price" of US$50 a night, however when we moved they tried to fob us off with another,more inferior room (they made no mistake taking our US$450 first though!) furthermore we discovered from other guests, (at least 3) they had upgraded for 14 nights for US$30 a night, meaning we were charged more, for 5 nights fewer, having discussed this with hotel management,their position was intransigent and refused to see the point. We have no issue in paying extra for more, but can't see the justification in paying a 14 night price for 9 nights. The additional facilities on the royal side were hardly worth the extra, and difficult to see, the only good thing about this side is it is somewhat quieter, but given it cost us US$450 for this, our advice would be don't bother to upgrade,and choose a completely different hotel somewhere else. The staff at this hotel are the stand out positive, by staff I don't mean the hotel management, I mean the waiting staff, bar staff and room maids. They provided excellent service and that includes the guys who have the unenviable task of clearing the mountains of sea weed from the "Exclusive Royal Suites" beach every day (see photo) in an effort to make it presentable and useable. Really at a 5 star hotel?!Special mention to Alfredo, the Maître D' of the Punta Mita restaurant ( a true gentleman) & all his staff.It would seem the Management at this hotel constantly monitor all TA reviews and respond to the less impressive ones with half hearted apologies and hope that you would try again, however given it was an 11 hour flight to get here, there's less than no chance we will return or recommend to anyone we know, should this review illicit such a response? Having said that I'd rather not see a response anyway. Finally it's worth saying we did raise our concerns in a polite manner and was hoping that they would address them to enable us to be more positive with our review, worth mentioning our Thomson rep also made the point on our behalf, (without any prompting from us) however, it made no difference and they maintained ( not unexpectedly) their position In summary, attractive hotel, great staff, average food, poor beach, lots of noise, ( in the main Palladium side) but given the fact we only chose this resort last minute, due to some late notifications and admission of "inaccuracies" in the description of the Cuba holiday we originally booked with Thomson, we were disappointed overall. All reviews are subjective and the personal opinion of the writer, this is mine, hope it proves useful to any potential future guests
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily including snacks
- All drinks (International brands, Domestic beer, Premium International beverages in select bars)
- Non-motorzied watersports: Catamaran, Kayaking, Snorkeling, Windsurfing
- Beach Volleyball
- Dance Lessons
- Table Tennis
- Water polo
- Daily activities
- Nightly entertainment
- 24-hour room service
- 100 rooms
- 7 restaurants, including 2 buffet
- 9 bars
- 4 pools
- Spa (fee)
- Fitness Center
- Aerobics Area
- Tennis courts (night tennis for a fee)
- Conference facilities
- Free WiFi access (rooms, lobby and pool area)
- Concierge desk
- Golf nearby (fee)
- Horseback Riding nearby (fee)
- 1 King or 2 Queen
- Air Conditioned
- Satellite TV
- DVD Player
- Internet Access (fee)
- Coffee/ Tea Maker
- Safety Deposit Box
- Iron & Ironing board
- Hair Dryer
- Direct dial telephone
- Shower and hydromassage bathtub
- Bathroom Amenities
- Bathrobes & Slippers
- Bathroom Scale
- Mini-bar (restocked daily)
- Sitting area
- Sofa Bed
- Aromatherapy Menu
- Pillow Menu
- 24 hr room service
- Maximum occupancy 3
Honeymoon Bonus - Complimentary gift in room upon arrival, Free room upgrade (subject to availability), Late check-out if available. Request at time of booking. Valid a maximum of two months from date of marriage. Proof of marriage required upon check -in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Suites Punta MitaRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Carretera Punta de Mita Km. 11.5 Bahia de Banderas, Punta de Mita 63734 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
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