Royal Suites Punta Mita
- What's Included
- All Inclusive Features
A small resort right next door to the Grand Palladium Vallarta Resort & Spa. The Royal Suites Punta Mita is very intimate with only one restaurant, bar and pool. There is no buffet restaurant, but you can go next door and use all the facilities of the Grand Palladium. The decor is a step up from the Palladium and is completely immaculate. The rooms are much nicer, cleaner, and larger than the Palladium rooms. An excellent quiet getaway spot for couples.
So from check in to right now about 8 hrs... I have gone from hating to loving back to hating with no room for resolve at this point. As I know there are always two to three sides to a story but this place is ridiculous. I have been screwed from one side to the other. ALEJANDRO the active manager promises better accommodations tomorrow night we shall see. Try not to check in after 10pm or you will get the nastiest front desk person I have ever come in contact with. Very nasty human being I will not even share her name to give her any happy credit. 1am I had to have the jacuzzi fixed.... there is a certain expectation when you book a place like Palladium.. and they could not provide even the simplest of solutions....put us in the room we paid for and requested maybe? .... noooo not the Palladium way I guess... oh wait they said the only other room available was for guests checking in the next day! I guess their money is better than mine. We are used to Palace resorts and I see why. Never again... happy 40th bday to me. Look elsewhere this place is a joke.
Staff were attentive...some securities too seriously IE Repremanded for wearing cotton in pool.....Needs Maintenance...always communication issues...get things promised in writing only...We were promised Diamond VIP, Fell Short!!I maintain buildings...keep them looking new and equiptment working and clean...I believe this place is close to that, but needs tweaking in the right places...The staff work hard at attending and 95% perfection ...It was close...Received 4 Star Treatment
Loved lounging by the pool at the adult only side. Nice, quiet and Marisol was the most attentive server. Friendly and smiley, she is the best!! We did find that the hotel needed to do a better job marking the open water swimming conditions. The flag marker was easily missed since it wasn't separate from the other hotel flags.
We just returned from our 4th visit to this resort. Our first time was at the "regular" Palladium, but as soon as we found out about the Royal Suites we never looked back. Don't get me wrong, the main resort is wonderful, but the Royal Suites is just that much better.Because this is a relatively small resort, it feels like coming home.What made our vacation perfect, again, is the amazing attention from all the staff in the resort. What amazes me is that some staff members recognized us from previous visits, and they must meet thousands of people every year! It makes us feel so warm and welcome, and it's genuine.All staff members went above and beyond, but a special mention for Martin, Javier and their crew at the Punta Mita restaurant, Marcellino at the bar in the evening, and saving the best for last: the pool side staff of Macario and Marisol. A hug and a kiss when she recognized us, and again when we left. They never left us wanting for anything, seemed to know our needs/wants before even we did ourselves. That's not staff vs custumers, that's friends or family...We're looking forward already to our next visit!
My wife and i transferred here from the Grand Palladium after 3 disturbed.From the start we where welcomed with open arms All staff where superb, the Room was situated on the left in the first block on the first floor with a view of the Palladium and mountains, nice room with a Jacuzzi tub next to the bed it was clean and in good order and had excellent Air-con, the Butlers where excellent especially Omar he was so attentive bringing us candles for around the bath, oil for the sent burner and Fresh milk when ever we needed it, anything we required he assisted us with hes a star.the Pool is a 2 tier with the top tier being an infinity edge both where always warm and refreshing when cooling down from the Mexican sun, the drinks service around the pool was excellent all servers where great, polite and helpful Marisol and Oscar to name a couple where very attentive but all staff where excellent, most days we got a bed over looking the beach there where only 3 large double ones, but as i get up around 08.00 am i was normally able to get one and would lay and read whilst enjoying the relative cool after sunrise ( 26 C) and watching the the pacific ocean roll in.we ate most mornings in the Punta Mita restaurant on site, the bacon is cooked here american style so ask for it less cooked, if your like me, they are always happy to help my wife likes Chocolate milk with breakfast and they don't have it so the made it daily on arrival after a couple of days they would have her milk waiting at the table and would cook my bacon soft, my egg over easy and my hash brown baked up without me asking they went above and beyond to ensure you where happy, my personal favorite was Luciano but all staff where great, we had some of the nicest Fillet steak i have ever eaten here at dinner service, the chefs here are superb, and the view of the ocean from the restaurant is beautiful and you can watch the sun rise over breakfast and the sunset over dinner.Hot snacks are served to your sun bed around the pool on request, the servers have a menu it takes the hassle out of drying and changing for lunch which made life more relaxing.the beach here is small and slightly rocky and not for swimming, but a short stroll along to the palladium and you can swim here or use the salt water sea pool also use all the beach equipment, one of the benefits of the small beach was the privacy and they did release turtles from here twice in our stay which was a treat.the Maid service was excellent our room was always immaculate and restocked daily. the only real criticism was the Room service though very prompt, the food was always Luke warm and to moist, they cover the food in cling film and have to carry it from the palladium kitchens, i would personally invest in heated trolleys so they only carry the food up the stairs to your room, but all that said my wife had the best lobster all holiday on room service?The Manger Andrea's was Fantastic He made our holiday after a minor incident he assured us there would be no repeat and he was true to his word, he went out of his way to ensure he spoke to us daily and even stopping to chat whilst extremely busy, we didn't want for a thing and he even showed us the best ice-cream shop in Puerto Vallarta and some of the best places to go.Thank you my friend for your help and a ensuring we had a relaxing, fantastic time.the last word is not on the Hotel its on the weather WOW 12 a hours a day blue sky, no clouds, no rain and 32C November is fantastic here.Nuestros mejores deseos hasta que nos veamos de nuevo
Vacations packages include round-trip flights, accommodations, round-trip transfers (unless outlined below) to and from the hotel, and tourist cards (if required, unless outlined below).
If selecting an all-inclusive resort option, the package will also include the all-inclusive features as outlined by each resort.
Items not included:
- Travel insurance (mandatory if traveling to Cuba)
- Tourist cards ($10USD)if traveling to Dominican Republic with Sunwing Airlines
- Departure taxes ($20USD) if traveling to Dominican Republic with Sunwing or Signarture Vacations
- Hotel transfers for packages with WestJet to USA (with exception to Honolulu)
- Hotel transfers for packages to Europe
- Items of a personal nature
- 3 meals daily including snacks
- All drinks (International brands, Domestic beer, Premium International beverages in select bars)
- Non-motorzied watersports: Catamaran, Kayaking, Snorkeling, Windsurfing
- Beach Volleyball
- Dance Lessons
- Table Tennis
- Water polo
- Daily activities
- Nightly entertainment
- 24-hour room service
- 100 rooms
- 7 restaurants, including 2 buffet
- 9 bars
- 4 pools
- Spa (fee)
- Fitness Center
- Aerobics Area
- Tennis courts (night tennis for a fee)
- Conference facilities
- Free WiFi access (rooms, lobby and pool area)
- Concierge desk
- Golf nearby (fee)
- Horseback Riding nearby (fee)
- 1 King or 2 Queen
- Air Conditioned
- Satellite TV
- DVD Player
- Internet Access (fee)
- Coffee/ Tea Maker
- Safety Deposit Box
- Iron & Ironing board
- Hair Dryer
- Direct dial telephone
- Shower and hydromassage bathtub
- Bathroom Amenities
- Bathrobes & Slippers
- Bathroom Scale
- Mini-bar (restocked daily)
- Sitting area
- Sofa Bed
- Aromatherapy Menu
- Pillow Menu
- 24 hr room service
- Maximum occupancy 3
Honeymoon Bonus - Complimentary gift in room upon arrival, Free room upgrade (subject to availability), Late check-out if available. Request at time of booking. Valid a maximum of two months from date of marriage. Proof of marriage required upon check -in.
Early Booking Bonus - This hotel may offer early booking bonuses at certain times of the year. If early booking bonuses apply to your vacation, prices shown online have already been adjusted accordingly. Please inquire for complete details.
Resort Location Map
Royal Suites Punta MitaRiviera Nayarit,Mexico
- Hotel Contacts
- Extra Info
Carretera Punta de Mita Km. 11.5 Bahia de Banderas, Punta de Mita 63734 Mexico
Some restaurants may be open for certain meals only and limited visits may apply. Reservations required and dress code in effect for a la carte restaurants. Time restrictions may apply for water sports.
Child pricing may only be available with select tour operators and valid for select dates and durations. Child pricing rules are subject to change without notice. Please contact one of our vacation specialists if you require assistance with child pricing.
Photo identification and/or credit card or cash deposit may be required at check-in for incidental charges.
Extra-person charges may apply and vary depending on hotel policy. Rollaway beds and cribs (infant beds) may be available and should be requested at the time of booking; fees may apply.
Special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges upon check-in to fulfil.
Escapes.ca makes every effort to ensure that the information on this page is accurate, however, all information on this page is subject to change without notice. Escapes.ca is not responsible for any changes, errors or omissions that may occur.